The Flock

BACKGROUND

Please describe your company and position.

I am the Customer Success Director of Dreamon

Describe what your company does in a single sentence.

Dreamon specializes in luxury travel experiences, offering a unique and personalized way to gift unforgettable journeys. With a focus on crafting extraordinary travel adventures tailored to individual preferences, Dreamon provides an array of options from urban discoveries and serene retreats to thrilling natural escapades and exclusive culinary tours. They stand out for their ability to customize each experience, ensuring a distinctive and memorable gift. 

Dreamon is not just about giving a present; it's about giving the gift of memorable experiences and cherished moments, making it the go-to choice for those seeking to express appreciation through the magic of travel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Flock to accomplish?

• Develop the Dreamon web platform

SOLUTION

How did you find The Flock?

Referral

Why did you select The Flock over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from The Flock were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The development of Dreamon's website, undertaken by The Flock agency, encompassed a comprehensive scope of work aimed at creating an interactive, user-friendly, and visually appealing online platform. This platform effectively showcased and facilitated the booking of luxurious travel experiences. Key deliverables of the project included: 

1. Website Design and Layout: A visually appealing design was created, reflecting Dreamon's brand identity and luxury service offerings, with a sophisticated color scheme, high-quality images, and an intuitive layout. 
2. Responsive Web Development: The website was developed to be responsive, ensuring seamless navigation and functionality across various devices. 
3. Content Management System (CMS): A CMS was implemented, enabling Dreamon's team to easily manage and update website content, including experience descriptions, images, and blog posts. 
4. E-commerce Functionality: E-commerce capabilities were integrated for purchasing experiences and gift cards, including secure payment processing and user account management.
5. SEO Optimization: The website was optimized for search engines to improve visibility and attract organic traffic, with keyword optimization and meta tags. 
6. Multilingual Support: The website offered content in multiple languages, catering to Dreamon's diverse client base. 
7. User Registration and Profile Management: Users were given the ability to create profiles, manage bookings, and view their transaction history. 
8. Interactive Features: Interactive elements such as a dynamic search bar and location-based search functionalities were included. 
9. Social Media Integration: The website was integrated with social media platforms for easy sharing of content. 
10. Customer Support Features: Live chat, an FAQ section, and contact forms were included to enhance customer service. 
11. Security Features: The website's security was ensured with SSL certification and data encryption. 

This comprehensive approach by The Flock successfully provided Dreamon with an optimal online platform, enhancing the brand's digital presence and offering users an exceptional experience from browsing to booking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our journey with The Flock started with an incredibly insightful workshop. This initial phase was pivotal, setting a strong foundation for our collaboration. The team's approach was thorough yet flexible, allowing us to align our vision and establish clear objectives. Their expertise was evident as they meticulously dissected our project requirements, offering valuable insights and creative ideas that went beyond our expectations. 

The assignment of tasks was handled with remarkable efficiency and professionalism. The Flock team’s ability to understand our unique needs and match us with the perfect blend of talent was nothing short of impressive. We had access to a diverse range of skills, from top-notch developers and designers to data scientists and QA engineers, each bringing a unique perspective and set of skills to the table. 

The development phase was a testament to The Flock's commitment to excellence. Throughout this process, their team demonstrated not only technical proficiency but also a deep understanding of our business goals. They were consistently proactive, suggesting improvements and innovations that enhanced the overall quality of our project. 

The level of creativity and ingenuity brought forth by The Flock team played a significant role in shaping Dreamon into a product that truly stands out in the market. The final product, Dreamon, stands as a testament to The Flock’s dedication and skill, embodying a realization of our vision with a global business appeal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Flock's professionalism, creativity, and global business perspective were instrumental in the successful and timely completion of our project. Their comprehensive approach from conception to execution makes them highly recommendable for any digital project, as they were invaluable in making Dreamon a success.

Their proactive approach during the development phase, coupled with their technical proficiency and understanding of our business goals, significantly enhanced the quality of our project.

What was your primary form of communication with The Flock?

Virtual Meeting

What did you find most impressive or unique about this company?

The Flock's global business perspective was invaluable, as they helped us navigate the complexities of launching a product that appeals to a diverse and global audience.

Are there any areas for improvement or something The Flock could have done differently?

We noticed an opportunity for The Flock to streamline their communication channels. While the team was responsive, a more centralized communication system could enhance project coordination and response times.

BACKGROUND

Please describe your company and position.

 I am the Field Agronomist of an agriculture company 

Describe what your company does in a single sentence.

Our company is engaged in agricultural production, providing a wide range of high-quality seeds, and we also specialize in breeding and animal production to supply various sectors of the food industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Flock to accomplish?

• Speed of recruitment
• Quality of talent
• Consulting

SOLUTION

How did you find The Flock?

Referral

Why did you select The Flock over others?

• Pricing fit our budget
• Good value for cost

How many teammates from The Flock were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved developing both the back and front ends of the website, as well as crafting the user experience (UX) design. Key deliverables included: 

• Back-end Development: Creation of the server-side of the website, managing databases, and ensuring smooth functionality. 
• Front-end Development: Building the user-facing side of the site, including layouts, interactions, and overall user interface. 
• UX Design: Crafting a user-centric design that enhances usability and accessibility, encompassing wireframes, prototypes, and a final design reflecting the desired user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project success was measured by improved form and website performance, increased user engagement, higher conversion rates, positive user feedback on the user experience, meeting delivery deadlines. development and ongoing post-launch analysis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and effective. They consistently delivered items on time, meeting set deadlines for back-end, front-end, and UX components. Their response to our needs was prompt and adaptable, addressing any issues or adjustments required during the project swiftly and effectively.

What was your primary form of communication with The Flock?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was his ability to understand our needs, the business, and seamlessly integrate back-end, front-end, and UX design elements. The way they coordinate all aspects to create a cohesive, high-performing website is particularly impressive. Additionally, their responsiveness and agility in addressing our needs and any necessary adjustments during the project were notable.

Are there any areas for improvement or something The Flock could have done differently?

While The Flock did a great job overall, there's always room for more creative input. They could further shine by offering extra suggestions and innovative ideas for website development, adding that extra spark to their already impressive work.

BACKGROUND

Please describe your company and your position there.

I am the CFO of a security token exchange aiming to revolutionize the Esports industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Flock, and what were your goals?

We had serious trouble getting developers to work with us because of the high market demand. The flock helped us with this aspect by offering developers on demand and as we needed them, making the service adjustable to our changing needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of the main deciding factors was the adaptability to change the team as the business developed. The second factor is that we can make the developers an offer once a certain time has passed so they can come and work with us in the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They are designing an exchange mobile app for Android and IOS with all it's features to be successful. They understand the final product and are working hard to develop it in the best way possible. The level of customization achieved with the flock is amazing as you can add or remove developers as you need while the project grows. A key aspect of the platform is the newsfeed with a livescore of the ongoing matches which is not easy to achieve.

How many people from the vendor's team worked with you, and what were their positions?

there are 4 people currently working with us, 1 project manager and 3 developers: 1 Sr back end, 1 Sr architect and 1 Sr front end.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still in an early phase but the general feedback is that the people involved in the project work good and achieve what is asked from them.

Describe their project management style, including communication tools and timeliness.

We have daily meetings that help the general organization. We also had a kickoff meeting where we outlined the entire project in jira to have a good overview of the tasks that had to be achieved.

What did you find most impressive or unique about this company?

The adaptability of the team dedicated to the project. We had several setbacks where we changed the teams specifications and this was never an issue. We got anything we asked for.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Introduce your business and what you do there.            

I’m the QA and HR manager at a travel agency called Tower Travel.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with The Flock?

We needed a software platform that would allow us to manage our large number of clients more efficiently.

SOLUTION

What was the scope of their involvement?

The Flock provides us with custom development services. In the beginning, we provided them with some documentation, which was used to finalize the project requirements and budget. We also worked with a design agency, so the ideation process was a shared task. After that, their team started developing the B2B platform; they were in charge of front- and backend development efforts. They work with different coding languages, such as Java and React, and will handle maintenance support.

What was the team composition? 

We work with 12 engineers from their side, as well as a technical lead, a project manager, and a DevOps specialist.

How did you come to work with The Flock?

After checking out different companies, we decided to go with The Flock because they seemed to be the best choice for our project.                      

How much have you invested in them?

We’ve invested between $500,000–$1 million.

