Digiryte

Introduce your business and what you do there.

I’m the technical director of an app development company.

What challenge were you trying to address with Digiryte?

We originally had the app developed by an offshore company in Ukraine. We were keen to apply for some UK support funding, and we needed to have a UK company on board to do that.

What was the scope of their involvement?

The app’s main development had been done by another company, so we started the engagement by having Digiryte review the code to see if they would be willing to adopt it and take it forward. We then went through a number of stages where there was some communication between them and the original developers.

Once they’ve taken responsibility for the app’s development, they’ve made some developmental changes to the app. They’re now responsible for the maintenance and operation support of the app.

What is the team composition?

I’ve worked with a project manager and two developers from Digiryte. 

How did you come to work with Digiryte?

I found Digiryte through Clutch.

What is the status of this engagement?

We started working together in November 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Digiryte understands our needs clearly, which allows them to move forward very quickly when we ask for particular tasks to be done.

How did Digiryte perform from a project management standpoint?

Digiryte performed well in terms of project management. They’re able to meet our deadlines, and they’re quick to implement any changes or requests. They’re also quick to respond to any of our queries.

We typically communicate through Zoom, Microsoft Teams, and Google Meet.

What did you find most impressive about them?

Digiryte is always forthcoming with the best way to do things. I also appreciate having a single point of contact, which streamlines our communication.

Are there any areas they could improve?

No, I don’t have any complaints.

Do you have any advice for potential customers?

Make sure that you have a clear line of communication and a single point of contact.

Introduce your business and what you do there.

I’m the CEO and inventor of an application.

What challenge were you trying to address with Digiryte?

We engaged Digiryte to help design our application. Our previous developer worked too slowly, so we asked Digiryte to take over the project.

What was the scope of their involvement?

First, we met with the Digiryte team to discuss the project and communicate our requirements. We shared our vision for the mobile application, which included verification capabilities and a wallet feature. Then, the team started designing the application.

They’ve just completed the initial design phase, and we’re getting ready to move forward with development, where the team will build the application for iOS and Android. 

What is the team composition?

We’ve worked with Ramesh (CEO) and Pranav (Senior UX Designer). 

How did you come to work with Digiryte?

We found Digiryte on Clutch. 

How much have you invested with them?

We’ve invested about £5,000 (approximately $5,700 USD) in the partnership with Digiryte. 

What is the status of this engagement?

We began working with Digiryte in August 2022, and the partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Digiryte has exceeded our high expectations. I expected to go through various design iterations, but they delivered a brilliant design on the first try. The Digiryte team has essentially read my mind and brought my vision to life.

How did Digiryte perform from a project management standpoint?

Digiryte has been a very attentive partner throughout the design process. They’ve consistently met deadlines and been very straightforward communicators. Although they’ve mostly worked independently, we’ve met regularly to move the project forward. 

What did you find most impressive about them?

We’ve been most impressed by their timeliness and the quality of their work. Digiryte has treated us very well, and we’re excited to continue working together, even after we launch the application. 

Are there any areas they could improve?

There’s always room for improvement, but we’ve enjoyed working with Digiryte, so it’d be great if they could keep doing what they’re doing.

Introduce your business and what you do there.

I’m an executive at a financial institution, SBUK.

What challenge were you trying to address with Digiryte?

We needed help with custom app development because we had problems with our foundational APIs.

What was the scope of their involvement?

Digiryte provided custom app development to solve the problems we were facing — the product was already built, and they helped us add more functionalities. We provided them with what customizations we needed, and they used technologies like PHP, HTML, MySQL, and Salesforce.

What is the team composition?

I worked with 2–3 members of their team.

How did you come to work with Digiryte?

I did an online search and called them. I asked them for details about their company and what technologies they use. After that, they gave me a good document for the options I could use for my bank, and I decided to work with them.

What is the status of this engagement?

We worked together from July–August 2022.

What evidence can you share that demonstrates the impact of the engagement?

I'm really grateful for them; they were quick to give us really good options through their helpful approach.

How did Digiryte perform from a project management standpoint?

Project management was amazing; they delivered before the deadlines and communicated with us via phone calls and emails.

What did you find most impressive about them?

I liked how many options they offered and how they explained everything.

Are there any areas they could improve?

I don't think they can improve anything — they did excellent work.

Do you have any advice for potential customers?

Ask them for the budget of the project.

Please describe your company and your position there.

I am the Managing Director of a SaaS provider delivering software and consulting services in the aviation sector

For what projects/services did your company hire Digiryte, and what were your goals?

The goal was to build a broad scope software platform for small multiple medium sized maintenance organisations working in the aviation sector. The platform needed to bring many providers together to achieve cost effective scale, however, be flexible enough to feel bespoke to each. Further, it needed to be a one stop solution encompassing wide functionality to replace many manual and or digital process split across disparate unconnected systems. In summary, an ERP system tailored to a specific niche market.

How did you select this vendor and what were the deciding factors?

I found Digiryte through Clutch (amongst other) making contact with them to discuss an initial scope prepared for the project. At the outset Digiryte completed a more thorough review of the scope than others and made sure to understand the project fully.

They also showed a keen interest in the future of the platform so as to ensure development foundations were scaleable enough to match business objectives. This was an area missed by others, who appear more interested in building for today and not investing time upfront to ensure future scalability.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with an initial scope prepared by me in a number of documents and spreadsheets. If you like, a mind map of the platform. We held daily meetings to discuss each section, or bite sized piece of the planned platform.

Digiryte's designers turned the scope and our discussions into functioning demonstrations of each area for my review and approval. It's these designs that would for development, which was constructed in sprints based around each area.

How many people from the vendor's team worked with you, and what were their positions?

The project started as fixed scope, however, has grown and developed considerably as platform gained customers. As such, what started as a six month project has become an ongoing relationship of constant development.

At points, Digiryte has had up to 10 developers on the project, however, pretty consistently we have had a Project Manager, a Senior Ruby on Rails developer, a Senior PHP developer, 1 to 2 React Developers, a Flutter developer and a tester. has been running for nearly two years now and continues to run as new features and developments are added.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Digiryte were able to deliver the MVP (minimum viable product) in a short time scale, which enabled my business to gain customers and investment to grow. We now have case studies to prove the effectiveness of the product in creating efficiencies and in driving revenue for its subscribers.

Describe their project management style, including communication tools and timeliness.

Project management was organised around sprints with communication through ZOOM, Slack and Zoho. Digiryte's staff communicated well through these channels to effectively manage the project

What did you find most impressive or unique about this company?

Digiryte, especially it's CEO Ramesh, pay close attention to your needs to ensure their development fits your aspirations. When starting out with this project I had the business idea and industry knowledge, however, had only a limited understanding of software and supporting architecture.

Digiryte's upfront diligence in understanding my business proposition ensured I did not make early mistakes that would have been painful to rectify later. For anyone starting out in this way, you will find a degree of trust is required. Digiryte proved trust worthy. Another thing I learnt along the way is that your journey tomorrow will look different from how you view it today.

Being able to flex and change is essential in ensuring that your product adapts and develops to fit the needs of your business. Digiryte have shown remarkable flexibility as required to ensure I felt with my customers needs. In summary, I have found Digiryte to be flexible and trustworthy throughout the project.

Are there any areas for improvement or something they could have done differently?

To be expected, but we learnt some lessons along the way. Documentation could have been better upfront, which ultimately slowed us down in development. Once picked up this was rectified and the pace picked up.

Whenever challenges have come up Digiryte have always acted proactively to resolve the issue quickly.

Please describe your company and your position there.

I am a new Start Up company that decided to start a new venture 'Software' in late December 2021, Since then i have been working with Digiryte to devolop and build a rental platform for companies in the Access, Construction, Forklift and industrial industries.

For what projects/services did your company hire Digiryte, and what were your goals?

I wanted to build a software solution for myself to develop a new business, this is a massive step for me personality. I wanted to create the best platform possible for a unique market and of course have it straight away.

How did you select this vendor and what were the deciding factors?

Digiryte had some good reviews on the internet, i first contacted a number of software providers however Digiryte seemed particularly interested in what i wanted to do and offered some good advice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Define & Discovery Phase has been completed so far with the building stage underway. Initial meetings took place to understand what i was looking for, i had a good idea of what i wanted, we investigated the scope and feasibility of the project and redesigned to ensure the customer would get the best customer experience.

How many people from the vendor's team worked with you, and what were their positions?

I have a dedicated team of people that work with me a core team of developers, Project manager, and designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am creating something unique to my industries and i was a little worried about what i was asking for and if it could be done. Digiryte put my mind at rest and gave me some excellent feedback and advice and continue to do so.

Describe their project management style, including communication tools and timeliness.

The project management is good, i have a weekly call with the team to understand what is going on. I have access to the design templates to see how the prototypes are going and have the ability to contact any of the team at any time.

What did you find most impressive or unique about this company?

They are all very welcoming, friendly, and knowledgeable. Nothing appears too much trouble or taxing. The openness is great.

Are there any areas for improvement or something they could have done differently?

I'm very happy with the work, it sometimes can get a little confusing as to what i need to do or step away but i do like to get involved too which is good.

Introduce your business and what you do there.

We’re an app company in the fitness industry, helping bring the fitness industry and the end user closer together through an app. I’m the director of the company.

What challenge were you trying to address with Digiryte?

They provided mobile app development services for us.

What was the scope of their involvement?

Digiryte was going to build the application from scratch for iOS and Android, as well as for tablets. They were responsible for the theme of the app, the actual development, the logo, and more. Features included a payment system and booking system, as well as personal profiles for users.

One key feature was a button that capitalized on the impulse need to work out that our users experience. If they click it, a message goes out to trainers that someone is looking for a session within the next three hours. Additionally, if our users are traveling, they can find exercise classes close to their locations. On the trainer side, they can put up deals and announce cancellations that will appear to our fitness users.

What is the team composition?

I’ve worked with two directors, as well as one resource that liaises with their build team in India.

How did you come to work with Digiryte?

We set down with one of their directors and ran through all our requirements. They suggested a Flutter framework and put together an appraisal. It was supposed to take 3–4 months to fully develop the app. They gave a good introduction; their business looked strong, especially they’re marketing approach and online presence.

We found them through online research and had a limited budget. Out of all the options and quotes, Digiryte came across as the most reasonable. I fully understand why they were the cheapest now, however. They try to lock you in and then ransom you for more money.

How much have you invested with them?

I’ve invested around £44,000 pounds (approximately $57,000 USD) with Digiryte.

What is the status of this engagement?

We’ve been working together since January 2019 and are currently in litigation proceedings that I initiated in July 2021. I want them to finish the app or give me a refund.

How did your relationship with the vendor evolve?

I’d paid them close to £40,000 pounds in January 2019 for a build that was supposed to take 3–4 months. During that time, I paid an additional £7,000 pounds to add two more features, which were quoted at another 50 hours, or one more week of work.

In November 2020, after nearly two years of going back and forth, I asked them to document all to work and money.  A couple of weeks later, they said that they’d gone over hours required for the two additional features and need £5,000 more pounds. I was going to do that, and they agreed to £1,500 pounds, which I paid. I did reserve the right to reclaim that £1,500 after getting legal advice, however.

They said they’d need another 4-5 weeks to finish the app. After that time was up, I had a phone call with one of their directors, and they said they need more money. I said that wasn’t going to happen

Describe the impact this engagement has had on your business.

We’ve been working together for three years and I still don’t have an app. Two of our directors have resigned and two of our employees have been laid off, as the app was going to be our sole source of income. We’re not training, and I’m keeping the company alive personally. I either want Digiryte to finish the app or I refund my money so I can pay someone else to finish it.

How was project management handled?

There has been no management. They would tell me something would take 12-16 hours to fix or implement, but then I would have to ask for an update two weeks later, in which they’d say they needed another four weeks. They would reference internal server problems, staffing problems with our Flutter technology, and update problems etc.

Is there anything that the vendor did well or that you would consider a strength?

Their office layout was really believable, and they seemed professional and reliable. Our initial communication was very good as well, but as soon as they got their money, it was very difficult to communicate.

What I think happened, personally, is because they quoted me pre-COVID, all app developers quadrupled their prices because apps were so much in demand. I believe this company outsourced their development to India because they couldn’t afford anything else, and now they can’t refund my money.

In what specific areas can they improve?

Time management stands out, especially in letting the customer know when their app will be ready. Their overall understanding of my product is nowhere near what it needs to be. I haven’t seen a single working version of the application to date.

I gave them so many chances to deliver the app; I’ve already paid for it and obviously want it, but, three years later, it’s evident that they’re incapable of finishing the product.

What advice do you have for clients with similar needs to yours?

Avoid paying in full. I quite believe that Digiryte has delivered good apps to other customers; I believe mine fell flat because of COVID and other issues. I would also make sure there’s a penalty in place for missing any deadlines unreasonably.

Introduce your business and what you do there.

I’m the proclaim developer for a legal firm.

What challenge were you trying to address with Digiryte?

We needed help to develop a software piece that could make our process easier. Before, whenever a new claim came to us, the initial process to sign up the new customer was lengthy. Thus, we wanted to create a system that would save us time to avoid potential clients going with our competitors.

What was the scope of their involvement?

Digiryte developed our custom software using Ruby on Rails and MySQL for the backend and WordPress and PHP for the frontend. On this system, the clients fill out their details online. Once all the details are filled in, the claim is processed within the system. Based on the information filled, the system sends out an agreement automatically. Then, the client accesses those documents, and they can sign and return them to us quickly.

What is the team composition?

I work with Digiryte’s head of product delivery and two developers.

