Digital Present

Introduce your business and what you do there.

I’m the CEO of a company in the automotive business. We own various car dealerships.

What challenge were you trying to address with Digital Present?

We needed someone to review our website.

What was the scope of their involvement?

Digital Present collaborated with Jennifer, our digital marketing manager, to build a new WordPress website for us from scratch. She created the framework, and they were in charge of our site’s optimization and all of the backend development needed to bring it to its current state. Additionally, they helped a lot with the design elements and features.

Digital Present also provided us with SEO and PPC services, implementing social media campaigns, and targeting our audience. We had more projects planned for them, but we ended up selling part of our business. Currently, they only help us with our site’s maintenance.

What is the team composition?

We’ve worked with two people from Digital Present: the owner and a developer.

How did you come to work with Digital Present?

Jennifer knew of Digital Present. We were deciding between several companies, but they pitched their idea, and she felt very comfortable with them; they knew what they were doing. She decided to hire them, and I just allowed her to do so.

How much have you invested with them?

We’ve spent around $40,000.

What is the status of this engagement?

We started working together in the spring of 2019, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

At one point, we checked on specific areas of our business and saw an overall 20% increase in our metrics. During the development phase and the bulk of our engagement, Digital Present was very thorough, and they worked very fast.

Jennifer was very happy with them because she constantly got feedback from them, and they collaborated to get a lot of things done. To this day, they’re still very responsive.

How did Digital Present perform from a project management standpoint?

Digital Present performed very well. Jennifer had two-hour meetings with them once a week on Wednesdays to caught up on the project, and they kept track of bugs and issues that needed to be fixed.

What did you find most impressive about them?

Digital Present’s work quality is impressive. They’ve shown great design skills that made our site unique. Their deliverables are very good, and the accuracy of their work is exceptional.

Are there any areas they could improve?

No. They’re very accommodating, and they’ve met our expectations.

Do you have any advice for potential customers?

Establish your needs beforehand to communicate with them effectively and ensure that you’re engaged in the project.

Please describe your company and your position there.

Olive Medics is the UK’s dedicated healthcare specialist for staffing solutions, temporary and permanent psychiatrists and other full time Healthcare Specialist. Olive Medics is part of the Catalyst Care Group – comprehensive services provided by trusted experts, with one purpose – to transform care for the better.

We’re a national staffing solutions partner of choice for clients and candidates, covering the multitude of mental health specialties and roles (including general adult, forensic, child and adolescent, learning disability and eating disorders) ensuring everyone we work with receives a premier service.

We assist hospitals, clinics and healthcare companies within the public and private sectors recruit psychiatrists and psychologists in response to their growing demand for highly skilled medics. Our local knowledge of each region we operate in, with our ability to work in partnership with clients and candidates, enables us to match the most highly skilled mental health specialists to the most suitable vacancies.

Our mission is to place mental health specialists in the right job that matches their skills, experience and requirements. Both our clients and candidates are at the heart of everything the team at Olive Medics do.

For what projects/services did your company hire Digital Present, and what were your goals?

We were setting up our two new companies in UK and we needed a complete branding solution and web sites that will target the mental health industry.

How did you select Digital Present and what were the deciding factors?

We chose Digital Present by a recommendation, we had the first briefing meeting and they managed to understand our vision and idea in the first 10 minutes, they gave us suggestions that were even better of what we had. At the next meeting they presented us a landing page with full design covering everything that we asked, even the smallest details.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After our kick-off meeting, we had weekly meetings to follow up the process. Digital Present always met our demands and provided transparent access to make communication work as smoothly as possible.

How many people from the vendor's team worked with you, and what were their positions?

The Project Manager was our point of contact, also we had the 2 designers that we worked with for our branding plan.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are lunching the project at the moment, so far everything is working perfectly, especially the carriers section which is connected to our internal system.

Describe their project management style, including communication tools and timelines.

We had a weekly meetings with the Project Manager and we were planning the actions in a timesheet. There were delays from our side and they were very flexible and understanding.

What did you find most impressive or unique about this company?

Our experience working with Digital Present is wonderful. They were able to deliver everything we needed and more. They have the capacity to bring your vision to life, whether or not you have a technical background.

The team is extremely flexible and client-oriented, young, and dedicated professionals that brings quality and creative solutions. Digital Present is our long-term partner, and we look forward to our future projects.

Are there any areas for improvement or something they could have done differently?

Just to keep up the great work!

Please describe your company and your position there.

I am the Head of Software development in Eriden Corp, a company dedicated in providing ML solutions to our international clients.

For what projects/services did your company hire Digital Present?

Our company website needed a redesign and we used to opportunity to go for a whole rebranding.

What were your goals for this project?

Our goal was to have a unique and easy to navigate website with branding that represented our company.

How did you select Digital Present?

We were looking for a company that had strong online presence and and a fascinating portfolio, at the same time being able to work with our team in several timezones and at the end we choose DigitalPresent out of 4 other companies.

Describe the project in detail.

After choosing them, we had several meetings to explain our needs after which we received a proposal and multiple options to pick for in terms of branding. After the branding was selected we continued on with the website and working with their team was a pleasure.

What was the team composition?

We communicated with the project manager mainly and the communication was always professional. Their team was consisted of several personnel, but we never really had an issue with how everything went so we never asked to speak to the entire team.

Can you share any outcomes from the project that demonstrate progress or success?

We received a lot of positive feedback for the product and branding and even won an award.

How effective was the workflow between your team and theirs?

We had regular meetings with the project manager and I never felt like we were wasting any time, the meetings was fast, professional and with positive outcomes.

What did you find most impressive about this company?

What's outstanding is their speed, professionalism, quality and most of all, creativity.

Are there any areas for improvement?

Everything is in order and they offered to help us with any future changes and improvements.

Please describe your company and your position there.

I am COO of a tech-enabled company that builds the fanbase in China for non-Chinese celebrities and monetizes the fan base through merchandise and endorsement deals.

We are Hq'd in Los Angeles and have offices in Colorado, New York, Seoul and Shanghai. I am responsible for all operations including digital products, branding, web and tech development.

For what projects/services did your company hire Digital Present?

As a startup, we needed elite level branding collateral, inclusive of website, business cards, merchandise and so much more.

Since Digital Present has absolutely exceeded all expectation of the executive team, we are now increasing our engagement with them to include UI|UX for our mobile and web applications.

What were your goals for this project?

Branding and website that was eye-catching and immediately memorable.

How did you select Digital Present?

I have worked with Digital Present in the past with another company. I was not a part of the decision making process on that last group but I was so impressed by their work that now I only go to them for design, UI/UX and dev work.

In fact I have several other businesses that I am a part of and ALL will use Digital Present moving forward.

Describe the project in detail.

We had a value proposition for a fledgling business that needed to have a wrap-around branding package that mad celebrities and investors alike believe we are the real deal. At first, we needed branding, website and pitch deck.

Digital Present was only given our business model and a very vague brief. What they came back with was beyond what we had allowed ourselves to hope for.

What was the team composition?

I worked directly with one project manager and other teammates came to assist here and there when questions arose.

Have a single interface point is hugely important to us as all I have to do is communicate with one person and everything gets handled on there end. Seamless and easy from my end.

Can you share any outcomes from the project that demonstrate progress or success?

Since beginning with Digital Present, we have raised $1.85M and secured 17 celebrity clients. Our investor pool and clients is a direct reflection of seeing our collateral and knowing we are a real company.

How effective was the workflow between your team and theirs?

Easy as could be from my end. An email here, a WhatsApp there and everything gets done fast and efficiently. No complaints.

What did you find most impressive about this company?

Simply, how easily they get what we want from design and websites given so little information. We are one of those annoying companies that knows what we don't like . . . but offers little in the way of solutions. The guys at Digital Present somehow intuit what we need and deliver.

Are there any areas for improvement?

In all honesty, my only fear with Digital Present is can they continue to scale to handle all my businesses! I actually don't love writing these reviews because I don't want to give away my best kept secret!

That said, the Digital Present Team has been so good to me over the years I genuinely want only the best for them and wish them every success. Solid crew, great personality, over deliver and under promise. They are gems.

Please describe your company and your position there.

My company owns a portfolio of multiple digital properties spanning various niches.

For what projects/services did your company hire Digital Present, and what were your goals?

We reached out to Digital Present to bring our vision of a niche social network to life. Since we don't have developers in-house it's customary for us to outsource development. We hired digital present to create a complex custom Wordpress platform that fit our desired needs.

How did you select Digital Present and what were the deciding factors?

I reviewed Digital Presents previous work and discussed my project requirements. Their professionalism and willingness to go the extra mile was what made us sign on the dotted line. They were detailed, responsive, and had excellent communication skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This was a custom project built in PHP, JavaScript, CSS. My project started with Digital Present providing a proposal with detailed analysis and cost based on my requests. I was assigned a project manager and had a breakdown of milestones along with payment dates.

They were able to exceed my expectations by meeting deadlines within the agreed upon pricing structure.

How many people from the vendor's team worked with you, and what were their positions?

We had an amazing project manager who was our main point of contact (Nenad) however the owner Ivan didn't hesitate to step in and communicate or clarify when necessary. Knowing that we had a solid team behind our project was a great stress relief.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I was extremely happy with the final project. As well (this is important) when there were any bugs found the team was quick to address and fix them without hesitation. Keep in mind this was a complicated setup with encoding etc.

So having them able to troubleshoot, and rectify things was indispensable for a complex project.

Describe their project management style, including communication tools and timelines.

Our communications took place via Skype and email. Despite us having a time difference they were able to communicate effortlessly and I was never left wondering. It almost felt like having an onsite team.

What did you find most impressive or unique about this company?

What I found most impressive about Digital Present was their ability to go beyond in customer service. Once we got deeper into deployment of our project we realized we needed server management and even though this was not part of their original offering they decided that they could extend this to us.

It helped us tremendously and that type of customer service can't be quantified by a dollar amount

Are there any areas for improvement or something they could have done differently?

I have to say they were excellent in all regards.

Please describe your company and your position there.

I am the Founder and Chief Playmaker of Socially Powerful. We're a global, social-first marketing agency that drives guaranteed results for clients.

For what projects/services did your company hire Digital Present, and what were your goals?

We hired Digital Present to bring our website into the modern era, with a full redesign. We had a very outdated site that was pieced together when we first started the business over four years ago.

We weren't proud of our website and it had long gone by its sell-by date, so needed a huge update and redesign to represent the new business we had become.

How did you select Digital Present and what were the deciding factors?

We did our due diligence and spoke to a number of agencies to get an understanding of their core values, previous work and what they could offer us.

Digital Present stood out by far, not only on the professional level through their previous work, but also with the presentation they prepared and on a personal level also.

We felt they took time to understand our business, our vision and us as people. Their presentation for their concept for the website was spectacular and blew our socks away with the video to show how everything would come together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As I'm not a tech guy, I wouldn't be able to speak to the technologies used. However, there was a clear project timeline, roadmap and milestones in place that were hit by Digital Present, with weekly meetings to share their progress and discuss design changes.

How many people from the vendor's team worked with you, and what were their positions?

We had direct contact with the CEO and our Project Manager at all times. Whenever we had a question, they would be answered quickly and attended to.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We couldn't be happier with our new website, Digitial Present have built something that will stand the test of time and we won't hesitate to use them again in the future for when we update the site next time.

They worked for hand in hand with our SEO agency to ensure the website was built in the correct way to drive the results we wanted. This has resulted in our monthly website traffic more than trembling in numbers and hundreds of enquiries every month.

When we speak to our clients, they continually praise the look and feel of our website, together with the ease of navigation and design!

Describe their project management style, including communication tools and timelines.

Everything was communicated through emails and for quick answers there was a Whatsapp group for communication/feedback.

What did you find most impressive or unique about this company?

Their speed, reliability and knowledge were impressive. They were the perfect partner for this project.

Are there any areas for improvement or something they could have done differently?

I can't think of anything that could've been improved during the process.

Please describe your company and your position there.

I am Programme Coordinator, working on the World Customs Organization's A-CIP Programme

For what projects/services did your company hire Digital Present, and what were your goals?

Digital Present was hired to make WCO Revised Arusha Declaration accessible in a digital way. We wanted it to be interactive, where users could click on each of the key factors so that the text would be easily readable.

How did you select this vendor and what were the deciding factors?

Several vendors were contacted. Digital Present's offer was detailed and offered a good overview of the work they'd be able to undertake. We were able to hold a meeting before signing the agreement, to make sure all pre-requisites were understood.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• WCO RAD landing page for official text
• responsive design suitable for all types of screen sizes
• admin CMS for content management
•  EO optimised code structure
• several languages inserted
• option to download the RAD official document offline (as pdf)
• option to create embed code for easy placement on any other website
• deployment on our hosting environment

How many people from the vendor's team worked with you, and what were their positions?

• Operations Manager
• Project Manager

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The page just went live, no statistics are available yet. However, internally, the page was very much welcome and appreciated.

Describe their project management style, including communication tools and timeliness.

Communication was mostly be email, and the team was very responsive and quick to implement the requested changes.

What did you find most impressive or unique about this company?

The team was very professional, solution-oriented, and extremely responsive.

Are there any areas for improvement or something they could have done differently?

The Arabic page has been a bit problematic, but those issues were quickly solved once the correct coding system was in place. There were also several mis-haps with the copy-paste of text, that requested some extra review from our end.

Please describe your company and your position there.

Warehouse Management Software - I am Head of Growth.

For what projects/services did your company hire Digital Present, and what were your goals?

Our website had not been updated for several years, because we lacked in-house capabilities, We needed a coherent brand identity - including a more professional-looking website.

Our goal was for our website to look and feel more intuitive, and professional and get rid of our multiple plug-ins that slowed down page load, and indexing in multiple languages.

How did you select this vendor and what were the deciding factors?

We choose this vendor based on recommendations, price, and project timeline.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off followed by weekly online meetings where we aligned.

How many people from the vendor's team worked with you, and what were their positions?

Not sure.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our internal team is very satisfied and sales feel better when re-directing leads to our new website.

Describe their project management style, including communication tools and timeliness.

We had weekly checks-in and ongoing communication - they were very timely and responded quickly to new requests.

What did you find most impressive or unique about this company?

They worked well with our deadlines, understood our requirements, and in general were easy to communicate with. They delivered what we wanted and when we wanted.

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

I am Member of the Management Board. We are selling an absolut new of type Energy Drink with addition of the Moringa Oleifera Tree

For what projects/services did your company hire Digital Present, and what were your goals?

We hired Digital Present for: Design of the can Design for the Homepage for Poseidon's Beverages AG

How did you select this vendor and what were the deciding factors?

In our network-group we ha an contact which made all connections needed to professional companies to release our new product. In the case of designing the can and a new innovated homepage, we got the suggestion for an partnership with Digital Present in this case.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted something special, we got an homepage in 3-D, that was a challenge for us and our partners. - Spinning can's, tricky backgrounds with changing pictures of - Poseidon, the Moringa Oleifera tree and the trident the scope of work was web consulting, web creation and a part of e-commerce integrated.

How many people from the vendor's team worked with you, and what were their positions?

We worked with one person, which is very swift and relevant. We had always contact with the Founder / General Manager of Digital Present

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The launch of our 3D-homepage was 1 week ago, so til now we cannot share / disclose any measurable outcomes for now. The feedback from our clients was great and very positive.

Describe their project management style, including communication tools and timeliness.

Our contact with Digital Present is very professional and reliable. We used the communication tools - Email - Zoom - Whatts App to comunicate fast and easy.

What did you find most impressive or unique about this company?

The most imperssive is the professionallism, extremely short reaction time, know how about webdesign and web technologies and their spirit of interesting and a high agree in innovation.

Are there any areas for improvement or something they could have done differently?

none

Please describe your company and your position there.

I am the art director of a software company and digital agency delivering full scope projects with a focus on CX and ecommerce.

For what projects/services did your company hire Digital Present, and what were your goals?

Once we launched we hired digital present to develop a website that would accurately portray our company, using elements previously established by our art director. The website was to be implemented with Wordpress to allow for maximum changes and midifications.

How did you select this vendor and what were the deciding factors?

Our sister companies had preciously worked with Digital Present before and felt that they were flexible and delivered high quality work for a competitive rate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Digital Present took out sitemap that we came up with internally and used it to create several design mockups. They then walked us through their initial design ideas for the website, taking feedback on what would work and what wouldn't. They then delivered our wordpress staging site that acted as a designed slate for us to put our content into.

Weekly we would meet to discuss issues that we had with the website and to go over possible changes for each issue we came across. Once all content was completed and uploaded, the Digital Present team transferred the staging site onto our servers, ensuring that all links and forms worked and letting us know what issues they had with the server transition.

How many people from the vendor's team worked with you, and what were their positions?

2,

• Ivan Jankov - founder
• Nenad Milevski - Project manager

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall expansion of brand awareness and content being seen.

Describe their project management style, including communication tools and timeliness.

Weekly conversations with the project manager, where the issues would often be fixed by the following week. Communication was clear and sharing of ideas was equally where feedback on each other's ideas was welcome.

What did you find most impressive or unique about this company?

fast and flexible communication, willingness to work on new issues or problems as they arose.

Are there any areas for improvement or something they could have done differently?

Nenad will often listen to issues or ideas and express concerns in response in an appropriate manner. When talking to Ivan alone, ideas seem to be shut down rather quickly, reassuring you that his ideas are the best way.