What is the status of this engagement?

We started working with The Flock in July 2022, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The Flock has done a good job of attending to our needs quickly. They also have a great understanding of our business.

How did The Flock perform from a project management standpoint?

We have meetings every two weeks, during which we review the progress of the project, including everything that’s been achieved in that span. We also conduct tests and check for improvements.

We communicate using email and WhatsApp. We use Jira as our project management tool. 

What did you find most impressive about them?

We’re impressed with The Flock’s flexibility — they can scale up or down their team depending on the needs of a specific project. Also, they’re good at planning, providing helpful feedback, and delivering on time.

Are there any areas they could improve?

I can’t think of anything that they could improve on.

Do you have any advice for potential customers?

Sit down with their team and talk about your needs; they will have good solutions for you.

BACKGROUND

Please describe your company and your position there.

CEO - We build food procurement tools for Restaurants and Suppliers

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Flock, and what were your goals?

We needed to grow our team in a flexible way to execute different technology projects inside our organization. We had ambitious development goals and needed to have great talent at a fair price and really quickly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor as they provided good talent at a really good time, and they were professional all across the entire process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To help us engage with a full-team of validated engineering talent in less than two weeks since we needed to up-scale the team because of new priorities and strategy changes. Product roadmap changed significantly and we needed more people.

How many resources from the vendor's team worked with you, and what were their positions?

• 1 Full-Stack Engineer
• 1 Kotlin Engineer
• 1 Swift Engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

People came across ready to work. We needed to interview them and get the last call in their validation. The Flock stayed beside us, monitoring everything that was happening.

Describe their project management style, including communication tools and timeliness.

The Flock had an Engagement Manager who was in touch with us communicating updates and asking for constant feedback, while also keeping in contact with each of the developers for checking their health.

What did you find most impressive or unique about this company?

How quickly they moved was really one thing to point out. We got candidates for each position in less than a week. Definitely, something to repeat.

Are there any areas for improvement or something they could have done differently?

Yes! Their platform was still not fully released so we did some things manually. I look forward to having the experience once again and through the platform!

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a software company that provides business platforms for solar installers and businesses across the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Flock?

We hired them for their custom software development services.

SOLUTION

What was the scope of their involvement?

After walking them through the business problem and our requirements, The Flock came back to us with a proposal and started working on our software, which is a multi-tenant platform that has a quoting engine for solar battery projects. They’ve built a software development kit (SDK), set up the servers, created the UI/UX design, integrated APIs, and implemented other modifications as needed. Key technologies being used are Azure and .NET.

What is the team composition?

We work with five people from their side: a tech lead, a project manager, the head of business development, and two developers.

How did you come to work with The Flock?

It was through a recommendation.

How much have you invested with them?

We’ve spent about $30,000–$50,000.

What is the status of this engagement?

We started working with them in January 2022, and our engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been able to onboard additional clients to our platform, resulting in an increase in conversions.

How did The Flock perform from a project management standpoint?

They’ve met all deadlines and stayed on budget. We use Jira for managing tasks and communicate with them via Slack and WhatsApp.

What did you find most impressive about them?

We’re impressed with their ability to deliver quality services. Also, they’ve been flexible in terms of accommodating sudden changes in requirements.

Are there any areas they could improve on?

I don’t think so.

Do you have any advice for potential customers?

Make sure to have a clear understanding of your project requirements.

BACKGROUND

Please describe your company and your position there.

Im a cofounder on a new fintech related company, with focus on the LATAM market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Flock?

We wanted to get a clear picture of the viability of the idea we had, and also we wanted to explore the market possibilities of the product we were looking to develop, and validate with real numbers and scenarios the project.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was recommended by one of the co-founders since he had worked with them before, we decided to go with them since from the start they showed lots of knowledge on the subject and were energetic about helping out on our phase 1 of the project.

Describe the project in detail and walk through the stages of the project.

We had several preliminary calls to further explore the project and together find a path to take. Later on, we kept having follow up calls and they showed the work they had done through research in order to validate the proposal of the project.

How many resources from the vendor's team worked with you, and what were their positions?

They incorporated 4 people to the project, each with their own responsibilities. A project manager, research, team manager and software architecture.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They presented clear solutions to the problems we were facing. They also took an extra step to show us where their solutions came from, based on research and viability of what is on the market and what technology lets us work with now a days.

