FEELPIXEL

Please describe your company and your position there.

I am Founding Member for Growth at Facets.Cloud

For what projects/services did your company hire FEELPIXEL?

We hired them for a revamp of our website Facets.cloud and for creating Product UI screens and flow.

How did you select this vendor?

We got a list of 5 recommended vendors from different sources. We interviewed and reviewed their past works. Based on those we felt confident about moving with Feelpixel first.

Describe the project in detail and walk through the stages of the project.

We had a simple template based website. We needed a modern look with more progessional screens. Feelpixel did research with us and presented some options. We selected the current design. At the same time, Facets.Cloud has been creating and improving the product screens with the help of Feelpixel.

How many resources from the vendor's team worked with you, and what were their positions?

For the first phase we worked with one designer and one senior manager (also UIUX expert). Thereafter, the designer has picked up really well and works with us closely on a daily basis.

Can you share any outcomes from the project that demonstrate progress or success?

We have got good reviews of our website (Facets.cloud). Also the product screens have eased the understanding ofthe users.

How effective was the workflow between your team and theirs?

Feelpixel team has been available for us whenever we needed. They are prompt in their response and are reliable in crunch times.

What did you find most impressive or unique about this company?

We relly liked their work ethic and readiness to work hard if needed. Also, their designer has understood our product very well, and it reflects in his work.

Are there any areas for improvement or something they could have done differently?

They do suggest some improvements and animations on website. We would kie to see more of these in future.

Please describe your company and your position there.

I'm Director of Technology at Hamsa Hitech. I'm responsible for providing technology leadership and all technology initiatives and engineering.

For what projects/services did your company hire FEELPIXEL?

We wanted to build an extremely sleek, intuitive and easy-to-use interface for our APP. We hired FEELPIXEL for designing user experience for our Mobile app.

How did you select this vendor?

We had an internal discussion with the team & after thorough online research, we zeroed down on FEELPIXEL design studio. We scrutinized their earlier works & had a couple of meetings with them to understand the timelines, scope of work, cost estimations. We finally agreed upon terms with them considering their fabulous portfolio & professional team.

Describe the project in detail and walk through the stages of the project.

first scope of involvement was research. The objective of the project was to take a user first approach for the different stakeholders of the app. This meant identifying the different personas, their pain points, goals and wishlists. The research outcome helped in clear decision making based on user choices. We understood which product modules should be made into mobile apps. We have completed the different design phase UX, UI and Prototype.

How many resources from the vendor's team worked with you, and what were their positions?

We have been working with a UX lead and 2 designers. On the UI side, we have a lead and 2-3 designers on a retainer engagement.

Can you share any outcomes from the project that demonstrate progress or success?

The project really went on great and we have no issues as of now.

How effective was the workflow between your team and theirs?

Team coordination was really great .We were regularly updated about the progress of project through weekly meetings as well as Project management software in which both teams were on the same page. They are really professional to work with. They really have a good understanding about the work that they're doing.

What did you find most impressive or unique about this company?

They were really quick to understand the requirements and deliver the solutions. I like the fact that they have a core design competency with a clear focus on creating good design.

Are there any areas for improvement or something they could have done differently?

It’s been a successful partnership thus far.

Introduce your business and what you do there.

I’m a director at CinemaParasite Films, a movie production agency.

What challenge were you trying to address with FEELPIXEL?

We wanted to create a digital experience. We have our presence in terms of the website, and we do have a targeted audience to which we want to cater. Our identity was all over the place, and the website was in bad shape.

What was the scope of their involvement?

FEELPIXEL helped us better our digital presence and assisted us with the website and other digital touchpoints like social media channels, banners, and posters. They took care of our brand identity, including the colors we should choose and our tone of voice when we present ourselves digitally, whether in emails or on the website. In terms of deliverables, they took care of the designs, our email formats, and how our social media posts would look.

They suggested that wherever our customers looked at any digital touchpoint, there should be some design language, so they proposed the idea of a design language that we were not aware of, and we decided to go ahead with that.

What is the team composition?

There were two people, and a UI designer was involved in accelerating things at the end.

How did you come to work with FEELPIXEL?

We had a WhatsApp group where we posted this requirement, and someone gave us the reference. We chose FEELPIXEL because we spoke to them and liked them.

How much have you invested in them?

We spent around $14,000 with them.

What is the status of this engagement?

What evidence can you share that demonstrates the impact of the engagement?

Before working with them, there was no consistency in the brand, and after working with them, people started recognizing us more, and we were able to post regularly. We also saw that the conversion was much better — we used to run Facebook ads, but we couldn’t convert. We’ve also had about 20%–25% more people visiting our site and the time spent on it has also increased.

How did FEELPIXEL perform from a project management standpoint?

They used Trello boards to show us which efforts were in progress, and there was an Excel sheet that we maintained as well. The whole project was split into tasks, and we were also comparing against that.

They are real designers, and they believe in the process. They explained that was how they wanted to work with us. We were initially only thinking about the website, but they think broadly about who your customers are and what your business goals are.

What did you find most impressive about them?

They didn’t claim to be experts, and they were very keen on listening and weren’t jumping to conclusions. Their team was interested in knowing our customers and what our vision was. In terms of design, they have good ideas, a good standard, and quality of design.

Are there any areas they could improve?

I was expecting we would be done in three months, but it was a little delayed. Other than that, they were excellent — they added another resource, and they didn’t charge us for that, which was great. They did a fine job for us.

Do you have any advice for potential customers?

Listen to them and trust their process because it is excellent, and it worked for us.

Please describe your company and your position there.

I work as Sales Executive at a food and beverages company it is a FGCG company in India.

For what projects/services did your company hire FEELPIXEL?

We hired Feelpixel for our website design project, both for Web and Mobile versions.

How did you select FEELPIXEL?

This agency was recommended by few industry people. I was seeking for some good agency to work on this project. After few recommendation and some personal research, I decided to select this vendor for my project.

Describe the project in detail and walk through the stages of the project.

The project was to develop creative and responsive website for our new product. The website was developed from scratch.

How many resources from the FEELPIXEL team worked with you, and what were their positions?

Feelpixel assigned 6 employees for this project, and we wanted to launch the product in around 2 months. In which, 2 were UX Designers, 3 UI Designer, and one project manager.

Can you share any outcomes from the project that demonstrate progress or success?

The outcome was really appriciable. The website really turned out so well more than our expectation.

How effective was the workflow between your team and theirs?

The workflow was so smooth and efficient. We never faced any issue regarding this.

What did you find most impressive or unique about this company?

The most impressive thing about Feelpixel was they focused on Designing User-Centered Design. They helped us to showcase everything we wanted so well.

Are there any areas for improvement or something they could have done differently?

They can improve on the their internal management level to make the projects more smooth and efficient.

Please describe your company and your position there.

I am the Head of Business Development at Amity Global Business School, Pune. Amity Global Business School provides Graduate and Post-Graduate degree in BBA and MBA.

For what projects/services did your company hire FEELPIXEL?

Our college was arranging one of the biggest marathon in Pune City. We were facing challenges with our website, in which customers were facing challenges while booking tickets smoothly.

How did you select this vendor?

I cam across the Feelpixel through one of my friend. He suggested me to out source this challenge to the Feelpixel. He gave me the surety about the team over here, who will definitely help our marathon website.

Describe the project in detail and walk through the stages of the project.

The project included re-design the website experience, both on Web as well as on mobile. The main stage in this project was to increase the clarity and make the platform smooth for any type of audience, which will help to increase the bookings.

How many resources from the vendor's team worked with you, and what were their positions?

Feelpixel provided us with 4 members to work on this project. 2 people were UX Designers, 1 was UI Designer and 1 project manager.

Can you share any outcomes from the project that demonstrate progress or success?

The outcome was really helpful for our marathon. We also conducted survey from real user about the new designs. This time the designer were super exciting and the experience was smooth.

How effective was the workflow between your team and theirs?

The Feelpixel team was really fantastic. They were punctual with their work. I really appreciated their creativity in solving our problems.

