EFEKT

Please describe your company and your position there.

I’m Head of Project Management in Neoteric. We are a team who decided to challenge the way that most software houses work. We believe in approaching each project as a potential game-changer and because of that, we support our clients comprehensively, going far beyond the code. Combining tech expertise with understanding of business needs, we ensure that the products we make not only work but succeed.

For what projects/services did your company hire EFEKT?

We reached EFEKT to find a UX/UI partner to help us with Product design in our internal StartUp Skillhunt ( HR platform to recruit IT best talents). However, our cooperation expanded into having reliable Product Design support for our projects. Our collaboration started in 2016, and we are collaborating from time to time.

What were your goals for this project?

Regarding our internal Startup, the main goal was to go to the market as soon as possible to verify our idea. EFEKT listened to our concept and helped us to take it to the next level. We knew that scaling requires money. After the successful launch of the product, we were able to receive the investment to develop this product further.

How did you select this vendor?

We know each other from our local network. In 2016 we were creating our first venture as Neoteric’s spin-off, and it was an excellent opportunity to try out EFEKT.

Describe the project in detail.

In our cooperation, I found services like:

• Support for our Business Development team
• UX Workshops
• Creating User flows and architecture of information
• Preparing wireframes
• Creating User interface in mobile &web apps or websites.
• Collaborating with our development team and helping them to remove any roadblocks in terms of design.
• Taking part in Sprint plannings and demos for a customers

What was the team composition?

EFEKT is more like a boutique UX/UI agency working on a few projects at the same time. We worked mainly with Simon&David ( partners in EFEKT) and other designers from the team.

Can you share any outcomes from the project that demonstrate progress or success?

From the perspective of Software house, UX/UI resources are super necessary for having a successful digital product. This phase of design helps:

•  understand requirements better and transform user stories into designs.
• solve any roadblocks during the design stage
• prototype & test solutions with users without a line of code
• for a customer to know how his product will look like
• reduce the time of development by having accepted designs
• create visually appealing products

How effective was the workflow between your team and theirs?

We used Slack for written communication, Google Hangout for video-calls. On each sprint planning, we have been discussing backlog and any possible obstacles. In some projects, we used Trello or Taiga for managing user stores. EFEKT was very active, helping us to deliver everything on time and within a budget.

What did you find most impressive about this company?

I would say knowledge of the product development process and the ability to quickly understand what the business goal behind the product is. It’s not only about beautiful images, rather than a solid understanding of end-users ( their challenges, expectations, and frustrations) and aligning with our development team. They are proactive and eager to integrate with our team.

Are there any areas for improvement?

Honestly, I don't want them to change anything.

Please describe your company and your position there.

I’m a Managing Director of a company that provides commercial performance solutions and better customer care tools for insurance distribution networks, call centers, and websites.

For what projects/services did your company hire EFEKT?

We have prepared some initial mobile wireframes in a mock up tool to explain our scope better, but at the end of the day, we expected to re-think from an external standpoint the UX approach and Design User Interface or web and mobile platform.

What were your goals for this project?

Our main goal was to create a user-friendly tool for purchasing insurance. On the other hand, we wanted to make sure that the design team will be aligned with our development in terms of feasibility, assets, and specific solutions.

How did you select this vendor?

I found their team on Clutch. We had an interview via video-conference when we could discuss the project, expectations, and share an initial scope of the project. Simon ( partner in EFEKT) walked us through their processes, tools, and portfolio. After receiving a quote, we decided to go with them.

Describe the project in detail.

We have already defined the features of our product, so I guess it was more comfortable for EFEKT to start from this point. However, we needed the UX/UI expert to validate our ideas and transform them into the interfaces which faced our expectations.

What was the team composition?

Our primary touch point was Simon, partner in EFEKT. He was responsible for communication and managing the project. As far as I know, there was also one UX/UI designer and one designer who was creating assets like icons & graphics.

Can you share any outcomes from the project that demonstrate progress or success?

We are in the middle of the development & testing phase. Our team is delighted with the outcome and having ready UX/UI allows us to create technical documentation. Our development team is much more efficient because a lot of issues have been solved upfront on UX/UI design phase.

How effective was the workflow between your team and theirs?

The process was pretty good. We appreciate instant communcation tools EFEKT is using, such as Slack, and work progress sharing tools they are using, that was fitting well our own organisation that is distributed on several countries. They managed to finish a project in the budget, so we were delighted to get our work on time and without any additional costs.

What did you find most impressive about this company?

Rather than blindly executing what we told them, they suggested some improvements in our initial thinking. We had solid communication through our Slack channel, so everyone in the project was aligned. When EFEKT identified possible roadblocks, they asked us early so we could figure those issues out.

Are there any areas for improvement?

Many things have been produced by EFEKT and sometimes we could have the feeling to be lost in the various versions.

Please describe your company and your position there.

I’m a Lead Project Manager at Codibly. We are technology & consulting company focused on Digital Sustainability solutions. Our origin is excellence in software. We started as a software house with fifteen people on board, wanting to deliver perfect technology solutions.

Now, in 2019, when we're a team of over sixty talents and still growing, we’re extending it into technology that makes a difference and has a tangible impact on the world of everyday life. Our goal is to actively take part in creating a positive future for both clients’ business and the environment.

For what projects/services did your company hire EFEKT?

We reached out to EFEKT because we needed their UX/UI expertise to design a web application with a lot of data visualization for our customer from the US.

What were your goals for this project?

The main goal was to review& re-design an existing solution. We were building a new version of the application, so it was a great moment to conduct a bit of research on how we could improve user experience and a visual layer of the app.

How did you select this vendor?

Some time ago, EFEKT approached us as UX/UI support for tech companies. They have a strong understanding of building digital products and working with developers. Their portfolio and past testimonials led us to have a more in-depth conversation. We got along well and had a similar workflow& communication approach.

Describe the project in detail.

We started with gathering requirements of features which were in the scope of releasing a new version. EFEKT made a review of the existing solution, and they have created the first version of wireframes that we could show to our customer.

Once we gathered feedback, we could start doing User Interface. EFEKT showed us a mood board, and we agreed on the design direction. Afterward, they delivered all assets for our development team.

What was the team composition?

We primarily worked with a senior designer and one project manager.

Can you share any outcomes from the project that demonstrate progress or success?

I don’t have any metrics because we are still in the middle of implementation for our customer, but the quality of the work was excellent. Our customer was delighted with the outcome and communication. They were able to take the requirements that we gave them—and create a system that works.

How effective was the workflow between your team and theirs?

As a Project manager, I was pleased with how this project was running. We were in very close communication via Slack and zoom. We had frequent updates about things that have been done and upcoming tasks to resolve.

During demo sprints, we had a video-call with our customer to present a demo of the design. We were discussing challenges and gathering feedback. Communication was in fluent English.

What did you find most impressive about this company?

They've been resourceful and found solutions to every problem. They were able to take our feature-heavy technical vision and turn it into a user-friendly interface. EFEKT has been a great team player who helped us deliver a good quality design.

Are there any areas for improvement?

There’s nothing I can think of.

Please describe your company and your position there.

I’m a co-founder in Stylefect. Stylefect is a social platform where anyone can be an influencer and promote their products. Our main goal is to connect brands with people by influencers.

For what projects/services did your company hire EFEKT?

We needed a partner to lead the UX/UI stage of building the platform. We had internal development resources, but the information architecture, user flows, interface design were things that had to be made.

What were your goals for this project?

The design had to be appealing to our market segment, which is mostly fashion brands and influencers. We are trying to combine influencers, buyers, and brands into one ecosystem. The project required a lot of research and thinking of how we could motivate people to be present and come back to the platform.

How did you select this vendor?

I met Simon (partner in EFEKT) on the conference. I vetted EFEKT and thought they were a good fit to be a design partner for our needs.

Describe the project in detail.

We transferred our desired features into a low-fidelity mindmap. We knew that it wasn't detailed, so we were happy that at the beginning, EFEKT worked about general user flow without paying attention to the UI. In a quite short amount of time, we managed to have clear vision across all stakeholders what we are trying to build.

After we gave them feedback, they built wireframes (starting from mobile-first approach), and after accepted UX, they came up with a solidly consistent "look and feel" for us. In the end, we got all exported assets and project to inspect via Invision Inspect

What was the team composition?

We worked with one administrative person and two designers from EFEKT.

Can you share any outcomes from the project that demonstrate progress or success?

Our internal team is happy with the outcome. What is the most important EFEKT managed to solve a lot of doubt across our internal team. We weren't exactly sure about the final features, but they helped us to make it right. The apps' professional design also helps us when pitching to new clients.

How effective was the workflow between your team and theirs?

They're always reachable if we have an issue or questions. After some significant milestones, we met at EFEKT's HQ, so we could present a demo and discuss the project. Daily communication we kept via Slack.

Each Monday, EFEKT obliged to create certain tasks so we could track the progress at the end of the sprint. Designs were presented via Invision, so we had straightforward access to give our feedback and check any changes.

What did you find most impressive about this company?

They're very flexible and invested in our success. What I admired most that EFEKT is not only a group of designers but people who have a solid understanding of business, MPVs, lean methodology, testing, and marketing.

Are there any areas for improvement?

I don’t have any specific recommendations.

Please describe your company and your position there.

I’m co-founder and head of business development in Peersoft - Softwarehouse which enhances our partners with tailored software solutions.

For what projects/services did your company hire EFEKT - UX/UI Agency?

We were looking for a partner that would help build UX/UI for our customer’s search engine. We were responsible for front-end & back-end. We wanted to help our customer end to end and we knew that for the sake of having a successful B2C product we need Product Design.

What were your goals for this project?

We had some initial workshops with our customer where we outlined some major features, we were able to start working on some of the back-end but still, we have a load of doubts regarding user flow and UX in general. Our main goal was to have all mobile&web screens accepted&ready to develop. We had a whole roadmap of the product, so we needed designs to squiz into the timeline.

How did you select this vendor?

EFEKT has a good reputation in our local market. We chose them because of their vast expertise in design, the track record of successful projects, and their perfect understanding of working with Software companies.

Describe the project in detail.

We were approached by a company with a vision to create a search engine gathering thousands of brands from all around the world. He started working with some UX but he was really disappointed with the outcome and pace. He asked us if we can help with Product Design as well. We arranged a meeting with Simon ( partner in EFEKT) and we felt that they knew what we were trying to accomplish more than anyone else. As I mentioned we had some roadmap and user stories in a backlog. EFEKT helped us to transfer them into wireframes, build a clickable prototype and then design a whole interface even with icons or motion design. Our front-end developer worked closely with designers to make sure that we have implemented everything pixel perfect.

What was the team composition?

In the team, there were 3 designers and Project Manager. The engagement was roughly for 4 months.

Can you share any outcomes from the project that demonstrate progress or success?

Their designs and overall site generated positive reactions. What we know our client managed to build B2B partnerships with well-known fashion brands once they have seen the site. Since the launch of the e-commerce, traffic is visible. We got to these results much faster and efficiently than we would’ve on our own thanks to their experience in designing digital products.

How effective was the workflow between your team and theirs?

Our scope has been changing constantly, but EFEKT has been flexible and patient The communication has been great. Designers we worked with have always been available for our questions. At each planning, we agreed on user stories that we want to cover in certain sprint. At the end of the sprint we had an internal demo when we presented the outcome to our customer. Our communication was mostly by Slack and they were using Invision to present designs and get feedback.

What did you find most impressive about this company?

I was extremely happy that we chose EFEKT and our customer was absolutely satisfied with the results. They were very professional and flexible, adapting solutions to handle technical challenges on our development side.

Are there any areas for improvement?

We were satisfied and would work with them again which is happening right now, to be honest.

Please describe your company and your position there.

I’m a product developer in a Swedish company Zyax AB. In Zyax, we are passionate about technology development and innovation. Zyax aims to develop a system that becomes the heart of the self-thinking energy-efficient smart home. There are many fun technology gadgets to fill the home with today, but they do not always speak so well with each other. We began our technology revolution with the development of a truly competent heart and brain. Different apps for controlling your lights, heating and security system are not needed. One app is all it takes to become energy aware and control your home!

For what projects/services did your company hire EFEKT - UX/UI Agency?

We wanted to create a solution for owners of energy-efficient smart homes. We trusted in EFEKT to build outstanding user experience and user interface experience.

What were your goals for this project?

We needed a team to support us in defining our requirements, screens, architecture, designs, workflows, and other elements related to developing our solution. Our goal was to enter the market quickly with our MVP. I believe the main goal was to help us put our ideas in order. We had loads of features and we didn’t know how to put everything in one piece, not mentioning having good usability.

How did you select this vendor?

We were recommended Efekt by common partners. We knew that we would need to have a native mobile application and desktop solution. We got a recommendation from our partner that it’ worth considering EFEKT to take care of this Product Design stage. We had an initial meeting when we discussed the idea. I have been very impressed with their work. They roughly estimated the budget and we started to cooperate.

Describe the project in detail.

Our idea was to create a possibility to connect many branded devices into one HUB, which connects controllers and devices with wired or wireless solutions like Zigbee, Z-Wave or Bluetooth at once. EFEKT was responsible for Web&Mobile design. It required a lot of User Research, the discovery of existing solutions and working a lot on combining all technical requirements into something user-friendly. We had ongoing meetings, demos, exchanging feedback. While the bulk of the project was complete, they continue to make minor updates as requested.

What was the team composition?

We worked directly with Simon- Partner in EFEKT and Przemek- Senior Product Designer. I know that apart from that there was a Visual Identity Designer and Motion Designer who helped with some animations.

Can you share any outcomes from the project that demonstrate progress or success?

We don’t have specific data about Revenue, Customers because we are still in the middle of the development phase. We shared Product Design with our internal team and in general, there was very positive feedback. We believe that adding to your company’s portfolio SmartHome solution will give us a visible edge in Swedish market.

How effective was the workflow between your team and theirs?

From time to time we had a face-to-face meeting but mostly our every week our Project Manager set the scope for upcoming sprints. EFEKT invited us to their Slack so it helped a lot in terms of exchanging information. Designs were presented in Invision which was great to understand better how it’s gonna look. at the end.

What did you find most impressive about this company?

The team at EFEKT was knowledgeable, dedicated, and committed to success. They felt like part of our team. I’m aware that this project was sophisticated in terms of technical requirements and sometimes scope has been changing but EFEKT was very flexible. Whenever we had to push more scope to the development team, they always delivered on time.

Are there any areas for improvement?

The designers in Efekt do insist on their design which sometimes leads to discussions. I do believe these discussions lead to a better end result where we could combine everyone's ideas and thoroughly work on the designs.

Please describe your company and your position there.

I’m Senior Developer and Project Manager in Blast Lab. We are a team of 30+ dedicated people who bring the technology 4.0 revolution to life! With extensive experience in software and hardware development, we focus our everyday efforts on delivering great products.

We focus on: Internet of Things systems, M2M communication, Cloud Computing, Android and iOS native mobile applications development.

For what projects/services did your company hire EFEKT Agency?

We approached EFEKT for our Hardware& Software IoT project. There were responsible for a full Product Design in a Web and Mobile Application.

What were your goals for this project?

The ultimate goal was to make sure that we all are on the same page. We knew that building a whole system will require a lot of development so we didn’t wanna burn our client’s money by many changes a lot into development.

That’s why we emphasized that UX/UI stage is crucial. Clickable prototype and the accepted interface was essential for us.

How did you select this vendor?

I asked for a referral from people in the IT industry. EFEKT has been recommended as a company that understands creating digital products and works constantly as UX/UI partner for Tech companies. We met with Simon (partner in EFEKT) and felt that he was someone we could have faith in.

Describe the project in detail.

EFEKT started the UX/UI design process with a proper understanding of technical requirements, user stories in the backlog and features which we were aiming to build. Then they build architecture information with a user flow which helped us to understand the whole project from a bird’s eye perspective.

After all of the requirements were established, they built interactive mockups and wireframes, which we later implemented in a Software phase. It was a really close collaboration between our customer and us.

What was the team composition?

We worked mainly with 2 guys from EFEKT.

Can you share any outcomes from the project that demonstrate progress or success?

I believe that the main impact of our collaboration was the fact that our customer was very satisfied with the outcome of a Product Design part that EFEKT took ownership of. I cannot share any specific numbers of this project due to NDA.

How effective was the workflow between your team and theirs?

I was mainly responsible for a whole project, but we were all available on Slack and often EFEKT has been talking directly with our customer so it helped me a lot as well. Mutually each week we were discussing what is required.

From time to time we had face-to-face meetings. Projects were presented in Invision where we could track progress and resolve all issues regarding UX/UI. They were very accessible and responsive throughout the engagement.

What did you find most impressive about this company?

They matched our expectations. We're very happy with their willingness to take the time to understand the product and technical requirements. What’s more the personal relationship with them was fantastic.

Are there any areas for improvement?

I have nothing but positive things to say about our experience with them. For sure it is now the first company I will reach to when starting another project and in need of UX/UI specialists.

Please describe your company and your position there.

I’m Senior Product Owner in FAMOC (Enterprise Mobility Management platform). Established in 2006, Famoc provides a portfolio of industry leading solutions for the mobile device lifecycle management market, enabling any number of smartphones or network devices using a variety of operating systems to be centrally and remotely managed, over the Internet. FAMOC manage is designed to suit the requirements of organizations who wish to simplify administrative procedures, gain visibility and control over a large fleet of smartphone devices, and who have a desire to radically improve the security of their handsets and associated data. As such, Famoc has customers in the government, telco, financial, energy and pharmaceutical sectors. Additionally, Famoc is leading the way in MDM/EMM for the mass market, vastly improving mobile transaction security in mobile banking solutions, and offering handset and web-based end user self care solutions for mobile service providers.

For what projects/services did your company hire EFEKT Agency?

We wanted to upgrade our user experience, user interface in our main system. We were implementing some new products into our overall ecosystem so that was a good moment to think more about usability. We wanted a partner which could help us with that. This is an ongoing cooperation.

What were your goals for this project?

My main goal as a product owner was to fasten the process of delivering certain features that we had in a backlog. I’m aware that prototyping on the design phase is much quicker and cheaper so we were able to discuss new ideas with all stakeholders efficiently.

How did you select this vendor?

We were looking for UX/UI partner who might work for us. We interviewed a couple of agencies before narrowing the list to EFEKT. We have conducted first trial engagement and it all went smooth.

Describe the project in detail.

We are working together on different projects but what I could say about the process that at the very first EFEKT is trying to understand main goal of the product to make sure that the team is aligned with each other. We are usually spending some time gathering requirements and then EFEKT works on user flows, creating wireframes and going through various iterations of visual design. The last stage is handing over all deliverables for our in-house development team and being in touch if anything needs to be explained for our dev. team.

What was the team composition?

We worked directly with the designers and a project manager. EFEKT invited us to their Slack so it helped a lot in terms of communications.

Can you share any outcomes from the project that demonstrate progress or success?

As mentioned above, we work on various projects so it’s kind of hard to outline particular outcomes but in general, definitely speed of implementing new features increased. Awareness of design in our organization has raised as well. I believe we think more about users.

How effective was the workflow between your team and theirs?

They're very responsive and proactive. I really like that they’ll push back when they really feel something will improve the user experience. They always met our deadlines which was very important for me as a Product Owner. We used Invision to deliver our feedback and check progress of work.

What did you find most impressive about this company?

They have a very solid design team. They came up with some interesting design angles and had some very creative flows. They work with a lot of different clients from various markets, so they take the best of best practices from different places in order to see how they can apply them to a new domain. That was clearly visible when we have done one completely new project with geo-localization employees by GPS.

Are there any areas for improvement?

I didn’t have any issues with them. It’s great to have a design company that’s engaged.

Please describe your company and your position there.

I’m CEO of Embro, a leading company in customization shoes and clothes in Poland. We work with the biggest brands like: Nike, Under Armour, Adidas and more.

For what projects/services did your company hire EFEKT Agency?

We were in partnership with EFEKT for creating great user experience for our customers. EFEKT helped is to create an online journey through the design of a website and mobile application.

What were your goals for this project?

We set a couple of targets including: - to increase the number of inquiries from the B2C market - to upgrade the process of sending graphic projects from our customers. to raise our brand awareness across clothing&shoes brands to increase our annual contract value build an innovative solution for our B2B partners

How did you select this vendor?

After meeting with several companies we compared three major inputs. Previous experience, Cost, Timeline. Afterward, we were convinced to work with EFEKT.

Describe the project in detail.

We started with with kick-off meeting where all team members of both parts met and we settled our main goals and vision. Later EFEKT explained the design process and we had workshop which helped us to understand what are we trying to build. We were brainstorming all features of the mobile application and prioritized them into what is most important for version 1.0. Once we have done that, we received wireframes which were foundation of our digital product. We could use a clickable prototype without a line of code to get a feeling of user flow. Later on, we successfully went through User interface phase where we exactly knew how our product gonna looks like.

What was the team composition?

I was in touch with Simon ( Partner, EFEKT), who assigned dedicated designers.

Can you share any outcomes from the project that demonstrate progress or success?

We were very satisfied working with EFEKT. They had awesome ideas how we can boost our business through digital solutions. We gathered unanimously positive feedback from our customers and current business partners. I think that we could build a competitive edge in our industry.

How effective was the workflow between your team and theirs?

On a day-to-day basis we were in communication with EFEKT. They have been available for meetings at different times. That was really important for a project delivery and it showed us that they were determined to launch a product according to the timeline.

What did you find most impressive about this company?

I was amazed by how they think about business. They are not just designers but more entrepreneurs who are trying to build products that will help you to grow. Throughout the engagement, they were highly professional and made sure the cooperation went smoothly.

Are there any areas for improvement?

No, nothing to mention. They were a good partner, and we hope to work with them again in future projects.

Please describe your company and your position there.

I’m founder of Habit Challenge. Habit Challenge is a simple, beautiful and free app that will helps new productive habits and keeps track of progress. With Habit Challenge allows you to define any type of habit you want to integrate into your daily routine. For each habit you can choose daily occurrence and days of the week when you want to perform it.

For what projects/services did your company hire EFEKT Agency?

I hired EFEKT to help me design a mobile application from scratch.

What were your goals for this project?

My main goals were:

1. make sure that all user stories from backlog were represented by the interface
2. have an interface which was very feasible into the development phase
3. make sure that users will add their habits without any hassle (that was the main feature)
4. launch application before mid-October 2017 (have clear communication with the design team

How did you select this vendor?

As I remember, I’ve posted on Facebook that I’m looking for UX/UI team. Friend of mine tagged Simon, partner in EFEKT Agency.

Describe the project in detail.

Project covered designing app icon, user on boarding, habit creation, deletion and edit flow and main app screen where all the habits are presented.

What was the team composition?

I worked with Simon and one UX/UI designer.

Can you share any outcomes from the project that demonstrate progress or success?

I have seen great reviews coming in from my customers on AppStore and GooglePlay. People often outlined that they liked very much the design which was clean, minimalist! I’ve gained over 100K users since launch.

How effective was the workflow between your team and theirs?

My experience has been great in this sense. EFEKT is prompt and always I knew what was the stage of the project. The project was in budget and on time so it says everything about project management.

What did you find most impressive about this company?

EFEKT Agency really understood what I was trying to do and executed well based on those ideas. They have been one of the agencies which delivered the scope in a short span of time.

Are there any areas for improvement?

I didn’t really have bad experiences with them. Nothing that would require escalation. EFEKT constantly interact with me, in order to ensure that nothing was missed.