Creating the Mobile Future

MOBILE EXPERTISE: If you can dream it, we can build it. Intelligent apps require brilliant design and intuitive product strategy.

We analyze and design every aspect of your project to ensure that its engaging, stylish, and easy to use.

  • mHealth: we empower people to live longer, happier, and healthier lives via mobile health apps. Our team of health tech experts create custom first responder tools, connected health devices for remote monitoring, caregiver support tools for outpatient services, and innovative ways to deliver emergency medical care.
  • Internet of Things: home automation tools, smart BLE connected devices.
  • FinTech: mobile banking, P2P payments, mobile commerce, data visualization and market intelligence.
  • EdTech: learning systems, gradebooks, educator empowerment tools.
  • Social media: photo and video, messaging, chat engines.
  • Geolocation + mapping: on-demand services, points of interest, turn by turn directions.

Contact Us for a free project consultation.

Coding Specialities: iPhone App Development, iPad Apps, NodeJS, Internet of Things (IoT), Connected Devices (BLE), User Experience (UX), User Interface Design (UI), API Development, Android App Development.

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2011
Show all +
Venice Beach, CA
headquarters
  • Dogtown Media Venice Beach, CA 90291
    United States
    (888) 814-7010
other locations
  • Dogtown Media
    899 Pine St
    San Francisco, CA 94109
    United States
    (888) 814-7010

Portfolio

Key clients: 

100+ mobile products launched for startups and Fortune 500's!

  • Google
  • Lexus
  • United Nations
  • CitiBank
  • Red Bull
  • YouTube
  • University of California San Diego
  • Card.com
  • Macy's
  • The Sharp Medical Center
  • Oxford Immunotec
  • The University of Oklahoma
  • Fayr

United Nations ESCAP iPhone App

Dogtown Media works closely with international institutions like the United Nations to deliver mobile solutions to a global userbase. The ESCAP iPhone app was designed, coded, and deployed for the UN's Asia bureau.

The iPhone app enables UN officials to quickly communicate with stakeholders via a live news feed. The mobile app also displays UN sponsored events across 5 continents as well as internationally observed and local holidays.

A content management system and custom API was also developed to allow the system admins to send emergency notification alerts to app users during natural disasters or crisis scenarios.

Reviews

Sort by

Mobile Design for E-Learning Marketplace

"I appreciated their flexibility and responsiveness to our changing needs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Mar. 2018
Project summary: 

Dogtown Media summarized internal research and prepared mobile designs to improve the user flow of existing Android and iOS apps, developing a prototype for user testing.

The Reviewer
 
201-500 Employees
 
San Francisco, California
Kristin Yamauchi
Product Manager, Udemy
 
Verified
The Review
Feedback summary: 

The restyled UX attracted positive feedback from current instructors due to its simplicity and efficiency. Dogtown Media’s collaborative emphasis, competitive pricing, and swift turnaround time contributed to a beneficial partnership.

BACKGROUND

Please describe your company and your position there.

I’m the product lead for mobile apps at an online course marketplace. Students use our platform to learn new skills for personal or professional reasons. They can browse or search through our catalog and purchase courses to take on their computer, TV, or phone. Instructors use our platform to create, manage, and sell courses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dogtown Media?

Dogtown Media created iPhone, iPad, Android phone, and Android tablet designs for a new instructor experience in our existing mobile apps. These features will allow instructors to respond to student questions, message, and reviews quickly and efficiently.

What were your goals for this project?

We wanted to build a valuable mobile feature set that boosts instructor engagement and loyalty to our platform by making course management easier.

SOLUTION

How did you select this vendor?

We researched companies that were well-respected in mobile design and development. We spoke with four companies about the project, received bids, and narrowed down our selection to Dogtown Media. Ultimately, we chose them because the quality of their portfolio was equal if not better than other companies’ work, and the price and timeline they quoted were much more reasonable.

Describe the project in detail.

We started by conducting user research calls to understand how they were using the web product and to identify the common workflows and areas for improvement. Dogtown Media summarized the research and proposed a user flow. Then, they came back with wireframe designs. After a few rounds of iterations, they developed a prototype that we tested with users. They incorporated the user feedback and started creating higher-fidelity designs.

At this point in time, we hired an internal designer, who took over the visual polish of the designs. Dogtown Media did a great job of incorporating these visual elements into the iPad, Android phone, and Android tablet designs.

What was the team composition?

We primarily worked with a project manager and a designer. Their head of design was also involved in the early stages of the project. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This project is currently in development, but users have shared positive feedback on the designs.

How effective was the workflow between your team and theirs?

We communicated frequently through Slack, email, and in-person meetings. I never felt like we were misaligned.

What did you find most impressive about this company?

I appreciated their flexibility and responsiveness to our changing needs.

Are there any areas for improvement?

None come to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev for Emergency Medical Communications App

"Our relationship, especially for a tech novice like myself, was very gratifying."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - October 2017
Project summary: 

Dogtown Media built an iOS and Android app to store constantly updating content. A new version with added features followed the initial launch. Features with even higher intricacies are likely for the third iteration.

The Reviewer
 
51-200 Employees
 
Minneapolis, Minnesota
Mark Ebeling
Manager, Minneapolis Heart Institute
 
Verified
The Review
Feedback summary: 

The 4,300 users well exceeded the projected few hundred downloads. While initial feedback praised the simple design’s accessibility, added content and functionalities are welcomed features. International publicity generated external interest to fund future upgrades.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of the cardiovascular emergencies program at the Minneapolis Heart Institute, which is in the Abbot Northwestern Hospital.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

Although we’re one of the nation’s largest healthcare organizations, we’ve never had a mobile app. Our program realized that the 40 hospitals that send us patients have been using hard copy protocol sheets for nearly 15 years. This practice required my predecessors to constantly replace those materials whenever our admitting protocols changed. We decided that a mobile app was the ideal alternative.

SOLUTION

What was the scope of their involvement?

We conceptualized the app for a few hundred users, which were the 2-3 main ER doctors at each of the 40 participating hospitals. The team built the app on iOS and Android to hold cardiovascular emergency protocols that smaller community hospitals would follow. These protocols included: medications, radiology, imaging labs, and other patient prep prior to transport.

Organizing the information and scope were the toughest challenges. We spent approximately 3 months updating the protocols so that end users would have the most current version. They then built in the app – with PDF functionalities – in short order; that process only took a few weeks. They beta tested the app using HockeyApp and TestFlight on a group of physicians. The team made a few minor adjustments based on the doctors’ feedback.

Since launching the app, we released an updated version and are about to commence and second upgrade. While the first version was for emergencies only, we added non-emergent cardiac content to the second iteration. The next update will include additional information and added features that we couldn’t afford previously.

What is the team composition?

I worked primarily with Tyler, the senior vice president, and another employee who is no longer with the company.

How did you come to work with Dogtown Media?

I discovered them through a Google search, read their reviews, and requested a quote. I spoke with Tyler and found him responsive to our needs and budget. He explained how his team would tailor development to our project’s parameters.

How much have you invested with them?

We spent $10,000 for the initial project and $8,700 on the updated version.

What is the status of this engagement?

Work started May 2016 and ended October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Due to our smaller budget, we could only produce a simple app. However, users were happy with this outcome because the design reduced the amount of clicks needed to access information. While we initially expected a few hundred users, we’ve hit 4,300 downloads to date. The app performs well, according to Google Analytics, and has also garnered international attention through industry conferences.

Those metrics helped us secure additional funding for future updates. Medical industry companies are interested in financing the project; we decided to work with one pharmaceutical company. We’ve also been approached by other cardiology groups that are interesting in duplicating this app.

How did Dogtown Media perform from a project management standpoint?

They responded well to our budget and offered a solution when other firms wouldn’t have engaged for under $20,000. Likewise, the team was quick to answer questions and guide us through development. The beginning stages may have been a little clunky for them because we didn’t know what we were doing.

What did you find most impressive about them?

They provided a personal experience, giving me their cell numbers. I appreciated that I could call or email any time; I didn’t need to use an 800 number or submit an online query. Our relationship, especially for a tech novice like myself, was very gratifying.

Are there any areas they could improve?

We don’t see any areas for improvement. They’re new to the health care industry, but have demonstrated a clear interest to grow in that space.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Mobile App Design for Military Gear Manufacturer

"Their work exceeded my expectations and was much less expensive than I anticipated."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2017 - Ongoing
Project summary: 

Dogtown is developing an Android app optimized for Galaxy S5 and Note 5 devices that improves Share Pack experience. Services include wireframe and design, end-user testing, and UI/UX enhancements.

The Reviewer
 
201-500 Employees
 
Montreal, Canada
Parker Donaldson
Product Manager, Revision Military
 
Verified
The Review
Feedback summary: 

Intuitive and aesthetically pleasing designs advance brand identity and messaging. The responsive design team outperforms expectations at an economical price point and project management has kept the project on track for future launch.  

BACKGROUND

Introduce your business and what you do there.

I’m project manager at Revision Military, which manufactures protective gear for military and law enforcement. Our products include: ballistic helmets, eyewear, face shields, communication headsets, and mandible guards. My responsibilities include marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

The intent was to create an app that soldiers could use to configure their Nerv Centr SharePack lithium-ion battery and power management system. The SharePack has a built-in LCD screen and buttons to configure settings. We wanted to leverage the screen size of the end-user device and allow full functionality and configuration of the battery through mobile phone or tablet.  

SOLUTION

What was the scope of their involvement?

Initial wireframes focused on the app’s interactive concept. The team subsequently built a rudimentary version that they tested on military end users from the National Guard. They asked the soldiers pertinent questions and derived critical insights that resulted in significant developments and UI/UX improvements.

The team’s UI/UX work also maintained our brand identity and messaging. They developed the app for Android and optimized it for Galaxy S5 and Note 5 devices. However, the app will have springs to make it compatible with other Android devices.

The project moved from functionality to design with consultations on the font, font size, coloring, and styling. The team continues to improve iterability as we make these aesthetic decisions.

What is the team dynamic?

They’ve had two project managers, three designers, and one lead creative with some turnover since engagement began. A project manager left for personal reasons and a new designer recently on-boarded to assist the lead designer. The current project manager is our main point of contact.

How did you come to work with Dogtown Media?

My predecessor hired them. Initially, he searched for firms in the Boston area and the East Coast. I believe he was referred and found their competitive pricing and track record appealing. I started at Revision Military about six weeks into the project.

How much have you invested with them?

We’ve spent $45,000.

What is the status of this engagement?

Work started in May 2017 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They created an intuitive and aesthetically pleasing design that matches our brand identity, which we pride on being strong and recognizable. Their work exceeded my expectations and was much less expensive than I anticipated.

How did Dogtown Media perform from a project management standpoint?

I communicated directly with the designers in early summer 2017, but have interacted with Lauren [Project Manager, Dogtown Media] exclusively since August. Limiting communication to the project manager works better. We use Slack for group chats, Zoom for meetings, and JIRA for ticket items.

A deliverable during the design phase was delayed by about a week and a half, but it didn’t matter in the end because we ran into different issues that bottlenecked the project elsewhere. But they have been responsive throughout, especially in regrouping to avoid other delays.

We work on opposite coasts, but I get immediate responses whenever I reach out. The time difference doesn’t impede progress.

What did you find most impressive about them?

It’s hard to make a meaningful comparison because I’ve never worked with this kind of provider before. But their enthusiasm comes through in person, over the phone, and in Zoom meetings.

Do you have any advice for potential customers?

Implement weekly or biweekly sync meetings early in the engagement. Relatedly, design meetings easily run over time. It’s important to set time constraints on those discussions.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The project leader needs to impose and reiterate deadlines.
  • 5.0 Cost
    Value / within estimates
    Great value and service for cost.
  • 4.5 Quality
    Service & deliverables
    They provided an intuitive and aesthetically pleasing design.
  • 5.0 NPS
    Willing to refer
    We intend to use their services again in the future.

Mobile App Prototype for Caregiving Platform

"They’ve patiently walked me through every step of this process, assisting me in whatever way they can."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Ongoing
Project summary: 

Dogtown is developing a mobile app prototype, while also providing marketing strategies in preparation for investment pitching. They will continue their partnership through the final development stages.

The Reviewer
 
1-10 Employees
 
San Diego, California
Founder, Caregiver App
 
Verified
The Review
Feedback summary: 

Dogtown has remained invested in every aspect of the project, displaying the utmost respect for their client’s vision and producing an impressive prototype that meets all expectations. They are extremely responsive, personable and persistent in their efforts.

BACKGROUND

Introduce your business and what you do there.

I’m the creator of a mobile application that assists veteran caregivers in managing their responsibilities within that role.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

I needed a company that would not only develop my app but would also guide me through the steps of bringing my idea to fruition.

SOLUTION

What was the scope of their involvement?

I presented my app storyboard to Marc Feder [Director of Business Development, Dogtown Media], who acquainted me with the process of getting my app developed. He came up with a proposal and gave me an estimate of what it would cost to develop a prototype. I then spent about nine months fundraising to cover the cost. Marc was very present during this time, continuing to touch base with me via email and phone to see how my efforts were coming along and making suggestions to further assist me in fundraising.

Once I raised the money, Marc picked George Renfro, a designer from his team, to build the prototype. I drove from my home in San Diego to their office in Los Angeles to further discuss my idea with both Marc and George. Shortly after, we had another meeting remotely through Zoom video conference where they asked that I consider changing the app’s original name to make it more marketable, which I did. They also asked that I decide the app’s logo and color scheme. We continued to use Zoom for all subsequent meetings, where we discussed marketing strategies and the progress of the prototype. I was also able to give them my feedback and edits. 

After giving them my final edits, George and Marc gave me the final deliverable. Now I’m currently working with Marc to get my URL secured and work on my prototype pitch to present to potential investors.

What is the team dynamic? 

I work exclusively with Marc and George.

How did you come to work with Dogtown Media?

I found them through reviews online. They had an impressive website and portfolio, so I decided to reach out to them. After speaking with Marc and learning about his personal connection to my app’s purpose, I decided to work with them.

How much have you invested with them?

I invested $15,000 for the prototype.

What is the status of this engagement?

We began working together in November 2016. I intend to continue working with them through the final stages of development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

People who have seen the prototype are very complimentary of it. They’ve told me it looks professional, clean, and calming.

How did Dogtown Media perform from a project management standpoint?

Marc has been incredibly supportive and easy to work communicate with. Despite his very busy schedule, I always get a quick response when I reach out to him, so I never feel forgotten or overlooked. Both he and George are wonderful listeners who are very down-to-earth. They understand what I need and give me honest feedback. They’ve patiently walked me through every step of this process, assisting me in whatever way they can.

What did you find most impressive about them?

They’re very knowledgeable from a technological standpoint, but they always received my ideas with kindness and positivity. They never belittled me; instead, they patiently guided me through the process. We are able to strike a good balance, as I speak to them from a caregiver standpoint, while they speak to me as experienced mobile app designers.

Do you have any advice for potential customers?

The process is extremely time-consuming, but remain patient and persistent to see your idea come to fruition.

5.0
Overall Score They were able to turn my idea into a reality.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very organized and consistent. They never missed a meeting or appointment.
  • 5.0 Cost
    Value / within estimates
    I’m getting my money’s worth and more.
  • 5.0 Quality
    Service & deliverables
    They delivered on everything they promised.
  • 5.0 NPS
    Willing to refer
    I would recommend them to anyone.

Mobile App Prototype for Social Platform

"Their designers gave us full creative control, constantly offering suggestions before delivering the perfect product."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - July 2017
Project summary: 

Dogtown Media developed and designed the prototype for a social activity and event sharing mobile app and interconnected web platform.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Co-Founder, Social Platform
 
Verified
The Review
Feedback summary: 

Dogtown’s approachability made the development experience both comfortable and productive. The products’ quality was far above initial expectations and the team was always available, even on weekends.

BACKGROUND

Introduce your business and what you do there.

I am a founding partner for an upcoming social platform and map app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We had a vision for a social activity and event-focused mobile app and website and needed web and app developers to turn that concept into reality.

SOLUTION

What was the scope of their involvement?

They built both the website and the app prototype from the bottom up. We have not yet put the prototype into testing or the market for lack of investment capital. The ultimate goal of the end product was to allow people to search for nearby activities or events by location.

Our central conception involved making the mobile app interface look like a globe that would allow people to scan through events across the world, or allow them to zoom in on one specific location. One additional facet of the app was a store that would allow people to sell things in their immediate location, rather than on other generic bulletin board-esque apps and sites.

Additionally, the social capital on the platform would not be dominated by social media stars with thousands of followers, but would instead be determined by the number of views any individual event or activity received. The search function was complex to build because it required the ability to narrow searches not only by location, but also by gender of the poster, as well as other various qualifications. Finally, the events would all automatically dissipate after a twenty-four hour period, to underscore the app’s focus on immediate information and current events.

What is the team dynamic?

Our initial meetings were with Marc Fischer [President and Co-Founder, Dogtown Media], and he stayed involved throughout the process. Our project manager, George, led the design team.

How did you come to work with Dogtown Media?

My partner used Google to find three well-reputed app development service providers, and we sent inquiries to all three. Dogtown Media’s approachability and ease of manner made them the clear frontrunner after only our first contact.

How much have you invested with them?

We have invested $20,000.

What is the status of this engagement?

We began work in May of 2017, and they completed the web build and app prototype by the end of July.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although they have completed the deck, website, and prototype, we are in a holding pattern until we can sign additional investors. Accordingly, we do not yet have any metrics about the success or efficacy of their work, other than our own satisfaction with the products.

How did Dogtown Media perform from a project management standpoint?

They kept us involved at every step of the process and on even the smallest of details. Anytime we wanted to meet with them in person or speak via phone call, they were readily available. We typically communicated through email, although we also held in-person meetings and used Zoom, a video conference app. Their work was delivered on time and their employees were always available, staying in touch via email even if they were away from the office.

What did you find most impressive about them?

During the development process, they provided three different potential styles for the app, and we continued to revise those options until they had a better idea of our vision. Once they latched onto our main concept, they expanded upon it in a truly impressive way, improving our ideas and bringing them to life. Their designers gave us full creative control, constantly offering suggestions before delivering the perfect product.

Are there any areas they could improve?

One improvement would be for Dogtown to offer some kind of non-disclosure agreement at the outset of any project. We had the unpleasant experience of having two large social media companies release products that were nearly identical in design to the prototype of our app before we could officially launch, and that has negatively affected our ability to attract investment capital. Although we do not know whether or not there was any genuine connection between our product and the other companies’ apps—it could simply be a shared vision—but it would provide much greater assurance and peace of mind if Dogtown had thought to offer an initial NDA.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything regarding deadlines and communication was straightforward and fast.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Their highly skilled work delivered a product even better than the one we had envisioned.
  • 5.0 NPS
    Willing to refer

Dev of Breast Cancer Screening App

“Dogtown’s feedback and help has been invaluable. … They're collaborative and truly want to be our partner.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoining
Project summary: 

Building an iOS and Android app, Dogtown Media is in the first round of dev that will include a calendar, push notifications, location-services, and other features. Later versions will have global additions.

The Reviewer
 
1-10 Employees
 
Lewisville, ID
Corrine Ellsworth-Beaumont
CEO, Worldwide Breast Cancer
 
Verified
The Review
Feedback summary: 

The app hasn’t launched yet, but Dogtown is flexible and adjusts to changing demands and requirements. Their team provides useful insight, and they create a positive and friendly work environment while maintaining clear and open channels of communication.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Worldwide Breast Cancer, an American nonprofit that operates virtually and in 22 languages in 70 countries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

Our site educates people about breast cancer symptoms and detection options, but we wanted to develop an app to personalize the experience. We needed an easy and understandable way for people to answer simple health questions to assess their risk level and receive customized screening recommendations.

SOLUTION

What was the scope of their involvement?

We want the app to integrate numerous features: push notifications/reminders, calendar, location services, self-exam animations and instructions, etc. The app is meant to help women know when and how to perform self-examinations and find locations that provide screening options like mammograms. We’ve developed two animated characters, Mona Lisa and Napoleon, who act as virtual breast self-exam coaches.

Currently, Dogtown’s is working on an iOS and Android app in the first round of dev. We plan to expand this app globally, and Dogtown has experience in internationalization and localization, which we’ll utilize in the future. We also want to develop a future version that’s HIPPA compliant, and that requires a deep knowledge base and experience.

Since I’m a designer, Dogtown mainly does dev, but they also animate some of the visuals in the app. They provide testing and feedback to help navigate any issues that may arise during dev and design. I gave them the screens about two weeks ago, and right now they’re building the first version of the app.

What is the team dynamic?

We’ve worked with everyone from the owners to developers. We have a project manager, Miles, and I work with Brianna [UX Designer] on designing the screens.

How did you come to work with Dogtown Media?

We wanted a provider with experience in the mobile health space, and Dogtown came well recommended by many in that field. I contacted Tyler [Senior Vice President], we discussed our organization’s vision and the app, and he supported it. He seemed engaged in our mission, so we decided to hire them.

How much have you invested with them?

Our budget is $45,000.

What is the status of this engagement?

We began discussions in January 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app hasn't launched yet, but so far, Dogtown’s feedback and help has been invaluable.

How did Dogtown Media perform from a project management standpoint?

We mainly communicate through Slack and email, and we build in InVision to facilitate comments and feedback. We're happy with the amount of communication, and even though our feature list has evolved since the initial proposal, Dogtown has adjusted well.

Miles keeps us on task and helps us accomplish our goals. He knows how to appease both the tech team and us to make sure things are on time and in budget while still being possible.

What did you find most impressive about them?

They're collaborative and truly want to be our partner. They don’t just develop, but they offer their opinion, which isn't easy to find in a lot of mobile shops. They have great insight in how to make the design intuitive, and they've been supportive in working with me, as a designer, without butting heads.

They don't take themselves seriously, but they take their work seriously. It creates a friendly and united working relationship that our company highly appreciates.

Are there any areas they could improve?

It would be nice if features could be priced instead of phases, but I understand that’s more about the industry and not Dogtown’s specific workflow.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS Dev of Apparel Sales App

“[Our project manager] understood my needs and produced exactly what I wanted.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2016 - Jan. 2017
Project summary: 

DogTownMedia produced a sales platform prototype. When completed, the iOS app will improve ease of access for customers and consultants.

The Reviewer
 
1001- 5000 Employees
 
Los Angeles Metro Area
Owner, Fashion Retailer
 
Verified
The Review
Feedback summary: 

DogTownMedia’s output – coupled with their flexibility and attentiveness – garner a positive internal response.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a fashion company. Our consultants sell our clothing out of their homes or online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DogTownMedia?

I wanted to create an app that would help sell our product. Our primary platform is Facebook, which isn’t designed for sales.

SOLUTION

What was the scope of their involvement?

They designed a prototype that will ultimately allow users to login to our site and find the products they’re looking for. We’re still in the middle phases of developing an iOS app, with no specific integrations with social media or other software at this time.

What is the team dynamic?

Our project manager, George [Creative Director, DogTownMedia] was great. He understood my needs and produced exactly what I wanted.

How did you come to work with DogTownMedia?

A friend I trust used them for her business and recommended them.

How much have you invested with them?

Our original investment was $15,000.

What is the status of this engagement?

The bulk of the work was in December 2016 through January 2017. They’re still working on development with us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still too early in the process for beta testers. The consultants who have seen the prototype are very excited about it.

How did DogTownMedia perform from a project management standpoint?

Communication was very good. We had one video conference, but mostly met over the phone because of my schedule. They’re always great with email responses. Marc [President/Co-Founder, DogTownMedia] and George are both good to work with.

What did you find most impressive about them?

They really take the time to listen to the details, and to make changes. They’re mindful of customer service and satisfaction. They were always flexible and accommodating, and presented a great prototype.

Advice for potential customers?

Make sure you draft a business plan to go along with your app before you start development. That was a key piece I lacked at the beginning.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We went a little beyond our projected build, but they honored our original price.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Design & Dev for Emergency Notification Mobile App

"They're very thorough, they mean what they say, and they're true to their timelines."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2017 - Ongoing
Project summary: 

Dogtown Media led design and development of a cross-platform mobile app after the initial version was lost. They worked based off of old existing screenshots to recreate and enhance the original app.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Christine Calderon
President, When Georgia Smiled: The Robin McGraw Revelation
 
Verified
The Review
Feedback summary: 

Dogtown Media sticks to their promises and keeps internal teams involved and updated. The team communicates clearly and are very thorough in gathering details before and during execution stages. They excel in customer service and asking meaningful questions, and are overall reliable and effective.

BACKGROUND

Introduce your business and what you do there.

I oversee When Georgia Smiled: The Robin McGraw Revelation and the Dr. Phil Foundation. It's a non-profit organization that supports advanced programs for domestic violence victims and children who have been abused and neglected. We don't provide direct service, but we contribute donations to different organizations, like shelters and programs that serve children and domestic violence victims.

What's unique about our foundation is that we provide a domestic violence curriculum, as well as the Aspire News app, which is a potentially life-saving app for victims and even students.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

Even before I started, the Aspire News app was not working. It's supposed to work as a masked app; it looks like a regular news app, and within the app you can put a safe contact. For example, if you’re in a domestic violence relationship and you know things between you and your partner escalate, you can tap the app, and it'll notify your trusted contact that you're in danger. It will also give your exact location.

They actually launched this app in 2013. During that time, the developers of the original app went out of business without telling the foundation. As a result, we never received any of the backend coding or anything like that. The app was eventually deleted from the Android and Apple app stores; it didn't exist anymore. We received different emails and phone calls from victims asking what happened. That's when I reached out to Dogtown Media to see if this was something that they could take over.

SOLUTION

What was the scope of their involvement?

I initially had contact with Tyler, SVP of Dogtown Media, and we talked about what was needed. After talking to him and describing what the old app looked like, and sending him what I had in writing, he responded with a proposal and timeline. He guaranteed the location accuracy, which was something I appreciated. Plus, during that time, we negotiated the timeline because October was Domestic Violence Awareness Month.

He gave me a realistic timeline and he also told me where it would be hosted. They are using a hybrid or cross-platform application so that they're able to launch it at the same time for both iOS and Android. They started working on it right away. He came up with a new design and basically gave the app a facelift. We were very excited about how it was going to come out. Since this is still in the works, they haven't provided any other services like marketing or strategy.

We plan to continue working with them for maintenance and updates after the apps have been launched. That's the goal because the initial part of our contract is essentially phase one. Phase two will hopefully be going global and providing translation for the app, as well as different resources. Currently, it only provides national resources. If you're in a domestic violence situation or if you just need help, you can call an 800 number or various shelters.

When we want to go global, the app would be able to identify the nearest resource to the user and get them the nearby help. Hopefully, our communication and relationship with Dogtown continues; they're wonderful to work with. The launch date will be announced on the Dr. Phil Show.

What is the team dynamic?

My main contact was Tyler, and he puts me in contact with other members of the team, like designers, whenever necessary, depending on what stage of development we’re in.

How did you come to work with Dogtown Media?

I just looked up developers on Google initially, and they were one of the top ones that came up during my search. I requested a bid from a few different developers. Dogtown Media was quick to respond, and I told them the situation and that I didn't get to save much from the old Aspire app. I shared with them what I had, which were snapshots I found online and snippets of the app from when I tested it out with friends.

I also told them that it didn’t always give the exact location; only the text notification consistently worked. I told them that was something that really needed to be accurate; it’s potentially a life-and-death situation.

I gave them our budget, which was very strict. We were able to recreate the app as a result of a grant that we received from another source.

What is the status of this engagement?

We've been working with them since August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

What I love about them is they actually involve the company that they're working with. They give drafts in a timely manner. When they say they'll give you the first mock on Friday, they actually mean it, whereas other companies that I've experienced working with would wait until the last minute before saying they're not done with it yet. They're very thorough, they mean what they say, and they're true to their timelines. That's something that's very important for me and for the foundation, too.

When they deliver parts of the project to us, they are functioning, or they’re doing what they can to send us working prototypes. It's in the testing stage at this point. With the work that I've seen so far, I have no doubt that it's going to be successful.

How did Dogtown Media perform from a project management standpoint?

Overall, communication has been wonderful. Tyler had introduced me to whoever was designing, and they tell me exactly what they need. They communicate very clearly. We communicated by phone and email with Tyler and various people linked to different aspects of the project.

Since my background is non-profit and I know what’s needed, or what's important for women or college students to see, I provided Dogtown Media with additional resources that users would want to look into, for that section of the app. That's one thing that we collaborated on. I would also send them content, like quotes or a link to when Dr. Phil spoke on the topic of abuse and domestic violence relationships.

What did you find most impressive about them?

They were very consistent in their communication and checking in, whereas other bidders are interested in the project, but they don't really follow up as much. I appreciated the follow-up. They're very professional, but at the same time, you feel comfortable communicating with them. That's something that I find very unique. Some people explain things to you and it's very techy even though you told them you weren’t a techy person. Dogtown Media explained it to me in a language that I could understand, and so I was able to collaborate with them and be helpful. I appreciate that they're very sensitive to that.

Are there any areas they could improve?

Not at this time. They are very good. Every one of them has been very good throughout this project. I'm sure they are working on other projects, but I feel like they put importance on every project. That's what a client needs to feel—as if we're the only project they're working on. I really appreciate that; not too many companies would really make you feel like that.

Advice for potential customers?

Not at this time. Like I said, they're very thorough. They ask all the questions. They even work at night just to make sure that they have something to present to you, for example, if there’s a meeting in the morning. I would just tell a new client to go for it, talk to them.

5.0
Overall Score They're a pleasure to work with. They're laid-back, but at the same time very professional. They know exactly what they're doing.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've done everything they said they’d do within the timeline and within the contract.
  • 5.0 Cost
    Value / within estimates
    They really worked with me. I was very open with them about the strict budget, and they were able to work with us well.
  • 4.0 Quality
    Service & deliverables
    I haven't seen the completed product, but everything that they said they’d provide has actually been delivered. If I need changes on something, they would respond with something the next day just to see if they captured what I wanted.
  • 5.0 NPS
    Willing to refer
    Very likely, I will do that the next time they want to create an app for “The Doctors” or even the “Dr. Phil” show. I want to continue the relationship.

App Development for Information Sharing Startup

"Dogtown Media constantly meets their deadlines and their work is high quality. They take great pride in their work, and it shows."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Throughout the wireframing, front-end user interface design and the back-end coding, Dogtown Media was involved with the entire process of developing a mobile application for the client’s peer-to-peer information sharing platform.

The Reviewer
 
1-10 employees
 
Seattle, WA
Mousa Hamad
CTO, emntr, Inc.
 
Verified
The Review
Feedback summary: 

From the start, this client’s main focus was finding a partner in developing their mobile app. Dogtown Media proved to be exactly that partner as their commitment to project deadlines and deliverables made them feel like another member of the company.

BACKGROUND

Introduce your business and what you do there.

I’m the chief technology officer of Emntr, Inc. The company aims to provide a platform for people to do peer-to-peer sharing of information and knowledge.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We are attempting to address the difficult challenge of developing a mobile app.

SOLUTION

What was the scope of their involvement?

Dogtown Media is doing all of the development for our app. That includes the wireframes, focus groups, front-end user interface design, back-end coding, all the way through to the customer journey mapping. For a small startup like ours, having a full-time in-house development team is very cost-prohibitive. Dogtown Media essentially gives us that in-house development team without us having to deal with all the overhead.

 

How did you come to work with Dogtown Media?

Initially, we did a cost-benefit analysis of an internal mobile app development team versus a company like Dogtown. We determined that using a third-party company was the best move financially and logistically. Then, we researched online for the top development shops in the country. We wanted a company that’s based in the United States and does all their development domestically. After extensive research and multiple rounds of interviews, we settled on Dogtown Media. The thing that I tell everybody is that we weren’t looking for a third-party vendor to build our app. Rather, we were looking for a partner, and that’s what we found in Dogtown. If you were to look at our email exchanges, you would think that we all work together for the same company.  

 

How much have you invested with Dogtown Media?

The amount we’ve spent on the app development is on the high side of $50,000 to $200,000.

 

What is the status of this engagement?

We selected Dogtown Media and started the initial phase back in January. But due to us being a startup, we weren’t able to start development until April. Our target was to have the first phase of the mobile app completed in October. Dogtown Media has met all of our deadlines to date because we’re doing it in 2-week sprints. We project that they are going to finish the development earlier than they had anticipated and under budget.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve shown people our prototype, the mockup of the sites, and all the design that Dogtown has done. I honestly have not gotten a single criticism about their design. I have a lot of friends who are in the UX/UI world and a lot of friends who are in the coding world. I can confirm that  Dogtown Media’s work is world-class and top-notch. To me, that’s been the biggest thing. Beyond that, they continue to meet and exceed deadlines, and they continue to come in under budget.

 

How did Dogtown Media perform from a project management standpoint?

They’ve performed 100% perfectly as far as I’m concerned. The communication has been great and they are on top of everything. We are a startup and the 4 of us all have other jobs. Dogtown Media has done a wonderful job of keeping us accountable to our deliverables while not coming across as too pushy. That has been instrumental in keeping us on time with our development schedule.

 

What did you find most impressive about Dogtown Media?

It’s the personality, the heart and soul of the company. Those guys all believe in what they’re building. They all love what they do. They take ownership and they take pride in their clients’ work. Dogtown Media delivers a product that is absolutely world-class.

 

Are there any areas Dogtown Media could improve?

I hate saying this because I've harped on it so much with them. But to be honest, they're just so perfect for us that I don't think they could improve upon anything. One area that works for us but might not for others is the bluntness in their approach. There is an honesty in their feedback and execution to try and keep things on schedule that some might not appreciate, but I not only appreciate it, but also encourage it from them. That's what you want out of a partner that's helping you build your mobile app.

5.0
Overall Score It’s a top-notch, world-class experience all around.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    A lot of the times when they’ve failed to meet their deadline, it’s because we didn’t meet ours.
  • 5.0 Cost
    Value / within estimates
    When you look at what the cost of other development shops out there, Dogtown Media is the best bang for your buck. That’s based on the product that they are delivering and the level of the engagement that they’re providing.
  • 5.0 Quality
    Service & deliverables
    Dogtown Media constantly meets their deadlines and their work is high quality. They take great pride in their work, and it shows.
  • 5.0 NPS
    Willing to refer
    I referred them to friends and colleagues that have wanted to dabble in mobile apps. I’ve also given referrals for Dogtown when they have put me in touch with their potential clients. I would absolutely stake my reputation on the quality of what they do.

Mobile Mockup Project for Social Startup

"Dogtown provided true leadership for our project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Dogtown Media contributed to a startup's  by designing their prototype screens, wireframes, mockups, UI fluidity, graphic design, and WordPress site development.

The Reviewer
 
Freelancer
 
Houston, Texas
Founder, Social Startup
 
Verified
The Review
Feedback summary: 

Dogtown Media consistently delivered high-quality work despite an unpredictable schedule and challenging concept. The agency always showed enthusiasm for the project's goals, kept the whole team on track, and contributed energy and imagination to the project.

BACKGROUND

Please describe your organization.

We have an ambitious approach to trading high-end products via a mobile app. We are still in the development stage of our product.

What is your position?

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Dogtown Media?

We needed development work for our product.

SOLUTION

Please describe the scope of their involvement in detail.

Dogtown created all our prototype screens, including wireframes and mockups. They helped us work out the details that are essential for its UI [user interface] fluidity. They worked on the graphic design of the app as well and are currently building our WordPress site. They're not doing the development currently.

How did you come to work with Dogtown Media?

We researched their company and spoke to their account representative. We found that person to be very informative with a good sense of what our aim was.

Could you provide a sense of the size of this initiative in financial terms?

The total pricing has not yet been determined. We're currently discussing this with Dogtown.

What is the status of this engagement?

The work is ongoing. Our app development stage hasn't yet begun.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I appreciated the patience of their team. My concern regarding working with an app development company was that there might be a cutoff moment in terms of development rounds, and exceeding it would result in additional payment. Dogtown, however, believe in our project, and are interested in the success of the prototype, so they will go the extra mile to ensure it is up to our specifications. We haven't done any metrics analysis at this moment.

How did Dogtown Media perform from a project management standpoint?

Our account representative has always been available for us. He has been a good project manager, rallying the troops, so to speak, around our requests. He has been the driving force around our app's development. I found that to be the largest benefit in working with Dogtown.

What distinguishes Dogtown Media from other providers?

Dogtown provided true leadership for our project, despite time constraints and very ambitious concepts on our side.

Is there anything Dogtown Media could have improved or done differently?

Some app development companies have a formal, structured organization while others behave more like guns for hire. I can't say exactly where Dogtown would fall between the two extremes, but I couldn't say anything negative about their quality of work. Based on what I've seen so far, in terms of their patience with the client – regardless of how exacting the specifications might be – I can say that they're a standout company, able to take your concept and work with you.

5.0
Overall Score I cannot say enough on how great their work has been.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've never missed a deadline.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I'm very pleased with the quality of their mockups and the WordPress site they're working on for Stuffalo.
  • 5.0 NPS
    Willing to refer
    I've already recommended them to colleagues.