What did you find most impressive or unique about this company?

The culture and the creative team they have. They really work with modern solution approach, and they keep users on priority while designing each and everything.

Are there any areas for improvement or something they could have done differently?

They can focus on the increasing team to complete the project more quickly.

Please describe your company and your position there.

I am the UI Designer of an E-learning platform for Senior Citizens named Evergreen Club headquartered in Pune, India.

For what projects/services did your company hire FEELPIXEL?

We found a sudden decrease in the number of downloads of the App and there were also various feedbacks received from users on difficulty in finding and completing certain tasks. Hence, we approached FEELPIXEL with an objective of improving the user experience and making our application easy to use.

How did you select this vendor?

Through a reference from our company’s who has got service from FEELPIXEL before

Describe the project in detail and walk through the stages of the project.

The Evergreen Club app introduces new ways of social interaction while being home for senior citizens. It also promotes a great virtual experience with exciting events & activities for seniors to enjoy. The project included research in similar fields of event bookings and online learning platforms, followed by brainstorming with HODs on the research and insights collected.Taskflows and user flows were created to ensure the best experience for user interaction. Once the flows were approved, the wireframes were created to visualize the end product. Finally, the visual designs were created after the wireframes were approved by all the HODs.

How many resources from the vendor's team worked with you, and what were their positions?

A total of 3 resources , including an UX Strategist, and two UI UX Designers were provided by FEELPIXEL.

Can you share any outcomes from the project that demonstrate progress or success?

The project is still in the development phase and it will be a while until it goes live. However, we are confident with the overall design flow of the project and believe it will improve the overall user journey and experience throughout the application.

How effective was the workflow between your team and theirs?

It was very smoothly handled, we connected on a weekly basis for all the project updates. Incase of any doubts or concerns we followed up immediately .

What did you find most impressive or unique about this company?

FEELPIXEL came up with a very interesting strategy for solving the problem with the project. All the steps and action were very well thought through, which resulted in timely delivery from their end.

Are there any areas for improvement or something they could have done differently?

Working with them has been a pleasant experience. We look forward to many more collaborations in future.

Please describe your company and your position there.

I was the co-founder of 'Social Mirror'. Social Mirror is a news and media company based in Pune, India. Social Mirror captures the local as well as international events.

For what projects/services did your company hire FEELPIXEL, and what were your goals?

Our company hired FEELPIXEL for the website re-design project. Our goal was to make the website visually appealing and easy to use for all types of audience.

How did you select this vendor and what were the deciding factors?

I loved the other works of FEELPIXEL, they were so clean with their previous work and I have also asked other few clients about them. The review regarding FEELPIXEL was really so appreciating. The way they convinced us for the project and the way they showcased the solutions they can give was really impressive. These factors helped us to decide our vendor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The major scope of work in this project was re-designing the entire website which was really complicated before this project. The steps included in this project were:- Understanding the Target Audience behavior and then decide the best layouts for the website. Making the website mobile friendly as well. The technology used in this was WordPress, PHP, WhatsApp integration.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 4 people from Team FEELPIXEL. Two people were UX Researchers, and one was UI Designer, and one was a Product Manager. Their co-ordination was really fantastic.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Team FEELPIXEL really gave a fantastic outcomes. We were totally satisfied with their work. They delivered the project in time. They really made the UX and UI so better and it really made it so simple.

Describe their project management style, including communication tools and timeliness.

They provided a dedicated project manager to handle all the communication and work according to timeline decided. They used to communicate through e-mails, hangouts, and google meets. If required, we used to directly set up a Telecommunication call.

What did you find most impressive or unique about this company?

The most impressive thing about the company was their culture and the sense of art into design. Their team was so impressive with the first pitch presentation and the ways they provided to completed the project was really so efficient.

Are there any areas for improvement or something they could have done differently?

I would like to suggest to improvise the pace of the work. As they can assign more employees on a project to complete it more sooner.

Please describe your company and your position there.

Senior manager digital for a life insurance company.

For what projects/services did your company hire FEELPIXEL?

To design the digital experience for the insurance agent, which makes their life easy by completing the tasks efficiently.

How did you select this vendor?

I got to know about Feelpixel through LinkedIn, I connected with few other vendors but after my call with Feelpixel they immediately understood our requirement and I found them to be the best fit for UX/UI upgrade.

Describe the project in detail and walk through the stages of the project.

The project included the following- kick-off Stakeholder meeting Business and user goals Design brief presentation User persona and journey map Wireframe flow for entire app Visual design options Final visual design delivery

How many resources from the vendor's team worked with you, and what were their positions?

There were 2 resources involved

 1. Lead UX

2. UI/UX designer

Can you share any outcomes from the project that demonstrate progress or success?

The final designs came out to be great, Feelpixel helped us achieved key business goals like - Improved work efficiency- (300%) Easy tracking of leads in one place Sales team were able to reach and connect with customers, 10% increase in lead conversion

How effective was the workflow between your team and theirs?

Feelpixel gave us an organised plan in first week, and we agreed to stick to that. Their design team also helped us setting up the seamless process by introducing zeplin, where our developers could easily access and use design assets and specs.

What did you find most impressive or unique about this company?

Feelpixel listens to users, they really advocate for the end user's needs and expectations. Their approach and process are effective to produce quality results in a small amount of time.

Are there any areas for improvement or something they could have done differently?

I think they did the best job for us, not that I can think of.

Please describe your company and your position there.

I worked as Business Development Head at Nutan Dryfruits. Nutan Dryfruits is Jalgaon based retail industry

For what projects/services did your company hire FEELPIXEL?

We hired Feel pixel for designing the app for our customers.

How did you select this vendor?

One of my friend from FMCG industry suggested me to work with Feel pixel, as they already have experience in food industry.

Describe the project in detail and walk through the stages of the project.

The project was to design a effective and efficient platform for our customers, where they can order food items online.

How many resources from the vendor's team worked with you, and what were their positions?

Team Feel pixel assigned 4 employees on this project, which includes few designers and project manager.

Can you share any outcomes from the project that demonstrate progress or success?

The outcomes was super good, they create a modern interface which was really appreciable. They used the research they done before designing the prototype and it really worked so well. We also did user testing in which the designs really worked super well.

How effective was the workflow between your team and theirs?

The workflow was cool. Their environment was friendly and they really kept the coordinaion smooth and easy on daily basis.

What did you find most impressive or unique about this company?

Their user-centered design approach helped them achieve the objectives faster.

Are there any areas for improvement or something they could have done differently?

They can improve on their internal team building to speed the projects.

Please describe your company and your position there.

I worked at Quickride Carpooling, where My Designation was Marketing Executive.

For what projects/services did your company hire FEELPIXEL?

We hired Feelpixel agency for designing some of the key features of our app. They also did a research before designing solutions for our app.

How did you select this vendor?

We selected this vendor on the basis of their previous works in industry. Some of my friends in other companies recommended us to go with Feelpixel for this project. They portfolio was quite impressive and this decision really turned out profitable.

Describe the project in detail and walk through the stages of the project.

The feelpixel team did a good research about all the user pain points, user needs, they also analysed our competitors and provided us the solutions to make better from current app. They conducted good live review with the users and took feedback from them, and they also came up with feasible solution which really helped us to grow smoothly in customer satisfaction.

How many resources from the vendor's team worked with you, and what were their positions?

Team Feelpixel assigned us around 5-6 employees, in which there were UI and UX Designers and one project managers,

Can you share any outcomes from the project that demonstrate progress or success?

We're really glad with their outcomes. The most important things is there designer were backed with good user research. The project was successfully completed and the results were as expected. I appreciate there work which helped us to create better platform for our potential users.

How effective was the workflow between your team and theirs?

The workflow was quite smooth. The platforms they used to co-ordinate was pretty easy for us as well.

What did you find most impressive or unique about this company?

The most impressive thing about Feelpixel is that, they were design something which don't have any user research. They always kept users in mind before working on anything.

Are there any areas for improvement or something they could have done differently?

I really didn't faced any issue with this team.