What evidence can you share that demonstrates the impact of the engagement?
The free version of the app is live in the Google Play Store. The premium version of the app will be published soon. We haven’t made any strong marketing campaigns yet, but we have just under 5,000 downloads of the app and approximately 1,600 active users. Our retention rate is very high around 34%–35%.
When it comes to the stability, our metrics are very good. Google says it should be under 1%, and we are at 0.3%, which is very good. We have had positive feedback from our users and the current average rating in the Play Store is 4.1.
How did DVC Solutions Ltd. perform from a project management standpoint?
We had regular meetings with the technical team and the project manager where we discussed the project according to Scrum methodology. We mostly used Trello, and we also used Jira briefly as well.
They performed very well and I am highly satisfied with their services. They were helpful as product developers, consulting us about what features would be good and not good to have in the app. They gave us a lot of very useful advice. On the technical side, everything was perfect. They delivered everything within the deadline.
What did you find most impressive about them?
They are highly flexible and gave us the freedom to make changes. They have a creative approach and way of thinking.
I had a great experience working with them. They are highly disciplined and organized, and they deliver within the agreed deadlines and according to the conditions we set up initially.
Are there any areas they could improve?
There is always room for improvement. They mentioned they had two junior developers for the iOS development. I would suggest hiring a mid-level iOS developer, but juniors can start the project. It would be good to have someone more experienced in that field.
If they had more people, we could finish sooner.
Do you have any advice for potential customers?
My advice would be to know what you want in the beginning.