Creating the Mobile Future

MOBILE EXPERTISE: If you can dream it, we can build it. Intelligent apps require brilliant design and intuitive product strategy.

We analyze and design every aspect of your project to ensure that its engaging, stylish, and easy to use.

  • mHealth: we empower people to live longer, happier, and healthier lives via mobile health apps. Our team of health tech experts create custom first responder tools, connected health devices for remote monitoring, caregiver support tools for outpatient services, and innovative ways to deliver emergency medical care.
  • Internet of Things: home automation tools, smart BLE connected devices.
  • FinTech: mobile banking, P2P payments, mobile commerce, data visualization and market intelligence.
  • EdTech: learning systems, gradebooks, educator empowerment tools.
  • Social media: photo and video, messaging, chat engines.
  • Geolocation + mapping: on-demand services, points of interest, turn by turn directions.

Contact Us for a free project consultation.

Coding Specialities: iPhone App Development, iPad Apps, NodeJS, Internet of Things (IoT), Connected Devices (BLE), User Experience (UX), User Interface Design (UI), API Development, Android App Development.

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2011
Show all +
Venice Beach, CA
headquarters
  • 228 Main Street, Suite 4
    Venice Beach, CA 90291
    United States
other locations

Portfolio

Key clients: 

200+ mobile products launched for startups and Fortune 500's!

  • Google |
  • Lexus |
  • United Nations |
  • CitiBank |
  • Red Bull |
  • YouTube |
  • Minneapolis Heart Institute |
  • University of California San Diego |
  • Card.com |
  • Macy's |
  • Sharp Medical Center |
  • Oxford Immunotec |
  • University of Oklahoma |
  • Fayr

Udemy Instructor Messaging App

Udemy is an online marketplace for learning and teaching that has garnered over 80,000 courses and 24 million students globally. Instructors come to the platform to create content and share their expert knowledge of a topic, while students come to the platform to learn a new skill by consuming the instructor-created videos.

Dogtown Media created iPhone, iPad, Android phone, and Android tablet designs for a new instructor experience within the existing Udemy apps. These features allow instructors to respond to student questions, message, and reviews quickly and efficiently.

Red Bull Co-Pilot App

Red Bull’s field marketing team is always on the move, but in constant communication and in need of information while repping the brand at their many events.

Dogtown Media designed an internal application that allows the rep to chat with headquarters, receive real time notifications, download event documents and keep an up-to-date schedule.

Worldwide Breast Cancer | Know Your Lemons Breast Health App

In 2015, 570,000 women died from breast cancer. That’s a lot of mothers absent from school plays, grandmothers no longer kissing cheeks, and wives missing date nights. It’s heartbreaking and in some cases completely avoidable if only breast cancer symptoms were better understood. So we stepped up to help.

The Know Your Lemons app makes it easy for women all over the world to educate themselves on self-exams, steps for detection, and reporting symptoms — all in one app.

Minneapolis Heart Institute | Allina Health Cardiovascular Resources App

Despite 84 million Americans having some form of the cardiovascular disease, first responders and physicians historically only had emergency protocols on paper. When a patient suffers from a cardiac arrest, the last thing anyone wants to be searching for is a scrap of paper.

A mobile app with current cardiovascular emergency protocols was designed and developed, available to physicians anywhere and anytime. The app also enables access to medical professionals for consultation or patient transfers, ensuring that healthcare providers have the tools they need to ultimately save lives.

View our case study at https://www.dogtownmedia.com/portfolio/minneapolis-heart-institute/

United Nations ESCAP iPhone App

Dogtown Media works closely with international institutions like the United Nations to deliver mobile solutions to a global userbase. The ESCAP iPhone app was designed, coded, and deployed for the UN's Asia bureau.

The iPhone app enables UN officials to quickly communicate with stakeholders via a live news feed. The mobile app also displays UN sponsored events across 5 continents as well as internationally observed and local holidays.

A content management system and custom API was also developed to allow the system admins to send emergency notification alerts to app users during natural disasters or crisis scenarios.

Fayr Co-Parenting App

62 million households suffer broken marriages. The anxiety of battling over expenses, timesharing, etc. can be a nightmare, and affects how children are being raised. Fayr helps parents be the best versions of themselves by keeping a clear record of shared responsibilities for their kids, and creating a better life for both parents and children.

Through emotional user experience interviews, we were able to uncover simple and intuitive ways to make the co-parenting process more manageable. The result is an intuitive interface that seamlessly blends the four key user functions into one life management tool, featured on iTunes' Planet of the Apps

View our case study at https://www.dogtownmedia.com/portfolio/fayr

Kirb One-Tap Parking App

18+ million people living in greater Los Angeles, the largest commuter city in the country, where public parking is a real pain. Meanwhile, many residents and business alike have untapped real estate sitting dormant every day.

