eLuminous Technologies Pvt Ltd

Introduce your business and what you do there.

I’m an operations director for a premium growth marketing agency.

What challenge were you trying to address with eLuminous Technologies Pvt Ltd?

We were looking for an external development consultant to help us with web development projects for us and our clients.

What was the scope of their involvement?

eLuminous has provided us with website development services using Shopify. They’ve also used Google Optimize for our web pages to optimize conversion rates. 

What is the team composition?

We’ve worked primarily with a project manager, who coordinates with eLuminous’ internal team to get things done. We’ve never interacted with the development team directly.

How did you come to work with eLuminous Technologies Pvt Ltd?

We found eLuminous online and reached out to them. Then, we tested their services and were happy with the results, so we moved forward with the partnership.

How much have you invested with them?

We’ve invested more than $10,000 in the partnership with eLuminous. 

What is the status of this engagement?

We’ve worked with eLuminous since April 2022, and the partnership is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been pleased with the quality of eLuminous’ work; they’ve developed each web page according to our designs. The team has also worked in a speedy manner, which has helped us significantly. 

How did eLuminous Technologies Pvt Ltd perform from a project management standpoint?

The eLuminous team has worked efficiently to carry out the agreed-upon work, no more and no less, which we’ve appreciated because we haven’t had to overpay for additional features. We’ve primarily communicated via Slack and email, and they’ve been quite responsive throughout the engagement, especially given our time difference. For the most part, they’ve addressed our requests quickly. 

What did you find most impressive about them?

We’ve been most impressed with the amount of value eLuminous has delivered for the price. They’ve delivered great quality work for a reasonable cost, which we’ve appreciated. Furthermore, they’ve become a reliable partner who we can count on to execute tasks correctly and efficiently. 

Are there any areas they could improve?

If I had to pick an area for improvement, I’d say they could improve their communication and project management. Sometimes, we send a lot of tasks their way, making it hard to keep track of progress.  

Do you have any advice for potential customers?

I urge you to communicate clearly with eLuminous and provide them with all the necessary information upfront. Be as direct as possible when it comes to the project scope because if you don’t provide sufficient context, it could cause a delay in the project. 

Please describe your company and your position there.

I am the CEO of both Search Royals and Servicemestrene. Search Royals in a platform where you can purchase guest posts on high quality sites. Servicemestrene is a project in development

For what projects/services did your company hire eLuminous Technologies Pvt Ltd, and what were your goals?

We needed a partner that had good experience in developing Laravel projects and who understood how to develop towards the end goal of a project

How did you select this vendor and what were the deciding factors?

They seemed to have a professional setup, they were quick to respond and they have good prices

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We work with the developers directly. We deliver them PSD files for the project and detailed explanation on what the difference functionalities are and they go to work. We only use Laravel for backend and Wordpress for frontend

How many people from the vendor's team worked with you, and what were their positions?

We currently have 1 backend developer. We did have a frontend developer and wordpress developer as well but they are finished with their tasks

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We're happy with our backend developer. His work is really good, he understands the project very well and the parts he don't get, he is good at asking questions

Describe their project management style, including communication tools and timeliness.

We have 3 meetings per week which are monday, wednesday and friday. We communicate via Slack, Google Meet and task management via Jira

What did you find most impressive or unique about this company?

They are able to scale up and down pretty quickly, which I find outstanding.  So If I need a developer right here and now, they are able to find a solution for me

Are there any areas for improvement or something they could have done differently?

They need to have same work flow for all developers. Fx. the backend developer is very detail oriented, he tests his work before showing to me, whereas I did find some issues from wordpress and frontend developers work and it was clear that they hadn't tested it properly before showing it.

Please describe your company and your position there.

I am the COO of a company that deliver digital solutions to our customers. Our customers are small and medium companies in the construction, energy and forest industry.

For what projects/services did your company hire eLuminous Technologies Pvt Ltd, and what were your goals?

We use eLuminous Technologies Pvt Ltd for several of our projects and customers. In the Inspectiva project eLuminous helped us with UX/Design, architecture and system development. The goal with the project was to build a iOS app that could be used in the field for technicians and a backend system with a web UI for administrators and sales to manage all data that is reported from the field technicians.

How did you select this vendor and what were the deciding factors?

We have a long relationship with eLuminous and they could present a developmen team with all the required skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project was to redesign an old system that needed a new architeture and a new modern design. There was three major deliveries.

• Redesign of the architecture.
• Redesign of the flow and design in mobile app for field technicians.
• Redesign of the flow and design in web UI for administrators and sales persons.

The app is a native iOS app and the backend is built on php and MySQL as the core datalayer.

How many people from the vendor's team worked with you, and what were their positions?

The team that eLuminous deliver was made of the following competencies:

• Project manager
• UX/Design
• Backend developer
• iOS developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project delivered continously. We had an Agile aproach and did adjustments during the whole project dependent on the feetback from the end user. The end user got value early in the project and after the project ended the client keeps the same setup as in the project for continous development of the platform.

Describe their project management style, including communication tools and timeliness.

All of our projects are set up as Agile assignements. Continous development and continous deployment. The participient persons from eLuminnous got no problem to adapt our needs in how we work.

What did you find most impressive or unique about this company?

eLuminous open mindset and the easy communication channels that we establish early in the project is really good to get work started in a really easy way. eLuminous Technologies Pvt Ltd's expertise in tech stacks was terrific!

Are there any areas for improvement or something they could have done differently?

eLuminous is a really good partner. If we have issues with something there is always someone that we can talk to and solve the issue right away. So we do not have any areas that we can find improvements in. We solve it during the work.

Introduce your business and what you do there.

I’m the technical solutions manager at a creative company.

What challenge were you trying to address with eLuminous Technologies Pvt Ltd?

We wanted to develop a productive application for one of our clients to track medication sales and distribution.

What was the scope of their involvement?

eLuminousis has helped us develop an iOS and Android mobile app for our client. It is an industry-specific app, so it isn’t available to the general public. Initially, we provided them with the design, the backend functionalities required, and the data analysis we expected, and they’ve been in charge of developing and maintaining the app since.

As for its features, the app allows sales representatives to provide information about their work throughout the month, including the number of medications they’ve sold, which clients they’ve sold those medications to, and the account information of those clients.

This app includes a web portal that eLuminous has built on AWS. This portal receives the information in real time and creates a database, allowing managers and administrators to see all that data in one place.

What is the team composition?

We work with 4–5 people from eLuminous, including a mobile app developer, a web developer, a configuration and maintenance manager, an account manager, and a machine learning expert who comes into the project occasionally.

How did you come to work with eLuminous Technologies Pvt Ltd?

eLuminous was recommended to us. So far, we’ve felt that they were a good choice for this project.

How much have you invested in them?

We’re expecting the total cost of this project to be around $30,000–$35,000.

What is the status of this engagement?

We started working together in October 2021, and eLuminous completed the app in April 2022. However, they still provide maintenance services.

What evidence can you share that demonstrates the impact of the engagement?

The quality of eLuminous’ work is really good. Although we’ve encountered some challenges along the way, we’ve been able to solve them promptly. Our customer’s feedback has been really good too. Their sales representatives find the app very easy to use, allowing them to submit their reports quickly and streamlining their processes overall.

How did eLuminous Technologies Pvt Ltd perform from a project management standpoint?

eLuminous is very good at meeting deadlines; they meet them 90% of the time. The occasions on which they haven’t met the deadlines were caused by requirement changes or holidays, which were expected hurdles.

Additionally, they provide excellent support. I’m my client's main point of contact, but eLuminous’ team gets involved in the conversation when we need their technical input. We use different channels to communicate, but WhatsApp is the most efficient way for us.

What did you find most impressive about them?

eLuminous is very dedicated. When they start a project, they eagerly try to complete it to the best of their abilities, which is great. Additionally, they’re very responsive to our requests and try their best to solve any issues we face.

Are there any areas they could improve?

Every company always has room for improvement, but eLuminous has been very good overall. If anything, it would be great if they improved their UI/UX design skills. Although they weren’t involved directly in the design process, their implementation of those designs wasn’t great at times.

Do you have any advice for potential customers?

Keep asking them questions and have open communication regarding your requirements. eLuminous is great at working independently, but engaging with them on every step of the project will facilitate them to do a fantastic job.

