What was the scope of their involvement?
Fingent Corporation developed our platform, which includes ASP pages and SQL databases.
We've given Fingent Corporation another technology project after our first engagement. It consisted of converting our intranet to a SharePoint server. I was open-minded about the technology, even though I wasn't a huge fan of it, but Fingent Corporation showed us some samples of work they'd done using SharePoint, which convinced me that that was an infrastructure that we could manage ourselves.
Fingent Corporation has recommended different solutions to us. We don't always agree and we do go through multiple iterations in order to understand what Fingent Corporation is trying to provide to us, but we do approve some of their suggestions.
There are many behind-the-scenes resources on Fingent Corporation's team. We work with a project leader and with Fingent Corporation's Chief Executive Officer, who has always been involved in our work, actually making good recommendations. Our project lead went on maternity leave at one point, but Fingent Corporation put a very good person in her place. Our current resource is a programmer himself and he acts as the lead engineer.
We have weekly meetings every Thursday at 10 AM, which is dinner time for India. Fingent Corporation has been very effective during these calls. We also use a web-based tool for keeping track of our projects, so there's good communication overall. The time zone difference has never been an issue, which was one of my main concerns. Being owned by a Japanese company means that we also have conference calls at 8 o'clock at night, so I'm used to that routine.
It has been hard at times for our staff to understand members of Fingent Corporation's team, because of their accents, but we've gotten accustomed to them. We have the same issue when we visit our parent company in Japan. It's a global economy, so we have to deal with it.
How did you come to work with Fingent Corporation?
We were working with a college intern which we asked to post a project on guru.com. We talked to 3-4 companies and created a shortlist in our mind. Fingent Corporation turned out to be the winner.
It was the first time that we'd be working with a completely offshore developer. Even though we'd worked with companies which had developers in India, they still had a major physical presence in the US. We met with Fingent Corporation at their local office and I expressed my concern about working with an overseas company. Fingent Corporation got me to a level that I was comfortable with. I liked their representative and saw some of the work done by Fingent Corporation. They'd worked in the financial services space, but they were relatively new to the leasing industry. Lending money is the same everywhere in concept, even though the transaction methods may differ. Fingent Corporation listened to us and started to understand what we did. We had a few conference calls and started talking more about our business and learned how Fingent Corporation processed information. We asked for a proposal, which was presented within a week. We had some negotiations, made some tweaks and signed on the dotted line.
Our parent company does own a technology developer in India, which is probably the size of 100 Fingent Corporations, but we haven't worked with them yet. I don't want to put all my eggs into one basket, so if I can insource certain tasks, I will do it for economic and political reasons.
How much have you invested with Fingent Corporation?
The total cost of Fingent Corporation's services has been between $200,000 and $250,000.
What is the status of this engagement?
We started working with Fingent Corporation 3 years ago, and have had 3 revisions of our platform since. Our most recent milestone was reached last week, for our SharePoint project.