Digital Artflow

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a medical storage products manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Artflow?

We wanted to enable our clients to configure their products online and download images and specifications about them.

SOLUTION

What was the scope of their involvement?

Digital Artflow developed a website plugin that we later added to our primary site. The system's main goal was to be able to configure and get an image of what our storage systems would look like in different accommodations. We also wanted our internal customer service staff to be able to provide custom-made photos to send out quotations for our customers.

What is the team composition?

We worked directly with only one member of their team, but a more extensive staff was working behind the scenes.

How did you come to work with Digital Artflow?

We found them online. After talking to other options, we chose Digital Artflow based on their ability to provide the product depth we needed.

How much have you invested in them?

We spent $10,000–$20,000 with them.

What is the status of this engagement?

We worked together from January 2021–January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We got great feedback on their work thanks to this new tool for our customers because it allows us to send them a complete quote.

How did Digital Artflow perform from a project management standpoint?

They missed a couple of deadlines, so the project took much longer than expected, but communication was good.

What did you find most impressive about them?

The technology they used was a perfect fit for us.

Are there any areas they could improve?

They could improve their commitment to meeting deadlines.

Do you have any advice for potential customers?

Establish some fallback if they don’t meet deadlines to enforce that they deliver on time.

BACKGROUND

Please describe your company and your position there.

GeoFusion has created a global visualization system that allows users to interactively navigate large digital planetary datasets and explore unlimited amount of digital data in real time on a computer with game level graphics.

It provides the ability to create datasets and interactively combine them with world objects such as symbols, labels, 3D models, etc. and scripted fly-though paths, into an experience that is viewable by other applications.

Our current airline product gives passengers a spectacularly unique “InFlyt Experience" that lets airline passengers stay connected while delivering a truly immersive experience throughout their travel journey.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Artflow?

3D aircraft models with textures

What were your goals for this project?

We had low polygonal modeling requirements and to render the models on tablets with limited graphics.

SOLUTION

How did you select this vendor?

GeoFusion has worked with Dan Stefan for years

Describe the project and the services they provided in detail.

Digital Artflow has created most of our aircraft models for years. They had a good understanding of the low polygonal modeling requirements and strong texturing skills for us to render the models on tablets with limited graphics.

What was the team composition?

Dan Stefan has strong 3D modelling skills with excellent knowledge of software required to get the job done quickly.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Extensive experience with UV mapping and layout techniques - detail-oriented. Clear understanding of efficient UV layout for low poly objects with a aesthetic eye for detail and realism. Work was done to create 3D aircraft model with texture for the delivery of our products to the airlines.

How was project management arranged and how effective was it?

Dan Stefan has the ability to make efficient textures for our models. He is able to work autonomously and complete tasks within tight production schedule. Digital Artflow was able to build an aircraft model from just a small set of images. Maintain consistently high standards for accuracy, aesthetics, and productivity. Solid computer skills - fast turnaround to meet deadlines.

What did you find most impressive about this company?

Open to guidance and reviews from customers. Quick work, great! 100% satisfaction of client. It was a great experience working with Dan Stefan at Digital Artflow.

He is amazing at what he does and more! Dan made adjustments quickly and delivered an aircraft model that we were able to render immediately at an affordable price GeoFusion has worked with Dan Stefan for years and we can certainly recommend Digital Artflow as real professionals.

Are there any areas for improvement?

no

BACKGROUND

Please describe your company and your position there.

I was responsible for Digital design in a Design and Marketing business based in the UK.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Artflow?

We hired Digital Artflow to build a 3D design planner for one of our clients, a supplier of school furniture, to promote their new modular staging system.

What were your goals for this project?

To give an interactive experience to users that showed the flexibility of the solution and to allow them to price small projects.

SOLUTION

How did you select this vendor?

Extensive websearch and interview followed by an RFP.

Describe the project and the services they provided in detail.

• 3D modelling of the system components
• Build of an interactive 3D canvas
• User interface build Programmatic flow through build stages
• Assigning metadata (pricing, dimensions etc) to each component
• Build of a 'shopping list from model' including price calculation
• Integrated into email order process Integration into user record

What was the team composition?

• Project manager
• Developer
• 3D artist
• Visual designer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The application was an effective proof of concept that brought the product to life for the user. Though there have been similar applications in the space planning context, this broke new ground in this market place.

How was project management arranged and how effective was it?

Weekly skype stand ups with the team backed by contact reporting and issues management log

What did you find most impressive about this company?

Full access to the developers and they were comfortable in handling the project remotely. Additional explorations and requests were handled well and they quickly understood our vision for the product.

Are there any areas for improvement?

Given the scale and scope of the product, I am happy with the way it was handled.

BACKGROUND

Please describe your company and your position there.

We are a marine seating manufacturer specializing in OEM and aftermarket interiors. I'm the eCommerce Project Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Artflow?

A large percentage of our business involves building furniture for pontoon boat refurbishment. We've been challenged over the years by being limited to selling in pre-configured group sets to customers who had boats of various shapes and sizes.

So not only did we have issues with how we inventoried and shipped product, our customers had to do extensive manual work to see if their pontoon deck was compatible with our configurations.

We were familiar with the concept of other industries allowing customers to "build their own" to their desired specifications. So we sought out a solution to allow our customers to piece together their own groups using custom measurements on an online application.

What were your goals for this project?

We needed an application that could be accessed from anywhere, ie: boat shop, boat owners home, etc., that could also function as a sales tool so our customers could buy everything they needed for their project.

SOLUTION

How did you select this vendor?

We shared our ideas with select wholesalers and got a referral to Simplio 3d, Digital Artflow's software that specializes in online 3D configuration. Found a number of positive reviews and recommendations across various platforms.

Describe the project and the services they provided in detail.

They used an existing application in our industry to begin their research to determine the scope of work. After discovery, we were presented with an outline and tentative schedule of individual tickets that detailed the forthcoming steps of the project build.

We were given access to a working live demo that allowed hands on interaction for evaluation of functionality which allowed us to make changes or recommendations along the way. We were also given access to back end admin, so that we could customize the content using our own assets and documentation. Upon completion they have offered US based hosting and tech support for a very reasonable

What was the team composition?

I'm only familiar with our lead project manager. My understanding is he brought in additional team members to help expedite certain tickets on the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is still ongoing, but we hope to launch by January 2020. I've given a number of demonstrations to key customers and everyone is in agreement that this will revolutionize the pontoon refurb business.

How was project management arranged and how effective was it?

I received all progress / status updates from the project manager by email. To me, this was ideal in that I only needed one line of communication and everything was in writing. Any questions or concerns were addressed within 1 business day.

A live demo was made available to see the most recent functionality updates. Any changes made were noted on a Google Docs spreadsheet. Any new functionality or back end admin was presented with straightforward instructions that was extremely user friendly.

What did you find most impressive about this company?

They did a great job of understanding our needs as an outsider from the industries they're accustomed to. There was no drop off in communication given that we're a US manufacturer and they're a European developer.

Are there any areas for improvement?

Only complaint is the timeframe taken to complete our project. Despite the delays, they have been very up front about the issues they're facing and the steps they've taken to resolve these issues.

I would much rather it take twice the time that was originally estimated and have everything done correctly than it have been completed on time with a number of glitches to fix after installation.

BACKGROUND

Please describe your company and your position there.

We are a development consulting company working with online media and online web applications. I currently work as the lead consultant for outsourcing and development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Artflow?

We hired Digital Artflow to provide and customize their Kitchen Planning software for a client. This included multiple integration changes, complex feature requests, and minor styling changes.

What were your goals for this project?

Our goal was to provide a semi-custom solution for our clients that met all their requirements. The project is still being customized to this date with additional features and requests being developed.

SOLUTION

How did you select this vendor?

Digital Artflow was the only vendor who provided the kind of integration we needed as well as the expertise to handle the development changes we required. We also liked the way Dan handled communication and understanding our needs.

Describe the project and the services they provided in detail.

Digital Artflow provided custom code development including integrating their kitchen planner software with Wordpress and more specifically Woocommerce. Their team also helped set up the server which handled the application as well as handling the entire install process. Additional development includes custom syncing with Wooccommerce, email systems setup for confirming plans and finally a screenshot function for file attachments.

What was the team composition?

The team project involved 3 people from Digital Artflow's side as well as two developers on our own side handling direct client tasks. Majority of the communication was handled via Skype and Emails as well as an online calendar tracking progress and deadlines.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project helped our business retain a new client and impress a few higher-ups which were initially doubtful of the scope of the project for the limited budget we had. It is a good portfolio piece which will go on to be included in a few of our promotional pieces moving forward.

How was project management arranged and how effective was it?

Our team organised deadlines with the client and liaised with Digital Artflow about the realistic expectations for timelines. Digital Artflow handled their own team well and often came in under the expected development time. It was quite effective however we did end up extending the project due to a few complications on the client's side as well as new features introduced into the scope of work.

What did you find most impressive about this company?

I found the talent of the small team very surprising. Usually, small teams struggle to find the expertise to handle large requests like ours. Digital Artflow managed to exceed our expectations and was able to implement the requests we had. Any requests which were not fulfilled were due to limited client resources and not their expertise.

Are there any areas for improvement?

The only improvement we find is that our timezones did not match up, therefore, communication can only happen outside work hours. This is not something we found to be an issue and not something we think could be fixed in the long run as its simply a side-effect of doing international business. Otherwise, we would appreciate a bit more explanation on tasks and what was needed to get them done development-wise. It just makes it easier for us to respond to our clients within the first emailed update.

BACKGROUND

Introduce your business and what you do there.

I’m the IT manager at Krowne Metal Corporation, a stainless steel manufacturer that provides under-bar equipment and plumbing products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Digital Artflow?

We configure and create bar setups in restaurants, stadiums, or any other setting. As one can imagine, the average person wouldn’t know where to start in building a bar. We wanted to create a configurator that would enable the user to build out their own bar using our products. 

SOLUTION

What was the scope of their involvement?

Digital Artflow developed a bar building configurator for our website. We provided them a mockup and a framework of our vision and they brought it to life. There are several different units that make up a bar. All of these units are loaded into the configurator. An end-user can customize their bar by picking multiple units and generating their full bar. The process is interactive as a user can view 3D and 2D versions of their bar and full rotate it, getting full 360-degree views of their design.

What is the team composition?

They are a European based company. I communicate with their project manager, Dan and he relays my input and ideas to his team. Dan (Managing Partner, Digital Artflow) was my primary point of contact.

How did you come to work with Digital Artflow?

I believe one of my colleagues did some web research. We came upon Digital Artflow and saw that they’d worked on these kinds of configurators for other manufacturers. One of their projects had been a garage builder, where users could choose their own roofs, doors, floors, and whatnot.

They gave us a portfolio of their work, and we liked what they’d done, so we decided to go with them.

How much have you invested with them?

The project cost between $10,000–$15,000.

What is the status of this engagement?

We started working around August 2018, and their involvement is ongoing. We launched phase one of the configurator around three months after the project start. We got a lot of encouraging feedback from customers upon launch, so we decided to take it to the next level.

As we continuously add new features to the configurator, we continue to work with Digital Artflow.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The finished product has definitely resulted in an uptick in job opportunities. We’re probably the first ones in the industry to have such a sophisticated tool. None of our main competitors have a platform like ours, which has received phenomenal feedback from both our dealers and our internal team.

The platform is reliable and responsive. Any bugs have all been quickly ironed out, so it’s great in terms of functionality.

Previously, people had to hire a rep and contact a designer, before coming to us with a framework. The configurator makes it exceptionally easier for the customer to tell us what they want. My sales team, having gone to conferences where they present the tool, have expressed the great impression that it’s left on big-time dealers and sales representatives. 

We’ve allowed our dealers to integrate the tool into their own site. Because the configurator is actually on multiple websites, we’ve gotten business through users using our software on the dealers’ websites. I’ve only gotten positive feedback, so the product has been pretty flawless.

How did Digital Artflow perform from a project management standpoint?

They’ve gone above and beyond in terms of budget and deadline management.  They provided a project quote in the beginning and as the project developed we continued to add element s and features. They had no problem including those in their original quote. They were very receptive to adding minor features as the project went on. Larger, more custom changes required an additional quote but they were very manageable.

In terms of deadlines, they really performed within a time crunch. We had targeted to launch the configurator right before a large conference. We expressed the time-sensitivity, and Digital Artflow complied and delivered. The managers launched their team into overdrive and executed the product on time. Their delivery was impressive.

Overall, communication was very smooth. They were open to different communication channels, like Skype, and they were also very responsive to emails. We’re based in New Jersey—and they’re in Europe—so the time difference was a bit of a challenge, but they made it easy for us. The communication channels were also very open. They provided us with a link to their project management website, where everything was transparent. We could see the status of all tasks and items.

What did you find most impressive about them?

Their communication skills, technical expertise, and the product they delivered all surpassed my expectations.

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for future clients of theirs?

Clients should be concise and clear on what they’re looking for. Digital Artflow will deliver that.

BACKGROUND

Please describe your company and position.

I am the CEO of Codingkart IT Services

Describe what your company does in a single sentence.

Woocommerce developers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Artflow to accomplish?

I hired them for the a SEO Project

SOLUTION

How did you find Digital Artflow?

Online Search

Why did you select Digital Artflow over others?

• High ratings
• Good value for cost
• Company values aligned

What was the size of Digital Artflow’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Tie with jewelry configurator for an Italian fashion manufacturer. The goal of the project is to provide a simple tool for personalized ties online and able to submit for a request for quotation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Dan and his team were too good, they know what they're doing. And its not just they helped me over conversion optimisation but they added a real value to my product. It was a great experience working with them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they were good in communications and terms were transparent

What was your primary form of communication with Digital Artflow?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Timely delivery

Are there any areas for improvement or something Digital Artflow could have done differently?

No, they're best

BACKGROUND

Please describe your company and your position there.

I'm the MD of Morph Bricks Ltd which developed the Morph Brick system and design and supply Morph solutions for our clients

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Artflow, and what were your goals?

We wanted some self build software to allow clients to see the flexibility of the range and to see how they can use the product to build all types of products and bespoke solutions.

SOLUTION

How did you select this vendor and what were the deciding factors?

We seleted Digital Flow as we had been researching for some time to find a solution and some of the other companies attempted to design the software but failed. Happily Digital Flow succeeded!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had to develop a brief for Digital Flow and then they broke the project down into milestones which they gradually worked through.

How many people from the vendor's team worked with you, and what were their positions?

I had one point of contact which was Dan S. but he had a larger team that he used for the various aspects of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

To early to say as we have only just launched

Describe their project management style, including communication tools and timeliness.

Dan's response rate to questions was very quick which was great. We were able to complete most things via email which was ideal as for personal reasons I had very limited opportunities for calls and Zooms during much of the project. The project took longer than I hoped but certain details in the development were more complex than we anticipated so I can live with that.

What did you find most impressive or unique about this company?

They were able to clearly see what I wanted to achieve and they have made other suggestions at various point of the project that have improved the end result. We now have a user friendly creator tool that cliets can use which looks great and is fun to use!

Are there any areas for improvement or something they could have done differently?

If we had been able to keep to the original timescale that would have been great but the end result was worth it and there were technical aspects which caused delays so I understand.

BACKGROUND

Please describe your company and your position there.

I'm an individual full-time freelancer. I'm working on the KATS project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Artflow, and what were your goals?

I didnt face any challenges yet in the project.

SOLUTION

How did you select this vendor and what were the deciding factors?

I got it from upwork.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project is on laravel and mysql.

How many people from the vendor's team worked with you, and what were their positions?

There are 2 people as i know and my role is for development.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Till now all phases delivered successfully.

Describe their project management style, including communication tools and timeliness.

The project management is really good. Dan clear every task in details. We communicate through Upwork.

What did you find most impressive or unique about this company?

The documentation for each task and ticket was prepared in a very detail-oriented way.

Are there any areas for improvement or something they could have done differently?

Till know i dont see anything they need to improve and everything fine for now.

BACKGROUND

Please describe your company and your position there.

I am the Office Manager for the Iowa branch of our building sales and installation company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Artflow?

We hired Digital Art Flow to help us create a user-friendly building configurator for sales.

SOLUTION

How did you select this vendor?

This project was already in process when I joined our company and began helping coordinate it.

Describe the project in detail and walk through the stages of the project.

Their team worked with us to understand our business better. They created a configurator based on our feedback and the options that we were requesting.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with the project managers and designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were pleased with the completed initial results that we have received.

How effective was the workflow between your team and theirs?

Although our time zones were very far apart, they were quick to answer questions and replies as soon as they received them.

What did you find most impressive or unique about this company?

The speed at which they were able to make changes per our requests was great!

Are there any areas for improvement or something they could have done differently?

As it seems they were not familiar with our type of construction, it may have been helpful to have a U.S.-based representative that could come and get a better understanding of the details of our work.