Kirb is a mobile application that allows users to book parking in advance, from a few hours to a full day, avoiding the hassle of circling the block. It’s also a great way for residents and business owners to make some passive, ancillary income. We also helped secure Kirb's initial round of funding through our network of angel investors.

View our case study at https://www.dogtownmedia.com/portfolio/kirb

Reviews

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Mobile App Dev for Sales Training Tool

“Dogtown Media analyzed key stakeholders’ concerns to make the platform as beneficial as possible.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

Dogtown Media is helping convert pre-existing technology into a mobile app for sales and customer service training. They did market research, prototyping, and user testing. Product development will start soon.

The Reviewer
 
1-10 Employees
 
Santa Monica, California
Founder, Mobile Sales Training Company
 
Verified
The Review
Feedback summary: 

Dogtown Media works hard and proactively resolves issues and concerns. They’ve met project expectations so far and have a thorough workflow. The entire team is professional and dedicated, making them a great partner.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a company that offers remote training services for sales teams via mobile devices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We were implementing some consumer entertainment technology in the B2B space, applying our platform to sales and customer service training. We needed a partner to help reimagine the product, establish a new framework, and integrate some additional features.

SOLUTION

What was the scope of their involvement?

We started with a kickoff phase, providing Dogtown Media with our plans and wireframes. We explored the market and how our product would be received by the industry. They challenged a lot of our assumptions and improved our project outline. From there, we then built a prototype and put it in front of users to validate its efficacy.

We’re currently enhancing our product based on the feedback and will soon start product development. The platform has a web-based component that the trainers use, and it’s entirely mobile for the trainees. Users can engage with the platform on a daily basis to receive all the necessary and required training.

What is the team composition?

We work with about seven people: their CEO, a technical lead, product manager, and lead designer. A number of individuals have been involved in user testing too.

How did you come to work with Dogtown Media?

Someone in our organization referred them. Their office is right across from ours, and we determined they could be a full-service solution for our project. They understood our challenges and had the required skill set, so we hired them.

How much have you invested with them?

We’ve spent under $50,000 so far, but we expect to spend over $1 million by the end.

What is the status of this engagement?

We’ve been working together since August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dogtown Media analyzed key stakeholders’ concerns to make the platform as beneficial as possible. They’ve done exactly what we’ve asked so far.

How did Dogtown Media perform from a project management standpoint?

They have a thorough methodology and are incredibly responsive. Their work is easy to track, and we mainly communicate via Slack.

What did you find most impressive about them?

They’re a small shop that’s motivated and offers a comprehensive list of services and capabilities. They’re accountable and willing to work by our side to make the best product possible. The entire team is professional and eager to solve our problems.

Are there any areas they could improve?

No, I'm happy with their work. Hopefully, the next phases will go as smoothly.

4.5
Overall Score I'm waiting for them to help us create the best solution possible.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We didn't meet our planned timeline, but it wasn’t all their fault.
  • 4.5 Cost
    Value / within estimates
    They’re worth what we’ve asked them to do.
  • 5.0 Quality
    Service & deliverables
    They’re on track to do great work.
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Sleep Health Education Nonprofit

"I’ve very much enjoyed working with them, and I appreciate the quality of their work."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2017 - Apr. 2018
Project summary: 

Dogtown Media designed and developed a HIPAA-compliant web app, along with Android and iOS versions, that integrates with wearable devices and fosters physician–client communication during a health study.

The Reviewer
 
11-50 Employees
 
Washington, District of Columbia
Director, Scientific Affairs & Research, Health Nonprofit
 
Verified
The Review
Feedback summary: 

Users and internal staff praise the app for its design and usability, making it an ideal tool for research purposes. The finished app fully matched expectations, a product of Dogtown Media’s attentive nature and strong technical skills. The team communicates well and remains accessible for updates.

BACKGROUND

Introduce your business and what you do there.

I am the director of scientific affairs and research at a national health nonprofit that focuses on education advocacy for sleep health.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

Our organization planned a study that required the use of a mobile application to assist and encourage communication between patients and physicians regarding sleep. We contracted with Dogtown Media to build a mobile application that would extract data from wearable devices to foster that communication.

SOLUTION

What was the scope of their involvement?

We do not have a tech-literate team at our organization, so Dogtown Media was instrumental in the app’s creation. They developed a HIPAA-compliant web app, along with Android and iOS versions. We relied on Dogtown Media to design the user interface and coordinate an API integration with wearable devices. They also created the necessary algorithms to determine the data points we wanted.

The app includes a messaging feature that allows physicians to communicate directly with patients in the study. There are also options within the app for users to record when they are going to sleep and if they took medication to fall asleep.

In addition to the app development, Dogtown Media crafted one-pagers to better inform those that enrolled in the study.

What is the team composition?

I communicated mostly with the project lead. I am unsure of the total size of the design and development teams.

How did you come to work with Dogtown Media?

Through an RFP process, we received three or four quality applications. Once we vetted each company, we felt the most comfortable with Dogtown Media.

How much have you invested with them?

We spent around $280,000.

What is the status of this engagement?

Our engagement lasted from September 2017–April 2018. The app was completed in that time, and Dogtown Media remains accessible to provide any troubleshooting or updates as needed throughout the course of the study.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everybody on the team and in the study has found the application easy to use and easy to understand. The design is high-quality. We have been happy with the product. It matches exactly what we wanted.

How did Dogtown Media perform from a project management standpoint?

In addition to using Dogtown Media’s internal communication software, we held weekly calls to discuss progress and updates. They were readily available if we ever encountered an issue that needed fixing. They are good listeners, and they strove to make sure we received what we required for our study.

What did you find most impressive about them?

I haven’t worked with other providers, so I can’t make a comparative statement, but we’ve been very happy with them. Their project managers are helpful and communicative. They addressed all of our needs quickly. We’ve been totally satisfied in that regard.

Are there any areas they could improve?

My understanding from their side is that given all of the needs we had in terms of HIPAA compliance and API integration, that’s a heavier lift than a standard application, so the work comes at a higher price. I don’t have a point of reference for other firms, but Dogtown Media was slightly more expensive than what we anticipated.

Do you have any advice for potential customers?

It’s important to be aware of the communication needs from both sides. It’s difficult for them to work if they don’t have open lines of communication with the client.

5.0
Overall Score I’ve very much enjoyed working with them, and I appreciate the quality of their work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They operated well within our set schedules.
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    Their products have met our needs, and we’re very happy with their service.
  • 5.0 NPS
    Willing to refer

Software Dev for Private Incubator

“Dogtown Media developed a solution for a project considered impossible to do in the tech world.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Ongoing
Project summary: 

Dogtown Media developed a complex mobile platform from scratch, including software and hardware, based on minimal direction.

The Reviewer
 
1-10 Employees
 
Las Vegas, Nevada
Josh Lehman
CTO, Innovengine
 
Verified
The Review
Feedback summary: 

Dogtown Media successfully developed a one-of-its-kind software solution that had been considered impossible by others in the industry. They exceeded goals and expectations, thriving on the complexity of the challenge presented to them–and they delivered very quickly.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of Innovengine, a private incubator and fund for new technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

I needed to find a vendor willing to take on a software development project that had never been done before.

SOLUTION

What was the scope of their involvement?

Due to the privacy of the project, I can't share many technical details, but Dogtown Media basically developed a mobile platform from scratch, including software and hardware, based on a hunch I had of how to go about it. Within a few weeks, they were able to come up with a solution and develop a visual search and augmented reality software. Although it was considered technically impossible, their team was able to solve the problem and scale it up very quickly.

What is the team composition?

I mainly work with Sean (VP of Engineering, Dogtown Media) and Rob (CTO and Co-founder, Dogtown Media), but there's probably another 10–12 working on our project as well.

How did you come to work with Dogtown Media?

Another company I used to work with was very pleased with their experience with Dogtown Media and recommended them. I made it clear that I wanted to work with a vendor willing to do whatever it takes (i.e., hiring new talent if necessary) to pull it off, and they were willing to do it.

How much have you invested with them?

We've invested between $500,000–$1 million.

What is the status of this engagement?

We started working with them in January 2018 and finished the first project. We're now moving on to the next two phases of development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dogtown Media developed a solution for a project considered impossible to do in the tech world. They've taken every goal we've had and delivered above and beyond our expectations, beating our requirement of achieving a 50% accuracy rating on visual search capabilities with a software that is over 90% accurate.

How did Dogtown Media perform from a project management standpoint?

We have regular weekly meetings either in-person or over Zoom with their team to go over milestones. They never underdeliver or fall short of meeting our goals. 

What did you find most impressive about them?

They don't fail or turn down a challenge; their deliverables dramatically exceed expectations, and they do it quicker than anyone I've ever worked with.

Are there any areas they could improve?

No. They're literally the best company I've ever worked with.

Do you have any advice for potential customers?

They seem to thrive when challenged, so don't be afraid to come to them with something that's never been done. They're uniquely positioned in their industry to overcome more than most are capable of.

5.0
Overall Score I'm pleased with everything aspect of what they've done.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always deliver on time, if not ahead of schedule.
  • 5.0 Cost
    Value / within estimates
    Other corporations would've charged a lot more for the work they've been able to achieve.
  • 5.0 Quality
    Service & deliverables
    They thrive on achieving complex goals and taking on challenges.
  • 5.0 NPS
    Willing to refer
    They're the best company I've worked with in terms of deliverables and execution.

Market Research for Medical Technology Company

“The final report they delivered accomplished everything we hoped."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Ongoing
Project summary: 

Dogtown Media provides basic market research, helps design customer interviews, and recruits patients to participate. After submitting an analytics report, they progressed to the second cohort of interviewees.

The Reviewer
 
1,001-5,000 Employees
 
Portland, Oregon
Jim Horton
Engineering Consultant, Biotronik
 
Verified
The Review
Feedback summary: 

Dogtown Media delivered an outstanding report that presented a comprehensive level of analysis and insight. These excellent results secured client satisfaction and prompted an expanded engagement. The team is reliable and prompt. Proactive scheduling kept the project well-organized.

 

BACKGROUND

Introduce your business and what you do there.

I'm a consulting engineer and program manager for Biotronik. We are a biomedical company primarily involved in cardiac rhythm management. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We first contacted Dogtown Media three years ago for support with a patient app for our cardiac rhythm management devices. Just this past year, I worked as a consultant on an upstream project that needed basic market research on patient acceptance of new concepts. The company we had been using for market research did not have the bandwidth, so they recommended Dogtown Media. 

SOLUTION

What was the scope of their involvement?

We came up with the original structure for how to conduct the interviews and fine-tuned the question lists with Dogtown Media. They provided feedback to make the interview process as patient-friendly as possible. Only engineers from our company are involved, so they helped us with the human interface aspect. 

Based on our list of patients to consider, they contacted, interviewed, and selected finalists for us to approve. From setting up the location to running all the interviews, they managed all the logistics. They also created graphics designs to use in the patient interviews. Once complete, they provided the audio transcripts and videotapes. The final report showed a detailed analysis of the results based on specific areas of interest we identified. 

Dogtown Media handles financial compensation to keep everything in order regarding safe harbor laws. We split our process into two cohorts. The outcome of their report on the first convinced us to pursue a second, larger cohort with their team. We felt reasonably pleased with the initial results. They covered everything we needed and could clearly handle a larger group, so we moved forward. 

What is the team composition?

Dogtown Media assigned us two specific resources to develop and run the interviews. One of our employees actively participated in the patient interviews.

How did you come to work with Dogtown Media?

Dogtown Media made the shortlist of companies who bid on our patient app project. We needed a team who could support us in designing the UI and infrastructure, build the product, assist us with getting the verification and validation through the FDA, and host and maintain the app on an ongoing basis. 

While we didn't believe they had the capacity for long-term maintenance, we felt confident in their UI design abilities. While we didn't choose them for that project, we hired them based on a referral for last year's market research project and have an ongoing engagement in progress.

How much have you invested with them?

The first-round cost $18,960, and the second round is budgeted at $27,000. 

What is the status of this engagement?

We've been working together since July 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most significant measurable result was Dogtown Media's analysis of the first cohort. They secured the required number of patients and interviewed them all within the timeframe we provided. The team was very responsive to our suggestions for their initial draft.

Dogtown Media met our challenging schedule requirements with high-quality work. The final report they delivered accomplished everything we hoped. It was very well done and covered every relevant area of analysis. Its quality level made us comfortable briefing senior management on the project progress and in expanding the scope of the project. 

How did Dogtown Media perform from a project management standpoint?

For this specific project, I'm the program manager. I hold the reins and interface with Dogtown Media and our fulltime employees about our progress. They're very responsible and manage the schedule well. The project is currently behind, but that's entirely due to internal factors. They've met every commitment they've made, for anywhere from 24 hours to two-week turnarounds. 

What did you find most impressive about them?

As a program manager, having Dogtown Media always deliver on their promises is a big plus. They've never let me down. I also appreciated their ability to generate a report in the fashion requested. It serves everyone who works on the detailed aspects of the project and gives staff at the senior management level an overview of progress. We were very pleased with their work. 

Are there any areas they could improve?

This project is basic market research, so I don't feel it's too challenging. There's nothing I would ask them to improve. I'm interested to see how they on perform on a more resource-intensive project that requires more than two people from their team. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've met every deadline we gave them. The only delays in the project were on our end. They proactively pointed out when deadlines were at risk.
  • 4.0 Cost
    Value / within estimates
    They may have more project management overhead than necessary. I'm unsure of their internal structure. There may be a minimum amount they need.
  • 4.5 Quality
    Service & deliverables
    It's impossible to define perfection. I can't think of a specific area to improve, but we had to interact with them a lot to get the final result.
  • 5.0 NPS
    Willing to refer
    Within the context of the work they've done for us, I'm perfectly willing to talk to anybody who came to me for a referral.

Mobile App Re-Dev for Digital Asset Management Platform

"They were extremely responsive and supportive and I never felt like I was working on anything on my own."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2017 - Jan. 2018
Project summary: 

After reviewing mockups and creating a QA plan, Dogtown Media developed an app for iOS and Android. Their team created an asset-viewing feature, a simple search engine, and asset-management features.

The Reviewer
 
11-50 Employees
 
San Mateo, California
UX Designer, Cloud-Based Platform
 
Verified
The Review
Feedback summary: 

Dogtown Media's work was a massive improvement from the previous app version and received high praise from customers. Their team was on-point, clearly communicating updates and milestones. Their exceptional customer service made them a valuable partner.

BACKGROUND

Introduce your business and what you do there.

I work for a B2B, cloud-based platform that provides digital-asset management. We provide a controlled-housing space for photos, logos, and PowerPoints. I lead the project management for our mobile product.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We needed to rebuild our old app to support our newest product offering and enable feature parity.

SOLUTION

What was the scope of their involvement?

Their sales leader first reviewed our mockups and the overall features we wanted. They helped with estimates: how long the development would take and a QA plan. Then, their team worked with us daily to create a beta app for iOS and Android.

Their team created an asset-viewer feature that allows users to see a fullscreen image, video, or PDF. They also configured the project management portion of the app, which allows users to save their data to their local device, move the asset around the app itself, and send it via e-mail. As part of this, they implemented a simple search engine for users to easily find assets.

Their developers communicated daily on different changes to the features and increases to the scope. Throughout the project, I provided the stories, and they developed the code and helped with QA. After finalizing the launch, they helped with post-launch maintenance.

What is the team composition?

We worked with up to seven developers, including two lead Android and iOS developers.

How did you come to work with Dogtown Media?

We found Dogtown on Clutch.co. At the time, we were vetting about six different organizations. I had a great experience with Dogtown's sales representative, and they seemed to understand our product. We reviewed their past project experience and saw that they worked on projects with asset components, which not a lot of other companies had done before. Their timelines and cost were also in line with our projected plans.

How much have you invested with them?

We invested $330,000 in total.

What is the status of this engagement?

We started in June 2017 and ended in January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, the feedback for the new app was extremely positive. The app was a massive improvement in terms of look and feel and function from our previous app—more in line with our current products. Dogtown's work created a great foundation for us to build upon. The approval experience, as part of the project management portion of the app, improved significantly. They helped us bring the app into the modern era.

How did Dogtown Media perform from a project management standpoint?

From a project management standpoint, it was a combined effort between their product managers and me. They were always on top of our mockups, deadlines, tracking milestones, and updating on progress. Their project manager communicated daily and weekly to provide heads up on their thought process and work done. We were never taken by surprise. They always gave me the option to either scope down or add on extra time if things got more complicated.

What did you find most impressive about them?

Their communication and collaboration style was impressive. They were extremely responsive and supportive and I never felt like I was working on anything on my own. If I asked for feedback or multiple opinions, they were always there. They even helped with some difficult legal issues to be resolved by establishing touching points with our leadership. There was never any animosity, and everyone wanted to work together to find a solution. Our collaboration was wonderful, and they didn't feel like an outside vendor.

Any advice for potential customers?

Include them and share as much as possible—as early as possible. Ask them for feedback and thoroughly explain your ideas. Collaborate with them, as the best decisions will come from working together to find a solution. Get as granular as possible, because this will help with estimating more accurate timelines and cost.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS & Android Mobile App Dev for Large University

"Their work has made my life easier by automating features in the app that I was doing manually."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2017 - Ongoing
Project summary: 

Dogtown Media is updating and improving an iOS and Android app, adding geolocation capabilities and other student-centric functionalities.

The Reviewer
 
5,001-10,000 Employees
 
Oklahoma
Director of Technology Engagement, University
 
Verified
The Review
Feedback summary: 

The updated app has been well-received, with users noticing faster screen loading times. Dogtown Media’s expert team inspires confidence throughout the project by communicating clearly from the start. They bring creative ideas to the table at a reasonable value.

BACKGROUND

Introduce your business and what you do there.

I work for a large university in both student experience and IT.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

We needed help improving an existing mobile application. We wanted to do some innovative development and push the technology further than we were able to previously.

SOLUTION

What was the scope of their involvement?

They started with a deep dive where they came onsite to meet with us for a week. They focused on understanding what our business does and who our customers are. Then they huddled up and came back to us with their ideas. We came to an agreement on the budget and on features, and then they got to work. The app, which is for both iOS and Android, is currently a hybrid. We have plans to go native in the future but hybrid is a result of the limitations from the previous developer.

They've been working on a lot of geolocation features. The app offers us a way to provide our students with a safe ride home on the weekends. They can use the app to call a cab, which the university provides if the student is within a certain distance from the university. That requires the app do significant authentication to know where they are. Now we're adding new features heading into the new school year.

What is the team composition?

I work with a project manager and a relationship manager, as well as one of Dogtown Media’s founders who I go to if we need high-level help. The lead developer helps us put in tickets on the IT side, and 1–2 other developers work on the project.

How did you come to work with Dogtown Media?

We did a pretty extensive search of firms in Oklahoma, Texas, and California. We ended up meeting in person with five companies in Texas and five in California. Dogtown Media flew up from Los Angeles to meet with us in San Francisco. We just clicked right away. They seemed to get what we wanted, and they came up with some fresh ideas from the very beginning.

How much have you invested with them?

We’ve spent a little over $100,000 to date.

What is the status of this engagement?

