Creating the Mobile Future

Silver
VERIFIED

MOBILE EXPERTISE: If you can dream it, we can build it. Intelligent apps require brilliant design and intuitive product strategy.

We analyze and design every aspect of your project to ensure that its engaging, stylish, and easy to use.

  • mHealth: we empower people to live longer, happier, and healthier lives via mobile health apps. Our team of health tech experts create custom first responder tools, connected health devices for remote monitoring, caregiver support tools for outpatient services, and innovative ways to deliver emergency medical care.
  • Internet of Things: home automation tools, smart BLE connected devices.
  • FinTech: mobile banking, P2P payments, mobile commerce, data visualization and market intelligence.
  • EdTech: learning systems, gradebooks, educator empowerment tools.
  • Social media: photo and video, messaging, chat engines.
  • Geolocation + mapping: on-demand services, points of interest, turn by turn directions.

Contact Us for a free project consultation.

Coding Specialities: iPhone App Development, iPad Apps, NodeJS, Internet of Things (IoT), Connected Devices (BLE), User Experience (UX), User Interface Design (UI), API Development, Android App Development.

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2011
Show all +
Venice Beach, CA
headquarters
  • 228 Main Street, Suite 4
    Venice Beach, CA 90291
    United States
other locations

Focus

Service lines
  • Mobile App Development
  • Artificial Intelligence
  • IoT Development
Client focus
  • Small business (<$10M)
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
Industry focus
  • Health Care & Medical
  • Financial services
  • Media
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Application platform
Artificial Intelligence Focus

Portfolio

Key clients: 

200+ mobile products launched for startups and Fortune 500's!

  • Google |
  • Lexus |
  • United Nations |
  • CitiBank |
  • Red Bull |
  • YouTube |
  • Minneapolis Heart Institute |
  • University of California San Diego |
  • Card.com |
  • Macy's |
  • Sharp Medical Center |
  • Oxford Immunotec |
  • University of Oklahoma |
  • Fayr

Aspire News App | When Georgia Smiled: The Robin McGraw Revelation and Dr. Phil Foundation

The previous Aspire News App developers had gone out of business and the app was deleted from both Apple and Google Play, leaving many potential domestic violence victims stranded. Dogtown Media partnered with the Foundation to rebuild and renew the Aspire News App and implement new features that would be beneficial and help protect victims.

The app acts as a masked app, since it appears like a regular news app,

enabling a trusted contact to be notified about a potential dangerous situation without the perpetrator realizing the victim is doing so and becoming enraged. Understandably, location accuracy is essential as a timely response is crucial in these life-and-death situations.

The Aspire News app was recognized on Capitol Hill by the National Health Collaborative on Violence and Abuse as one of the two “best apps for domestic violence prevention”. The app has been downloaded more than 300,000 times across the globe.

National Sleep Foundation Sleeplife® App

The National Sleep Foundation conducts regular clinical sleep trials to monitor and evaluate sleep habits. Previously, these trials were conducted in person at their laboratories, leading to skewed results as patients were placed into an unfamiliar environment. National Sleep Foundation approached Dogtown Media to help develop a less intrusive mobile app solution for clinical sleep trials.

The end product was

Sleeplife®, a HIPAA-compliant, mHealth application that integrates with Fitbit to track a patient’s sleep patterns at night. The solution incorporated custom charts to allow ease of comparison between actual patient sleep habits and National Sleep Foundation guidelines, the data of which was also sent to a custom Doctor Dashboard.

The app enables two-way communication between doctors and patients via a messaging feature, as well as enabling the completion of in-app surveys. In addition to the app development, Dogtown Media created one-pagers to aid in the facilitation of the clinical sleep trials.

Cone Health Cardiovascular One Call App

The existing Cone Health patient referral process was cumbersome for physicians. When a patient suffers a ST-Elevation Myocardial Infarction (STEMI), where a patient’s artery is blocked, preventing oxygen flow to the heart, the delay in receiving care can be fatal.

Dogtown Media created the Cone Health CV One Call app to provide referring physicians at smaller hospitals in the Cone Health network with an efficient way

to call the transfer center and refer patients who need additional care. The app also provides physicians with useful resources like clinical guidelines and protocols for what to do during a STEMI heart attack emergency.

Google Train Up App

Dogtown Media was tasked to develop a mobile app for Google that trains retail employees how to best sell Google products, named Google Train Up. The challenge was on finding a way to incentivize the employees to participate in the mobile app training, given they were not getting paid for this training. We also had to ensure when updates were made to the pre-existing Google Train Up web browser, the corresponding app was

also updated.

Massachusetts General Hospital Extracorporeal Membrane Oxygenation Guidelines App

The Healthcare Transformation Lab at Massachusetts General Hospital (MGH), the original and largest teaching hospital of Harvard Medical School, tasked Dogtown to improve the experience and value of life saving Extracorporeal Membrane Oxygenation (ECMO) Guidelines that have been historically on paper. MGH wanted to leverage novel technologies and innovation to bring their care to the digital age.

Webdam Asset Management App

Webdam is an online asset management system, acquired by Bynder in early 2018. Clients, including Starbucks and Harvard University, upload and keep all their design assets including images, art work, logos on their website cloud platform. The challenge was to develop a mobile app for their web browser--a native solution that would integrate with their pre-existing website to create a seamless user experience for their

well-respected clients.

The mobile app Dogtown Media developed provided Webdam clients with an additional avenue to upload their artwork. The mobile app also possessed offline functionality for Webdam’s sales teams, giving them the ability to retain images offline through our asset storage feature.

Roadtrip Nation CareerExplorer App

Roadtrip Nation is a PBS TV series that encourages and empowers individuals to find out who they are and what they want to do with their working lives. 

Dogtown Media were tasked with creating a mobile version of the TV show, maintaining the organization’s branding: fun, dynamic, and engaging while still connecting professionals with individuals starting in the job market.

Dogtown Media

brought the Roadtrip Nation TV show to life with an app that informs and inspires college students across the nation.

University of Oklahoma Innovate App

The University of Oklahoma (OU) has more than 30,000 students, catered to via the OU Innovate app. The mobile app is OU’s official hub for all on-campus  technology, to enable students to manage meal plans, track class schedules, and find the nearest parking lots with available space to make it to class on time.

Dogtown Media built out a real-time parking lot tracker app to reduce time spent parking by OU

students, enabling them to arrive to class on time, and significantly increase attendance rates. OU students reported higher satisfaction rates as they spent less time parking thanks to the parking lot trend graph app feature that enabled ease of navigation.

We also created an e-voucher component of the app for OU's drunk-driving prevention program known as SafeRide, which increased participation rates dramatically, enhancing the success of the program.

Udemy Instructor Messaging App

Udemy is an online marketplace for learning and teaching that has garnered over 80,000 courses and 24 million students globally. Instructors come to the platform to create content and share their expert knowledge of a topic, while students come to the platform to learn a new skill by consuming the instructor-created videos.

Dogtown Media created iPhone, iPad, Android phone, and Android tablet designs for a new

instructor experience within the existing Udemy apps. These features allow instructors to respond to student questions, message, and reviews quickly and efficiently.

Red Bull Co-Pilot App

Red Bull’s field marketing team is always on the move, but in constant communication and in need of information while repping the brand at their many events.

Dogtown Media designed an internal application that allows the rep to chat with headquarters, receive real time notifications, download event documents and keep an up-to-date schedule.

Worldwide Breast Cancer | Know Your Lemons Breast Health App

In 2015, 570,000 women died from breast cancer. That’s a lot of mothers absent from school plays, grandmothers no longer kissing cheeks, and wives missing date nights. It’s heartbreaking and in some cases completely avoidable if only breast cancer symptoms were better understood. So we stepped up to help.

The Know Your Lemons app makes it easy for women all over the world to educate themselves on

self-exams, steps for detection, and reporting symptoms — all in one app.

Minneapolis Heart Institute | Allina Health Cardiovascular Resources App

Despite 84 million Americans having some form of the cardiovascular disease, first responders and physicians historically only had emergency protocols on paper. When a patient suffers from a cardiac arrest, the last thing anyone wants to be searching for is a scrap of paper.

A mobile app with current cardiovascular emergency protocols was designed and developed, available to physicians anywhere and anytime. The app

also enables access to medical professionals for consultation or patient transfers, ensuring that healthcare providers have the tools they need to ultimately save lives.

View our case study at https://www.dogtownmedia.com/portfolio/minneapolis-heart-institute/

United Nations ESCAP iPhone App

Dogtown Media works closely with international institutions like the United Nations to deliver mobile solutions to a global userbase. The ESCAP iPhone app was designed, coded, and deployed for the UN's Asia bureau.

The iPhone app enables UN officials to quickly communicate with stakeholders via a live news feed. The mobile app also displays UN sponsored events across 5 continents as well as

internationally observed and local holidays.

A content management system and custom API was also developed to allow the system admins to send emergency notification alerts to app users during natural disasters or crisis scenarios.

Fayr Co-Parenting App

62 million households suffer broken marriages. The anxiety of battling over expenses, timesharing, etc. can be a nightmare, and affects how children are being raised. Fayr helps parents be the best versions of themselves by keeping a clear record of shared responsibilities for their kids, and creating a better life for both parents and children.

Through emotional user experience interviews, we were able to uncover

simple and intuitive ways to make the co-parenting process more manageable. The result is an intuitive interface that seamlessly blends the four key user functions into one life management tool, featured on iTunes' Planet of the Apps

View our case study at https://www.dogtownmedia.com/portfolio/fayr

Kirb One-Tap Parking App

18+ million people living in greater Los Angeles, the largest commuter city in the country, where public parking is a real pain. Meanwhile, many residents and business alike have untapped real estate sitting dormant every day.

Kirb is a mobile application that allows users to book parking in advance, from a few hours to a full day, avoiding the hassle of circling the block. It’s also a great way for residents and

business owners to make some passive, ancillary income. We also helped secure Kirb's initial round of funding through our network of angel investors.

View our case study at https://www.dogtownmedia.com/portfolio/kirb

Reviews

Sort by

App Development for Hospital Innovation Lab

“They built an intuitive and simple design, and the team works quickly to address bugs and solve problems.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Sep 2018 - Ongoing
Project summary: 

Dogtown Media built an iOS and Android app, replicating a product they’d built for a different organization. They worked on the UX/UI and also implemented a Google Analytics dashboard.

The Reviewer
 
10,001+ Employees
 
Boston, Massachusetts
Senior Ops Manager, Hospital Innovation Lab
 
Verified
The Review
Feedback summary: 

Dogtown Media works quickly and has a competitive upfront cost. Although the app is still in the pilot stage, users like the simple design. The team holds regular meetings and never misses a deadline. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior office manager at a hospital innovation lab. We work directly with clinician departments on many tasks, but primarily within digital health. I manage a team of project managers and creative designers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We were working with a partner that wanted an app that would allow their providers to access their ECMO physicians and better understand the protocol for that type of medical technology.

SOLUTION

What was the scope of their involvement?

Dogtown Media essentially replicated a product that they’d made for a different healthcare organization. It’s a simple app for both iOS and Android that houses two PDFs and a direct push-to-dial button. They did the UX/UI and also built a Google Analytics dashboard.

What is the team composition? 

We interface with a project manager and the CEO.

How did you come to work with Dogtown Media?

They’d built a similar app for a different organization and could do the build quickly and at a great price, so we hired them.

How much have you invested with them?

We’ve spent $10,000 so far but will have spent between $25,000–$50,000 by the end of the engagement.

What is the status of this engagement?

We partnered in September 2018, and the work is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re currently in the pilot stage, but users are impressed with the app and its simple design. There were quite a few bugs in the initial testing, but Dogtown Media quickly fixed them.

How did Dogtown Media perform from a project management standpoint?

They have great project management and hold weekly meetings.

What did you find most impressive about them?

They built an intuitive and simple design, and the team works quickly to address bugs and solve problems.

Are there any areas they could improve?

At first, the Google Analytics dashboard was hard to understand and interpret, but they’re actively working on build a new one that’s easier to engage with.

Do you have any advice for future clients of theirs?

Work directly with their CEO. 

5.0
Overall Score They're a great team to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They haven’t missed a single deadline.
  • 3.0 Cost
    Value / within estimates
    They offer a low upfront price, but the monthly cost is steep.
  • 4.5 Quality
    Service & deliverables
    The end product is impressive, and users say it’s high end, but there were bugs in the beginning.
  • 4.0 NPS
    Willing to refer
    We had a great experience, but our scope was fairly narrow.

App Development for Fintech Company

“…the communication was vital to us. I definitely appreciated it.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. - Dec. 2018
Project summary: 

Working from initial wireframes, Dogtown Media designed and developed a native app for iOS and Android devices.

The Reviewer
 
51-200 Employees
 
Chatham, New Jersey
John Shammas
Chief Product Officer, DriveWealth
 
Verified
The Review
Feedback summary: 

While the app hasn’t yet launched, its on-track development met expectations. Dogtown Media worked efficiently, providing updated products on two-week sprints and managing bugs. Open and communicative, they effectively brought colleagues together for joint planning, review, and troubleshooting.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief product officer at DriveWealth. We provide brokerage infrastructure for companies that want to build apps or websites that interact with the stockmarket. My role is working with partners to determine how to provide the optimal developer experience for teams to build products efficiently.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We needed a partner to build a full-stock solution that combines infrastructure and APIs to enable companies that aren’t in the brokerage space or want to revamp their investment experience to do so in a short timeframe. We provide APIs and other server mechanisms for performing brokerage operations like opening or funding accounts. We wanted to provide a frontend that customers could interact with. This would allow companies that didn’t have developer capacity to have a digital presence by buying into a product that would give them everything they need to go to market with an investment app right away.

SOLUTION

What was the scope of their involvement?

Dogtown Media developed a native investment app for both iOS and Android devices that could be white labeled and modified on a per-part basis. They managed the design, UX, and programming working from simple wireframes that outline the functionality we expected. We also provided some compliance support to ensure that data is shown in certain ways and disclosures are provided onscreen.

Investors can easily and quickly open an investment account and collect the necessary information to create their investment profile within just a few minutes. We power the account while investment advisors can control trading in the accounts and value client needs. We built it for a specific partner but now have plans to create a white-label version and use it with other clients that have similar needs.

What is the team composition?

I worked directly with one project manager, their CTO, and two developers.

How did you come to work with Dogtown Media?

We had interacted with them on previous projects and spoken with them about building out the white-label, client-experience app in the past. When we finally had a client that we thought would be interested, we decided to go ahead and partner with them.  

What is the status of this engagement?

We worked together from September–December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the app yet. We were able to circulate it with our internal developers for them to determine if there were any UI or compliance issues when presenting the data or anything that didn’t properly interact with our APIs. That made it easy for us to ensure that they were on the right track throughout the experience.

How did Dogtown Media perform from a project management standpoint?

They worked on two-week sprints and delivered a new build at the end of each one. They were very communicative about where they were along the way. Their project manager was open to getting developers from both sides into open discussions. Our conversations—mostly via Skype calls—typically involved our migration engineer, app developer, and me, as well as one or two of their developers. It was much more efficient than just speaking from one project manager to another about timelines and delivery. They use a bug tracking software that they gave us some visibility to, so we could see what was being worked on and what was completed. There are always bugs with every project, but the process of being able to work things out together was very helpful and made sure the finished product worked properly.

What did you find most impressive about them?

I would reiterate that the communication was vital to us. I definitely appreciated it.

Are there any areas they could improve?

I only wish they were located closer to us.

Do you have any advice for potential customers?

I think the way that we handled getting a lot of people in the room at the same time was successful. Whether for regular meetings or to troubleshoot, being able to hash things out by talking directly to their developers allowed us to expedite the process.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It was completed more quickly than contracted for by about two weeks.
  • 5.0 Cost
    Value / within estimates
    It was much more appropriate than what we’d paid other vendors in the past for similar work.
  • 5.0 Quality
    Service & deliverables
    They provided me with the source code on the git repositories so that I could access it directly and the app worked as promised.
  • 5.0 NPS
    Willing to refer
    I had nothing to complain about.

Mobile App Dev for Multi Hospital System

“They were great about touching base with us to make sure we stayed on task.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - Nov. 2018
Project summary: 

Dogtown Media customized a patient transfer referral app for physicians in a regional hospital system. They overhauled the design to improve UX and added resource features on clinical guidelines and protocols.

The Reviewer
 
5,001-10,000 Employees
 
Greensboro, North Carolina
VP, Heart and Vascular Services, Health Care Provider
 
Verified
The Review
Feedback summary: 

Their team was highly responsive and reacted promptly to feedback. The final product was delivered quickly and early testers have found it easy to navigate.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP in charge of several kinds of medical services at a regional multi-hospital system.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We wanted to improve the user experience for referring physicians using our app on iOS and Android.

SOLUTION

What was the scope of their involvement?

The goal of the app was to improve the patient referral process for physicians, so we wanted to make it more straightforward. Our app provides end users at smaller hospitals in the system with an efficient way to contact the transfer center and relocate patients who need additional care. We also wanted the app to provide physicians with useful resources like clinical guidelines and protocols.

We received the rights to model our product on one used by another hospital system, so we’ve used that as a guide and customized it to suit our needs. Dogtown Media’s team walked us through the process from design to implementation and ongoing support. They also provided guidance on the protocols developed by our in-house team to ensure that everything worked smoothly within the app. On top of that, they consulted with us to evaluate the workflows we needed to modify in order to improve UX.

What is the team composition?

We worked with a project manager and two developers.

How did you come to work with Dogtown Media?

We received a referral from another hospital system that had used them to develop their app.

How much have you invested with them?

The project itself cost $6,000 and then we pay for ongoing support.

What is the status of this engagement?

The app development project lasted from April–November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve only just started deploying the app to our users, but the review team found it very easy to navigate and were excited to begin rolling it out.

How did Dogtown Media perform from a project management standpoint?

Everything was managed via email and web conferences. They’re very responsive. We had deadlines for when we had to provide content to them and they were great about touching base with us to make sure we stayed on task.

What did you find most impressive about them?

They responded well to questions and implemented changes quickly, even though we were working in different time zones.

Are there any areas they could improve?

I don’t have any suggestions for improvements.

Do you have any advice for potential customers?

Not really. We don’t have a lot of experience with these kinds of projects.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We think it was a good value.
  • 5.0 Quality
    Service & deliverables
    They improved some of the content we gave them.
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Sales Training Tool

“Dogtown Media analyzed key stakeholders’ concerns to make the platform as beneficial as possible.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

Dogtown Media is helping convert pre-existing technology into a mobile app for sales and customer service training. They did market research, prototyping, and user testing. Product development will start soon.

The Reviewer
 
1-10 Employees
 
Santa Monica, California
Founder, Mobile Sales Training Company
 
Verified
The Review
Feedback summary: 

Dogtown Media works hard and proactively resolves issues and concerns. They’ve met project expectations so far and have a thorough workflow. The entire team is professional and dedicated, making them a great partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a company that offers remote training services for sales teams via mobile devices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We were implementing some consumer entertainment technology in the B2B space, applying our platform to sales and customer service training. We needed a partner to help reimagine the product, establish a new framework, and integrate some additional features.

SOLUTION

What was the scope of their involvement?

We started with a kickoff phase, providing Dogtown Media with our plans and wireframes. We explored the market and how our product would be received by the industry. They challenged a lot of our assumptions and improved our project outline. From there, we then built a prototype and put it in front of users to validate its efficacy.

We’re currently enhancing our product based on the feedback and will soon start product development. The platform has a web-based component that the trainers use, and it’s entirely mobile for the trainees. Users can engage with the platform on a daily basis to receive all the necessary and required training.

What is the team composition?

We work with about seven people: their CEO, a technical lead, product manager, and lead designer. A number of individuals have been involved in user testing too.

How did you come to work with Dogtown Media?

Someone in our organization referred them. Their office is right across from ours, and we determined they could be a full-service solution for our project. They understood our challenges and had the required skill set, so we hired them.

How much have you invested with them?

We’ve spent under $50,000 so far, but we expect to spend over $1 million by the end.

What is the status of this engagement?

We’ve been working together since August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dogtown Media analyzed key stakeholders’ concerns to make the platform as beneficial as possible. They’ve done exactly what we’ve asked so far.

How did Dogtown Media perform from a project management standpoint?

They have a thorough methodology and are incredibly responsive. Their work is easy to track, and we mainly communicate via Slack.

What did you find most impressive about them?

They’re a small shop that’s motivated and offers a comprehensive list of services and capabilities. They’re accountable and willing to work by our side to make the best product possible. The entire team is professional and eager to solve our problems.

Are there any areas they could improve?

No, I'm happy with their work. Hopefully, the next phases will go as smoothly.

4.5
Overall Score I'm waiting for them to help us create the best solution possible.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We didn't meet our planned timeline, but it wasn’t all their fault.
  • 4.5 Cost
    Value / within estimates
    They’re worth what we’ve asked them to do.
  • 5.0 Quality
    Service & deliverables
    They’re on track to do great work.
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Sleep Health Education Nonprofit

"I’ve very much enjoyed working with them, and I appreciate the quality of their work."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2017 - Apr. 2018
Project summary: 

Dogtown Media designed and developed a HIPAA-compliant web app, along with Android and iOS versions, that integrates with wearable devices and fosters physician–client communication during a health study.

The Reviewer
 
11-50 Employees
 
Washington, District of Columbia
Director, Scientific Affairs & Research, Health Nonprofit
 
Verified
The Review
Feedback summary: 

Users and internal staff praise the app for its design and usability, making it an ideal tool for research purposes. The finished app fully matched expectations, a product of Dogtown Media’s attentive nature and strong technical skills. The team communicates well and remains accessible for updates.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of scientific affairs and research at a national health nonprofit that focuses on education advocacy for sleep health.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

Our organization planned a study that required the use of a mobile application to assist and encourage communication between patients and physicians regarding sleep. We contracted with Dogtown Media to build a mobile application that would extract data from wearable devices to foster that communication.

SOLUTION

What was the scope of their involvement?

We do not have a tech-literate team at our organization, so Dogtown Media was instrumental in the app’s creation. They developed a HIPAA-compliant web app, along with Android and iOS versions. We relied on Dogtown Media to design the user interface and coordinate an API integration with wearable devices. They also created the necessary algorithms to determine the data points we wanted.

The app includes a messaging feature that allows physicians to communicate directly with patients in the study. There are also options within the app for users to record when they are going to sleep and if they took medication to fall asleep.

In addition to the app development, Dogtown Media crafted one-pagers to better inform those that enrolled in the study.

What is the team composition?

I communicated mostly with the project lead. I am unsure of the total size of the design and development teams.

How did you come to work with Dogtown Media?

Through an RFP process, we received three or four quality applications. Once we vetted each company, we felt the most comfortable with Dogtown Media.

How much have you invested with them?

We spent around $280,000.

What is the status of this engagement?

Our engagement lasted from September 2017–April 2018. The app was completed in that time, and Dogtown Media remains accessible to provide any troubleshooting or updates as needed throughout the course of the study.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everybody on the team and in the study has found the application easy to use and easy to understand. The design is high-quality. We have been happy with the product. It matches exactly what we wanted.

How did Dogtown Media perform from a project management standpoint?

In addition to using Dogtown Media’s internal communication software, we held weekly calls to discuss progress and updates. They were readily available if we ever encountered an issue that needed fixing. They are good listeners, and they strove to make sure we received what we required for our study.

What did you find most impressive about them?

I haven’t worked with other providers, so I can’t make a comparative statement, but we’ve been very happy with them. Their project managers are helpful and communicative. They addressed all of our needs quickly. We’ve been totally satisfied in that regard.

Are there any areas they could improve?

My understanding from their side is that given all of the needs we had in terms of HIPAA compliance and API integration, that’s a heavier lift than a standard application, so the work comes at a higher price. I don’t have a point of reference for other firms, but Dogtown Media was slightly more expensive than what we anticipated.

Do you have any advice for potential customers?

It’s important to be aware of the communication needs from both sides. It’s difficult for them to work if they don’t have open lines of communication with the client.

5.0
Overall Score I’ve very much enjoyed working with them, and I appreciate the quality of their work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They operated well within our set schedules.
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    Their products have met our needs, and we’re very happy with their service.
  • 5.0 NPS
    Willing to refer

Software Dev for Private Incubator

“Dogtown Media developed a solution for a project considered impossible to do in the tech world.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Ongoing
Project summary: 

Dogtown Media developed a complex mobile platform from scratch, including software and hardware, based on minimal direction.

The Reviewer
 
1-10 Employees
 
Las Vegas, Nevada
Josh Lehman
CTO, Innovengine
 
Verified
The Review
Feedback summary: 

Dogtown Media successfully developed a one-of-its-kind software solution that had been considered impossible by others in the industry. They exceeded goals and expectations, thriving on the complexity of the challenge presented to them–and they delivered very quickly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of Innovengine, a private incubator and fund for new technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

I needed to find a vendor willing to take on a software development project that had never been done before.

SOLUTION

What was the scope of their involvement?

Due to the privacy of the project, I can't share many technical details, but Dogtown Media basically developed a mobile platform from scratch, including software and hardware, based on a hunch I had of how to go about it. Within a few weeks, they were able to come up with a solution and develop a visual search and augmented reality software. Although it was considered technically impossible, their team was able to solve the problem and scale it up very quickly.

What is the team composition?

I mainly work with Sean (VP of Engineering, Dogtown Media) and Rob (CTO and Co-founder, Dogtown Media), but there's probably another 10–12 working on our project as well.

How did you come to work with Dogtown Media?

Another company I used to work with was very pleased with their experience with Dogtown Media and recommended them. I made it clear that I wanted to work with a vendor willing to do whatever it takes (i.e., hiring new talent if necessary) to pull it off, and they were willing to do it.

How much have you invested with them?

We've invested between $500,000–$1 million.

What is the status of this engagement?

We started working with them in January 2018 and finished the first project. We're now moving on to the next two phases of development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dogtown Media developed a solution for a project considered impossible to do in the tech world. They've taken every goal we've had and delivered above and beyond our expectations, beating our requirement of achieving a 50% accuracy rating on visual search capabilities with a software that is over 90% accurate.

How did Dogtown Media perform from a project management standpoint?

We have regular weekly meetings either in-person or over Zoom with their team to go over milestones. They never underdeliver or fall short of meeting our goals. 

What did you find most impressive about them?

They don't fail or turn down a challenge; their deliverables dramatically exceed expectations, and they do it quicker than anyone I've ever worked with.

Are there any areas they could improve?

No. They're literally the best company I've ever worked with.

Do you have any advice for potential customers?

They seem to thrive when challenged, so don't be afraid to come to them with something that's never been done. They're uniquely positioned in their industry to overcome more than most are capable of.

5.0
Overall Score I'm pleased with everything aspect of what they've done.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always deliver on time, if not ahead of schedule.
  • 5.0 Cost
    Value / within estimates
    Other corporations would've charged a lot more for the work they've been able to achieve.
  • 5.0 Quality
    Service & deliverables
    They thrive on achieving complex goals and taking on challenges.
  • 5.0 NPS
    Willing to refer
    They're the best company I've worked with in terms of deliverables and execution.

Market Research for Medical Technology Company

“The final report they delivered accomplished everything we hoped."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Ongoing
Project summary: 

Dogtown Media provides basic market research, helps design customer interviews, and recruits patients to participate. After submitting an analytics report, they progressed to the second cohort of interviewees.

The Reviewer
 
1,001-5,000 Employees
 
Portland, Oregon
Jim Horton
Engineering Consultant, Biotronik
 
Verified
The Review
Feedback summary: 

Dogtown Media delivered an outstanding report that presented a comprehensive level of analysis and insight. These excellent results secured client satisfaction and prompted an expanded engagement. The team is reliable and prompt. Proactive scheduling kept the project well-organized.

 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a consulting engineer and program manager for Biotronik. We are a biomedical company primarily involved in cardiac rhythm management. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We first contacted Dogtown Media three years ago for support with a patient app for our cardiac rhythm management devices. Just this past year, I worked as a consultant on an upstream project that needed basic market research on patient acceptance of new concepts. The company we had been using for market research did not have the bandwidth, so they recommended Dogtown Media. 

SOLUTION

What was the scope of their involvement?

We came up with the original structure for how to conduct the interviews and fine-tuned the question lists with Dogtown Media. They provided feedback to make the interview process as patient-friendly as possible. Only engineers from our company are involved, so they helped us with the human interface aspect. 

Based on our list of patients to consider, they contacted, interviewed, and selected finalists for us to approve. From setting up the location to running all the interviews, they managed all the logistics. They also created graphics designs to use in the patient interviews. Once complete, they provided the audio transcripts and videotapes. The final report showed a detailed analysis of the results based on specific areas of interest we identified. 

Dogtown Media handles financial compensation to keep everything in order regarding safe harbor laws. We split our process into two cohorts. The outcome of their report on the first convinced us to pursue a second, larger cohort with their team. We felt reasonably pleased with the initial results. They covered everything we needed and could clearly handle a larger group, so we moved forward. 

What is the team composition?

Dogtown Media assigned us two specific resources to develop and run the interviews. One of our employees actively participated in the patient interviews.

How did you come to work with Dogtown Media?

Dogtown Media made the shortlist of companies who bid on our patient app project. We needed a team who could support us in designing the UI and infrastructure, build the product, assist us with getting the verification and validation through the FDA, and host and maintain the app on an ongoing basis. 

While we didn't believe they had the capacity for long-term maintenance, we felt confident in their UI design abilities. While we didn't choose them for that project, we hired them based on a referral for last year's market research project and have an ongoing engagement in progress.

How much have you invested with them?

The first-round cost $18,960, and the second round is budgeted at $27,000. 

What is the status of this engagement?

We've been working together since July 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most significant measurable result was Dogtown Media's analysis of the first cohort. They secured the required number of patients and interviewed them all within the timeframe we provided. The team was very responsive to our suggestions for their initial draft.

Dogtown Media met our challenging schedule requirements with high-quality work. The final report they delivered accomplished everything we hoped. It was very well done and covered every relevant area of analysis. Its quality level made us comfortable briefing senior management on the project progress and in expanding the scope of the project. 

How did Dogtown Media perform from a project management standpoint?

For this specific project, I'm the program manager. I hold the reins and interface with Dogtown Media and our fulltime employees about our progress. They're very responsible and manage the schedule well. The project is currently behind, but that's entirely due to internal factors. They've met every commitment they've made, for anywhere from 24 hours to two-week turnarounds. 

What did you find most impressive about them?

As a program manager, having Dogtown Media always deliver on their promises is a big plus. They've never let me down. I also appreciated their ability to generate a report in the fashion requested. It serves everyone who works on the detailed aspects of the project and gives staff at the senior management level an overview of progress. We were very pleased with their work. 

Are there any areas they could improve?

This project is basic market research, so I don't feel it's too challenging. There's nothing I would ask them to improve. I'm interested to see how they on perform on a more resource-intensive project that requires more than two people from their team. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've met every deadline we gave them. The only delays in the project were on our end. They proactively pointed out when deadlines were at risk.
  • 4.0 Cost
    Value / within estimates
    They may have more project management overhead than necessary. I'm unsure of their internal structure. There may be a minimum amount they need.
  • 4.5 Quality
    Service & deliverables
    It's impossible to define perfection. I can't think of a specific area to improve, but we had to interact with them a lot to get the final result.
  • 5.0 NPS
    Willing to refer
    Within the context of the work they've done for us, I'm perfectly willing to talk to anybody who came to me for a referral.

Mobile App Re-Dev for Digital Asset Management Platform

"They were extremely responsive and supportive and I never felt like I was working on anything on my own."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2017 - Jan. 2018
Project summary: 

After reviewing mockups and creating a QA plan, Dogtown Media developed an app for iOS and Android. Their team created an asset-viewing feature, a simple search engine, and asset-management features.

The Reviewer
 
11-50 Employees
 
San Mateo, California
UX Designer, Cloud-Based Platform
 
Verified
The Review
Feedback summary: 

Dogtown Media's work was a massive improvement from the previous app version and received high praise from customers. Their team was on-point, clearly communicating updates and milestones. Their exceptional customer service made them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a B2B, cloud-based platform that provides digital-asset management. We provide a controlled-housing space for photos, logos, and PowerPoints. I lead the project management for our mobile product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We needed to rebuild our old app to support our newest product offering and enable feature parity.

SOLUTION

What was the scope of their involvement?

Their sales leader first reviewed our mockups and the overall features we wanted. They helped with estimates: how long the development would take and a QA plan. Then, their team worked with us daily to create a beta app for iOS and Android.

Their team created an asset-viewer feature that allows users to see a fullscreen image, video, or PDF. They also configured the project management portion of the app, which allows users to save their data to their local device, move the asset around the app itself, and send it via e-mail. As part of this, they implemented a simple search engine for users to easily find assets.

Their developers communicated daily on different changes to the features and increases to the scope. Throughout the project, I provided the stories, and they developed the code and helped with QA. After finalizing the launch, they helped with post-launch maintenance.

What is the team composition?

We worked with up to seven developers, including two lead Android and iOS developers.

How did you come to work with Dogtown Media?

We found Dogtown on Clutch.co. At the time, we were vetting about six different organizations. I had a great experience with Dogtown's sales representative, and they seemed to understand our product. We reviewed their past project experience and saw that they worked on projects with asset components, which not a lot of other companies had done before. Their timelines and cost were also in line with our projected plans.

How much have you invested with them?

We invested $330,000 in total.

What is the status of this engagement?

We started in June 2017 and ended in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, the feedback for the new app was extremely positive. The app was a massive improvement in terms of look and feel and function from our previous app—more in line with our current products. Dogtown's work created a great foundation for us to build upon. The approval experience, as part of the project management portion of the app, improved significantly. They helped us bring the app into the modern era.

How did Dogtown Media perform from a project management standpoint?

From a project management standpoint, it was a combined effort between their product managers and me. They were always on top of our mockups, deadlines, tracking milestones, and updating on progress. Their project manager communicated daily and weekly to provide heads up on their thought process and work done. We were never taken by surprise. They always gave me the option to either scope down or add on extra time if things got more complicated.

What did you find most impressive about them?

Their communication and collaboration style was impressive. They were extremely responsive and supportive and I never felt like I was working on anything on my own. If I asked for feedback or multiple opinions, they were always there. They even helped with some difficult legal issues to be resolved by establishing touching points with our leadership. There was never any animosity, and everyone wanted to work together to find a solution. Our collaboration was wonderful, and they didn't feel like an outside vendor.

Any advice for potential customers?

Include them and share as much as possible—as early as possible. Ask them for feedback and thoroughly explain your ideas. Collaborate with them, as the best decisions will come from working together to find a solution. Get as granular as possible, because this will help with estimating more accurate timelines and cost.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android Mobile App Dev for Large University

"Their work has made my life easier by automating features in the app that I was doing manually."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Ongoing
Project summary: 

Dogtown Media is updating and improving an iOS and Android app, adding geolocation capabilities and other student-centric functionalities.

The Reviewer
 
5,001-10,000 Employees
 
Oklahoma
Director of Technology Engagement, University
 
Verified
The Review
Feedback summary: 

The updated app has been well-received, with users noticing faster screen loading times. Dogtown Media’s expert team inspires confidence throughout the project by communicating clearly from the start. They bring creative ideas to the table at a reasonable value.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for a large university in both student experience and IT.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We needed help improving an existing mobile application. We wanted to do some innovative development and push the technology further than we were able to previously.

SOLUTION

What was the scope of their involvement?

They started with a deep dive where they came onsite to meet with us for a week. They focused on understanding what our business does and who our customers are. Then they huddled up and came back to us with their ideas. We came to an agreement on the budget and on features, and then they got to work. The app, which is for both iOS and Android, is currently a hybrid. We have plans to go native in the future but hybrid is a result of the limitations from the previous developer.

They've been working on a lot of geolocation features. The app offers us a way to provide our students with a safe ride home on the weekends. They can use the app to call a cab, which the university provides if the student is within a certain distance from the university. That requires the app do significant authentication to know where they are. Now we're adding new features heading into the new school year.

What is the team composition?

I work with a project manager and a relationship manager, as well as one of Dogtown Media’s founders who I go to if we need high-level help. The lead developer helps us put in tickets on the IT side, and 1–2 other developers work on the project.

How did you come to work with Dogtown Media?

We did a pretty extensive search of firms in Oklahoma, Texas, and California. We ended up meeting in person with five companies in Texas and five in California. Dogtown Media flew up from Los Angeles to meet with us in San Francisco. We just clicked right away. They seemed to get what we wanted, and they came up with some fresh ideas from the very beginning.

How much have you invested with them?

We’ve spent a little over $100,000 to date.

What is the status of this engagement?

We started working together in September 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dogtown Media has done a great job of pushing the technology as far as they can. Our users notice the app’s faster screen loading times. Their work has made my life easier by automating features in the app that I was doing manually. They've significantly cut the down backlog of things that needed to be addressed.

How did Dogtown Media perform from a project management standpoint?

I don't believe they've ever missed a deadline. They deliver everything without spending a single dollar over the budget. We have weekly standup meetings but we don't have to wait until the meeting to get questions answered. We're usually chatting back and forth all week long in an ongoing conversation.

What did you find most impressive about them?

From the very beginning, we felt like they care about our mission of making the college experience easier. They have lots of ideas and spark great conversations. Sometimes firms start out with a lot of energy and then it dies away, but that hasn’t happened with Dogtown Media.

Are there any areas they could improve?

There has been some pain when staff turns over. They should figure out a way to seamlessly transition from one project manager to the next. Also, there are some challenges to working with a remote team. It would be nice to be able to meet with them more often but they do the best they can.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Any delays have been on our end, not theirs.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Any limitation to what they can do is because of our budget restrictions.
  • 5.0 NPS
    Willing to refer

Mobile Design for E-Learning Marketplace

"I appreciated their flexibility and responsiveness to our changing needs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Mar. 2018
Project summary: 

Dogtown Media summarized internal research and prepared mobile designs to improve the user flow of existing Android and iOS apps, developing a prototype for user testing.

The Reviewer
 
201-500 Employees
 
San Francisco, California
Kristin Yamauchi
Product Manager, Udemy
 
Verified
The Review
Feedback summary: 

The restyled UX attracted positive feedback from current instructors due to its simplicity and efficiency. Dogtown Media’s collaborative emphasis, competitive pricing, and swift turnaround time contributed to a beneficial partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the product lead for mobile apps at an online course marketplace. Students use our platform to learn new skills for personal or professional reasons. They can browse or search through our catalog and purchase courses to take on their computer, TV, or phone. Instructors use our platform to create, manage, and sell courses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dogtown Media?

Dogtown Media created iPhone, iPad, Android phone, and Android tablet designs for a new instructor experience in our existing mobile apps. These features will allow instructors to respond to student questions, message, and reviews quickly and efficiently.

What were your goals for this project?

We wanted to build a valuable mobile feature set that boosts instructor engagement and loyalty to our platform by making course management easier.

SOLUTION

How did you select this vendor?

We researched companies that were well-respected in mobile design and development. We spoke with four companies about the project, received bids, and narrowed down our selection to Dogtown Media. Ultimately, we chose them because the quality of their portfolio was equal if not better than other companies’ work, and the price and timeline they quoted were much more reasonable.

Describe the project in detail.

We started by conducting user research calls to understand how they were using the web product and to identify the common workflows and areas for improvement. Dogtown Media summarized the research and proposed a user flow. Then, they came back with wireframe designs. After a few rounds of iterations, they developed a prototype that we tested with users. They incorporated the user feedback and started creating higher-fidelity designs.

At this point in time, we hired an internal designer, who took over the visual polish of the designs. Dogtown Media did a great job of incorporating these visual elements into the iPad, Android phone, and Android tablet designs.

What was the team composition?

We primarily worked with a project manager and a designer. Their head of design was also involved in the early stages of the project. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This project is currently in development, but users have shared positive feedback on the designs.

How effective was the workflow between your team and theirs?

We communicated frequently through Slack, email, and in-person meetings. I never felt like we were misaligned.

What did you find most impressive about this company?

I appreciated their flexibility and responsiveness to our changing needs.

Are there any areas for improvement?

None come to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Silver
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
California
Date of Formation
Jun 24, 2011
Last Updated
Mar 23, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Moderate Risk
Bankruptcy
No
Tax Lien Filings
2
Judgement Filings
0
Collections Count
0
Last Updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
25
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
March 4, 2019