Custom Software Solutions. Real Results.

Exadel is an award-winning software development firm with an exceptional 95% client satisfaction rating specializing in creating custom mobile, web, desktop, and enterprise applications.

Over the past 20 years Exadel has completed hundreds of large-scale, complex projects such as legacy system migrations and complete application rebuilds across the healthcare, financial, retail, and entertainment industries. In addition, they design and build consumer and B2B mobile applications requiring integration with Bluetooth (BLE), barcode scanners, HealthKit, and iBeacon communication. The consulting firm does “the hard stuff” and they do it well. They are early adopters of technologies that have became mainstream, such as Internet of Things (IoT) and wearables.

Projects include cutting-edge features, complex integrations, and smart UX designs – delivered on time and on budget. The Walnut Creek, California firm prides itself in its transparency – which is visible in the culture, communication style, and thorough detailed pricing estimations.

The company’s clients include industry giants Microsoft and Google, as well as Fortune 500 corporations and innovative start-ups.

As a trusted partner, Exadel’s thousand employees across the globe assist clients with the whole ecosystem of their project: including code audit assessments, post-project support services, and digital marketing/advertising campaigns.

 
$25,000
 
$50 - $99 / hr
 
250 - 999
 Founded
1998
Show all +
Walnut Creek, CA
headquaters
  • Exadel
    1340 Treat Blvd., Suite 375
    Walnut Creek, CA 94597
    United States
    1866-297-3860
other locations
  • Exadel
    1995 N. 57th Court, Suite 200
    Boulder, CO 80301
    United States
    1866-297-3860
  • Exadel
    3 Kuprevicha St.
    Minsk 220141
    Belarus
  • Exadel
    90C Žalgirio
    Vilnius 09303
    Lithuania
  • Exadel
    19 ul. Teofila Firlika
    Szczecin 71-637
    Poland

Focus

Service lines

  • Mobile app development
  • Custom Software Development
  • Web development

Client focus

  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
  • Small business (<$10M)

Industry focus

  • Transportation
  • Financial services
  • Manufacturing

Mobile platforms

Mobile focus

Frameworks and CMS

Programming & scripting

Application platform

BI & big data focus

BI & big data solutions

Portfolio

Key clients: 

Google, Microsoft, Sears, UBS, GHX, VeriFone Fanatics, Hunter Douglas, Trek Bicycle Corp., Humana, Global Tranz

Custom E-Commerce Solution | Outdoor Pro Link

The Exadel Software Development Team created a custom e-commerce system for Outdoor Pro Link that gave them the flexibility and security required for their ecommerce business. The system included numerous security features, EDI inventory updates, order aggregation and processing, and transaction and inventory reporting. To support the user criteria specific to each manufacturer, dynamically generated navigation and security layer were developed. This ensured that only their desired users had access to the discounts they're providing. This custom solution allows OPL to efficiently meet the changing needs of manufacturers, various types of users, and order security without relying on disparate systems.

Custom .NET E-Commerce System | Fanatics

Pulling from experience in e-commerce development and creating complex systems, the Exadel Software Development Team was able to build Fanatics a code base with a consistent structure that could flex to meet their rapid growth needs. A unified platform and code was required to handle their growth more efficiently than their previous server-based solutions. A unified code improved the consistency of their websites and the user experience, as well as made new sites easier and quicker to create – saving on valuable internal resources. 

The new Fanatics platform included a robust database to support their large customer network, multilayer navigation to improve usability, faster access to merchandise, and integration with multiple payment processors. All of these improvements decreased the time it took to move a customer from browsing to purchase without sacrificing user experience, and resulted in streamlined expansion of Fanatics to affiliate sites.

Custom App Development | KelCar

Exadel developed mobile apps and a web application to increase the efficiency of the car buying process. Now car salespeople can use their mobile device to scan the customer's information and vehicle information. The information is then immediately available to the sales manager and the finance manager. This solves the accuracy issue because the information is scanned, eliminating the human error component.

Exadel also integrated this program with ADP, the program used by car dealerships to manage inventory and financing, and Route 1, the credit application program, so the dealership knows immediately how taxes and other financing will break down for the client.

Custom App Development | National Consumer Panel (NCP)

NCP came to Exadel because of our ability to assist with creating prototypes and proof of concepts. The Exadel Mobile Team worked with NCP to brainstorm the best ideas that fit with their company goals. Exadel developed a mobile app that not only allows participants to easily and conveniently scan items while they shop, NCP can push messages to users through a manual selection process. Another important feature of the app is its offline functionality which allows users to continue to utilize the app in bad or low data connection areas. This has made collecting data easier for the participants and NCP. Additionally, because it replaces scanners, it has cut down on NCP's hardware costs.

Custom Kiosk Development | B-Cycle

Exadel worked with the B-cycle team to architect a system to support their vision of most advanced, integrated, and user-friendly bike share system in the world.

The kiosk software, mobile apps, and websites communicate with Authorize .NET to process credit card payments. Exadel recently integrated payment processor Transbank to accommodate B-cycle's first international kiosk.

Each city has its own B-cycle website so that the site can reflect that city's individuality. Using Sitefinity as their web platform allows each city's B-cycle administrator to customize their city's page with news and photographs to reflect their location without having to write any code.

B-cycle created a program that allows for long-term users to have a RFID card the size of a driver's license or credit card. This card is equipped with a RFID tag which contains the member's information, allowing the user to wave their card near the bike dock to easily release and rent a bike.

Custom Enrollment System | Boulder Valley School District (BVSD)

Due to its size, BVSD had very specific requirements for its custom software. The purpose of the new system was to reduce the workload on the registrar to increase processing efficiency. They also sought to achieve a paperless, eco-friendly system that could be easily updated. The system had to be generic enough to account for all possible enrollment conditions such as students without a residence, emancipated students, students with special education needs, and multilingual families.

The Exadel Software Development Team created a custom enrollment software system, giving BVSD the ability to grant approval, disapproval, or modify student enrollment forms online. A guided workflow within the system reduces redundant data and enables each step to pre-populate the following step, streamlining the process for families with multiple children.

Custom Fulfillment System | Spyder

Exadel created a custom built system that handles document distribution, shipment tracking, and digital asset management, while also integrating with existing third party tools, such as Dealer Extranet. Spyder uses this tool to manage receipts and distribute of order forms. The new system and integration enables Spyder to easily transfer and import confirmed orders into the ERP system.

Along with database integration, Exadel developed a custom Windows application that auto-generates all dealer order forms. Taking the process from a few days to a few seconds. This allows for Spyder to fill and ship orders more efficiently. Since the implementation of this system, the order fulfillment process has been streamlined and Spyder has the internal processes to support its growth.

.NET System, C#, SQL Server | SILO for Cabot Compliance

Exadel created SILO Compliance, a breakthrough .NET system that gives firms a tool to streamline client due diligence and Anti-Money Laundering (AML) Compliance management. Firms can enter information about a client and SILO will track the client's current and past financial activity to ensure compliance with all financial regulations. The system includes multiple user levels, real-time data visualization, a grading system and modifier functionality, customizable risk alerts, and extensive reporting.

Database Integration | Take Stock in Children

Take Stock in Children chose Exadel because of our experience with large data migrations. Utilizing this expertise, the Exadel Software Development Team created new database architecture to support and manage tens of thousands of student records.

The new system houses common functionality including security, user roles and permissions, audit trails, change history tracking, and enhanced data management. Exadel also successfully migrated TSIC's existing database, giving TSIC one, all-inclusive, efficient system to manage all historical and future records.

As TSIC continues to grow Exadel supports their software programs with ongoing development and refinements including a user portal and on-demand software support.

Custom Web Application & App | BoltUps

BoltUps chose to work with Exadel because of our ability to understand their business goals and our expertise in integrating enterprise level applications. This project posed some unexpected challenges when a competitor took a similar idea to market. After this entrance, the BoltUps and Exadel teams reevaluated the project and determined a strategy to prioritize the web application and fast-track development. The new strategy allowed BoltUps to take their social media platform to market six months ahead of the original schedule. Additionally, the Exadel Mobile Development Team was able to build an iOS app, along with web application mid-way through the project.

Embedded Communications | Microsoft (Doubango)

Microsoft approached Exadel needing a way to showcase the value of a telecommunications network with embedded communications functionality. Microsoft wanted to be able to apply this to a customer service scenario. Doubango for Modern Apps is an implementation of Doubango that relies on the Windows Runtime (WinRT) rather than on Windows Sockets (winsock) for communications. With this software, a user is running a Dynamics CRM application looking at the customers whose accounts are delinquent. The user interface (UI) allows a user to click to call the customer and the call is placed from the UI to a mobile phone.

This goal of this project was to complete the port the Doubango project developed for Windows Phone apps to work on WinRT. This open source software development kit (SDK) enables developers to create a Windows application that communicates via SIP (Session Initiation Protocol) to any other SIP client. SIP provides a means of communication via Audio, Video, or Text...

Logistics App Development | GlobalTranz

Exadel co-developed the Command Center tool, a web based, multi-mode freight management platform. This is an end-to-end solution, created to reduce transaction times through more efficient information sharing. Command Center also improves market intelligence through improved analysis tools. In addition, Exadel  developed MobileNet, a mobile app that provides real time key performance indicators. This private, web-based app works on Android, iPhone, and iPad, and provides data easily across the supply chain to agents, carriers, and customers.

Exadel continues to work with GolbalTranz through Agent Support. This system connects Sales Agents and Exadel Support Engineers for assistance overcoming barriers and ensuring that the Sales Agents receive the necessary technical development support. In addition to Agent Support, Exadel continues to develop software such as an integration system for document exchange with GlobalTranz partners, and a new system that will allow...

Reviews

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Developed Industrial Safety App for Computer Software Firm

"Their brainstorming program during our initial sit-down discussion was unique, in my experience."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
1,000,000 - 9,999,999
Project summary: 

The client is a computer software firm specializing in the development of industrial safety and compliance solutions. Limited resource availability and an aggressive project timeline required that the client find a partner to support the development of their custom iOS and Android applications. Exadel was considered carefully and then contracted to supply a dedicated team consisting of a project manager, business analyst, systems architect, multiple iOS/Android developers, and quality assurance specialists.

The Reviewer
 
11-50 Employees
 
Greater Denver Area
Vice President at Sospes
 
Verified
Feedback summary: 

The client remains extremely satisfied with Exadel and their overall performance. According to the client, they have received overwhelmingly positive feedback from test users of their iOS and Android apps. Exadel was praised for their ingenuity and meticulous approach to agile development. The client maintains an ongoing relationship with Exadel and recommends them highly.

BACKGROUND

Please describe your organization.

We have created a mobile app aimed at professionals in charge of manual data collection and entry within fields like oil and gas and manufacturing. Typically, whenever there's an incident that needs to be logged, employees would need to stop what they're doing, take notes on a pen and paper and bring their notes to a supervisor. Our software allows workers to have safety at the palm of their hands. Using an iOS or Android device, they can report close calls and other incidents that can later be reviewed by a safety professional through a web portal. We also provide APIs [application programming interfaces] that connect to workers' compensation software systems.

What is your position?

I am the vice president of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Exadel?

We needed development resources for our app.

SOLUTION

Please describe the scope of their involvement.

They developed our software solution for both iOS and Android, working in parallel. They also helped scope our project. Exadel was in charge of UI/UX [user interface/user experience] design as well as quality assurance. We had a team of six developers, plus a project manager working for us.

How did you come to work with Exadel?

Our president met their founder, Lisa Calkins at a Colorado event. Exadel was being honored with an award. I had also known Lisa for several years through another company for which I worked.

They were one of three companies that we approached. After sitting down with all three of them and going through a list of services, we decided to work with Exadel. It was not a hard decision.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost has been around $1 million.

What is the status of this engagement?

Negotiations and project scoping began in the spring of 2015. Development of the apps took nine months to complete. Both apps are set to be live on March 17, 2016. We've had active users since the beginning of January.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

One of the things that safety professionals enjoy is the ability to verify that a screen has been completed before going to the next set of questions. The reporting process is simple and has been used by safety professionals without the need for any explanations. It's an intuitive bit of software.

One response we've received from a professional in Seattle was in regard to the first question within the report being "Was there a fatality?" This was due to a decision made by our company, and we've since taken that question out. Other than this, I haven't heard other negative reviews.

We receive occasional bug reports concerning files failing to transfer or improper sequencing of the pictures taken with the app. These are simple fixes. We've never had major functionality problems.

How did Exadel perform from a project management standpoint?

I have no complaints regarding their delivery time. Our budget with Exadel changed from a fixed price to an hourly model. We will be undergoing a couple of small sprints within the next six months, which have been included in the budget.

We had sit-down sessions in which we outlined our entire project and created a visual board of tasks. Before we started talking about features, we discussed the functionality we plan to include in the app and how it was going to grow.

What distinguishes Exadel from other providers?

Their brainstorming program during our initial sit-down discussion was unique, in my experience. I also found that we had access to their other teams for marketing and PR. Lisa Calkins, their CEO, is very involved in our work as well. I found them to be very supportive during our launch.

Is there anything Exadel could have improved or done differently?

Their customer service is great. One thing we've discussed in the past with their team was implementing a solution to help us preview the final outcome of their work. There were moments in which we requested changes in direction for the app. Having some comps early on in order to see our direction would have been helpful.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Microsoft Stack Development for Education Nonprofit

"Exadel's general attitude is not that of a company building things, but rather a company building partnerships."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The client is a nonprofit organization dedicated to supporting the advancement of education statewide. Limited technical capabilities coupled with an aging digital infrastructure required that the client find a partner capable of supporting the redevelopment of their online platform. Exadel was considered carefully and then contracted to design, develop, and implement the client's custom platform using the Microsoft Stack.

