DigiComm

BACKGROUND

Please describe your company and position.

I am the Head of Institute of Finances of Swedbank

Describe what your company does in a single sentence.

Provide banking to retail and corporate customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigiComm to accomplish?

• Registration Uptake: Number of educators who signed up for the event
• Attendance Rates: Total attendance count of school children across live streaming sessions
• User Engagement: Duration of stay on the live streams and interaction levels with the content
• Platform Performance: Absence of technical issues during high-traffic periods, measured by uptime and response times
• Feedback Scores: Positive ratings and testimonials from users regarding their experience with the website and event

SOLUTION

How did you find DigiComm?

Referral

Why did you select DigiComm over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from DigiComm were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

DigiComm was commissioned to design and develop a specialized website for Swedbank's 'Money Day' event, aimed at promoting financial literacy among school-age children. This project required a user-centric approach to facilitate a seamless registration process for educators, enabling them to easily sign up and participate in the event.

On the day of the event, the website provided a custom-tailored user experience, offering live streaming options strategically segmented for different age groups, ensuring a relevant and engaging educational experience. To support the anticipated high volume of users and maintain a high level of service, DigiComm conducted comprehensive stress testing.

This ensured the website's infrastructure was robust enough to handle peak traffic without compromising performance, thereby guaranteeing a smooth and uninterrupted experience for all users. Deliverables Included: User-friendly 'Money Day' registration and streaming website. Proven site stability under heavy user load.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User-Friendly Design: Feedback showed users found both platforms intuitive and engaging
• System Stability: Successfully handled heavy user traffic with zero downtime, thanks to thorough stress testing.
• High Turnout: Over 10,000 attendees participated in Money Day, indicating strong engagement and interest

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was managed great by good communication and response. The team was engaged and dedicated to the project.

What was your primary form of communication with DigiComm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

DigiComm's approach brings a subtle yet profound sense of assurance. Knowing they're managing the project, one can expect smooth communication, precise execution, and timely delivery, all contributing to a stress-free experience. Their professionalism instills confidence without any fanfare.

Are there any areas for improvement or something DigiComm could have done differently?

DigiComm's performance on the project left no room for improvement from our perspective. Their delivery was on point across all facets, from communication to timely execution.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Heila Parks

Describe what your company does in a single sentence.

We are real estate developers, focusing on residential development projects in Riga (capital of Latvia)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigiComm to accomplish?

• Development and launch of our project Heila Parks website
• Development of our project Heila Parks logo

SOLUTION

How did you find DigiComm?

Referral

Why did you select DigiComm over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from DigiComm were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development and launch of a website www.heilaparks.lv. 
• Development of Heila Parks logo.

The key deliverable was a properly working and easily usable website (which was ensured for 100%). The deliverable also included a logo which was nicely designed and incorporated in the website. Also would like to highlight the development of an animation for the website which is very nice and gives additional value.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Development of a website in the agreed time frame, deliverable exceeded expectations. Our client feedback on the website are outstanding. The website is highly above the average, so this gives visibility of our project in the market. Also the quality of the website shows to our clients our value - quality of the building. We have heard several feedback from the clients saying that if the website is in such quality and details, we are sure that the project (Heila Parks) will be the same

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with DigiComm on the project was a remarkable experience. Their expertise in various fields, from animation to UX design and content strategy, was evident in the quality of their work. Their project management was well-structured, efficient, and they consistently delivered on time. Their responsiveness stood out. DigiComm was always prompt in addressing our concerns and incorporating our ideas, ensuring that we felt heard and valued. 

They were quick to accommodate additional tasks that arose during the project, such as creating a temporary page when necessary. In summary, DigiComm's approach combined professionalism, creative prowess, and an impressive commitment to customer service. We are more than satisfied with the outcome and look forward to future collaborations.

What was your primary form of communication with DigiComm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Attitude and willingness to understand our business. Willingness to develop the project (in our case- website) which is user friendly for our clients and us as well

Are there any areas for improvement or something DigiComm could have done differently?

Honestly, we found none. DigiComm executed their tasks effectively and professionally. Every aspect of the project, from conception to completion, was handled with a level of expertise and dedication that left no room for critique. They set the bar high for what we can expect from a web development agency.

BACKGROUND

Please describe your company and position.

I am the COO of Dietz & Consorten GmbH

Describe what your company does in a single sentence.

We produce a gastric ulcer supplement for horses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigiComm to accomplish?

• Developing an Web-App
• Design and programming
• Setting up for two and more languages

SOLUTION

How did you find DigiComm?

Referral

Why did you select DigiComm over others?

• Pricing first our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

What was the size of DigiComm’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started to set up the idea to develop an online diary for gastric ulcers symptoms horses show. The first steps were set up in Figma to become a good idea how the App will be when it will be programmed. The design was based on the brand and perfectly adapted. We had a very close communication and all ideas and changes from our side were always welcome and professionally discussed. The collaboration was very good, there was no problem regarding the language.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• App use

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is highly recommended. They are always friendly, keep the appointments, and keep the budget. Correspondence is extremely good, coordination on individual steps is perfect.

What was your primary form of communication with DigiComm?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The company thinks along with you. It is integrated in the middle of the process and does not just act according to customer specifications.

Are there any areas for improvement or something DigiComm could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the HR Manager of Knauf

Describe what your company does in a single sentence.

wholesale building materials

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigiComm to accomplish?