We started working together in September 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Dogtown Media has done a great job of pushing the technology as far as they can. Our users notice the app’s faster screen loading times. Their work has made my life easier by automating features in the app that I was doing manually. They've significantly cut the down backlog of things that needed to be addressed.

How did Dogtown Media perform from a project management standpoint?

I don't believe they've ever missed a deadline. They deliver everything without spending a single dollar over the budget. We have weekly standup meetings but we don't have to wait until the meeting to get questions answered. We're usually chatting back and forth all week long in an ongoing conversation.

What did you find most impressive about them?

From the very beginning, we felt like they care about our mission of making the college experience easier. They have lots of ideas and spark great conversations. Sometimes firms start out with a lot of energy and then it dies away, but that hasn’t happened with Dogtown Media.

Are there any areas they could improve?

There has been some pain when staff turns over. They should figure out a way to seamlessly transition from one project manager to the next. Also, there are some challenges to working with a remote team. It would be nice to be able to meet with them more often but they do the best they can.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Any delays have been on our end, not theirs.
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Any limitation to what they can do is because of our budget restrictions.
  • 5.0 NPS
    Willing to refer

Mobile Design for E-Learning Marketplace

"I appreciated their flexibility and responsiveness to our changing needs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Mar. 2018
Project summary: 

Dogtown Media summarized internal research and prepared mobile designs to improve the user flow of existing Android and iOS apps, developing a prototype for user testing.

The Reviewer
 
201-500 Employees
 
San Francisco, California
Kristin Yamauchi
Product Manager, Udemy
 
Verified
The Review
Feedback summary: 

The restyled UX attracted positive feedback from current instructors due to its simplicity and efficiency. Dogtown Media’s collaborative emphasis, competitive pricing, and swift turnaround time contributed to a beneficial partnership.

BACKGROUND

Please describe your company and your position there.

I’m the product lead for mobile apps at an online course marketplace. Students use our platform to learn new skills for personal or professional reasons. They can browse or search through our catalog and purchase courses to take on their computer, TV, or phone. Instructors use our platform to create, manage, and sell courses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dogtown Media?

Dogtown Media created iPhone, iPad, Android phone, and Android tablet designs for a new instructor experience in our existing mobile apps. These features will allow instructors to respond to student questions, message, and reviews quickly and efficiently.

What were your goals for this project?

We wanted to build a valuable mobile feature set that boosts instructor engagement and loyalty to our platform by making course management easier.

SOLUTION

How did you select this vendor?

We researched companies that were well-respected in mobile design and development. We spoke with four companies about the project, received bids, and narrowed down our selection to Dogtown Media. Ultimately, we chose them because the quality of their portfolio was equal if not better than other companies’ work, and the price and timeline they quoted were much more reasonable.

Describe the project in detail.

We started by conducting user research calls to understand how they were using the web product and to identify the common workflows and areas for improvement. Dogtown Media summarized the research and proposed a user flow. Then, they came back with wireframe designs. After a few rounds of iterations, they developed a prototype that we tested with users. They incorporated the user feedback and started creating higher-fidelity designs.

At this point in time, we hired an internal designer, who took over the visual polish of the designs. Dogtown Media did a great job of incorporating these visual elements into the iPad, Android phone, and Android tablet designs.

What was the team composition?

We primarily worked with a project manager and a designer. Their head of design was also involved in the early stages of the project. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This project is currently in development, but users have shared positive feedback on the designs.

How effective was the workflow between your team and theirs?

We communicated frequently through Slack, email, and in-person meetings. I never felt like we were misaligned.

What did you find most impressive about this company?

I appreciated their flexibility and responsiveness to our changing needs.

Are there any areas for improvement?

None come to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev for Emergency Medical Communications App

"Our relationship, especially for a tech novice like myself, was very gratifying."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - October 2017
Project summary: 

Dogtown Media built an iOS and Android app to store constantly updating content. A new version with added features followed the initial launch. Features with even higher intricacies are likely for the third iteration.

The Reviewer
 
51-200 Employees
 
Minneapolis, Minnesota
Mark Ebeling
Manager, Minneapolis Heart Institute
 
Verified
The Review
Feedback summary: 

The 4,300 users well exceeded the projected few hundred downloads. While initial feedback praised the simple design’s accessibility, added content and functionalities are welcomed features. International publicity generated external interest to fund future upgrades.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of the cardiovascular emergencies program at the Minneapolis Heart Institute, which is in the Abbot Northwestern Hospital.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

Although we’re one of the nation’s largest healthcare organizations, we’ve never had a mobile app. Our program realized that the 40 hospitals that send us patients have been using hard copy protocol sheets for nearly 15 years. This practice required my predecessors to constantly replace those materials whenever our admitting protocols changed. We decided that a mobile app was the ideal alternative.

SOLUTION

What was the scope of their involvement?

We conceptualized the app for a few hundred users, which were the 2-3 main ER doctors at each of the 40 participating hospitals. The team built the app on iOS and Android to hold cardiovascular emergency protocols that smaller community hospitals would follow. These protocols included: medications, radiology, imaging labs, and other patient prep prior to transport.

Organizing the information and scope were the toughest challenges. We spent approximately 3 months updating the protocols so that end users would have the most current version. They then built in the app – with PDF functionalities – in short order; that process only took a few weeks. They beta tested the app using HockeyApp and TestFlight on a group of physicians. The team made a few minor adjustments based on the doctors’ feedback.

Since launching the app, we released an updated version and are about to commence and second upgrade. While the first version was for emergencies only, we added non-emergent cardiac content to the second iteration. The next update will include additional information and added features that we couldn’t afford previously.

What is the team composition?

I worked primarily with Tyler, the senior vice president, and another employee who is no longer with the company.

How did you come to work with Dogtown Media?

I discovered them through a Google search, read their reviews, and requested a quote. I spoke with Tyler and found him responsive to our needs and budget. He explained how his team would tailor development to our project’s parameters.

How much have you invested with them?

We spent $10,000 for the initial project and $8,700 on the updated version.

What is the status of this engagement?

Work started May 2016 and ended October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Due to our smaller budget, we could only produce a simple app. However, users were happy with this outcome because the design reduced the amount of clicks needed to access information. While we initially expected a few hundred users, we’ve hit 4,300 downloads to date. The app performs well, according to Google Analytics, and has also garnered international attention through industry conferences.

Those metrics helped us secure additional funding for future updates. Medical industry companies are interested in financing the project; we decided to work with one pharmaceutical company. We’ve also been approached by other cardiology groups that are interesting in duplicating this app.

How did Dogtown Media perform from a project management standpoint?

They responded well to our budget and offered a solution when other firms wouldn’t have engaged for under $20,000. Likewise, the team was quick to answer questions and guide us through development. The beginning stages may have been a little clunky for them because we didn’t know what we were doing.

What did you find most impressive about them?

They provided a personal experience, giving me their cell numbers. I appreciated that I could call or email any time; I didn’t need to use an 800 number or submit an online query. Our relationship, especially for a tech novice like myself, was very gratifying.

Are there any areas they could improve?

We don’t see any areas for improvement. They’re new to the health care industry, but have demonstrated a clear interest to grow in that space.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Mobile App Design for Military Gear Manufacturer

"Their work exceeded my expectations and was much less expensive than I anticipated."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2017 - Ongoing
Project summary: 

Dogtown is developing an Android app optimized for Galaxy S5 and Note 5 devices that improves Share Pack experience. Services include wireframe and design, end-user testing, and UI/UX enhancements.

The Reviewer
 
201-500 Employees
 
Montreal, Canada
Parker Donaldson
Product Manager, Revision Military
 
Verified
The Review
Feedback summary: 

Intuitive and aesthetically pleasing designs advance brand identity and messaging. The responsive design team outperforms expectations at an economical price point and project management has kept the project on track for future launch.  

BACKGROUND

Introduce your business and what you do there.

I’m project manager at Revision Military, which manufactures protective gear for military and law enforcement. Our products include: ballistic helmets, eyewear, face shields, communication headsets, and mandible guards. My responsibilities include marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

The intent was to create an app that soldiers could use to configure their Nerv Centr SharePack lithium-ion battery and power management system. The SharePack has a built-in LCD screen and buttons to configure settings. We wanted to leverage the screen size of the end-user device and allow full functionality and configuration of the battery through mobile phone or tablet.  

SOLUTION

What was the scope of their involvement?

Initial wireframes focused on the app’s interactive concept. The team subsequently built a rudimentary version that they tested on military end users from the National Guard. They asked the soldiers pertinent questions and derived critical insights that resulted in significant developments and UI/UX improvements.

The team’s UI/UX work also maintained our brand identity and messaging. They developed the app for Android and optimized it for Galaxy S5 and Note 5 devices. However, the app will have springs to make it compatible with other Android devices.

The project moved from functionality to design with consultations on the font, font size, coloring, and styling. The team continues to improve iterability as we make these aesthetic decisions.

What is the team dynamic?

They’ve had two project managers, three designers, and one lead creative with some turnover since engagement began. A project manager left for personal reasons and a new designer recently on-boarded to assist the lead designer. The current project manager is our main point of contact.

How did you come to work with Dogtown Media?

My predecessor hired them. Initially, he searched for firms in the Boston area and the East Coast. I believe he was referred and found their competitive pricing and track record appealing. I started at Revision Military about six weeks into the project.

How much have you invested with them?

We’ve spent $45,000.

What is the status of this engagement?

Work started in May 2017 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They created an intuitive and aesthetically pleasing design that matches our brand identity, which we pride on being strong and recognizable. Their work exceeded my expectations and was much less expensive than I anticipated.

How did Dogtown Media perform from a project management standpoint?

I communicated directly with the designers in early summer 2017, but have interacted with Lauren [Project Manager, Dogtown Media] exclusively since August. Limiting communication to the project manager works better. We use Slack for group chats, Zoom for meetings, and JIRA for ticket items.

A deliverable during the design phase was delayed by about a week and a half, but it didn’t matter in the end because we ran into different issues that bottlenecked the project elsewhere. But they have been responsive throughout, especially in regrouping to avoid other delays.

We work on opposite coasts, but I get immediate responses whenever I reach out. The time difference doesn’t impede progress.

What did you find most impressive about them?

It’s hard to make a meaningful comparison because I’ve never worked with this kind of provider before. But their enthusiasm comes through in person, over the phone, and in Zoom meetings.

Do you have any advice for potential customers?

Implement weekly or biweekly sync meetings early in the engagement. Relatedly, design meetings easily run over time. It’s important to set time constraints on those discussions.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The project leader needs to impose and reiterate deadlines.
  • 5.0 Cost
    Value / within estimates
    Great value and service for cost.
  • 4.5 Quality
    Service & deliverables
    They provided an intuitive and aesthetically pleasing design.
  • 5.0 NPS
    Willing to refer
    We intend to use their services again in the future.

Mobile App Prototype for Caregiving Platform

"They’ve patiently walked me through every step of this process, assisting me in whatever way they can."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Ongoing
Project summary: 

Dogtown is developing a mobile app prototype, while also providing marketing strategies in preparation for investment pitching. They will continue their partnership through the final development stages.

The Reviewer
 
1-10 Employees
 
San Diego, California
Founder, Caregiver App
 
Verified
The Review
Feedback summary: 

Dogtown has remained invested in every aspect of the project, displaying the utmost respect for their client’s vision and producing an impressive prototype that meets all expectations. They are extremely responsive, personable and persistent in their efforts.

BACKGROUND

Introduce your business and what you do there.

I’m the creator of a mobile application that assists veteran caregivers in managing their responsibilities within that role.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dogtown Media?

I needed a company that would not only develop my app but would also guide me through the steps of bringing my idea to fruition.

SOLUTION

What was the scope of their involvement?

I presented my app storyboard to Marc Feder [Director of Business Development, Dogtown Media], who acquainted me with the process of getting my app developed. He came up with a proposal and gave me an estimate of what it would cost to develop a prototype. I then spent about nine months fundraising to cover the cost. Marc was very present during this time, continuing to touch base with me via email and phone to see how my efforts were coming along and making suggestions to further assist me in fundraising.

Once I raised the money, Marc picked George Renfro, a designer from his team, to build the prototype. I drove from my home in San Diego to their office in Los Angeles to further discuss my idea with both Marc and George. Shortly after, we had another meeting remotely through Zoom video conference where they asked that I consider changing the app’s original name to make it more marketable, which I did. They also asked that I decide the app’s logo and color scheme. We continued to use Zoom for all subsequent meetings, where we discussed marketing strategies and the progress of the prototype. I was also able to give them my feedback and edits. 

After giving them my final edits, George and Marc gave me the final deliverable. Now I’m currently working with Marc to get my URL secured and work on my prototype pitch to present to potential investors.

What is the team dynamic? 

I work exclusively with Marc and George.

How did you come to work with Dogtown Media?

I found them through reviews online. They had an impressive website and portfolio, so I decided to reach out to them. After speaking with Marc and learning about his personal connection to my app’s purpose, I decided to work with them.

How much have you invested with them?

I invested $15,000 for the prototype.

What is the status of this engagement?

We began working together in November 2016. I intend to continue working with them through the final stages of development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

People who have seen the prototype are very complimentary of it. They’ve told me it looks professional, clean, and calming.

How did Dogtown Media perform from a project management standpoint?

Marc has been incredibly supportive and easy to work communicate with. Despite his very busy schedule, I always get a quick response when I reach out to him, so I never feel forgotten or overlooked. Both he and George are wonderful listeners who are very down-to-earth. They understand what I need and give me honest feedback. They’ve patiently walked me through every step of this process, assisting me in whatever way they can.

What did you find most impressive about them?

They’re very knowledgeable from a technological standpoint, but they always received my ideas with kindness and positivity. They never belittled me; instead, they patiently guided me through the process. We are able to strike a good balance, as I speak to them from a caregiver standpoint, while they speak to me as experienced mobile app designers.

Do you have any advice for potential customers?

The process is extremely time-consuming, but remain patient and persistent to see your idea come to fruition.

5.0
Overall Score They were able to turn my idea into a reality.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very organized and consistent. They never missed a meeting or appointment.
  • 5.0 Cost
    Value / within estimates
    I’m getting my money’s worth and more.
  • 5.0 Quality
    Service & deliverables
    They delivered on everything they promised.
  • 5.0 NPS
    Willing to refer
    I would recommend them to anyone.