Preferred Partner of Global Fortune 500

COMPANY OVERVIEW:

Eastgate Software delivers software development services to worldwide business with quality trusted by Fortune Global 500. We help business build automotive, user-engaging, and intelligent software products by applying advanced technology such as AI/Machine Learning & Big Data Analytics.

 

AI & BIG DATA:

We aim to help client transform their way of doing business. Our research group has 2 PhDs, 4 Masters, and 10 more Data Scientists to implement our research results. We have many advanced solutions for Natural Language Processing, Optical Character Recognition, Object Detection & Pattern Recognition (people, vehicles, and fleets), Recommendation Systems, Smart Traffic System, etc.

 

REFERENCE:

Siemens - Fortune Global 500, Liventus – USA, Dasan - South Korea, Ominext - Japan, Digi BNC – Singapore, Vietnam Television - Vietnam, etc.

 

PROFILE:

  • Company Overview:

https://drive.google.com/file/d/1IEYGAhTgF7y717-6qQHV5dDzD-gXXqhb/view

  • AI Capability:

https://drive.google.com/file/d/1QeTEjF5PGaH713Ooj-l-EVflT6K3_MIZ/view

  • Web & Mobile Profile:

https://drive.google.com/file/d/1TunynHZk6nYsTQv6qnZ8QWO4NP-Nhtc3/view

 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
2014
Show all +
Hanoi, Vietnam
headquarters
  • Hoa Cuong Building, 11 Thai Ha, Dong Da
    Hanoi 10000 04
    Vietnam

Portfolio

Key clients: 

Siemens - Germany, Liventus - USA, Dasan - South Korea, Ominext - Japan, Digi BNC - Singapore, Vietnam Television - Vietnam, etc.

Reviews

Sort by

AI-Driven Teeth Imaging Software

"We anticipate further collaboration on a larger project based on their work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - July 2018
Project summary: 

Eastgate Software utilized AI technology to develop a dental mapping system that detects and labels specific teeth based on x-ray images.

The Reviewer
 
201-500 Employees
 
Hanoi, Vietnam
Van Do
General Manager, Ominext JSC
 
Verified
The Review
Feedback summary: 

Eastgate Software leverages a bright team that works effectively to provide smart software solutions. Their efficient research strategy yielded timely and thorough updates. Strong communication and a professional approach made for a successful engagement.

BACKGROUND

Please describe your company and your position there.

I am the general manager of Ominext JSC. We are a technology company that provides IT solutions for health and medical firms in Japan.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eastgate Software?

We contracted with Eastgate Software’s AI/machine learning team to build the technology necessary for a new product.

What were your goals for this project?

We wanted to build an application that automatically detects, numbers, and labels every tooth from dental x-ray images.

SOLUTION

How did you select this vendor?

A close friend of mine recommended Eastgate Software.

Can you go into detail about the services they provided and the scope of the project?

Our five-month engagement consisted largely of Eastgate Software researching and providing us with several different approaches to our problems. After selecting the most appropriate solution using AI, they worked diligently to produce a software package that exceeded our expectations.

What was the team composition?

Their team has one project manager, two technical engineers, one data scientist, and one QA technician.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Eastgate Software delivered a product that features greater detection precision than we initially expected. Every demonstration and presentation ran smoothly. We anticipate further collaboration on a larger project based on their work.

How was project management arranged and how effective was it?

Their scrum master effectively managed all team members and projects. Their communication with our team was always direct and timely.

What did you find most impressive about this company?

They take a very professional approach to all manners of the project.

Are there any areas where they can improve?

No, I am quite happy with their services.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Television Company

"The quality of the work and their professional style was impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - July 2018
Project summary: 

Eastgate Software was hired to create two products for the end-client: a recommendation system and an analytics system. They delivered on these projects through a custom software development.

The Reviewer
 
11-50 Employees
 
Hanoi, Vietnam
Giang Luong Tuan
CEO, Heliosys Technology System Company
 
Verified
The Review
Feedback summary: 

The products Eastgate Software created engaged millions of users through the site. Site traffic increased after the launch of the projects, resulting in a satisfied end-client. They utilized the Scrum methodology throughout the process, contributing to their quality work and effective communication.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Heliosys, an IT service company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eastgate Software?

We have two projects with one of the biggest television companies in Vietnam. They needed us to build a recommendation and analytics system for their digital platform. We hired Eastgate Software for their skills in big data, AI, and mobile app development.

What were your goals for this project?

We needed an analytics and recommendation system built into the end-client’s digital platform that serves millions of users looking to search/play videos.

SOLUTION

How did you select this vendor?

They were recommended by a close friend who had several successful projects completed by Eastgate Software.  

Can you go into detail about the services they provided and the scope of the project?

The two projects lasted 1.5 years. Their staff helped us build the system from the ground up, including design, architecture, development, quality control and maintenance. They assisted in collecting the requirements from the end client and built a custom software based on those needs.

What was the team composition?

The team consisted of one project manager, a solution architect, a data scientist, a few web developers and a quality assurance contact.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to successfully launch the product for our end-client. They are satisfied with the way the analytics and recommendation tool can engage millions of users. The product also attracts more traffic for their products.

How was project management arranged and how effective was it?

Everything was very smooth; our project manager was PMP certified. They applied Scrum methodology, making communication very fast and efficient.

What did you find most impressive about this company?

The quality of the work and their professional style was impressive.

Are there any areas where they can improve?

My only suggestion is to create more documents, such as a user’s manual. There is very little else they could improve on.

5.0
Overall Score Good experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have good project planning skills and stick to deadlines.
  • 5.0 Cost
    Value / within estimates
    They offer a competitive price.
  • 5.0 Quality
    Service & deliverables
    They provide a good service together for a good price.
  • 5.0 NPS
    Willing to refer
    Yes, I am absolutely willing to refer them.

Traffic Light System Integration for Transportation Authority

“Their implementation was professional, disciplined, and systematic.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2017 - Apr. 2018
Project summary: 

Eastgate Software built a proof of concept before developing an integration of extant municipal stoplight control systems and processes used elsewhere. They then tested the integration with automated systems.

The Reviewer
 
1-10 Employees
 
Aachen, Germany
Project Manager, MAT.TRAFFIC GmbH
 
Verified
The Review
Feedback summary: 

Eastgate Software’s thoughtful, methodical approach helped them provide a deliverable that met key government criteria, assuaging any end-user worries. Well-oiled project management processes freed them up to respond quickly to concerns and to offer imaginative solutions to meet those challenges.

BACKGROUND

Please describe your company and your position there.

My company develops project-specific adaptations and integrations for city traffic control and management systems. I am the project manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eastgate Software?

We needed to integrate a customer’s traffic light controller fully into a type of network-wide control and management system that is used in cities around the world.

What were your goals for this project?

We needed not only the integration, but comprehensive testing of that integration so that we could obtain an official compatibility certificate from a local public authority.

SOLUTION

How did you select this vendor?

We selected them based on a personal recommendation.

Can you go into detail about the services they provided and the scope of the project?

We started with a kickoff meeting, during which we defined several project phases. In phase 1, Eastgate Software familiarized themselves with the system, and we worked together to define the technical approach, architecture, and design.

Subsequently, they designed a prototype to prove the feasibility of their solution. Then, they implemented that solution and tested it with a high degree of automation.

What was the team composition?

Throughout the project, they provided experts that maintained permanent communication with us. The combined team was comprised of about six people, with one project leader from my company and five people from Eastgate Software. Their team included an architect/system analyst, senior- and mid-level C++ developers, and testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their solution was critical to our customer—especially since the compatibility certificate is the basis for further business. For us, it was important to deliver good results, so we could work on future projects for that client.

How was project management arranged and how effective was it?

We handled project management, with one technical team leader on their side. We collaborated via MS Teams, Teamwork, and Skype, and had productive daily meetings throughout the project.

What did you find most impressive about this company?

Their team was communicative and proactive. They gave thorough responses and developed creative solutions to difficult problems. Their implementation was professional, disciplined, and systematic, and they followed the processes outlined in the initial scope closely.

Are there any areas where they can improve?

There are some areas in which they might improve, but nothing particularly significant.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    We achieved all objectives, so our client was satisfied.
  • 5.0 NPS
    Willing to refer

Native App Dev for Custom Business Solutions Provider

"They were proactive, they had experienced developers, and they kept improving."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2015 - May 2018
Project summary: 

Eastgate Software designed and developed multiple software backends and native Android and iOS apps. They maintained the software and integrated the backends with various APIs and CRMs. 

The Reviewer
 
51-200 Employees
 
Chicago, Illinois
Ha Bui
Application Development Manager, Liventus
 
Verified
The Review
Feedback summary: 

Every app worked well, earned great feedback, and looked fantastic. Eastgate Software suggested solutions proactively and delivered regular progress reports. The team solved problems quickly and continually made improvements to their workflow. 

BACKGROUND

Introduce your business and what you do there.

Liventus is a consulting company that works with medium and large fintech, e-commerce, and engagement firms. I’m currently an application development manager. When I started working with Eastgate Software, I was a technical lead. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eastgate Software?

Our clients needed to create new technologies, and our in-house talent didn't fit their requirements. Since we didn’t have an experienced mobile developer, we decided to find a vendor. We looked at a freelancer website, but it was a horrible experience.

SOLUTION

What was the scope of their involvement?

After building small mobile apps and a few pilot projects, we started creating larger mobile and backend development projects. Over the past three years, we’ve completed six or seven applications. We still do small projects. They took care of 90%-95% of the process, although we helped them with deployment and production.

One of our larger projects was native Android and iOS applications for a franchise company with about 100 stores. The apps collected customer information from a tablet and fed it into the CRM, which integrated with Salesforce. Eastgate later upgraded to a hybrid development app called Submarine. We provided the wireframes and designs and they developed the backend, created an API, and hooked it up to other systems. They've maintained the app for two years.

Another app was a 3D scanner that captured and created a heatmap of a person's foot. They developed a backend based on existing hardware, and their design team created the mockups and wireframes. Once we approved it, they added a fancier UI to the wireframe. They completed this app in May 2018, and they still do maintenance.

What is the team composition?

We originally worked with two mobile developers. When we tackled larger apps, the team grew to five developers, a QA person, and the technical lead. I communicated with the technical lead and the project manager.

How did you come to work with Eastgate Software?

We were referred to Eastgate Software, and I trusted the person who suggested them.

How much have you invested with them?

We spent $55,000.

What is the status of this engagement?

We worked together from October 2015 to May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app for the franchise company looked great and earned excellent feedback. We had tried developing it with a freelancer, but it was horrible. Eastgate Software took many practice steps and handled everything well.

The client said the app looked professional, as if it had been developed by an agency in the United States. It worked smoothly and presented no problems. Eastgate Software helped us detect unforeseen performance issues and suggested that we upgrade the server memory. 

How did Eastgate Software perform from a project management standpoint?

In early 2016, we had some hiccups. I gave feedback to the manager and they improved quickly. From that point on, their project management was great. They sent daily reports, and we communicated using Skype. I wasn't involved with development other than user acceptance testing.

What did you find most impressive about them?

They were proactive, they had experienced developers, and they kept improving.

Are there any areas they could improve?

The most challenging thing was the 12-hour time difference. When we started our day here, they finished theirs. It was difficult to communicate at the beginning.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer