We build life-changing software products

In DO OK we produce life-changing software. We like to say that developing software is our side job, our focus is on accommodating it to its users.

We don’t pursue projects that are unwanted – so you can expect substantive feedback and actual assistance in the process of developing the solution.

We are an international team with locations in Poland, the Netherlands, and Denmark.

Technically, we are top in custom-software with scalable backends built with Python, Java, or Go and Javascript engineering with node.js, react or angular, powering up end-client apps with mobile technologies (React Native, Objective C, Swift, Android).

We've delivered more than 100 projects on time, and 90% of our customers refer us to others.

Drop an email to [email protected] and let's have a non-binding conversation.

 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2010
Show all +
Wrocław, Poland
headquarters
other locations
  • Trasa Połnocna 15
    Zielona Góra 65-119
    Poland
  • Mijnsherenweg 33
    Kudelstaart 1433 AP
    Netherlands
  • Grønningen 17
    København 1270
    Denmark
  • Aianduse tee 65
    Tallinn 11913
    Estonia

Portfolio

Key clients: 

BMLLtech, Relabee, SmartPatient, Versa.company, Voxgig, Zilveren Kruis, Zwolnieni z Teorii

We're thrilled we had an opportunity to work with Zwolnieni z Teorii team on their product that could change the lives of young people. 

The platform created by the Foundation Zwolnieni z Teorii (formerly Social Wolves), included on the Forbes 30 Under 30 Europe list , alongside Adele and Malali Yousafzai, and awarded in the group of Innovators Under 35 Poland.

DO OK was responsible for thriving a change into

web development modules available for teachers, who do care about young people leading thousands of projects online.
BMLL - Powerful platform for analysing Limit Order Book and Complementary Datasets in the cloud. Image

BMLL - Powerful platform for analysing Limit Order Book and Complementary Datasets in the cloud.

Problem

The financial markets are complex. Over 150 different trading venues, over 10,000 liquid tickers. Different exchange feeds, different protocols, different data structures, different trading rules. All changing over time. For companies and their researchers this is a lot to take in and manage before they can assert their true value-add – generating insights from the data. BMLL’s offering provides

a utility in the form of a platform whereby research scientists can immediately lever their statistical skills to quickly and efficiently investigate the problems their organization faces.

 

Project background

BMLL provide a powerful platform for analysing Limit Order Book and Complementary Datasets in the cloud. However, building up this bedrock of data for the analytics to run on was not going to be easy. The challenge was to create multiple parsers to analyse and normalise each of the datasets in order to build up a solid history of data for the platform.

Project challenges

dook.pro provided a number of python developers to work with our product experts to boost the number of parsers we could develop in parallel. This enabled us to launch the product on-time with an impressive amount of data available from day one. dook.pro have continued to enable the onboarding of more datasets in the interim.

 

 

 

Relabee Image

Relabee

Relabee is a Danish tech start-up that wants to help primary caregivers such as family, friends, neighbours and others. We provide digital solutions to support them through hard and stressful times. Relabee helps you with tasks, communication and planning which you have during taking care of the person who needs special care, due to illness, old age, a handicap, etc. Easily and quickly establish your network of helpers and

never feel alone again!

Problem

In Europe 80% of all care and help received by patients is provided by the primary caregivers, such as family and friends. This is very hard and many of the caregivers actually get stressed and sick themselves, because of the tremense pressure. We want to give them tools that can help and bring some relief and our aim is to prevent that primary caregivers get sick themselves.

Project background

Relabee start-up team came to DO OK with the product idea and clear intentions - let’s build together an app to help primary caregivers. After few days meetings and discussion both sides decided to work together with this product.


Project challenges

In Relabee we had made the design and UX/UI of the solution and we needed a suitable and reliable partner to develop our platform both on web and for mobile devices. DOOK is responsible for the backend, the API, and the iOS and Android apps.

Versa - never loose your luggage again Image

Versa - never loose your luggage again

About the Client

Versa Company is a Dutch start-up with a passion for traveling. They’re based in the Hague and have a pure focus on partnerships with airlines, travel management companies, baggage manufacturers and retailers.


Problem

On everyday matter millions, of people are struggling having lack of knowledge on what is going with a suitcase. Guys from Versa

disrupt that state-of-art through developing a product which is a luggage tracker device. Versa product in your suitcase can track your luggage everywhere around the world.

Project background

Versa was developing a hardware product without the adequate software solutions to complement it. It won’t be possible to deliver a solution to customers this way. Versa had already a company in Poland that worked with to develop hardware and the tracker, but a competent software development company to build on both Android and iOS, as well as handle a backend development was needed.


Project challenges

In Versa there were no existing wireframes. Basically briefed with requirements documents, a couple of calls, and a face-to-face meeting how DO OK could help. Versa’s team had a clear focus on the product and DO OK team helped figure out the best way to achieve what was wanted from a technical implementation and concept perspective. We are responsible for the backend, the API, and the iOS and Android apps.

Catch-up - The best book reviews and opinions from professional reviewers and experts on your phone. Image

Catch-up - The best book reviews and opinions from professional reviewers and experts on your phone.

About the Client

Catch-Up B.V. is a Dutch start-up where the owner is fan of newspapers, magazines and all the professional reviews. Catch-Up is the book-review app. The best expert book reviews from user favorite newspapers in one app. Catch-Up provides a unique value to consumers, newspaper media and publishers.

Problem

In Netherlands professional reviews about the product

itself are really desired and the owner of Catch-Up B.V. wanted to create the app which gathers all the biggest and the most respectful newspapers in one place. Now it works! User can chose the newspaper(s) as a source(s) and category in which it is most interested and get latest reviews on daily basis. User does not have to visit all favorite newspapers to read them as all is scraped in one app.

Project background

Catch-Up provides an expert-opinion aggregator focused on product reviews from newspapers and magazines.

Project challenges

How to scrap reviews from newspapers where every single one has different structure? How to find product within the article when it is hidden in the text? How to manage the content? How to deal with the app where previous company failed?

Testaviva - TestaViva A digital platform where people can easily and free of charge create and store legal documents. Image

Testaviva - TestaViva A digital platform where people can easily and free of charge create and store legal documents.

About the Client

TestaViva makes a legal business in Denmark. With the online platform, it’s easy to get the legal documents online. They help you to make sure you have legally secured yourself and taken a position on what should happen to your inheritance and your values. It’s not only about the documents. There is a lot of other values you probably want to consider like digital inheritance, intellectual

properties, estates and many more where they can help you.

Problem

Basing on the experience of the founder with inheritance case that went wrong, the aim was to help other people avoid such situations. With TestaViva you can easily and free of charge design your will, marriage, co-operation and benefit statement. Those documents and decisions will be securely stored and after you pass away, TestaViva makes sure everything will be done just like you have decided.


Project background

TestaViva had some bunch of frontend work, which was needed before the launch of the site. They were looking for HTML, CSS, and JavaScript people who could work fast and effectively.


Project challenges

The client had tight deadlines with planned demos for partners. To help TestaViva, our team was working even on weekends. This way the two months worth of work we did in one month and the final deadline was reached with client success.

Reviews

Sort by

Web Dev for Security Solutions Product

"They’re good at discovering their customer’s needs."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.5
The Project
 
Confidential
 
Jan. - Feb. 2018
Project summary: 

dook.pro developed a web interface from the ground up for a rather complex software product involving cloud integration, monitoring, and security. They chose the technology and handled prototyping.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Michał Malanowicz
Operations Director, Wheel Systems
 
Verified
The Review
Feedback summary: 

Despite being a highly-niche product that’s complex to understand, dook.pro managed to get it within a week and delivered in only a month. Other vendors took up to two months to get started. Their weekly communication and ability to work on weekends help set them apart from their competition.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a board member of Wheel Systems, a producer of network appliances.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dook.pro?

We created an interface in-house but decided to involve an external company because we had very limited resources.

SOLUTION

What was the scope of their involvement?

They built our web interface from scratch. We had discussions about how it would look, what it should do, and what the endpoints are. We gave them the freedom to choose the best technology and they started working on the prototype. After three to four days, they provided mockups so that we could choose the look of the interface and its basic functionality. They’d ask from time to time what kind of approach they should take, and after a month, the product was finished.

The key feature is to catch users and provide them with all the functionality they need to make our product work for them. The user has to log in and pass user credentials for other clouds if any. Our software is able to gather information about the users using the cloud and can monitor access to it.

What is the team composition?

There was a product manager, two programmers, and a developer involved in the project.

How did you come to work with dook.pro?

We knew someone that works there. We contacted them, and after a small discussion, they agreed to work with us.

What is the status of this engagement?

We started working together in January 2018 until February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re extremely capable of delivering a product they don’t know much about. The product has its own niche and it’s not commonly used. It’s hard to find a company that has the capability to develop such a thing without knowing much about it from the very beginning.

There are a few bugs, but they are going to fix them in a few days. The product is not released to the public yet; its first presentation will be in a month a half from now.

How did dook.pro perform from a project management standpoint?

We use Skype and Google Hangouts to communicate. I got weekly feedback from the product manager on how many resources I consumed. They even agreed to work on weekends in order to deliver the product on time.

What did you find most impressive about them?

They’re good at discovering their customer’s needs. With other companies, we spent much more time describing how our product actually works, usually taking up to one to two months for them to get it. dook.pro understood us in one week.

Are there any areas they could improve?

No, they did a good job.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

HR Platform Development for Restaurant Operator

"They never met our deadlines and wouldn’t respond to questions for days."

Quality: 
2.5
Schedule: 
0.5
Cost: 
2.5
Willing to refer: 
0.5
The Project
 
$200,000 to $999,999
 
June 2016 - Jan. 2018
Project summary: 

dook.pro attempted to develop a bespoke HR system to streamline restaurant operations, pledging to create responsive web and mobile designs with privilege-based user access and an integrated database. 

The Reviewer
 
10,000+ Employees
 
Wroclaw, Poland
Global HR Innovation Manager, Restaurant Operator
 
Verified
The Review
Feedback summary: 

Following a delayed implementation, the product attracted widespread complaints from users due to poor performance and abundant bugs. Although several of dook.pro’s developers showed initiative, the chaotic team structure and sporadic communication made the engagement unproductive. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the global HR innovation manager for the largest independent-chain restaurant operator in Central and Eastern Europe. Our company is also expanding into Western Europe, Russia, and China. During this project with dook.pro, I acted as the product owner from the client’s perspective. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dook.pro?

We needed to develop a customized soft HR system, as out-of-the-box systems don't meet our company's expectations.

What were your goals for this project?

We wanted a responsive design for web and mobile apps and a user-friendly and intuitive system. The solution needed to group all of our soft HR processes into one place and offer easy access based on privileges (e.g., brand, country, level in our organizational structure). The systems should integrate with our company's central employee database to create automatic flows in user accounts. This project mainly relied on React, Python, and Django. 

SOLUTION

How did you select this vendor?

Our procurement department launched a formal tender process to find the best vendor, inviting companies chosen from Clutch. We selected dook.pro based on several meetings where we discussed our needs, roadblocks, and expectations. We started working together once our executive representatives approved this selection.

Describe the project in detail.

We have an NDA in place, so I can’t provide details.

What was the team composition?

I still don't know how many people were involved in the project because dook.pro constantly changed the team’s size without sharing any information with us. I can understand trying to streamline communication when working with a massive team, but poor communication is unacceptable when no deadline is being met. I was especially frustrated when they kept switching our project manager, who was responsible for the system’s most important functionalities and infrastructure.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Right now, I can’t assess the product because there are so many bugs that haven’t been fixed since the beginning of November. The system has been implemented, but users complain constantly about unreliable functionalities.

How effective was the project management?

The whole experience was poor. They never met our deadlines and wouldn’t respond to questions for days. In my opinion, dook.pro ignores customers.

They changed our project managers three times since July 2016. Our first project manager had no experience with this type of work, and he didn't deliver anything, which caused us to miss deadlines for the whole project. He had no idea how to manage the project properly, so three developers worked separately on the same functionality with totally different approaches. The second project manager had better skills, but my team couldn’t function in the dook.pro team’s negative environment. The second project manager delivered a lot of things but finally left the company. The third project manager tried his best but clearly had no understanding of our goals. We wasted time trying to explain everything from the beginning and had multiple arguments about how the solution should work.

What did you find most impressive about this company?

A few developers actually tried to communicate with us. They showed greater interest in our project than the team’s management.

What tips or recommendations do you have?

They need to rethink their entire approach, especially regarding communication and attitude. They’re not customer-focused at all, except during the tender process when they promised to deliver everything.

I've wasted so much time fighting with dook.pro; it’s been a nightmare. 

1.0
Overall Score I'm shocked by how badly they treat their customers.
  • 0.5 Scheduling
    ON TIME / DEADLINES
    Because of dook.pro, the whole project was delayed.
  • 2.5 Cost
    Value / within estimates
  • 2.5 Quality
    Service & deliverables
  • 0.5 NPS
    Willing to refer
    I can't recommend them in any way.

Company response

This comment was provided by Dmitrij Żatuchin, CEO of Dook.pro, on February 15, 2018.
 
For us, the customer always comes first as we believe this key principle keeps companies relevant, competitive, and growing. We don't settle until the customer is 100% satisfied.
 

Every project is delivered according to the mock-ups prepared together with the customer and does not launch without their approval. We always keep the client informed about the progress, changes, and consequences of changes affecting the delivery of the final product.

 

In this particular case, the project budget from the customer's perspective was kept at the same level, even though we increased support on our end.

 

We are very proud we have grown from a small startup to a public company and every day dozens of companies work with us. We help them reach their business goals through listening, analyzing, understanding the needs and expectations of end-users, and software development closely collaborating in one team.

Python Web Dev for Financial Tech Firm

“[T]hey always have accurate timescales and good-quality work.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2015 - Ongoing
Project summary: 

dook.pro augmented in-house staff with Python developers. The team wrote parses that were integrated into a web platform.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
R&D Project Manager, Fintech Firm
 
Verified
The Review
Feedback summary: 

Effective communication and a clear workflow make dook.pro a great partner. If issues arise, they quickly solve them, and they’ve gained a strong knowledge of the fintech industry.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the R&D project manager for a financial technology firm. We make limit order book data from exchanges available in a central platform and provide a platform for people to investigate the data and work with the data and analytics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dook.pro?

We needed to get a beta version of a platform out quickly. We had to incorporate different exchange feeds and integration protocols for multiple trading venues (of which there are over 150, representing over 10,000 liquid tickers), and we had to work with a number of those in parallel.

SOLUTION

What was the scope of their involvement?

dook.pro provided additional developers to support our in-house staff. Our internal team conducted the initial conversations with the exchange and data providers to work out the data formatting and the technical details, which we shared with dook.pro developers. They wrote the parses in Python based upon the initial set of specifications and the test data that we provided, and we then integrated the parses into our web platform.

What is the team composition?

Six Python developers from their team are assigned to our project.

How did you come to work with dook.pro?

dook.pro was involved with our company shortly after it first launched. They already knew about our business and the format of our data, so we knew they had the skills.

What is the status of this engagement?

We began in March 2015 and are still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has been part of a larger collaboration, so we don’t have any data that specifically reflect their impact. They’ve provided 14 parses so far and always have accurate timescales and good-quality work. There are some issues, but we’re able to address those with close communication.

How did dook.pro perform from a project management standpoint?

We've had a dedicated project manager who provides weekly updates and is available through Slack (which is helpful when working with developers in a different country) and telephone. We track their progress through Jira.

We use Slack for instant messaging, which is helpful when you have developers in a different country.

What did you find most impressive about them?

I’m impressed by their flexibility and the knowledge of our business that they've built up over time.

Are there any areas they could improve?

No, I don't think so.

Do you have any advice for future clients of theirs?

If you can, visit them on-site and in-person first. It makes remote communication a lot easier afterward when you’ve already met face-to-face.

4.0
Overall Score We collaborate well.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Any changes to the timelines have been addressed and justified.
  • 3.0 Cost
    Value / within estimates
    We got good value for the money.
  • 4.0 Quality
    Service & deliverables
    They provide good-quality deliverables.
  • 5.0 NPS
    Willing to refer
    I'd recommend them.

Frontend Web App Dev for Patient Therapy Management Platform

"They’ve completely integrated with our process, without any issues."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2017 - Ongoing
Project summary: 

dook.pro developed the frontend of a web application using ReactJS based on provided user stories. dook.pro continues to act as an extension of the internal team, augmenting development when needed.

The Reviewer
 
11-50 Employees
 
Munich, Germany
Product Owner, Healthcare Company
 
Verified
The Review
Feedback summary: 

The team has completely integrated with expected processes and works hard to completely understand each requirement. dook.pro remains responsive and communicates daily through video conferences. They are subject-matter experts and often offer advice and improvements throughout development.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the product owner of a healthcare company developing an application for patient therapy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dook.pro?

We have a powerful platform and we needed to create a new web dashboard for it.

SOLUTION

What was the scope of their involvement?

We have written the backend part of our technology in-house. dook.pro has written a frontend web application using ReactJS, based on our user stories.

The platform they’ve built is quite flexible, so, anytime we want to change something, it’s easy for dook.pro to incorporate those changes. This is a sign of a good underlying infrastructure for me.

What is the team dynamic?

We have used dook.pro as an extension of our team. We have no key account manager or project manager on their side. A couple of their developers have joined our team and integrated into our process. We also have a tester and an iOS developer on their team, in the same augmentation format.

How did you come to work with dook.pro?

I made some Google searches and looked at between five and ten companies. There was no recommendation involved, as far as I can remember. dook.pro had extremely open communication. We had a conversation about what they planned to achieve (which turned out to be true in the end), and they had people ready to start within a couple of days.

How much have you invested with them?

The cost of their work was above $200,000.

What is the status of this engagement?

We started working with dook.pro in March 2017, and have an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

What we like about dook.pro is that, rather than focusing on metrics, they purely integrated with our process. It feels more like we’re building a product together, and less like working on a set project. We’ve never had to discuss any KPIs; there is simply a common understanding of what’s right and wrong.

They’ve completely integrated with our process, without any issues. There hasn’t been any friction; they’ve tried to understand how to work with us from day one, and adjusted to it. dook.pro has brought quite a bit of feedback on how to improve the product, even on things they’d just built. They had no problem saying that a part they built could be even better if we let them invest some time in it. The transparency and proactive approach to quality are very nice.

How did dook.pro perform from a project management standpoint?