How effective was the workflow between your team and theirs?

Very efficient meetings, clear communications and a clear path on what to expect from them and their deliverables.

What did you find most impressive or unique about this company?

I like how they really got involved with the project on hand and how they took at as their own to solve the questions we had and came up with clear solutions, based on time and technology available.

Are there any areas for improvement or something they could have done differently?

Not on this phase of the project.

BACKGROUND

Please describe your company and your position there.

CEO and Founder of Happy, a digital marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Flock, and what were your goals?

Happy's website was outdated and made years ago with Wix. We needed to give a leap of quality and professionalism to the web and that's why we hired the services ofThe Flock.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose The Flock because I knew the team from working together on other projects, and I trust their professionalism and agility to develop websites.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From Happy we were very clear about how we wanted the website to be, we just needed The Flock team to help us with the development of it. We worked from the agency on the design and sent it to The Flock to understand the feasibility of the project and the timing. Once the design was validated, we moved on to the development stage, which took approximately 3 weeks. At all times we had the support of a project leader. We had weekly meetings with the team where we saw the progress. Translated with www.DeepL.com/Translator (free version)

How many people from the vendor's team worked with you, and what were their positions?

A project leader which was available every time we needed. And a web developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From the team, we felt confident with the website, and it enabled us to continue to publicize the services we offer.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings with the project leader.

What did you find most impressive or unique about this company?

Agility, project delivery time, responsiveness.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the COO of a venture-backed healthtech company in Latam

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Flock, and what were your goals?

We need to develop a mobile app for a client, that was a payor with 100,000 affiliates. We had made the funcional analisys and UX/UI design and we hire The Flock for the development of the app.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted three vendors and we choose The Flock because they can set up a team faster and they were competitive in pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked on an agile methodology. We provided funcional description and prototypes. We had a kick off meeting and work on 5 sprints of 2 weeks each, having weekly update meetings and regular touchpoints via SMS/email. They delivered usable versions in each sprint. After 3 sprints we have a beta version and 2 prints later the final version tested. It was a webapp using Laravel + Vue.js.

How many resources from the vendor's team worked with you, and what were their positions?

• 1 Project manager
• 1 TechLead
• 1 Sr. FrontEnd Dev
• 1 Sr. BackEnd Dev
• 1 QA tester

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had excellent feedback from client representatives and users.

Describe their project management style, including communication tools and timeliness.

The project management was very effective. We had weekly meetings (virtual) but also agile conversations mostly via email. They delivered everything in time and were proactive on notifying risks or roadblocks.

What did you find most impressive or unique about this company?

They setup a team in 2 weeks, and they had an excellent performance by the time they delivered the product (we had a past experience with other vendor that take twice the time to deliver a similar product)

Are there any areas for improvement or something they could have done differently?

Some minor improvements in testing process; in some sprint we identify some bugs that should be tested by them.

BACKGROUND

Please describe your company and your position there.

I am the CEO of One Bric, a real estate investment firm

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Flock, and what were your goals?

We were in the process of finalizing a mobile app development as a communication tool with investors in our different opportunities, where users could have access to all relevant documentation and real-time updates of each project.

With The Flock, we enhanced the mobile app through new functionalities and will develop a web app that will serve as the main point of contact between the firm and investors.

SOLUTION

How did you select this vendor and what were the deciding factors?

We met the Flock via a referral. The main factors to decide working with them were their experience & know-how in executing similar projects, their human talent, and fair/transparency in pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of meetings to outline the action plan going forward. The project was basically divided in 2 phases: the first one which involved finalizing the current development and perfecting the UX, and the second one which aims to build new modules to increase functionalities and develop a web app.

The technologies used to track the process of the project is Jira.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked directly with the CEO for the client relationship, and then with a project leader and tech specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app is still in a "beta" mode.

Describe their project management style, including communication tools and timeliness.

Direct communication via text or e-mail. Very responsive team. We have monthly calls to review executed tasks and define next steps.

What did you find most impressive or unique about this company?

They are composed of a committed team with a great ability to explain the work needed for less tech-savvy individuals.

Are there any areas for improvement or something they could have done differently?

No negative feedback.