Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Through the app developed by Devfusion, we have been able to perform industry-specific user experience research. Our vendors can gain insight into reports of research methodologies and evaluation tools. This is a valuable advantage, given that dealing with hard numbers can be complicated. The app has simplified this to an extent, while also helping identify usability programs in user interface designs. This involved the examination of a UI [user interface], with the app judging the compliance to usability principles. Standardized usability checklists were included, which proved helpful for our users.
The app has only been live for a month, so we don't have a lot of feedback for it. What we've received has been positive. The app has proved useful in its 3 areas, allowing us to evaluate how well our clients can complete tasks on a set of competing services and products, determining which aspects of the product performed better than others.
How did Devfusion perform from a project management standpoint?
Devfusion handled project management well, especially for a startup. As soon as they received the contract, Devfusion performed well regarding meeting deadlines, engagement, and providing good quality of work. It was easy to communicate with them and relay what we wanted the app to be about. We have gone through a couple of tries, which is the case with almost any project, but it was easy for Devfusion to understand what we wanted. They were in constant communication with us, corresponded on a daily basis at times, and weren't afraid to ask us what we wanted. This can be a problem, especially with younger teams like the one from Devfusion.
What did you find most impressive about Devfusion from other providers?
What makes Devfusion unique in the industry is the reasonable price, compared to other projects we've run, and to the nature of our app. Another differentiator was Devfusion's ability to communicate and understand what we wanted. They took the time to look at our industry and cater to our needs from that perspective. By the end of the project, I estimate that Devfusion knew as much as we did about our field. I've never seen that kind of hands-on approach.
Are there any areas Devfusion could improve?
Because Devfusion is a new company, and because I've only dealt with them once, I couldn't say. There could be room for improvement, but Devfusion performed well during our contract, meeting all deadlines and delivering what was needed.