Can you share any outcomes from the project that demonstrate progress or success?
The most important metric we were evaluating was the amount of problems employees experienced with the old and the new software. In general, it dropped by half and the remaining problems were not related to the software quality.
How effective was the workflow between your team and theirs?
It worked like a charm. Communication, management, and cooperation processes are going without a single conflict or difficulty. Basically, cooperation is so smooth that we are not different companies but one big team sitting together.
What did you find most impressive about this company?
I was totally impressed with the great service and professionalism showed by their entire organization. There were several times when our delivery schedule could have been disrupted but they've managed to keep us on track and provide extra support when required.
Are there any areas for improvement?
Nothing comes to my mind.