• Creation of structure for newsletter
• Digital solution
• Consultions
• Digital newsletter for Knauf employees

SOLUTION

How did you find DigiComm?

Referral

Why did you select DigiComm over others?

Referred to me

How many teammates from DigiComm were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started from the scratch and DigiComm was our profesional support, guidance through new technologies and way of thinking about digital comunication. Supportive comunication was the additional value from DigiComm side. Thanks. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our digital newsletter is ready, we have video instructions for future usage.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everythings were on time from project time

What was your primary form of communication with DigiComm?

Virtual Meeting

What did you find most impressive or unique about this company?

I’m impressed with their knowledge and experience in the digital communication field.

Are there any areas for improvement or something DigiComm could have done differently?

Thanks for cooperation

BACKGROUND

Please describe your company and position.

I am the Partner, Strategic Consultant of Repute

Describe what your company does in a single sentence.

Full service public relation agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigiComm to accomplish?

• Creation of the new web page (design, layout, coding, functionality)

SOLUTION

How did you find DigiComm?

Recommendation

Why did you select DigiComm over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from DigiComm were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of the web page structure, layout, desing, programming

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Developed and approved structure of the web page, approved design and programming. The launched web page.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management. Team lead takes responsibility about the deadlines and project flow thus providing great project management and professional cooperation.

What was your primary form of communication with DigiComm?

Virtual Meeting

What did you find most impressive or unique about this company?

DigiComm has the deep understanding of the Client's needs. They provide solutions that are modern, dinamyc and web page users friendly. We were impressed by the team's capability to create ideas that fit our company's values and culture.

Are there any areas for improvement or something DigiComm could have done differently?

No, everything was great.

BACKGROUND

Please describe your company and position.

I am the Head of corporate relations and suistanable development of APF Holdings

Describe what your company does in a single sentence.

TOP-3 producer of chicken eggs in Baltic

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigiComm to accomplish?

create and launch new website

SOLUTION

How did you find DigiComm?

Referral

Why did you select DigiComm over others?

• Good value for cost
• Referred to me

How many teammates from DigiComm were assigned to this project?

2-5 Employees

What was your primary form of communication with DigiComm?

• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Web development and design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

completed website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

everything was on time. Even in confusing situations, DigiComm showed high-level professionalism through good skills of communicating and solving a problems

What did you find most impressive or unique about this company?

that they are involved and in interested in a good and high quality results for whole project even if it wasn't in their field of responsibility

Are there any areas for improvement or something DigiComm could have done differently?

There's nothing they need to improve on.

BACKGROUND

Please describe your company and position.

I am the Project Lead of OrderBee

Describe what your company does in a single sentence.

OrderBee is a streamlined QR code-based paper slip notification system, enhancing customer communication and efficiency for businesses like food trucks, restaurants, and festival vendors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DigiComm to accomplish?

• Design user-friendly notification tickets
• Create an interactive website with all the content
• Develop a backend system for ticket management and
• Develop a backend system for ticket management
• Create an iOS and Android mobile apps for clients

SOLUTION

How did you find DigiComm?

Referral

Why did you select DigiComm over others?

Close to my geographic location, Pricing first our budget, Good value for cost, Referred to me, Company values aligned

What was your primary form of communication with DigiComm?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for this project involved designing, developing, and implementing a comprehensive solution for OrderBee to streamline customer communication in various businesses.

Key deliverables included:

• Notification Tickets: Designing visually appealing and user-friendly paper slips with QR codes for efficient customer notification and order tracking.
• Website Development: Creating an interactive website that effectively showcases OrderBee's features and benefits, complete with engaging video explainer and promo content.
• Backend System: Developing a robust backend system to manage tickets, their statuses, and batch generation for printing, ensuring smooth and efficient operation for OrderBee and its clients.
• Mobile App: Creating a mobile app that allows clients to view ticket statuses, combine multiple tickets in one place, and receive push notifications for improved user experience.
• API Development: Developing an API that enables seamless integration of OrderBee functionality into festival or partner apps, expanding the reach and accessibility of the system and providing added value to their partners.

The project aimed to provide a comprehensive solution that would simplify the customer notification process for various businesses and enhance their overall efficiency and user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful partner integrations
• Positive customer satisfaction
• Reduced wait and processing times

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DigiComm's project management was highly professional and efficient. They consistently delivered items on time, adhering to the predetermined schedule and milestones. Their proactive approach in addressing our needs and concerns ensured that potential issues were resolved promptly.

Open communication channels and regular updates kept us informed throughout the project, fostering a collaborative and supportive working relationship. DigiComm's responsiveness and commitment to our project goals contributed significantly to the overall success of the OrderBee system.

What did you find most impressive or unique about this company?

What stood out most about DigiComm was their ability to combine technical expertise with a deep understanding of our business needs. Their innovative approach to problem-solving resulted in a tailored solution that perfectly aligned with our objectives.

Additionally, their commitment to open communication, professionalism, and adaptability fostered a seamless collaboration. DigiComm's dedication to delivering exceptional results exceeded our expectations, making them a truly impressive and unique partner in the industry.

Are there any areas for improvement or something DigiComm could have done differently?

DigiComm's small team size enabled close-knit collaboration, yet they could explore scaling resources for broader output while maintaining personal communication and strong investment in projects, to enhance their offerings and client experiences further.