The Reviewer
 
51-200 Employees
 
Jacksonville, Florida Area
Director of Program Growth and Innovation
 
Verified
Feedback summary: 

The client considers the partnership established with Exadel a major advantage. According to the client, Exadel proved instrumental to the successful development and ongoing optimization of their custom platform. It was noted that Exadel brings an exceptional degree of accountability and flexibility to their client projects. Exadel continues to support the client and comes highly recommended.

BACKGROUND

Please describe your organization.

We are a statewide nonprofit organization based in Florida. We focus on the education of students between the sixth and ninth grade. Our program includes volunteering, college success coaching, and scholarships. We work with low-income students and first-generation college goers, whom we follow and work with throughout their high school periods.

What is your position?

I am the director of program growth and innovation.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Exadel?

We were the recipients of a very large innovation grant from the United States Department of Education. One of the applications for it was supposed to be enlarging our infrastructure in order to support more students. We collect a significant amount of data from our participants, including student grades, testing scores, mentor mash-meetings, and so on. Our old system was based on FileMaker and had been patched throughout the years. If we were going to enter the 21st century, we needed a platform that would allow us to make sure that our data was accurate and controllable. We also wanted an easy-to-use web-based platform in order for it to be accessible statewide.

SOLUTION

Please describe the scope of their involvement.

Exadel helped us create the entire platform, from the color scheme and its general design and back-end elements. They also migrated our data from the old system and took care of the integral pieces involved in the process.

Because we're a nonprofit and did not have IT [information technology] expertise in-house, we hired a consultant to help us translate our requirements into a project for Exadel. We worked on an overarching platform, followed by the detailed requirements for each section. It was an extensive project.

Our platform is very large, accommodating 150 users across the state. It was a challenge to devise and create a system that integrated numerous participants doing business in different ways. We worked with both internal and external IT teams in order to review the work. It was incredibly detailed, and we've had to monitor it constantly.

How did you come to work with Exadel?

Because we are government-funded, we went through a procurement process and put together a request for proposal. Around 12 companies responded. We elaborated a scoring system with marks for experience, ability to communicate, availability, pricing, and other similar elements. We narrowed our possibilities to three companies. We interviewed each one and were very impressed with Exadel's presentation, team, and ability to communicate. The fact that they have an onsite team in the United States was an important factor to us. We had access to their actual developers within our time zone, not just their management team. Their cost was somewhere in the middle, compared to our other proposals.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost of the project was around $350,000 to $400,000.

What is the status of this engagement?

The platform is currently stable and most of the development for it has been completed. We've kept Exadel on a retainer since completing our project. Initially, we worked on a fixed-price agreement. Right now, we've allotted a certain number of hours per month from them. They're very easy to work with so, if we need more hours in order to get something done, they will accommodate us.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The platform itself is being used successfully across all of our programs. We've developed a balanced scorecard which helps us monitor the fidelity of the programs' outcomes.

We generate a huge report each quarter due to the current legislature, through which we pull data from all of our programs. The amount of data integrity we've received from this was phenomenal. We can look at the platform and determine the situation of our program. The accuracy and ease of our reporting are 100 percent better than our previous solution.

It has helped us tremendously in streamlining our data collection systems for all of our statewide programs. It also acts as a management tool for our local programs, featuring student onboarding, information storing and ways in which to attract donors. The platform offers the ability to build custom reports, which makes it possible for our local programs to create their own solutions. It was a paradigm shift for the way in which we do business.

How did Exadel perform from a project management standpoint?

We've never received any defective work from them. The platform was intricate and incredibly detailed. We worked and learned together during the process. There have been delays, but they have typically been well-founded. It wasn't a question of Exadel not committing enough of their team members to our project. We've had many problems with the data migration process. The amount of work it would require was not anticipated, and I can certainly understand that. It was a horrible system.

There were many details to work through, and delays are a usual occurrence within the IT world. Everything that happened during our collaboration was well-justified. There was never a moment in which we felt that Exadel were stalling the work. We are a nonprofit, not a sophisticated corporation, which also added to the difficulty.

As our development progressed, we've had to readjust our scope and extend our budget in order to make certain changes. Exadel were easy to work with in that regard. We had a genuine partnership and never felt that their team was ever unreasonable.

We worked within a formal structure and relayed our feedback and requests through the consultant with whom we worked.

What distinguishes Exadel  from other providers?

Their overall company mission matched ours. As a nonprofit, we aim to serve people. Exadel's general attitude is not that of a company building things, but rather a company building partnerships with their clients. This was demonstrated constantly throughout our relationship. They liked working on our platform because its goal was helping students, ultimately providing a social good.

5.0
Overall Score They were always professional and had a good way of approaching our work.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended them many times.

.NET Developed Marketplace for Online Retail Startup

"They're also extremely reliable as a partner. It's not rare to have them make recommendations about how we could improve our ideas and execution."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The client is an e-commerce startup developing a dynamic online marketplace for retailers of consumer products. Limited technical capabilities required that the client find a partner to support the functional development of their online marketplace. Exadel was carefully considered and then contracted to supply a dedicated team consisting of a project manager, systems architect, several Microsoft stack developers, and quality assurance specialists.

The Reviewer
 
1-10 Employees
 
Boulder, Colorado
Founder & CEO, Online Retailer
 
Verified
Feedback summary: 

The client remains very satisfied with Exadel and their overall performance. According to the client, Exadel has proven instrumental to the ongoing refinement of their custom solution. It was noted that Exadel brings exceptional technical expertise and project management to the table. The client maintains an ongoing relationship with Exadel and recommends them highly.

BACKGROUND

Please describe your organization.

We're an e-commerce marketplace that connects buyers and sellers, based on real-time supply and demand. We operate within the fragmented retail landscape in order to connect millions of individual consumers more efficiently than anyone else has been able to. Our service kind of functions as a stock market.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Exadel?

We needed an experienced team to develop our product for us and prepare it for launch. 

SOLUTION

Please describe the scope of their involvement.

Exadel provided web development services for us, building the alpha and beta versions of our platform from the ground up using cloud architecture.

They're a Gold Certified Microsoft .NET developer, which was the most appropriate environment for our specific, database-focused architecture. Their expertise in this field was the main reason for using their services.

At peak capacity, Exadel provided seven developers for our project. We interacted directly with them. They have an ability to scale their team based on our demand, which was very helpful. We've discussed using their marketing services within a couple of meetings, but ultimately decided to do this in-house.

How did you come to work with Exadel?

One of our co-founders has known their Chief Executive Officer for years. We did shop around for other companies, but our personal relationship, along with their reputation, lead us to choosing Exadel.

Could you provide a sense of the size of this initiative in financial terms?

The total cost for the project has been $350,000.

What is the status of this engagement?

We've been working with them for two years.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We're currently in the beta stage and haven't gathered significant user data.

Part of our approach is to eliminate shopping carts and checkouts. Our algorithms gather shipping location and other data proactively. Instead of anecdotal feed-back of what our users appreciate about the platform, we focus on what they don't have to do anymore. Exadel has achieved this functionality for us.

If our algorithms weren't as efficient as they are, it would have been impossible to populate the platform with unique pricing for every user, in real time. Users can buy items with one click or submit product offers, without dealing with shipping information at the end. This has been a well-received change.

How did Exadel perform from a project management standpoint?

They've been great in sticking to the budget. There have been a couple of instances in which our project manager wasn't as technically-versed as I would have wanted him to be, but this didn't have a big impact overall.

We use Asana for project management but, since they're a local company, we meet regularly, so we haven't had to use tracking tools extensively.

What distinguishes Exadel from other providers?

They do a good job of connecting the companies they work with to each other. We've participated in a few fund-raising events in which we've met with their other clients. I didn't expect this, but it was interesting to meet the other people they work with.

They're also extremely reliable as a partner. It's not rare to have them make recommendations around how we could improve our idea and execution. 

Is there anything Exadel could have improved or done differently?

An improvement in tech literacy from their project manager would be helpful. Ultimately, it didn't impact the scope of our project. It's just a personal preference.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Development Broadcast Media Company

"They're responsiveness and attentiveness is quite exceptional." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

The client is a broadcast media company offering gambling opportunities on televised horse races. Due to limited internal bandwidth at the time, the client sought a qualified technology partner to support their internal development team during a period of unmanageable client workload. Exadel​ was selected as the solution partner based on a previously existing relationship. Once commissioned, Exadel began to collaborate closely with the client on their various development projects. 

The Reviewer
 
51-200 Employees
 
Greater Denver Area
Chief Technology Officer, Media Broadcast Company
 
Verified
Feedback summary: 

The client conveyed great satisfaction for the work delivered by Exadel. According to the client, Exadel is an invaluable development resource that offers a great balance between value and reliability. Exadel received considerable praise for their meticulous approach to development and their flexibility with client requests. Exadel continues to support the client's needs and comes highly recommended. 

BACKGROUND

Could you describe your organization?

We're a broadcasting company. We have a wagering website that works in tandem with our horse racing network. 

What is your position?

I'm the chief technology officer.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge that you were trying to address when you first approached Exadel?

We've been working with Exadel for several years again. Their role has expanded tremendously since the beginning of our relationship. At first, we used them just as an outsourced development team. We had a lot of very demanding and complex projects in our pipeline, and our own developers were overwhelmed, so we decided to find a partner to support their efforts. 

SOLUTION

How did you come to choose Exadel as your partner?

We did our due diligence and shortlisted a number of offshore and onshore companies. We sent out our RFP [request for proposal] and evaluated the proposals that we received. Exadel submitted a very convincing proposal, so we invited them to demo their capabilities and discuss their development approach. We felt confident in what we saw so we went forward with them. 

Could you describe the actual scope of work assigned to them?

At this point, they've been involved with everything. They've collaborated with us on visual design, UI/UX [user interface/user experience], custom functional development using mostly the Microsoft stack, some mobile development on iOS and Android, systems integration, database configuration, site optimization, bug fixes, discovery and requirements gathering, and support. 

What is the status of this relationship?

It's still ongoing.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance and the success of the projects?

I don't have any exact figures to share with you. I can tell you that all of the coding delivered by them went through our own quality assurance process, and we rarely found bugs or defects. They have some great talent on their team, and so long as they're a dedicated resource, you can expect the highest quality coding. From a project management perspective, they've also been great. They're responsiveness and attentiveness is quite exceptional. We receive constant updates from our project manager regarding the status of our work, and what we can expect in terms of timelines. They're also very flexible with us. They're willing to work extra hours to ensure what they deliver is up to par. 

When working with Exadel, is there anything that you would consider unique about their strategic approach or development methodology that distinguish them from other vendors?

Again, it was just their level of attentiveness and their responsiveness. We never had trouble connecting with our dedicated resources. They don't fall off the radar on you. 

In retrospect, are there areas in which you think they could improve as a service provider?

Based on my experience, no. We've been very satisfied with their work and with the working relationship.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Development Boutique Information Technology Solutions Firm

"We’ve had great success with Exadel coming in and helping us clean up defects that our own team has created. Our relationship has always been mutually beneficial."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The client is computer software firm specializing in delivering solutions to the transportation industry. Due to limited internal bandwidth, the client sought a qualified technology partner to support their internal development team during periods of increased project demand and complexity. Exadel was selected as the solution partner based on a previously existing relationship. Once commissioned, Exadel began to collaborate closely with the client on their various development priorities. 

The Reviewer
 
11-50 Employees
 
Greater Denver Area
Chief Technology Officer at 10-4 Systems
 
Verified
Feedback summary: 

The client conveyed great satisfaction with the work delivered by Exadel. According to the client, Exadel remains instrumental to the ongoing success of their more demanding development objectives. The client indicated that Exadel has a fantastic record of delivering the highest quality code. Exadel received further praise for their flexibility and responsiveness. The client maintains an ongoing relationship with Exadel and recommends them to others without hesitation. 

BACKGROUND

Please describe your company.

We are a technology provider working as an online marketplace for matching capacity and loads for the trucking industry.

What is your position?

I’m the CTO.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge you were trying to address when you first approached ExadelExadel ?

At the time when we first hired Exadel, we were drowning in an unmanageable amount of client workload. Our own development resources were spread very thin, and we felt like the quality of our products would begin to suffer due to it. We went ahead and decided to find a technology partner able to support our own teams. It was a large undertaking because we like to keep tight control of our products, so we needed to make sure whomever we chose had the appropriate skills.

SOLUTION

Could you describe the scope of their involvement in greater detail?

They have served us in a couple of areas and, in that time, their role has changed. Exadel continues to provide us recruiting services as well as high quality development talent. Occasionally, we will need a burst in capacity for a couple of months, so we use them as onsite contractors to add additional development capabilities until we can get caught up with our own hiring. We have also utilized them for custom development in our initial phases when we were just getting started, to help actually do some of the development in their process. We’re fairly established now, so we mostly use them on the former two aspects.

How did you come to choose Exadel as your partner?

Our company actually grew from a partnership between Exadel and a former client of theirs. So, we’ve had a long-term relationship that’s been very beneficial.

Could you provide a general cost estimate for the amount you’ve invested in their services?

It was around $200,000 in the past year.

How long have you been working with Exadel?

We’ve been working together for about three years, and the relationship is ongoing.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance?

The best feedback I can give is that anything Exadel has contributed to our project, by and large, hasn’t required any reworking on our part. It’s just out there working, and we can focus on other pieces of our product. In fact, we’ve had great success with Exadel coming in and helping us clean up defects that our own team has created. We’ve had small issues come up on the project management side, and they were very responsive to our requests. Our relationship has always been mutually beneficial.

When working with Exadel, is there anything that you would consider unique about their strategic approach or development methodology that distinguish them from other vendors?

They are willing to adapt to our process instead of forcing us to conform to theirs. They’re very flexible in that way. They’re also extremely meticulous when it comes to development. They’ve always delivered tested and viable code that worked great.

What advice, if any, would you give a future client of theirs?

Have realistic expectations. If you don’t go into a consulting relationship with reasonable goals, then it’s not going to be very successful. Clients should have the expectation that the work will get done best with a collaborative, iterative approach.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Development and API Integration Driving Education School

"Regardless of who I talk to, I’m going to get the same quality of service and same response time."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

The client is a commercial driving education school located in Houston, Texas. Due to limited internal capabilities, the client sought a qualified technology partner to help customize and modernize their internal enterprise platform. Exadel was one of a handful of potential vendors to bid on the client's project, and they were chosen as the solution partner based on their previous work experience. Once commissioned, Exadel began to collaborate closely with the client on their platform enhancements. 

The Reviewer
 
11-50 Employees
 
Houston, Texas
Digital Experience Director, Driver's Education School
 
Verified
Feedback summary: 

The client expressed great enthusiasm and appreciation for the work completed by Exadel. According to the client, Exadel remains instrumental to their ongoing platform improvements and customizations. The client indicates that they have received overwhelmingly positive feedback from their end-users regarding newly improved features and their more intuitive user interface. The client maintains an ongoing relationship with Exadel and recommends them to others without hesitation. 

BACKGROUND

Please describe your company.

We are a driver training company based in Houston, Texas. We offer driver training services to teens, adults, corporate clients, and seniors, whether it’s to get their license or to do additional driver training and practice.

What is your position?

I’m the digital experience director.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge you were trying to address when you first approached Exadel?

We needed to transfer the existing programmers to a more professional programming and project management company, to handle our operating system. We have a customized operating system and, as we began franchising our company, we needed to make several changes in order to build our operating system to scale. That’s what we were looking for when we made the transition to Exadel.

SOLUTION

Could you describe the actual scope of work assigned to them?

The major initiative they worked on was to create a franchisee dashboard or user interface specifically for our franchisees, with the rules and permissions that only our franchisees would have to separate them from the rest of the operating system. This was needed both for legal reasons and for our own operating reasons. That was a major initiative they did. Another major initiative they worked on us with us was to create the rules, procedures, and logic in our system to offer a new service that was controlled by the state. There are a lot of requirements that had to be made, and only signing up students that met certain requirements to certain instructors that met those requirements, and how to create those reports without doing them by hand. A lot of custom work based on state requirements mainly.

In addition to those major projects, we also use them quite a bit throughout our regular work cycle and projects, for maintenance items and small updates. My responsibility is to map out the business logic, draw mockups and wireframes, and then hand it over to them. They provide feedback on whether there’s an easier way to do something, leveraging the existing code. Once we agree on a best route, they do all of the programming and a lot of the testing. Then, it comes to my team to complete our testing.

Our operating system was built in CSS, so they program in that. We do a lot of APIs [application programming interfaces] with third-party services, and they do a lot of integrations with our shipping modules, LMS [learning management system] online course providers, and with our franchise management system.

How did you come to choose Exadel as your partner?

About a year ago, we had started looking at several different programming providers as a team. We made up a list of things that were really important for us to have, and a big part was project management. Also, we needed warranties and a failsafe in case they disrupted something in our system, as well as a willingness to learn our business. Our IT [information technology] director was recommended to them by a contact from at business school. We sent several companies a map and detailed requirements for our first major project, and had the companies come back with their proposals. We met with them personally and based on all of the results we felt most comfortable with Exadel.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

In the $150,000 to $200,000 to date. We’ll probably spend another $75,000 to $100,000 through this year.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance?

Our customers liked the ability to handle everything online. One of the main reasons we chose them is because they were a team. We had previous issues before with programmers, so we wanted to be sure we would have more than one person that we could lean on in an emergency. We wanted to know that there was more than one person who understood us and our system, and Exadel has definitely followed through with that. We have a team of programmers, and I know that, regardless of who I talk to, I’m going to get the same quality of service and same response time. We did an amazing tech audit with them and were able to determine what we could provide, and what they could factor into their new releases to take that into account, such as increased regression testing and changing how we do our releases in smaller segments. They’ve been really flexible to our needs, which we’ve really appreciated. If they ever miss a deadline, it’s because our team didn’t get them something on time. It’s never on their end.

When working with Exadel, is there anything that you would consider unique about their strategic approach or development methodology that distinguish them from other vendors?

I think the way that they set up their account relationships is really unique. The IT director and I have specific project managers that we go to depending on the project, and they’re the ones who are the programmers or the person the programmers are reporting directly to. We also have an account manager who I know from a business perspective, I can reach at any time regarding any concerns I might have, any issues with billing or the status of a project. She’s really the person who helps speak our company needs to her company and makes sure that the company keeps us and our requirements in mind. We have really come to appreciate and value that. With other companies, the most they do is send out a few reminder emails and that’s it.

In retrospect, are there areas in which you think they could improve as a service provider?

No. They’re doing a great job. We really appreciate the way they have their warranty period set up and how they manage that. Overall, we’re very happy with them.

What advice, if any, would you give to a future client of theirs?

From a time and cost perspective, get the detailed requirements on your end smoothed out when you submit it for a proposal. Exadel comes back with their own version of the requirements, and there’s time factored into make those changes, but the projects that have gone better are the ones where I get really detailed in the initial requirements and wireframes.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Platform Development Information Technology Startup

"They understood what we were looking for, the market we were going after, the type of platforms we were looking for and why we were doing this. They very much seemed to be in touch with our vision."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

The client is a startup company developing a custom social platform. Due to limited internal capabilities and bandwidth, the client sought a qualified technology partner to design, develop, and deploy their custom platform. Exadel is one of a handful of vendors to bid for the client's project, and they were chosen as the solution partner based on their demonstrated expertise and previous client experience. Once commissioned, Exadel began to collaborate closely with the client on the development of their custom social platform.

The Reviewer
 
1-10 Employees
 
Greater Los Angeles Area
CEO & Founder
 
Verified
Feedback summary: 

The client remains very satisfied with the work delivered by Exadel. While their custom platform remains in beta testing, the client already indicated that their functional prototype is well beyond what they had expected. Exadel received consider praise for their creative insights and flexibility with rapidly changing requirements. The client maintains an ongoing relationship with Exadel and recommends them to others without reservation.

BACKGROUND

Please describe your organization.

We are a social media website catering to performance and aftermarket lifestyle enthusiasts.

What is your position?

I am the chief executive officer.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge that you were trying to address when you first approached Exadel?

We were looking for a third-party solution provider that could assist in the development and deployment of our initial social media platform. 

SOLUTION

Could you describe the actual scope of work assigned to them?

They were responsible for the back-end development and technology decisions of our primary social media platform. Their responsibility was to recommend, develop, and support that aspect of the project. We collaborated with them and offered strategic guidance, but they handled the technical elements.

How did you come to choose Exadel as your partner?

We put together a business requirements document specifically for the features we were looking for and what we wanted to accomplish with the site. We sent an RFP [request for proposal] to six companies. Exadel came in late as the seventh one, but we extended the RFP schedule because we liked what we saw and heard from them. We had also found them through online research, and we have an executive board member that had heard of them and mentioned that we should give them a look.  

Can you give a sense of the size of the initiative in dollar terms or a personnel work-hour figure?

We’ve spent about $250,000 for the initial platform launch.

When was the work completed?

The work is ongoing, and they’re currently working on the second phase. 

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance?

We have limited user feedback yet healthy exposure, and it has all been very positive. We’ve received some limited feedback on certain functionality or flow issues that we would relay back to Exadel and their development team. They’ve been able to make those changes 90 percent of the time quite quickly.

Do you remain satisfied with their performance?

I come from a project management portfolio program background, so I’m pretty rigid on the process of intake, discovery, design, build, and deploy. They were given milestones with given costs, and they were evaluated against that. The good news is they delivered to those expectations on time and on budget.

When working with Exadel, is there anything that you would consider unique about their strategic approach or the way in which they approach their client relationships that distinguish them from other vendors?

What really attracted us to them was their understanding of our project when we first discussed it with them. They understood what we were looking for, the market we were going after, the type of platforms we were looking for and why we were doing this. They very much seemed to be in touch with our vision, not only from a business perspective, but also from a real-time, real-life perspective on social media trends. That definitely set them apart.

Since then, they’ve continued to demonstrate that thorough understanding of the project not only from a technological perspective but also from a business perspective. They also developed a full-blown marketing plan for us. 

What advice, if any, would you give to future clients of theirs?

My advice, when they’re approaching any service provider, is to be thorough when it comes to your functional and business requirements. Don’t expect the provider to fill in the blanks.

In retrospect, are there areas in which you think they could improve as a service provider?

The only thing I can think of in our experience with them, and this isn’t unusual with developers but, sometimes, when challenges arise, they have a tendency to dwell on the details of those challenges as opposed to taking the information and coming back with a solution. Some of our team members were exposed to that kind of detailed dialogue, which is not solution-centric. It’s better for the developers to hold back on solving the problem in the meetings and just gather information and come back with a solution.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never missed a deadline.
  • 4.0 Cost
    Value / within estimates
    They weren’t the cheapest of the providers we looked at.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer