eagerworks

BACKGROUND

Please describe your company and position.

I am the Founder of Gambit

Describe what your company does in a single sentence.

Gambit is a new experiential dating app, focused on providing singles a tool to connect quicker IRL. Our experiential approach encourages singles to take action and break never-ending chat patterns. Gambit is positioned to make dating more efficient and accountable through a redefined, intentional user journey.

Gambit is a B2B and B2C SaaS offering, with Tampa Bay, Florida being the first test market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eagerworks to accomplish?

• Build an MVP
• Create initial branding

SOLUTION

How did you find eagerworks?

Linkedin

Why did you select eagerworks over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from eagerworks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Eagerworks was chosen as the best (and obvious) partner to build Gambit's MVP. 

Deliverables included: mulitple API integrations, a refreshed landing page, building and applying our signature algorithm, updating brand & UX/UI designs/journeys, creating an Admin and Business partner portal for our B2B capacities, and many more aspects that resulted in a gorgeous, functional, seamless, and compelling MVP.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of the project are clearly seen and felt when using the Gambit MVP - beta version of the app - available for both iOs and Android. 

We have begun to onboard our first batches of beta testers, who have communicated glowing reviews of the design, functionality, and feel of the early-version app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager, Cami, was/is a total rockstar. The team was timely, communicative, compassionate, patient, and collaborative at every stage of our work together.

What was your primary form of communication with eagerworks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication, motivation, and quick-witted nature are the most impressive attributes of eagerworks that represent the entire culture built, sustained, and exhibited by eagerworks as a company. 

They truly care about the trajectory of the project far beyond the bounds of the contracted scope, consistently making recommendations and adjustments to ensure ultimate success for the founders and startups they choose to work with.

Are there any areas for improvement or something eagerworks could have done differently?

Only improvement I could recommend is to clone the team assigned to my project so I can continue working with them on the daily. :) 

BACKGROUND

Please describe your company and position.

I am the CFO & Partner of Cacta Sustainability Solutions

Describe what your company does in a single sentence.

Digital platform focused on the automation, calculation, and reporting of the environmental impact of agricultural producers based on life cycle analysis.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eagerworks to accomplish?
Develop our platform

SOLUTION

How did you find eagerworks?

Referral

Why did you select eagerworks over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from eagerworks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Eagerworks has been dedicated to developing the CACTA Sustainability platform, working with a team consisting of two full-stack developers and one lead architect. They were committed to delivering a high-quality solution that meets our needs and providing continued support to ensure its success.

1. Web Application Development: The primary focus wason developing a web application tailored to the needs and specifications outlined by CACTA. This involves coding, programming, and designing the user interface to ensure usability and functionality.
2. Automation Integration: Implementing automation features within the platform to streamline processes such as data collection, analysis, and reporting. This involved integrating APIs.
3. Calculation Algorithms: Developing robust calculation algorithms to accurately assess the environmental impact of agricultural practices. 
4. Reporting Mechanisms: Development of semi automatic reports that allow users to generate comprehensive reports detailing their environmental impact. 
5. User Support and Maintenance: Providing ongoing support and maintenance for the platform to ensure smooth operation and address any issues or bugs that may arise. This includes monitoring performance, implementing updates, and offering technical assistance to users.

Key Deliverables:

• Fully functional web application developed according to CACTA's specifications.
• Automation features integrated within the platform to streamline processes.
• Calculation algorithms implemented to accurately assess environmental impact.
• Reporting mechanisms designed and implemented for generating comprehensive reports.
• Ongoing support and maintenance provided to ensure platform stability and usability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Cost management of the solution implemented (i.e AWS costing)
• Planning vs Execution timings
• Platform uptime
• Scalability potential
• User engagement metrics
• Accuracy of calculations: Validate the accuracy of environmental impact calculations performed by the platform. Compare the platform's calculated results against reference data to ensure that it produces accurate and reliable assessments of environmental impact.
• Bug fix rate

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management between CACTA and Eagerworks was exemplary, resulting in timely delivery and a successful collaboration. Both teams worked closely together, effectively coordinating planning, allocating resources, and ensuring seamless communication throughout the project lifecycle.
eagerworks consistently delivered project items on time, meeting deadlines and milestones as agreed upon. Their commitment to timeliness and quality was commendable, ensuring that each deliverable was completed to satisfaction.
Communication between the teams was smooth and efficient, with regular updates, progress reports, and discussions to address any issues or concerns promptly. This open line of communication facilitated a collaborative environment where both teams could exchange ideas, provide feedback, and make necessary adjustments to meet project requirements. Overall, the project was a testament to the effective partnership between CACTA and Eagerworks.

What was your primary form of communication with eagerworks?

Virtual Meeting

What did you find most impressive or unique about this company?

People.

Are there any areas for improvement or something eagerworks could have done differently?

Nothing at this stage.

BACKGROUND

Please describe your company and position.

I am the CTO of Vopero

Describe what your company does in a single sentence.

Vopero is a managed fashion resale marketplace that operates in Uruguay and Mexico.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eagerworks to accomplish?

• Develop the initial version of our re-commerce platform allowing for the resale of unique fashion items.

SOLUTION

How did you find eagerworks?

Referral

Why did you select eagerworks over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from eagerworks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Eagerworks helped develop our initial e-commerce solution with Node.js, React and React Native. This platform enables to collect, categorize, present and distribute millions of products in a systematized and efficient way. They worked on our product from the outset, bootstrapping the development of our back office, back-end, and mobile application. A solid microservices architecture in Node.js was built in order to be ready to scale easily and as fast as possible.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the help of EagerWorks, our startup was able to initiate the development of our custom e-commerce solution, while building our internal team and handing over control in a very streamlined manner. The final deliverable from EagerWorks provided a well-architected, working product that was aligned with our vision as a startup and our technical requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very involved with the project and committed to our timing. They consistently responded to our needs and excellent synergies were generated among the Vopero and EagerWorks teams during the transition and final handover.

What was your primary form of communication with eagerworks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Eagerworks was a great support in launching our startup. Their culture is very startup-aligned, they embrace agility and are very receptive to business needs. They demonstrated a deep understanding of our requirements and displayed excellent levels of technical expertise throughout the project.

Are there any areas for improvement or something eagerworks could have done differently?

They provided an excellent service and I would highly recommend them to anyone in need of software development services.

BACKGROUND

Please describe your company and position.

I am the Chief Product Officer of Trade X

Describe what your company does in a single sentence.

Facilitates cross-border vehicle trade

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eagerworks to accomplish?

• Build our Instant Request feature set
• Build microservices that support operations (i.e. PDF Service)
• Improve the performance of our application

SOLUTION

How did you find eagerworks?

Referral

Why did you select eagerworks over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from eagerworks were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We tasked Eagerworks with re-factoring our entire Instant Request experience which was critical to the company as its the primary point of customer acquisition through fulfillment of the vehicle requests buyers have. In addition, we had noticed performance issues on our application and asked them to take a look, perform testing and recommend some solutions for implementation. 

Finally, the ecosystem runs on services, and a few critical ones that Eagerworks built were a Vin Decode service that helps automatically identify vehicle descriptors (year, make, model, etc.) and PDF service which automated the way we generate customer invoices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new Instant Request experience is amazing, it performs well and it met all of the original requirements. Eagerworks always went one step further and recommended ways to improve the implementation from the original design and we really appreciated their partnership throughout the process. In terms of our microservices, they were very reliable and stable - they currently help power a seamless user experience and we're very appreciative of the speed and reliability delivered by the team. Lastly, the work they did to improve performance was very noticeable by our customers and staff, and overall we noticed a 3x improvement in site speed and loading times.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked within our team and adopted our scrum practices. We were in constant communication, and they always responded to our needs proactively.

What was your primary form of communication with eagerworks?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The integrity of their developers and commitment to our project and company.

Are there any areas for improvement or something eagerworks could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and position.

I am the Founder of Abasta Club

Describe what your company does in a single sentence.

Abasta is a sustainable tech web application using web 3 and a circular economy approach to influence consumer habits, offering a marketplace for organic and sustainable products and implementing a waste recycling system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eagerworks to accomplish?

• We wanted to develop a pilot program to test our business idea of creating an e-commerce for sustainable products.

SOLUTION

How did you find eagerworks?

• Referral
• Other

Why did you select eagerworks over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from eagerworks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us develop our pilot program. The objective was to create an efficient e-commerce platform and quickly adapt as we learned from our users. Then, Eagerworks developed a custom software solution due to the need to adapt the product to a circular economy where users can return their containers to reuse. 

Eagerworks were more than software providers, they became our strategic advisors and helped us make the right decisions in order to achieve our business objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Growth in active users on the Abasta platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As an early-stage startup, we had to take small steps and continuously evaluate the impact of every decision we made. Eagerworks provided us with regular updates and have been responsive to our feedback and requests for changes. They have also been proactive in identifying potential issues and proposing solutions.

What was your primary form of communication with eagerworks?

• Virtual Meeting

What did you find most impressive or unique about this company?

The best part was the scope of their involvement with the project. They were always available to answer questions, give advice, and evaluate alternatives to improve, adapting to our budget and possibilities.

Are there any areas for improvement or something eagerworks could have done differently?

Can’t think of anything. We’re very grateful for their job and support.

BACKGROUND

Introduce your business and what you do there.

I’m the head of product for a fashion rental platform. We operate a marketplace, a managed service that handles rentals on behalf of designer brands, and an enterprise service for several large retailers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eagerworks?

Our enterprise business was incredibly fast-growing, so we needed a larger and more experienced development team to support the growth. We were looking for a partner to help us achieve the demands of the enterprise business by maintaining it and producing more features.

SOLUTION

What was the scope of their involvement?

First, we engaged eagerworks for a smaller-scale project to build internal tools for us. Now, they’re providing us with a team of resources to support our enterprise development initiatives. We were looking for a range of senior, mid, and junior developers with experience building rental e-commerce websites. 

The resources have developed a design system, allowing us to build a highly scalable series of websites on the enterprise service. The team has also helped us build an order management system to help us process highly complex orders. Additionally, they’ve provided QA testing services. 

What is the team composition?

We currently have six people working on our project. At its peak, we had around ten people working with us. We don’t have a project manager, but the senior team members take on the project management responsibilities.

How did you come to work with eagerworks?

We initially found them on Clutch. Then, we proceeded to have a series of conversations to get to know them and determine whether their abilities fit our needs. After speaking with them, they performed a full website code audit to show us their strategic thinking skills and Ruby on Rails (Rails) proficiency. Our internal lead engineer reviewed their work and deemed them qualified to help us. 

How much have you invested with them?

We’ve invested about $100,000 in the partnership with eagerworks. 

What is the status of this engagement?

We started working with eagerworks in August 2022, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measure their success based on the speed and quality of their outputs. The quality of their output is why our partnership has progressed from a one-off project to an ongoing relationship of high magnitude. The eagerworks team is producing sufficient work of high enough quality that we’re deploying new features to production weekly.  

The eagerworks team has caught most bugs through staging, but some have inevitably made their way through to production. Overall, we’re happy with how they’ve handled bugs. 

How did eagerworks perform from a project management standpoint?

We’re responsible for managing the project, but they perform excellently with regard to deadlines and staying on budget. We use GitHub and our bespoke project management system for all code repository-related processes. We also use Slack to communicate and Google Meet for video meetings.

What did you find most impressive about them?

Flexibility is their biggest strength; they meet tight deadlines and accommodate implementations. They’re also very open to adjusting the team size as needed, which we appreciate. The eagerworks team also has a fantastic attitude and culture; they’re very happy and positive.

Are there any areas they could improve?

It would be great to see them document things and follow best practices a bit more, but it’s not a major area of concern. 

Do you have any advice for potential customers?

I recommend having an open mind and engaging eagerworks in frequent conversations. If you embrace their fantastic attitude and culture, you’ll get the best quality output from the team. Moreover, they’re a hard-working team who’s willing to work through the night, so it’s important not to abuse that, so you can maintain a good engineering culture.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Pilio, a UK-based environmental analytics software and consultancy company supporting businesses to transition to be net zero and nature positive.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eagerworks, and what were your goals?

We needed a software development team that could build a full stack online platform enabling the businesses we work with to measure and reduce their energy, carbon and nature impacts. We are an innovation company so wanted a software development team that would be able to translate our technical expertise into a suite of tools that are initiative for our clients to measure, report and communicate their environmental impacts.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected eagerworks having worked with numerous contract software engineers and having had the experience of an in-house software engineers - we had got to the stage in our company's business development were we recognised we needed a team is both skilled, responsive, but also enthused about the sustainability solutions we are bring to market. On interviewing the founders, Santiago and JP, we realised they could bring this to our software projects to turn our ambition in reality.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

eagerworks has built our Pilio Energy solution for buildings, Pilio Carbon solution for company and project-based carbon footprinting as well as now working with us on our new solution for Nature. Plus, a number of other special projects and white labels. All Pilio solutions are programmed in Ruby-on-Rails and we have be extremely satisfied.

How many people from the vendor's team worked with you, and what were their positions?

Over the five+ years we have worked with about 10 programmers. We have though always had continuity with the lead programmer and it has been great have new programmers join the projects.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are successfully commercialising the Pilio platform through a subscription license agreement. We receive very positive client feedback from using our software platform and our subscriptions are continuing to grow. eagerworks is adapting the code as subscription number grows as well as functionality.

Describe their project management style, including communication tools and timeliness.

We have weekly stand-ups and use teamworks, GitHub and slack for communication. We have quarterly and annual meetings talking about the strategy direction of the platform and the priorities for the coming period. The eagerworks team are always responsive and understand the importance of ensuring our customers have a good experience.

What did you find most impressive or unique about this company?

The team has built us a high-performing software platform. They are friendly and equally committed to ensuring we provide an innovative environmental solution to businesses.

Are there any areas for improvement or something they could have done differently?

As we build our customer proposition to include nature we plan to work together to ensure as the platform capabilities grow to remains easy and intuitive for our customers.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of a healthcare platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eagerworks?

We designed the hardware for our platform ourselves, but the app we had developed for it was pretty basic. We contacted eagerworks to help us bring that mobile app to a professional level.

SOLUTION

What was the scope of their involvement?

The eagerworks team developed the app for Android and iOS devices. They built everything from scratch and used Ruby on Rails, AWS, and SQL. We also asked for their help to create a web platform for inventory, which could enable our hardware to communicate with the app and an Amazon platform.

What is the team composition?

We worked with the founder, a couple of developers, and a project manager.

How did you come to work with eagerworks?

They were referred by a colleague who had worked with them in the past. We found that eagerworks was ready to go the extra mile for us, constantly providing feedback and new ideas. From the moment we started working with them, we felt very comfortable, so we decided to keep them as permanent service providers. 

How much have you invested with them?

We spent around $35,000.

What is the status of this engagement?

We started working together in Q4 2020, and the project lasted about a year and a half. Both platforms have been launched, but we will work with them again very soon for some updates and improvements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We used to have a non-functioning app, but after eagerworks embarked on the project, we were able to start commercializing our product. It was a complex development that required them to follow a lot of specifications and protocols, but they really took the time to learn about the project and translate our needs into a usable final product. 

How did eagerworks perform from a project management standpoint?

They were very professional and flexible, and they were always ready to provide clarification. I am honestly very satisfied with the way they worked. We used Trello to manage the project and communicated through Google Meet, phone calls, and in person meetings.

What did you find most impressive about them?

Their commitment, flexibility, and professionalism stood out to us the most.

Are there any areas they could improve?

No, I honestly couldn't say anything. They did a good job.

Do you have any advice for potential customers?

Promptly provide them with all of the information they require. This way, you can avoid any setbacks and immediately move forward with the project.

BACKGROUND

Please describe your company and your position there.

I own Papertelevision LLC, a small design and development company located in Cincinnati, Ohio. I also serve as lead designer and lead project manager on all projects that come through our doors. We typically outsource to various teams of developers, in addition to our in-house development team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eagerworks, and what were your goals?

One of Papertelevision's clients, GreenlightGO, was in a pinch and needed a new developer, fast. I was referred to Eagerworks by a colleague, and they quickly accommodated us with a call, and eventually a full solution to the challenges we were facing.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred to Eagerworks by a colleague who had heard good things about their team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Though this was a relatively small project, Eagerworks went out of their way to accommodate our needs in a very short-notice timeframe. Our client's website needed some urgent tweaks and fixes, and we had recently lost our previous developer due to a company overhaul on their part.

Eagerworks solved all of our issues quickly and with incredibly professional methods and communication. All tasks were solved, and we new that we'd found our new team of developers.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Eagerworks' owner and one of their lead developers, both of which were incredibly knowledgable and friendly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a business owner in the same field, I know it can be tough (read: annoying) to accommodate new clients who need work done ASAP.

By talking to Eagerworks and explaining our scenario, and with the knowledge that this would mean an ongoing working relationship in the future, they took the plunge and accommodated our needs. The work they performed was done quickly, and with incredible communication at every step.

We're definitely looking forward to future (larger) projects with them in the future.

Describe their project management style, including communication tools and timeliness.

All communication was on point regardless of the method. Responses were quick as well, a key factor since we were in a crunch.

What did you find most impressive or unique about this company?

They were very friendly, professional, and ready to absorb themselves in the vision of the product.

Are there any areas for improvement or something they could have done differently?

No areas of improvement are needed from my experience thus far!

BACKGROUND

Please describe your company and your position there.

I am the CIO at a innovative high tech retail startup that includes a video-game like digital customization experience and produces customized on-demand manufactured goods delivered to the consumer's door.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eagerworks, and what were your goals?

We had to quickly build a web application leveraging 3D video game like technology for consumer use, but also create a fully automated end to end pipeline that starts with a mobile app, uses our web site, and integrates with checkout and fulfillment services, and orchestrates a variety of important back end tasks.

SOLUTION

How did you select eagerworks and what were the deciding factors?

eagerWorks was recommended to us and are clearly knowledgeable staff with the ability to architect complex modern cloud applications as well as achieve velocity through skilled developers.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

eagerWorks preferred stack is Ruby on Rails, and in addition to that our application front end relies heavily on JavaScript. Over time eagerWorks was also able to help us with the development of our iOS app and other parts of our backend infrastructure, managing data storage such as S3, postgres, and implementing queueing jobs with workers, leveraging lambdas, and integrating with other platforms such as Shopify.

How many people from the eagerworks team worked with you, and what were their positions?

We work closely with one of the founders who is a technology architect and our current team of four other developers of varying skills levels. We also brought on our own developers and architects but eagerWorks is much more than staff augmentation -- they bring a point of view to the table and are capable of developing software directly with business users.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Investors were blown away by our demos enabling us to raise a significant seed round and pilot the full pipeline with a large enterprise partner. We are choosing to continue to working with eagerWorks as we build out new features and begin to scale for critical in-market events.

Describe their project management style, including communication tools and timeliness.

They are flexible on the process and we started with an agile scrum process and moved to kanban as that better suits our current needs. They are excellent communicators and leverage ticketing systems as well as tools like Slack and video conferencing.

What did you find most impressive or unique about this company?

They are great people to be working with, a partner not just a vendor, but they are also skilled and bring a point of view to the table, sometimes challenging business decisions as well which can be valuable, especially in a startup.

Are there any areas for improvement or something they could have done differently?

They have a strong Ruby on Rails focus and it would be great to see other focus areas too. At their size, the need to focus is understandable though. Despite the focus area, they have shown a willingness to adapt and work on other areas of our stack.