What evidence can you share that demonstrates the impact of the engagement?
We anticipate that sometime this year we'll start getting some return for this investment. We’ve been working with them on SEO for over a year, and almost a year on social media. They’ve advised me to be patient. They say the results are coming but that it takes time to build up.
How did Digitawise perform from a project management standpoint?
Their team is efficient, especially compared to the firm I used before. We use ActiveCollab as our tool to share and collect information and send ideas back and forth. I like that I can use it on my phone or laptop at any hour of the day.
Part of the appeal of Digitawise over other companies is that they provide a team of four instead of just one or two people. They respond day or night if we ever have a question. They lead the way, but are responsive if I have any concerns or thoughts.
What did you find most impressive about them?
They are knowledgeable, transparent, honest, and patient mentors.
Are there any areas they could improve?
Something that would be of interest to me is creating captivating video commercials to promote our content. I wish that was within their package of offerings. It's something that we’ve discussed but that they don’t yet provide.
Do you have any advice for potential customers?
Each project is different. Give them a call, and they will provide a professional answer. Mine is a challenging project because the apparel industry isn't easy to break through.