Custom Software Solutions. Real Results.

Exadel brings deep expertise in digital transformation, developing enterprise software and tech solutions for Fortune 500 companies. With US and EEU delivery centers, Exadel has the dedicated resources to produce successful business results.

 

Exadel specializes in complimenting tech teams with highly skilled resources. From initial system architecture, DevOp's, UX/UI, to large-scale development teams that include web, mobile, big data, QA, and application support.

 

The Exadel Difference

  • 15 Global operation locations:
    • Bay Area headquarters
    • Boulder, CO. delivery & development team
    • 13 EU & Eastern European delivery & development teams
  • Hand picked resources from our strong University involvement, internship programs, and employee retention models. 

 

Services

  • Extended teams
  • Enterprise software, web, & mobile app development
  • IoT
  • Big data & analytics
  • QA automation & testing
  • DevOps
  • Application support
  • UX/UI
  • Product development
 
$100,000+
 
$50 - $99 / hr
 
250 - 999
 Founded
1998
Show all +
Walnut Creek, CA
headquarters
  • Exadel
    1340 Treat Blvd., Suite 375
    Walnut Creek, CA 94597
    United States
    1866-297-3860
other locations
  • Exadel
    1995 N. 57th Court, Suite 200
    Boulder, CO 80301
    United States
    1866-297-3860
  • Exadel
    3 Kuprevicha St.
    Minsk 220141
    Belarus
  • Exadel
    19 ul. Teofila Firlika
    Szczecin 71-637
    Poland
  • Exadel
    27b Nauky Ave.
    Kharkiv 61072
    Ukraine
  • Exadel
    90C Žalgirio
    Vilnius 09303
    Lithuania

Focus

Service lines
  • Web development
  • Custom Software Development
  • Mobile app development
Client focus
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
  • Small business (<$10M)
Industry focus
  • Financial services
  • Health care & life sciences
  • Media
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Application platform
BI & big data focus
BI & big data solutions

Portfolio

Key clients: 

Google, Microsoft, McKesson, UBS, GHX, Verifone, Dun & Bradstreet, Hunter Douglas, Trek Bicycle Corp., Humana, Global Tranz, Deloitte, Wolters Kluwer

Custom E-Commerce Solution | Outdoor Pro Link

The Exadel Software Development Team created a custom e-commerce system for Outdoor Pro Link that gave them the flexibility and security required for their ecommerce business. The system included numerous security features, EDI inventory updates, order aggregation and processing, and transaction and inventory reporting. To support the user criteria specific to each manufacturer, dynamically generated navigation and security layer were developed. This ensured that only their desired users had access to the discounts they're providing. This custom solution allows OPL to efficiently meet the changing needs of manufacturers, various types of users, and order security without relying on disparate systems.

Custom .NET E-Commerce System | Fanatics

Pulling from experience in e-commerce development and creating complex systems, the Exadel Software Development Team was able to build Fanatics a code base with a consistent structure that could flex to meet their rapid growth needs. A unified platform and code was required to handle their growth more efficiently than their previous server-based solutions. A unified code improved the consistency of their websites and the user experience, as well as made new sites easier and quicker to create – saving on valuable internal resources. 

The new Fanatics platform included a robust database to support their large customer network, multilayer navigation to improve usability, faster access to merchandise, and integration with multiple payment processors. All of these improvements decreased the time it took to move a customer from browsing to purchase without sacrificing user experience, and resulted in streamlined expansion of Fanatics to affiliate sites.

Custom App Development | KelCar

Exadel developed mobile apps and a web application to increase the efficiency of the car buying process. Now car salespeople can use their mobile device to scan the customer's information and vehicle information. The information is then immediately available to the sales manager and the finance manager. This solves the accuracy issue because the information is scanned, eliminating the human error component.

Exadel also integrated this program with ADP, the program used by car dealerships to manage inventory and financing, and Route 1, the credit application program, so the dealership knows immediately how taxes and other financing will break down for the client.

Custom App Development | National Consumer Panel (NCP)

NCP came to Exadel because of our ability to assist with creating prototypes and proof of concepts. The Exadel Mobile Team worked with NCP to brainstorm the best ideas that fit with their company goals. Exadel developed a mobile app that not only allows participants to easily and conveniently scan items while they shop, NCP can push messages to users through a manual selection process. Another important feature of the app is its offline functionality which allows users to continue to utilize the app in bad or low data connection areas. This has made collecting data easier for the participants and NCP. Additionally, because it replaces scanners, it has cut down on NCP's hardware costs.

Custom Kiosk Development | B-Cycle

Exadel worked with the B-cycle team to architect a system to support their vision of most advanced, integrated, and user-friendly bike share system in the world.

The kiosk software, mobile apps, and websites communicate with Authorize .NET to process credit card payments. Exadel recently integrated payment processor Transbank to accommodate B-cycle's first international kiosk.

Each city has its own B-cycle website so that the site can reflect that city's individuality. Using Sitefinity as their web platform allows each city's B-cycle administrator to customize their city's page with news and photographs to reflect their location without having to write any code.

B-cycle created a program that allows for long-term users to have a RFID card the size of a driver's license or credit card. This card is equipped with a RFID tag which contains the member's information, allowing the user to wave their card near the bike dock to easily release and rent a bike.

Custom Enrollment System | Boulder Valley School District (BVSD)

Due to its size, BVSD had very specific requirements for its custom software. The purpose of the new system was to reduce the workload on the registrar to increase processing efficiency. They also sought to achieve a paperless, eco-friendly system that could be easily updated. The system had to be generic enough to account for all possible enrollment conditions such as students without a residence, emancipated students, students with special education needs, and multilingual families.

The Exadel Software Development Team created a custom enrollment software system, giving BVSD the ability to grant approval, disapproval, or modify student enrollment forms online. A guided workflow within the system reduces redundant data and enables each step to pre-populate the following step, streamlining the process for families with multiple children.

Custom Fulfillment System | Spyder

Exadel created a custom built system that handles document distribution, shipment tracking, and digital asset management, while also integrating with existing third party tools, such as Dealer Extranet. Spyder uses this tool to manage receipts and distribute of order forms. The new system and integration enables Spyder to easily transfer and import confirmed orders into the ERP system.

Along with database integration, Exadel developed a custom Windows application that auto-generates all dealer order forms. Taking the process from a few days to a few seconds. This allows for Spyder to fill and ship orders more efficiently. Since the implementation of this system, the order fulfillment process has been streamlined and Spyder has the internal processes to support its growth.

.NET System, C#, SQL Server | SILO for Cabot Compliance

Exadel created SILO Compliance, a breakthrough .NET system that gives firms a tool to streamline client due diligence and Anti-Money Laundering (AML) Compliance management. Firms can enter information about a client and SILO will track the client's current and past financial activity to ensure compliance with all financial regulations. The system includes multiple user levels, real-time data visualization, a grading system and modifier functionality, customizable risk alerts, and extensive reporting.

Database Integration | Take Stock in Children

Take Stock in Children chose Exadel because of our experience with large data migrations. Utilizing this expertise, the Exadel Software Development Team created new database architecture to support and manage tens of thousands of student records.

The new system houses common functionality including security, user roles and permissions, audit trails, change history tracking, and enhanced data management. Exadel also successfully migrated TSIC's existing database, giving TSIC one, all-inclusive, efficient system to manage all historical and future records.

As TSIC continues to grow Exadel supports their software programs with ongoing development and refinements including a user portal and on-demand software support.

Custom Web Application & App | BoltUps

BoltUps chose to work with Exadel because of our ability to understand their business goals and our expertise in integrating enterprise level applications. This project posed some unexpected challenges when a competitor took a similar idea to market. After this entrance, the BoltUps and Exadel teams reevaluated the project and determined a strategy to prioritize the web application and fast-track development. The new strategy allowed BoltUps to take their social media platform to market six months ahead of the original schedule. Additionally, the Exadel Mobile Development Team was able to build an iOS app, along with web application mid-way through the project.

Embedded Communications | Microsoft (Doubango)

Microsoft approached Exadel needing a way to showcase the value of a telecommunications network with embedded communications functionality. Microsoft wanted to be able to apply this to a customer service scenario. Doubango for Modern Apps is an implementation of Doubango that relies on the Windows Runtime (WinRT) rather than on Windows Sockets (winsock) for communications. With this software, a user is running a Dynamics CRM application looking at the customers whose accounts are delinquent. The user interface (UI) allows a user to click to call the customer and the call is placed from the UI to a mobile phone.

This goal of this project was to complete the port the Doubango project developed for Windows Phone apps to work on WinRT. This open source software development kit (SDK) enables developers to create a Windows application that communicates via SIP (Session Initiation Protocol) to any other SIP client. SIP provides a means of communication via Audio, Video, or Text...

Logistics App Development | GlobalTranz

Exadel co-developed the Command Center tool, a web based, multi-mode freight management platform. This is an end-to-end solution, created to reduce transaction times through more efficient information sharing. Command Center also improves market intelligence through improved analysis tools. In addition, Exadel  developed MobileNet, a mobile app that provides real time key performance indicators. This private, web-based app works on Android, iPhone, and iPad, and provides data easily across the supply chain to agents, carriers, and customers.

Exadel continues to work with GolbalTranz through Agent Support. This system connects Sales Agents and Exadel Support Engineers for assistance overcoming barriers and ensuring that the Sales Agents receive the necessary technical development support. In addition to Agent Support, Exadel continues to develop software such as an integration system for document exchange with GlobalTranz partners, and a new system that will allow...

Reviews

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Enterprise Dev for Fortune 500 Healthcare Company

"[T]hey value long lasting relationships over any kind of short-term gain."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2010 - Ongoing
Project summary: 

Exadel regularly improves an open source Identity & Access Management solution developed earlier in the engagement. The project team remains focused on system architecture and strategic road mapping. 

The Reviewer
 
10,000+ Employees
 
San Francisco, California
Former Chief Security Architect
 
Verified
The Review
Feedback summary: 

Exadel is a loyal partner that values personal connections. Resources take ownership over their work and dedicate themselves entirely, even for long hours on weekends to ensure favorable outcomes. 

BACKGROUND

Please describe your organization.

I was the chief security architect heading up enterprise services.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Exadel?

We needed their expertise in security, identity and access management, and security product implementation and support.

SOLUTION

Please describe the scope of their involvement.

I asked them to help me set up an IAM [Identity and Access Management] platform and engineer, configure and implement it as a shared service infrastructure for our enterprise needs. From that point on, once the infrastructure had been set up, and the software platform had been up and running, we were able to work with multiple business units. There were 12 different units in total and we helped them implement their IAM services, including Single Sign On, identity management, and self-service provisioning. It was an open-source and highly sophisticated IAM solution for large enterprise use. A lot of users were involved and privileged access was critical because of that. 

Once we got the platform up and running, we had to individually, product-by-product or application-by-application, integrate its functionality into existing products or applications—to enable things like Single Sign on, self-service password resetting, and securing identity credentials.

Exadel is always helping us embrace a more advanced solution and leverage superior technologies. They suggest things that could enhance our service and modernize our IAM delivery service. They help me with research as well as provide consulting in how to maximize our investment in the IAM platform. Beyond that, they help me with on-premise data centers and cloud delivery services, cloud-based apps, and planning our future architecture.

