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DIRECTION SOFTWARE SOLUTIONS is a trans-national company with Indo-German holding. It is a Software Solution provider and Business Consultancy company. Our International Projects encompass the European, Middle - East and American geographies.

We are specialized in developing & implementing Internet strategies for businesses& providing high-end software development services including Custom Programming & offshore Development. We also have a wealth of experience in developing client/server and object oriented solutions in a diverse range of environments.

We have well-established Dynamics Practice & being one of the fore-most Microsoft Partners associated with Microsoft Dynamics since 2000 having wide experience in different sectors.

We are a Microsoft Gold certified partner having ERP, CRM Competency and Dynamics 365 are experienced in the Microsoft Business Solutions spectrum being in India.

E- Commerce, Mobility, .Net, MS ERP,MS CRM,WEB and BI as an integrated solution with a single vendor and a single point of contact gives Direction the competitive edge over other solution providers.

The services :

  • Microsoft Dynamics 365
  • Microsoft Dynamics CRM
  • Microsoft Dynamics NAV
  • Power BI
  • Web Development
  • Mobile Development 
  • Custom software Development
  • Onsite/Offshore Outsourcing Partner
 
$10,000+
 
$50 - $99 / hr
 
250 - 999
 Founded
1999
Show all +
Mumbai, India
headquarters
  • 5, Brady Glady Plaza, Lower Parel
    Mumbai, MH 400013
    India

Focus

Service lines
  • IT Managed Services
  • Custom Software Development
  • Non-Voice BPO/Back Office Services
Client focus
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
  • Small business (<$10M)
Industry focus
  • Financial services
  • Media
  • Real estate
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
CRM functions
CRM solutions
Managed services

Portfolio

Key clients: 
  • Barclays Bank PLC
  • Otto-Versand Gmbh Group
  • Sodexo 
  • Bon Prix
  • Hermes
  • Origio
  • Karhoo
  • Essel Propack
  • The Eurosites Group
  • Bearlocher Addictives
  • Swarovski
  • UCOPIA
  • Elizabeth Hurley beach wear
  • Spiegel / Newport News Holding, USA

 

Little Emperors - Website and mobile App

Mobile OS supported: iPhone/Android based Client / Server application

Application type: Hybrid Application

Application concept: The Little Emperors portal including the backend, and Mobile Apps provides the customer with discounts to Hotels, Flights, Car Hire, Events, Dining, Health and Beauty and Lifestyle products and services.

Bon Prix - D: Suite

D: Suite - COMPUTER AIDED BUYING system helps re-buyers to forecast, plan items & quantities, It plays an important role in the negotiation process  and complete Purchase Order is integrated with SCM Platform to track the Orders.

Technologies:  Oracle 11g, SQL Reporting Services, Jenkins, Java, Ibatis, Web Services

 

  • d: suite is bonprix's new software suite to support all processes in purchasing and procurement of merchandise. 
  • d:Suite will replace most of old software like Digistyle and DCAB, the EKR and many smaller internal applications.
  • d:Suite will make single platform for all these systems to work uniformly.
  • It will server more than 2000 users in 5 continent with optimal performance for bonprix’s business process.
  • Different teams are working parallel to each other on multiple modules of d:Suite using agile  methodology 

Implemented MS CRM as an xRM application and integrated with Unicommerce(core application).

Jabong.com is a young and vibrant company that aims to provide good quality branded products. Jabong.com caters to the fashion needs of men, women and kids across footwear, apparel, jewellery and accessories.

 

Solutions: 

 

•Lead & Vendor Management automated •Central system for vendor tracking & order processing •Vendor portal integrated with xRM thus providing seamless flow of information. •BD task automated through xRM. BD intervention reduced to minimum as entire order management process automated through workflows. •Realtime Dashboards for BD & Vendors.

Barclays Bank PLC - Navision

Barclays Bank PLC -  a major global financial services provider having over 300 years of banking history engaged in retail and commercial banking, credit cards, investment banking, wealth management and investment management services.

In India, Barclays Bank used to manage local statutory and MIS reporting manually and started using Navision to cater to these requirements

 

Mobile App - Local cab aggregate

Mobile OS supported: iPhone/Android based Client / Server application

Application type: Native Application

Application concept: Aggregates all near by cabs from various operators. Cab selected by user on the map and payment done in the app itself.

Elizabeth Hurley - In the business of selling Beachwear and accessories.

Customer: Elizabeth Hurley

Mobile OS supported: iPhone and Android-based Client / Server application

Application type: Native application

Application concept: Mobile Retail Store with store that helps users to purchase merchandise from the EH site.

 

Custom Dot net Application

Online Application provides Vendor to upload the Invoices for the services they provide to Bank. DB  Managers when approve these Invoices, Billing Team would further process the bills and release the amount to the vendors.

Solution: 

Earlier the communication for Vendor Contracts / Invoice Processing was done manually and information was passed via emails / phone / Manual.

Now -

Online Vendor Billing Application

- ASP .Net (4.0) / SQL Server 2008 R2.

An Enquiry-Bidding system

A comprehensive reverse auctioning (Procurement) system for OTTO (GmbH & Co KG) covering Style Creation, Enquiries, Planning & Budgeting and also ordering (Tag on)

Dot net application along with Dynamics CRM & NAV

Online Product Ordering System  - ASP .Net (3.5) / SQL Server 2005 / Oracle 10g.

Implement Microsoft Dynamics CRM and NAV

Web based logistic solution

A web based Logistics Solution developed for OI and at present being used by Hermes Transport Logistics.

Technology: Java J2EE Application,  Jwings MVC Framework ,  EJB3/JPA as persistent layer,  PostGreSQL as Database, Jboss  Application Server and JMS & ActiveMQ for Messaging purpose

 

Custom ASP.Net application

The Application provides facility for Reconciliation and Reporting of Payouts, including all the IATA Agent and Airline related Processes, Default  Agent Processes. Agent is also allowed to enter Online Remittance through a web application.

Solution: 

Reconciliation was done earlier through FoxPro software.

Now -

Reporting & Reconciliation System – Citrix Based Desktop Application in .Net (3.5) / Oracle 11g.

Online Remittance System  –  Asp .Net (3.5) / Oracle 11g 

Reviews

Sort by

Ongoing Resource Arrangement for Consumer Products Platform

"They quickly got up to speed with mastering new technologies and fulfilling our needs."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2001 - Ongoing
Project summary: 

Direction Software Solutions provides programming support and offers ideas for improving process efficiency, assisting with the entire in-house software suite. Resources scale flexibly to meet varying needs. 

The Reviewer
 
5,001-10,000 Employees
 
Hamburg, Germany
Thomas Jorre
Head of Projects & Systems, Bonprix
 
Verified
The Review
Feedback summary: 

Throughout the long-term engagement, Direction Software Solutions has demonstrated apt knowledge of company requirements and flows, allowing them to integrate seamlessly. The team’s intercultural proficiency and proactive communication also encouraged a sense of trust. 

BACKGROUND

Introduce your business and what you do there.

‎Bonprix is the fourth or fifth largest mail-order shop in Germany. We sell our goods in approximately 30 countries worldwide. Venus Fashion is one of our US-based subsidiaries. I'm the head of our company's projects and systems department.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Direction Software Solutions?

My department is responsible for creating the software needed by our teams to do their jobs, from product information management systems to EDS [enterprise demand sensing] and supply chain management tools, as well as quality assurance software. We take products from initial ideas to development using various manufacturers worldwide. We are responsible for providing data for various printed and digital catalogs in different languages and for different countries. Our process ends (along with the life-cycle of a product) when our department becomes responsible for getting rid of surplus quantities. Direction Software Solutions has been involved in developing the entirety of our software package. 

SOLUTION

What was the scope of their involvement?

We have worked together through a close partnership, and Direction Software Solutions has come to know our company's processes. We've used them not only for taking on requirements and programming them but also for providing ideas on how our processes should be changed and optimized.

Our latest projects have all been based on the Oracle database. Direction Software Solutions has very good knowledge of PL/SQL and provided Java programming for our company. Our older projects were all created using Visual Basic .NET.

The size of our team has varied over time, but we're currently using around 14 resources from Direction Software Solutions. We work through a Scrum methodology, talking to our team directly on a daily basis over Skype conferences. Direction Software Solutions also offers a project manager, so both approaches are possible.

How did you come to work with Direction Software Solutions?

When we initially started working together, Direction Software Solutions was a pretty young company. Their owner is part of the family that owns our merchandise production facilities in Mumbai. Our board members contacted theirs, inquiring about the development of a product. I was involved in the process, but the ultimate decision came to our board members. At the time, we had no programming capabilities, and this presented a chance for us to create our own solutions. Until that time, we had only used students and other inexperienced collaborators, so we were happy to work with a company. We came up with a project for Direction Software Solutions, started working on it, and ended up having a long-lasting partnership.

How much have you invested with Direction Software Solutions?

The cost of Direction Software Solutions' services is between $90,000 and $110,000 per month.

What is the status of this engagement?

We first started working with Direction Software Solutions 15 years ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It was important for us to have trust in Direction Software Solutions without having to focus on every detail. We have an open management process, and Direction Software Solutions has a good understanding of our processes, enabling them to assist us in finding solutions They not only help us with getting requirements from our company but also with new ideas for improving our tools.

How did Direction Software Solutions perform from a project management standpoint?

Direction Software Solutions has delivered the work on time and within budget. We engage them by booking the team for a period through a flat rate and making sure that we have enough work to keep them engaged. We work on priorities, rather than on whole projects for a single task. We use JIRA, Confluence, and Skype for Business in our collaboration.

What did you find most impressive about Direction Software Solutions?

It's uncommon to find an Indian company able to handle a Scrum process. Direction Software Solutions has very good intercultural capabilities, understanding that European companies have different values than traditional Indian ones regarding hierarchies and giving "yes" or "no" answers. Usually, Indian providers have 15 variances of "yes" but wouldn't say "no" to a customer, unlike Direction Software Solutions. 

Are there any areas Direction Software Solutions could improve?

Any improvements would mostly be based on cultural misunderstandings, but this hasn't happened in our context with Direction Software Solutions. They quickly got up to speed with mastering new technologies and fulfilling our needs.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Most items are delivered on time.
  • 3.5 Cost
    Value / within estimates
    The price is excellent, but Direction Software Solutions has taken longer to deliver at times.
  • 4.0 Quality
    Service & deliverables
    They're great, compared to 2 other suppliers and our in-house team.
  • 5.0 NPS
    Willing to refer

Ongoing Dev Engagement for Online Retailer

"Direction Software Solutions' performance has been very good."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
1998 - Ongoing
Project summary: 

Direction Software Solutions assists with multiple initiatives of varying complexity across a long-term collaboration. Tools include an auction planning resource and extensive portions of an ERP system. 

The Reviewer
 
1,001-5,000 Employees
 
Berlin, Germany
Head of Supply Chain Management
 
Verified
The Review
Feedback summary: 

The functionality provided by Direction Software Solutions allows simpler product allocation and efficient supply-capacity tracking. The team’s responsiveness, industry knowledge, and competitive price point continue to encourage a successful relationship. 

BACKGROUND

Introduce your business and what you do there.

We're a multichannel retailer selling almost everything from TVs to shoes and textiles. I'm the head of the supply chain management for private label textiles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Direction Software Solutions?

We were looking for a quick solution and knew that Direction Software Solutions was able to work fast and deliver on time. It was also a cost decision. 

SOLUTION

What was the scope of their involvement?

Direction Software Solutions has developed and maintained huge parts of our ERP [enterprise resource planning] system in collaboration with our team in Hamburg.

We've worked on a number of projects with Direction Software Solutions, from simple to more complex solutions involving stakeholders from different countries. The main solution they developed was a complex auction and planning tool for our company.

Our project is a part of the larger scope of work handled by Direction Software Solutions for our company, and it features a team of 5 to 8 developers.

How did you come to work with Direction Software Solutions?

I don't know how we came to work with them.

How much have you invested with Direction Software Solutions?

The cost of Direction Software Solutions' services for our business unit has been between $80,000 and $100,000.

What is the status of this engagement?

Direction Software Solutions has been working with our group for more than 20 years.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The tool developed by Direction Software Solutions allowed us to allocate our products to the worldwide supplier frame more efficiently and track suppliers' capacities. This has had a huge impact, from my point of view. 

How did Direction Software Solutions perform from a project management standpoint?

Direction Software Solutions' performance has been very good. They kept milestones and answered quickly, and we have weekly calls. We use JIRA for project tracking and communicate through phone calls. We also travel to Direction Software Solutions' headquarters in India and have them visit us locally once or twice a year to discuss more complex matters.

What did you find most impressive about Direction Software Solutions?

Direction Software Solutions' knowledge regarding our business models has been a big advantage for us as a company.

Are there any areas Direction Software Solutions could improve?

Documentation is an issue sometimes, but it's not a big topic for our company.

4.5
Overall Score We're very happy.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer