Can you share any outcomes from the project that demonstrate progress or success?
It was fantastic to work with the team at Digitawise, and they were a big part of our growth. Everyone we encountered was professional and understanding, and they were always willing to hop in and help, even for projects that were not initially on the list. Since working with them, we sustained 20–32% top-line growth every year, attaining more than 120% year-over-year growth with upwards of 20% EBITDA margin improvements.
How effective was the workflow between your team and theirs?
They were organized and produced high-quality work. We typically had weekly meetings with their team to discuss the current week's projects and to solve any roadblocks on our side. They were always willing to jump in and help resolve our issues with social media, marketing, and website problems.
What did you find most impressive about this company?
I valued the speed with which they handled projects the most. In a small business environment, things come up all the time, and we needed them to be ultra-responsive. They were always there for us when we needed them, and I appreciate their willingness to jump in and help. They went above and beyond, even after business hours at times. We really could not have accomplished all that we did without their team working along with us.
Are there any areas for improvement?
No, nothing comes to mind. We were delighted with the quality of work.