Humanizing Technology with Impactful UX
We are a devoted User Experience (UX) and Design Services Company focused on Digital Transformation, SaaS platforms, Mobile Apps & Enterprise Products. Over the last 10 years, we have delivered hundreds of projects for US and Indian companies across various sectors - Financial & Banking, Hospitality, Logistics, Healthcare, Social Media, and Enterprise Software.
We help validate new ideas, define the UX strategy, conduct user research, define and design User Experience & UI for new applications or re-design existing applications, help develop the applications and assist in rolling out products into production. We are equally comfortable working with entrepreneurs or product owners and SMEs at corporates.
While the majority of our customers are from the US and India, we have successfully delivered projects for clients in Europe, Australia, and the Middle East.
Featured in the Clutch UX Leader Matrix.
Counted amongst top 10 UX agency by DesignRush, Digital.com, GoodFirms, and clutch.co
Awarded "Design Excellence Award in Mobile Application 2019" and "Design Excellence Award in Product Interaction 2019" by CII.
Recognized as the "Company of the Year" by SiliconIndia magazine.
Featured in the "Top 5 UI/UX Design Companies in India" by SiliconIndia magazine and Swiftnlift magazine for the years 2016, 2018, and 2020 respectively.
Featured as one of the "Top 10 UI/UX Design Companies in India" by InsightsSuccess Magazine.

headquarters
other locations
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Commercial Building, WeWork 10th floor, RMZ Latitude, Bellary Rd, HebbalBengaluru, KA 560024India
Focus
Portfolio
Here is a sample list of our diversified client base across geographies and verticals: North America: HospiceSource, INCX, Semantify, Pivotal, SAP, Informatica, MarketShare (a Neustar company), Apptium, Balfour India and Southeast Asia: Rockwell Collins, Cyient, Infosys, Viola, Onemoney, TalentSprint, Tata Capital, Capital First, Airtel, Carama (a Castrol Company) Middle East & Europe: Transworld, Wurkr, Finja5, BUL Associates, PlusCo Partners

Airtel - A million lives
Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 20 countries across South Asia and Africa. Divami was responsible for the complete User Experience (UX & UI) of the Airtel telecom services mobile app (Android & iOS) for Bangladesh, and it is live on both Google Play & App stores.
One of the main challenges Airtel posed us was to make the app a comprehensive consumer services app with digital payments, ticketing, social connections, etc., while still serving their primary function of managing mobile plans, recharges, etc.

Edwisely
Edwisely aims to transform Indian Engineering Institutes into AI-Powered learning campuses with data-driven techniques that can help engineering students reach their full potential during their graduation rather than after. Simply put, they want to make the students job-ready by equipping them with essential skills.

Transforming Logistics Management with Design
Avana aims to create a unique operational model to make accurate predictions, ensure high levels of efficiency, focus on automated operations, and simplify logistics across the Indian sub-continent and the Middle East. Glimpse through our approach at https://divami.com/uxportfolio/transworld
Avana, a Transworld Group subsidiary, provides integrated logistics solutions across Coastal Shipping, Liner Services, Refrigerated Logistics, Warehousing, Distribution, and other customized logistic services.
Divami played a key role in the design and development of Avana’s customer-facing flagship portal. We were responsible for the complete User Experience of the platform, as well as the development of the UI with involvement right from the ideation all the way through post-rollout support.

Corpus:
Corpus’s suite of products includes an OTT media service that provides Live TV, VOD, and other entertainment content to end-users through a set-top box. See how we designed this Smart TV app at https://divami.com/uxportfolio/corpus
This OTT service is currently deployed into more than 1 million homes in the state of Andhra Pradesh in India, partially subsidized by the government. The challenge set for us was to define new UX and Design for the OTT service that is contemporary and would appeal to the international market while being compliant with ATV (Android TV) standards.
We had to support multiple features such as Live TV, VOD, reminders, games, etc. and give those features due attention. We also had to design keeping constraints of TV being controlled with a minimalistic remote.

Spiceworks - Managing technology just got easier
Spiceworks is an online community for users to collaborate and seek advice from one another. It also works as a marketplace to purchase IT-related services and products. The network is estimated to be used by more than six million IT professionals and 3,000 technology vendors.
Divami designed their website and built their web & mobile applications through a long term partnership based on trust and the value of design.

Prime BPM - Business Process Management Tool
PRIME BPM is a cloud-based business process management (BPM) solution that enables users to map, analyze, and monitor various business processes. Key features include a process library, process mapping, process analysis, improvement management, collaboration tools, process approval workflows, and more.
Divami designed their web applications and user dashboard for the company portal.

Endiya - Helping Founders Propel Growth
Endiya Partners is an early-stage venture capital fund with a focus on IP-led Indian product startups. Leveraging deep domain expertise along with vast entrepreneurial and operating experience, the Endiya team plays a key role in co-creating scalable businesses. Endiya’s portfolio consists of disruptive and category-defining companies across Digital Transformation and Healthcare sectors. Their current portfolio includes Darwinbox, Hansel, Kissht, and SigTuple.
Divami has partnered with them over the past few years and recently redesigned their website. The design helped Endiya establish its own identity and made them stand apart from their competitors.

Blue Yonder - World's #1 Supply Chain Management Platform
Blue Yonder (formerly JDA Software Group) is a software and consultancy company (owned by New Mountain Capital and The Blackstone Group), providing supply chain management, manufacturing planning, retail planning, store operations, and collaborative category management solutions headquartered in Scottsdale, Arizona. The company has more than 4,000 corporate customers in the manufacturing, distribution, transportation, retail, and service industry.
Blue Yonder aims to be the world's #1 digital fulfillment platform. Divami helped redesign their legacy enterprise application to enable their journey towards achieving this goal.

An order management and fulfillment application for hospice care.
Hospice Source is a 20+ year old company that addresses the specific needs of providing medical equipment to an ever-growing population of hospice patients. The company provides technology solutions to the hospice caregivers for the ease of ordering the for their patients. The Hospice Source's namesake flagship web application is the primary online channel through which orders come into the company. Divami is instrumental in revamping the design of this application and subsequently helped develop their next generation front end.

Quin Ride: A smart helmet for a safe ride.
The IntelliQuin Smart System makes Quin the first motorcycle helmet to offer integrated Crash Detection and SOS Beacon. View our IoT App design at https://divami.com/uxportfolio/quin
When a crash occurs or the SOS event is initialized, the BT paired mobile app sends notifications to emergency contacts along with location information.
We defined the User Experience and designed the UI for the entire platform from a concept stage and built the complete platform, including the mobile applications for both iOS and Android platforms. The app is currently live in the App Store and Google Playstore.

Duke : An AI assistant mobile app for Truckers.
Duke.ai is an AI-driven platform that helps long-haul truck drivers manage their trucking finances. View designs at https://divami.com/uxportfolio/duke
The AI engine eliminates the need for drivers to enter trip details and expenses by relying on scanned documents and emails and automatically itemizes payments, bills, and expenses thereby greatly reducing paperwork effort.
We defined the User Experience and designed the UI for the entire platform from a concept stage and helped build the mobile applications for both iOS and Android platforms. The app is currently live in App Store and is due to be released on Google Playstore.

A media sharing and social media platform for private networks like schools and colleges.
MYL is a platform where students from various colleges could share and store their memories via photos, videos, etc., as it happens with their fellow students and networks. https://divami.com/uxportfolio/my-year-look
But the MYL stakeholders realized that there is something amiss - as many of its users were accessing their website via mobile and tablets. The design of the website prevented MYL users from having the right kind of experience on the mobile and tablet devices.

A real time video collaboration platform with the motto of ‘Work together from anywhere’.
Wurkr – is the only always-on “Working Together From Anywhere” RTC (real-time-collaboration) digital video platform for remotely connected workforce, especially focusing on remote sales teams. https://divami.com/uxportfolio/wurker
With Wurkr, businesses have complete control and visibility of their remote/flexible sales teams, which leads to better performance and retention, while sales people save wasted time in commuting, yet be part of the office environment and culture.

A professional network for women, by women.
The star in me is a professional networking platform for women. Find out how we impacted with our designs: https://divami.com/uxportfolio/femmevista
It allows women to create their professional digital identity, network with like-minded professionals, get mentored by senior professionals and draw inspiration from women achievers.
We defined the User Experience and designed the UI for the entire platform from a concept stage and helped build the mobile applications for both iOS and Android platforms. The app is currently live in the App Store and Google Playstore.

Semantify : An NLP based analytics platform.
Semantify is a pioneer at the forefront of democratizing cognitive search and knowledge discovery to end-users and frontline staff at all levels and functions in an enterprise. View some snippets at https://divami.com/uxportfolio/semantify
The core technology layer integrates advanced analytics, natural language and machine learning to derive, in real-time, hidden insights from across a wide spectrum of information and data sources. It is a powerful, big data discovery and analytics platform. It automates the grunt work of prepping, coding and extracting relevant data, freeing up the bandwidth of data experts for critical business analyses.
We helped define the User Experience for Semantify’s next-generation platform and delivered responsive designs for the complete application platform and also developed the complete UI in HTML/CSS & Angular.

