A concierge approach to your business needs.

Bronze
VERIFIED

Our mission goes beyond providing technology solutions. We help our clients achieve the highest level of operational excellence so they can focus on what matters – their core business. Through our comprehensive range of services, we ensure our clients stay ahead in the ever-changing technology landscape and maximize their overall success.

 
$1,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2006
Show all +
Portland, OR
headquarters
  • Portland, OR
    United States

Reviews

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Managed IT for Real Estate Investment Firm

"Edge Networks saves us time and money."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2005 - Ongoing
Project summary: 

Edge Networks provides managed IT services. The team facilitated Wi-Fi throughout various real estate properties, built security network servers, and installed security cameras and other protections.

The Reviewer
 
11-50 Employees
 
Florida
VP, Investment Company
 
Verified
The Review
Feedback summary: 

Edge Networks exceeded expectations, providing exceptional IT services. Their communicative team is receptive to any feedback. They are excellent problem solvers and inventive thinkers. Customers can expect a responsive IT services provider.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of a real estate investment firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Edge Networks?

We needed help with providing Wi-Fi throughout our real estate network.

SOLUTION

What was the scope of their involvement?

Edge Networks provided Wi-Fi for our real estate properties. Their team built a security network server in our corporate office. The hosting account can be used remotely and runs through properties in various cities. They also implemented all the security servers and management; one server has phone service.

Edge Networks provided the entire IT service for our company. Initially, their team came on-site for setup and then manages remotely. They were private servers, and we started using iCloud. Their team also helped install security cameras and security over all the properties.

What is the team composition?

We worked with a project manager and their team.

How did you come to work with Edge Networks?

Edge Networks was recommended to us.

How much have you invested with them?

We’ve been spending around $60,000 a year.

What is the status of this engagement?

We started working with Edge Networks in 2005, and their services are ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since their team organizes remotely, we have fewer people to employ and save more money. Everybody is happy with Edge Networks.

How did Edge Networks perform from a project management standpoint?

We use a ticketing system and have been pleased with their documentation and communication. If something happens, Edge Networks answers quickly.

What did you find most impressive about them?

Edge Networks saves us time and money. We can tell them an issue, and their team comes up with better ideas and resolutions than we anticipated.

Are there any areas they could improve?

There are none that I can think of.

Do you have any advice for potential customers?

Don’t be afraid to bring their team into new areas. They’re a helpful resource.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them.
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Washington
ID
602 652 531
Date of Formation
Sep 22, 2006
Last Updated
Apr 18, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
1
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
January 4, 2019