We’ve never had an issue regarding responsiveness. Timelines are a bit more fluid for us, but the communication around what can be achieved over a certain period is very good. Rather than putting pressure on them to achieve a certain timeline, we focus on quality. dook.pro is quite good at telling us how long things will take.

We have met them in person, but the overall collaboration has been remote. We communicate through daily video conferences and a project management tool, JIRA.

What did you find most impressive about them?

They see their role as a subject-matter expert. dook.pro has guided us forward on doing things right.

Are there any areas they could improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It’s a difficult question since we don’t have proper timelines. We are happy in general.
  • 4.5 Cost
    Value / within estimates
    I don’t know the exact cost, though.
  • 5.0 Quality
    Service & deliverables
    We like the modular nature of the product development. We can easily extend functionalities, without rewriting them.
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Luggage Tracking Device

"I’m impressed with their versatility and with the fact that they delivered the whole solution."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Ongoing
Project summary: 

dook.pro provides mobile app and backend development. So far, they’ve created iOS and Android apps and the API. Their work is ongoing for improvements on future version releases.

The Reviewer
 
1-10 Employees
 
Amsterdam, Netherlands
Jimmy Wind
CEO, FastTrack Company
 
Verified
The Review
Feedback summary: 

dook.pro’s apps worked smoothly after their first release, though there’s room for improvement, which they’re already on task with. Their capacity for delivering not only the mobile apps but also backend dev and an API is impressive. However, they could improve on having more specialists on deck.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of FastTrack Company. We are developing a product which is a luggage tracker device. You can put our product in your suitcase and you can track your luggage everywhere around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dook.pro?

We are developing a hardware product without the adequate software solutions to complement it. We wouldn’t be able to deliver a solution to our customers this way. We already had a company in Poland that we worked with to develop our hardware and the tracker, but we needed a competent software development company to build on both Android and iOS, as well as handle our backend development.

SOLUTION

What was the scope of their involvement?

We didn’t have any existing wireframes. We basically briefed them with requirements documents, a couple of phone calls, and a face-to-face meeting to tell them more about our company and what it is we wanted. We had a clear focus on the product that we wanted to build.

They helped us figure out the best way to achieve what we wanted from a technical implementation and concept perspective. They developed the backend, the API, and the iOS and Android apps.

Given the fact that we were happy with the first delivery, we are now working with dook.pro again to make the next release of all elements of the product. We have the intention to keep on doing so because of their responsiveness, the way that they understand what we want, and the quality of the output.

How did you come to work with dook.pro?

We looked for an all-around development company that had good references, the capabilities of doing both the Android and the iOS app, and backend development. We did a web search and my CTO made a selection of a couple of companies. dook.pro gave the best and quickest answer to our requests in terms of helping us get a good software solution for our product.

How much have you invested with them?

I have invested about $30,000.

What is the status of this engagement?

We started working together in November 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The total solution — the backend, the API, and the two mobile apps — works well. We were quite happy with the fact that from the first day after delivery, everything worked smoothly. The basic functionality works fine, but there is room for adding and improving the way it works; that’s something we’re working together with dook.pro on, improving the initial mobile app as well as the backend.

How did dook.pro perform from a project management standpoint?

They have a good project manager. He takes in what we want to have and then comes up with both a clear breakdown of hours as well as a deadline. We set up joint tools like JIRA and Confluence to help get the best insight of what they are doing.

What did you find most impressive about them?

I’m impressed with their versatility and with the fact that they delivered the whole solution. They’re not specialists in either iOS or Android, and they also do backend and API work quite well. They have a good cooperation between the various specialists for the different platforms, who all work together to build a solution that works for us and especially for our customers.

Are there any areas they could improve?

We had some issues with availability of specialists, but they saw that and got other resources in order to make sure that they could still deliver. Being able to deliver continuously is something they could do a little bit better. For example, if the project manager is not available, then it’s difficult to get someone else to fill in instantly.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve met deadlines and if something isn’t achievable at the deadline we want, they tell us what they can do and meet that.
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    It’s very good, but there’s still some room to improve.
  • 5.0 NPS
    Willing to refer

Front End Web Development for Legal Services Company

"I was impressed by the workload dook.pro was able to handle."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2017 - Feb. 2017
Project summary: 

dook.pro redesigned the frontend of a website using HTML, CSS, and JavaScript and two developers. Working with a prior foundation, they completed the task under a very tight timeline in order to release a demo.

The Reviewer
 
1-10 Employees
 
Copenhagen, Denmark
Kristian Kaa
CTO, TestaVivia
 
Verified
The Review
Feedback summary: 

The design dook.pro delivered has been really well received, giving the site a very professional look. They impressively handled a two-month project in one, working non-stop including weekends to comply with the deadline. Forthcoming and efficient, they will be considered for future projects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CTO of TestaViva. We are making legal business in the Denmark online space easy. We currently have five employees, but there is also a board of five investors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dook.pro?

There was a design for which we had implemented frontend work in Denmark. Since some people weren’t really satisfied with it, we decided to create a new version. We needed some frontend people who could work fast and effectively in order to implement it before the launch of the site.

SOLUTION

What was the scope of their involvement?

We had worked with one of their resources, and set up a Skype meeting with him. We explained our issues and he eventually came back with two developers which started on our project. dook.pro initially wanted to do the work in sprints, but since the deadline was very close, we ended up implementing everything at once. dook.pro provided frontend HTML, CSS, and JavaScript work.

Since our features had been implemented in the previous version, dook.pro didn’t have to build anything new, but they did consult us on alternative approaches for the platform.

How did you come to work with dook.pro?

One of our board members had used dook.pro for another project, and he was very happy with the results. He got in touch with dook.pro and that was it.

What is the status of this engagement?

We started working with dook.pro in January 2017. The work was completed by the end of February, but if we need anything else, we will definitely use dook.pro again.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

People have been very satisfied with dook.pro’s design in general. It’s a very easy to use and professional looking site. dook.pro provided two resources which would have cost us a lot more money had we used Danish freelancers.

How did dook.pro perform from a project management standpoint?

The team was aware of our deadlines. We had some demos for partners which needed to be ready in time, so dook.pro ended up working almost nonstop for two weekends. We usually used Slack, but dook.pro had another tool internally. We also used Skype for face-to-face communication. We are in the same time zone, so that was not an issue. dook.pro estimated 320 hours of work, but they ended up using only 305. They did two months worth of work in only one month, which was also pretty good.

What did you find most impressive about dook.pro?

I was impressed by the workload dook.pro was able to handle. They were fine with working over the weekend in order to meet our deadline.

Are there any areas dook.pro could improve?

Not off the top of my mind.

5.0
Overall Score dook.pro was forthcoming and on time.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met our deadlines and attended all our meetings. We never had a delay.
  • 5.0 Cost
    Value / within estimates
    We were very satisfied. dook.pro worked hard and efficiently.
  • 4.0 Quality
    Service & deliverables
    The end result looks good and is functional, but the work isn’t perfect. However, for the timeframe dook.pro had, I don’t think we could have had a better result.
  • 5.0 NPS
    Willing to refer
    I would recommend dook.pro to anyone looking for frontend work.

Web App Dev for Technologically Enriched Recruiting Firm

"They’re all very technically curious people, and I think that’s one thing that makes developers great."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2016 - Ongoing
Project summary: 

dook.pro helped create a database and matching web application for a recruiting firm. They provided a very knowledgeable developer to assist the internal development team.

The Reviewer
 
11-50 Employees
 
New York, New York
CTO, Sales Recruiting Firm
 
Verified
The Review
Feedback summary: 

The web application has grown since working with dook.pro. All work was completed on time and dook.pro’s team is very accessible. The high quality of the work created a great value for the cost of the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a technology-enabled recruiting startup. I’m the CTO and one of the cofounders. On the tech side, we have built a career platform to help match candidates to jobs and a set of internal tools to help make our team work more efficiently. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dook.pro?

As a bootstrapping startup based in New York, it’s financially difficult to hire engineers locally. In order to scale up our engineering capacity, we had to look elsewhere for more affordable options.

SOLUTION

What was the scope of their involvement?

They worked with us as an additional member of our engineering team and worked full-stack on user facing app and internal tools. Projects include audio recording features in our application, API integrations, and algorithms to match candidates to jobs.

dook.pro helped us by providing another great developer besides me and my co-founder in order to reach our goal faster. They have been a great partner from the beginning. They’re technically strong so I can always turn to them for advice. 

How did you come to work with dook.pro?

I found dook.pro on the Django website where they recommended firms that do that kind of work. We interviewed several firms, and I ran a series of technical interviews and dook.pro was by far the best.

How much have you invested with dook.pro?

We have spent between $25,000 and $40,000 with dook.pro so far.

What is the status of this engagement?

We started working with dook.pro in March 2016, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

Working with dook.pro has allowed us to quickly scale up our engineering capacity and hit our product milestones. They were able to work very independently and freed up time for us to hire and grow the business.

How did dook.pro perform from a project management standpoint?

We were using Slack and Asana internally. dook.pro were experienced with this setup and plugged in seamlessly.

What did you find most impressive about dook.pro?

The most impressive thing is the quality of engineers that dook.pro. They’re all very technically curious people, and I think that’s one thing that makes developers great. dook.pro takes pride in their work.

Are there any areas dook.pro could improve?

Working with a dev shop was new to us and it took a while for us to find a rhythm that works. I think it would've been helpful if we had a bit more guidance and set better expectations. For example learning about best practices on how to work with a remote team would've been very helpful in the beginning of the engagement. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    dook.pro is always on time and accessible.
  • 4.0 Cost
    Value / within estimates
    dook.pro is more expensive than other shops we spoke to in other countries but the value is there because of the quality.
  • 4.0 Quality
    Service & deliverables
    The quality of the work is great, but I can’t give a perfect score.
  • 5.0 NPS
    Willing to refer

IT Services for Delivery Management Platform

"It can be difficult to have resources ready at all times, but Dook.pro has managed to pull someone for us whenever we requested it."

Quality: 
4.5
Schedule: 
n/a
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2016 - Ongoing
Project summary: 

With more development projects than they could handle, the client hired Dook.pro to augment their existing resources and assist with ongoing development.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
CEO, Delivery Management Platform
 
Verified
The Review
Feedback summary: 

Dook.pro successfully integrated with the client’s internal development team and contributed high-quality work. The client appreciates the agency’s flexibility and technical expertise and highly recommends Dook.pro to others.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We have developed a delivery management platform for e-commerce. We connect online retailers with delivery companies like UPS and FedEx, handling integrations for labels and tracking.

What is your position?

I am the Chief Executive Officer of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Dook.pro?

We were looking for a partner who could assist us with ongoing development. We needed an overflow capacity for bigger projects which could not be overseen, allowing us to ramp-up our development capability on relatively short notice.

SOLUTION

Please describe the scope of their involvement in greater detail.

We brought Dook.pro on as team members. We develop Python projects on which Dook.pro augments our existing resources. Our own lead developers have the most domain and infrastructure knowledge, so they run the work. Dook.pro has added a lot of value to our team.

How did you come to work with Dook.pro?

We came across an inbound advertisement for their services, possibly an email.

Could you provide a sense of the size of this initiative in financial terms?

The total investment for Dook.pro's services has been in the hundreds of thousands range.

What is the status of this engagement?

We started our first project with Dook.pro in January 2016. We have an open relationship with Dook.pro. They aren't working with us at the moment, but if we had an opportunity tomorrow, I would definitely contact Dook.pro.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Dook.pro's work is combined with that of our own developers. Individually, Dook.pro is as good as our own resources, but they don't have as deep of an understanding of our domain structure. I would have no hesitation of calling 3 of the resources from Dook.pro to our own team, though. They have gained the necessary experience with our system's nuances, and we see them as regular team members.

How did Dook.pro perform from a project management standpoint?

Dook.pro is able to cope with an Agile environment. Our project managers manage the work. We use a project management tool, they pull cards from it and we set them up with the same infrastructure used by our own members. There is no project management done on the Dook.pro side, which is perfect for us. We don't want to have an isolated team, but to have developers fit in with our workflow.

What distinguishes Dook.pro from other providers?

We have appreciated Dook.pro's flexibility. We have been able to pull resources in quickly. When a new project comes in, we can simply contact Dook.pro. It can be difficult to have resources ready at all times, but Dook.pro has managed to pull someone for us whenever we requested it. I don't know how they do it, but it has been amazingly beneficial to us.

Is there anything Dook.pro could have improved or done differently?

We have open dialogues with Dook.pro. There have been occasional miscommunications, but we've been able to sort them out on our own, through the normal course of events. Dook.pro has a great team.

5.0
Overall Score
  • N/A Scheduling
    ON TIME / DEADLINES
    This is non-applicable for our way of working. Dook.pro will pull the next card out, work it and see how long it takes. We do make rough estimations, but the focus is on getting the work done.
  • 5.0 Cost
    Value / within estimates
    Dook.pro gave us good value through their flexibility. We could get developers at the same rate from other companies, but not the same flexibility.
  • 4.5 Quality
    Service & deliverables
    Dook.pro has given us high quality. Any shortcomings have usually been our own fault and we've been careful in creating specifications.
  • 5.0 NPS
    Willing to refer

App Development for Children's Education Start-up

"DOOK.pro was very responsive whenever we needed clarifications or wanted to give them detailed requirements."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

With the need to create a website accessible with multiple browsers to promote their product, the client hired Dook.pro to provide development services using AngularJS.

The Reviewer
 
1-10 Employees
 
Denmark
Allan Cheng
Co-Founder, Newmero
 
Verified
The Review
Feedback summary: 

Dook.pro performed well throughout the project and produced a website that fulfilled the client’s requirements. The client praised the agency for their communication and responsiveness. Dook.pro is highly recommended to others.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a startup company that is run as a family business. We've launched a learning product for children between 3-9 years of age.

What is your position?

I am a co-owner of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with DOOK.pro?

We initially wanted to develop a mobile platform, but decided to create a physical product because we feel that children need to be more tactile at the ages we target. We still needed a website for our company, in order to have a digital presence. This is where the team from DOOK.pro came in.

SOLUTION

Please describe the scope of their involvement in greater detail.

DOOK.pro developed our solution using AngularJS. It was important to have a programming model which could work across multiple browsers. We needed multi-language support and also wanted to create a place where our community could upload video snippets. We've invented a lot of muscle coordination games and wanted a way for our users to easily post their own ideas.

Since we didn't want to sell our product through the website, we included a page on the site which could easily locate distributors based on GPS information.

How did you come to work with DOOK.pro?

I have a fulltime job in management consulting. I joined a small company that is heavily inspired by what happens on the West Coast in entrepreneurial terms. In that context, we had a colleague working on developing a digital community. He recommended DOOK.pro to us.

Could you provide a sense of the size of this initiative in financial terms?

The development cost was $16,000. Their hourly rate was around $27. Based on the market in Denmark, that is a very good price. The average salary in Poland is five times lower than what it is here, but we are extremely close to each other. It's amazing to have this level of skill, at that price and within such a close proximity.

What is the status of this engagement?

We started working with them at the end of 2015. Our project has been launched.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The finished product was completely up to par with our expectations. We did have minor changes to make, but they were done very well and without additional costs.

We initially had a cartoon-like design for our website which was lifted from our product's packaging. It had a vintage feel to it, which was not so well-received. It was not to do with DOOK.pro's performance. They created the page from our requirements, and we've had a redesign since in order to give a more mainstream appearance.

How did DOOK.pro perform from a project management standpoint?

They were very good from a communication standpoint. We kept in touch through both Slack and Trello. I could follow their progress whenever I wanted. DOOK.pro was very responsive whenever we needed clarifications or wanted to give them detailed requirements.

What distinguishes DOOK.pro from other providers?

Our physical product will be sourced to China. I'm also working with a team of molding engineers in Poland, and have noticed that both of these teams have a lot of pride for the work they do. They never cut corners in what they deliver. I've talked to other people about this and it seems to be the general attitude for this part of Europe.

Is there anything DOOK.pro could have improved or done differently?

The look-and-feel of the site is very unusual. In retrospect, they could have chosen a more mainstream design for our page.

5.0
Overall Score They were always available, even during weekends.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their estimations were spot-on.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've recommended DOOK.pro to two of my colleagues for similar resources.

App Development for Online Ordering Platform

"They [Dook.pro] never refused us, and were highly professional, even when something was outside the scope of the contract."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2015 - Ongoing
Project summary: 

The client hired Dook.pro to assist them in the development of their end-user app for both the iOS and Android platorms.

The Reviewer
 
2-10 Employees
 
Denmark
Founder, Burger Palace
 
Verified
The Review
Feedback summary: 

Dook.pro performed well throughout the project, fulfilling a wide variety of requests. The client appreciated the agency’s professionalism and flexibility. There were no complaints and Dook.pro is highly recommended to others.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

We are a family-owned restaurant.

What is your position?

I am one of the owners.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with dook.pro?

We were using an intermediary online service for order placement. We had some success with it and managed to be ranked first among the restaurants it featured. We became too dependent on this service and wanted to start our own ordering platform. We want to digitize the entire process of ordering food.

SOLUTION

Please describe the scope of their involvement in detail.

We're developing the end-user app for Android and iOS. We have built a back-end system using Django and have built an iPad app that our staff uses to take orders. The apps also communicate with our databases.

I asked dook.pro to make a virtual receipt that is generated after a payment is finished. They made an excellent implementation of it.

How did you come to work with dook.pro?

One of my friends suggested that Warsaw as a good city for finding developers. We went there and met with a few companies. We found dook.pro and decided to work with them.

What is the status of this engagement?

We started working with dook.pro in August 2015. We'll be launching the app soon. We plan on working with them again on a future project.

RESULTS & FEEDBACK

How did dook.pro perform from a project management standpoint?

We formed a contract with them and had no problems along the way. We had many different requirements and asked them to make different changes. They never refused us, and were highly professional, even when something was outside the scope of the contract.

What distinguishes dook.pro from other providers?

At one point, I asked the owner [dook.pro CEO and partner Dmitrij Zatuchin] to come to Denmark so that we could discuss the project. He came, I shared my vision and he understood what I wanted for the company. I knew that he was right for the job.

Is there anything dook.pro could have improved or done differently?

No. Everything was good.

5.0
Overall Score They're very nice people, with whom you can sit down and talk. We've had an iterative process, making constant changes. This was not a problem for them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They gave us a good price. The price ranges in Denmark, by comparison, are five times bigger.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.