We guarantee delivery on time, on budget, on scope

BRONZE VERIFIED

For 8 years, we develop software that meets our clients’ business needs. 105 projects were accomplished during this time. We provide:

  • Cloud, Custom, Mobile, Web Development
  • Design
  • Testing and QA
  • IT consulting and Audit
  • Support and Maintenance

Our R&D department was the 1st in Eastern Europe to build a customer portal. By using it, any client can reduce the total cost of the project by up to 50%. This portal works great with our approach to the development process:

Reducing your costs
We are focused on minimizing project costs for you. Our specialists gather requirements in such a way that your scope change rate is no higher than 15%. You will get regular recommendations on how to save money: reuse code or implement ready-made software modules.

On-time, on-budget, on-spec
From the project start, you know when it will be finished. After business analysis, you get software specifications along with a Work Breakdown Structure and a Critical Path. Every dollar and minute invested in the project are spent efficiently to deliver your product on time, on budget, on scope.

Well set-up quality management
Code quality is reviewed by architects and SonarQube. Мanual and automated tests are run to make sure that your product works perfectly. With a traceability matrix, you are able to track whether the requirements are aligned with the system.

Flexible in collaboration with you
Сhoose the engagement model, payment schedule, and team that is best suited for you. We have flexible working hours and days. You are welcome to our office, daily and weekly sync-up meetings. Regular reports and metrics inform you about your project status.

Ready to serve your project needs. Send your requirements here or email to [email protected]

 
$50,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2011
Show all +
Kyiv, Ukraine
headquarters
other locations
  • Varenos g. 29-106
    Alytus 62166
    Lithuania
  • Clifton Building 2661 Executive Center Circle
    Tallahassee, FL 32301
    United States
  • 7 Tuborg Havnepark
    Hellerup 2900
    Denmark
  • 7978 Alnafel Road
    Riyadh 12313
    Saudi Arabia
  • 423 AI Wasl Sq.
    Dubai 12313
    United Arab Emirates

Portfolio

Key clients: 

Willis Towers Watson, Bridgestone, Bank al Etihad, Verisense, Lean Business Services, BriteCore, BenefitNet, Riskville, WebSpin360, Insubiz, Crowdsurfr, NextCom, TeamBase, Total Image Group, SimpleTix, ApexSQL, Gunnebo Ab,   

Insurance Applications for Cloud Software Provider Image

Insurance Applications for Cloud Software Provider

BriteCore

Published on site: https://diceus.com/case-studies/insurance-solution-apps/

“We’ve developed four web and mobile applications for a cloud

insurance company. BriteCore needed professional help with software design and development, including internal budgeting tools and modules for the end-users. Our solutions help the client with finance operations, quoting, claim management, documents, and customer interactions.” 

Client feedback:

“The Diceus team has consistently supported the BriteCore team for many years. Their engineers are well-educated and highly invested in the ongoing quality of the BriteCore platform with sustained relationships that extend over four years. We appreciate everything the Diceus team brings to the table as a development partner.” 

- Phil Reynolds, CEO at BriteCore 

Client country

United States of America 

Technologies: 

Python, iOS, Android, JavaScript, Django 

Industries

Insurance, InsurTech 

Services: 

Software architecture, UI/UX design, Web app development, Mobile app development, Custom software development 

Enterprise Resource Planning Tool for Multinational Logistics Brand Image

Enterprise Resource Planning Tool for Multinational Logistics Brand

Lion Trans ERP 

 

Published on site: https://diceus.com/case-studies/erp-for-a-transport-company/ 

 

Lion Trans is a big international company that sells and delivers vehicles. We designed architecture and UI/UX, developed, tested, and integrated an ERP tool for this team. Thanks to it, our clients can seamlessly manage interactions between buyers, sellers, and intermediaries. The system supports over 2,000 simultaneous users who can track cars, check info, analyze operations.

 

Client feedback: 

 

“Diceus works hard for our company. They’re a professional team with skilled developers. We’ve had open communication with them. Diceus is better at providing transparency than other companies in their industry.” 

- Alexander Baravkov, Product Manager at Lion Trans in Georgia 

 

Client country: 

United States of America 

 

Technologies: 

.Net + Angular, Microsoft Azure Cloud, NServiceBus, SSO 

 

Industries: 

Automotive, Logistics 

 

Services: 

Software architecture, UI/UX design, Web app development, Custom software development, System integration services 

End-to-end Cloud Platform: E-commerce, Workflow, Order Management, Resource Management Image

End-to-end Cloud Platform: E-commerce, Workflow, Order Management, Resource Management

TakeNote

 

Published on site: https://diceus.com/case-studies/cloud-management-platform/ 

 

The client wanted an optimized ERP solution that would cover all the business areas. We analyzed the requirements and created this cloud platform. Employees can manage orders, resources, operations, and all other core business areas. End-users can contact the translation service providers and get the results quickly via this unified cloud system that also supports REST API.

 

Client feedback: 

 

“We were relieved when we started the work with Diceus, the competence level promised, was evident with a real commitment to quality. They gained a quick understanding of our business which meant they were highly productive very quickly. The price was also competitive, reducing the costs of working with our previous partner in India and probably halving the price we would pay for less qualified developers in the UK.” 

 - David Abbott, CEO at Take Note 

 

Client country: 

United Kingdom 

 

Technologies: 

Angular 8, PHP, MongoDB, HTML 

 

Industries: 

Transcription, Computer Software 

 

Services: 

Software audit, Software architecture, Web app development, Custom software development, System integration services 

Cloud Solution for Risk and Insurance Management Image

Cloud Solution for Risk and Insurance Management

RiskVille

 

Published on site: https://diceus.com/case-studies/insurance-management-system/ 

 

RiskVille is our cornerstone insurance project. We’ve analyzed, designed, and created the ultimate insurance database and cloud management solution. It streamlines customer management, helps track all the related assets, work with quotes and policies. RiskVille itself provides the solution to insurance teams. It’s extremely powerful and simple, implementation takes just three days. 

 

Client feedback: 

 

“Existing clients were introduced to the cloud software and are eager to adopt it. Although accustomed to full-stack development, the team is flexible in this work, because they managed to develop a certain part of the stack. Diceus could recommend alternatives to solve the issues.” 

 - Søren Hundebøll, Founder at RiskVille 

 

Client country: 

Denmark 

 

Technologies: 

Microsoft Azure Cloud (PaaS, IaaS, Storage account, SQL), HTML5, Bootstrap, CSS, SCSS, Preprocessor, Visual Studio Online, Visual Studio Code, С#, .NET Core Jetbrains Data Grip, Navicat, Microsoft Azure Explorer, Visual Studio 2017, Git, Git Extensions, Atlassian Jira, MS Project, WebStorm, RXJS TypeScript, SSL CloudFlare, SendGrid 

 

Industries: 

Insurance, InsurTech 

 

Services: 

UI/UX design, Mobile app development, Custom software development 

Website Redesign and CMS Migration for Medical Forensic Company Image

Website Redesign and CMS Migration for Medical Forensic Company

AMFS

 

For the client, we analyzed the existing website, CMS, and database. Based on the requirements, we updated UI and UX completely to improve customer retention, added CTAs, and grouped content around the specialist pages. In addition, the CMS was replaced with a modern alternative for better content

distribution and overall site management.

 

Client feedback: 

 

“The work product was excellent and the team was responsive to changes within the project. There was a talent issue at one point but it was resolved. Diceus demonstrated a very high degree of expertise in the type of programming and the product environment that they’re working in, which is exactly what I was hoping to find. I would say their core competency was having a very strong depth of programming expertise and knowledge within this particular market, and also within the platform that they were working on.”  

- Andrew Kagan, Project Coordinator at AMFS 

 

Client country: 

United States of America 

 

Technologies: 

.NET, HTTP, Microsoft SQL Server, MySQL, SQL, Umbraco 

 

Industries: 

Healthcare, Retail 

 

Services: 

Software audit, UI/UX design, Web app development, Data migration services 

Self-service Benefits Management Solution for Employees Image

Self-service Benefits Management Solution for Employees

Teambase, FSA

 

Published on site: https://diceus.com/case-studies/flexible-spending-account-system/ 

 

This cloud system empowers employees and lets them manage their work/insurance benefits without intermediaries. Users can access their flexible spending accounts and connect to insurers automatically thanks to API integration. The software also has extra HR and admin modules. It works for over three years in businesses from 7 countries without issues. 

 

Client feedback: 

 

“They have certainly contributed to our growth, and I’m happy with the collaboration. It has increased by as much as 25% each year, thanks to Diceus’ technical capabilities and quick feedback adoption. The team’s professionalism, cost-effective rates, and consistent delivery continue to support both the engagement and product end-users.” 

 - Robert Koval, Managing Director at TeamBase DMCC 

 

Client country: 

United Arab Emirates 

 

Technologies: 

ASP.NET Web API 2, ASP.NET MVC5, Windows Server 2012 R2, AngularJS, Telerik Kendo UI Platform, Microsoft Azure Cloud, SQL / Server 2014, NServiceBus / VMWare, Entity Framework / SSO ADFS Server, Autofac, Automapper, Visual Studio Online, Visual Studio 2015, Git, Git Extensions, NUnit, Selenium (Black Box), NewRelic, SendGrid, FreshDesk, Atlassian Jira, Team Foundation Server Online, MS Project 

 

Industries: 

Insurance, Human Resource 

 

Services: 

Software architecture, UI/UX design, Custom software development, Software support 

Integration and Optimization of the Core CRM Solution Image

Integration and Optimization of the Core CRM Solution

Nextcom

 

The Nextcom CRM solution was developed by our client, but we were asked to optimize, upgrade, and manage this software. We customize, update, and integrate various functional modules such as Microsoft Office 365 and Google Calendar integrations. Ongoing tech support and maintenance help the

client provide its CRM services to over 2,000 per day.

 

Client feedback: 

 

“Diceus learns and performs processes well. Their work is reliable. The developers understand our requirements very well, so we can assign them documentation directly. They know our system, and can develop what we need. And they can handle complicated tasks without needing much direction, if any.”  

 - Steinar Talmoen, Co-Founder at Nextcom Evolution 

 

Client country: 

Norway 

 

Technologies: 

.NET, MS SQL, HTML, REST API 

 

Industries: 

CRM solution, Telecom 

 

Services: 

Custom Software Development, Software Support, System Integration Services 

Online Car Auction System for Multinational Logistics Brand Image

Online Car Auction System for Multinational Logistics Brand

Lion Trans, auction

 

Published on site: https://diceus.com/case-studies/online-car-auction-system/ 

 

Our client needed a powerful solution for car trading that could boost its logistics/transportation services. We designed and created the car auction platform with accounts for buyers, sellers, and admins. Via it, participants can compare and choose lots, set bids, get extensive info about vehicles. The trading process is similar to traditional auctions but automated and digitized.

 

Client feedback: 

 

“The quality of the finished portal functions is excellent. Diceus provides expert development services at a reasonable cost. They deliver their work in a timely manner. Customers can expect a communicative and proactive team.” 

- Alexander Baravkov, Product Manager at Lion Trans in Georgia 

 

Client country: 

United States of America 

 

Technologies: 

.Net + Vue JS, .NET Core, C#, SendGrid, SSO, Microsoft Azure Cloud 

 

Industries: 

Automotive, E-commerce 

 

Services: 

Software architecture, UI/UX design, Web app development, Custom software development, System integration services 

Subscription Management and Enterprise Functionality in Existing Web Apps Image

Subscription Management and Enterprise Functionality in Existing Web Apps

For the life-cycle assessment team, we completed major upgrades to their software. We were involved in architecture planning, system integration, and web app development. In total, we added 33 new enterprise modules, including automated subscription management, enterprise management, and accounting features that reduced manual effort by 80%.

 

Client feedback: 

 

“The project ran smoothly. Diceus delivered good work and increased resources in an effort to maintain deadlines. The project itself was adding functionality to an existing web app and Diceus had to quickly become familiar with a very large code base to deliver the work which is commendable. We will consider them for future projects.” 

 - Richard Haynes, CEO at eTool 

 

Client country: 

Australia 

 

Technologies: 

.NET/ASP.NET, Sitecore, MySQL 

 

Industries: 

Computer Software, Construction 

 

Services: 

Software architecture, System integration services, Web app development

Medical Research System for the Ministry of Health Branch Image

Medical Research System for the Ministry of Health Branch

Lean, E-review

Published on site: https://diceus.com/case-studies/medical-research-system/ 

Combining custom software development, data migration, and

system integration services, we created a brand-new platform for faster medical research funding decisions. The software was created for the Saudi Arabian company working under the Ministry of Health. It helps both domestic and international researchers and approval committees, reduces the review time to just six weeks. 

Client feedback: 

“A great tool connected directly to our services. Decision-making for healthcare grants is 100% transparent now.” 

- Mohammed Albarrak, Solutions Development Manager at Lean Business Services 

Client country: 

Saudi Arabia 

Technologies: 

C#, PostgreSQL, ReactJS, TypeScript 

Industries: 

Healthcare, Government 

Services: 

Custom software development, Data migration services, System integration services 

Human Resource Management Software for Businesses Image

Human Resource Management Software for Businesses

Teambase, HRM

 

Published on site: https://diceus.com/case-studies/hrm-solution/ 

 

This

ultimate custom solution helps HR departments handle their daily tasks. Through web and mobile interfaces, users can manage employee records, process payrolls, complete onboarding processes, work with documents, and evaluate employee performance. The tool increases employee satisfaction by 50% and reduces paperwork by three times.

 

Client feedback: 

 

“My overall feedback for Diceus is very positive. They’re a good provider, and the company is still young and hungry. As such, it can be very accommodating and easy to work with them. In a previous capacity, I’ve worked with several outsourced players; by comparison, the experience with Diceus is very agile and nimble.” 

 - Robert Koval, Managing Director at TeamBase DMCC 

 

Client country: 

United Arab Emirates 

 

Technologies: 

.NET / Angular, Microsoft Workflow Foundation, ASP.NET MVC5, Microsoft Azure Cloud, HTML5, Jquery, Bootstrap, Knockout, CSS, Telerik Kendo UI, WWF, Entity Framework, Visual Studio Online, Visual Studio 2015, Git, Git Extensions, NUnit, Selenium (Black Box), NewRelic, SendGrid, FreshDesk, Atlassian Jira, Team Foundation Server Online, MS Project 

 

Industries: 

Human Resource, Computer Software 

 

Services: 

UI/UX design, Web app development, Mobile app development, Custom software development 

All-in-one Insurance Management System Image

All-in-one Insurance Management System

InsuBiz

Published on site: https://diceus.com/case-studies/all-in-one-insurance-management-system/  

Starting from initial software

architecture, we designed, developed, tested, and deployed the comprehensive insurance management tool. It facilitates operations related to policies, risks, workflows, quotes, contracts, and finances. Thanks to this software, the client’s company improved risk mitigation and customer relations. 

Client feedback: 

“The Diceus’ team is flexible in this collaboration, their expertise shines. I like that they are not afraid to suggest alternative designs. If Diceus’ team thinks that my way of crafting a user interface is not ideal, they will confront me with an alternative. They don’t simply take what I give them and run with it if there is a better way.” 

- Søren Hundebøll, Founder at InsuBiz 

Client country: 

Denmark 

Technologies: 

ASP.NET MVC 5, AngularJS, Bootstrap, Jetbrains, Data Grip, Microsoft Azure Cloud, MSTest, Navicat, Preprocessor, RXJS TypeScript, SendGrid, SSL (CloudFlare), WebStorm, C#, .NET Core 

Industries: 

Insurance, InsurTech 

Services: 

Software Architecture, UI/UX Design, Web App Development, Custom Software Development, Manual Testing, Automated Testing 

Medical Errors Filing System for the Ministry of Health Branch Image

Medical Errors Filing System for the Ministry of Health Branch

Lean, Medical errors

 

Published on site: https://diceus.com/case-studies/medical-error-reporting-system/

 

This comprehensive error reporting platform speeds up the complaint processing twice. We created it for the government-owned company that works under the Saudi Arabian Ministry of Health. The software lets users manage the entire complaint process, from filing to the court. It also integrates with the national e-authentication system. 

 

Client feedback: 

“The platform automates the entire complaint workflow and ensures patient identity. We can now plan error compensation and prevention faster!” 

- Mohammed Albarrak, Solutions Development Manager at Lean Busines Services 

 

Client country: 

Saudi Arabia 

 

Technologies: 

C#, PostgreSQL, ReactJS, TypeScript 

 

Industries: 

Healthcare, Government 

 

Services: 

Custom software development, Web app development, System integration services 

Restaurant Rewards Platform and Apps for Coffee Retailer Image

Restaurant Rewards Platform and Apps for Coffee Retailer

Arabica, a famous coffee retailer from Japan, wanted to digitize their rewards system. We developed the all-in-one solution with four apps (two for customers and two for admins), a separate administrative platform, and an integrated database. The whole solution introduces rewards accessible via smartphones, online shopping, delivery, and remote ordering.

 

Client feedback: 

 

“Diceus works hard for our company. They’re a professional team with skilled developers. We’ve had open communication with them. Diceus is better at providing transparency than other companies in their industry.” 

 - Fares Almuhanna, Syyve Representative for % Arabica 

 

Client country: 

Japan 

 

Technologies: 

C#, .NET Core 2.0, Android, iOS, Microsoft Azure, Microsoft SQL, Xamarin, Vue.js 

 

Industries: 

Restaurants, Retail 

 

Services: 

UI/UX design, Web app development, Mobile app development, Manual testing, Automated testing, System integration services 

Claims Management Solution for Insurance Teams Image

Claims Management Solution for Insurance Teams

Teambase, BenefitNet

 

Published on site: https://diceus.com/case-studies/claims-management-system/ 

 

This universal solution helps insurance dealers and brokers, HR departments in companies, and employees. All the related parties can effectively manage employee benefits, including the self-managed ones. The software is simple and intuitive, its end-users can start working almost immediately. This tool improves insurer-business-employee cooperation by 25%.

 

Client feedback: 

 

“The collaboration has increased by as much as 25% each year, thanks to Diceus’ technical capabilities and quick feedback adoption. The team’s professionalism, cost-effective rates, and consistent delivery continue to support both the engagement and product end-users.” 

 - Robert Koval, Managing Director at TeamBase DMCC 

 

Client country: 

United Arab Emirates 

 

Technologies: 

.NET / Angular, ASP.NET MVC5, Microsoft Azure Cloud, HTML5, Jquery, Bootstrap, Knockout, CSS, Telerik Kendo UI, WWF, Entity Framework, Visual Studio Online, Visual Studio 2015, Git, Git Extensions, NUnit, Selenium (Black Box), NewRelic, SendGrid, FreshDesk, Atlassian Jira, Team Foundation Server Online, MS Project 

 

Industries: 

Insurance, Employee Benefits 

 

Services: 

Software architecture, UI/UX design, Web app development, Custom software development 

Insurance Solutions Image

Insurance Solutions

A unique product that helps insurers, brokers, and employers administer their employees’ benefits. It effectively automates and optimizes the complicated workflows related to census management, claims management, invoicing and premiums, analytics as well as streamlines the complex relationship between clients, brokers, and insurance providers. 

To know more details about the project, please visit 

https://diceus.com/benefitnet/

The solution has been successfully deployed with several brokers in the region and currently services more than 150,000 users.

The delivered product is built on our custom framework, which is developed on core basis of ASP.NET MVC 5 framework.

Key features:

  • automation key business processes for insurance companies and brokers;
  • multilingual system;
  • member self-service;
  • total rewards statement;
  • analytics and reports;
  • сorporate HR admin panel

 

HR System - FSA Image

HR System - FSA

FSA - a simple, interactive portal that combines all aspects of effective benefits management. One integrated platform provides easy administration for employer and employees with intuitive user-friendly design. Extensive information security infrastructure protects personal information.

For more details about project please check: https://diceus.com/fsa/

The

main features we've implemented for the product:
  • HR Policy management;
  • benefits management;
  • employer and HR reports;
  • smart administration;
  • streamline management;
  • employee communications library;
  • personal service, support & guidance.

The delivered product is built on our custom framework, which is developed on core basis of ASP.NET MVC 5 framework.The delivered product is built on our custom framework, which is a developer on core basis of ASP.NET MVC 5 framework.

Self-marketing and Branding  system for autodealers  Image

Self-marketing and Branding system for autodealers

Webspin is a comprehensive system that streamlines the work of salespeople giving them an opportunity to boost their sales by generating more leads and promoting brand awareness through different social channels.  

Key Features:

  • Brand promotion 
  • Lead generation 
  • Interface usability 
  • Built-in analytics system 
  • Content strategy management 
  • Built-in SEO
capabilities 

Technologies used:

  • C#  
  • Javascript 
  • .NET core 
  • ASP.NET Web API  
  • Angular, vue.js + framework7, knockout + jquery 
HR/Benefits Administration Solutions Image

HR/Benefits Administration Solutions

We conduct development of cloud-based products for a UAE software firm, providing full-stack coding, QA, and project management resources to support a growing customer base.

To see more details about project please see a presentation: https://diceus.com/teambase/

Teambase HR is an administration tool or (HRMS) that will make managing staff, trade licences,

holiday requests and more, quick and simple. 

It helps to automate and streamline the HR function of organizations which leads to increased efficiency and productivity. 

Key features which we developed for a product:

  • Reports & Analytics
  • Automated Email Notifications
  • Alerts & Reminders
  • Shared Company Calendar
  • Announcements & Company Events
  • Document Management
  • Staff Management
  • Organisational Chart
  • Reports & Analytics
  • Automated Email Notifications
  • Alerts & Reminders
  • Shared Company Calendar
  • Announcements & Company Events
  • Document Management
  • Staff Management
  • Organizational Chart

To see more details about project please see a presentation: https://diceus.com/teambase/

 

Insurance Broker Solutions Image

Insurance Broker Solutions

Solutions for: Policy administration, Claims administration, Census administration, Company administration, Flexible Spending Accounts, Medical/Nonmedical claims, Carriers/Insurers administration, HR/Employer/Broker/Insurance companies portal, Insurance package administration, Medical network/Clinics administration, Employees and Dependents administration

Construction and Financial Management Solutions Image

Construction and Financial Management Solutions

Financial management system for the construction industry.

Diceus eBook: How To Create Multitenancy Cloud Framework

"How To Create Multitenancy Cloud Framework" 

After years of implementing successful solutions for well-known customers, our strong team has put all the best architectural practices and concepts together – and now we’re announcing a book: "How to create a Multitenancy Cloud Framework" for any type of business solution based on Microsoft technologies.

Along with everything mentioned above we are going to share some

more important points about Azure.
Social Networks  Image

Social Networks

Connector.org is a social network that provides tools and technologies for the Christian community. YouTube channel: https://www.youtube.com/channel/UC9acux49Ll0pFvnAk-8FDog

MUSICAL VOTING PLATFORM Image

MUSICAL VOTING PLATFORM

Crowdsurfr -  a brand-new platform for creating bright events with regard to the clients’ preferences, favorite musical artists, and bands in Denmark and all over Europe. Both users and event planners received an entirely innovative and unique tool to vote and create an event that they like. Crowdsurfr offers people to listen to music, look through the photos of the artists, and find them in social media networks. Here, among

other fans, you will meet a lot of like-minded individuals and friends. 

What features do the users get with the platform:

  • vote for their favorite artists;
  • create events;
  • reserve tickets online.

What features do the  planners get with the platform:

  • tickets pre-sales;
  • viral marketing;
  • create an audience.

Reviews

Sort by

Microsoft Stack Cloud Development for Software Provider

"They have certainly contributed to our growth, and I’m happy with the collaboration."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Feb. 2011 - Ongoing
Project summary: 

Diceus conducts development of cloud-based products for a UAE software firm, providing full-stack coding, QA, and project management resources to support a growing customer base.

The Reviewer
 
11-50 Employees
 
Dubai, United Arab Emirates
Robert Koval
Managing Director, Teambase DMCC
 
Verified
The Review
Feedback summary: 

The collaboration has increased by as much as 25% each year, thanks to Diceus’ technical capabilities and quick feedback adoption. The team’s professionalism, cost-effective rates, and consistent delivery continue to support both the engagement and product end-users. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Teambase is a Dubai-based solutions provider. I am the managing director of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Diceus?

We needed help building one of our cloud products. 

SOLUTION

What was the scope of their involvement?

Diceus is working as an outsourced provider for our company on the product development side as well as on project execution. We’ve worked with Diceus on two products, one of which is a cloud-based solution for the insurance industry, specifically brokerage. The other is a cloud-based HR package. Diceus has provided development power, both on the backend and the frontend, and quality assurance. The product management is done on our side.

In terms of language and platform selection, we’ve been focused on the Microsoft Stack: C#, ASP.NET, and Azure. There wasn’t a lot of expertise in terms of cloud implementations in 2011 since the field was not very developed. But, as our collaboration grew, Diceus has become more mature. We have been working together with them on this journey and have been fairly aligned in terms of capabilities from the beginning.

We execute project-related work for clients, and Diceus has provided coding, QA, and project management resources on this side as well.

How did you come to work with Diceus?

We found them through a recommendation. We were a relatively small company and were looking for someone who could provide cost-effective, good-quality solutions. We worked with Diceus on an initial trial basis, and the collaboration grew from there.

How much have you invested with Diceus?

The cost of Diceus’ work will be in the range of $500,000 for 2017. We’ve been working with them for a number of years, and the involvement started fairly slow since we didn’t have as much work at the time. On average, we’ve grown the relationship by 20%–25% per year. The workload does tend to fluctuate, but our biggest growth has been in the last three years.

What is the status of this engagement?

We started working with Diceus in February of 2011.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

I can’t share any specific figures. But, especially on the product side, we’ve mainly relied on Diceus, out of the three vendors we’re using. They have certainly contributed to our growth, and I’m happy with the collaboration. In terms of delivery quality, communication, cost, and all other remaining factors, we’re happy with Diceus. Like any relationship, there are a few glitches here and there, but the partnership is working very well.

How did Diceus perform from a project management standpoint?

They’re fairly effective on this front. We primarily handle the product side, but Diceus does execute a couple of project-related tasks, and I’ve been happy for the most part. In terms of project management methodology, we’ve basically provided Diceus with our framework. They adopted it fully, at least as far as our projects were concerned. Everything from meetings to timesheets and project summaries is managed on our end. Diceus has been able to adopt our approach quickly. In terms of the timeliness of their response, we’ve never had any issues.

Especially when outsourcing to a third-party, we’re always a bit nervous, and we did have an initial handholding period of nine months. After that, we were able to take a step back and have Diceus take the lead, directly communicating with the client.

What did you find most impressive about Diceus?

My overall feedback for Diceus is very positive. They’re a good provider, and the company is still young and hungry. As such, it can be very accommodating and easy to work with them. In a previous capacity, I’ve worked with several outsourced players; by comparison, the experience with Diceus is very agile and nimble.

Are there any areas Diceus could improve?

Some of Diceus’ members could improve their communication skills. This is not a huge concern for us since we tend to communicate with the team through their leads. Their English communication is good, but not as good as it could be. I’m sure that Diceus is working on that.

We’ve been working with Diceus for a long time, and we’ve managed to iron out the majority of our issues. We pass each other feedback, and I’m happy with them. 

5.0
Overall Score The underlying theme is that I’m very happy working with Diceus.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    In terms of availability, I’ve never had concerns about Diceus. The projects we’ve executed with them were always delivered on time and within budget.
  • 4.5 Cost
    Value / within estimates
    Diceus is not the cheapest, but we chose Ukraine because of their communication skills and quality of delivery. Diceus isn’t asking European or American rates, so, for the value that we’re getting, I rate them highly.
  • 4.5 Quality
    Service & deliverables
    We’ve been working with Diceus for a number of years because they’re a good provider. The overall quality is good, but I don’t want them to be complacent. Diceus has some improvements to make in frontend expertise. We complement that, so I’m happy.
  • 5.0 NPS
    Willing to refer

Internal Python Development for Insurance Software Firm

"I was looking at an [internal] estimate in the $100,000 range, but Diceus is likely to wrap the project up for around $60,000."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

Diceus created an internal budgeting application in Python. In the process, they adopted new data transformation processes per the client's specific requirements.

The Reviewer
 
11-50 Employees
 
Springfield, Missouri
Phil Reynolds
CEO, Britecore
 
Verified
The Review
Feedback summary: 

Diceus picked up unfamiliar technologies and used them effectively to deliver satisfactory quality code in line with client's timeframe expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We build property casualty insurance administration systems. I am the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Diceus?

I needed overflow capacity for some internal projects that were ongoing inside our company. My internal development team is very dedicated to our primary product, BriteCore. Diceus helped me develop an administrative application that allows me to effectively produce cash flow forecasts.

SOLUTION

What was the scope of their involvement?

Diceus built a cash flow projection application for budgeting. I asked them to build it using our team’s technology stack. They had to learn how to use Python, Flask, and AWS deployment from scratch. We also did monitoring and logging through CloudWatch and CloudTrail. They’ve done a great job of picking all the up very quickly.

I started out with a graphic designer and a programmer. Then, as we made our way past the initial screen concepts, I was working with a single programmer.

How did you come to work with Diceus?

Since I run a software company, I get daily emails from outsourcing firms that want to do work for me. I normally delete them, but I have a standard response that I send back asking the would-be contracting firm to complete an engineering code challenge that we have posted publicly on GitHub. No one ever follows through, but the Diceus team accepted the challenge and completed it to prove their abilities and commitment to a partnership. They did a great job which showed a lot of initiative and I really appreciated that.

How much have you invested with Diceus?

We’ve paid $40,000 for their services.

What is the status of this engagement?

We started 6 months ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

My engineers provided a ballpark for how many hours they thought the project would take internally. I was looking at an [internal] estimate in the $100,000 range, but Diceus is likely to wrap the project up for around $60,000. That’s a huge win for a small business.

Much more impressive than the cost however, was their ability to learn our tool stack. Prior to this engagement, Diceus’ online portfolio and resume stuff was all .NET. They were mostly a Microsoft shop, but we’re open-source guys using Python and other languages. I told them, “I would love to give you a shot, but I need you to work in my toolset. If I ever have to take this project back to my internal staff, I want it to be in a stack in a framework that we’re familiar with.” They took the time on their end to become familiar with our environment, our programming languages, our design patterns and did so at an impressive pace. A month or so after our initial engagement, they were pretty much up to speed enough that they could move forward with the project at a rate that I am pleased with. That’s another huge success story. They were willing to learn a totally new technology stack, workflow patterns, and tools that they were not familiar with.

Despite the time difference between my home state of Missouri and their location in the Ukraine, they have been great about being available when I have time during my business day. That was one of my major concerns, working with a team that was remotely located many time zones away. Their flexibility is a third impressive factor in our engagement.

How did Diceus perform from a project management standpoint?

I served as the business analyst/project manager for the project. I’ve asked them to use all of my toolset which they’ve readily done. We utilize Slack in our company for internal messaging and they have participated there actively. They have required ongoing direction as any project does, but they have responded positively to all of my feedback.

What did you find most impressive Diceus?

One of the biggest challenges in the project is that I did not want them to utilize a standard SQL database for storage. In the budgeting app, we established budget categories by month and there are baselines that you can project forward and things like that. Instead of storing each of those records in a database table, I wanted them to utilize DataFrames through the Pandas library. Using Pandas, we can perform ETL [Extract-Transform-Load] and data transformation easily, but it requires the adoption of new paradigms. No one inside of Diceus had used Pandas before, but they deployed the environment and my data model that I articulated very, very well. Not only did they learn a new tool, but they deployed that tool in the way that I asked them to. That’s something that’s not very easy to do.

Are there any areas Diceus could improve?

This is something we’ve already worked out with them. At the very beginning I was driving the entire process and that required a lot of my time; I’m a busy CEO. I had a sit-down conversation with them about 2 months in and said, “We need new processes for communicating here.” They were very responsive to that and established new processes.

4.5
Overall Score They have done a great job doing what I asked them to do.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    I’d give them a 5 for availability because they’ve always been immediately available. We had some initial scope challenges, but those were cleared up quickly.
  • 5.0 Cost
    Value / within estimates
    They’ve been able to deliver the software I expected at a price point that I think is very advantageous to us.
  • 4.5 Quality
    Service & deliverables
    They’ve done an excellent job. The quality of the code and the adherence to business direction has been excellent.
  • 5.0 NPS
    Willing to refer

User Interface Development for SQL Server Specialists

"Diceus is No. 1 when it comes to meeting the deadlines compared to dozens of other providers we work with."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2015 - Ongoing
Project summary: 

Starting with a small trial run project, Diceus has earned their place as the largest development partner for a company that produces database solutions software.

The Reviewer
 
51-200 Employees
 
North Carolina
Operations Manager, Development Firm
 
Verified
The Review
Feedback summary: 

The largest pro may be their dedication to on-time and on-budget deliveries. The only downside is that their initial project estimates can be off base if devised too hurriedly and without sufficient forethought.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company is a developer of value-added software solutions for SQL Server. We cover the needs of both database developers and DBAs [database administrators] with our products. I am the operations manager. I cooperate with all of our product development teams to ensure that we have protocols and systems in place to continuously prospect the market's needs, to plan new product roadmaps, develop products efficiently, and ship them out to production. I have been with the company for almost 10 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Diceus?

We needed to augment our product development velocity with help from external resources. We were looking for a company or team that can provide holistic software solutions for our product requirements.

SOLUTION

What was the scope of their involvement?

We have cooperated with Diceus on several projects so far – the latest one being complete front-end/user interface development for one of our products. Our developers prepared requirements and functional specifications while Diceus provided a solution that we can utilize within our product quickly.

How did you come to work with Diceus?

We cooperate with multiple external software development companies and teams. However, Diceus is our largest provider so far. We selected Diceus for a larger and more complex project. Previously, we did a trial run with them using smaller projects where they were able to finish them ahead of schedule while meeting all our requirements.

How much have you invested with Diceus?

The latest mentioned project budget is about $53,000. We're unsure about the exact manpower on the Diceus side as they are providing us with complete turnkey project management, and they are assigning new resources for each new project we spinoff. Our budget for all Diceus projects in the past 12 months was more than $100,000.

What is the status of this engagement?

We started working with them in April of last year [2015]. The latest mentioned project started in late August or early September of this year and will be finished in December. We are currently on schedule, and Diceus is meeting all agreed milestones.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

That is not applicable because we utilize solutions provided by Diceus only as parts of our larger, proprietary products.

What did you find most impressive about Diceus?

The number one reason why we keep coming back to Diceus is their dedication to delivering on or ahead of schedule, which is very rare in software development.

Are there any areas Diceus could improve?

They could improve the accuracy of initial project estimates by dedicating more time to estimating the projects up ahead and asking more questions to clarify uncertainties.

5.0
Overall Score Diceus saved us a lot of time and have sped up development timelines for many of our projects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The highest score possible because Diceus is No. 1 when it comes to meeting the deadlines compared to dozens of other providers we work with.
  • 5.0 Cost
    Value / within estimates
    We have never had a situation where costs exceeded the original project cost agreement.
  • 4.5 Quality
    Service & deliverables
    We're happy with the quality of the work, although we occasionally need to polish projects off at the end.
  • 5.0 NPS
    Willing to refer
    They are our best provider of additional development bandwidth and have never said no to a project.

White Labeled .NET Development for Software Startup

"We’ve been really pleased with that working relationship. I have a lot of respect for these guys and like them personally as well..."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2016 - Onging
Project summary: 

The development partnership began with a single .NET resource and has since grown to include a three developers, a business analyst and a tester.

The Reviewer
 
2-10 Employees
 
Memphis, Tennessee
Managing Partner, Development Firm
 
Verified
The Review
Feedback summary: 

The client is happy with the quality of their work and has given Diceus increasing amounts of responsibility and autonomy. They have delivered upon their promises, though some timeline estimates are rosier than reality.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We provide software and digital marketing solutions to the automotive market, basically dealers in the United States. We are branching out to other industries very soon. I am the chief operating officer and one of the owners. I’m basically the business developer so I provide the storyboards and business requirements.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Diceus?

The biggest challenge was that since we develop software, we needed a software provider and a developer team. We looked around and worked with a couple of different companies. We were somewhat satisfied, and that’s when I found Diceus and looked at some of their work. We started a small project with them and it’s grown, and we’ve been really happy with their development work so far.

SOLUTION

What was the scope of their involvement?

As a startup, cost from our company’s standpoint is huge and development costs are very high, especially in the United States. So we had to look for lower cost options. We were introduced to Diceus via a freelancing website.

We were wanting to build out a set of business intelligence tools with leaderboards and stats, and a competition system that was from our software. We wanted to build those metrics to help dealers incentivize their salespeople to use our system. So we bid that contract out and Diceus won.

Since then, we’ve given them basically everything. They’re my extended team. They’re just developers, and whether they’re sitting next to me in the office or overseas, they carry out my vision of what kind of software I want to build. One of the things that our base system was built in was .NET, so we needed someone that was still familiar with that base. They were, so that was one of the things that were key. Other than that, we just wanted someone that had some experience in building out leader board stats, competition type systems with graphics, and business intelligence that also could work on websites and other types of software. As I interviewed them and looked at their prior work, I knew they had a lot of people on their staff that could help us and they had different skill sets, so I knew I wasn’t just going with someone that had two or three developers. At the time, I believe they had over 20 employees. So I knew they had a lot of skillsets. I know they coded for us in PHP and other languages, but I would be starting to talk above my skill level.

What is the status of this engagement?

We started reaching out to them in March or April [2016], and then after that project was successful, we gave them another project. They quoted the first project, and after really liking working with them, we made the decision to have someone assigned to us that would be on our team and that we would call our own developer. From the planning perspective, it allows that if something goes over, they’re not under the gun trying to come up with the exact price. We’ve got someone that’s working for us to build stuff out and we can build a relationship with that person. That’s what we did. Then from that, we were getting great results and so we added two more. And then, we added two more again. So we’re continuing to add people. We still have a lot of remaining work to do, but we’re probably on pace to do $300,000 with them this year.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

A lot of that is driven by sales. I would say that we’ve had multiple deployments. They have been successful.

We’ve continued to ramp up resources as we built trust and confidence in their abilities to develop and internally manage the work. We’ve been really pleased with that working relationship. I have a lot of respect for these guys and like them personally as well, so it’s been a really good relationship.

How did Diceus perform from a project management standpoint?

We have developers, the business analyst, and the tester. We use two main pieces of software. JIRA allows you to enter tickets and plan sprints from an Agile perspective. We’re using more of an Agile type model blended with Waterfall, but still more Agile. We also use Microsoft Project Manager, and the business requirements are typically sent over in Microsoft Projects, PowerPoint, or Word and Excel. We Skype every day.

What did you find most impressive about Diceus?

When I look at working with people and hiring them, I determine whether they have the skillset I need, the work ethic, and a good attitude. It’s hard to know work ethic and good attitude until you have a relationship there. They definitely have the skill set, but what I’ve been really impressed with is their work ethic. They’re super hard workers and super smart. They’ve got great attitudes. They’re very dedicated to my company’s success. I think they feel it as a win-win, and they’re working on something that’s a win for them personally and wins for their own company. I think it’s been a great business relationship. I’m super proud of the decision we made to go with them. I can’t say anything but good stuff.

Are there any areas Diceus could improve?

It’s easy to not take into consideration unexpected things. From an overall planning perspective, it takes a little bit longer than you might expect in the beginning, and it’s because you start peeling back that onion and you’re like, “Oh, I didn’t know this was here. Of course, it would’ve planned differently.” It’s just not knowing what you don’t know, which they could’ve done differently because they don’t know our systems. If anything, if they said in the beginning stages it was going to take three weeks, I probably should’ve said five just to make sure. But other than that, I can’t think of anything. We’ve made a couple of adjustments on the team with personnel after we saw a couple of guys doing good, but maybe not as good as we thought. They’ve been proactive on that. In hindsight, it’s really more about expectations and planning and that’s just as much my fault as anybody's.

5.0
Overall Score I think they’re awesome.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve always said to not let a time zone be an issue. If I need them at midnight their time, they will be available.
  • 5.0 Cost
    Value / within estimates
    They go above and beyond. I’m paying for full time employees, but they’re definitely giving me more than 40 hours a week. It’s not that I’m asking for it; they just want to. They definitely have a fair price for our negotiated rates.
  • 5.0 Quality
    Service & deliverables
    When I provide screenshots, my drawings, or my own business requirements, they always do what I ask and then they make suggestions to make it better which is what I want them to do.
  • 5.0 NPS
    Willing to refer

Backend Redevelopment for Home Rental Site

"They want to understand and empathize with the issue to solve it as effectively and efficiently as possible."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. - Nov. 2016
Project summary: 

Diceus inherited a custom CMS that was not documented and very unstable. Their goal was to understand the code, support it, stabilize it, modernize it and integrate acquired businesses' onto it.

The Reviewer
 
Sole Proprietor
 
Charleston, South Carolina
Michael Ostack
PM Consultant, Four Shore Consulting
 
Verified
The Review
Feedback summary: 

Pros of the partnership included professionalism and work ethic.  The decision makers ultimately elected to work with an onshore team purportedly due to the urgency of their change requests, but Diceus had made themselves available during the client's business hours.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Four Shore Consulting is a company that works with businesses to provide project management, information systems consultation, and Professional Development training.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Diceus?

Diceus was brought on to take on somebody else’s source code and the development of a custom CMS [content management system] for the website, and my role was to work with them to fix bugs in it, as well as upgrade it for another company that is a vacation rental company that utilized that CMS to populate their website. I was working on behalf of the property rental site.

SOLUTION

What was the scope of their involvement?

We would meet daily and we would collaborate in Basecamp software on the issues that were coming up on the website. Diceus would work with their development team to repair those issues. Diceus successfully repaired many issues and was instrumental in migrating new business acquisitions onto the CMS platform. The CMS would make API calls into the end-client's software to pull reservation data, photos and pricing. The program then added additional graphics, reviews and other information into a database that was to be displayed on the company's custom website. Some of the program was also responsible for providing information for email campaigns from the database.

How did you come to work with Diceus?

After a 45-day interview process, the company I worked for introduced Diceus as the development company I'd be working with.

How much have you invested with Diceus?

It was about $35 an hour for development and project management time. They were contracted at $10,000 a month.

What is the status of this engagement?

The engagement was cut short due to the vacation rental company taking negative advantage of a probationary clause on the last day before the contract renewal. It was no fault of Diceus that the company chose to change developers. Diceus was just getting up to speed on the inherited programming when their opportunity was cut short.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I was very pleased with the attitude that they had, being unfamiliar with the industry along with their ability to understand code that wasn’t created or commented on, which got dumped in their lap to unwind and figure out. They were “nose to the grindstone” as far as working extra hours. I would say they overworked the hours they got paid for due to the learning curve on the front-end. They definitely gave their effort at maintaining this project. It was no fault of theirs that the management decided to move to a different company. I would recommend Diceus’ aptitude and also their professionalism in any kind of development going forward.

What did you find most impressive about Diceus?

They did especially well partnering with the business itself. They’re truly a partner that will help solve the problems, and they’re not somebody that are just billing for hours. They want to understand and empathize with the issue to solve it as effectively and efficiently as possible. Given a fair shake, if they were able to utilize their best practices to rework the software, they would’ve excelled at that. But the management company never allowed them the ability to do that with the urgent and overbearing expectations they had.

Are there any areas Diceus could improve?

I don’t think so. They were very responsive. They overworked the hours to get the job done. They were accommodating to the 7-hour time difference. They had a strong command of English and worked hard to make sure they communicated with us. If they didn’t understand something, they worked with me to ensure they could understand. There was no real huge communication gap because they had a strong aptitude and technical understanding of what they were doing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Anytime I needed them, they were always there. They even solved emergency problems in the middle of the night that weren’t really emergencies in the first place. Their dedication to the task at hand was exemplary.
  • 5.0 Cost
    Value / within estimates
    If you’ve ever priced American firms, $35 an hour is pretty good, so their cost and value is a five due to them also being a partner with the issues and not just trying to bankroll their hours.
  • 5.0 Quality
    Service & deliverables
    Sometimes the difference between the business lingo and the technical lingo is challenging. But they always tried to ask specific questions so they knew they were doing what the business needed.
  • 5.0 NPS
    Willing to refer
    They would be on my short list of able-bodied developers that are understanding of the newest technologies and also capable of understanding the older technologies that they were handed.

Backend Resources for Microsoft Stack Legal Website

"The [end] client was not forced to accept any compromise in their expectations, which for me was a huge positive."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2016
Project summary: 

Diceus customized a content management system for an end client in the legal industry that was using a Microsoft technology stack.

The Reviewer
 
51-200 Employees
 
New York Metro Area
Andrew Kagan
CTO, Planet Technologies
 
Verified
The Review
Feedback summary: 

The work product was excellent and the team was responsive to changes within the project. However, the client wishes that Diceus' design efforts required less back and forth. They may have had a talent issue at one point but that was resolved or overcome.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

The company is an internet marketing and development consultancy. I am the chief executive officer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Diceus?

I had a client that needed a website redeveloped around a content management system that would provide better exposure in organic search for them. I reviewed a number of candidates. I used a couple of websites to find suitable candidates based on a request for proposal. Diceus was one of the companies out of the top three that I ended up selecting.

SOLUTION

What was the scope of their involvement?

They worked with platforms that the client was already using. The client wanted to stay with a .NET platform and that seemed to be Diceus’ specialty as they’re a Microsoft Certified Developer, so they’re conversant with Microsoft framework technology. They had also done a lot of work in the medical and insurance related verticals, similar to this client. 

When I said the project started in 2015, it was because we did a fully realized wireframe and design spec that was done in advance of the programming beginning. So they were handed off the design and were executing the background programming using the template that we provided. They really only interacted with me, and the client’s database programmer had some interaction with them as well.

How did you come to work with Diceus?

I thought they were equally qualified to the other two shortlisted companies, but in addition, their specific skillset and industry experience was the most appropriate for the client.

How much have you invested with Diceus?

We have invested $12,000. They came in on budget.

What is the status of this engagement?

Their involvement was from January to April 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I think they delivered exactly what they were expected to deliver. That was a positive. A lot of projects that I’ve worked on, especially with CMS customization, have a tendency for people to oversell their customization ability. These guys definitely showed a high level of programming expertise that I was looking for. In that sense, it was a success because the project was delivered on time and the client was very happy with the result. I think the overall result for the client was meeting their expectations in a way that was a positive experience for them. So often it goes the other way. The [end] client was not forced to accept any compromise in their expectations, which for me was a huge positive.

How did Diceus perform from a project management standpoint?

I think they performed very well. They’re halfway around the world. We were doing all of our conversation by email and Skype. There were milestones that I had set and they met all of them. When there were adjustments to be made to certain details of the project, they were responsive to those adjustments. We had a good turnaround when changes were made. They’re better than other non-US development teams that I’ve worked with in the past. The other thing that worked well with them was that there wasn’t as much of a language barrier as I’ve experienced with other outsourced teams and countries where English isn’t the native language. I worked with one of the owners of the company initially and then was assigned out to a specific developer. I didn’t require a really large team so they were only doing the programming aspects of the website. There wasn’t design involved and things like that. In the end, one person was able to handle it and once I was working with him. I think he was assigned directly to this project exclusively.

What did you find most impressive about Diceus?

They demonstrated a very high degree of expertise in the type of programming and the product environment that they’re working in, which is exactly what I was hoping to find. I would say their core competency was having a very strong depth of programming expertise and knowledge within this particular market, and also within the platform that they were working on.

Are there any areas Diceus could improve?

I think the only downside was that there was a bit of a language barrier, especially in communicating in terms of them executing visual content in such a way that it would match the description of what was specified. I don’t think they had an intrinsic design knowledge, and that required me to spend a little bit more back and forth describing visually what we were looking for when they were asked to execute something without having it predesigned for them. But I think that’s more of a cultural difference than anything else, and I was expecting it to happen. It was resolved successfully. It’s always a problem working with offshore resources on a cultural basis more than anything else. I feel like they were not resistant in any way.

4.0
Overall Score Only due to a certain cultural barrier and slight problems with communication because English is not their native language.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Even though they were meeting deadlines, there were occasions where they weren’t as responsive as I’d hoped. But when they got back, they definitely met the deadline. I think that may have just been a resourcing issue.
  • 5.0 Cost
    Value / within estimates
    They met the budget without exceeding it even when there were changes in the process.
  • 4.5 Quality
    Service & deliverables
    The quality of work was excellent. They did require certain things that I felt they should’ve understood. We had some back and forth on a design basis. Their core strength is really in programming. They need a little bit more guidance in the design area.
  • 5.0 NPS
    Willing to refer
    I would recommend them without hesitation.

Microsoft Stack Database & Marketplace Development

"What has surprised me is they do a good job of adding value as a team member."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Diceus has provided full Microsoft stack development for an online marketplace, utilizing design principles to repurpose Azure Table Storage as a relational database container in a unique way.

The Reviewer
 
2-10 Employees
 
Atlanta Metro Area
Tim Archer
Founder, Connector
 
Verified
The Review
Feedback summary: 

Pros included a strong sense of partnership and investment in the outcome of their projects. Their deliverables have been on time and the client highly values their work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a small company. We have a website that’s an online marketplace that sells e-learning curriculum and then there’s an interactive e-learning platform that runs in cloud services. I am the founder and owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Diceus?

They did all the software development for my site.

SOLUTION

What was the scope of their involvement?

Everything is designed in Microsoft technology, and it all runs on Microsoft Windows Azure platform cloud services. I had a few unique factors that made it a challenge. I wanted to make it a very scalable solution. By that I mean I wanted it to be relatively inexpensive to run during the startup phase but be able to scale up to be relatively large without any issues. Also to be relatively inexpensive in the larger scale as well so that I could have a low overhead operation. To do that I built a lot of it around the Azure Table Storage which is a No SQL database. It’s inexpensive compared to SQL Server for example. So, I put all the user information - user database and registration in SQL Server, but I put most of the content in the Azure Table Storage database. It’s a tradeoff in that the Azure Table Storage is not necessarily built for having a relational database and there are certain design principles that you have to use to make it work correctly. So, if you use it correctly, it scales up to massive sizes pretty well. But if you don’t know how to use it, it can be a disaster. I started the product with a different developer, and that developer failed because once they did the original NoSQL database design, I ran some performance testing on it and it wouldn’t pass, and they could not make it pass. So, I switched the development to Diceus, and we laid out the same design, and they went through it, and they were able to make it work. I’ve been working with them for the last 2 to 2 ½ years.

It has a social network aspect to it, so we built a small social network and the e-learning platform as well as the online marketplace for selling them and a few other little services there. It’s all built in Microsoft MVC technology - ASP.NET. That’s the main application platform that we used for it. It runs in Azure, and it runs in Azure’s platform as a service which is also a little unique in terms of being a bit different than just running in virtual machines. We had to develop it all and make sure that it doesn’t fail in the platform as a service environment. We used Windows Identity Foundation for all the security and developed a custom security token service that runs in MVC. We couldn’t use the standard out of the box WIF because of that. That was another unique challenge that we could work through.

How did you come to work with Diceus?

I found them through Freelancer.com. When you’re going through those crowd service platforms, it’s very easy to get linked up with the wrong company. A lot of them don’t know what’s going on. They will just post out their bids. Half of them will just use robots, and they’ll post a bid quickly, and you must know how to evaluate a company to make sure they truly understand the scope. You don’t just click the button.

My project was a little different because I had the unique technical challenges and some technologies that no one has used. If I was just doing MVC on top of a SQL Server database with no specific security requirement and no NoSQL it probably would’ve been a little easier. But I had to go through an interview process. I was able to interview Illia [Pinchuk] who runs the company at Diceus and talk to him. He could give me a complete work breakdown and estimates of the job. Through that, I could see that he had a really clear understanding of the work. He sought to understand my business whereas I interviewed with a few other companies and they just tried to do a sales job on how great they were, but demonstrated no understanding of what I was trying to accomplish or the technologies. They just tried to say they were great and they’d done all these other jobs successfully, and it wasn’t very compelling. The first thing Illia did was he dug in and understood what we were doing and what are the challenges you’re going through. I liked that, and once I went through it, he went and showed me some stuff that he’s working on that had a lot of similarities to what I was doing. One of the things that struck me is that he was very passionate about the work that he was doing, about the technology, and about what he was working on. That was a stark difference from some of the others because I could tell right away it was much more of a teamwork and a relationship that was going to be built there. That’s what made me select them.

How much have you invested with Diceus?

$75,000 to $85,000 in total but I started with another company. I’d say my investment with Diceus is around $60,000.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It’s up and running. We went live in August this year. I was running more beta testing for a year. They were supporting me through that. I went live in August regarding starting to market. I don’t think I have any metrics to share.

How did Diceus perform from a project management standpoint?

We run an Agile process on this. They were accustomed to doing it in Agile. We tend to plan one iteration at a time, and they would work with me on that. We’d agree to scope and everything, and then we’d do that iteration. They did a very good job. We’d have standup meetings, and they’d keep me up to date on what’s the latest status on a regular basis. We used Microsoft Team Foundation server. We used the online Team Foundation service for it, so I had my project already set up in there, and I just gave them access to it. They did a great job of tracking the task status - where they are and everything that I asked. They did a good job especially from the up-front planning which is the most important part - just breaking down the work and estimates, etc. but then just following through on everything regarding task updates and reporting status, etc. And then the billing has been perfectly seamless as well.

What did you find most impressive about Diceus?

Even beyond everything else that I told you which is what you hope for and expect but what has been over and above and what has surprised me is they do a good job of adding value as a team member. A lot of times when you outsource something they just do exactly what you tell them. We don’t always really know what we’re doing. No matter how much experience we have as a business, as a technology CTO, development manager or whatever - you don’t always know all the right answers all the time. But most outsource companies will just do what you tell them. What I liked about Diceus is their team - you put out your designs, but they’ll come back and say, “Are you sure you want to do it that way? What about this?” They share other ideas. It makes you better as a solution and as a company. That’s what’s been the part that I’ve liked best about working with them.

Are there any areas Diceus could improve?

No, I don’t think there’s anything.

5.0
Overall Score Everything’s been great. They add value and work with you as a partner.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have been perfectly on schedule every time.
  • 5.0 Cost
    Value / within estimates
    They’re exceptional in cost. They have a low rate considering if you go to Europe and some other areas. You can find those kinds of rates but with that level of expertise and quality is just an incredible value.
  • 5.0 Quality
    Service & deliverables
    Sometimes I’ve specified something, and as we implement it we want some changes. Some developers just don’t like it. Diceus spent time on weekends without me asking because they got excited about the project. That kind of things makes it an absolute 5.
  • 5.0 NPS
    Willing to refer
    I’m an advocate for them for sure. They like what they’re doing.
Verification

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BRONZE VERIFIED
Business Entity
Business Entity Name
UAB "Diceusas"
Status
Active
Jurisdiction of Formation
Lithuania
Id
303269560
Date of Formation
Mar 21, 2014
Last updated
Sep 15, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
27
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
October 6, 2020