Dreamcraft

Introduce your business and what you do there.

I'm the owner of a picture personalization company. We do portraits, canvases, and ship it to our customers,

What challenge were you trying to address with Dreamcraft ?

I needed someone to help me realize my idea. I wanted my own family portrait to be done, but I couldn't visualize it in my new home and wanted to create an app to help others with the same problem. 

What was the scope of their involvement?

My initial idea was to take a picture of the wall and give measurements so it could be placed properly, and Dreamcraft introduced the idea of using augmented reality for my app. They explained how, in real-time, I'd be able to get a picture of what I want on the wall, where I wanted, and how.

They built the whole app for me. I told them what I wanted and they came up with the interface and all the ideas on how to make it work. I didn't need to explain much, and they were able to implement a cropping functionality, as well as several filters that I asked for. They're continually helping me improve the customer interactions aspect of my company since the market isn't what I expected it to be. 

What is the team composition?

I worked with three members of their team, with one main point of contact.

How did you come to work with Dreamcraft?

They were referred to me by friends of friends. I ended up choosing them out of a pool of three vendors.

How much have you invested with them?

We've invested less than $20,000 on this engagement.

What is the status of this engagement?

We began working together in June 2018, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They really help me grow my business, and I really appreciated the simple app they created for me. My customers have been satisfied with the quality of the picture and its resolution.

How did Dreamcraft perform from a project management standpoint?

We set up budgetary limits from the very beginning, and they were very good at keeping within those. They're responsive and understand what the customer needs. We communicated via telegram.

What did you find most impressive about them?

Unlike other vendors who didn't seem interested in my project, they looked at it like it was their own, and were constantly trying to help it evolve in new ways.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

My advice is to be as open-minded as you can. Be sure to tell them exactly what you want out of your software, listen to their great ideas, and they'll help you out with everything.