What was the scope of their involvement?
Hacksmith Labs built the backbone of our e-commerce operations—notably, the site itself on Shopify, and utilizing ShipStation as well. As ours is not a “regular” e-commerce store, they built it to scale with that in mind. For example, we use a 30-foot-long truck as as mobile branding and a mobile DJ at charity events. As a result, Hacksmith Labs had to find a truck-tracking company that was able to track where the truck is. You can go to our website and find where our truck is at any time.
On the more “traditional” side of e-commerce, they developed an intake form where every charity can upload their logo and contact information, and create an info card about their organization. We then decide whether to accept the organization. Hacksmith Labs thought it would be easier to streamline this if we did it digitally. We then add the info card on to every sale because we want people to understand the charity’s mission; get bullet points and contact information about them; and find out about their base, reach, and online presence.
Now, they’re providing ongoing maintenance and implementing updates as needed.
What is the team composition?
Thomas (Co-founder, Hacksmith Labs) is my main point of contact. Sean (Partner, Hacksmith Labs) is great, too. I know them both well.
How did you come to work with Hacksmith Labs?
I’m a cancer survivor from my 20s and had just given a speech to a cancer-related organization. Thomas and Sean came up to me and wanted to learn more. I was so impressed by their friendliness and their personality that over the course of several years, we kept in touch. When we started CLOZTALK, they’re the ones I reached out to. I ran the concepts by them and they were ready to help build it.
How much have you invested with them?
We’ve spent $20,000 thus far.
What is the status of this engagement?
We started working together in July 2017 and the site launched in December 2017. They continue to work with us.