How did you come to work with Exadel?

I worked with Exadel at my previous company, Samsung. I was in a business unit called SDS and there I served as the vice president of software engineering. I worked with them 6 years prior to bringing them on board for this project. There were no other companies under consideration.

What is the status of this engagement?

We started working with them in 2010 and we've been working together ever since.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

More than anything else, they took my business personally. In other words, they’re even more loyal than my own team. I hate to say that, but it’s true. They have a real personal commitment to the success of the overall program—that’s the feedback I got from my team and even my internal customers. That alone is unexpected.

They not only work long hours but also sacrifice many, many weekends during critical implementation periods to ensure that applications go live without issues. Even if we encounter problems, they didn’t really care what time in the morning it was. They could spend a couple of days straight troubleshooting to ensure that the problems were resolved in time to make our system available for people to start using it first thing Monday morning. The level of commitment was remarkable.

How did Exadel perform from a project management standpoint?

We had as many as 15 on the team at one point. We had to use offshore resources in eastern European countries like Russia, Ukraine, and Belarus. I had as many as 10 resources helping me from their offshore development centers. I had as many as 5 people helping me on-site. I personally conducted interviews for all on-site resources, and occasionally for offshore resources. We spent a lot of time on the phone. We had weekly conference calls and used Confluence for communication. They used seamless methods to communicate with onsite and offshore resources. It was very effective. We were in touch around the clock.

What distinguishes Exadel from other providers?

When it comes to open-source, their expertise is unparalleled. They knew what they were doing; they have extremely smart people. They're true experts. Believe it or not, if they don’t know a certain subject, they’re able to get up to speed very fast. They’re quick at learning. Pricing was very attractive because of the hybrid model they use– blending onshore and offshore teams. 

I don’t know of that many competitors in this space, but they do an extremely good job of recruiting, training and retaining their hired resources. That really stands out in my mind. Having worked in this field for more than 20 years, it definitely impresses me that they’re able to attract and keep that caliber of talent. 

From the top management down to the account executives, this wasn’t a big account to them, but they delivered personalized service, nonetheless. The CEO of the company would even reach out to me during the project; we'd have lunches to ensure everything was running smoothly. It's amazing that he checks up on people every 2–3 months.

Is there anything Exadel could have improved or done differently?

We had some minor issues with billing. We have very complex billing requirements, so their accounting system was difficult to set up. We had some issues setting up our time card in their payment and invoicing system. Initially, we had to do a lot of manual billing, but that was complicated with hours charged and the different call centers and whatnot (we have multiple projects and we have to charge to multiple internal customers using different call centers).

It was a somewhat unreasonable demand, and they had some issues adjusting to that. We were ultimately able to resolve it, but it took us longer than expected. They were responsive enough to address it and kept their costs low. In the 7 years I used them, they never increased their billing rates. They could have, because we had a huge dependency. That’s why they’re still helping us. They value the business relationship over short-term profit—long lasting ones over any kind of short-term gain.

5.0
Overall Score No doubt. The CEO really makes a personal commitment and makes sure that they deliver high quality products and that they have the highest quality resources to match that.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They work long hours and made many personal sacrifices. The level of commitment was just utmost in terms of ensuring that we met our deadlines.
  • 5.0 Cost
    Value / within estimates
    No doubt a 5, especially with their hybrid delivery model. We really get the biggest bang for our buck. Even their onsite resources were way below the market rate. Very competitive.
  • 5.0 Quality
    Service & deliverables
    They made sure that they exceeded all the quality assurance standards and that we went through thorough testing before we rolled out.
  • 5.0 NPS
    Willing to refer
    I’m a repeat customer and I may use them a third time. Based on my personal experience, I would refer them to any enterprises who are seeking assistance on any open-source stuff.

Web Dev for Information Services Company

"Exadel feels like a permanent member of my team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000,000+
 
July 2007 - Ongoing
Project summary: 

Exadel provides full-stack platform development in collaboration with other vendors, deploying Java-based technology to create complex product components and assessing bugs to improve code quality. 

The Reviewer
 
10,000+ Employees
 
Netherlands
Director of Software Dev, Information Services Company
 
Verified
The Review
Feedback summary: 

Each web-hosted solution features substantial input from Exadel, reliably meeting the needs and expectations of customers worldwide. The team’s rapid scalability, strong English proficiency, and willingness to deliver in high-pressure situations continue to support this long-term partnership.

BACKGROUND

Please describe your organization.

We are a big international electronics publishing company that provides all kinds of regulatory, security, and OSHA [Occupational Safety and Health Administration] compliance information. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Exadel?

We were looking for an offshore vendor to support the direction of our company. 

SOLUTION

Please describe the scope of their involvement.

We are running tons of projects every year, and Exadel handles all of our major initiatives. They primarily use Java for the backend of the platforms. For the frontend, they use JavaScript, Angular, TypeScript, and Node.js. In the past, we used ASP and ASP.NET.

How did you come to work with Exadel?

We tried a number of companies in the industry, but none of them met our needs effectively. We started asking colleagues in the same field for recommendations, and someone pointed us to Exadel. We asked for a consult about 10 years ago. Fima [CEO, Exadel] came to us, and we conducted an interview. We decided to try them out. We actually engaged them in parallel with the HTL team and had them work on the same code base as HTL. Each of them compared the results of all contributions and actually spent some time assessing multiple introduced bugs that affected the quality of code measurements. We were pretty happy with what we saw.

Could you provide a sense of the size of this initiative in financial terms?

We’ve spent about $2 million per year.

What is the status of this engagement?

We started working with them 10 years ago, and we’ve been partners ever since. 

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

If you go to our website and look up any of our projects, a contribution from Exadel appears. Our quality of work is high, and the defect level is low. Attrition is practically non-existent. Exadel’s level of expertise is extremely impressive.

How did Exadel perform from a project management standpoint?

Our teams work with Exadel on the project all the time. They have all kinds of technical management on site up to the development manager and architect, as well as their practical people and the senior developer. They have a couple of project managers, a durations manager, and a configuration manager.

Many years ago, most of their team members didn’t speak English too well, which created a barrier. We then carefully selected our teams so that at least somebody on every team would be able to take this information and share it with the rest of the team in their language. However, nowadays, everybody at Exadel speaks great English. From my understanding, they actually are running internal classes. If somebody isn’t communicating too well, they actually teach English as part of their own training.

The time barrier can be a disadvantage, but we’ve addressed this by asking Exadel to shift their working day. They’re normally accommodating as far as working later. Sometimes, we need to have early calls. We’ve actually turned this time difference into an advantage. If something needs to be done, I send them a note at the end of my day. By the time I’m back in the morning, the work is already done.

Our formal tool is Lync Microsoft and we use traditional Skype for 1-on-1 communications. When I need to communicate with a team or a channel, we use Slack.

Exadel feels like a permanent member of my team. They are very involved, engaged, and educated. One of their locations is in Belarus, which has favorable economic conditions and strong software development skills. They are members of the High Technologies Park.

I have a good relationship with Exadel, but in terms of when I need extra power, they give me candidates who I interview myself. Exadel is a bigger company with around 1,000 people. Since we are in multiple vertical markets and offer various products in different countries and business units, we are using a lot of technology. I can tell Exadel when I need someone experienced in certain blog technology, for example, and they either have the person on board or find someone in a few weeks. They are very flexible. I could never get that kind of talent sourcing myself in such a short amount of time.

What distinguishes Exadel from other providers?

They are not like a regular, huge outsourcing company. They are flexible in ensuring the right things happen. They can work in any engagement model. If an issue comes up, they are always able to find a mutually workable solution and accommodate me. Sometimes, I need a certain skill set for a short period, and they will give me someone for a month if that’s what I need. They are easygoing and serve my needs.

Is there anything Exadel could have improved or done differently?

I’d like it if they could lower their prices for me. They are worth every penny, though.

Do you have any recommendations for others considering working with Exadel?

Know your needs well and be able to describe them clearly. Exadel will be able to give you what you want. A lot of problems happen because clients don’t know exactly what they need or change their opinion 10 times a day. 

5.0
Overall Score Exadel is serving my needs perfectly. I wouldn’t have been able to do any better if I had hired these people in-house. I am very pleased.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They work perfectly under high pressure and are willing to put in extra time. They’re really responsive.
  • 5.0 Cost
    Value / within estimates
    The quality and amount of work they deliver are economical for us.
  • 5.0 Quality
    Service & deliverables
    They have great expertise, a strong sense of responsibility and ownership, and high-quality deliverables.
  • 5.0 NPS
    Willing to refer
    I would recommend them to anybody.

Industrial Safety App for Computer Software Firm

“Their customer service is great.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
May 2015 - Mar. 2016
Project summary: 

Exadel developed iOS and Android applications that allowed users in the gas and oil industry to report technology issues for professional review. They handled UI/UX design and quality assurance.

The Reviewer
 
11-50 Employees
 
Denver, Colorado
Scott Brothers
Vice President, Sospes
 
Verified
The Review
Feedback summary: 

Users gave high remarks for the application’s intuitive reporting process. It presented no major coding problems, and simple issues were quickly addressed. Exadel’s innovative brainstorming methods made the project outline process simple, and their customer service ensured a smooth process.

BACKGROUND

Please describe your organization.

We have created a mobile app aimed at professionals in charge of manual data collection and entry within fields like oil and gas and manufacturing. Typically, whenever there's an incident that needs to be logged, employees would need to stop what they're doing, take notes on a pen and paper and bring their notes to a supervisor. Our software allows workers to have safety at the palm of their hands. Using an iOS or Android device, they can report close calls and other incidents that can later be reviewed by a safety professional through a web portal. We also provide APIs [application programming interfaces] that connect to workers' compensation software systems.

What is your position?

I am the vice president of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Exadel?

We needed development resources for our app.

SOLUTION

Please describe the scope of their involvement.

They developed our software solution for both iOS and Android, working in parallel. They also helped scope our project. Exadel was in charge of UI/UX [user interface/user experience] design as well as quality assurance. We had a team of six developers, plus a project manager working for us.

How did you come to work with Exadel?

Our president met their founder, Lisa Calkins at a Colorado event. Exadel was being honored with an award. I had also known Lisa for several years through another company for which I worked.

They were one of three companies that we approached. After sitting down with all three of them and going through a list of services, we decided to work with Exadel. It was not a hard decision.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost has been around $1 million.

What is the status of this engagement?

Negotiations and project scoping began in the spring of 2015. Development of the apps took nine months to complete. Both apps are set to be live on March 17, 2016. We've had active users since the beginning of January.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

One of the things that safety professionals enjoy is the ability to verify that a screen has been completed before going to the next set of questions. The reporting process is simple and has been used by safety professionals without the need for any explanations. It's an intuitive bit of software.

One response we've received from a professional in Seattle was in regard to the first question within the report being "Was there a fatality?" This was due to a decision made by our company, and we've since taken that question out. Other than this, I haven't heard other negative reviews.

We receive occasional bug reports concerning files failing to transfer or improper sequencing of the pictures taken with the app. These are simple fixes. We've never had major functionality problems.

How did Exadel perform from a project management standpoint?

I have no complaints regarding their delivery time. Our budget with Exadel changed from a fixed price to an hourly model. We will be undergoing a couple of small sprints within the next six months, which have been included in the budget.

We had sit-down sessions in which we outlined our entire project and created a visual board of tasks. Before we started talking about features, we discussed the functionality we plan to include in the app and how it was going to grow.

What distinguishes Exadel from other providers?

Their brainstorming program during our initial sit-down discussion was unique, in my experience. I also found that we had access to their other teams for marketing and PR. Lisa Calkins, their CEO, is very involved in our work as well. I found them to be very supportive during our launch.

Is there anything Exadel could have improved or done differently?

Their customer service is great. One thing we've discussed in the past with their team was implementing a solution to help us preview the final outcome of their work. There were moments in which we requested changes in direction for the app. Having some comps early on in order to see our direction would have been helpful.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Microsoft Stack Development for Education Nonprofit

“We….were very impressed with Exadel's presentation, team, and ability to communicate.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

Following a large grant win, Exadel designed and developed a complex Microsoft Stack platform to help users manage volunteer programs. They later migrated data to the new system.

The Reviewer
 
51-200 Employees
 
Jacksonville, Florida
Director of Program Growth and Innovation, Education Nonprofit
 
Verified
The Review
Feedback summary: 

Exadel’s detailed and careful coding received high marks. Their work streamlined data collection systems for all programs, leading to a 100 percent reporting accuracy when compared to the previous system. Quarterly reports and a scoreboard algorithm help determine program success.

BACKGROUND

Please describe your organization.

We are a statewide nonprofit organization based in Florida. We focus on the education of students between the sixth and ninth grade. Our program includes volunteering, college success coaching, and scholarships. We work with low-income students and first-generation college goers, whom we follow and work with throughout their high school periods.

What is your position?

I am the director of program growth and innovation.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Exadel?

We were the recipients of a very large innovation grant from the United States Department of Education. One of the applications for it was supposed to be enlarging our infrastructure in order to support more students. We collect a significant amount of data from our participants, including student grades, testing scores, mentor mash-meetings, and so on. Our old system was based on FileMaker and had been patched throughout the years. If we were going to enter the 21st century, we needed a platform that would allow us to make sure that our data was accurate and controllable. We also wanted an easy-to-use web-based platform in order for it to be accessible statewide.

SOLUTION

Please describe the scope of their involvement.

Exadel helped us create the entire platform, from the color scheme and its general design and back-end elements. They also migrated our data from the old system and took care of the integral pieces involved in the process.

Because we're a nonprofit and did not have IT [information technology] expertise in-house, we hired a consultant to help us translate our requirements into a project for Exadel. We worked on an overarching platform, followed by the detailed requirements for each section. It was an extensive project.

Our platform is very large, accommodating 150 users across the state. It was a challenge to devise and create a system that integrated numerous participants doing business in different ways. We worked with both internal and external IT teams in order to review the work. It was incredibly detailed, and we've had to monitor it constantly.

How did you come to work with Exadel?

Because we are government-funded, we went through a procurement process and put together a request for proposal. Around 12 companies responded. We elaborated a scoring system with marks for experience, ability to communicate, availability, pricing, and other similar elements. We narrowed our possibilities to three companies. We interviewed each one and were very impressed with Exadel's presentation, team, and ability to communicate. The fact that they have an onsite team in the United States was an important factor to us. We had access to their actual developers within our time zone, not just their management team. Their cost was somewhere in the middle, compared to our other proposals.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost of the project was around $350,000 to $400,000.

What is the status of this engagement?

The platform is currently stable and most of the development for it has been completed. We've kept Exadel on a retainer since completing our project. Initially, we worked on a fixed-price agreement. Right now, we've allotted a certain number of hours per month from them. They're very easy to work with so, if we need more hours in order to get something done, they will accommodate us.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The platform itself is being used successfully across all of our programs. We've developed a balanced scorecard which helps us monitor the fidelity of the programs' outcomes.

We generate a huge report each quarter due to the current legislature, through which we pull data from all of our programs. The amount of data integrity we've received from this was phenomenal. We can look at the platform and determine the situation of our program. The accuracy and ease of our reporting are 100 percent better than our previous solution.

It has helped us tremendously in streamlining our data collection systems for all of our statewide programs. It also acts as a management tool for our local programs, featuring student onboarding, information storing and ways in which to attract donors. The platform offers the ability to build custom reports, which makes it possible for our local programs to create their own solutions. It was a paradigm shift for the way in which we do business.

How did Exadel perform from a project management standpoint?

We've never received any defective work from them. The platform was intricate and incredibly detailed. We worked and learned together during the process. There have been delays, but they have typically been well-founded. It wasn't a question of Exadel not committing enough of their team members to our project. We've had many problems with the data migration process. The amount of work it would require was not anticipated, and I can certainly understand that. It was a horrible system.

There were many details to work through, and delays are a usual occurrence within the IT world. Everything that happened during our collaboration was well-justified. There was never a moment in which we felt that Exadel were stalling the work. We are a nonprofit, not a sophisticated corporation, which also added to the difficulty.

As our development progressed, we've had to readjust our scope and extend our budget in order to make certain changes. Exadel were easy to work with in that regard. We had a genuine partnership and never felt that their team was ever unreasonable.

We worked within a formal structure and relayed our feedback and requests through the consultant with whom we worked.

What distinguishes Exadel  from other providers?

Their overall company mission matched ours. As a nonprofit, we aim to serve people. Exadel's general attitude is not that of a company building things, but rather a company building partnerships with their clients. This was demonstrated constantly throughout our relationship. They liked working on our platform because its goal was helping students, ultimately providing a social good.

5.0
Overall Score They were always professional and had a good way of approaching our work.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended them many times.

.NET Marketplace Development for Online Retail Startup

"They're also extremely reliable as a partner."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2014 - Ongoing
Project summary: 

Exadel developed a custom .NET solution for an ecommerce platform that connects buyers and sellers. They built beta and alpha versions using cloud architecture.

The Reviewer
 
1-10 Employees
 
Boulder, Colorado
Founder & CEO, Online Retailer
 
Verified
The Review
Feedback summary: 

Exadel developed several functionalities to improve the user experience. Checkout carts were eliminated in favor of algorithms that delivered unique, real-time pricing based on shipping location and other data. During peak capacity, the team scaled resources and provided up to six developers.

BACKGROUND

Please describe your organization.

We're an e-commerce marketplace that connects buyers and sellers, based on real-time supply and demand. We operate within the fragmented retail landscape in order to connect millions of individual consumers more efficiently than anyone else has been able to. Our service kind of functions as a stock market.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Exadel?

We needed an experienced team to develop our product for us and prepare it for launch. 

SOLUTION

Please describe the scope of their involvement.

Exadel provided web development services for us, building the alpha and beta versions of our platform from the ground up using cloud architecture.

They're a Gold Certified Microsoft .NET developer, which was the most appropriate environment for our specific, database-focused architecture. Their expertise in this field was the main reason for using their services.

At peak capacity, Exadel provided seven developers for our project. We interacted directly with them. They have an ability to scale their team based on our demand, which was very helpful. We've discussed using their marketing services within a couple of meetings, but ultimately decided to do this in-house.

How did you come to work with Exadel?

One of our co-founders has known their Chief Executive Officer for years. We did shop around for other companies, but our personal relationship, along with their reputation, lead us to choosing Exadel.

Could you provide a sense of the size of this initiative in financial terms?

The total cost for the project has been $350,000.

What is the status of this engagement?

We've been working with them for two years.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We're currently in the beta stage and haven't gathered significant user data.

Part of our approach is to eliminate shopping carts and checkouts. Our algorithms gather shipping location and other data proactively. Instead of anecdotal feed-back of what our users appreciate about the platform, we focus on what they don't have to do anymore. Exadel has achieved this functionality for us.

If our algorithms weren't as efficient as they are, it would have been impossible to populate the platform with unique pricing for every user, in real time. Users can buy items with one click or submit product offers, without dealing with shipping information at the end. This has been a well-received change.

How did Exadel perform from a project management standpoint?

They've been great in sticking to the budget. There have been a couple of instances in which our project manager wasn't as technically-versed as I would have wanted him to be, but this didn't have a big impact overall.

We use Asana for project management but, since they're a local company, we meet regularly, so we haven't had to use tracking tools extensively.

What distinguishes Exadel from other providers?

They do a good job of connecting the companies they work with to each other. We've participated in a few fund-raising events in which we've met with their other clients. I didn't expect this, but it was interesting to meet the other people they work with.

They're also extremely reliable as a partner. It's not rare to have them make recommendations around how we could improve our idea and execution. 

Is there anything Exadel could have improved or done differently?

An improvement in tech literacy from their project manager would be helpful. Ultimately, it didn't impact the scope of our project. It's just a personal preference.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Development for Broadcast Media Company

“They're willing to work extra hours to ensure what they deliver is up to par.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Following several successful projects, Exadel’s role expanded to include Microsoft stack and mobile application development, database configuration, and site optimization.

The Reviewer
 
51-200 Employees
 
Denver, Colorado
Chief Technology Officer, Media Broadcast Company
 
Verified
The Review
Feedback summary: 

All of Exadel's work passed rigorous internal testing. Their talented team of developers and high-quality coding left a positive impression on experienced developers. The team displayed exceptional project management and communication, leading to a successful long-term partnership. 

BACKGROUND

Could you describe your organization?

We're a broadcasting company. We have a wagering website that works in tandem with our horse racing network. 

What is your position?

I'm the chief technology officer.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge that you were trying to address when you first approached Exadel?

We've been working with Exadel for several years again. Their role has expanded tremendously since the beginning of our relationship. At first, we used them just as an outsourced development team. We had a lot of very demanding and complex projects in our pipeline, and our own developers were overwhelmed, so we decided to find a partner to support their efforts. 

SOLUTION

How did you come to choose Exadel as your partner?

We did our due diligence and shortlisted a number of offshore and onshore companies. We sent out our RFP [request for proposal] and evaluated the proposals that we received. Exadel submitted a very convincing proposal, so we invited them to demo their capabilities and discuss their development approach. We felt confident in what we saw so we went forward with them. 

Could you describe the actual scope of work assigned to them?

At this point, they've been involved with everything. They've collaborated with us on visual design, UI/UX [user interface/user experience], custom functional development using mostly the Microsoft stack, some mobile development on iOS and Android, systems integration, database configuration, site optimization, bug fixes, discovery and requirements gathering, and support. 

What is the status of this relationship?

It's still ongoing.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance and the success of the projects?

I don't have any exact figures to share with you. I can tell you that all of the coding delivered by them went through our own quality assurance process, and we rarely found bugs or defects. They have some great talent on their team, and so long as they're a dedicated resource, you can expect the highest quality coding. From a project management perspective, they've also been great. They're responsiveness and attentiveness is quite exceptional. We receive constant updates from our project manager regarding the status of our work, and what we can expect in terms of timelines. They're also very flexible with us. They're willing to work extra hours to ensure what they deliver is up to par. 

When working with Exadel, is there anything that you would consider unique about their strategic approach or development methodology that distinguish them from other vendors?

Again, it was just their level of attentiveness and their responsiveness. We never had trouble connecting with our dedicated resources. They don't fall off the radar on you. 

In retrospect, are there areas in which you think they could improve as a service provider?

Based on my experience, no. We've been very satisfied with their work and with the working relationship.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Development for Boutique IT Solutions Firm

“They’ve always delivered tested and viable code that worked great.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2012 - Ongoing
Project summary: 

Exadel provided additional development resources to help manage the workload for a technology provider in the trucking industry. The relationship remains ongoing.

The Reviewer
 
11-50 Employees
 
Denver, Colorado
Chief Technology Officer, 10-4 Systems
 
Verified
The Review
Feedback summary: 

Exadel’s projects all received highly positive feedback. The team delivered meticulous code and fixed major issues caused by outside developers. They were accommodating of new project management methodologies, and their flexibility and responsiveness built a fruitful relationship.

BACKGROUND

Please describe your company.

We are a technology provider working as an online marketplace for matching capacity and loads for the trucking industry.

What is your position?

I’m the CTO.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge you were trying to address when you first approached ExadelExadel ?

At the time when we first hired Exadel, we were drowning in an unmanageable amount of client workload. Our own development resources were spread very thin, and we felt like the quality of our products would begin to suffer due to it. We went ahead and decided to find a technology partner able to support our own teams. It was a large undertaking because we like to keep tight control of our products, so we needed to make sure whomever we chose had the appropriate skills.

SOLUTION

Could you describe the scope of their involvement in greater detail?

They have served us in a couple of areas and, in that time, their role has changed. Exadel continues to provide us recruiting services as well as high quality development talent. Occasionally, we will need a burst in capacity for a couple of months, so we use them as onsite contractors to add additional development capabilities until we can get caught up with our own hiring. We have also utilized them for custom development in our initial phases when we were just getting started, to help actually do some of the development in their process. We’re fairly established now, so we mostly use them on the former two aspects.

How did you come to choose Exadel as your partner?

Our company actually grew from a partnership between Exadel and a former client of theirs. So, we’ve had a long-term relationship that’s been very beneficial.

Could you provide a general cost estimate for the amount you’ve invested in their services?

It was around $200,000 in the past year.

How long have you been working with Exadel?

We’ve been working together for about three years, and the relationship is ongoing.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance?

The best feedback I can give is that anything Exadel has contributed to our project, by and large, hasn’t required any reworking on our part. It’s just out there working, and we can focus on other pieces of our product. In fact, we’ve had great success with Exadel coming in and helping us clean up defects that our own team has created. We’ve had small issues come up on the project management side, and they were very responsive to our requests. Our relationship has always been mutually beneficial.

When working with Exadel, is there anything that you would consider unique about their strategic approach or development methodology that distinguish them from other vendors?

They are willing to adapt to our process instead of forcing us to conform to theirs. They’re very flexible in that way. They’re also extremely meticulous when it comes to development. They’ve always delivered tested and viable code that worked great.

What advice, if any, would you give a future client of theirs?

Have realistic expectations. If you don’t go into a consulting relationship with reasonable goals, then it’s not going to be very successful. Clients should have the expectation that the work will get done best with a collaborative, iterative approach.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Development and API Integration for Driving School

“They’re doing a great job.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

Exadel built a custom dashboard and user interface to better scale upcoming franchise opportunities. They also migrated existing users to a new operating system that adhered to state requirements.

The Reviewer
 
11-50 Employees
 
Houston, Texas
Digital Experience Director, Driver's Education School
 
Verified
The Review
Feedback summary: 

Each developer provided excellent, well-organized code. Exadel’s unique process for managing relationships and projects helped keep every milestone on track. A thorough technology audit helped determine better functionalities for future releases, including increased regression testing.

BACKGROUND

Please describe your company.

We are a driver training company based in Houston, Texas. We offer driver training services to teens, adults, corporate clients, and seniors, whether it’s to get their license or to do additional driver training and practice.

What is your position?

I’m the digital experience director.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge you were trying to address when you first approached Exadel?

We needed to transfer the existing programmers to a more professional programming and project management company, to handle our operating system. We have a customized operating system and, as we began franchising our company, we needed to make several changes in order to build our operating system to scale. That’s what we were looking for when we made the transition to Exadel.

SOLUTION

Could you describe the actual scope of work assigned to them?

The major initiative they worked on was to create a franchisee dashboard or user interface specifically for our franchisees, with the rules and permissions that only our franchisees would have to separate them from the rest of the operating system. This was needed both for legal reasons and for our own operating reasons. That was a major initiative they did. Another major initiative they worked on us with us was to create the rules, procedures, and logic in our system to offer a new service that was controlled by the state. There are a lot of requirements that had to be made, and only signing up students that met certain requirements to certain instructors that met those requirements, and how to create those reports without doing them by hand. A lot of custom work based on state requirements mainly.

In addition to those major projects, we also use them quite a bit throughout our regular work cycle and projects, for maintenance items and small updates. My responsibility is to map out the business logic, draw mockups and wireframes, and then hand it over to them. They provide feedback on whether there’s an easier way to do something, leveraging the existing code. Once we agree on a best route, they do all of the programming and a lot of the testing. Then, it comes to my team to complete our testing.

Our operating system was built in CSS, so they program in that. We do a lot of APIs [application programming interfaces] with third-party services, and they do a lot of integrations with our shipping modules, LMS [learning management system] online course providers, and with our franchise management system.

How did you come to choose Exadel as your partner?

About a year ago, we had started looking at several different programming providers as a team. We made up a list of things that were really important for us to have, and a big part was project management. Also, we needed warranties and a failsafe in case they disrupted something in our system, as well as a willingness to learn our business. Our IT [information technology] director was recommended to them by a contact from at business school. We sent several companies a map and detailed requirements for our first major project, and had the companies come back with their proposals. We met with them personally and based on all of the results we felt most comfortable with Exadel.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

In the $150,000 to $200,000 to date. We’ll probably spend another $75,000 to $100,000 through this year.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance?

Our customers liked the ability to handle everything online. One of the main reasons we chose them is because they were a team. We had previous issues before with programmers, so we wanted to be sure we would have more than one person that we could lean on in an emergency. We wanted to know that there was more than one person who understood us and our system, and Exadel has definitely followed through with that. We have a team of programmers, and I know that, regardless of who I talk to, I’m going to get the same quality of service and same response time. We did an amazing tech audit with them and were able to determine what we could provide, and what they could factor into their new releases to take that into account, such as increased regression testing and changing how we do our releases in smaller segments. They’ve been really flexible to our needs, which we’ve really appreciated. If they ever miss a deadline, it’s because our team didn’t get them something on time. It’s never on their end.

When working with Exadel, is there anything that you would consider unique about their strategic approach or development methodology that distinguish them from other vendors?

I think the way that they set up their account relationships is really unique. The IT director and I have specific project managers that we go to depending on the project, and they’re the ones who are the programmers or the person the programmers are reporting directly to. We also have an account manager who I know from a business perspective, I can reach at any time regarding any concerns I might have, any issues with billing or the status of a project. She’s really the person who helps speak our company needs to her company and makes sure that the company keeps us and our requirements in mind. We have really come to appreciate and value that. With other companies, the most they do is send out a few reminder emails and that’s it.

In retrospect, are there areas in which you think they could improve as a service provider?

No. They’re doing a great job. We really appreciate the way they have their warranty period set up and how they manage that. Overall, we’re very happy with them.

What advice, if any, would you give to a future client of theirs?

From a time and cost perspective, get the detailed requirements on your end smoothed out when you submit it for a proposal. Exadel comes back with their own version of the requirements, and there’s time factored into make those changes, but the projects that have gone better are the ones where I get really detailed in the initial requirements and wireframes.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Platform Development for Information Technology Startup

“They understood what we were looking for….and why we were doing this.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Exadel is currently completing the second phase of development for a web-based social media platform. They also developed a comprehensive marketing plan.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
CEO & Founder, Education Technology Startup
 
Verified
The Review
Feedback summary: 

User feedback has been very positive, and Exadel has quickly fixed or added features based on reviews. The team delivers all work on time and within budget. Most importantly, their developers demonstrate a thorough understanding of the project vision from a technological and business perspective.

BACKGROUND

Please describe your organization.

We are a social media website catering to performance and aftermarket lifestyle enthusiasts.

What is your position?

I am the chief executive officer.

OPPORTUNITY / CHALLENGE

Could you describe the business challenge that you were trying to address when you first approached Exadel?

We were looking for a third-party solution provider that could assist in the development and deployment of our initial social media platform. 

SOLUTION

Could you describe the actual scope of work assigned to them?

They were responsible for the back-end development and technology decisions of our primary social media platform. Their responsibility was to recommend, develop, and support that aspect of the project. We collaborated with them and offered strategic guidance, but they handled the technical elements.

How did you come to choose Exadel as your partner?

We put together a business requirements document specifically for the features we were looking for and what we wanted to accomplish with the site. We sent an RFP [request for proposal] to six companies. Exadel came in late as the seventh one, but we extended the RFP schedule because we liked what we saw and heard from them. We had also found them through online research, and we have an executive board member that had heard of them and mentioned that we should give them a look.  

Can you give a sense of the size of the initiative in dollar terms or a personnel work-hour figure?

We’ve spent about $250,000 for the initial platform launch.

When was the work completed?

The work is ongoing, and they’re currently working on the second phase. 

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance?

We have limited user feedback yet healthy exposure, and it has all been very positive. We’ve received some limited feedback on certain functionality or flow issues that we would relay back to Exadel and their development team. They’ve been able to make those changes 90 percent of the time quite quickly.

Do you remain satisfied with their performance?

I come from a project management portfolio program background, so I’m pretty rigid on the process of intake, discovery, design, build, and deploy. They were given milestones with given costs, and they were evaluated against that. The good news is they delivered to those expectations on time and on budget.

When working with Exadel, is there anything that you would consider unique about their strategic approach or the way in which they approach their client relationships that distinguish them from other vendors?

What really attracted us to them was their understanding of our project when we first discussed it with them. They understood what we were looking for, the market we were going after, the type of platforms we were looking for and why we were doing this. They very much seemed to be in touch with our vision, not only from a business perspective, but also from a real-time, real-life perspective on social media trends. That definitely set them apart.

Since then, they’ve continued to demonstrate that thorough understanding of the project not only from a technological perspective but also from a business perspective. They also developed a full-blown marketing plan for us. 

What advice, if any, would you give to future clients of theirs?

My advice, when they’re approaching any service provider, is to be thorough when it comes to your functional and business requirements. Don’t expect the provider to fill in the blanks.

In retrospect, are there areas in which you think they could improve as a service provider?

The only thing I can think of in our experience with them, and this isn’t unusual with developers but, sometimes, when challenges arise, they have a tendency to dwell on the details of those challenges as opposed to taking the information and coming back with a solution. Some of our team members were exposed to that kind of detailed dialogue, which is not solution-centric. It’s better for the developers to hold back on solving the problem in the meetings and just gather information and come back with a solution.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never missed a deadline.
  • 4.0 Cost
    Value / within estimates
    They weren’t the cheapest of the providers we looked at.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer