UX Design and Innovation

We are a boutique User Experience (UX) and Design Services Company focused on Digital Transformation, SaaS platforms, Mobile Apps & Enterprise Products. Over the last 10 years, we have delivered hundreds projects for US and Indian companies across various sectors - Financial & Banking, Hospitality, Logistics, Healthcare, Social Media and Enterprise Software.

We help validate new ideas, define strategy for UX, conduct user research, define and design User Experience & UI for new applications or re-design existing applications, help develop the applications and assist in rolling out products into production. We are equally comfortable working with entrepreneurs or product owners and SMEs at corporates.

While the majority of our customers are from the US and India, we have successfully delivered projects for clients in Europe, Australia and the Middle East.

Recognized as the "Company of the Year" by SiliconIndia magazine

Featured in the "Top 5 UI/UX Design Companies in India" by SiliconIndia magazine for the years 2016 and 2018.

Featured as one of the "Top 10 UI/UX Design Companies in India" by InsightsSuccess Magazine.

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2008
Show all +
Hyderabad, India
headquarters
  • 3rd Floor, Vasista Bhavan, A.P.H.B Colony, Gachibowli
    Hyderabad 500032
    India
other locations
  • 9 Sage St, Holmdel, NJ
    New Jersey, NJ 07733
    United States

Portfolio

Key clients: 

Here is a sample list of our diversified client base across geographies and verticals: North America: HospiceSource, INCX, Semantify, Pivotal, SAP, Informatica, MarketShare (a Neustar company), Apptium, Balfour India and Southeast Asia: Rockwell Collins, Cyient, Infosys, Viola, Onemoney, TalentSprint, Tata Capital, Capital First, Airtel, Carama (a Castrol Company) Middle East & Europe: Transworld, Wurkr, Finja5, BUL Associates, PlusCo Partners

TalentSprint is India's leading Career Accelerator for Youth. It's a technology-driven platform that attracts youth with high aspirations and equips them for exciting careers in the knowledge sector. TalentSprint aims to empower ONE MILLION young job seekers to pursue careers in IT, Banking and Financial Services, and Education. The skill acceleration platform delivers technology-enabled experiential learning through a mix of

cloud, contact, and colleges. We redesigned TalentSprint’s flagship test preparation ile mobapp and also developed it on Android platform as a native app.

Celes Care is a specialized platform - “Healthcare For Women, By Women”. Creating an informed patient is what Celes Care believes is the first step towards wellness. Celes Care doctors listen without judging, maintain your health records, respect your privacy and provide continued medical support for as long as you need it. Adding a new dimension to preventive medicine, Celes Care cares for everything from a trivial headache to

a joyous pregnancy. Celes Care brings expert medical advice to women, anywhere, anytime.

We completely revamped Celes’ mobile application for the users, their Web application for both users and doctors as well as their website. Mobile apps are designed as native apps with native navigation patterns for iOS and Android.

Medicopia is a drug reference application for healthcare professionals. The mobile application gives access to prescription information on medication approved for the Indian market. Medicopia enables physicians to access comprehensive pharmaceutical detailing at the point of care via the mobile app.

We designed and developed the mobile application and the platform from a concept stage. The app was designed to be a

hybrid app on iOS and Android platforms and is currently available on App Stores.

Reviews

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UI/UX Design for Remote Work Platform

"Their creativity was way beyond anything we could have imagined."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Mar. 2018
Project summary: 

Divami Design Labs was responsible for the UI/UX design of a video platform geared towards working remotely. Their team was involved from the discovery phase through the completion of the product.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
 
Verified
The Review
Feedback summary: 

The design has been well-received internal and externally and was easily integrated into the site. Divami Design Labs creates innovative designs that are visually pleasing. Their team is enthusiastic and organized.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of Wurkr based in London. Wurkr is an exciting new video platform that replicates your physical office…online! You can communicate and work with your colleagues visibly and in real-time wherever they may be.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divami Design Labs?

We had bootstrapped an internal working together from anywhere platform that now needed to be taken to a wider audience. After speaking to a number of UX/UI companies we selected Divami to partner with us to design the new front end.

What were your goals for this project?

We wanted a UI that was fresh and very intuitive and we needed it delivered within 90 days.

SOLUTION

How did you select this vendor?

My team collated a list of potential UX/UI companies through web searches and recommendations. Divami was one of the companies recommended to us. We went through various interactions and selected Divami for their creativity, enthusiasm and communication.

Describe the project in detail.

Once we selected Divami, there were a number of discovery meetings that went into a lot of depth. This then led to conceptual overview designs that we reviewed and narrowed down to 2. Finally, all assets were defined and designed with our tech team. The selected designs were rendered to ensure all colours and concepts matched our expectations with a final finish within the 90 days.

What was the team composition?

We had quite an agile approach to the team composition, growing and contracting as needed. Overall there was 1 point of contact at both ends to ensure a central repository of workflow.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We instantly received the wow factor from the internal users and they absolutely loved the new UI designed by Divami. Our back end team were really impressed that our vision for the front end was perfect for our audience. We were able to integrate the designs with ease.

How effective was the workflow between your team and theirs?

We always had access to our project manager and the CEO was available as and when required. Everyone else in their team was equally available, even at odd times.

What did you find most impressive about this company?

The sheer enthusiasm of the whole team and the CEO for ensuring our vision was always at the forefront. Their creativity was way beyond anything we could have imagined. It led to us rethinking the future roadmap of the product. Great people, creative ideas and enthusiasm!

Are there any areas for improvement?

Not really, our expectations were met and the end product is being loved by everyone that uses or sees it.

5.0
Overall Score Did exactly what we set out to do
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Kept us up to date even when they didn't need to
  • 5.0 Cost
    Value / within estimates
    Spot on costing and flexibility when we were going outside the remit
  • 5.0 Quality
    Service & deliverables
    Always delivered more than was expected
  • 5.0 NPS
    Willing to refer
    Big thumbs up!

UI/UX Development for iOS and Android Accounting App

"Divami Design Labs sees our success as their success, and I like that."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2018 - Ongoing
Project summary: 

Divami Design Labs created wireframes and a simple UI design for the app while also handling API integrations, automation, testing, and more. The collaboration now extends to having an engineer on retainer.

The Reviewer
 
11-50 Employees
 
Addison, Texas
Marcus Cooksey
CEO, Duke.ai
 
Verified
The Review
Feedback summary: 

Their team translates requirements into a clean and intuitive app. Divami Design Labs is a proactive partner that looks after their clients’ best interest by pointing out flaws and providing valuable suggestions. Availability, energetic staff, and guidance are other highlights of their work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Duke.ai, a company that has developed a SaaS-based bookkeeping and accounting tool that automates all the elements of document processing using AI, and imports those into financial accounting software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divami Design Labs?

We had developed the cloud infrastructure, which includes the ability to send documents and have them processed, but we needed a UI. We hired Divami Design Labs for this purpose.

SOLUTION

What was the scope of their involvement?

We contracted Divami Design Labs to first help design what that the UI would look like based on the requirements we put together. We started out with a proof of concept using a JavaScript web app. Ultimately, we needed to have our cloud solution on a mobile platform, so we asked them to help us develop the iOS version. We talked about the UI’s design and the app’s interaction with the backend server.

The app is on both iOS and Android. We mainly wanted a simple app since our target customers are truck drivers. However, its use can be extended to anyone in the transportation industry. Usually, these individuals are on the road for a very long time and don’t have the educational background to learn advanced software like QuickBooks. We wanted to eliminate all manual data entry, and Divami Design Labs helped us put together a simple frontend. From there, pretty much all activities can be launched from a mobile phone.

We came to Divami Design Labs with some basic code and wireframes with three buttons—upload, view process, and view reports. They created proper wireframes for the app and impressive graphics for those buttons as well as visually-appealing backgrounds while producing a nice flow between the home screen and each menu. They provided their technical expertise in terms of the layout, but also on things like prompts for next activities in order to create an easy and intuitive experience for the truck drivers using our app.

Once we passed the layout and design phase with Divami Design Labs, we moved onto the integration of our backend APIs and how the data is transferred from the server to the app. They were involved in all the necessary engineering discussions and implementations. Their team also helped with some of our automation to make sure that, despite different use cases and unanticipated user interaction, we’d be able to overcome some of the assumptions and find some of the failure points. They wrote automated testing scripts and did some research and development for us. As the product evolved, we were able to do more reliability and QA testing with Divami Design Labs. 

What is the team composition?

I was in contact with around seven individuals. They had a programming manager assigned to our account, who made sure we were on schedule and that their engineers prioritized their development activities according to our requirements. This persisted for a period of seven months. We now have an engineer on retainer, who’s basically an extension of our team.

We don’t have a programming manager anymore and the developer reports directly to me. I set his priorities regarding the activities to work on, and he’s involved in our weekly scrum meetings and sprint reviews. He’s kind of like a contract employee.

How did you come to work with Divami Design Labs?

My CTO had heard good things about their company, so we gave them a test program to work on and the relationship evolved from there. 

What is the status of this engagement?

We started working with Divami Design Labs in July 2018, and it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve delivered within budget and on time. It’s one thing to have a contracted service and give the provider something to execute, but it’s another when a vendor shares their insight and proactively informs flaws in the designs or approach to the work, helping us safeguard ourselves against issues in implementation or deployment. This is what Divami Design Labs does and it means a lot to me. Their team has been considerate on the cost as well, focusing on the activities that I’ve actually asked them to do. 

The first thing people tell us after they’ve seen the app is that it has a clean and intuitive interface, and I attribute that to Divami Design Labs’ ability to translate my vision of simplicity into the app.  

How did Divami Design Labs perform from a project management standpoint?

I was amazed at how they adapted to work on our schedule. I’ve worked with offshore companies and there was usually a delay. We had one critical registration bug after going into production, and we were able to resolve that in two days. It was a combination of night calls and morning calls, and they were always available.

We use Trello for project management. Divami Design Labs worked directly with my US engineering team over email. We have shared folders for documents and feature requirements.

What did you find most impressive about them?

I really like their energized staff. I’m a high energy kind of person and when I called them to talk about the solution, they bought into it. It wasn’t just another job to them, but rather they acted as an extension of our team. The other companies I’ve worked with provided good service but didn’t feel our pain points. Divami Design Labs sees our success as their success, and I like that.

Are there any areas they could improve?

We needed some people with AWS experience, and Divami Design Labs didn’t have them when we started. I ended up hiring someone externally to help us with that. Then, two to three months into the project, Divami Design Labs found an AWS expert. They’ve been able to listen to the feedback coming from their customers, find gaps, and fill them. We know we can't have full breadth across all technologies but it's impressive to see them respond to customer feedback.

Do you have any advice for future clients of theirs?

Clients need to have a clear vision of what they want, but if they don’t, Divami Design Labs’ team can help shape what they need in terms of UI. I wouldn’t say to come with a blank sheet of paper and not have an idea of what the design and interactions should be, but Divami can help guide clients. They have a methodology for going from the idea stage to translating that into something visible. I’d say to not fret too much about not having all the details worked out. Divami Design Labs can help walk clients through that. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already done so.

UI/UX Design for Telehealth Platform

“Because of Divami Design Labs’s work, we have satisfied customers.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2016 - May 2017
Project summary: 

Divami Design Labs did UI/UX design for a telehealth platform. They designed a website, an Android and Apple interface for patients, and a PC interface for physicians. Services included content creation.

The Reviewer
 
11-50 Employees
 
India
Raghu Bathina
Co-Founder & CEO, Celes Care
 
Verified
The Review
Feedback summary: 

Their design effectively tapped into the target audience and generated leads. The platform fulfilled customer needs and fostered an easy user experience. Divami Design Labs was responsive and engaged, hosting workshops and brainstorming sessions throughout the project. They met all requirements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Celes Care. Our telehealth platform connects women with physicians to provide one-on-one health and wellness consulting.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divami Design Labs?

As a new company, we needed to create a website that would be appealing to our target audience, primarily women in India. Also, we needed to develop a mobile interface for users to interact with physicians, and a PC interface for physicians to manage their practice, patient communications, and incoming requests. My company had developers, but we needed help with design.

SOLUTION

What was the scope of their involvement?

Divami Design Labs did UI/UX design for our website and interfaces. The team helped us design the site around the themes of trust, ease of access, and affordability. They provided images and workflows based on these themes, and they developed content tailored to our user base. After they completed the website, Divami Design Labs designed the Apple and Android UI for patients and the desktop interface for doctors.

What is the team composition?

We had a project manager that we interacted with at the project’s kickoff and key milestones. Throughout the project, we worked with 1–2 designers, including a chief designer who we went to with ideas and concerns. Divami Design Labs’s creative head occasionally checked in.

How did you come to work with Divami Design Labs?

I’d interacted with Divami Design Labs’s CEO before and knew that the company had been in the design space for several years. We spoke with them and saw some of their previous work before we decided to hire them.

How much have you invested with them?

My company spent just under $30,000.

What is the status of this engagement?

The work lasted from June 2016–May 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their greatest success was attracting the right audience with their designs, fonts, and color schemes. Based on user feedback, the site is as easy to access as we’d wanted it to be. Because of Divami Design Labs’s work, we have satisfied customers. Often, success isn’t about what happens, but what doesn’t happen; we haven’t gotten complaints that the site is difficult to use. The website has done a great job attracting users, and users don’t have issues with the mobile UI.

How did Divami Design Labs perform from a project management standpoint?

We had many meetings to brainstorm the design. Divami Design Labs held workshops and brought in my company’s key stakeholders, doctors, and product managers to present mockups and go through the design.

The chief designer was extremely responsive, and the team communicated well. They were good, which is why we did the website with them and then reengaged them to design the mobile UI and doctor’s interface.

What did you find most impressive about them?

Their commitment to fulfilling our requirements stood out, especially since service providers like Divami Design Labs are dealing with multiple projects and different kinds of customers at one time. They strove to understand our target users and their needs. The team’s responsiveness was also excellent.

Are there any areas they could improve?

My recommendation would be to hire more UX designers and then do more internal training.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They provided a good value.
  • 4.5 Quality
    Service & deliverables
    They met our needs and delivered.
  • 5.0 NPS
    Willing to refer
    I’d be willing to recommend them.

Web Design & Dev for Predictive Analytics Firm

"Developing rapport with vendors is typically a challenge, and their ability to connect with our team set them apart."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2018 - Jan. 2019
Project summary: 

Divami Design Labs delivered an updated website for a data management and predictive analytics firm.

The Reviewer
 
11-50 Employees
 
Austin, Texas
Krishna Poda
CEO, Saras Analytics
 
Verified
The Review
Feedback summary: 

The new website is intuitive, and its content is concise and accessible. Divami Design Labs’s sleek design has generated more visitors, clicks, and leads. Dedicated and transparent, the team provided regular updates and constant design improvements. Customers can expect a seamless collaboration.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder and CEO of Saras Analytics, a data integration and predictive analytics company. We focus on improving business outcomes at small to mid-market companies by offering advanced analytics and related services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divami Design Labs?

We hired Divami Design Labs to revamp our website and create a new brand persona. 

What were your goals for this project?

We were looking to make a content-rich, easy-to-use website that presented our key offerings in a clear and digestible way.

SOLUTION

How did you select this vendor?

We came across Divami Design Labs’s work through a client and were quite impressed with their design and development capabilities. When it came time to overhaul our website, we reached out to them and asked for a quote.

During our discussions, I found their team to be approachable, thorough, and passionate. After evaluating a few other design companies, we felt that their design process would yield the best results. 

Describe the project in detail.

They updated our website.

What was the team composition?

There was a UI designer, two developers, and a project manager. Though not part of the designated team, their director and chief designer occasionally gave us critical recommendations for elements we hadn’t considered.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our new website has a clean and simple look, and all of the content is now easily discoverable. We’ve received some rave reviews of the overall design of the site, both from within our company and outside of it.

Potential customer visits and clicks have increased significantly. Thanks to the ease of navigation, visitors to the site end up going through our key offerings and reaching out to us for further clarity.

How effective was the workflow between your team and theirs?

Right from the beginning, their communication was clear and straightforward. They asked us the right questions to understand our goals and vision, thereby ensuring alignment between our expectations and their deliverables.

The design team provided us with progress updates through regular status calls. This prepared us for most updates well in advance. Even their development team synced well with ours, and they were willing to handle even the smallest of issues.

What did you find most impressive about this company?

Their work ethic was excellent, and they typically pushed through multiple iterations to improve their designs. Also, unlike other vendors, they aligned well with our team. It never felt like they were working remotely, and we were very comfortable with them. Developing rapport with vendors is typically a challenge, and their ability to connect with our team set them apart.

Are there any areas for improvement?

Not that I can think of at this time. They’ve been terrific.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The team was always available whenever we had to meet. Scheduling was never an issue.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They did a tremendous job with our site.
  • 5.0 NPS
    Willing to refer
    I will certainly recommend them to anyone looking for a good design studio.

UI/UX Design for Telecom Software Company

"They understood the technology, addressing our needs and the needs of our users."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Apr. 2016
Project summary: 

Divami Design Labs designed the UI/UX of a tool that allowed users to catalog, search, and analyze assets. 

The Reviewer
 
5,001-10,000 Employees
 
Orange, Connecticut
VP of Technology, Telecom Software Company
 
Verified
The Review
Feedback summary: 

The design earned excellent feedback and performed well in user tests. Divami Design Labs integrated seamlessly with the internal team, implementing feedback quickly and explaining their process. They were impressively professional, knowledgeable, and accommodating. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I worked as VP of technology at a global leader in telecom expense management, managing mobility services and cloud expense management software. I oversaw and drove new product development. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divami Design Labs?

We needed help enhancing the employee self-provisioning model of an application, giving it a modern look and designing the UX. We needed a vendor that could own our product and translate our ideas into a design. We needed help with major UX services like interaction design and UI design.

What were your goals for this project?

We wanted a seamless UX that didn't force users to struggle with action buttons. We also needed a pleasant design experience, since users would invest a lot of time in the platform. Finally, we wanted to keep the tool professional yet functional, with elegant colors and typography.

SOLUTION

How did you select this vendor?

They were referred to us by a friend who had engaged them. While looking for a vendor, we evaluated them and found them to be a good fit.

Describe the project in detail.

This application was an intuitive tool that reduced technology spending and introduced predictability to employee technology demands. It provided users with a complete picture of their requests, current assets, most popular assets, new assets, and notifications. Users could search for assets based on category, subcategory, associated plans, services, and features. They could also see their expenses and usage details, compare the catalog, and view asset details.

What was the team composition?

We worked directly with an interaction designer and a UI designer. A senior design strategist led the project, and a project manager tracked schedules, dependencies, and deliverables.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Multiple product stakeholders appreciated the design, and it performed well in user tests.

How effective was the workflow between your team and theirs?

We had an almost smooth workflow, with weekly meetings, clear communication, and structured discussions. They delivered promptly, acted promptly on our feedback, reported in a timely manner, and worked closely with us in a structured environment.

What did you find most impressive about this company?

We appreciated their professionalism in delivering the designs and providing development support. They understood the technology, addressing our needs and the needs of our users. They synced well with our team, so we had a clean working experience. They also distilled complex concepts into simple steps, which helped a lot.

Are there any areas for improvement?

Everything went well, so I have nothing to recommend.

5.0
Overall Score Working with them was awesome. They were a great team with deep knowledge.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They managed the project plans and communication well.
  • 5.0 Cost
    Value / within estimates
    It was extremely economical.
  • 5.0 Quality
    Service & deliverables
    They were professional and delivered impressive work.
  • 5.0 NPS
    Willing to refer
    I will definitely refer them to a friend.

Mobile App Design for Trucking Service

"They asked the right questions to clarify our design ideas and addressed feedback quickly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - May 2018
Project summary: 

Divami Design Labs created a mobile app’s UI.

The Reviewer
 
1-10 Employees
 
Hyderabad, India
Vinay Hingorani
CEO, Truckaro Logistics Pvt. Ltd
 
Verified
The Review
Feedback summary: 

Prospective partners and investors reacted positively to the app’s interface. Collaborative and direct, Divami Design Labs communicated expectations effectively and developed a nuanced understanding of goals and requirements. Their ability to combine aesthetics and functionality is noteworthy.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Truckaro Pvt. Ltd. Built as a platform and marketplace, we connect consignors (shippers) with transporters, who provide trucking and freight services, and agents, who arrange logistics support (permits, documentation). This brings transparency and efficiency to an unorganized industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divami Design Labs?

We hired Divami Design Labs to design of our flagship Truckaro mobile app, which analyzes, assembles, and executes custom shipping solutions. We plan to engage them to build the app as well.

What were your goals for this project?

We wanted to build a platform with a combination of supply chain and transportation features that we could offer transporters and shipping companies. It had to be easy to use for non-technical people.

SOLUTION

How did you select this vendor?

I was looking for someone with whom we could work closely, so I checked in my alumni network. That’s where Divami was recommended to me. Fortunately, their founder was also an alumnus, which helped us trust them. They also had experience working with similar B2B platforms.

Describe the project in detail.

Divami helped us plan and design the app’s UI. They created a design that overcame several complex issues yet was still visually appealing.

What was the team composition?

We had multiple points of contact, including constant communication with their senior interaction designer and their development lead. Their director also provided significant support during ideation and execution.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Potential partners and investors have appreciated the design. Now that we’ve secured funding, we’ll proceed to develop the application with Divami as well.

How effective was the workflow between your team and theirs?

We worked efficiently with them through remote and in-person meetings. Their experiences held them establish appropriate expectations and deliver on time.

What did you find most impressive about this company?

They asked the right questions to clarify our design ideas and addressed feedback quickly. Rather than only implementing our ideas, which they understood thoroughly, they also contributed new perspectives we hadn’t thought of. Their design ensured both visual appeal and powerful functionality. They really did their homework.

Are there any areas for improvement?

Though we started with questions about Divami, it’s been a smooth journey. They gained our confidence quickly by proving they understood our vision and then overperformed with the final delivery. It couldn’t have been a better experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UIUX Design for Networking Platform

"They gave it a lot of thought and came up with interesting and unique designs."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - June 2018
Project summary: 

Divami Design Labs provided UI/UX design services for a mobile-based platform for iOS and Android. They worked on wireframes and then created the designs in Photoshop and InVision.

The Reviewer
 
1-10 Employees
 
Hyderabad, India
Co Founder, FemmeVista Technologies
 
Verified
The Review
Feedback summary: 

The finished design was excellent, and the team is now working on creating the skins for the apps. They provided unique and innovative designs, working hard to think differently to other agencies, while always communicating effectively and responding flexibly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

FemmeVista Technologies is a professional networking platform. I’m the co-founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divami Design Labs?

We needed someone to do a product design for our networking platform from scratch.

SOLUTION

What was the scope of their involvement?

My partner and I had a list of features that we wanted within the platform. They did the entire UI/UX design for us. They worked with us to incorporate all our suggestions and come up with a design that we like. It’s a mobile-based platform. First, they showed us the wireframes in the form of paper drawings. They created the pictures in Photoshop and used InVision, which allowed us to go through all the screens. The app is for both iOS and Android.

We’re now working with them on a different project, in which they’re creating the skins of those mobile apps for us.

What is the team composition?

We had a project manager and a UX designer who worked with us on the entire process flow and the wireframes. There was a UI designer who helped us with the color scheme and the icons. There was a very senior person—a creative head—who was very involved in the discussions with us.

How did you come to work with Divami Design Labs?

My partner knows their CEO. We also heard that they’re quite good. We evaluated ten other design firms, but amongst all the proposals and discussions, we realized that Divami really understood what we wanted to do. Their project plan and proposal was extremely detailed, much more so than what we got from the others.

How much have you invested with them?

9 lakh Indian rupees (approximately $13,000 USD}.

What is the status of this engagement?

We started working together in April 2018 and the work is ongoing. They completed the first project in June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we shared the design they created with our user groups, everybody was very impressed. They were waiting for the platform to be launched so they could join us.

How did Divami Design Labs perform from a project management standpoint?

We're very happy with their communication and responsiveness. My partner is based in the U.S. and we had a few challenges in terms of finding a time that suited everyone. Divami was very flexible around that. We wanted to have a WhatsApp group to be able to share pictures of the screens. They helped us with that and were actively communicating with us on WhatsApp and sharing multiple options. The communication was very simple and smooth.

What did you find most impressive about them?

Their designs are quite different and unique compared to the run of the mill designs you come across in the market. Depending on the platform or product that you have in mind, they gave it a lot of thought and came up with interesting and unique designs.

We were also pleased that they were prepared to go above and beyond what was promised. Sometimes we requested more iterations than we had originally agreed on. We wanted a few additional screens to be designed, and they were very accommodating to that. As a startup, we don’t really have a structure around everything, but they were very flexible with us.

Do you have any advice for potential customers?

A friend of mine was looking for a design partner and was evaluating Divami. She reached out to me for some feedback. I told her that while they do have a proper project management kind of schedule, from our side as a client, we should also be completely glued into what is supposed to be delivered on a weekly basis and keep track of any delays if there are any. Have weekly calls and make sure you’re actually going through the list of items that were supposed to be done. Make sure it’s done or you have another date for it to get completed.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX & Dev Partnership for FinTech Startup

“Divami handled everything from conceptualization, and design, to actual coding and delivery.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2017 - Ongoing
Project summary: 

Divami Labs has developed native iOS and Android apps, and is building an account aggregation tool. They consulted an MVP and are working in Angular JS. They’ve also worked with Java, MySQL, and Linux.

The Reviewer
 
1-10 Employees
 
India
CEO, FinTech Company
 
Verified
The Review
Feedback summary: 

Potential clients have received the apps well, praising their design and UI. Divami has communicated well with multiple partners and stands out because of their wide range of services. Although they would benefit from improving their testing capabilities, they’ve effectively learned a new industry.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a fintech group. We are presently operating in India.  We have technology collaborations and other alliances to help us expand to the markets in most parts of the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divami Design Labs?

Having a boutique-sized technology team poses a unique challenge in India. If our company internalized product software development, we would’ve needed a team of no more than 8 to10 people, and that would’ve been very difficult to assemble and keep together because they junior to mid-level software professionals tend to look for opportunities within larger teams.

SOLUTION

What was the scope of their involvement?

One project they’re helping us with is an account aggregation and financial planning tool. Divami performed market research and presented us alternative scenarios in terms of features we could have on the minimum viable product (MVP). They then planned out how we were going to bring the solution to market. We had our own product plan, so we discussed and superimposed our own desires and goals, onto the plans they gave. The web platform was built using AngularJS.
They’ve also designed several apps for us. We needed them to be attractive, as we were competing with numerous other products, in an area with a high mortality rate, where individuals tend to delete apps quickly after not finding them useful. They built native Android and iOS Apps, and have created a web services layer that used Java, MySQL, and Linux.

One project they’re helping us with is an account aggregation and financial planning tool. Divami performed market research and presented us alternative scenarios in terms of features we could have on the minimum viable product (MVP).

They then planned out how we were going to bring the solution to market. We had our own product plan, so we discussed and superimposed our own desires and goals, onto the plans they gave. The web platform was built using AngularJS.

They’ve also designed several apps for us. We needed them to be attractive, as we were competing with numerous other products, in an area with a high mortality rate, where individuals tend to delete apps quickly after not finding them useful. They built native Android and iOS Apps, and have created a web services layer that used Java, MySQL, and Linux.

What is the team composition?

We made sure that their CEO was our point of contact. We do have a project coordinator as well, in addition to three or four other people from their side. How did you come to work with Divami Design Labs?

I talked to some of my friends, who had experience with frontend, UI design. They’d used Divami earlier and referred me to them.

What is the status of this engagement?

We’ve been working together since January 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our international fintech partner has connected with overseas banks, and they’ve loved the apps that we’ve shown them when we included them in our proposals. They liked the designs and UI of the apps and said that they have an international look. This was a surprise for us, as we had never designed this app for an international bank. It’s definitely a reflection on Divami’s design and quality of work.

How did Divami Design Labs perform from a project management standpoint?

We’ve worked closely with them, and they’ve communicated comfortably with our partners as well. Their team liaised with those partners independently and did what was needed to be done to move things forward smoothly and quickly.

Once a design is done, we won’t have much interaction with them, unless we come up with new requirements and changes to the screens. Fintech is a dynamic market, and Diyami had to adapt to it fairly quickly. We have missed deadlines because of changes in specs from our side, but they’ve moved quickly to implement the changes we wanted done.

What did you find most impressive about them?

There are lots of companies in the market that specialize in only design or coding, but we wanted a single partner. Divami handled everything from conceptualization, and design, to actual coding and delivery.

The founders of the company are hands-on people, knowledgeable about technology and design. This made a difference in terms of commitment and their ability to respond to specific needs, rather than simply manage the process. Their founder was able to address most of our queries, and actually, help us with suggestions and changes. They acted as more of a partner than a vendor to us.

Are there any areas they could improve?

One area where I would like to see a different approach in is testing. I would like to see more effort put into testing features on a sample user base. This isn’t part of their offering, and they would struggle with it if I pushed them. They don’t have a mechanism for user testing.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We’ve missed deadlines, but it’s not their fault. Our product is evolving and changing.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    We received an unexpected bonus from an international partner. It was a confidence booster.
  • 5.0 NPS
    Willing to refer
    I would recommend them strongly.

UX/UI For a Utilities Data Analysis Application

"Divami delivered what they said they would and then exceeded it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2016 - Feb. 2017
Project summary: 

Divami created UX and UI designs for an application. They delivered flow charts, interaction design, mock-ups, and documentation. The team also did specifications for the icon, font, and spacing.

The Reviewer
 
1-10 Employees
 
McLean, Viriginia
Chandra Vavilala
Founder, Fluid Delta Solutions
 
Verified
The Review
Feedback summary: 

The team exceeded expectations for product quality in a seamless collaboration. Although the partnership was remote, they used in-person workshops, email, and online meetings to cultivate a close working relationship. They had a great work ethic.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of Fluid Delta Solutions Inc. We provide services and products to help clients manage physical assets, including pipelines, water, and wastewater utilities, and municipalities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Divami Design Labs?

Divami provided our team with comprehensive UX/UI design for our first product - a project management and data analysis application. We did not have adequate internal UX/UI capabilities, and our prior attempts for designing the UX/UI using freelancers did not yield satisfactory results. As a result, we decided to engage a UX/UI firm.

What were your goals for this project?

We wanted the UI to display relevant information and analysis results in a simple and intuitive application flow. We also wanted a consistent theme across the app.

SOLUTION

How did you select this vendor?

We sourced potential partners using the web and referrals. From a potential pool of more than 10 vendors, we invited six firms to bid on our project; five submitted formal proposals and bids. We selected Divami due to their previous work, documentation, references, and their understanding of and approach to the project. The CEO played a crucial role in communicating their approach.

Describe the project in detail.

We then exchanged internal documentation, including flow charts, ad hoc mock-ups, and technical- and domain-specific information. Both sides participated in the initial kickoff and the knowledge transfer phase by attending four day-long workshops. After the initial workshops, they executed the project remotely. Deliverables included user flows, and interaction designs (IxD) and documentation. For the UI, they provided mock-ups, designs, assets, and specifications for icons, fonts, spacing, etc.

What was the team composition?

They assigned a project manager, a design lead, and an interaction designer. Divami allocated other resources, such as graphic designers, as needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The product exceeded our expectations for quality. They used the UX/UI mock-ups and effectively. Conflicts rarely arose between the two teams.

How effective was the workflow between your team and theirs?

We communicated well via email and online meetings. Although we were in separate time zones, the collaboration never encountered problems.

What did you find most impressive about this company?

Divami delivered what they said they would and then exceeded it; that does not happen by happenstance. Their commitment was excellent. Some team members worked during the weekend to accommodate my schedule during the workshops.

Are there any areas for improvement?

There were none.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website and Logo Design for Ecommerce Platform

“The team brainstormed out-of-the-box approaches for our logo design.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - July 2017
Project summary: 

Divami Design Labs used HTML and CSS to create a design and logo for a cashback SaaS platform. They supported the rebranded software’s transition from a B2B to a customer-facing domain and service offering.

The Reviewer
 
1-10 Employees
 
San Francisco Bay Area
Ananth Reddy
CEO, Incentives Software
 
Verified
The Review
Feedback summary: 

From the day it launched, the redesigned platform attracted organic traffic from the target user base of Indian millennials. Sleek, cutting-edge design assets make the SaaS platform stand out. An organized project manager and carefully calibrated set of digital tools facilitated a smooth workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CTO of Incentives Software. Our company launched two years ago with the intention of developing affiliate marketing business tools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Divami Design?

Our main goal was to produce a software as a service (SaaS) platform for the affiliate marketing business. Our cashback site lets users launch discount programs for affiliate publishers. Our finished MVP was based on a B2B model. Sales cycles were too long from a business perspective. We decided to use the platform to launch our own brand, instead. We only had backend engineers internally, so we needed a design agency to support this new objective.

SOLUTION

What was the scope of their involvement?

Divami Design helped us calibrate the frontend and backend of our system to target business clients. As we worked with them over multiple full-day sessions, we explained our primary requirements. We spent time explaining our business and platform, and the team quickly grasped critical details. They integrated this information into a full proposal. They created a logo and design for our B2C domain, savingnest.com. This new page is consumer-facing.  

They assigned two teams to our project for the logo and layout respectively. One of the teams also worked on the website itself. They presented a variety of options for us to choose from. Designers created assets using PSD and HTML for our in-house engineers to develop.

What is the team composition?

A dedicated lead designer worked on our project full time. He managed and collaborated with several junior designers. A part-time project manager organized the workflow. This team worked with our frontend and backend developers who provided necessary technical and business materials. My role was akin to a business sponsor since I mostly explained the scope.

How did you come to work with Divami Design?

The team developing our product was collocated in our startup incubator co-working space in India. They’d been advising another design agency.

How much have you invested with them?

We had a choice between a fixed-price or a time-and-materials engagement. As a startup, choosing the former model made more sense. After negotiating with Divami’s estimate, we agreed to a total cost of $23,000.

What is the status of this engagement?

We worked with Divami in 2017 from May to July. As we look to pivot into a few new projects, I definitely plan on using them again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched our savingnest.com site right after Divami’s implementation. It began generating traffic immediately. Currently, we have 4,000 users and counting. We needed to invest in marketing our product to consumers but couldn’t raise sufficient funds. Regardless, the site is still live, functioning, and consistently being found organically.

We’re happy with Divami’s work. Their designs specifically target the millennial demographic in India. The team has great ideas to reach the younger generation. They came up with impactful themes and styles that brought our ideas to life. Customers praised the site’s color scheme and flow.

How did Divami Design perform from a project management standpoint?

They’re a very professional team. Since we’re based in the same town, we visited their offices before hiring them. I met with them on all my monthly visits to my offshore team. They’re a modern boutique design shop. Compared to my domestic design partner agencies, they’re filling an underserved market niche.

We added them to a new channel in our Slack account for daily communication. Each work-product review was done in Google Drive. We used their custom project management tool for collaboration. We had daily standup meetings and weekly status meetings, with email for quick questions.

What did you find most impressive about them?

I admired their design talent. Divami is a UI/UX company, which is a new area for the Indian market. Divami is made up of very young and creative resources. The team brainstormed out-of-the-box approaches for our logo design.

Are there any areas they could improve?

They need to improve the UX design skills to correspond with their UI prowess.  As they attempt to expand into the U.S. market, they’ll need to tailor their offerings accordingly. Learning a bit more about American demographics and UX style will help them succeed in this endeavor.

Do you have any advice for future clients of theirs?

N/A.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Taking the time to educate them about our business caused a few delays.
  • 4.0 Cost
    Value / within estimates
    They were flexible about our limitations as a startup company. Divami isn’t normally affordable, their quality is excellent.
  • 4.5 Quality
    Service & deliverables
    The quality of their work was very good. Their HTML and CSS deliverables were useful for our internal developers.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them to multiple colleagues looking for design work.