Ekspert SEO Karol Kwiatkowski

BACKGROUND

Introduce your business and what you do there.

I am the owner of Biebrza24.pl. It is a family business that has been operating on the market since 1999. We provide tourist services in the Biebrza National Park.

What challenge were you trying to address with Ekspert SEO Karol Kwiatkowski?

I commissioned Kwiatkowski to position and improve visibility in the search results of my website www.biebrza24.pl

What was the scope of their involvement?

Prior to signing the contract, the scope of involvement was unreserved. It was obvious that Kwiatkowski was trying very hard.

What is the team dynamic?

I did not feel too much involvement in the work on my website, but only after signing the contract.

How did you come to work with Ekspert SEO Karol Kwiatkowski?

Kwiatkowski is my cousin's friend with whom he studied. My cousin asked me to give Kwiatkowski a positive opinion on your website. I shared with Kwiatkowski my profile on https://www.linkedin.com/ and Kwiatkowski wrote himself a positive opinion as he wanted in English. As soon as the opinion was written, I decided that I would use his services and commissioned him to position my website and it was my mistake.

How much have you invested with them?

Even before signing the contract, I invested a lot of my time to present Kwiatkowski my expectations and tell him in detail about my company, so that he would know how to properly approach the positioning of my website. The monetary costs I incurred were = PLN 4,190

What is the status of this engagement?

Kwiatkowski was supposed to work on my website for 4 months. After 3 months, he broke off with me without informing me, neither by phone nor by e-mail. The invoices he issued me were paid regularly to his bank account.

How did your relationship with the vendor evolve?

Before signing the contract, the commitment and fight for the potential client was visible. After signing the contract, he tried to work there for 2 months. After that, I didn't notice any involvement. I tried to contact him by phone, but he did not answer and did not call me back.

SEO expert Karol Kwiatkowski failed to complete the project. Promised a lot and did almost nothing. We agreed that he would work 10 hours a month for 4 months. After 3 months, he ended his cooperation with me without informing me at all. During these 3 months, he focused only on analyzes that did not increase the page's position at all. He charged me money for a sponsored link and didn't add that link at all. In this way, he tried to deceive me or extort extra money.

Only after my intervention did he return the money for the unplaced link. If I hadn't reminded myself, the money probably wouldn't have come back to me. Doesn't always answer the phone and doesn't call the customer back. He signs contracts that he does not fulfill. He asks his friends to add positive opinions to your website, where these friends have not used his services at all and have no grounds to leave a credible and true opinion. I am disappointed with the cooperation with Karol Kwiatkowski.

How did Ekspert SEO Karol Kwiatkowski address the challenges that arose?

Before signing the contract, he promised a lot and had a lot of ideas on how to improve the position of my website in search results. He was supposed to work on my website for 4 months, 10 hours a month. After less than 3 months, he quit his job completely without informing me in any way.

Describe the impact this engagement has had on your business.

I haven't noticed any commitment on his part, as well as an improvement in the visibility of my website in search results for the period when he was supposed to work on it.

How was project management handled?

Very poorly. In the first month I received an e-mail report and the scope of work that Kwiatkowski had done on my website. I didn't get any reports for the next few months. It was only when I asked for it that he sent it to me by e-mail.

Is there anything that the vendor did well or that you would consider a strength?

The strong point was definitely keeping an eye on his settlements so that the invoice would reach me on time.
Before signing the contract, the fight for a potential client. Once the contract was signed, his involvement in the project and work fell to the second plan.

In what specific areas can they improve?

In fulfilling contracts and what is agreed not only by e-mail, but also by phone.
To answer the phone, and if he can't talk at the moment, he should call customers back in his free time. More commitment to work and to see its effects.

What advice do you have for clients with similar needs to yours?

My needs were not excessive. Kwiatkowski did not meet them and did nothing that would make me happy. My advice is not to use Kwiatkowski's services.

This review was published on March 7, 2022. 

Piotr Siebiedziński

Owner, Biebrza24.pl

Hospitality & Leisure

1-10 Employees

Poland

Less than $10,000

Jan 2022 - Ongoing

Project summary

Ekspert SEO Karol Kwiatowski has provided SEO services for an agro-tourism company. The team manages the client's online visibility and traffic in order to improve ranking and get the target audience.

Feedback summary

Ekspert SEO Karol Kwiatowski has worked closely with the client to understand their needs and create a solution for improving page rank. The team has been approachable and communicative to provide progress updates throughout the workflow. They are professional, knowledgeable, and hardworking.

BACKGROUND

Please describe your company and your position there.

We are an agrotourism farm, located at the bank of the Biebrza river in the Podlasie region of Poland. We offer our guests a whole range of services - various forms of accommodation, rafting as well as catering services. We are a family business and I am currently working as the head of it.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ekspert SEO Karol Kwiatkowski, and what were your goals?

Since our website is the primary source of reservations, we need to maintain steady visibility and traffic. People from the whole country should be able to find us and book a reservation. We wanted to find further areas to improve so that we could rank better and get more guests.

SOLUTION

How did you select Ekspert SEO Karol Kwiatkowski and what were the deciding factors?

The vendor was recommended by a friend. Before deciding on launching our cooperation, we had a discussion about our company and our long and short-term goals. What makes Karol stand out from the competition is the fact that he dug deeper than most agencies that we’ve worked with before. We were working directly with Karol, who was responsible for helping us in terms of SEO.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Karol works very fast and according to a plan. First, he learned about us then created an easy-to-digest plan for making our website rank better. When it comes to describing his style of communication, I would say that it is very open, patient, and full of knowledge. On more than one occasion Karol made sure that we understood the different aspects of SEO and their impact on our business.

How many people from the Ekspert SEO Karol Kwiatkowski team worked with you, and what were their positions?

We worked directly with Karol.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Karol works very fast and according to a plan. First, he learned about us then created an easy-to-digest plan for making our website rank better.

Describe their project management style, including communication tools and timeliness.

Karol has a very open approach. The team likes to keep in touch with us and makes sure that we are always up to date with the process. We communicate by e-mail, phone and video calls.

What did you find most impressive or unique about this company?

Karol is very professional and full of knowledge in terms of running a successful online business. What is more important is the fact, that he lives and breathes SEO and puts all that effort into improving our rankings and traffic

Are there any areas for improvement or something they could have done differently?

No, everything worked great.

RATINGS

Overall rating: 5 Karol is a fantastic partner for any business that is serious about SEO.

Quality: 5 The quality of work was excellent. The SEO results were achieved.

Cost: 5 Overall, the cost of Karol’s consulting was very competitive.

Schedule: 5 We had no problem with scheduling. The deadlines were kept.

Willing to refer: 5 I can confidently recommend Karol to anyone who wants a reputable SEO consultant.

Please describe your company and your position there.

I am a physiotherapist who runs a small physiotherapy office.

For what projects/services did your company hire Ekspert SEO Karol Kwiatkowski, and what were your goals?

I hired Karol intending to understand better how my business performs online. I wanted to know what could be improved with my website and map presence. I also wanted to know if my current online marketing toolset was right for the job.

How did you select this vendor and what were the deciding factors?

Karol was recommended to me by a friend, with whom he works on a different project.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Karol provided consulting services for me. He helped me to understand the science behind how search engines work. He showed me how to improve my website and map profile so that I can attract more customers.

How many people from the vendor's team worked with you, and what were their positions?

I am working with Karol.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After a consulting session with Karol I was able to better understand how to rank in search engines. After a few weeks, I saw improvements in rankings and the traffic came flooding in.

Describe their project management style, including communication tools and timeliness.

As a consultant, Karol uses a great toolset that facilitates the day-to-day work and reporting. Everything is on time, and his communication style is very open and patient.

What did you find most impressive or unique about this company?

Karol is an excellent consultant with a lot of experience gained through the years. I love how he uses all of that to help my business grow.

Are there any areas for improvement or something they could have done differently?

I cannot think of anything to improve.

Please describe your company and your position there.

I am the CEO of a company that manufactures and maintains large outdoor screens.

For what projects/services did your company hire Ekspert SEO Karol Kwiatkowski, and what were your goals?

We are active in a very competitive niche; with the advent of LED screens, the ease of use coupled with their attractive pricing, screens are becoming a very sought-after product. Our main goal was to learn more about our SEO performance and see what could be improved.

How did you select this vendor and what were the deciding factors?

We’ve contacted Karol through recommendation. What was the deciding factor? Well, Karol was quick to understand our needs and was able to show us quite a few elements of our SEO strategy and its shortcomings.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We allowed Karol to make an analysis of our website and the way it performs. He then created a report and explained all the details in a very approachable way.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with Karol.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We learned about all the problems with our domain in terms of SEO, and we are now working on fixing them.

How effective was the workflow between your team and theirs?

The workflow was very effective and we have no problems with communication.

What did you find most impressive or unique about this company?

For a person with such experience and vast knowledge of SEO, Karol is very calm and modest. They are like a mentor to our company, and we feel that we are growing thanks to them.

Are there any areas for improvement or something they could have done differently?

Everything is excellent; there is nothing to improve.

Please describe your company and your position there.

I am the CEO of a web publishing company. We drive our revenue through our vast network of websites. Traffic is our product as it enables us to earn our income through selling ads.

For what projects/services did your company hire Ekspert SEO Karol Kwiatkowski, and what were your goals?

We needed a review of our strategies and website in order to find and remove bottlenecks and undeperforming pages. In general we ware performing a major overhaul of a netework and wanted to make sure that on the SEO side, everything was stellar.

How did you select this vendor and what were the deciding factors?

I’ve met Karol at a local conference.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The project was extensive as there were many domains that had to be analysed, plus a large amount of data coming from our strategy for 2023-2025. The general idea was to improve as many websites as possible utilizing the 20/80 approach as it was possible. Focusing on quick wins and getting rid of the most impactful problems.

How many people from the vendor's team worked with you, and what were their positions?

I was working with Karol.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are receiving a steady improvement in organic traffic across our domain network.

Describe their project management style, including communication tools and timeliness.

Karol has a very modern approach to performing SEO. Unlike many agencies, they have no problem showing the current tasks' status, the next steps, and so on. Karol utilizes a lot of tools and automations to make the process smooth.

What did you find most impressive or unique about this company?

Two words, knowledge and approach. Both are important elements, but when combined, they allow for great things to happen.

Are there any areas for improvement or something they could have done differently?

I cannot imagine anything to improve.

Please describe your company and your position there.

I am the owner of the e-commerce store majaimaks.pl

For what projects/services did your company hire Ekspert SEO Karol Kwiatkowski, and what were your goals?

I am running a small e-commerce website that sells all manner of products for children. I needed to perform an overhaul of my website so that it could rank better on Google and drive more sales.

How did you select this vendor and what were the deciding factors?

Karol was recommended to me by a friend who worked with him on other projects. Karol won me over with his open approach and thorough analysis of the tasks to be done.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We had quite the task before us. We started from scratch and completed a total overhaul of the website. Karol was making sure that everything went smoothly and according to plan. The deliverables were - a new and improved website and better rankings in Google.

How many people from the vendor's team worked with you, and what were their positions?

I was in direct contact with Karol.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I enjoy a new and improved website that ranks better than before.

Describe their project management style, including communication tools and timeliness.

Karol has an excellent project management style. He offers his full support in all things related to the project and beyond.

What did you find most impressive or unique about this company?

The openness, the down-to-earth attitude, and the can-do attitude as well. No task is too big if you plan it well and work in an intelligent way. Also refreshing honesty with what has to be done to make it work.

Are there any areas for improvement or something they could have done differently?

I honestly can't think of anything else that could be done to improve the process.

Please describe your company and your position there.

I am the owner of a boutique online marketing company.

For what projects/services did your company hire Ekspert SEO Karol Kwiatkowski, and what were your goals?

I was looking to expand my online presence so that so I could drive more clients from my website.

How did you select this vendor and what were the deciding factors?

Karol was recommended by a long-time business partner. After the recommendation, I had a sit-in with Karol where we discussed the ins and outs of SEO and how they could answer my needs.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We had the opportunity to work on the issues in person. We started with a general discussion of the current state and where we could get from there. Then we divided the process into steps, with each step having a set of deliverables. I was given my project workspace, where everything was reported.

How many people from the vendor's team worked with you, and what were their positions?

I worked with Karol (Owner & SEO Expert).

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are in the middle of an ongoing process. It is easy for me to see the progress and communicate with Karol.

Describe their project management style, including communication tools and timeliness.

Karol has set up a unique form of coordination and communication. Hence, the entire process is going smoothly. At any point in time, I can check the current status of the project and the to-do list.

What did you find most impressive or unique about this company?

Karol has a lot of knowledge in the field of SEO, and his ability to deliver together with modern solutions makes him stand out among even bigger companies.

Are there any areas for improvement or something they could have done differently?

I am entirely convinced that there is nothing left to improve.

Please describe your company and your position there.

I am the COO / Co-founder at Appstronauts. We are a software development company from Poland.

For what projects/services did your company hire Ekspert SEO Karol Kwiatkowski, and what were your goals?

We are actively working on getting more leads from the US, Scandinavia, and DACH. One of the ways of getting those leads is through SEO. Hence we required the service of an expirienced SEO consultant.

How did you select this vendor and what were the deciding factors?

We found this vendor online. Later we learned that he was already working for one of our business partners, so we quickly contacted him and established cooperation.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Karol began by performing a thorough audit of our online presence; he then moved to create a strategy and list of steps for the coming months. We are currently working under his guidance.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Karol.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After starting cooperation with Karol our rankings skyrocketed. The process is well underway. We are working towards our next targets. The whole process is going well.

Describe their project management style, including communication tools and timeliness.

Karol has a very dynamic style of management. He gave us a custom workspace where we were listing and discussing all the work. We are always in the know and the process is running smooth.

What did you find most impressive or unique about this company?

Karol can find the right tool for the job and knows everything about SEO.

Are there any areas for improvement or something they could have done differently?

I cannot think of anything to improve.

Please describe your company and your position there.

I am the owner of Marol. We are a local construction warehouse with more than 15 years of market presence.

For what projects/services did your company hire Ekspert SEO Karol Kwiatkowski, and what were your goals?

My company was looking for an SEO freelancer who would help us to improve the organic traffic and sales in our e-commerce. We also wanted to have better visibility in local search listings.

How did you select this vendor and what were the deciding factors?

We found Karol through a mutual friend. Karol was presented as a go-to person when it came to SEO. After an initial call, we’ve made up our minds to start working together.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

At first, we had to learn more about the way users interact with our website through search engines. Then we moved to work on the main problems hindering our growth.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Karol directly.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The process is still in development. But we see that as a company we have learned much about online marketing. Our website is getting more traffic and our local presence is stronger than ever.

Describe their project management style, including communication tools and timeliness.

Karol has an excellent approach. He is a real jack of all trades when it comes to SEO. Furthermore, They excel at taking complex ideas and breaking them down into easy-to-understand elements.

What did you find most impressive or unique about this company?

The most impressive thing about Karol is his unique approach and the results he delivers.

Are there any areas for improvement or something they could have done differently?

I think there is nothing to improve.

Please describe your company and your position there.

We are a team of dedicated athletes turned swimwear designers.

For what projects/services did your company hire Ekspert SEO Karol Kwiatkowski, and what were your goals?

My company hired Ekspert SEO Karol Kwiatkowski to improve the organic traffic and sales in our e-commerce.

How did you select this vendor and what were the deciding factors?

We found Karol through his website. We’ve made up our minds after having an initial call with Karol. He won us over with his extensive knowledge of SEO and understanding of our business.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We were starting from scratch. With an underperforming website and a brand that was recognized offline, with little quality e-commerce traffic. We were looking for a clear action plan.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Karol.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are still working on implementing all of the ideas, but we see a clear improvement in our SEO. Sales are growing at a staggering rate and we are gaining recognition that allows us to significantly increase our sales offline.

Describe their project management style, including communication tools and timeliness.

For me, Karol is a fully-fledged expert. He is knowledgeable, professional, and patient. He pays great attention to detail and works toward achieving our goal.

What did you find most impressive or unique about this company?

I believe that his approach and understanding are what sets him apart from other professionals in his field.

Are there any areas for improvement or something they could have done differently?

I cannot think of anything to improve.

Please describe your company and your position there.

I am the Co-owner at Gif Nieruchomości. We are a real estate agency.

For what projects/services did your company hire Ekspert SEO Karol Kwiatkowski?

Our website was underperforming when it came to driving sales. Since none of us are SEO specialists, we needed to hire a professional, who could identify what needed fixing and the best way to improve our website.

How did you select this vendor and what were the deciding factors?

We found the vendor online. We were looking for freelancers, who had a lot of experience and could present the results of their previous work. It is not often possible to hire a former head of SEO with over 10 years of experience

Describe the project in detail and walk through the stages of the project.

We needed to find all the elements within our website that needed to be improved. We started with an audit, then moved on to create a strategy for all the future actions that impact SEO. In the end, we focused on tactics on how to build a good backlink profile.

How many resources from the vendor's team worked with you, and what were their positions?

Karol was the only point of contact.

Can you share any outcomes from the project that demonstrate progress or success?

We are still improving our website. But the first signs of better traffic and visibility are already there. We get more visitors and the rankings have gone up in amounts never seen before.

How effective was the workflow between your team and theirs?

I love the way Karol approaches SEO - he is patient, and great at communicating ideas, even the more complex ones.

What did you find most impressive or unique about this company?

Karol is one of those professionals, who have a lasting impact on your business. He influenced the way our company is dealing with SEO.

Are there any areas for improvement or something they could have done differently?

I think that there is nothing to improve.