Do you have any statistics or metrics to track improvement from the project?
It is too early to share metrics, but we have a functional application.
Are you satisfied with their performance?
They did a superb job. The project manager was very responsive. If there was ever a bump in the road, he was on top of it to make sure it was corrected. He offered significant value to the project. He was one of the main reasons I chose them.
He agreed with a finite budget in line with the project specs. He guaranteed it and followed through. He documented everything and did such a great job that when the project was completed, we didn’t need additional support going forward. We were very pleased with the design. He really stayed within the project specs and didn’t try to do too much or anything different. I appreciated that he developed it on time and was really on top of meeting deadlines.
Is there anything unique about Droids On Roids that really makes them stand out, compared to other online marketing companies?
They delivered as promised on time, which is not often the case. Furthermore, I liked that if they misunderstood something or had to do some additional work, they didn’t bill us. They stuck to what they agreed to build it for the original price. They didn’t try to add any additional fees. When we asked them to add another feature, they did. They never tried to charge us for anything that wasn’t part of the agreed upon project. They were very ethical about that part of it, which a lot of developers are not.
We paid them as we went along with the final payment at the end, which gave me additional comfort that I was working with a professional shop. Developers overseas can take your money and never respond to your phone calls or emails. That’s always a risk, but they got paid after the work that they did. They were willing to do that because they had confidence that they were going to deliver what they said they would.
They are really hands-on and communication was key. English isn’t their first language and their developers, while good, there are a lot of things that can get lost in translation. The project manager was on top of that to keep it on track. He was more than willing to have daily standout meetings, instead of weekly or every two weeks, because it was important for us to make sure we were on the same page. He was willing to be more involved and engage with us more than maybe another developer would.
We used another vendor to develop the iOS version. The owner promised to be involved, but during the course of a six-month project he only joined three phone calls. Their CEO [Wojciech Szwajkiewicz], however, was involved when he needed to be and joined numerous phone calls. He even asked me to let him know if he was meeting our expectations. He was a man of his word every step of the way and I can’t say that about a lot of people.
Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?
I would have to nitpick because they did such a great job. Perhaps they could be a little more detailed on the project management.