eStore Factory

Please describe your company and your position there.

I am heading the marketing division of a garment manufacturing firm.

For what projects/services did your company hire eStore Factory, and what were your goals?

Our sales got affected as we lacked the requisite knowledge to handle Amazon-related tasks on a day-to-day basis. We were having a tough time and needed a trusted agency to sail us through.

How did you select this vendor and what were the deciding factors?

We were searching for a company with a proven track record and experience. A fellow seller recommended eStore factory as a highly reliable and trusted Amazon marketing agency.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

As full-service Amazon management experts, they conducted a comprehensive audit of our Amazon account, analyzed our competition, and provided step-by-step guidance to improve our rankings and the overall business. They supported us with a result-driven Amazon SEO strategy, utilized Amazon Advertising to endorse & increase our product visibility, and used various external marketing channels to push our business higher. eStore Factory took every possible action to promote our products and brand on Amazon.

How many people from the vendor's team worked with you, and what were their positions?

SEO experts, advertising specialists, and account managers. But most of the queries related to our project were handled by a dedicated project manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have witnessed an exceptional surge of 250% in our total sales. Our ACoS is steady at 10% and the PPC sales have jumped from $7000 to $18000 monthly.

Describe their project management style, including communication tools and timeliness.

The positive and can-do approach of the team has always resulted in great project outcomes. Whether it is delivering the project on time, overseeing tight budgets, achieving the project scope, improving processes, or maintaining effective communication, the eStore Factory excels in every aspect of project management.

What did you find most impressive or unique about this company?

Their meticulous approach, eagerness to resolve every single query, and utmost care for details place them in a unique league. They provide regular performance reports and the overall communication has been super-efficient. We are really satisfied with the way they’ve managed our account and made leaps of progress in a short span of time.

Are there any areas for improvement or something they could have done differently?

The scope for improvement may always be there, but we are yet to find anything stark that needs to be mentioned. We are more than happy with our experience so far.

Please describe your company and your position there.

We manufacture soft stuffed toys and produce a range of exotic and trendy soft toys. I am the operation manager of our company.

For what projects/services did your company hire eStore Factory, and what were your goals?

We always knew that Amazon can be a lucrative marketplace for our business. But we lacked the knowledge or resources to execute any Amazon-related initiative. We needed an Amazon seller consultant to help us navigate various aspects of Amazon and establish our presence. Our company partnered with eStore Factory and hired their end-to-end Amazon consulting services. Their effective marketing strategies and optimization expertise helped us develop an alluring and dependable brand on Amazon.

How did you select this vendor and what were the deciding factors?

We found them online.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Starting from creating an eye-catching product detail page, to planning our advertising campaigns to dealing with Amazon’s rules and regulations or utilizing other Amazon programs, eStore Factory was to help us at every step of launching, optimizing, marketing, and establishing our brand on Amazon.

How many people from the vendor's team worked with you, and what were their positions?

We were assigned a close-knit team of 2 Amazon consultants, an SEO expert, and a dedicated Project manager to handle the nitty-gritty of our entire project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have achieved a record-high increase of 240% in our total sales and the advertising costs have substantially reduced. Our business has earned the trust of hundreds of our customers through their result-driven Amazon management & marketing strategies.

Describe their project management style, including communication tools and timeliness.

They have done exceedingly well and delivered project success through efficient planning, rigorous performance monitoring, effective time management, and budgetary controls. By engaging the right team, they’ve met the quality objectives, addressed unwarranted challenges, and ensured the timely delivery of the project.

What did you find most impressive or unique about this company?

The way they steer you away from making costly mistakes by using their domain knowledge and experience is amazing. Any advice you receive is always well-thought-of and based on your brand-specific needs. The persistent effort they put to build a robust seller strategy and make the most of the Amazon platform is quite impressive.

Are there any areas for improvement or something they could have done differently?

Our experience with them has been extraordinarily good; we are unable to spot any flaws that need correction. They have managed to deliver high-quality services consistently.

Please describe your company and your position there.

We specialize in the preparation and creation of different varieties of cakes, brownies, ice creams, frozen desserts, baked delicacies, and other food products. I head the sales & marketing division and my responsibilities revolve around overseeing sales, budgets, and all programs related to marketing.

For what projects/services did your company hire eStore Factory, and what were your goals?

We needed someone to assist us with the seemingly complex Amazon marketplace and manage our online business profitably. Right from product listing optimization, to managing our paid advertising and SEO efforts, and effective inventory management, we availed their full-suite Amazon management services to develop an alluring brand strategy for our company.

How did you select this vendor and what were the deciding factors?

A fellow seller recommended their name. We hired them for their rich experience and we were quite impressed by their active client list and amazing past track record.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The scope of their work included the creation of exemplary product detail pages, setting up and maintaining our advertising campaigns, handling Amazon rules and regulations, and enrolling our business in all the key Amazon programs that could bring profits.

How many people from the vendor's team worked with you, and what were their positions?

We had a close-knit team of two PPC experts, an SEO specialist, a graphic designer, a content writer, and a dedicated project manager at the helm of the affairs.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have witnessed an exceptional increase of 250% in our total sales and the ACoS remains at a steady 12%. eStore Factory has played a pivotal role in building our brand visibility and taking our business to great heights. Our product demand on Amazon has gone up and there’s a consistent growth in our business revenue.

Describe their project management style, including communication tools and timeliness.

We found them quite organized and systematic in their approach. Whether it is meeting the project deadlines, adjusting to the budgetary constraints, or navigating through any challenges faced during the project execution, they have managed everything brilliantly.

The internal communication has been extremely good and any concerns or issues brought to them were immediately resolved. They follow an efficient reporting process to keep you updated about the overall performance of your business.

What did you find most impressive or unique about this company?

We were quite impressed by their collaborative spirit, never-say-die attitude, and dedication to their work.

Are there any areas for improvement or something they could have done differently?

We won’t pick things just for the sake of it. They have done extraordinarily well on all fronts.

Please describe your company and your position there.

I am the Vice-President of a leading tile manufacturing company. We deal with ceramic tiles, composite marble, quartz stone, vitrified tiles, digital tiles, engineered marble, and a lot more.

For what projects/services did your company hire eStore Factory, and what were your goals?

We needed a professional Amazon management agency to handle our account and provide assistance for all Amazon-related activities to establish our business.

How did you select this vendor and what were the deciding factors?

We found them amongst top-notch Amazon consulting agencies in our online search. We picked them for their impressive credentials and rich experience within the industry.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Their scope of work included optimization of our listings with the right keywords, effective product copies, and quality images while also maintaining the efficacy of all our PPC campaigns. The primary objective was to generate strong recognition for our brand on Amazon.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a Project manager, an Amazon SEO specialist, and two PPC experts.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have experienced a 250% surge in our total sales (both PPC & organic). The quality of our pages has immensely improved and the conversions are better. There has been significant growth in our month-on-month sales.

Describe their project management style, including communication tools and timeliness.

They have delivered projects on time, adjusted to budgetary constraints, promptly addressed any project-related queries, and provided regular updates about the overall progress. We found their project management skills to be exceptionally good.

What did you find most impressive or unique about this company?

We were pretty impressed with their professionalism, responsiveness & proactive communication. They always strive hard to meet the requirements of the client.

Are there any areas for improvement or something they could have done differently?

We have no complaints. They have been brilliant in delivering their services.

Please describe your company and your position there.

I am the owner of a high-end footwear manufacturing company.

For what projects/services did your company hire eStore Factory, and what were your goals?

We wanted to expand our product lines and establish our business presence on Amazon, so we hired the full-suite Amazon consulting services of eStore Factory to serve our purpose. Right from listing optimization to devising a robust SEO strategy, PPC management, Storefront creation, Inventory management, and shipment creation, we required their expertise to strengthen our business on Amazon.

How did you select this vendor and what were the deciding factors?

We found them online. Their experience and past track record were quite impressive and we instantly decided to hire them.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Overhauling and optimizing our product listings, content and image enhancements, advertising management, brand store development, stock management, and search engine optimization were some key priorities and a part of their scope of work.

How many people from the vendor's team worked with you, and what were their positions?

An SEO expert, a PPC specialist, a Graphic designer, and a project manager formed the team that supported us in our Amazon business.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to maintain a decent 2x growth in our total sales. Our brand presence has considerably increased and advertising costs have been at a steady 12%. We have seen a growth in the influx of relevant traffic, increased conversions, and improved business revenue.

Describe their project management style, including communication tools and timeliness.

They have developed processes for the efficient delivery of their services. The communication and information exchange is seamless. Regular performance reviews provided by them are immensely helpful in understanding the growth of our business.

What did you find most impressive or unique about this company?

We were highly impressed by their in-depth Amazon knowledge. Also, their hands-on experience about what works and what doesn’t work in the marketplace.

Are there any areas for improvement or something they could have done differently?

No complaints. We are fully satisfied with their approach and exceptional services.

Please describe your company and your position there.

We are manufacturers of fresh and ready-to-eat, shelf-stable food products that also include beverages, marinades, sauces, soups, and a lot more. I am the Marketing Head and oversee all our marketing campaigns, inbound and outbound marketing, and digital marketing initiatives of our company.

For what projects/services did your company hire eStore Factory, and what were your goals?

We were keen on building a stronghold of our business on Amazon. Right from optimizing our listings, to competitive analysis, keyword research, Amazon SEO, Amazon PPC, Amazon Storefront development, A+ content, and Amazon photography, we hired eStore Factory for their full-suite Amazon management services.

How did you select this vendor and what were the deciding factors?

We conducted a thorough online search for experts in Amazon consulting services. Their past achievements and impressive credentials caught our attention and we got them onboard.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Managing our product listings and optimizing them, creating and monitoring our advertisement campaigns, improving the visual appeal of our product images, inventory management, search engine optimization, etc., were some key areas that needed their expertise.

How many people from the vendor's team worked with you, and what were their positions?

A highly-skilled team of two PPC experts, an SEO specialist, a Graphic designer, and a Project manager handled our entire business on Amazon.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

By utilizing their services, we got to see a remarkable improvement in our listings and content that eventually translated into sales. There’s been an impressive 35% increase in our sales each year accompanied by a 54% reduction in our overall advertising costs.

Describe their project management style, including communication tools and timeliness.

Our experience with them has been pretty smooth and seamless. Initially, we were a bit apprehensive about the time difference between us. But the way they have managed the entire process without any major lag in communication is quite amazing. Every single query raised by us was responded to in a timely manner. They conducted weekly performance reviews to monitor the progress of our business. Their effective communication, timely execution, and exceptional project management skills have played a key role in the success of our Amazon business.

What did you find most impressive or unique about this company?

A commitment to their work and avidness to meet a client’s expectations is something that impressed us. They are extremely efficient, professional, and helpful in their approach.

Are there any areas for improvement or something they could have done differently?

It’s difficult to pinpoint anything, as of now. We are pretty satisfied with their services and dealings.

Please describe your company and your position there.

I am the Sales Head of our company, we manufacture a variety of handmade natural soaps, moisturizing body butter, and aromatherapy products for bath and personal care.

For what projects/services did your company hire eStore Factory, and what were your goals?

Our listings were not getting enough traffic and conversions on Amazon. We hired them for refurbishing our listings and effectively managing our PPC and off-Amazon advertising campaigns. They also helped us with day-to-day account management services, shipment creation, stock management, etc.

How did you select this vendor and what were the deciding factors?

We were looking for an experienced and reliable Amazon consulting agency to help us manage our account. We came across their website, had a few close interactions, and were amazed to see their in-depth knowledge about Amazon. Their experience and expertise matched our requirements and we immediately got them onboard.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Optimization of our product listings, promotion of our products with effective sponsored ads management, and complete handling of our Amazon account were some primary activities to be managed by them. They were also involved in the creation of high-quality product images, lifestyle images, and A+ Content to attract more traffic and conversions.

How many people from the vendor's team worked with you, and what were their positions?

A diverse team of six people including a Project Manager, two PPC specialists, an Amazon SEO expert, a content writer, and a graphic designer managed our entire project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have had incredibly good results and a great ROI. Our PPC campaigns are doing amazingly well and our ACoS has lowered from 35% in 2019 to 15% today. There is an exceptional surge of over 220% in our total sales.

Describe their project management style, including communication tools and timeliness.

They have performed extremely well. The team’s responsive approach and willingness to help at every single step make working with them smooth and efficient. Their regular reports have played a key role in analyzing the overall project progress and devising future strategies.

What did you find most impressive or unique about this company?

The most impressive aspect of eStore Factory is its fine-tuned Amazon selling strategies and exceptional optimization expertise. A clear-cut vision about how to sell on Amazon and their detailed reporting and recommendations are accurate and impeccable.

Are there any areas for improvement or something they could have done differently?

Initially, we did face some hiccups in our communication due to the time difference. They have already ironed out things and made some special arrangements to ensure seamless internal communication.

Please describe your company and your position there.

I am the Chief Marketing Officer in our company. We offer an ever-expanding line of high-quality superfoods, fresh nuts and seeds, fairly traded cacao, almond flour, Himalayan salt, and a lot more.

For what projects/services did your company hire eStore Factory, and what were your goals?

We wanted to expand our business footprint and explore Amazon as a lucrative marketplace. Since we had no experience, we required some expert help to manage our new Amazon sales channel. Right from creating new product listings to managing advertising campaigns, inventory, shipment, and everyday Amazon tasks, we hired end-to-end consulting services of eStore Factory to handle our Amazon business.

How did you select this vendor and what were the deciding factors?

One of my acquaintances recommended their name. We had an insightful interaction with the eStore Factory team and were convinced about taking things forward with them.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The scope of their work included product listing management, advertising management, SEO, Storefront design, A+ Content, inventory management, shipment creation, etc.

How many people from the vendor's team worked with you, and what were their positions?

We were assigned a team of a PPC expert, an Amazon SEO specialist, a Content writer, a Graphic designer & a dedicated Project manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results have been phenomenal. We have posted a 200% increase in our sales from where we were in Q1 2021. eStore Factory has played an incredible role in helping us achieve remarkable success on Amazon.

Describe their project management style, including communication tools and timeliness.

Their project management skills have been superb. A clear-cut vision and organized approach reflect in everything they do. They conducted regular review meetings to monitor the progress of our project and every effort was made to ensure timely delivery of things. The communication and information exchange has been flawless. Any queries or concerns raised were promptly and satisfactorily resolved. They have been performing well and exhibit thorough professionalism at all levels.

What did you find most impressive or unique about this company?

In addition to being highly knowledgeable and cost-efficient, their willingness to put every single effort to help us accomplish our business goals is something really appreciable about them.

Are there any areas for improvement or something they could have done differently?

No major shortcomings that we can point out.

Please describe your company and your position there.

We are a leading Kids Clothing brand that provides clothing solutions for kids of all age groups, starting from 1 to 12 years old. I serve as VP in our company.

For what projects/services did your company hire eStore Factory, and what were your goals?

We reached out to eStore Factory aiming to decrease our overall Amazon advertising spend of about $16,000 per month. We were concerned that reducing advertising spend would negatively impact our product sales. PPC optimization is a specialized task and we were unable to get things through due to our limited skills. So we hired their Amazon PPC Management services to optimize our existing campaigns and transform them to yield the best possible results.

How did you select this vendor and what were the deciding factors?

We found them on the internet and finalized them after checking their credentials and past track record.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

One of the primary goals was to decrease the spending on non-performing keywords. So choosing the right keywords, conducting competitive analysis to get insights into what could work, generating additional high-value keywords, enhancing product images, improving infographics, and updating keywords, titles, bullets, and descriptions were some key areas that needed to be fixed.

How many people from the vendor's team worked with you, and what were their positions?

An exclusive team of 3 PPC experts, an SEO professional, a graphic designer, a copywriter, and a dedicated project manager were there to manage our Amazon business.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our PPC campaigns have performed exceedingly well. We have witnessed a 2x growth in our PPC revenue and maintained a steady ROAS for the last six months.

Describe their project management style, including communication tools and timeliness.

Some of the key aspects of their project management are efficient planning, managing tighter budgets, monitoring performance, maintaining project timelines, engaging the right people, and addressing unexpected project challenges, effectively. Their dedication, perseverance, and passion reflect in their project management skills and performance.

What did you find most impressive or unique about this company?

In addition to their domain knowledge and competence, we were highly impressed by their clear-cut vision, decisiveness, effective communication, stability, and open-mindedness. These attributes enable them to adapt to the continually changing dynamics of the Amazon marketplace while putting the client’s needs above everything else.

Are there any areas for improvement or something they could have done differently?

They have efficiently executed projects within their scope; they have been accountable and fully invested in the success of our business. We are yet to find an area that requires any special attention.

Please describe your company and your position there.

We are carpet manufacturers and soft flooring experts; we create, develop and produce sustainable flooring solutions. I am the co-founder and managing partner of our firm.

For what projects/services did your company hire eStore Factory, and what were your goals?

We were keen on strengthening our brand presence on Amazon. We hired eStore Factory for their end-to-end Amazon Marketing Services, including SEO and PPC management services to strategize our growth.

How did you select this vendor and what were the deciding factors?

One of our partners recommended eStore Factory as an experienced and trusted Amazon Marketing Agency.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The primary aim was to reorient our existing advertising campaigns for better results, enhance our product listings and implement an effective SEO strategy to increase our product visibility on Amazon. Dealing with items that were not producing enough sales and revamping the overall sales plan to win new customers was also a priority.

How many people from the vendor's team worked with you, and what were their positions?

We were assigned two PPC specialists, an SEO expert, a copywriter, and a dedicated Project Manager to supervise everything.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We’ve witnessed a 2x growth in our sales and the ROI has increased to almost 450%. Our advertising spending has also significantly reduced.

Describe their project management style, including communication tools and timeliness.

They have an excellent project management strategy with well-defined goals, a good understanding of the project scope, the ability to identify incoming challenges, spot-on communication with the clients, and a perfect team to increase productivity and manage projects efficiently. Their effective project management has cost us less time and money & improved our overall profitability.

What did you find most impressive or unique about this company?

A striking feature of their services is to provide a customized strategy for your business. They never settle for a one-size-fits-all approach. The kind of effort they put to research our brand, our competitors, our products, and the target audience before suggesting any solution was really impressive.

Are there any areas for improvement or something they could have done differently?

They always treated our business as their priority. We are extremely satisfied with their services, so can’t pick anything as such that needs correction.