Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
For me, the collaboration has been working for the last four years. We have the same values as eJump Media, which goes beyond the fact that we're both Romanian companies. If we need a website developed in two weeks, eJump Media will accommodate us.
How did eJump Media perform from a project management standpoint?
I usually work directly with eJump Media's co-Founder, Radu, but our developers will interact directly with theirs. eJump Media is open in this sense, and they have recently hired a project manager. I am happy to work with that person as well since it can make communication smoother. Many clients will initially want to work directly with developers, but, after seeing that the work isn't very organized, they will prefer a project manager who can sort things out.
I have had to push them a little bit, and remain directly involved, but eJump Media has never missed a deadline. From our point of view, we set out very difficult tasks. For a more organized client than us, maintaining the schedule would not be a problem.
What did you find most impressive about eJump Media?
They are great at delivering what they promise to deliver. We are one of their biggest customers, and we can be very demanding, but eJump Media has managed to cope with the pressure we put on them.
Are there any areas eJump Media could improve?
The project manager hired by eJump Media has been a huge step for them. I've mentioned this to them many times. Developers will test their own work, but a project manager will ensure that the project runs smoothly. I look forward to being able to send a product to customers without having to test it. Having an in-house project manager on eJump Media's end will take this pressure from our shoulders.