What evidence can you share that demonstrates the impact of the engagement?
We received extensive end-user reviews at three points in the design and development process, as well as on the various prototypes we developed. At each stage, Digital AMMO was able to accommodate concerns in the next iteration, so that we were pleased of the final product when we launched.
Now, the website is designed to be entirely compliant with the Americans with Disabilities Act, the Rehabilitation Act, and other website accessibility guidelines that enable people with a variety of physical and cognitive limitations to use the site. These features are unique, as not many websites are as accessible as Digital AMMO has enabled ours to be.
Along the way, Digital AMMO was extraordinarily collaborative, creative, flexible, and patient with our team. We were impressed with their ability to handle our organization, as each of us are opinionated, though none of us understand web design or development as well as they do.
The team was very creative in terms of brand work, deriving concept and tone from our mission statement and producing a series of logos and designs for us to choose from. That ability alone is extraordinary.
During each stage of the process, Digital AMMO listened intently to our ideas and vision to create content that clearly reflected what we were trying to communicate.
It was impressive to connect with a team that was sincerely interested in developing something valuable for our clients. Digital AMMO went well beyond the minimum of what was expected of them to ensure our total satisfaction.
How did Digital AMMO perform from a project management standpoint?
In over three decades of project management experience, there are very few people I recall as having the capabilities that Olivia demonstrated. Particularly, her ability to listen to our team and faithfully represent what she heard in collaborations with her own team was extraordinary.
Olivia was also available at practically any hour. The website rebuild required an exceptional amount of work from the team in order to stay within a short timeframe, and there were a lot of long weekends and nights as a result. The team was clearly dedicated to doing whatever it took to hit the deadline we agreed upon.
Digital AMMO outproduced relative to anything in my experience of small teams of designers and developers. The team wields an extraordinary set of competencies.
What did you find most impressive about them?
The highly personal service and sincere commitment on the part of Olivia to make this project successful was very exceptional. She connected with and understood the cause, and committed herself to creating something of real value that we couldn’t have achieved without her. That’s probably been Digital AMMO’s single greatest asset, as far as we’re concerned.
Also, the scope of this project was very unique, as it wasn’t a typical website aimed at consumers in the general public. Our users often require various accommodations to the way we would typically deliver information.
Despite the difficulty of that task, Digital AMMO achieved exactly what we had hoped, often learning and applying along the way. The final product, as determined by end-users, has been extremely effective.
I can’t emphasize enough the organization’s ability to hear their client’s need and creatively accommodate that need with innovative approaches for delivering the message graphically, from the standpoint of the design mechanics of the site.
Are there any areas they could improve?
There’s nothing they could’ve done better.
Do you have any advice for future clients of theirs?
Without reservation, I recommend Digital Ammo. The team’s performance will almost certainly exceed your expectations.