What was the scope of their involvement?
They held brainstorming sessions with me and my team to discuss our goals for the website. They provided a lot of design options and organized a streamlined plan of action for choosing a layout, adding content to the page, and launching it. They guided us through the process of building a new website from scratch.
Six months ago, we asked them if they could put a counter on our website that represented how many pieces we process each day. They created one exactly as we wanted it to look.
They circulate press releases for us sometimes, which ultimately assists the SEO efforts, and they built user interface websites so that I can make changes to our websites. Those sites are very user-friendly.
What is the team composition?
While working on SEO, I speak with our project manager Diana (Digital Marketing Manager, ePageCity) once a month. We review the SEO campaign each month. I love working with her. I also worked with Jessica (Account Manager, ePageCity), Kate (Production Specialist, ePageCity) and Erin (Content Marketing Specialist, ePageCity) when we were redesigning the websites.
For the website, our project manager was Erin. I communicated with Erin a couple of times a month until the websites were done.
How did you come to work with ePageCity?
They’re local to Chicago, so they came by and did a presentation. They were a relatively small company, so we knew we’d get individual attention. Also, their price was right.
How much have you invested with them?
We spent $25,000—$50,000 for SEO and $10,000—$15,000 per website.
What is the status of this engagement?
The website project was five years ago, and we started doing SEO with them three years ago.