Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
I can’t regurgitate everything people have said, but if you just go to the App Store and look at our reviews, there’s about 76 positive reviews, 5 out of 5. A lot of them talk about the design of the application, and how well it flows, and how easy it is to use. That’s a testament to their work.
Secondly, just general feedback, whenever we onboard people onto the app, we’ve gotten approximately 8,000 organic downloads and about 50% of our users are active. This is all organic growth. We haven’t done any elaborate marketing campaigns or anything. It’s just been organic niche communities telling each other about it and them highly engaging with the app. That’s a testament to the design.
With design, it’s very tough to put metrics on because it’s such a subjective thing. Everyone has a different opinion of a product, but we’ve done a relatively good job of making sure that the design is neutral. We’ve also made sure that it appeals to anyone that comes on and it’s easy to use. The metrics, downloads, engagement activities, as well as overall feedback, actual reviews, and what people tweet and message on Facebook, all of that’s been positive.
How did D.Workz Interactive perform from a project management standpoint?
It was excellent. There were no communication barriers. Their team was very honest and upfront. Every time I’ve needed to talk to them, they’ve been available. Every time there’s been a deliverable, they’ve clearly communicated. The assets and the content are always provided in a timely manner. They’ve never missed on a deliverable. When they say they’ll get it done, they do get it done.
What did you find most impressive about D.Workz Interactive?
It’s their overall ability to really believe in the projects that they take on. They have an interesting approach. They make sure that the project that they take on is something that they’re very passionate about. That’s what separates them from a lot of different other organizations. Other organizations tend to take on projects that bring in the revenue, but for Stas and the rest of the D.Workz team, it’s more so to see a vision through and see it become something successful.
Their overall belief in the projects that they take on and their ability to care for the success of the project is what really brings value to the table. There’s a lot of candor in their feedback. They’re fearless with giving the responses that normal founders wouldn’t want to hear. I would sometimes want certain design features and they would bring in their expertise and say, “This is probably not the best thing for your application. It might not lead to the most optimal thing.” Their ability to be honest and open about those things is what really makes me love their work.
Are there any areas D.Workz Interactive could improve?
None. I’ve had a very positive experience. There’s been no room for error. They’ve always been open with communication. I can’t really think of anything right now on the top of my mind that I would say they need to improve. For me to say they need to improve on something would just be forcing it.