In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the quality of their performance?
Their work was very professional. Their communication with us was excellent, and they produced the report in a timely fashion. From a project management perspective, they were entirely approachable and reliable. We sort of audited their audit, and another firm we were working with saw a few things they didn’t catch, but I don’t think any one group is going to catch everything. So, overall, we were impressed with what they delivered.
We weren’t really surprised by the results of the audit. Their findings were that the codebase needed work and had some structural weaknesses, and they gave us a list of those and how we might rectify them. The audit didn’t really blow us away in terms of new findings, but that was expected and understandable. It confirmed a number of things that we had already suspected. Based on their recommendations, the team that was executing the project went ahead and developed a list of fixes and needed changes.
When working with them, is there anything that you would consider unique about their strategic approach or the way in which they interact with clients that distinguish them from other vendors?
This wasn’t a very big engagement, and the work was very straightforward. What we were asking them to do wasn’t something that was going to showcase a unique set of talents. We do very little work with offshore vendors, so I don’t have a lot of basis for comparison. All I can really say is that the experience was positive and should we need Python-specific expertise in the future, they would definitely be on my shortlist of qualified vendors.
Would you feel comfortable approaching them for another project with a similar scope of work?
I absolutely would. I might look elsewhere so that I could work with someone in a closer time zone, but I’d certainly be open to engaging them again.
What advice, if any, would you give to a future client of theirs?
Nothing that they probably wouldn’t do anyway, which is, of course, that you want to screen your vendors thoroughly and directly test their technical skills.