Boutique Marketing and Design Consultant

A small firm doing big agency work for hardworking businesses. Dunphy & Company focused on producing quality work. We offer marketing consultation and execution that gets small and mid-sized companies noticed. Developing creative solutions to solve business problems. Our ownership structure is singular but that doesn't mean our work is, we collaborate with some of the top photographers, video producers, audio technicians, designers, and artists that the market has to offer.

 
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St. John's, Canada
headquarters
  • 30 Harvey Road, Suite #2
    St. John's, NL A1C 2G1
    Canada

Reviews

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Social Media Management for a Financial Company

"I've had several existing clients mention that they saw my ad on Facebook and that it was really helpful."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Ongoing
Project summary: 

Dunphy & Company manages social media strategy and paid ads on Facebook and LinkedIn, creating "Monday Motivation" and "Financial Fact Friday" campaigns. They also did a basic website refresh.

The Reviewer
 
St. John's, Canada
Malcolm Sheppard
Financial Advisor, Freedom 55 Financial
 
Verified
The Review
Feedback summary: 

The number of Facebook followers has increased markedly since the engagement began. Dunphy & Company accepts constructive input well, but also brings creative ideas of their own to the table at a reasonable value. Responsiveness and flexibility make them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a financial advisor at Freedom 55 Financial. I help people invest their money and plan for retirement.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dunphy & Company?

I wanted to increase our followers on Facebook. I started at around 160 and 400 was my target number.

SOLUTION

What was the scope of their involvement?

Dunphy & Company help manage my Facebook and LinkedIn campaigns. They did numerous interviews with me about what I'm looking for and what sort of campaigns I want to run. They create posts such as “Monday Motivation” or “Financial Fact Friday” on both sites. They make the ads from scratch with stock photos and quotes. They help me decide who to target and when to focus my efforts, such as during RFP season. They also gave my website a basic face lift.

What is the team composition?

Kurt (creative director, Dunphy & Company) handles everything.

How did you come to work with Dunphy & Company?

A friend from business school recommended them to me.

How much have you invested with them?

I’ve spent about $12,000 CAD (approximately $9,000 USD) in total.

What is the status of this engagement?

We started working together around November 2016 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I now have close to 500 Facebook followers, so they're doing well there. I've had several existing clients mention that they saw my ad on Facebook and that it was really helpful. That’s been nice to hear.

How did Dunphy & Company perform from a project management standpoint?

They’re top shelf. Kurt and I usually meet in person each quarter to go over which ads performed the best in terms of most likes and most views. We also discuss what direction we want to take for the next quarter.

What did you find most impressive about them?

Kurt is really flexible. He doesn't rush things but he’s quick to make adjustments when something is not working. He’ll change the campaign up and try something else.

Are there any areas they could improve?

No, it’s been fantastic.

Do you have any advice for potential customers?

Keep an open mind because social media is still a new marketing space. There’s great opportunity to be had. If you're not on social media, you're not relevant with most people.

5.0
Overall Score They make sure we get quality results.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer