Equaleyes Solutions Ltd.

Introduce your business and what you do there.

I’m the founder of TAKK, a subscription-based company for essential and personal care products.

What challenge were you trying to address with Equaleyes Solutions Ltd.?

We hired Equaleyes Solutions Ltd. for their e-commerce development services.

What was the scope of their involvement?

After being satisfied with the initial consultation service they provided, we decided to create a new e-commerce website from scratch with Equaleyes Solutions.

They implemented a single-purchase feature and flexible subscription model for our customers, and they developed it in a way that we can extend and adapt our pricing strategy.

We required them to present the customers with as much information as possible because we want them to have a very informed decision about our products. We incorporated Django into the development, as well as Stripe for the payment method.

They’re currently providing us with ongoing support to consistently update the website and fix issues.

What is the team composition?

We’re working with several people from their team, but our main point of contact is the project manager.

How did you come to work with Equaleyes Solutions Ltd.?

A previous consultant introduced me to their company.

How much have you invested with them?

We’ve spent about £60,000 (approximately $80,400 USD).

What is the status of this engagement?

Our ongoing partnership started in June 2020.

What evidence can you share that demonstrates the impact of the engagement?

Equaleyes Solutions manages to deliver exactly what I want on the front end, so we’re very happy with the design aesthetics they implemented. As for the back end, we’ve never really encountered any major issues despite being such a complex mechanism.

Apart from that, the main metric for success is how they enabled us to provide a flexible subscription and single-purchase option for our customers. They’re also able to improve our website, which resulted in a significant increase in sales.

How did Equaleyes Solutions Ltd. perform from a project management standpoint?

They’re very responsive from a project management standpoint and if there are any delays, they communicate that to us in advance.

We manage the project through Trello, Figma, and we typically interact through email.

What did you find most impressive about them?

We’re impressed with their availability and responsiveness. We like their ability to communicate the complexity of the development process in simple terms, so we’re always aware of the progress.

Are there any areas they could improve?

I can’t think of anything they could improve on because we’re quite happy with the partnership.

Do you have any advice for potential customers?

I advise you to be clear with your requirements because it’s critical for the development to have a very detailed scope.

Introduce your business and what you do there.

I’m a senior PR consultant and marketing assistant for a pharmaceutical company.

What challenge were you trying to address with Equaleyes Solutions Ltd.?

We wanted to develop a mobile application for our customers.

What was the scope of their involvement?

Equaleyes Solutions has designed the whole application from scratch. It’s a mobile application for communication with healthcare professionals. It’s meant to deliver news articles and information about medication. In the long run, we’re also planning to use it as a communication channel instead of emails and posts.

The app is available in our country for iOS and Android. We initially provided documentation, and Equaleyes Solutions helped us on the development side.

What is the team composition?

We have four people on the team — there’s a project manager and some developers.

How did you come to work with Equaleyes Solutions Ltd.?

One of our business partners referred them. They showed us a presentation about what they do and their projects in the past.

How much have you invested with them?

We’ve spent about €33,000 (approximately $37,000 USD).

What is the status of this engagement?

We started working with them in March 2021, and our relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’ve just launched the app, so we don’t have users yet. However, we’ve been satisfied with their work; they did everything we asked. Also, we haven’t had many bugs yet, and they corrected the ones we had in a matter of hours.

How did Equaleyes Solutions Ltd. perform from a project management standpoint?

Project management has been perfect; they’re great. We mainly communicate via email and phone. They’ve also given us access to dashboards to see the project progress.

What did you find most impressive about them?

They’re a young team, but they know what they’re doing. We’ve been impressed with them.

Are there any areas they could improve?

No, I don't think there’s much to improve. They’ve done an excellent job, and the team didn’t sell something that they couldn’t deliver.

Do you have any advice for potential customers?

We like to pick up the phone and discuss things. It’s the fastest way to clear any questions that might arise from the process.

Introduce your business and what you do there.

I’m the founder and CEO of Sideways, a learning platform for the workplace. 

What challenge were you trying to address with Equaleyes Solutions Ltd.?

We were building a learning platform to help people learn better at work. We focused on small and medium-sized enterprises that weren’t aware they needed this type of platform. We were also targeting businesses growing to a size where they would need to help their employee learn things at work.

What was the scope of their involvement?

We primarily use Equaleyes for web development, but we also collaborate on UI/UX designs. They’re building our product using Django, following an agile design, development, and delivery approach. 

I’ve provided them with a brief project outline, including details about the platform’s looks, functionalities, and end user experience. They’ve then designed everything from the front- and backend.

We’re currently beta testing with customers, and we’ll be ready to launch soon. They look after our product’s AWS hosting and provide us with ongoing maintenance. 

We look at learning from a different perspective and have a bottom-up approach. The product allows people to easily share their knowledge, store what they know on the platform, and ask for help from people if they need it. Through our app, information can be uploaded by anyone and is available to everyone within the organization.

What is the team composition?

I’ve worked with a project manager, two designers, 2–3 frontend developers, and 3–4 backend developers.    

How did you come to work with Equaleyes Solutions Ltd.?

I did a mobile app development project with them in the past, and I liked how they work. 

How much have you invested with them?

We’ve spent about €250,000 (approximately $283,000 USD).

What is the status of this engagement?

We started working together in June 2020, and it’s ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

We have six beta clients that are currently using our product. Both learners and teachers have given positive feedback about the app — they are enjoying the experience. One of the companies even reported a 100% learning engagement, which means everyone has completed what they needed to do within a week. 

Our partnership with Equaleyes is not transactional; we see a long-term relationship with them for the product’s continuous improvement. 

How did Equaleyes Solutions Ltd. perform from a project management standpoint?

Equaleyes has performed exceptionally well on project management. They have been helpful in providing all the information I needed to make decisions. They’re always available and have followed up on everything. We have weekly calls to discuss deliverables and costs — their invoicing is very transparent. 

This has been the easiest app development project I’ve been a part of, and I’ve been in the tech industry for 20 years. Equaleyes has handled the project brilliantly and delivered on time and within budget. We mainly communicate through Zoom, and we use a custom tool for designs.

What did you find most impressive about them?

Equaleyes are proper partners that roll up their sleeves and get things done. They’re very honest and transparent — they work hard to deliver things on schedule, and they make up if they don’t submit on time. I can’t speak more highly about them, and I’m pleased that we’ve worked with Equaleyes. 

Are there any areas they could improve?

I can’t think of anything. There hasn’t been any instance when they let us down. Working with them has been an amazing experience despite the challenges from the COVID-19 pandemic. 

Please describe your company and your position there.

I am the Product Owner at Autistica, the leading autism research charity in the UK, and am responsible for the Molehill Mountain app.

For what projects/services did your company hire Equaleyes Solutions Ltd., and what were your goals?

We had previously developed an MVP version of Molehill Mountain. This was an app that was developed by Autistica in association with King's College London to help autistic people understand and manage their anxiety. This app had been successful, but as an MVP, it was limited in scope so we obtained an additional grant to develop it further. Our goals for this phase of the project were to increase the level of personalisation and interaction within the app - and by doing this, improve retention and clinical effectiveness.

How did you select this vendor and what were the deciding factors?

Equaleyes had done the development of the previous (MVP) version of the Molehill Mountain app. This development had gone very well, so it was a natural choice to continue our working relationship with them. We were originally introduced to Equaleyes through a personal recommendation from someone who had used them on a similar project - and they were selected after reviewing both this project and their work for other companies.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Before starting development, I conducted the usual user research and had worked with a designer to come up with the initial designs in Figma. I then tested these interactive prototypes with end users. We developed the Android and iOS versions of the app simultaneously. The backend APIs were implemented in parallel, keeping pace with the frontend features. 

How many resources from the vendor's team worked with you, and what were their positions?

I also worked closely with the Project Manager at Equaleyes, who was my constant main point of contact throughout the project. The development team varied from three to five, growing and shrinking naturally as we moved through the various phases of the project. The core team was a backend developer and two frontend developers (one for iOS and one for Android), plus QA. Occasionally, Equaleyes provided an additional developer to one of the three areas (Android, iOS, backend) so that the two frontend platforms remained roughly in sync with each other and with the backend development.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are at a relatively early stage following release. However, downloads and registrations are good and the early indications are that the new version of the app is achieving higher retention that the first (MVP) version.

Describe their project management style, including communication tools and timeliness.

I had a weekly catchup meeting with the Project Manager, who was my main point of contact, but we were also in regular contact via Slack. This was a very efficient way of working. I added user stories to Jira and worked with the PM to plan the sprints. We also used Figma for wireframes/prototypes and LucidCharts for mapping out flowcharts and user flows. If the developers had ad hoc queries, they added a comment in Jira or we chatted on Slack.

What did you find most impressive or unique about this company?

This was an extremely efficient project which was done entirely remotely. Equaleyes handled the different phases of the project very well, scaling the team up and down as they worked on different areas of the app. We were keen to release the app during World Autism Awareness Month and were very impressed with the work that they put in during the final stages of the project to help us to acheive this goal.

Are there any areas for improvement or something they could have done differently?

No. Our working relationship was very good and the project was handled very efficiently throughout.

Introduce your business and what you do there.

I run a company called ZobiWan. We own a software called MyChoicePad which is an assistive technology mobile app that has been around for 10 years now and is one of the most established educational apps in the UK.

What challenge were you trying to address with EqualEyes Solutions?

I needed to rebuild and relaunch our app, so I hired EqualEyes to be able to do it.

What was the scope of their involvement?

Since a lot of the codebase was 10 years old and had not been updated in five years, I asked EqualEyes to overhaul it. We redesigned and updated the interface and rebuilt the entire database on Python after extracting all the data that comprised over 12,000 concepts, images, and videos.

EqualEyes also rebuilt our web app, which is the administration site for organizations, and refurbished an app that only ran on iPads to run on iPhones as well. It was quite a lot of work but the team made sure that both app formats worked. The design itself was also restructured to have extremely simplified interactions, taking into consideration the users with special needs.

Now, the team is just doing maintenance and fixes, since the app is used for communication and has to be kept running all the time.

What was the team composition?

My main point of contact was Marko (Project Manager) but I was also dealing with a few of the developers every three months.

How much have you invested with them?

I spent around £8,000 (approximately $11,000 USD).

What is the status of this engagement?

It was an 18-month project, starting around October 2019. We suspected it would be quicker, but COVID-19 slowed us down. The app launched in March 2021.

What evidence can you share that demonstrates the impact of the engagement?

I have a service business, so beyond the timely deliverables, I need to establish a relationship with customers. It is absolutely essential that this project be done correctly in order to achieve that, and EqualEyes has made it possible. 

It was a massive and complex job and it would’ve been difficult to get anybody to do it, but it didn’t scare EqualEyes off. They were able to extract from and rebuild so many different old technologies on the old app. There were also numerous design specifications, but they had a lot of patience when they were undertaking it. I’ve recommended them a number of times, even to another company I work with.

How did EqualEyes Solutions perform from a project management standpoint?

We had regular meetings and corresponded through Google Hangouts and email. The team is very good at communication.

What did you find most impressive about them?

Their patience was impressive. There were many different elements that had to be put together and at some point, they could’ve grown tired of me and of the development itself, but EqualEyes never got annoyed with me at any point.

Are there any areas they could improve?

At some point, we should’ve used Trello. EqualEyes, however, beat the need for it and informed me of what was happening every time. 

Do you have any advice for potential customers?

Just make sure you establish a single point of contact with the EqualEyes team as tech projects mostly rely on how well and how regularly you communicate what you need.

Introduce your business and what you do there.

I’m the founder and CEO of a well-being business.

What challenge were you trying to address with Equaleyes Solutions Ltd.?

We were prototyping a well-being mobile application.

What was the scope of their involvement?

We confronted Equaleyes Solutions with an initial scope of work to explore the alpha application development and look at our website. They did some discovery and market research for us, but we brought most of the information. Currently, they’re developing an application for iOS and Android using Firebase. They’re also developing a website for us. They’re building both the alpha and beta versions of our app and website from scratch.

What is the team composition?

We work with 3–4 people from Equaleyes Solutions’ team. The starting conversations were with Luka (Founder), and he has assigned us to Marko (Project Manager), a designer, and a developer. Those three people are who currently manage us today. There are other people behind the scenes, but we don’t get to meet them. 

How did you come to work with Equaleyes Solutions Ltd?

A business partner already knew Equaleyes Solutions from a preexisting project. I took them in based on that recommendation and what I knew of the marketplace.

How much have you invested with them?

We’ve invested around £50,000–£100,000 (approximately $69,000–$139,000 USD).

What is the status of this engagement?

Our partnership started in February 2021, and it is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We’ve gotten consistent results all the way through the program of work. We’re in a pre-beta process right now, and we plan to launch a formal beta program this week. 

How did Equaleyes Solutions Ltd perform from a project management standpoint?

The project management is excellent. We communicate through Zoom, Microsoft Teams, and email. Our teams have a lot of meetings. 

What did you find most impressive about them?

Equaleyes Solutions are very passionate about what they do and willing to roll with the program. They understand that, even though they’re bringing expertise to the table, they’re not dictating the way things have to be done. They’re building quite unique software while keeping it simple, intuitive, and grounded, which is hard to achieve in the well-being space.

One of the main reasons my business partner referred them to me is that they’re prototype experts, and they take an idea into a reality. Their developers and designers are really good because clients have to work with them very actively instead of just letting the process run its course.  

Are there any areas they could improve?

English being Equaleyes Solutions’ second language makes communication difficult sometimes. Things get lost in translation, and this is not a criticism but a matter of fact. 

In addition to that, most of the design processes have been done in Figma, which is not very intuitive or easy to understand for the outside party. I don’t make Equaleyes Solutions responsible for that. However, Figma is not a user-friendly system or presentation editing software from a client’s point of view. It’s the preferred platform for developers, but I’m not sure if it’s great for the customers.

Any advice for potential customers?

Do regular check-ins or Zoom calls not to let the process dictate how you work with them. I’m very struck because it’s a technical process that hasn’t inundated us with lots of reports or paperwork, which suits my style. However, I don’t think it fits other people’s style. I wouldn’t recommend them for a bigger business because a bigger business would expect a much richer and documented process.

Introduce your business and what you do there.

Our company is working on a sleep and meditation app for children. I’m a product manager.

What challenge were you trying to address with Equaleyes Solutions Ltd?

We’re a fairly small company, but we’re going through a lot of growth and changes. We needed a new team to help us develop this platform.

What was the scope of their involvement?

We originally contracted them to work on the frontend of an iOS and Android app. We’re currently developing a larger ecosystem for the platform, which includes a new backend system and an online subscription website. There are a lot of little projects involved within the larger process.

The app itself is subscription-based, but we allow users to test it for free before signing up. We add new audio content to the app each week, and subscriptions allow users to unlock content on various devices. They can also build user profiles, which help us get to know our customers and recommend more specific content to them.

What is the team composition?

We have one main iOS developer and two other developers for the backend project.

How did you come to work with Equaleyes Solutions Ltd?

The partnership was already established when I joined the company. One of our contractors suggested them to us, so it was something of an internal recommendation.

What is the status of this engagement?

The project started in January 2018, and the collaboration is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Everything is going really well, and it's interesting to work with them to find new people with new skills that help us evolve the product. The app ratings are very good, and our users review us well. In a customer survey that we ran recently, 96% of users said they'd recommend the app to a friend.

How did Equaleyes Solutions Ltd perform from a project management standpoint?

We don’t do much project management on their side. As communicators, they’re very good collaborators. They work with us daily for standups, and we communicate all the time through Slack.

What did you find most impressive about them?

I’ve worked with other outsource teams in the past who were not as skilled as Equaleyes. Setting expectations with them is always easy, and they really act as a part of our team. They’re committed to the project and share in our successes. It’s a very positive experience.

Are there any areas they could improve?

We had some difficulty surrounding management over a holiday, but we resolved it quickly.

Do you have any advice for potential customers?

They're very caring about the profile of developers, beyond just the technical aspect. It's important to chat with them to work out the best person for your project. Personalities matter, and they're an important part of our collaboration.

Please describe your company and your position there.

I am the head of digital banking for Nova KBM d.d., Slovenia’s second largest bank.

For what projects/services did your company hire Equaleyes Solutions Ltd.?

We engaged Equaleyes Solutions Ltd. to develop and deploy a new mobile banking app for Android and iOS.

What were your goals for this project?

Our existing app’s UI/UX required an update. We wanted to put out a more user-friendly and accessible app with added functionality.

How did you select this vendor?

Equaleyes Solutions Ltd. was the most skilled, enthusiastic, and scalable team among their competition. They brought fresh ideas, strategic oversight, and startup-like agility from the get-go.

Describe the project in detail.

Equaleyes Solutions Ltd. reengineered our mobile banking system. They provided suggestions to improve the UI/UX and flow, which they then implemented and tested. They supplied fixes for the existing software while also developing new functions. They also helped prepare promotional multimedia materials and integrated certain services into our information system. Lastly, the team served as tech consultants, advising us via strategic workshops and providing insights into the development process that strengthened the resulting product.

What was the team composition?

The team comprised a project manager, two Android developers, two iOS developers, a designer, and multiple QA testers. They collaborated with our backend developers.

Can you share any outcomes from the project that demonstrate progress or success?

The new app has generated higher conversion rates. Over 50,000 users have installed the app and left very positive feedback.

How effective was the workflow between your team and theirs?

We worked closely with the Equaleyes Solutions Ltd. team, functioning as one extended team with a common goal. We defined our goals and vision through strategic workshops and maintained a constant communication flow throughout the project.

What did you find most impressive about this company?

Equaleyes Solutions Ltd. delivered a fantastic solution on time. They incorporated our ideas, responded to feedback, and explained their approaches using clear rationale and diagrams. We recommend the team to anyone in need of fast, brilliant, and agile software development.

Are there any areas for improvement?

No, we were highly satisfied with their work.

Introduce your business and what you do there.

I'm the CTO at Vidleos Ltd, a cloud-based training provider specialized in the hospitality industry in the UK. We deliver traditional case-based training material via videos using our clients’ own staff to deliver the message.

What challenge were you trying to address with Equaleyes Solutions?

Several of our clients reached out to us requesting a mobile application. At the time, our system was web only. We decided to build both iOS and Android applications. We were a young, small company with limited human resources. I was the only technical person and didn’t have the expertise to build a mobile app.

What was the scope of their involvement?

Equaleyes Solutions built our Android and iOS apps. They basically built a shell app that would be our web browser view on a native app of our web system. It allows users to sign-in once and stay signed in. They’re also able to upload videos they’ve shot on their mobile devices.

We gave them some wireframes which their graphic designers cleaned up. I liaised directly with the developers on the documentation so that I didn’t have to write up all of the specifications.

The bulk of the work was completed within two to three months but we’re still in development. We just did a full check of both apps and are in the final stages of fixing bugs from some updates. While the product is live, we continue to add new functionality.

What is the team composition?

I’ve worked with their CTO and, more recently, with a project manager.

How did you come to work with Equaleyes Solutions?

Equaleyes came recommended to us because they had worked with one of my business partners in a separate business. I think they built his mobile app for him. They were the first people we spoke with and we met them here in London. We were comfortable and happy to give them the work.

How much have you invested with them?

We’ve spent around $15,000 so far and plan to spend an equivalent amount over the coming 18–24 months.

What is the status of this engagement?

We started working together around October 2016 and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

I don't have any data but I can say that our clients are very happy with what they've delivered.

How did Equaleyes Solutions perform from a project management standpoint?

We communicated mostly via email and Skype. They’re responsive. They do what they say they’re going to do and get it done when they say they will.

What did you find most impressive about them?

They've been very responsive and great price-wise.

Are there any areas they could improve?

Not at this stage, no.

Do you have any advice for potential customers?

I don't but I would highly recommend them.

Please describe your company and your position there.

I’m the CEO of erento GmbH, an international rental platform that operates in Germany, Switzerland, and the U.K.

For what projects/services did your company hire Equaleyes Solutions Ltd.?

We engaged Equaleyes Solutions Ltd. to support our internal development team as an offsite partner with the capacity for onsite collaboration. They needed to develop software for our web platform in Node.js and Angular.

What were your goals for this project?

We wanted the team to provide quality software development services while having the right culture fit as our long-term tech partner. But moreover, Equaleyes Solutions Ltd. needed to ensure that our site performed at its best.

How did you select this vendor?

We have heard about Equaleyes before and received a recommendation. Our team invited them to participate in our RFP process. Equaleyes Solutions Ltd. was the one company that met our expectations; they passed both our code challenge and technical interviews. With the team, we found that combination of expertise and flexibility we were hoping to get from a partner.

Can you go into detail about the services they provided and the scope of the project?

The scope extends to ongoing development for and maintenance of our existing rental platform. They collaborate with our internal team while using the following technologies: Node.js, Angular, Amazon Web Services, Elastic Search, and Java Spring.

What was the team composition?

The team includes two web developers, one of whom is the lead developer.

Can you share any information that demonstrates the impact that this project has had on your business?

We've become profitable, which was a significant milestone for us. The team’s flexibility helps keep our costs down because we can focus more on delivering the product and less on recruitment.

How was project management arranged and how effective was it?

They brought a fresh perspective to our company for how we work with agencies and remote workers. The team utilized an employee swap practice, which we hadn’t heard of before. As part of this practice, their developers work from our Berlin offices alongside our internal team, and our internal team works from their offices every couple of months as well. This setup effectively encourages team building.

What did you find most impressive about this company?

They deliver quality services in a professional manner. Equaleyes Solutions Ltd. invests considerable effort in building a great team and culture. They feel more like an integral part of our team than a traditional service provider.

Are there any areas where they can improve?

When we first met them, I didn't notice the same level of confidence I saw with other agencies. They were a bit modest, which made us almost pass on them. But luckily, they came highly recommended, had a good interview, and scored the best on the technical challenge.