Award Winning Enterprise Software, Web & Mobile

GOLD VERIFIED

Fingent is an award winning custom software development company. We have been in business for 16+ years, delivered 700+ projects for clients across 4 continents, and have offices across the US, UAE, Australia and India. We are a global partner of Odoo and partner of K2 for the US region.

Over the past two decades, we have collaborated with start-up, mid-market and large enterprises alike. Few big names include Sony, Johnson & Johnson, Asteco, PwC, Impact XM, NEC, CBN, TalentQuest, Sapra Navara, Priceless Places, SimpleRent, SSNW, Rentmoji, Premium Retail, AFFCO, OneHope, Mohawk, Smart Dubai, Airline Pros, HoneyBadger, Vlocker, and Trade Alliance Group. We helped Johnson and Johnson improve their productivity by 50%, NEC reduce their resource wastage by 50%, and Sony increase value addition to their projects by 300%.

We will help solve your business challenges through software in any technology area. Fill up this form or email us at [email protected] for a free consultation.

How we work -
1. Tell us about your requirement/idea.
2. We will set up a short discovery call and get back to you with a ballpark estimate.
3. A detailed proposal will be presented.
4. Proposal closure.

Most of our clients are not techies, but our business analysis and communication skills help them understand the complexities to help them visualize solutions through mock-ups & workflows.

 
$25,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2003
Show all +
White Plains, NY
headquarters
  • 235 Mamaroneck Ave, Suite 301
    White Plains, NY 10605
    United States
other locations
  • 210 Broadway, Suite 201
    Cambridge, MA 02139
    United States
  • Middle East FZCO
    Dubai Silicon Oasis HQ Building 341041
    United Arab Emirates
  • Infopark, Kakkanad
    Cochin 682030
    India
  • SBC No :2309, 3rd Floor, YAMUNA, Technopark
    Trivandrum 695 581
    India
  • Level 27, 101 Collins Street
    Melbourne, VIC 3000
    Australia
  • Level 27, 101 Collins Street
    Melbourne, VIC 3000
    Australia

Portfolio

Key clients: 

Sony, Johnson & Johnson, PwC, University of North Carolina, NEC, Trade Alliance Group, TalentQuest, Sapra Navara, CBN, Smart Dubai, Medi-Weightloss, SimpleRent, Asteco, UB Reality, Mohawk, Impact XM, Premium Retail, RCM, Priceless Places, RAK Insurance, SATA, Kasey & Co, Australian Retailer Association, SSNW, AFFCO, OneHope, Geosure, Vlocker, Pidgin, Mundipharma, HoneyBadger, Australian Retailer Association, Xorcom, QSLEAP, A Brand New Day, Airline Pros, Glow Point, Espeera.

Custom Mobile Apps to Optimize Field Service Management for SAP User in Real Estate Image

Custom Mobile Apps to Optimize Field Service Management for SAP User in Real Estate

Our client required a mobile solution that would reduce the manual processes involved in receiving and routing customer complaints to their core ERP (SAP) system.  Fingent developed three role-based mobile apps that improved their turnaround time for customer complaints, reduced manual work, and increased profitability. Read more: 

Integrated Proptech Solution for Real Estate Brokers Image

Integrated Proptech Solution for Real Estate Brokers

Fingent’s vast experience in providing Proptech solutions to real estate firms over the years enabled us to create a customized web-based application for UBRealty Inc.

UBRealty wanted to develop a customized web application to digitalize their entire communication structure so that property sellers and buyers can coordinate seamlessly and carry out their individual roles effectively.

Property agents get access to accurate buyer data. 2 role-based user portals were created to support individual tasks. Automation enhanced property agents’ productivity and increased their ability to manage multiple properties simultaneously.

Read More - https://www.fingent.com/portfolio/integrated-proptech-solution-for-real-...

 

 

 

Technology Partnership with the Leading Talent Management Firm Image

Technology Partnership with the Leading Talent Management Firm

TalentQuest needed an extended technology wing that can act as their dedicated technology partner to continuously improve their software. 

 

TalentQuest wanted to ensure that the TalentQuest software founded by them is being continuously improved according to their clients’ requirements, changing technologies and times.

 

Fingent handpicked a set of experts from the talent pool to dedicatedly work for

TalentQuest. We helped them with front end development, for improving almost all critical features of the software.

 

Read More - https://www.fingent.com/portfolio/technology-partnership-leading-talent-...

iOS and Android Development for Logistics And Supply Chain Company Image

iOS and Android Development for Logistics And Supply Chain Company

How Fingent developed an enterprise mobility solution in both iOS and Android platforms to transform the business of SCI LLC. 

 

The customer approached Fingent to create an enterprise mobility solution to transform their business by increasing productivity and overall efficiency.

 

 

The application simplified the driver registration process for SCI, which enabled them to expand their user base and

obtain a 20% increase in driver registration on their portal.

 

Read More - https://www.fingent.com/portfolio/ios-android-development-logistics-supp...

A Customized Solution to Simplify Property Management Image

A Customized Solution to Simplify Property Management

Our client, Sealey Investments LLC, required a custom property management solution that simplifies the management of tenants, properties, and rentals. Our solution won them numerous positive reviews and high ratings from their end-users. Read more:

Digitizing the Educational System for Youth Education Nonprofit Image

Digitizing the Educational System for Youth Education Nonprofit

Our client, The Salvation Army, aspired to utilize modern-day technologies to improve their teaching methods and processes. Fingent created a mobile app and a web backend to support the application, for meticulously managing their teaching curriculum.  Read more:

Australian Retailers Association Image

Australian Retailers Association

The client specializes in conducting workshops and events for retailers across Australia. Fingent built a custom WordPress plugin that enabled them to manage events from a single point. We also revamped their website with a custom theme to reduce load time, improve render time, and make it responsive. Read more: 

GST Implementation in SAP for a Chemical Manufacturer Image

GST Implementation in SAP for a Chemical Manufacturer

A leading chemical manufacturer wanted to integrate GST (Goods and Services Tax) into their existing SAP system after thorough analysis and consideration of the required technical changes. Fingent executed a 100% compliant GST implementation in the customer's SAP system by carefully addressing all the taxable scenarios. Read more:

Simplified Patient Care Image

Simplified Patient Care

Fingent developed a patient care solution "Encourage" that promotes effective communication and cooperation between doctors, patients, and caregivers. It helps doctors maintain patient profiles, track progress, set reminders, and assign tasks. Patients can include select people as caretakers and get educational material regarding ailments or procedures. Read more:

Integrated Day Camp Management Platform Image

Integrated Day Camp Management Platform

Camp Mohawk organizes traditional camping activities and innovate events for campers aged 3 to 15. They wanted to radically improve the camping experience, streamline camp management, and enable real-time communications between the parents of campers and staff. Fingent conducted a thorough requirements analysis and developed a solution that streamlines the regular aspects of day camp management. The software gave camp personnel

a viable option to oversee campers, manage and monitor camp groups, create and view activities, and effectively redress parental concerns in a timely manner. View more at https://www.fingent.com/insights/portfolio/mohawk-360/
Automated Integration between SAP SuccessFactors & SAP S/4HANA Image

Automated Integration between SAP SuccessFactors & SAP S/4HANA

The customer is one of the largest restaurant unit operators in the U.S. and is also a franchisee of brands like Pizza Hut. They were using SAP SuccessFactors for their recruitment and personnel management activities, and SAP S/4HANA as their core ERP system.  Employee and organization records had to be entered manually into S/4HAHA and thousands of master changes were being handled periodically.  Fingent automated the data

flow between SAP SuccessFactors – Employee Central and SAP S/4HANA which saved the customer's costs and efforts significantly.  Learn more at https://www.fingent.com/insights/portfolio/automated-integration-between-sap-successfactors-sap-s-4hana/
Smart Product Ordering System Image

Smart Product Ordering System

Trade Alliance Group(TAG) is an Australian buying group that facilitates business between small buyers and sellers in the construction arena. They were handling their entire operations manually through a single form portal which led to human errors during manual entry, inaccurate quote generation, and difficulties in tracking historical transactions.   Fingent helped TAG overcome these difficulties through three specialized

solutions – CRM and Product Ordering System (POS) for their staff and a member portal for their customers. The intuitive portals streamlined TAG’s internal processes and facilitated the handling of large volumes of transactions. View the case study here: https://www.fingent.com/insights/portfolio/smart-product-ordering-system/

An On-Demand Workplace App / Client Testimonial

Here are few words from Remo Vloet and Martijn Van Der Cruijsen of Priceless Places on how Fingent offered them a unique software solution that brings some of the best free hospitable working environments and business meeting places within the Netherlands. The solution focusses on delivering free workspaces in restaurants to help entrepreneurs and business owners work, meet, and get things done all under a cordial

environment.  
Custom Mobile App for Travelers Image

Custom Mobile App for Travelers

Fingent’s approach

Fingent developed the mobile application which is powered by a highly sophisticated analytical engine. The app combines hundreds of evaluated information sources including those from the CDC, WHO, United Nations, State Department, Interpol, local authorities and updated global crime statistics. The engine further analyzes this data to provide recommendation to its users.

The All-in-One Property Management Platform Image

The All-in-One Property Management Platform

The responsibilities of property managers span over a wider range of activities, including legally representing property owners, ensuring timely maintenance and renovation activities, finding and screening tenancy applicants, property accounting, rent collection, security, trash collection, coordinating with repair contractors and so on. The property management industry used to be highly fragmented, with a collection of small

independent operators who carried out each of these functionalities. Our client, who owns a leading property management firm wanted to bring about a change here, through a single platform that centralizes all aspects of the property management lifecycle.

Fingent’s approach

We proposed a single, all-in-one application that streamlined all processes in the property management lifecycle under one hood. Our previous experience with this industry aided us to select and include only the best practices considering the process, the design, the development, and the features. We were able to foresee challenges faced by different roles/units in the business, adopt top-notch security options and automate key processes accordingly.

Web Solutions Enabling Smarter Locker Management  Image

Web Solutions Enabling Smarter Locker Management

VLocker is an Australian based company that provides innovative locker solutions for fast and easy freight delivery. They have been designing, manufacturing, deploying and servicing locker systems worldwide since 1995 and provide customized locker solutions to: Water parks, Theme parks, Grocery click-and-collect, Staff lockers and many more. When Coles supermarket approached them with certain specific needs, they thought it’s

the right time to expand and diversify their existing family locker business a little further than just providing paid locker services.

Fingent proposed a solution that provides Vlocker’s users with more options for their package delivery while solving its existing efficiency challenges. People could conveniently receive orders at a specific place without having to be there physically. A web-based solution helped them track, control and take care of deliveries more efficiently. Apart from the order delivery service, the web solution also addresses other Vlocker services, like V-Laundry, V-Rental, V-grocery etc.

Download the case study here.

Compliance Management Software Solution | Client Testimonial

Here are few words from the Co-Founder of Soreco, John Berntsen, on how Fingent's compliance management software solution helped them automate and streamline their compliance practices. The software controls their corporate data to ensure timely compliance for statutory filing. Integrating a CMS platform helps their workforce meet the compliance obligations strictly.

Customized Solutions for Premium Retail Image

Customized Solutions for Premium Retail

Premium Retail Services is a company founded in 1985, that provides merchandizing, assisted sales, training, field marketing services and more for retailers and manufacturers across all trade channels. Headquartered in Chesterfield, Missouri, Premium comprises thosands of employees covering all 50 states, Canada, the Virgin Islands and Mexico. They required an application to replace their existing obsolete and inefficient

reporting and communication systems and one which could efficiently handle the large amount of data being generated.

Fingent developed a customized solution for Premium Retail that helped them comprehend and analyse their large data. It helped Premium Retail to convert large volumes of data into user-friendly visual representations and also automate data input procedures. It also allowed them to manage field data and gauge performance reviews. Download the case study here.

Custom Property Management Software Developed for a Leading Real Estate Company Image

Custom Property Management Software Developed for a Leading Real Estate Company

This project was done for a leading property investment and management company, handling more than 8000 properties segmented under single family real estate. They manage real estate portfolios of private equity funds, offering a vertical spectrum of services ranging from property acquisition to lease or sale management.
The inefficiency of manual business processes and the immediate need to scale up owing to growing

customer base, forced them to think of a software solution. Their need was to streamline and automate key business operations effectually making them more efficient. Though a leading property management software was inducted into the environment, the solution didn’t really blend with their culture as it primarily catered to multi- family real estate requirements ( like most other prevalent solutions ) and couldn’t really fill the gaps for their business. The organization had to rely back on old excel sheets to manage multi-million dollar transactions and endure with several manual processes and inefficiencies.

With in-depth consultation and gap analysis, Fingent’s business team understood the strategic requirement of the organization and mapped these into a vertically integrated solution. Therefore a phased approach had to be adopted. The challenge was to ensure business continuity while deploying solutions on a unified platform.  

Read the full case study here

A Real Estate IoT Application Image

A Real Estate IoT Application

Our client, Residential Capital Management (RCM) and Affiliates, headquartered in Atlanta GA with branches over five locations, is a leading single-source provider of vertically integrated solutions for single family real estate needs.

Fingent’s approach

RCM is known for single-family property management and manages over thousands of property leasing every day. With so many

other property management hurdles, each day there would be over a hundred requests from leads to inspect houses before leasing. They needed a custom made solution that lessened their challenges and made the processes efficient.

RCM required a software solution that enabled their leads to search for, schedule and view vacant properties without the help of leasing agents. A mobile application was the key, which could help them identify the leads in need of houses for lease, and serve them promptly with active follow-up features to ensure their comfort in the new space. With the Internet of Things, the app connected clients to rental properties through Lockbox, a point central device for keyless access. 

Download the full case study here

Smart Service Ticketing Solution for PwC Image

Smart Service Ticketing Solution for PwC

PwC used to manage its corporate ticket inventory with an exhausting mix of spreadsheets, service request emails, follow-up calls and even visits to IT department. Employees spent a lot of their time and effort on multiple service request emails and waiting for request approvals.

Fingent analysed PwC’s challenges to develop a smart ticketing system that was built with an emphasis on usability. The internal ticketing

application helps employees to raise, manage and view tickets for internal IT issues, access these issues, view admin related cases, queries and any request that they have. The app enabled the IT department of PwC to respond effectively and uniformly to various requests from its employees, consolidate services, automate processes related to those services and better measure operational results. 

Download the full case study here

 Developing Efficiency And Productivity Through Business Consolidation Image

Developing Efficiency And Productivity Through Business Consolidation

Lewtan is the leading provider of a wide range of content and technology-based solutions to members of the global asset-securitization industry. These include issuers, investors, underwriters, servicers, credit enhancers and rating agencies representing more than 300 institutions worldwide that rely on Lewtan intelligence and surveillance solutions.

Lewtan’s product maintenance management was a growing concern. As their

products were developed from different business and technology streams, consolidation was a key issue. Lewtan approached Fingent to help them asses their current business and technology scenario and provide a road map towards modernization.

Fingent deployed a thorough study of Lewtan products, their processes and infrastructure. A detailed study, involving product overviews from product managers, detailed overview and application demo was undertaken. Fingent reviewed code snippets and Database Schema along with the infrastructure and Management setup.

From the results of this study Fingent was able to formulate an extensive set of recommendations for Lewtan. With Fingent’s roadmap, Lewtan was able to understand their business scenario and were able to execute adequate steps to increase their efficiency. Fingent’s strategy also helped Lewtan modernize their products reaching a far wider audience effectively and efficiently. 

Audit and Compliance Enterprise Software for Better Efficiency Image

Audit and Compliance Enterprise Software for Better Efficiency

 AFCO provides expertise in process & equipment solutions and hands-on support throughout all areas of cleaning, sanitization, water management, food manufacturing & food safety. AFCO needed a quicker way to administer their services that enabled them to efficiently monitor creation and administration of different user roles and management of Audit work-orders (creation, deletion, editing and assignment) for itself and

its clients. They wanted to replace their current mobile app with a better Android app for the field reps to increase audit efficiencies. Fingent deployed the ReachOut suite of Products to answer AFCO’s challenges. ReachOut helps organizations engage with customers, manage field agents, execute work orders, along with performing audit & compliance assignments. It helps plan, organize, structure and analyze data and execute projects and processes efficiently, with its separate industry-specific modules.

The audit & compliance module of the ReachOut suite was used because of its relevancy and applicability in client’s business scenario. Slightly customizing the ReachOut solution, with web and mobile application, AFCO could create, edit, & assign audit & compliance work orders to agents & track their progress. Download case study

Advanced Pet Care Solution - Web and Mobile App Image

Advanced Pet Care Solution - Web and Mobile App

The Client owned a pet care/pet walking business and was very particular about taking care of pets and making his customers very happy and satisfied. Though he had seen software solutions that automated processes in the Pet care company he previously worked in, the solutions were not fully efficient and required manual intervention and efforts at many points. His previous experience with technologies and the business helped him

realize there can be an advanced solution for all the limitations and challenges that he used to face with the software in his previous company.

Fingent consulted his business and proposed an advanced pet care solution. The SaaS was suited for pet walking companies to manage their customers, operations, pets and processes. The app left no inefficient gaps in the operations, allowing the software to do its job while the staff could concentrate in providing a better experience for the pets and customers. The Solution is a web and mobile application designed to manage and schedule the services requested by the clients, with access for the staff to perform their services using QR code, and the ability to generate invoice and payroll information for the clients and employees as well.

 

 Web based Application Empowering E-Learning Management Image

Web based Application Empowering E-Learning Management

LindseyJones was started in 1991 in Tyler Texas by a small team working at the University of Texas Health Center. LindseyJones provides exam-preparation services for Respiratory Therapists, using a combination of software and material such as optical storage devices and hard copy. They needed to evolve from practices that limited their efficiency and which reduced their productivity.

Fingent proposed to provide a

web-based application (called clinical simulations) that could interact with their clients who, for the most part, consisted of colleges, universities and technical teaching institutions. With this solution, LindseyJones effectively reduced their cost input by 80% and have successfully completed over 10,000 simulations across more than 60 universities.

Download the full case study here.

Default Management Solution Image

Default Management Solution

Founded in 1967, Five Brothers provides innovative, regulatory-compliant default management services that save time, eliminate errors and increase efficiency for commercial and residential mortgage services nationwide. The assignment was to create a set of purpose-built software functions comprising Five Brother’s default management solution.

Fingent created a comprehensive default management system comprising of

several integrated components including BPO, QC, AVM, Workflow and Invoice and customized it to suit their business model. Fingent followed an interactive, “agile,” process to build out the required capabilities, resulting in the five discrete modules.

Contact us to see a demo

Foreclosure Management Solution Image

Foreclosure Management Solution

Simplor Foreclosure Response Team is the fastest growing consumer advocacy association of professionals in the country with the best resources to assist borrowers in preventing foreclosure. Agent Affiliates are provided superior branding, lead generation, lead management, marketing support, exclusive Simplor default technology and critical administrative services.

The Fingent

team focused on creating a web-based, short sale management tool. We designed and developed a high performing and extensible solution by extracting best capabilities of ASP.NET technologies while keeping the traditional system intact. With this tool, Simplor was able to increase their efficiency and simplify their business processes. Download the case study here 
Multi-Parcel Auctions Application To Conduct Live Auctions Image

Multi-Parcel Auctions Application To Conduct Live Auctions

Ranch Marketing Associates, LLC is one of the top ranch brokers in the west (USA), specializing in ranches for sale throughout the west including ranch land, recreational ranches, cattle ranches, investment ranches, hunting ranches, sporting ranches, fishing ranches, guest ranches, horse property and equestrian properties. They wanted a specialized auction platform to provide their bidders with real-time intelligence during

auctions and to improve the online auction process.

 

Fingent worked with founder Billy Long to create a cloud-hosted application to organize auction data in real time and to facilitate live multi-parcel bidding remotely and on-site using smartphones and tablets. With the app, they were better able to capture the highest sales price for their clients.

Property Management Software Customized for a Leading Real Estate Company Image

Property Management Software Customized for a Leading Real Estate Company

The inefficiency of manual business processes and the immediate need to scale up owing to growing customer base, forced them to think of a software solution.

Their need was to streamline and automate key business operations effectually making them more efficient.

Though a leading property management software was inducted into the environment, the solution didn’t really blend

with their culture as it primarily catered to multi- family real estate requirements (like most other prevalent solutions) and couldn’t really fill the gaps for their business. The organization had to rely back on old excel sheets to manage multi-million dollar transactions and endure with several manual processes and inefficiencies. With in-depth consultation and gap analysis, Fingent’s business team understood the strategic requirement of the organization and mapped these into a vertically integrated solution. The challenge was to ensure business continuity while deploying solutions on a unified platform.  Client’s business processes were thus classified into three major cycles – Property Acquisition, Management & Maintenance, each module having its own web and mobile applications tightly integrated to a unified platform. The solution automated every function within the property management lifecycle which led to whopping growth of 2626%. Read
C2C Event Management Application Image

C2C Event Management Application

Plananza is an event discovery platform that allows people to discover the things happening in their city. Plananza takes interests into consideration when making suggestions and ensures that the people are only notified of what they care about. Additionally, Plananza also allows people to follow their favorite performers and venues, buy tickets, interact with social media friends, and much more.

Fingent provided

advanced information management and analytics software, coupled with simple visualization solutions, to bring to life a social media app for promoting events such as concerts and other nightlife activities. The platform had to provide a rich user experience and at the same time handle valuable marketing data on events, event sponsors, and users.

Want to see a Demo? Contact Us

Teachucator - E-Learning Management Solution  Image

Teachucator - E-Learning Management Solution

Risk-Eraser is the brain child of Marc Hauser, a former professor at Harvard. Risk-Eraser transforms the learning and decision-making capabilities of at-risk children by providing programs with tools to assess their growth, strengthen executive function, and sharpen critical thinking. They design programs that make use of simple systems to collect and analyze scientific evidence, with novel approaches to learning and

decision-making that grow out of the rich scientific evidence. Teachucator is one such venture of Risk-Eraser. 

Fingent engaged with Risk-Eraser to create a light solution that could easily expand to a vast audience. The aim of the solution was to negate the problems that teachers, who dealt with at-risk children faced. It obtained expert opinions on practices followed by teachers. It formed a common platform where experts, clinicians, consultants and teachers could converge to discuss and share their knowledge and opinions to improve and reduce the risks that at-risk children faced. Fingent was able to scale an existing model; providing a professional solution through better organization and presentation, while reducing effort and hence cost to scale.

Contact Us to know more: 

Streamlining Quote Management for NEC Image

Streamlining Quote Management for NEC

NEC identified inefficient practices by their dealers and vendors in their Quote Management Process. These practices caused huge resource leakage as well as a delay in the sales cycle for NEC.

What they needed was a solution that helped to manage their quotes efficiently and accelerate their sales cycle.

Our team of business and technology experts understood NEC’s core deficiencies. We proposed a customized,

scalable, web based application to streamline their quote management. After a thorough analysis of the processes involved in their quote generation system, Fingent identified their major pain points and was able to craft the perfect solution for NEC that helped them automate and simplify a number of their quote generation practices.  

Download the full case study here

iPad App for LEGO Fans Image

iPad App for LEGO Fans

An iPad app that enables LEGO enthusiasts to quickly and easily find the instructions to their lost LEGO sets.  

This app works in sync with the website and allows users to search, download and view instruction sheets for LEGO sets. The application stores instructions to all LEGO sets released, which can be filtered by the year of release, category, name or number. Users can download the LEGO instructions that

they need, and add it to their favorites for offline access

The LEGO Group is a plastic toys construction company based in Denmark. Lego, consists of colorful plastic Lego pieces that can be connected and assembled into various shapes like, robots, vehicles, buildings.  

Download the full case study here.

SONY - Enabling Smarter Digital Workplace Image

SONY - Enabling Smarter Digital Workplace

Sony Mobile Communications Inc. is a multinational mobile phone manufacturing company jointly headquartered in Japan, Lund (in Sweden) and Tokyo, and is a wholly owned subsidiary of Sony Corporation. They wanted their employees from across divisions worldwide, to easily come together, cooperate, communicate and act as an efficient team. 
Fingent's team investigated their former system spread across 12 departments at

different divisions(Atlanta, China, Beijing, etc.).  Fingent helped to identify major challenges through User need analysis, surveys etc. We recommended with top 3 solutions, taking into account the long term IT roadmap, cost/budget constraints, employee competence and the timeline for deployment. Download the full case study here
Enterprise Mobile App for Employee Motivation Image

Enterprise Mobile App for Employee Motivation

Fingent proposed the idea of a mobile app to instantly gratify employees for their extraordinary performances with streamlined appraisals and in job benefits. The app, works in one of two ways- Cash Rewards & Custom Kudos messages. With Cash Rewards, Managers can send cash to employees on the go, which hit their bank accounts instantly.  With the app, anyone in the company can send custom appreciation messages to others. It

thus allows employees to appreciate and encourage one another, making everyone happy. Download the case study here:
Video Making Mobile App to Share Inspiring Experiences Image

Video Making Mobile App to Share Inspiring Experiences

The Client started a movement, to inspire the youngsters to share their personal stories and experiences of survival with others. However, creating professional video, hiring professional filmmakers and reaching out to youngsters all around the world to get their stories seemed challenging for them.

Fingent redesigned their website and developed a smartphone application with a predefined template for recording ‘selfie’

videos. The app allowed users to create their own inspiring, spiritual videos, which could then be published to the My Story website. It also lets users view the videos posted by other user.
ChargeItPro: Specialized Integrated Payment Processing Gateway Image

ChargeItPro: Specialized Integrated Payment Processing Gateway

ChargeItPro is an industry leader in payment processing with over 50 years of experience. It delivers effortless payment processing, built on innovation and backed by meaningful connections and trustable customer care.

Fingent developed the mobile payment gateway solution for ChargeItPro that can be integrated with any POS application.

Interactive Second Screen Experience - Mobile App  Image

Interactive Second Screen Experience - Mobile App

The Client is an award winning journalist who came to Fingent with the idea of an ‘interactive second screen experience’ to enhance users’ video viewing.

Fingent solved the technical hurdles of creating a synchronized second screen app,to be used during movies, documentary films, news video, live presentations and other linear experiences. The app delivers an audience engagement experience in line with the story,

allowing viewers to passively or actively consume additional, unique content as the story progresses, making movie-watching a more interactive experience. Viewers can engage with the content in many ways, including: interactive maps and timelines, enhanced graphics, data visualizations, satellite imagery and trivia. Content producers and storytellers can craft contextual content using the intuitive and easy admin tool (CMS). 

 

SUPERBOOK - "Top 10 iTunes" Kids App

We designed and developed the Superbook Bible Mobile App for CBN to achieve their goal of bringing the Bible to life. With the focus of replicating the success of the EMMY nominated Superbook adventure series, Fingent worked on further improving the experience with images, videos, interactive games and other features. It was developed for both Android and iOS platforms and was selected as one of the ‘top ten iTunes apps

for kids’.
Custom Project Management Solution for Johnson & Johnson Image

Custom Project Management Solution for Johnson & Johnson

Founded in 1886, Johnson and Johnson is an American multinational pharmaceutical, medical material and consumer goods manufacturer, headquartered in New Brunswick, New Jersey. Their consumer goods division is in Skillman, New Jersey and they have around 250 subsidiary companies operating in over 57 countries with their products selling in more than 175 countries.

We proposed a customized project management solution that

could help them identify project needs, manage communication with teams, escalate issues. The solution also provides them with features such as project creation, modification, and progression tracking. The project management solution had a desktop application that enabled data collection and extraction, in order to derive project metrics, creation and management of projects for the different functional groups at Johnson and Johnson. 

Download the full case study here

Reviews

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Redeveloped Emergency Alert System for Public Safety Organization

"I found them easy to work with and direct about what they could and couldn't do for us."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2015 - Ongoing
Project summary: 

Fingent redeveloped a geolocational emergency mass-notification system for iOS/Android devices. Efforts have shifted to successful integration with the FCC's existing WEA.

The Reviewer
 
1-10 Employees
 
Baton Rouge, Louisiana
CEO, SaaS Provider
 
Verified
The Review
Feedback summary: 

Fingent accomplished what the previous supplier couldn't. Assigned resources brought incredible flexibility and clear integrity to the table, allowing them to successfully scale the product for a lower cost than the failed engagement beforehand. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software-as-a-service company that is focused on enhancing the wireless emergency alert industry. We have a product to help geographically target all mass notifications—both public alerts and other mass notifications—to people’s cell phones, devices, automobiles, etc. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

We hired Fingent to replace a previous supplier that was not working well. The other supplier was expensive, difficult to work with, and changing what they said they would do. We had reached a breaking point and decided it would be best to find an alternative.

SOLUTION

What was the scope of their involvement?

We ended up having Fingent completely rewrite our website’s frontend and the iOS and Android applications, which are integrated with our web-based platform. The Android app was written, but we wanted to write one for iOS. We needed some changes made and features added to all of the platforms; they weren’t quite working the way we wanted them to. In the end, it was easier to rewrite the code instead of trying to debug what was written.

In our service, you create the alert you want to send and identify the geographic area that you want to alert. Then, the message is sent to the device, which would take that information and compare its own location with the alert area (known as the polygon); if the device is in the alert area, it plays the message and shows a map of the alert area to confirm why the device is receiving the alert.

Right now, the mediums are over Wi-Fi and cellular data. We are also working with Fingent to use a one-way broadcast medium to deliver the alerts, so our next step is to integrate this with the wireless emergency alert (WEA) system that’s been in place for about six years. Our goal is to integrate with WEA to give public safety agencies the ability to geographically target all emergency alerts so that they can direct them to the people for whom it’s relevant. Our system, while it is for demonstration purposes, is actively receiving alerts from FEMA’s [Federal Emergency Management Agency] integrated public alert warning system called IPAWS.

How did you come to work with Fingent?

Our chief technology officer had used Fingent on a project at another company. He highly recommended them and said they were trustworthy, they managed the process well, and they upheld their pledges to get things done in a good and timely manner. That was music to our ears after working with another software company that was difficult to work with, and that’s why we hired Fingent. We found Fingent to be exactly what we were looking for.

How much have you invested with Fingent?

I’d rather not share how much I invested with Fingent. Even though they were following code that had already been written, Fingent still was able to do all of the work that the others had done and then some, for less money than what we had already spent. They were economical in their approach.

What is the status of this engagement?

We started working with Fingent in July 2015. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Although our company has been in operation since the early 1990s, our total focus now is on this new product, and because of that, we are not in a revenue position at the moment. Our focus is to integrate with the existing network and systems. In order to do that, we have been working with the Federal Communications Commission, FEMA, and public safety. We have a tremendous amount of support for our product. Our goal over the next couple of years is to integrate our system with WEA.

The highest compliment I can think of for Fingent is to say that they felt like they were part of our team, even though they’re not part of our company. They’re honorable. They keep in touch, follow up with us, and give us updates on their progress. I found them easy to work with and direct about what they could and could not do for us. We’ve had a good and supportive working relationship. They came up with creative ideas and helped us troubleshoot problems, and they also have been willing to do research to help us unlock some components.

How did Fingent perform from a project management standpoint?

We interfaced with Stephen at Fingent, and he would bring people onto the project as needed. I think there were two people who worked on the frontend, two who worked on the iOS app, and two or three who worked on the Android app. They had separate teams assigned to each part of the project. Fingent had some project-tracking software that they used more with our CTO than with me, and they set project plan deadlines and tracking points—basically all the things you do with that kind of software.

What did you find most impressive about Fingent?

The thing that impresses me the most about anyone is when they do what they say they’re going to do, and if they’re not able to do it, they explain why. Fingent does this, and in this day and age, it’s hard to find people who do. I would go back to Fingent with another project.

Are there any areas Fingent could improve?

I can’t think of any way Fingent could improve. I've been genuinely impressed with their work, their approach to business, and their willingness to work with their clients.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There’s always room for improvement. I thought they did well with scheduling, and if they weren’t able to hit a particular deadline, they explained why. They didn't hit every deadline, so I can't give them a perfect score.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend Fingent to anyone.

Product Ecosystem Dev for Youth Education Nonprofit

"We had a very complex thing that we had to break down, and they made it very easy."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2016 - Feb. 2017
Project summary: 

Fingent developed a product ecosystem to deliver standard educational curriculum/facilitate engagement between teachers, parents, students, and administrators. 

The Reviewer
 
11-50 Employees
 
New York, New York
Kelly Pope
Chief Creative Officer, Eskoa
 
Verified
The Review
Feedback summary: 

Exceptional customer service and an appropriate communication style made a reasonably complex project much more manageable. Hitting deadlines and achieving milestones is rarely a problem. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Eskoa is a company that develops curriculum targeted at youth aged 6–18. It’s primarily for use in low-income minority communities. Most curriculum out there right now is in the majority voice, aimed at middle-class kids, so a lot of the illustrations and other elements aren’t demonstrative of multi-ethnic communities. A lot of research has been done on this topic, but not a lot of curriculum has been written. I found a niche where I could help, developing curriculum for organizations that was to speak to these populations. I’m the founder and chief creative officer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

They built a mobile app and a website for me.

SOLUTION

What was the scope of their involvement?

The website for this one contract is for teachers to go on and access the curriculum, but also track it as far as student progress. The platform has different levels for teachers and administrators, so there are four different roles. Teachers can access the curriculum, and then administrative levels are able to see where the teachers are and track their process. We added leadership development and continuing education elements throughout the website. And then students can go onto the app, access the curriculum and play games that Fingent has also developed and implemented. The mobile app also has a role for the parents to go in and see how the students are doing. It was a multi-user site and mobile app, and Fingent was able to deliver on all fronts. It’s really a product ecosystem: the apps integrate and work with the website. We have iOS and Android. Fingent took care of launching the apps for us.

I worked with three people on Fingent’s team over the course of the last 10 months, but I think the team was bigger than that. When we’d have calls with them, there were several people in the conference who never spoke but who would communicate to my team of three to get me the answers. But Sam was my main point of contact.

How did you come to work with Fingent?

I was alerted to Fingent from a colleague. For one of the contracts I’m working on now, the client wanted animation, so I worked with a wonderful animations company on that. For each lesson, we have some animated content. I was talking about how we would either put this up on a platform or find different ways to utilize this curriculum, and they had worked with Fingent in the past. They seemed to be a good fit for the project.

How much have you invested with Fingent?

I spent $85,000-$90,000.

What is the status of this engagement?

It took 10 months from the beginning conversations to completion. We just completed the project last week, so we started around May of 2016. We have them on retainer to help with any issues that come up with the site or the app, but the bulk of the work is done.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We launch this curriculum in May, so I won’t have that data until then. I’m just doing the training now so I can preview the content in my training sessions. Unfortunately, I don’t have any solid metrics, but I can tell you that the user base will be for churches. There are roughly 1,250 churches of this denomination that will be using the app and there will be about three users per church using the app and website. As far as the students go, there will be 15-20 students for each of the 1,250 churches that will use the apps.

How did Fingent perform from a project management standpoint?

They’re really good at having your back, you know what I mean? They lay out the project and then they have very measurable timetables for completion. We use Open Project, which is a platform that helps you go back and forth on a project. For every milestone, they respond, get your approval and move forward. It’s very consistent with each change, which was very helpful. All of them were right on, except for one where we made some changes right at the end. We actually used Redmine and just switched over to Open Project. We also used GoToMeeting a lot, because we did a lot of screen sharing.

We had four milestones, each with its own deadline, and they hit all those. We started out with a fixed budget. We did add a certain feature, so that increased the cost, but there were no surprises. We worked with the fixed budget, and then any changes were discussed so I could decide if I wanted to move forward with the change or not. Even right now, the parent client is paying the maintenance part, not me, and they want to do Spanish translation. Fingent is working with them on that. It’s been really great working together. They’re really helpful and detailed in putting together the cost and being flexible as the need arose.

What did you find most impressive about Fingent?

It was just a really easy project. The final products were all super intuitive, which is what you want when you’re developing mobile applications and websites. You want something that’s not going to take a huge amount of training for people to access and use. We had a very complex thing that we had to break down, and they made it very easy.

Are there any areas Fingent could improve?

I didn’t have any bad experiences whatsoever; they were on it in terms of making sure that the tasks were verifiable. We communicated really clearly about what we needed and they were able to meet all those needs. Even when things turned out differently than we expected, Fingent fixed them right away. One time the parent client of mine made a major change, and Fingent was super flexible in making that happen. We had a really fantastic working relationship; I don’t have anything bad to say. I can’t think of any weaknesses. Towards then end, there were a couple weeks where I was travelling around and doing meetings and I felt like I was delayed in getting back to them so they were delayed in responding, but that was also kind of my fault.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Product Ecosystem Dev for Life Coaching Startup

"Throughout that whole process, they’ve been patient and willing to give the focus required to achieve success."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2015 - Ongoing
Project summary: 

Fingent developed a new platform featuring high-quality videos, group scheduling, automatic notifications, and a custom PayPal integration. The project team is now mainly focused on scaling the solution.

The Reviewer
 
1-10 Employees
 
South Florida
Founder & CEO
 
Verified
The Review
Feedback summary: 

Assigned resources always demonstrated a positive attitude and their attention to detail was always evident in the deliverables they supplied. Project management is another key strength, which will likely benefit more inexperienced customers. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a nonprofit program that teaches life skills such as personal finance, time management, fitness, and dating to teenagers and their parents.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

I wanted to build a platform to host 10 high-quality videos on the 10 core topics in our curriculum. We also wanted to individualize the program so that we could group participants by demographics like “fathers with high school-aged boys” or “families with high school-aged girls.” We needed the platform to automate those small group communications such as meeting calendars and the distribution of invitations as well as accepts and declines, plus a payment platform integration that would enable this to be a self-funding program.

SOLUTION

What was the scope of their involvement?

Part of the challenge was that nothing like this existed, so none of us knew what it should look like in the end. I supplied sketches, but they brought a lot to the table in terms of how it would ultimately look, feel, and function. We met weekly to continue developing the framework for the project, and they were really attentive and very capable. They did stuff that has never been done in this industry before. They built a platform that integrates two different databases into an automated CRM platform, allowing subscribers to receive automatic notifications via email and text. They also integrated Paypal into the platform and developed the frontend of the site, which is incredibly user-friendly.

Projects like this always expand as you go, and their attitude towards that has been phenomenal. We had so many different variations on possible user paths. We were charging for printing, shipping, and handling for our workbooks as well as a small monthly fee for the curriculum, but we wanted to integrate a scholarship opportunity for families that couldn’t afford it. That’s an incredibly challenging feature to develop. They also integrated complicated CRM features so that if you have an important milestone coming up like an anniversary, a birthday or a graduation, you’ll receive emails leading up to the date offering suggestions on how to make the event really special.

I began working with Fingent in April or May or 2015 and we’re continuing to work together. I’m really happy with their work.

How did you come to work with Fingent?

Fingent came highly recommended from another organization that had worked with them. In my previous work in corporate America, I had worked with multimillion-dollar tech budgets each year and had access to exceptional vendors, so my standards are fairly high. I liked Fingent’s portfolio of work; it gave me the confidence to try them out and test their capabilities—I am extremely impressed.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’re in the process of rolling out the platform now, so we don’t have a lot of data available, but people who are going through the program seem to love it. Everyone loves how convenient and user-friendly the app is. It’s such a flexible platform; it makes it much easier for all kinds of families to use. I’m really thrilled with how flexible and positive Fingent has been throughout the whole process.

How did Fingent perform from a project management standpoint?

They have essentially managed the project themselves. I didn’t have anyone on staff dedicated to managing it. It’s been really nice to have them be a one-stop shop for all of our needs, and I’m really happy with what they’ve done.

What did you find most impressive about Fingent?

From my perspective, their attitude and their willingness to work through opportunities to improve have been extraordinary. When we were doing design tests, we identified bugs or opportunities to do something better, and their attitude has been consistently positive. They have a consistent can-do attitude; they want the best solution for the client and the end-user, and that comes out in their work. As we’ve progressed, it’s only gotten more and more complicated, and throughout that whole process, they’ve been patient and willing to give it the focus required to achieve success. It's been very impressive. 

Are there any areas Fingent could improve?

They were so accommodating. Nothing is coming to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their ability to hit deadlines was outstanding. They’ve continued to drive towards schedules even when I’ve added scope or additional requests.
  • 5.0 Cost
    Value / within estimates
    10 out of 5 if you'd let me.
  • 5.0 Quality
    Service & deliverables
    They’ve done things that have never been done before and they’ve made it incredibly easy to use.
  • 5.0 NPS
    Willing to refer

Android Development for Religious Non-profit

"They’re an honest company to deal with ...  they were always fair and reasonable."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Mar. 2016 - June 2016
Project summary: 

Fingent used a supplied spec to develop an Android app meant for multimedia sharing. The project team is now under consideration for an iOS counterpart.

The Reviewer
 
10,001+ Employees
 
Orlando, Florida
Product Manager, DPS, Cru
 
Verified
The Review
Feedback summary: 

Fingent’s project team demonstrated passion and commitment throughout the dev cycle and it was very evident in their work. The app's launch has already achieved a 4.6/5 rating in the Google Play Store and a steadily increasing user base. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager of Cru, a nonprofit Christian organization headquartered in Florida. It’s a global organization that has a presence in a large number of countries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent?

We needed to build a native Android app for sharing videos that kick-start spiritual conversations.

SOLUTION

What was the scope of their involvement?

We had already created a vision document and visual design, and they built and implemented the actual app. They had a lead developer and then perhaps 3 full-time employees working on it. We had weekly meetings and they had some QA people outside those numbers.

How did you come to work with Fingent?

Fingent had a good history of producing Android apps, so we decided to go with them.

How much have you invested with Fingent?

Initially, the price was lower, but we had some hurdles along the way, so I think we paid about $25,000 USD.

What is the status of this engagement?

Starting from when we handed over UX design and that stuff, it probably took about three months, including QA and several revisions. We began at the end of February of 2016 and the app went live in June. We’re also considering asking them to make a bid on our iOS app because we need it redone in Swift instead of Objective-C.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’re just now starting to ramp up our advertising, so I don’t have a ton of statistics available at this time. But we have a rating of 4.6 in the Google Play Store and we average about 20 new users per day, which is good considering the number of ads we’re doing.

How did Fingent perform from a project management standpoint?

We offered to bring them in on our JIRA boards, but that would have been a duplication of what they were already doing on their end. We weren’t too involved with their internal project management systems. But we held 30-minute weekly progress updates over Zoom to go through what they’d done, and we’d ask for improvements if need be, and they’d go off and improve them. They’re experienced and they have good processes in place. Their strength is their commitment: we were continuing to make adjustments to our API, and they did a really good job adjusting to changes as we went along. They’re easy to work with and flexible.

What did you find most impressive about Fingent?

They’re an honest company to deal with. There’s more than one way to build an app, and they were always willing to go the long way around or to do things that took extra time. They were always fair and reasonable. We didn’t have our API fully built out, so they were building against a moving target, and they were very reasonable. Their charges were reasonably well priced.

Are there any areas Fingent could improve?

They can be fairly subservient. If I asked them to do something, they’d confirm multiple times that I wanted it done. I think it’s a cultural difference, them being Indian; they tend to be cautious and they want to check and get clarity. Perhaps the culture that I live in, those things are obvious, but for them, money is involved and they want to make sure that the customer is really satisfied.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Database Development for Local Museum

"[we spent] a lot of time going through the details ... I found that very helpful."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - Dec. 2016
Project summary: 

Fingent migrated content to a newer version of a local museum's existing database and then streamlined its user interface design. 

The Reviewer
 
11-50 Employees
 
Pacific Grove, California
LiMPETS Program Coordinator
 
Verified
The Review
Feedback summary: 

Key strengths include well-organized project management, streamlined communication, and timely deliveries. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

The Pacific Grove Museum of Natural History is located in Pacific Grove, California. We offer a number of educational programs, one of them being a science program, which has been running locally for 5 years, and for 10 years outside of the museum. I am the LiMPETS program coordinator for the institute.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corporation?

We needed to migrate our database from an old system, as well as to update the user interface and graphic design of our system.

SOLUTION

What was the scope of their involvement?

Fingent Corporation worked on our custom-built database. I was in communication with three team members regularly, but there may have been more resources from Fingent Corporation working on our project. 

How did you come to work with Fingent Corporation?

We posted a request for proposal on a number of job sites. We received dozens of responses and narrowed the selection to 5 teams, which looked solid. Fingent Corporation came out on top when we concluded to final vetting. 

How much have you invested with Fingent Corporation?

The cost of our project with Fingent Corporation was around $23,000.

What is the status of this engagement?

We started working with Fingent Corporation in March 2016. The project had a 7-month duration.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The new database is up and has been used by teachers and students. It's receiving a lot of good feedback. The system is easy to use, and its graphing application looks very nice. We're very pleased with the final product.

How did Fingent Corporation perform from a project management standpoint?

Fingent Corporation's team was timely. They went above and beyond in making sure that our needs were met and that we were within budget. We used Redmine as a project management tool. In addition to it, we also communicated via email.

What did you find most impressive about Fingent Corporation?

We had frequent conference calls at different points in the project, spending a lot of time going through the details and understanding the various needs that we had. I found that very helpful.

Are there any areas Fingent Corporation could improve?

Nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom App Development for Consumer Products Startup

"I appreciated being able to receive U.S.-based service and confidence, with Indian pricing."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Fingent Corporation provided website coding and interface designs for a non-technical business owner. Their software allowed staff to automatically import billing infomation.

The Reviewer
 
1-10 Employees
 
Rochester, New York
Founder & CEO
 
Verified
The Review
Feedback summary: 

Fingent Corporation’s work had a measurable impact on business and efficiency, automating many manual processes and allowing customers to obtain their own pricing and layouts. The agency impressed with their affordable pricing, solid management, and focus on customer experience.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of an aluminum dock provider for residential cottages. I manage all aspects of the business since it's just me.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corporation?

I don't have technical expertise when it comes to online things. It was well outside of my wheelhouse, so I needed to find a supplier. That's where Fingent came in.

SOLUTION

What was the scope of their involvement?

Fingent Corporation provided coding for our project, as well as some interface designs. I mostly interacted with our US contact, as well as with the Indian team's project manager.

How did you come to work with Fingent Corporation?

I put out a bid in a handful of different places, including Upwork. I received at least 15 responses, which were all over the map. I also did some Google research, finding some US companies that interested me. Many of them were very expensive and somewhat unresponsive. When it came down to it, the choice was pretty clear, although I did interact more closely with around 5 of the candidates. Fingent Corporation came in as one of the less expensive options, and they also did a lot more upfront work than other candidates. Fingent Corporation put together quite a nice proposal and seemed to have significant interest in the project. Pricing was comparable to an overseas developer's, but I had access to a US-based project manager.

How much have you invested with Fingent Corporation?

The total cost of Fingent Corporation's services has been around $12,000.

What is the status of this engagement?

Our work is completed, but there are still a few things which I want to add down the line. I plan to have an ongoing relationship with Fingent Corporation.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Fingent Corporation's work has had a huge impact on our business. I run daily operations with the help of one other person. The only way in which I could sell more products without hiring more people was to extend myself. I had to speak to the customers and get all the details from them, trying to understand what they wanted to do. I had to type in all the parts, make sure that I got them right and that I understood what they said. Besides this, I was always getting calls asking for pricing. All of this is now available on the website, so customers can find the information themselves. They're getting their own pricing and layouts, so I don't even have to speak to them in many cases. I'm confident enough in the system to simply copy and paste the information into my billing software. Being able to understand what they're getting and for what price is a huge benefit for the customer.

How did Fingent Corporation perform from a project management standpoint?

We had bi-weekly project meetings in which I saw all the updates. Fingent Corporation stayed right on schedule. We used GoToMeeting for communication. I think that Fingent Corporation also used Basecamp, but I never had a need for it. All the information was passed down to me by email.

What did you find most impressive about Fingent Corporation?

I appreciated being able to receive US-based service and confidence, with Indian pricing.

Are there any areas Fingent Corporation could improve?

For bigger projects involving people that are more technical than me, it may be different, but I didn't see any room for improvement.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android Development for Logistics Company

"Fingent Corporation was tremendously helpful and flexible with us.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
Project summary: 

Fingent Corporation developed mobile applications for iOS and Android, integrating with existing APIs and bringing additional resources to the internal team.

The Reviewer
 
51-200 Employees
 
Glens Falls, New York
Vice President, Logistics & Supply Chain Company
 
Verified
The Review
Feedback summary: 

After a rigorous quality assurance process, Fingent Corporation delivered several functional versions of the app within schedule. The team was responsive throughout the development process, and won praise for their adaptive scheduling, clear communication, and quick turnaround times.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a third-party administrator for the independent contractor transportation industry. We handle back-office and support functions for over 12,000 independent operators throughout the country. I am the Vice President of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corporation?

We have programmers on staff and handle a lot of our own software development internally, but didn't have a resource with enough experience in building mobile applications. When the time came to provide our drivers an application for their phones, we reached out to someone with more expertise in the field.

SOLUTION

What was the scope of their involvement?

Fingent Corporation developed our mobile apps using a hybrid approach. We developed Android and iOS versions. We developed an API service for Fingent Corporation to use, given that our apps are database-driven. Users need to authenticate before doing anything else.

We had a back-and-forth process between Fingent Corporation and our own developers, who were handling the API and database ends, in order to make them more responsive for the user experience.

I'm not aware of how many developers worked on our project. We interacted with a project lead.

Fingent Corporation assisted us with publishing our apps on the stores, but we were mainly in charge of the process. There were no issues in approving the apps.

How did you come to work with Fingent Corporation?

We put a bid out and received a tremendous amount of interest from around 20 different companies over the span of a week. We narrowed our choice down based on resumes and submissions to about 5 companies. We interviewed each candidate, had them sign non-disclosure agreements, and gave them schematics for our project. We received bids, went through some back-and-forth, and settled on Fingent Corporation.

How much have you invested with Fingent Corporation?

The total cost of Fingent Corporation's services was between $15,000 and $20,000.

What is the status of this engagement?

Our project has been completed. We manage the applications ourselves.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

There's a lot of technical jargon in our industry. Sometimes, when dealing with developers, they'll know their own jargon, but not that of our industries. We've had communication problems with other companies which we didn't experience with Fingent Corporation. The quality assurance process went smoothly and Fingent Corporation delivered functional versions of our apps out-of-the-box quickly.

How did Fingent Corporation perform from a project management standpoint?

My biggest compliment for Fingent Corporation is regarding their flexibility. After starting the project, we went through an internal 6-week process for developing the API endpoints. Due to some personal reasons, I didn't have the capability to assign a developer to the work as early and as often as I would've liked. The real delays in the project were our fault, not Fingent Corporation's. While I can sense that they were a bit frustrated with this, given that they scheduled multiple projects for their developers, Fingent Corporation was tremendously helpful and flexible with us. Fingent Corporation worked well with our project lead and we had no major issues. Fingent Corporation estimated a 12-week development period. It wasn't met, but they came pretty close. Having done this type of work with multiple other companies in the past, I can say that Fingent Corporation was definitely the most flexible.

We used Trello for tracking our project with Fingent Corporation, at their recommendation.

What did you find most impressive about Fingent Corporation?

Fingent Corporation employs local US resources who understood our way of doing business. There was no language barrier and concepts were much easier to communicate to them. They could then relay the information to the development team overseas. The fact that we had a middle person able to work within our time schedule was tremendously helpful and critical to the success of the project.

Are there any areas Fingent Corporation could improve?

Trello was a pretty basic project management tool. I don't think it's meant for complex development projects. I don't know if it would have helped or hurt us to use something different, but we didn't come to build a general workflow due to the limited functionalities of the tool. We use Jira internally and are used to its workflows.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Enterprise App Development for Financial Tech Firm

“Fingent Corporation is a good partner for our projects and I've enjoyed working with them.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2013 - Ongoing
Project summary: 

Fingent Corporation replaced a legacy with a new platform solution, which included ASP pages and SQL databases. They also converted the intranet to a ShareNet server. 

The Reviewer
 
10,001+ Employees
 
New York City Metro Area
President
 
Verified
The Review
Feedback summary: 

Fingent Corporation is a solid addition to the team, enhancing several projects and relieving staff responsibilities. Because of the trust developed, the agency works on an open flow with little emphasis on metrics. They consistently hit milestones, manage projects well, and deliver quality work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We're a captive finance company working as a subsidiary of NEC Corporation, which is a global technology company. We provide financial services for customers through our NEC and independent business channels. We service in excess of 1,000 nationwide technology providers and we have been in business for 30 years. We are a small organization, consisting of 35 people.

We rely on technology for processing operations and maintaining productivity in our business offerings. It allows us to offer an efficient product without taking on more overhead. We're located in Saddle Brook, New Jersey, which is an expensive area in which to operate. We don't outsource our business like other financial services companies. All of our staff members are physically located in our office, with the exception of a few remote sales people. We wouldn't be able to do this and still be cost-effective without deploying good technology.

I am the president of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corporation?

Three years ago, we had a need for replacing a legacy technology product. It was a homegrown solution which was built by a third-party developer. That person passed away, unfortunately, taking the password to the crypt with him. We decided that we would go out to the market and find a company that would help us replace our technology.

SOLUTION

What was the scope of their involvement?

Fingent Corporation developed our platform, which includes ASP pages and SQL databases.

We've given Fingent Corporation another technology project after our first engagement. It consisted of converting our intranet to a SharePoint server. I was open-minded about the technology, even though I wasn't a huge fan of it, but Fingent Corporation showed us some samples of work they'd done using SharePoint, which convinced me that that was an infrastructure that we could manage ourselves.

Fingent Corporation has recommended different solutions to us. We don't always agree and we do go through multiple iterations in order to understand what Fingent Corporation is trying to provide to us, but we do approve some of their suggestions.

There are many behind-the-scenes resources on Fingent Corporation's team. We work with a project leader and with Fingent Corporation's Chief Executive Officer, who has always been involved in our work, actually making good recommendations. Our project lead went on maternity leave at one point, but Fingent Corporation put a very good person in her place. Our current resource is a programmer himself and he acts as the lead engineer.

We have weekly meetings every Thursday at 10 AM, which is dinner time for India. Fingent Corporation has been very effective during these calls. We also use a web-based tool for keeping track of our projects, so there's good communication overall. The time zone difference has never been an issue, which was one of my main concerns. Being owned by a Japanese company means that we also have conference calls at 8 o'clock at night, so I'm used to that routine.

It has been hard at times for our staff to understand members of Fingent Corporation's team, because of their accents, but we've gotten accustomed to them. We have the same issue when we visit our parent company in Japan. It's a global economy, so we have to deal with it.

How did you come to work with Fingent Corporation?

We were working with a college intern which we asked to post a project on guru.com. We talked to 3-4 companies and created a shortlist in our mind. Fingent Corporation turned out to be the winner.

It was the first time that we'd be working with a completely offshore developer. Even though we'd worked with companies which had developers in India, they still had a major physical presence in the US. We met with Fingent Corporation at their local office and I expressed my concern about working with an overseas company. Fingent Corporation got me to a level that I was comfortable with. I liked their representative and saw some of the work done by Fingent Corporation. They'd worked in the financial services space, but they were relatively new to the leasing industry. Lending money is the same everywhere in concept, even though the transaction methods may differ. Fingent Corporation listened to us and started to understand what we did. We had a few conference calls and started talking more about our business and learned how Fingent Corporation processed information. We asked for a proposal, which was presented within a week. We had some negotiations, made some tweaks and signed on the dotted line.

Our parent company does own a technology developer in India, which is probably the size of 100 Fingent Corporations, but we haven't worked with them yet. I don't want to put all my eggs into one basket, so if I can insource certain tasks, I will do it for economic and political reasons.

How much have you invested with Fingent Corporation?

The total cost of Fingent Corporation's services has been between $200,000 and $250,000.

What is the status of this engagement?

We started working with Fingent Corporation 3 years ago, and have had 3 revisions of our platform since. Our most recent milestone was reached last week, for our SharePoint project.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I think that Fingent Corporation is a good partner for our projects and I've enjoyed working with them. The process has been a lot smoother that I would've thought.

We started our collaboration by keeping tight metrics of Fingent Corporation's progress, but it wasn't something that we liked. We've since agreed on working through an open flow, which has worked out. If our projects were more complicated and involved more people, tracking milestones would probably be more sophisticated. We only have a 25-people group. I have a project leader who is also involved in marketing and many other tasks, so working in a loose manner has been ideal for us.

How did Fingent Corporation perform from a project management standpoint?

Fingent Corporation is good at hitting milestones, but things have gotten lost in translation, which I think is typical for any technology project. They've always bounced back and caught up on any task. No one from our team ever felt that Fingent Corporation compromised our projects. From a pricing point of view, we'd have higher expectations from Fingent Corporation in terms of speed, if they charged more. Their scheduling and budget fit within our limitations. Fingent Corporation is a fair company and we like working with them.

Fingent Corporation is probably working on multiple projects at the same time and doesn't dedicate resources to us, although I haven't explicitly asked them about this. This is most likely the reason for any delays in our projects. We're okay with this though, and it hasn't affected us. Our requirements are more laid-back than normal.

We use Basecamp, which is a simple, web-based project management tool. We have managed many internal projects using it and it happened to be the tool used by Fingent Corporation as well.

What did you find most impressive about Fingent Corporation?

With Fingent Corporation, I've been able to assign less technical staff to the project. They've been very good at explaining things, not overwhelming us with technical buzzwords. When things do start getting more complicated, and we start talking about APIs and SQL servers, we can include some more technical people in my staff, including myself.

Are there any areas Fingent Corporation could improve?

We should have meetings more than once a week. It's possible that Fingent Corporation will run into issues in a week's time which won't be addressed at the right moment.

It has been hard for us to allow a developer past the company's firewall. Doing this type of work requires a level of trust, otherwise figuring things out will become a project in itself. As long as both parties feel that the relationship is economical, there will be a good equilibrium.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Fingent Corporation is better than average in this regard.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing Resource Engagement for Computer Software Firm

"I have no complaints about Fingent Corporation's project management."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2006 - Ongoing
Project summary: 

Fingent Corporation developed a B2B Android application to help manage inspections and property preservation. They also built invoicing and quality assurance systems. 

The Reviewer
 
11-50 Employees
 
Detroit, Michigan
Chief Information Officer, Software Firm
 
Verified
The Review
Feedback summary: 

Due to Fingent Corporation’s contributions, employees were able to cut quality control costs by 70 percent for the current year. The agency's reliability, diverse resources, and solid communication made them a successful partner for over a decade. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We're a mortgaging services company offering nationwide property preservations and inspections. We've been in business for 40 years. I am the chief information officer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corporation?

We wanted to create a B2B [business-to-business] mobile application for inspections and property preservation. Previously, the process was done through Windows PCs. We don't have technical staff here to build an application internally, so we needed to contract external developers.

SOLUTION

What was the scope of their involvement?

Fingent Corporation developed our application for Android while the iOS version was created by a different developer. We also worked with Fingent Corporation on creating an invoice aggregation system, which collected all accounts payable to a single spot for approval. Fingent Corporation created another quality control application with photo capabilities as well as a property valuation software for broker price opinions. Our apps have 10,000 to 20,000 users at a time. I prefer keeping development teams small, so I limited the resources from Fingent Corporation to three to five persons. Also, the developers working for us should be consistent and exclusive to our projects since getting new programmers to continue work on the code could cause problems. Fingent Corporation honored my request.

How did you come to work with Fingent Corporation?

I don't recall how I found out about Fingent Corporation.

What is the status of this engagement?

We've been working with Fingent Corporation for a decade.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Through our involvement with Fingent Corporation, we've been able to cut our quality control costs by about 70 percent for the current year.

How did Fingent Corporation perform from a project management standpoint?

It is rare to be able to develop complex systems while staying on time and on budget. Given this situation, I have no complaints about Fingent Corporation's project management. The communication was good, compared to other Indian firms that I've dealt with previously. Indian companies usually don't have the same mentality as United States ones when it comes to rewarding and keeping good resources. In contrast, Fingent Corporation has been able to hold on to their developers, which was a key issue to us.

What did you find most impressive about Fingent Corporation?

Fingent Corporation is based in Kochi, which is a very different place to the rest of India, culturally speaking. Their team is a bit different, more laid back than typical developers in India.

Are there any areas Fingent Corporation could improve?

I don't think there are any areas that Fingent Corporation needs to improve.

5.0
Overall Score Overall, we were very pleased with what we got.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    There are many firms that are cheaper than Fingent Corporation.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Given that they're such a good team, I almost don't want to recommend Fingent Corporation.

Application Development for Religious Media Company

"Whenever we had a tight deadline, Fingent Corporation put in extra effort, working during weekends and at night. We've been very happy with that."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Fingent Corporation has completed multiple development projects for the client, both web and mobile-based. The largest of these is a website for children that incorporates games and other interactive components.

The Reviewer
 
1001-5000 Employees
 
Virginia Beach, Virginia
Digital Media Manager
 
Verified
The Review
Feedback summary: 

The app developed by Fingent topped the charts in the app stores upon first launch. Fingent is commended on their determination and understanding of a nonprofit's limitations. Communication is the only area for improvement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a religious media company and one of the largest ministries in the world. I am the digital media manager and responsible for our internet initiatives, including the website and apps for mobile and smart TVs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fingent Corporation?

We are a non-profit, so we are careful with how we spend money. Fingent Corporation understood that fact and came up with solutions that enabled us to get things done quickly and at a lower cost. We have developed multiple apps in several languages for our video and radio content. The Bible and all of the content that we produce are mapped to those apps.

SOLUTION

What was the scope of their involvement?

Our third and biggest project with Fingent Corporation involved developing Android and iOS apps for children. These apps support our Superbook animation series, which has aired in the United States and other countries. The original series was created in the 80s, but we created a new version in 2011. The Superbook website and mobile apps are interactive tools through which kids can learn about the Bible and play games. We used Adobe Flex to build the Superbook apps for Android, iOS, and the Amazon App Store. Initially, the project had 2 developers and a project manager assigned by Fingent Corporation. At its peak, we worked with around 4 developers, a quality assurance specialist, and a project manager. In addition, Fingent Corporation developed a website for us, praise.com, 5 years ago. They also helped us build a Bible app for Android and iOS.

How did you come to work with Fingent Corporation?

We met Fingent Corporation at a conference, where they pitched building a website for us. Although we already had a core team in-house for web development, their focus was on a non-branded project for a specific campaign. Since we didn't have the bandwidth for the website, we tried Fingent Corporation. The cost was the deciding factor in choosing Fingent Corporation. That first project came with many unknowns, so we wanted to limit our budget.

What is the status of this engagement?

We have an ongoing relationship with Fingent Corporation for enhancements and general maintenance. Since the Superbook app is interactive, featuring games and activities, there's always something new to add. We started translating it into 40 different languages for our global audience. We needed to support the broadcast for each of these languages, and the app has enabled us to keep adding language packs.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Overall, the work done by Fingent Corporation has been very good. Our app has performed well, and it quickly climbed to the top 10 lists in the app stores when it was first launched. It has risen in the charts several times since then, whenever we had promotions for it. Any issues are related to the technology stack decisions we made at the beginning. It could be better since some features are not as polished as we'd like them to be, but that is more of a platform issue than an implementation one. Whenever we had a tight deadline, Fingent Corporation put in extra effort, working during weekends and at night. We've been very happy with that.

How did Fingent Corporation perform from a project management standpoint?

We had some project management issues in the beginning since things were taking longer than expected. These issues were largely due to communication challenges and mismatched expectations.

What did you find most impressive about Fingent Corporation?

Fingent Corporation's understanding of our limitations has been our main reason for continuing to work with them. For example, we initially wanted to develop native apps, which would have cost 3–4 times more compared with using the Flex platform. Fingent Corporation offered us solutions which we hadn't thought of on many occasions. This helped us take things forward.

Are there any areas Fingent Corporation could improve?

It was our first offshore project, so communication was a bit of a challenge. Fingent Corporation's development team is based in India and they sometimes understood requests differently than we intended them. In addition, there was an extensive feedback cycle, which slowed down the process. Since then, Fingent Corporation has assigned a new project manager to us who has been very sharp. We haven't had any issues with him.

What tips or recommendations could you share that might increase the likelihood of success with Fingent Corporation?

We decided to set up an internal team for quality assurance due to a few issues in the first phase of the project. Our team checked the code delivered by Fingent Corporation. Once we set up a rhythm and understood how Fingent Corporation worked, and vice versa, things got better.

4.0
Overall Score We had a few issues in the beginning, but nothing too major.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Fingent Corporation has never let us down. They have worked day and night to make sure that any urgent deadlines were met.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    I've worked with other vendors. Fingent Corporation's quality is good by comparison.
  • 5.0 NPS
    Willing to refer
    We have recommended Fingent Corporation to several people already.
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
FINGENT, CORP.
Status
Active
Jurisdiction of Formation
New York
Id
2909379
Date of Formation
May 21, 2003
Source
NYS Department of State
Last updated
Jan 17, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Jan 17, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
34
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
September 13, 2020