A comprehensive drug reference app for medical professionals.
Medicopia is an award-winning drug reference application for healthcare professionals. View Interactions at https://divami.com/uxportfolio/medicopia
The mobile application gives access to prescription information on medication approved for the Indian market. Medicopia enables physicians to access comprehensive pharmaceutical detailing at the point of care via the mobile app.
The designs for Medicopia have won 2 Confederation of Indian Industry Design Excellence Awards - one for Overall Category Winner for Interaction Design and other for Best Design for Mobile App which was organized by India Design Council.

An account aggregation platform for consumer finance and banking.
Onemoney and moneyone are personal financial management applications. https://divami.com/uxportfolio/onemoney
Onemoney is a financial aggregator of all your banking and financial accounts providing a single, consolidated view of all your accounts and moneyone is a bill and UPI payments application.
We designed the User Experience and UI for these platforms from a single line concept stage. We have also built the entire platform end-to-end. The responsive Web application is built in Angular, native mobile apps for Android and iOS and Web Services layer using Java and MySQL on Linux.
Reviews
the project
Platform Redesign for Connected Worker Platform
"The skillset of people and leadership supporting our vision and expectations was the most impressive thing for me."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Innovapptive is the only Connected Worker Platform that combines ERP (SAP, IBM Maximo) operational data with digital, visual, & step by step guided work instructions on mobile and smart glasses to empower front-line workers to get jobs done faster, better, cheaper & safer.
By engineering a platform that fuels innovation & collaboration, Innovapptive is transforming the experience of the industrial worker to bridge the skills gap and further helping our customers increase revenues & margins.
I was the CTO and overall owner of the platform. I was responsible for Products and Innovation for the company. I was leading and strategizing the platform revamp process and worked closely with the Divami Design Labs team.
For what projects/services did your company hire Divami Design Labs?
We were looking for a significant redesign of the platform to make it even more appealing to our user base. We wanted to improve the overall user experience by making navigation easy and the app intuitive. We wanted Divami to bring their expertise on B2B platforms to our platform and deliver a great user experience.
What were your goals for this project?
We wanted to reduce the turnaround time and complex navigation patterns that led to users missing contextual information and actions. Moreover, there was a lack of personalization as per user roles.
We wanted the user experience to be top-notch with all the required information readily accessible and the navigation to be smooth with a minimalistic design. We wanted the users to be able to carry out desired action with minimal effort and clicks. The overall complexity needed to be broken down through an appealing UI.
How did you select Divami Design Labs?
I worked with Divami when I was leading a financial products platform at a company I was with a couple of years ago. When we invited them to participate in the evaluation, our team was also fairly impressed with their expertise with Enterprise products and B2B platforms. Hence we decided they were the right partners for us for this redesign exercise.
Describe the project in detail.
The platform needed revamping to match the current industry standard and user expectations. We wanted the UX to be intuitive while the navigation pattern to be easy enough for a new user to enter and carry out the necessary task without any confusion.
The workflow should be simple and cater to individual user roles while avoiding information overload. We wanted Divami to introduce context-based support and personalization. A no-code platform needed to be as straightforward as it can be; and I am happy to say Divami delivered on it.
What was the team composition?
We worked with 3 designers - one for UX and two designers for UI, led by Divami’s chief design strategist.
Can you share any outcomes from the project that demonstrate progress or success?
The UX UI met our internal expectations beautifully. Even the users were really appreciative of the change and we noticed the user engagement metrics showing an upward trend. Also, this project gave us a great step into the UX standardization and Information Architecture process. Becoming a mature startup this was a big addition to help grow Innovapptive.
How effective was the workflow between your team and theirs?
In short, it was smooth. Even though they did take time in conducting user and market research, I think it benefitted us in the end.
They kept us in loop throughout the project - we were meeting them at least once or twice a week - making sure all our feedback is implemented. Process of working with their teams was very easy and always proactive which helps when you are in a fast paced environment.
What did you find most impressive about this company?
In my view, People, Process and Technology creates a great services company. Working with startups is always a challenge, given the fast pace and growth pains that the partner like Divami in this case had to go through.
The skillset of people and leadership supporting our vision and expectations was the most impressive thing for me. When there is a vision match everything else falls in place. Like I said, the UX and Information Architecture process was also an important thing from Innovapptive perspective.
Are there any areas for improvement?
Nothing specific, especially given the value Divami brought in is huge.
the project
App Dev & Design for Service Delivery Platform
"The professionalism of Divami Design Labs' young team continues to impress me."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Corpus" is an SDP - service delivery platform collaborating with multiple content companies, Telecom & Media delivery companies and devices delivering multiple Digital services like Triple play services, OTT, Gaming, Safety security, G2C services, Health and Education to millions of homes across the world.
Corpus SDP platform brings value to a broad spectrum of segments like Satellite TV Operators, State fiber grids, Telco's/ISP's, Cable MSO's and other FTTX operators. We have pioneered in creating integrated Video delivery systems along with content across any screen, any time and any place.
Some of the largest Satellite TV, Triple play and IPTV operators have chosen Video Corpus as their platform partner to deliver PayTV, Triple play and IPTV/OTT services with a road map to deliver multiple other digital services to homes.
I am the AVP- Sales & Marketing at Corpus in charge of business planning and expansion at the moment. Moreover, I deal with partnerships across Media & Entertainment, and Telecommunications verticals
For what projects/services did your company hire Divami Design Labs?
Our idea behind the Corpus ATV application was to have a complete OTT content delivery platform for Live TV viewing and on-demand Video and App store for value added services such as video communication, gaming and popular OTT platforms.
Naturally, we wanted the design to be simple and intuitive enough for anyone to work with it. So, we wanted Divami to design a world-class Android TV App that appealed to the Indian rural and urban markets alike, with a contemporary approach for the overall functionality of the app.
What were your goals for this project?
The idea is to create an immersive experience for the viewer with the key differentiator being the integration of Live TV (complete with channel surfing & program guides), educational and farming content along on-demand entertainment content.
We wanted an app that is currently targeted at the Indian market (rural being a key segment), while capable of appealing to the international audience as well. Moreover, it should comply with the Android TV standards. In the Indian family setting, the app needed to be lightweight with a very simplified navigation to appeal to the different age groups.
How did you select Divami Design Labs?
They came highly recommended through our network and the initial interaction with their design team went really well. After realizing the industry expertise and the satisfaction level of their other clients, we decided to partner with them on the project.
Describe the project in detail.
As mentioned, we wanted an ATV app that not only appealed to the subcontinent population but also met the high-quality international standard of the niche we function in.
With a world presence, we have a quality standard to adhere to as well. As the app needed to compile the best of education, entertainment, infotainment, gaming, and communication channels, the main target was not to overwhelm the user while maintaining the overall quality of the platform.
This is where the Divami team stepped up. They not only understood our goals but also conducted extensive user studies and analyzed patterns to ensure the design is easy to use and meets the needs of our end-users.
What was the team composition?
The team that worked closely with us consisted of two designers - one each for UX & UI; with their Chief Designer being involved in providing design strategy and guidance throughout the project. They also provided guidance and support to our internal team throughout the development lifecycle.
Can you share any outcomes from the project that demonstrate progress or success?
We are delighted with the outcome. The platform was received very well among our content partners. Moreover, we continue working with the Divami team to accommodate any branding or other changes required, whenever necessary.
How effective was the workflow between your team and theirs?
Their team was a mix of young and Senior members and were open to listen and came up with fresh ideas and solutions. They worked as part of our team and not as an external vendor. The daily and weekly status updates were really helpful in making us understand the progress. The team also made sure to take our inputs and implement them in any design iteration.
What did you find most impressive about this company?
Have great design team and can adapt well to newer requirements and new domains. Flexible and open to work with and the professionalism of Divami Design Labs' young team continues to impress me. They were reliable, on time, and treated the project as their own. I thoroughly enjoyed working with such a dedicated team.
Are there any areas for improvement?
None at the moment. I wish them a great future.
the project
UX & UI Design for Healthcare Solutions Company
"Divami Design took the project to a level of sophistication that we didn’t originally imagine."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of innovation and business solutions for a healthcare solutions company. We specialize in digital applications and help companies achieve their goal for digital transformation by ensuring quality all the way through.
What challenge were you trying to address with Divami Design Labs?
We wanted to create a new product that addresses some of the existing gaps in the API testing space. For us to develop a new product, we wanted to have a good user experience design.
What was the scope of their involvement?
We had some discussions with them and engaged their services for designing the user experience journey. They understood the application we were going to build to test APIs.
They created the user journey for us. As part of this process, they created hand sketches, wireframes, and UI mockups. They used Zeplin for sketching all the UIs together to have a screen flow.
What is the team composition?
The project was led by Prathima (Chief Designer & Executive Director). There was also a day-to-day project management lead. I also interacted with their lead designer and one other person. I was in contact with 4-5 people.
I also had the opportunity to speak to the founder & CEO because we were interested in developing a roadmap and seeing how they could help us in supporting our roadmap and the web product version as well.
How did you come to work with Divami Design Labs?
When we spoke to our senior management and leadership team, we were referred to Divami Design as being proficient in the particular segment we needed. Their attention to detail is fantastic. They’re very methodical in what they do.
What is the status of this engagement?
The project took place from June-October 2020.
What evidence can you share that demonstrates the impact of the engagement?
Early in our UX discussions, we came up with a one liner vision of what I want the application to do. The way they responded to that request and came up with thoughts on design around how the functionality could be achieved was simply outstanding and mind boggling and this happened on several occasions.
Divami Design took the project to a level of sophistication that we didn’t originally imagine. They were truly professional and happy to challenge us in a very positive and creative way to explain why they thought the design we were proposing might not be the right fit.
How did Divami Design Labs perform from a project management standpoint?
Project management was alright, but something that could have been better. We originally anticipated a certain duration for the work to be done. We couldn’t finish it on time. The scope of the work also increased during the course of the project.
In that perspective, they kept us informed in terms of how things were going and why they were delayed on the original timelines we were planning for. It took more time than we wanted but the output was good. The output we received justified the delay in the project.
What did you find most impressive about them?
They pay attention to detail. They really think about what our consumers will do, putting the product through a rigorous thought process. The team challenges whatever we say if they think it’s not the right thing. They’re very keen to what our needs are.
At times we may not state the requirements very explicitly but they would help us bring out those unstated, hidden requirements. They would put a lot of thought behind how the user experience should be and came up with a very attractive and compelling UX design for the user journey.
Are there any areas they could improve?
Managing the delivery expectations could have been better. It was good but it’s one area we could improve. The delays and extra work needed could have been notified a bit earlier. The communication around it could have been more frequent and transparent.
Do you have any advice for potential customers?
You can trust in the quality you’re going to receive. They’ll amaze you with the quality. The only advice is to have a pragmatic approach towards timelines. I went with tight timelines and in hindsight, I may have done wrong as well because I had underestimated the time needed for the work to be done.
the project
UI & UX Design for PropTech Venture Company
"They came up with their ideas and suggested how they can further improve the platform."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Clove Build is a PropTech venture developing Industry's first Gamified Digital Twin platform comprehensively managing the whole life cycle of a property right from design conceptualization to maintenance & Operations. I am the Business Head for Realty Products.
For what projects/services did your company hire Divami Design Labs?
Our clientele involves some big names of the infrastructure industry, who are always looking for ways to provide an interactive experience to their end-customers. Divami serves as our design partner in all these endeavors. They help us provide the visitor with the real feel of the residential/business property through an intuitive platform.
What were your goals for this project?
The idea is to create an immersive experience for the visitors to increase inquiries through intuitive designs, call to actions, and user interactions for each of our clients. Depending upon the requirements, the scope changes at times too.
The overall idea is for the design to let users easily browse through all the features available, view their details, and specifications to understand each of the amenities they will have access to. Our main goal remains to make the virtual platform more elaborate, detail-oriented, and easy to access.
How did you select Divami Design Labs?
I heard about them from a business associate and later on, tried to find more information about them. The discussion with the team went well. They were open and brought a lot more to the table than just ideas. That’s another reason we continue to be associated with them.
Describe the project in detail.
Primarily, we wanted a platform where we can showcase our clients’ projects to all prospective buyers. As we are targeting a generation that is more tech-savvy than their predecessors, we thought a mobile/web-enabled virtual platform would make it easy for them to make the buying decisions.
The team at Divami is an experienced team that understood these problem statements. They researched the market to find out how to appeal to our clients’ target market and came up with plans that worked.
What was the team composition?
The team consisted of a UX & UI designer and a strategist.
Can you share any outcomes from the project that demonstrate progress or success?
The platform is live and a great success. It is something that we are extremely proud of. Moreover, we work with the Divami team closely whenever there are any customization and/or branding requirements from any of our clients or we want any additional changes.
How effective was the workflow between your team and theirs?
It was easy and effective. The team met with us through scheduled video calls on a timely basis. In each meeting, they updated us on their tasks, suggested improvements, and took our feedback diligently.
What did you find most impressive about this company?
The dedication of the team is infectious. They came up with their ideas and suggested how they can further improve the platform. I was really impressed with this.
Are there any areas for improvement?
Nothing to significant to mention. overall, we are quite happy with their work.
the project
UI/UX Dev for Gig Marketplace
"Divami Design Labs took a leadership role on the workflow between our team and our developers."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Founder/CEO of a gig marketplace that is exclusive to firefighters to help them supplement their income during their 20 off-duty days each month by connecting them with people and businesses in need of skilled labor.
For what projects/services did your company hire Divami Design Labs?
We hired Divami Designs to help with the UI/UX on a new Web App and revised Mobile Apps.
What were your goals for this project?
We wanted to design something that was a perfect fit for our core audience, and vastly improve the communication between our customers and service providers.
How did you select Divami Design Labs?
Divami Designs was recommended to me by a trusted source. I interviewed them for the job, and they were a perfect fit.
Describe the project in detail.
The design team at Divami worked hand in hand with our development team, and it really felt like they were employees of our company. They took pride in their work and advised me along the way on the decisions they were making. We met Tues and Thurs of every week and they had a complete understanding of our business.
What was the team composition?
We had a dedicated user experience expert and a dedicated designer. The user experience came first, and then it was handed off to the designer, but they both stayed present throughout the entire process.
Can you share any outcomes from the project that demonstrate progress or success?
Our developers are still working so we haven't launched the new product yet. However, I am confident the new designs and user experience will help us achieve our goals.
How effective was the workflow between your team and theirs?
Divami Design Labs took a leadership role on the workflow between our team and our developers. They made the process and communication easy for us.
What did you find most impressive about this company?
They are experts in what they do, and I was blown away by the amount of knowledge they had in our business, our competitors, and the industry as a whole.
Are there any areas for improvement?
None that I know of.
the project
ChatBot Widget for AI Tech Company
"We were very happy with the outcome and have no complaints."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are an AI-based technology company offering a Conversational AI platform and associated services. I am Co-Founder, Product for the Company.
For what projects/services did your company hire Divami Design Labs?
We partnered with Divami to design & develop the chat interface widget, especially the front end bot interface. The Divami team was also responsible for the plugin development that would enable the bot to be integrated into any third-party platform.
What were your goals for this project?
We wanted a widget that could be deployed by any enterprise on their website with minimal effort.
How did you select Divami Design Labs?
I worked with the team previously on a different product when I was running another startup a couple of years ago. And I was very happy with the outcome of the previous project. So, we decided to choose them when the need for a trusted service provider arose.
Describe the project in detail.
The scope of the overall project was to Develop the Chat Interface widget for the Smartbots platform. The Divami team needed to design the UI for this chat platform. They also needed to build the chat module in a way that can be integrated into any third party website. Simply put, they were in charge of the complete design and development of the front end of the platform.
What was the team composition?
The team consisted of two designers, two developers, and a project manager who worked in collaboration with us. We also had the support of an Architect when needed.
Can you share any outcomes from the project that demonstrate progress or success?
We are really happy with the outcome. The work delivered by the Divami team has drastically reduced the efforts required by our team as well as our enterprise clients.
How effective was the workflow between your team and theirs?
There were weekly status calls to provide us with updates. They delivered the UI designs within a week and the development team also ensured timely delivery.
What did you find most impressive about this company?
The team is motivated and skilled. It is really impressive to work with the set of such driven people
Are there any areas for improvement?
We were very happy with the outcome and have no complaints.
the project
UI/UX Design for Big Data Services Company
“Divami Design Labs met all the objectives we laid out for our UI and even went beyond our expectations.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
pSolv is a big data products and services company that’s been in business since 2011. We help companies integrate on big data platforms, in order to improve their business intelligence and advanced analytics streams.
There’s a lot of data out there today, more than anyone can imagine and in a lot of different formats, so we need technology to manage it. There’s a wide array of technology out there that people aren’t normally aware of. We provide consulting services and help them implement various technology stacks.
Over time, we realized that it would be ideal if we built an analytical process automation platform that could go through the entire process without the need to write a single line of code. The platform is called Needletail, and we’ve been developing it for the last one and a half years.
What challenge were you trying to address with Divami Design Labs?
We have a web-based UI for the Needletail platform, and although we’re great engineers, we’re not very good UI/UX designers. That’s why we got in contact with Divami Design Labs.
What was the scope of their involvement?
We first approached them to design our landing page. It needed to look impressive and allow users to navigate easily through all product features. Everything needed to be intuitive and require as few clicks as possible.
We have a unique product, and most people think that it’s a project management platform when first hearing about it. There’s a lot of education that needs to happen for someone to discern our UI, the technologies used, and the industry domain. We helped Divami Design Labs with this, and they were very patient in learning our technology.
What is the team composition?
We worked with 4–5 people from their team, including a senior UI/UX designer.
How did you come to work with Divami Design Labs?
Two of our partners had worked with them before, and they immediately recommended Divami Design Labs when we brought up the project.
How much have you invested with them?
The cost of their work was $10,000–$20,000.
What is the status of this engagement?
We started working with Divami Design Labs in April or May 2020, and they delivered the work in June 2020. We’re implementing the designs now. We might engage them again as we add new features.
What evidence can you share that demonstrates the impact of the engagement?
Divami Design Labs met all the objectives we laid out for our UI and even went beyond our expectations. For example, they gave us two UI options for one of the screens, instead of just cleaning up the interface as we asked.
How did Divami Design Labs perform from a project management standpoint?
We’re a startup and don’t have a lot of internal bandwidth, but Divami Design Labs was helpful in terms of project management. They sent us meeting minutes after each meeting and set up all the meetings.
What did you find most impressive about them?
Our technology is pretty complex. I’ve been in the industry for 30 years, but it took me 7–8 months just to get a rudimentary understanding of this technology. Divami Design Labs had the challenge of understanding it in about a month and a half, and they did.
Are there any areas they could improve?
We started this project around when the pandemic started. Their team was used to working from their office, and now they were shifting to working from home. This was more difficult to do in India than in the US because houses there are smaller and there’s not a lot of personal space. They were going through that transition and did a good job. They still managed to meet all our deadlines.
Do you have any advice for future clients of theirs?
I advise clients to go through all the interviews that Divami Design Labs will ask for. They’re very particular about getting a complete understanding of the product. If clients are patient and work with them on that, they’ll be very successful.
the project
Development Services for IT Consulting Firm
"We were overall impressed with the team at Divami."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
MatrixIntelligence is an IT consulting firm with extensive experience in implementing solutions for some of the most complex ecosystems in the Telecommunications, Energy, Healthcare, and Logistics industries.
We have also designed and developed sophisticated Enterprise applications by combining our deep expertise in the areas of connectivity and information insight, solid knowledge of leading-edge technologies, business acumen, extensive domain knowledge, and a perfect track record of execution and delivery. I am the partner and co-founder of the company.
For what projects/services did your company hire Divami Design Labs?
Being in the service industry, we work closely with multiple clients. We hired Divami Design Labs to partner with us on some notable projects.
These projects had varied end-users, and their purpose was to enable a successful digital transformation for our clients. Some of their tasks also included designing an enterprise legacy application giving it a fresh look that improves overall user experience.
What were your goals for this project?
As each project was catering to a different client, the goals differed. However, in a broad sense, we wanted to improve the overall user experience by making navigation easy and the app intuitive.
How did you select Divami Design Labs?
Divami Design Labs was highly recommended by one of our contacts, who had previously worked with them. Once we partnered with Divami on one project, we were extremely happy. Thus, began our long-term partnership.
Describe the project in detail.
For each project, we wanted the design to be simple and cognitive. As the end-users were different, each project needed careful research and planning.
The Divami team was very hands-on and never shied away from conducting their primary research. They talked to some of our customers to realize their pain points, USPs they want to showcase, and users they are targeting.
It helped them bring up an initial design plan.
What was the team composition?
The team composition was different for each project. Usually, each team had 2 designers - one for UX and another for UI, led by a strategist. An overall Project manager was in charge to coordinate with us for the delivery.
Can you share any outcomes from the project that demonstrate progress or success?
The UX UI for each app was highly appreciated by our clients. There was an increase in usability after the new iteration of the legacy enterprise application was beta-tested.
How effective was the workflow between your team and theirs?
Their project execution process was seamless. Even though initially, they did take time to conduct research and come back with an action plan, it was worth the time in the end.
They actively participated in meetings to decipher the pain points of the client and made sure to solve it through their design. Their focus on research and analysis helped them present a design that was approved with minimal iteration.
Moreover, they explained their approach, which helped us envision the outcome. Additionally, we had a project review meeting every week where the updates were given promptly.
What did you find most impressive about this company?
The team’s dedication to work was impressive. They were readily available to address all our concerns. As a good design company, the team is energetic, cordial, and invested in their work.
Are there any areas for improvement?
I can’t think of any. We were overall impressed with the team at Divami.
the project
UI & UX App Dev for Education Management Firm
"With several years of industry experience, the Divami team has aced both their communication and project execution."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Edwisely aims to transform Indian Engineering Institutes into AI-Powered learning campuses with data-driven technology that can help engineering students reach their full potential during their graduation rather than after. Simply put, we make the students job-ready.
I am the co-founder (and CEO) of the company. The idea of Edwisely was born from my own experience as I realized the skill gap and the fact that the college-education has not prepared a lot of job-seekers for real-world challenges.
For what projects/services did your company hire Divami Design Labs?
Edwisely happened from our own experience. We observed the gap in real-world skills from people who were part of our teams- starting out their careers or were even experienced.
We wanted Divami to come up with the design for a hybrid learning platform gamified enough to keep the students engaged. The ultimate goal was to personalize their learning path suiting their ability and learning style.
What were your goals for this project?
We did not want to just come up with an online education platform. We wanted to enhance the learning experience as well. We wanted the platform to be fun, engaging, and educational. The platform should be able to lure students into spending more time developing their skills, design their learning path, and shape up their career along the way.
How did you select Divami Design Labs?
The name of Divami Design Labs popped up during one conversation with an iOS team member. I found out more about them. In the first meeting itself, I was intrigued by the design approach suggested by the Divami leadership team.
As a company that is into Education, we place high importance on the Value System. And, after doing a little research, I came across their various other clients and decided to work with them.
Describe the project in detail.
We wanted to appeal to the countless engineers across India. So, we wanted the platform to be simple yet approachable. We had the idea that if it comes across as just another online learning platform, students will not be interested in spending time on it.
Furthermore, the design should reflect the different learning journey taken by each student. So, customization was really important. The Divami team sat with us for hours to understand the idea behind the platform.
They even interacted with students as part of their user research to find out what to include in a modern interactive educational platform. This process was really helpful in shaping the platform to what we see today.
What was the team composition?
The team consisted of two Designers, a strategist, and a Project Manager. And, the team worked closely with our project manager.
Can you share any outcomes from the project that demonstrate progress or success?
Enriched with learning metrics, the platform provides a unique learning experience catered to each student. Students are exceptionally happy to spend time on a platform that works much like a video game- you watch a video, you take a test, and you score a point.
Additionally, we have hundreds of educators and dozens of corporates who use our platform to reach students. Our user engagement has skyrocketed for all the three segments. After the initial engagement to design the Student platform was so successful, we are continuing to work with Divami on the re-design of our other digital assets.
How effective was the workflow between your team and theirs?
With several years of industry experience, the Divami team has aced both their communication and project execution. They knew what questions to ask, and they knew how to interpret our answers as well. We had daily scrum meetings with them to discuss the progress of the project, and they were more than happy to include our feedback each time.
Their initial research with our targeted user group of engineers provided them with an advantage to defend their every design modification. And, we were glad to see things from their angle and incorporate them.
What did you find most impressive about this company?
We really appreciate their value system. They made us feel as if they were part of Edwisely. Divami worked on Edwisely's Mission. Every day we received prompt updates about what was happening. There was never a grey area as they are dedicated, experienced, and skilled.
Are there any areas for improvement?
They did an impressive job. I don’t have any red flags from my side.
the project
UI/UX Design for Talent Management Company
"We were very happy with the entire project execution and delivery."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
At Aspire B2B Talent Management organization, we are focused on sourcing, developing, and deployment of IT talent in the US and India. We are dedicated to finding assignment-ready talent for companies.
Additionally, we help clients develop their existing skillset to fast-track their career. We have placed candidates in companies like Accenture, Capgemini, Dell, EY, IBM, KPIT Cummins, Sonata, Zensar, and so on. I am the Head of Operations at Aspire.
For what projects/services did your company hire Divami Design Labs?
After working in the talent management domain for more than a decade, we noticed a gap between freshers and recruiters/mentors. Freshers had the notion that people who can help them boost their careers are unapproachable.
That’s where our search for a company with technical knowledge to turn our vision into reality. We knew that the execution of the idea was much more complicated than it seemed. After careful consideration of the market players, we zeroed in on Divami.
Simply put, we wanted them to create a simple social media platform for us, which captured relevant information to carry forward formal conversations in a casual way.
What were your goals for this project?
Our major goal was to have a social platform, where freshers, recruiters, and mentors can co-exist and mutually benefit each other. Freshers can easily find jobs, and recruiters can easily scour for talent.
Additionally, we wanted the design to be clutter-free, quick loading, and capture only essential information. We wanted an interface that was quite intuitive and captured the essence of our vision.
How did you select Divami Design Labs?
We knew that for this project, so close to our heart, we need a partner who can drive our vision forward. Truth be told, we evaluated multiple agencies but finally selected Divami after hearing good words about them for a reference.
Describe the project in detail.
For the social media platform, we wanted to stay simple yet elegant. We needed something that it was inviting for freshers to sign up. Additionally, we wanted to stand out in the crowd and not be referred to as another professional social media community.
We also wanted the recruiters to come to the Yo!Aspire platform as their primary talent sourcing venue. Divami team understood that. They included social media platforms, job posting sites in their initial research to come up with a design plan. And, we were updated every step along the way.
It was no surprise when the design was approved with minimal iterations as it reflected the efforts they put into research and analysis.
What was the team composition?
Their design team included 2 designers - one for UX and another for UI, led by a strategist. An overall Project manager was in charge of the entire coordination during the development cycle.
Can you share any outcomes from the project that demonstrate progress or success?
The Yo!Aspire platform is already live. We helped mentor and coach around 3000 freshers through the platform. However, currently, with changing business priorities, we are pivoting in a new direction.
How effective was the workflow between your team and theirs?
Their project execution process is remarkable. Their focus on research and analysis helped them present a design that was approved with minimal iteration.
Moreover, they explained their approach which helped us envision the outcome. Additionally, we had a project review meeting every week where the updates were given promptly.
What did you find most impressive about this company?
We were very impressed with the team’s commitment and ownership. We felt they were a part of our company and not consultants. They are a great design company and we loved working with them.
Are there any areas for improvement?
We were very happy with the entire project execution and delivery. Needless to say, we applaud their work. Currently, we don’t have any negative feedback for the Divami team.
Divami Design Labs's UI/UX redesign was able to meet the client's internal expectations. The platform generated better user engagement metrics. The team's workflow is smooth. Meetings were conducted once or twice a week to keep the client in the loop. They are easy to work with and proactive.