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Eldeot has been supporting medical practitioners and organizations like physicians, hospitals and clinics in providing quality EMR services. The team at Eldeot consists of well-trained and expert in Patient demographic entry

 
$5,000+
 
< $25 / hr
 
10 - 49
 Founded
2017
Show all +
Chennai, India
headquarters

Reviews

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Medical Data Entry & Support for Software Company

“This would not have been possible without Eldeot Info’s involvement.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2017 - Dec. 2017
Project summary: 

Eldeot helped to design medical records software and assisted with data entry into the system. They consulted on healthcare industry needs and helped to make connections with a healthcare data entry expert.

The Reviewer
 
1-10 Employees
 
Chennai, India
Murugan Durai
Founder, Jarvis Software
 
Verified
The Review
Feedback summary: 

Thanks to Eldeot’s contributions, the software is in use in one clinic and is being proposed for use in hospitals. They helped to establish a product that is functional and accessible at all times. Eldeot’s expertise in healthcare and data entry was paramount to the success of the product.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CTO of Jarvis Software, which provides a variety of software products and services, including mobile and web application development using technologies like .NET and React Native.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eldeot Info?

We were building a solution for a large client in the healthcare industry. Even though we could build a software platform, we didn’t have enough knowledge on the client’s domain. We didn’t know how the data would be stored and fed within the system. We needed help from a partner.

SOLUTION

What was the scope of their involvement?

Eldeot Info helped us understand requirements from the customer’s perspective about how the data would be processed within the system. They helped us design the overall system. The software is used to create and maintain patient records. Their team helped us enter the data into the system and also helped our client recruit an expert on healthcare data entry.

What is the team composition?

We worked with one of the managing directors of the company, who took part in every development stage. We worked with another resource during the support phase.

How did you come to work with Eldeot Info?

I found them in a Google search for local companies with experience in the healthcare industry.

How much have you invested with them?

The cost of their work was $500–$600. The scope of the engagement was very small, but they helped us at different points from design to data entry and support.

What is the status of this engagement?

We started working with Eldeot Info in October or November 2017. The project took three months to complete.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The client is happy with the performance of both our teams. The clinic is currently being run using our system. This would not have been possible without Eldeot Info’s involvement. We are also pitching the platform to other hospitals in the area.

Given the industry for which it was made, the platform needed to be 100% functional all the time. Eldeot Info has 15 years of combined experience in the healthcare and data entry fields, so they were able to deliver well.

How did Eldeot Info perform from a project management standpoint?

Given their background in the healthcare industry, they communicate well in this space. One of our clients has a U.S. counterpart who took part in the collaboration; Eldeot Info communicated well with that person. They stuck to deadlines for 90% of the time. We had in-person meetings at both of our locations.

What did you find most impressive about them?

Their experience was essential for identifying the crucial points of our requirements.

Are there any areas they could improve?

They have been performing well, so I don’t have any negative comments. I will definitely keep them in mind for future projects.

Do you have any advice for future clients of theirs?

Clients need to bring exact requirements and quality expectations to the first meeting in order to ensure that Eldeot Info will deliver the best possible solutions.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer