Magento Support for Manufacturing Company

5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We are very satisfied with the support and are looking forward to working together in the future."

Sep 18, 2019
Managing Director, Manufacturing Company
Anonymous
Verified

Emizen Tech provides Magento support for an e-commerce website. The team creates custom themes, builds extensions, and provides general maintenance and optimization.

Dedicated and efficient, Emizen Tech quickly addresses issues and requirements. Internal stakeholders are pleased with their excellent communication and ability to deliver.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Managing Director of JAFAR GmbH

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emizen Tech?

We constantly need support in Magento themes, like customization, optimization, website creation...

What were your goals for this project?

Quick support and realization of our aims

SOLUTION

How did you select this vendor?

We found them on google

Describe the project in detail.

We work with Magento system and constantly need support with Magento themes (templates) & extensions development...

What was the team composition?

We were assigned to one project manager to support us in all matters.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Because of good support and quick reaction on emerging problems or needed optimizations we are able to work fluently and most effective.

How effective was the workflow between your team and theirs?

Very effective. As soon as we need support we get it immediately and with satisfying results.

What did you find most impressive about this company?

We are very content with the quick solving of our requests. Communication always works well.

Are there any areas for improvement?

We are very satisfied with the support and are looking forward to working together in the future.

RATINGS

5.0
  • Quality

    5.0

    Service & Deliverables

  • Schedule

    5.0

    On time / deadlines

  • Cost

    5.0

    Value / within estimates

  • Willing to Refer

    5.0

    NPS