How did you come to work with Digiryte?

I found Digiryte during a Google search and looked at their reviews. After we contacted them, they came to our office, and we explained our requirements and scope. Within a few days, they came back to us with a proposal.

How much have you invested with them?

We’ve spent $250,000.

What is the status of this engagement?

We started working together in November 2019, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Our new system is very efficient, and there’s less manual work involved in our process now. We’ve shared the link to our software with our suppliers, and they’ve been really impressed with it. They’ve used it to input data, and it has worked really well.

How did Digiryte perform from a project management standpoint?

Digiryte’s project management is very good. They’ve done everything we’ve asked for, and our communication has been amazing. They constantly suggest what can be improved next and what can be done in the future. We communicate via email, phone calls, and Google Meet.

What did you find most impressive about them?

Digiryte is very knowledgeable in their field, so they’re able to implement what we ask for.

Are there any areas they could improve?

There isn’t anything that we would have them improve.

Do you have any advice for potential customers?

Have a discussion with them to see if they can handle your project. If so, you can trust that they’ll complete it.

Introduce your business and what you do there.

I’m a senior product manager at Arup, a design solution provider.

What challenge were you trying to address with Digiryte?

We needed their team to develop an in-house software solution for one of our content-related projects.

What was the scope of their involvement?

We’ve kicked off our engagement with Digiryte through a discovery phase, wherein we’ve exchanged ideas and envisioned the project’s outcome. Based on what we’ve discussed, their team has plotted the development workflow and built the initial architecture program.

During the development phase, we’ve provided Digiryte with the bulk of content and information they need, and they’ve deployed technical solutions based on those. The core features they’ve incorporated enable our in-house team to conduct big data mapping and mining.

What is the team composition?

We’ve worked with a team of seven resources, including senior and mid-level engineers.

How did you come to work with Digiryte?

I found them on Clutch’s website while looking for potential local agencies to onboard for this project. We chose Digiryte among their competitors because of their evident intention to maintain a long-term relationship with our team.

How much have you invested with them?

We’ve spent between £250,000–£300,000 (approximately $337,000–$405,000 USD).

What is the status of this engagement?

Our ongoing collaboration with Digiryte commenced in April 2021.

What evidence can you share that demonstrates the impact of the engagement?

We’re still in the process of conducting rigorous product testings to ensure the solution’s efficacy, but we’ve received positive feedback from our in-house team so far. Our project is highly technical, so we appreciate Digiryte’s capacity to keep up with every requirement we have.

How did Digiryte perform from a project management standpoint?

We mainly communicate via Slack. Digiryte is a supportive and responsive partner, and they’re always willing to learn from our feedback and adjust their skills and availability accordingly.

What did you find most impressive about them?

Digiryte offers competitive and cost-effective solutions and shows ample eagerness to collaborate with us, which heightens our trust in the success of their work.

Are there any areas they could improve?

They can benefit from improved communication skills. We’ll appreciate clearer and more frequent updates from their team, though I understand that the pandemic is making it difficult for everyone to communicate effectively.

Do you have any advice for potential customers?

Present a clear project scope and maximize your involvement in the process to determine if your timelines and goals are met.

Introduce your business and what you do there.

I'm a physician and surgeon working as a consultant ophthalmologist in the Cambridge Vision Clinic in the UK. We have expertise in conducting cataract surgeries, corneal transplants, and intraocular lens (IOL) implantations.

What challenge were you trying to address with Digiryte?

We wanted to make our services known to patients in the local population. There have been so many developments in our field in the last few years that are not totally made available to people who are looking for such surgical solutions. 

We brought in Digiryte to help us Create a patient portal where people could have access to information and services in an easier, more interactive way. 

What was the scope of their involvement?

Digiryte created a patient portal that gives users the ability to book appointments, schedule consultations, check dates and times of clinic or physician availability, and access information around the more practical aspects of patient management. This eliminated the need to email people just to get information, although we have still kept our team’s contact details on the website in case they’re needed. The portal also provides knowledge around conditions such as cataracts, IOL implants, and refractive surgery solutions.

The first step Digiryte took was to make the portal readable, accessible, and patient-friendly. This involved gathering all information that any patient would require and presenting it in layman's terminology. The team ensured that through simple wording of medical concepts, we wouldn't overburden or confuse our patients. All medical information was sourced and provided by me, but the rest was researched by Digiryte.

They also utilized an independent platform through which patients could leave their feedback after they had received treatment. This platform communicates and interacts directly with the web portal. 

What is the team composition?

We interacted with Ramesh (Co-Founder & CEO) and worked individually with at least 4–5 people at various stages of the project. There were developers and designers who formatted and customized the portal according to our requirements. 

How did you come to work with Digiryte?

Quite a lot of people were selling and promoting finished products, but Digiryte was willing to customize a solution for our particular needs. They were also friendly, approachable, and able to tweak already available platforms to suit our requirements, which is what attracted me to them. At the time, I was also looking for an agency that was not exorbitant in terms of cost and hourly rates, and I found that their quotes were quite reasonable. 

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

The project lasted about three months, from January–April 2019, but the team has remained in touch with us to monitor the web portal and make a few tweaks on it every now and then.

What evidence can you share that demonstrates the impact of the engagement?

The project was a success in terms of Digiryte being able to develop a portal according to our requirements. We worked with the team in a productive and friendly manner, free of any conflict or significant fallout. They were very patient throughout the project, especially when understanding our requirements.

At the end of it we gathered feedback from people who have used the web portal, and they all seemed to like the accessibility of information and ease of making appointments on the site. The portal has not only helped us not only gain new patients but also sustain existing ones. On the whole, I'm very happy with the outcome. 

How did Digiryte perform from a project management standpoint?

The project management was good overall. We had a few meetings to discuss the requirements and hash out solutions, with some experts from their team looking into the feasibility of my ideas. They were experienced in dealing with this kind of problem and had the right technical knowledge to execute what I asked for. They were very approachable, replied promptly to our queries, and had a system for escalating issues to more knowledgeable colleagues or seniors.

They were open to working with us using a variety of platforms, especially during the lockdown period. We did presentations and interviews via Zoom or Skype in place of face-to-face meetings. For more immediate clarifications, we reached out to each other through Whatsapp. We also had daily calls to receive the team’s progress updates and establish weekly goals.

What did you find most impressive about them?

Digiryte was very customer-sensitive and paid great attention to people's thoughts. Based on that and their good understanding of our requirements, they were able to give suggestions for a customer-friendly solution. They were also very patient with us since we come from a medical background and do not have a lot of IT-related knowledge. 

Every aspect of their performance was very good. They're not too business-oriented or too prescriptive, which was very nice.

Are there any areas they could improve?

Digiryte is constantly working on new projects across different industries, so they have not really built any strict expertise in the medical field. However, with time, we hope to see them work with more business in the medical industry. The more problems they solve, the more experience they gain, and the more experience they gain, the deeper their expertise becomes.

The best they can do is to continue what they are doing without dropping the customer-friendly aspect of their services. 

Introduce your business and what you do there.

I’m the managing director at Shelmerdine JFL. We’re an organization that produces bespoke guest destination guides for luxury hotels, five-star, and super luxury hotels all around the world.

What challenge were you trying to address with Digiryte?

We needed help to produce a completely digital, touchless, COVID-19 friendly version of the physical destination guides that we’d been producing for many years.

What was the scope of their involvement?

The foundation of the solution is the map of the area local to a particular hotel or destination. It details the very best in guest experiences as usually directed by a concierge. It enables guests to receive that information prior to their arrival at the hotel.

It also allows them to use the guest destination guide in collaboration with the concierge to make the stay the very best it can be so they don’t have to waste time asking for information. Its purpose is to make the stay as easy as possible. We just completed the first phase.

What is the team composition?

There are three people. I had contact with two of them but mainly just our project manager.

How did you come to work with Digiryte?

We did some research, and they had a very good reputation working in similar areas. One of the principals of the business had worked with us many years ago and had a good understanding of what our business model was.

How much have you invested with them?

We’ve invested around $100,000.

What is the status of this engagement?

Our ongoing engagement started in November 2020.

What evidence can you share that demonstrates the impact of the engagement?

We’ve been very impressed with everything Digiryte has done. Their team has been very responsive. They’ve come up with suggestions, improvements, and actioned those right away. On top of all that, they’ve been completely transparent. We’ve been able to track the development at every level.

How did Digiryte perform from a project management standpoint?

We communicate face-to-face or verbally on a weekly basis. We use Trello to track the development as well as any changes, upgrades, or updates.

What did you find most impressive about them?

Digiryte understands our marketplace. They’re very responsive and easy to work with. Their team can communicate on every level whether the people have technical knowledge or are lay people who don’t have that much knowledge. They can get the point across on every level.

Are there any areas they could improve?

They could improve the design visuals. Their brief wasn’t to get involved in the design. Although, design and the visual layout were an important part of it.

Do you have any advice for potential customers?

Work with them to produce a full brief that everyone is happy with before you start the work. We had a fairly well-formed idea of exactly how we wanted things to look and wanted the product to work. We’ve made a lot of progress in a very short time.