Please describe your company and your position there.

I'm owner of an Online Advertising Agency.

For what projects/services did your company hire eLuminous Technologies Pvt Ltd, and what were your goals?

We hired eLuminous developers to develop a WordPress site designed by us for an client from us.

How did you select this vendor and what were the deciding factors?

We are working longer with external developers and I got contected thrue Linkedin from eLuminous. We had several times contact und we wanted to try a project with eLuminous. After long time with no projects for them they always stayed nice and helpful. Finaly since last year we started the firsts project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our Webdesign and goals and objectives. From there, the team developed an well WordPress site. They came up with good ideas and good solutions to solve different challenges.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process. There were also an full stack developers working.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ouer client is very happy with the outcome of his page. It is working very fine and has no problems in responsive modes. All funktions are well develop and fine working.

Describe their project management style, including communication tools and timeliness.

We had contact every one or two days. communicated all the questions and requests that eLuninous has carried out. Timelines were usually met especially when they were promised. We use Skype to coordinate the project

What did you find most impressive or unique about this company?

They have a wide range of developers for diffrent challenges. Also they solve responsive designproblems very good.

Are there any areas for improvement or something they could have done differently?

We see that everything is very tightly stacked at eLuminous. Which has advantages in the project implementation. However, the downstream activities are often brought forward before the project is finished. Somewhat unclear is sometimes the pricing here must always be asked how high the estimated effort is actually and dwas the hour costs. Both is not a problem because eLuminous always responds positively to requests and has so far always complied with the requests in our sense.

Introduce your business and what you do there.

We’re an IT development company that services small to medium clients all over the world. We build websites and online solutions. I’m a shareholder and the COO.

What challenge were you trying to address with eLuminous Technologies Pvt Ltd?

Programmers in South Africa are quite costly, even those with very little experience. I’d hire someone, pay them a very large salary, and would have to teach them how to work.

With COVID-19, we were already working virtually, so outsourcing made sense.

What was the scope of their involvement?

Most of the apps we build are web-based using PHP and HTML. A client might require a certain task to be done by their staff, for which they’d need a platform to exchange information. If we were developing native mobile apps, it would be too time-consuming to actually build anything.

It’s easier for us to build an HTML-based intranet app for the customer with PHP as the primary language and a MySQL database.

Most of the work done by their team so far has been for one specific client. Design is done in-house by us. We give them minimal documentation on the projects. The platforms we build are modular with the different modules working independently.

We build most of these in-house, and we got to eLuminous for additional modules. Tasks start with a simple email request followed by a Skype call. Because of the speed our clients require, I don’t have the time to sit and write everything down, make brief documents, purchase orders, and so on.

What is the team composition?

I have one dedicated programmer, and I’ve worked with three of their programmers in total. I also have a sales contact person.

How did you come to work with eLuminous Technologies Pvt Ltd?

They’d reached out to us in the past, asking if we needed coding services. I had quite a bit of back and forth with their salesperson over email and Skype sessions. It came down to them having a good sales rep with a trustworthy nature. I gave them a try, and it’s been a very good relationship since then.

What is the status of this engagement?

Our ongoing engagement with them started in April 2018.

What evidence can you share that demonstrates the impact of the engagement?

The work that eLuminous does is mostly behind the scenes. They solve logistical problems for the clients. When our client has a problem, eLuminous finds a solution for it.

For example, our client has POS software for multiple locations in the country, which also manages stock levels across the stores. They opened an e-commerce store. Normally, a business would keep dedicated stock in a warehouse for the web store, almost as if it was a separate entity. It was more beneficial to have and sell that stock inside physical stores.

Their POS software was archaic, and the people behind it refused to do development for it. We needed to integrate stock management for the site, but the software provider refused to do it.

What we did was to build a functionality through which the customer could integrate a CSV report received from the POS into the e-commerce system. We built a module that uploads the report and matches the data with the products on the website across different criteria: color, quantity, pricing, and more.

How did eLuminous Technologies Pvt Ltd perform from a project management standpoint?

We communicate through Skype and email.

What did you find most impressive about them?

The best part about working with them is that they hire female programmers. I’ve hired many in the past, and 99% of them were male.

With eLuminous’ programmers, I’ve always had an open line of communication. They ask me questions about the project during the day, and they give me delivery times.

Working with eLuminous has been a pleasure. I’d always had to micromanage programmers, so I might as well’ve been doing the work myself.

Are there any areas they could improve?

I’m happy with their programmers and the lines of communication. Because of how the economy is, the rand is much weaker than the US dollar, which we paid them in. I wish they were a bit cheaper.

Do you have any advice for potential customers?

I deal primarily with the developer, and I speak with the project manager only when there’s a problem. My recommendation is to keep an open line of communication with the staff and to treat them like people, not just as a supplier.

Introduce your business and what you do there.

I’m the managing director of a web design and development company.

What challenge were you trying to address with eLuminous Technologies?

We needed them to undertake a client project for us.

What was the scope of their involvement?

eLuminous created a dynamic map for a client's website. I gave them the designs, and then their team built the interactive map with HTML, CSS, and JavaScript. We delivered the map and its assets, and then the client managed the integrations into their website.

What is the team composition?

We worked with a project manager and a couple of developers.

How did you come to work with eLuminous Technologies Pvt Ltd?

I initially contacted their project manager, and we chatted about their company’s offerings. I then gave them a project brief, and they came back to us with questions and then gave us a quote. We approved their quote.

How much have you invested with them?

We spent about £500 (approximately $700 USD) on their services.

What is the status of this engagement?

We worked on this project in February 2021.

What evidence can you share that demonstrates the impact of the engagement? 

It was a fairly difficult project but eLuminous completed it without any problems. Their team built exactly what we wanted within the timeframe exactly, which was quite tight. I’m very happy.

How did eLuminous Technologies Pvt Ltd perform from a project management standpoint?

We used Trello, and their communication was great. Their project management was one of the reasons I liked working with eLuminous. Their team was happy to jump on a call and review everything to ensure their understanding before moving forward. I was very happy with their project management skills.

What did you find most impressive about them?

eLuminous dedicated a project manager to our project who had excellent communication skills.

Are there any areas they could improve?

No, I can’t think of any areas for improvement.

Do you have any advice for potential customers?

I would recommend initially working them on a smaller project. If you’re happy, you can then move on to a bigger project.

Introduce your business and what you do there.

I’m the owner of a design consultancy that does everything from UI/UX to product design. I work as a freelancer and consultant, and I occasionally hire other contractors to help with the services that I provide.

What challenge were you trying to address with eLuminous Technologies Pvt Ltd?

I wanted to create my own website to make my company more discoverable through Google and ultimately generate more leads.

What was the scope of their involvement?

eLuminous developed my site from scratch in WordPress. The site houses my portfolio and has easy call-to-action buttons. Clients can get in contact by emailing me or booking Zoom meetings.

What is the team composition?

I worked with 4–5 people from eLuminous, including senior developers and project managers.

How did you come to work with eLuminous Technologies Pvt Ltd?

I believe they reached out to me via LinkedIn. We started building a relationship. I’d interacted with them for 3–4 months and talked to them about other projects before I decided that I wanted to build my own website, so I felt comfortable using them. I looked at their portfolio and liked what I saw.

How much have you invested with them?

A rough estimate would be $1,000–$2,000.

What is the status of this engagement?

I started working with eLuminous in January or February 2020. I put the project on hold because of COVID, and we picked everything up again around May or June of that year. The final phases were done in August or September 2020.

What evidence can you share that demonstrates the impact of the engagement?

The site is done well in terms of usability and has good UI/UX design. It’s also responsive across desktop and mobile devices. Those were key success metrics, as was the ease of working and communicating with the team. eLuminous implemented all of the features and content that clients would want to see, such as use cases, portfolio pieces, and contact information. It was pretty straightforward.

Customer feedback has been generally good. I haven’t done a lot of research into getting feedback, but I’ve gotten a lot of leads through the website.

How did eLuminous Technologies Pvt Ltd perform from a project management standpoint?

I started the project during a difficult time, right after COVID hit. Nonetheless, I could always get in contact with eLuminous. There might’ve been times when I had to wait a couple of days for a reply, but I wasn’t very proficient in terms of communication, either. All of our communication was over email.

What did you find most impressive about them?

Their speediness in figuring out issues and resolving them was impressive. The process of working with them wasn’t tedious — in fact, it was fun to go through the different challenges that I had and determining how to solve them.

Are there any areas they could improve?

It was a difficult time for all of us, so it’s hard to comment. They could’ve improved communication by getting back to me sooner, but other than that, I don’t have any negatives.

Do you have any advice for future clients of theirs?

Having a clear goal of idea of what should be built will make the process much easier. I recommend listing the key features of the app or website and making a plan beforehand. I didn’t have an exact idea of what I wanted, so there was a bit of a waiting period while I figured that out.

Introduce your business and what you do there.

I’m the senior web developer for a marketing and technology firm.

What challenge were you trying to address with eLuminous Technologies Pvt Ltd?

We needed help with a business development project.

What was the scope of their involvement?

First, eLuminous Technologies analyzed our system and came up with a project roadmap. They have enhanced our website and integrated it with external platform APIs, including Amazon and three other platforms. 

They’ve also integrated with the ClickBank platform, through which we sell our products. Previously, we had to log into several separate accounts. eLuminous Technologies did an integration so that we can access all of the data from one system. Now, we have all of the content and account data in one spot.

What is the team composition?

I am in contact with a senior web developer. I give him all of the requirements, and his team analyzes it and creates the development plan.

How did you come to work with eLuminous Technologies Pvt Ltd?

Our partner had hired eLuminous Technologies and found them to be helpful, so they introduced them to us.

How much have you invested with them?

My company has spent $10,000.

What is the status of this engagement?

We started working together in December 2020, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

eLuminous Technologies is professional and has excellent skills. We’re satisfied with them.

How did eLuminous Technologies Pvt Ltd perform from a project management standpoint?

They meet deadlines; they haven’t been any delays. They’re quite efficient and organized. We use a project management tool to organize the tasks. We understand each other.

What did you find most impressive about them?

Their analytic skills are impressive and perfect for our requirements.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

We have recommended our friends to them. I don’t have any advice other than to go ahead and work with them.

Introduce your business and what you do there.

I’m one of the co-founders of CN Marketing. We’ve been in business since 2012. I look after the business development strategy and planning. We’re a small company mainly involved in web and mobile app development, integration services, and hosting.

What challenge were you trying to address with eLuminous Technologies Pvt Ltd?

It was very difficult to find the right resources to build our client websites based on their business requirements. We needed to outsource a lot of these services.

What was the scope of their involvement?

We’ve given a lot of outsourced work to them, mostly for website development services.

At that time, we weren’t doing app development. However, we’ve been doing that ourselves in recent years using Ionic, an open-source framework.

What is the team composition?

I always had direct contact with the owner. We even had a visit from him in the second year of our relationship. There were 3-5 people, but we could scale up when needed.

How did you come to work with eLuminous Technologies Pvt Ltd?

They offered to use a local resource to manage and close the gaps in the project. Their prices were quite competitive. We could also scale up quite quickly with them.

How much have you invested with them?

We've spent between 600,000–800,000 rands (approximately $50,000–$55,000 USD).

What is the status of this engagement?

We started working together in February 2014–December 2017.

What evidence can you share that demonstrates the impact of the engagement?

Our relationship was very fruitful and respectful. They were very accommodating, and we were happy with the relationship. It’s unfortunate that we had to end the relationship due to international matters that were outside of our control. We had no issues with them. They were always flexible, and I’d recommend them anytime to anyone.

How did eLuminous Technologies Pvt Ltd perform from a project management standpoint?

We ran our own project management using Teamwork. It made it easier to have everyone on the same platform. They were a very capable team. We were able to deliver on time and within the budget parameters.

It was nice having direct access to the owner of the company. We could speak to the top man right away to make decisions very quickly. The outcomes of those talks were always successful.

What did you find most impressive about them?

They were very flexible, and their prices were extremely competitive. Their competency was strong.

Are there any areas they could improve?

They were more of a production house than a support and maintenance team. It would have been nice if they could have helped more in those areas. We picked that up on our end but would've liked to outsource it.