Web, Mobile, Analytics, Cloud technologies
We are focused on Custom Software Development and Web & Mobile Applications Development.
Our capabilities range from product strategy, product design & development, and ongoing product maintenance services.
E-commerce
We provide consulting services and develop complex and highload e-shops. We make e-commerce integration and implement analytics tools.
Startups
We are willing to be a part of your startup and stand for active participation in a project rather than strictly following the given terms of reference. We do care what we get at the end.
CRM systems
We develop CRM solutions individually for your business and enhance the level of interaction with clients.
Business automation
We analyze business processes, set up integrations, and help to reduce the cost of process automation.
HoReCa
Our extensive experience in integrations and excellent understanding of the industry gives us an opportunity to automate your business.
Got a project in mind? Get in touch

headquarters
other locations
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73 ChmielnaWarszawa 00-801Poland
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Portfolio
Nescafe, BMW, Mediacube, Fashion House, A100, MolaMola, Ulej

Personal account for b2b, automation of sales
We helped to digitize the large businesses, reduce the labor hours on working with customers, improve the service, and step into a new digital era. This allowed the company to differentiate itself from its competitors, introduce analytics and marketing tools, and automate many processes. In short, it has become more technological and efficient.
The sales in the b2b sector can be automated by creating personal accounts.
There are no more annoying calls from managers, forgotten items, lost correspondence, you do not have to wait a long time for the documents. Now everything is available in your personal account.
You can see your order history, you can specify in the calendar when you should make a payment. You can request an extended version of the catalog if you need it. You can control financial reporting. What is more, you receive individual offers and you can configure the receipt of notifications where it is convenient. And a manager is always in touch with you, even when you are in roaming.
Why is it cool for customers? At first, only small customers will be transferred to personal accounts.
At the same time, as the processes will be automated, one manager will be able to devote time to a larger number of customers. At the same time, in fact, nothing has changed for the managers. Managers used to work in 1C, and they continue doing so, just the number of customers and the labor costs have changed.
We do not just set up everything from scratch, we train our client's employee, help to understand everything so that later he/she could change all the necessary information on his/her own without destroying the client's business.
Moreover, we have helped to digitize the business and structure and optimize work processes and put things in order. Of course, the company has been functioning before, but it turns out that it can cut a lot of costs and avoid unnecessary actions.

Social Platform for IT Solution Provider
We created a platform that provides access to statistical data to influencers, automates financial interaction with them. It allows to maintain document flow, control salary payments to managers, hunt new bloggers, manage referrals and implement various marketing tools.
The original goal of the project was to automate the work performed by managers. It was not good to process tons of reports from Google manually. At the same time, they needed an account for bloggers, where all the statistics for the channel were displayed. After that, they needed payment automation. At some time, the client wanted to stop using third-party services that helped influencers register in the affiliate network, and decided to create the client's own cloud service.
Altogether it was supposed to turn into a system where statistical and financial information of users was collected, the functions of an "electronic wallet" were implemented. After we had automated the work of managers, we were given the task of making a system that would contain data about millions of channels in order to conduct their analytics, target advertising campaigns, and track "rising stars". A so-called mega-catalog of all YouTubers should have appeared with the ability to filter them according to different parameters and select in accordance with requests (audience, topic, geography, etc.)
We created a unique solution on the market for MCN that automates all processes in general. At that time (and even today) no one could boast of such tools. Russian, American, Canadian, and other MCNs attract YouTubers to their networks through cool events, collect referrals to workshops. In a word, they work with them offline. Mediacube couldn't afford it either financially or geographically. That's why they embarked on the path of technological change. So users got not just a personal account, but a very functional one. A unique opportunity based on the product we created is offered to each segment.

App Development for BMW Dealer Center
Our task was to provide a full-fledged business-class remote service with a good range of marketing tools.
Why does a dealer need such an app:
- automation and reduction of the workload on employees;
- increase in average purchase amount, individual recommendations, cross-selling, and package offers;
- smooth transition from warranty to post-warranty service;
- customer loyalty and contribution to reputation.
All purchases, events, and service history in the app are synchronized with the dealer's systems.
Prices will be automatically saved in the app. Now you can choose a convenient time to make an appointment with the service center. The app will calculate the required number of hours for work and show the available dates and times. It is important that this is a real service appointment, which is fixed on the dealer's side, and not a callback request.
The messenger built into the app allows the client to quickly ask a question to the desired department. The dealer receives not only the message but also the car data and customer service history. Additional features include buttons for quick actions: for example, registering for service or a test drive.

Mobile App Development for Food Tech Startup
The task was to develop a functional app for a food tech startup, to integrate it with various restaurant automation systems.
The main differences from analogues:
- рreal table reservation instead of a callback request;
- order from the menu without a waiter;
- ability to make a pre-order;
- options to call a waiter to your table directly from the app, transfer tips and much morе.
Also, you can pay for the order immediately by a card linked to your account. Or choose cash and wait for a regular receipt. Want to tip? You can also transfer tips directly to the waiter's card. The percentage of the order is calculated automatically.

Mobile application for regular customers
In this project, we digitalised the loyalty programme invented by the customer and helped to make the first step along the path to business transformation. The owner used the 1C system for the whole 100 shops and now he has a proper channel of communication allowing the owner to collect information about the customers, increase average check amount and be better customer oriented. And the customers get a more transparent bonus system with this channel. But these are not all the perks our application provides.

E-Commerce Platform Dev for Fashion Retailer
In order to make the most personalized offers to clients, we have implemented an advanced analytics system. Fashion House gets detailed data about which categories and brands are the most popular, who its users are, how much it costs to attract them, what products are viewed more often, and what goes to the cart. Also, we have enabled an email marketing tool for working with databases via email and sms.
Authorization in the app – by phone number, so as not to force customers to remember the password, and at the same time update the customer base.
To save thousands of dollars, we rid users of plastic discount cards. Now the discount system is a full-fledged online tool related to 1C accounting, which stores dozens of different discounts: general, for certain categories, cumulative, personal, etc. Moreover, the app records both online and offline orders. The entire purchase history is available in the user's profile.
To create the app, we used React Native, which allowed us to optimize the development, implementation, and update processes – everything was handled by one person, and it took only 3 weeks. Moreover, the site and app have the same API, so any data updates are pulled up automatically.
The app allows you to scan the barcode in the store and visit the product page in the catalog. This gives customers access to data that previously only store employees had: all information about sizes, colors, and availability in specific stores. And, of course, in real-time.
We have created an advanced solution for e-commerce and complex integration with a dozen services for a retailer that was not even available on the Internet a year ago.
We created a clear and simple interface and provided the possibility of scaling the project.
Erased the boundaries between online and offline
Fully digitized business with 30 stores and 10 million visitors a year.

A SaaS product for exchanging private message
We were responsible for prototyping and design of a custom app that was developed in React Native to reach users of both iOS and Android, but not stretch the creation process over the long term.

Personal account for car leasing
We thus helped it to become the first among the leasing companies to offer the whole leasing document package to be filed online. Which also makes things easier thereafter. Insurance, certificates, excerpts are all in the customer's personal account. Everything is now just as you like it, in the comfort of your own home.

Ulej - the largest crowdfunding platform
Ulej is the first crowdfunding platform in Belarus. Authors of creative and social projects raise funds on the platform.
Over four years, 831 projects were published on the platform, which raised more than $850,000. The success rate of projects is ~37%, which can compare with the indicators of world-famous crowdfunding platforms such as Kickstarter and Indiegogo.
What we have done: We have accelerated the site's work with the help of optimization, new algorithms, and functions. We have updated the navigation and changed the site structure so that the path to purchase a lot was only 3 clicks. We have made a new logic for organizing projects in the catalog and added a search with suggestions. We have added several features that make it easier to communicate with the author and community. We have made it possible to launch projects remotely. We have developed an adaptive layout to make the platform convenient to use, both in the mobile version and on the desktop. We have improved the personal account so that you can track the status of all interesting projects, delivery dates of lots, respond to messages, and view notifications in one click. We added an educational section and an opportunity for backers (project authors) to run their own blogs so that users would be more involved in projects and follow their development.
Our project:
a) is faster – we made it as a SPA, and built the API on GraphQL, now it flies like an Elon Musk rocket.
b) is more elegant – we worked out the design to the smallest detail, in total it took 500 hours.
C) is clearer – it has become much easier to buy lots and create projects, which means that fewer people will "get off” in the process.
d) is more economical – now hosting costs no more than $150 / month (against $ 1200 in the past).
In addition, we have not just transferred data about projects and transactions for the previous 5 years to the last penny, but have created completely new algorithms for working with the Bank.
Reviews
the project
Mobile App Dev for E-Sports Gaming Club
"They were an outstanding team with an absolute top level of communication and dedication."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
CEO of the company that has organised an eSports tournament that took place in the UAE in February 2022.
For what projects/services did your company hire dev.family, and what were your goals?
To create a dynamic mobile application where eSports enthusiasts can participate in tournaments. The challenge is to integrate an existing game to the newly created mobile application and manage the tournaments through it. Where then, the participants would be able to log their records, win prizes and unlock further in-game features.
How did you select this vendor and what were the deciding factors?
With the help of recommendations. Deciding factors were communication and transparency from day one. Common understanding and holistic approach to achieve the target goal.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Implemented integration of the very popular mobile app game PUBG Mobile using latest technologies, like React, Node.js and MySQL. Steps involved the development of UX/UI to begin with, then integrate backend using API calls and deploy front-end changes using React, while it all being hosted and managed in GCP. The second stage of development involves updating this application from the level of the usual platform for gaining access to the game at the tournament and receiving prizes, to a full-fledged application that will host the leading gaming disciplines, where you can register, monitor tournaments online, receive prizes and view the results of all tournaments, along with selection of additional disciplines like Dota, CS:GO, Fortnite etc.
How many resources from the vendor's team worked with you, and what were their positions?
The team includes mobile developer, designer and manager. A back-end developer was from our side.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
An app was downloaded more than 15 000 times.
Describe their project management style, including communication tools and timeliness.
The manager brought all the requirements and edits to the team as carefully as possible
What did you find most impressive or unique about this company?
A few factors to mention:
- Very technically savvy - able to do engineering with the latest technologies like React very comfortably
- Genuine interest in the project and maximum input allocated
- Ability to go extra mile when required, stress/pressure and tight deadline handled outstandingly
Are there any areas for improvement or something they could have done differently?
The only improvement is that the team needs to grow in numbers and allocate back-end resource internally, so they could become a fully-fledged dev team, able to take on complex tasks from end-to-end.
the project
Mobile App Dev for Beauty & Cosmetics Company
"They've constantly kept me up to date with all the work."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Startup founder.
For what projects/services did your company hire dev.family, and what were your goals?
We wanted to develop a project from scratch that would help beauty specialists and their clients book beauty services online around the world. The design was ready, so the team was doing the development — cross-platform application, backend, application control panel.
How did you select dev.family and what were the deciding factors?
We used recommendations.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The application has two parts: "master" and "client". The client can quickly search for a master by specialization, location, filter by reviews and price. One of the interesting things is the selection of time for recording. The system takes into account not only the free time of the master, but also the duration of the selected services.
There is a private messenger to clarify the details with the master and store all the beauty correspondence in one place. It's still more interesting on the master's side. The application performs 2 important functions at once: A new tool for attracting customers. All the masters are displayed on equal terms: customers see the profile, package of services, location, prices, rating based on reviews. Automated download scheduler.
Easy Style takes over the master's schedule completely, since it can take into account not only automatic requests from the application, but also manually added: regular customer records, requests on Instagram or by phone — everything will be stored in a single scheduler. And, of course, the application has reports and detailed statistics: the number of applications and earnings for the day, week, month and the whole year.
How many resources from the dev.family team worked with you, and what were their positions?
Backend, mobile, manager.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Now we have 70 000 users and over 130 000 orders for the last 2 years.
Describe their project management style, including communication tools and timeliness.
They've constantly kept me up to date with all the work.
What did you find most impressive or unique about this company?
Their skills in React Native.
Are there any areas for improvement or something they could have done differently?
No
the project
Website Dev & Design for Leading Automotive Company
"They strive for excellence in everything, even in the part of the work that does not relate to their personal tasks."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Head of automation department
For what projects/services did your company hire dev.family, and what were your goals?
We needed a new modern website with advanced page builder and usable catalogue of cars. Moreover we wanted a personal account to automate all the process with contracts.
How did you select this vendor and what were the deciding factors?
They have great experience in automation and the automotive business, I liked the BMW and Polymertorg cases.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The project has a very cool page builder, with which you can independently compile any pages like https://reso.by/urlizam-leasing. In the partner's section and on the map, there is a very advanced search.
How many people from the vendor's team worked with you, and what were their positions?
The team was represented by Max as an account manager, Nikita as a tech lead, Maxim and Ilya as backend developers, Denis as a frontend developer, Ilya as a designer, Andrew as a business analytic.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project has been launched partly.
Describe their project management style, including communication tools and timeliness.
The team has initiative, and is responsible and professional.
What did you find most impressive or unique about this company?
They strive for excellence in everything, even in the part of the work that does not relate to their personal tasks.
Are there any areas for improvement or something they could have done differently?
To launch the last part of the project (personal account).
the project
E-Commerce Platform Dev for Fashion Retailer
"They are able to produce a platform that is ahead of the design trend. Their creativity is really off the charts."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
CEO of the biggest fashion retail Fashion House. It is one of the main and oldest retailers in Belarus, which represents top fashion brands: from Mango to Emporio Armani.
A year ago even we hadn’t been represented on the Internet, but today it has one of the most advanced e-commerce solutions and complex integration with dozens of services. It is quite possible that Fashion House will become the Belarusian pioneer in new retail, which will combine offline and online into one whole unit.
For what projects/services did your company hire dev.family, and what were your goals?
For what did you hire dev.family? To create an e-commerce solution from scratch with a lot of potential for the future. What were your goals for this project? Fully digitized business with 30 stores and 10 million visitors a year. It includes a website, an analytic system, and an app with one API, that still is improving.
How did you select dev.family and what were the deciding factors?
We examined the top rating of developers in Belarus, and basically chose those who do not work with Bitrix. As a result, a series of meetings helped us to choose dev.family, as the most experienced in developing from Belarus
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
In order to make the most personalized offers to clients, they had implemented an advanced analytics system. We can get detailed data about each category and brand that are the most popular, also we know now how much it costs to attract new users, what products are viewed more often, and what goes to the cart. Also, we got email marketing tools for work with databases.
We needed authorization in the app – by phone number, so as not to force customers to remember the password, and at the same time for the update of the customer base.
To save thousands of dollars, we decided to rid users of plastic discount cards. Now the discount system is a full-fledged online tool related to 1C accounting, which stores dozens of different discounts: general, for certain categories, cumulative, personal, etc. Moreover, the app records both online and offline orders. The entire purchase history is available in the user's profile.
To create the app, dev.family used React Native, which allowed us to optimize the development, implementation, and update processes – everything was handled by one person, and it took only 3 weeks.
Moreover, the site and app have the same API, so any data updates are pulled up automatically.
The app allows you to scan the barcode in the store and visit the product page in the catalog. This gives customers access to data that previously only store employees had: all information about sizes, colors, and availability in specific stores. And, of course, in real-time.
How many people from the vendor's team worked with you, and what were their positions?
Dzmitry is account manager, he works with Victor (backend) and Alexandra (frontend), Maria deals with mobile applications.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The website, the application and a dozen integrations had been made. We have more than 7,000 visits to the site daily, 20k active mobile app users. Well, everything was made from scratch for just a year, without having any background in IT.
Describe their project management style, including communication tools and timelines.
Weekly synchronization and daily support
What did you find most impressive or unique about this company?
The ability to make everything even better, faster and simpler than it could be.
Are there any areas for improvement?
Of course, you always want to get such tools faster than it actually turned out. But I am aware of the scope of work and I am quite satisfied with the approach of the team, so we continue to improve our product together with them until now.
the project
Web Development for Lending Center
"The team does whatever it takes just to deliver what we want."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Marketing department, ATL — advanced lending center
For what projects/services did your company hire dev.family, and what were your goals?
We needed a redesign of the corporate website. First there was a prototyping stage, then there was the design stage, when we realized that we wanted a lot of page variants.
Plus, we needed to create an individual calculator for each type of loan, so guys offered us to make a page builder and several types of calculators so we can make as many variants as we wanted. During the development process, several types of constructors were made, one of which was agreed upon.
How did you select dev.family and what were the deciding factors?
This wasn't the first project we worked on. The team does whatever it takes just to deliver what we want. The team performs everything quickly and clearly, the result is immediately visible.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
As a result, we received a constructor in the site management panel, which allows us to create radically different pages for different types of lending and for different localities to fill in pages taking into account the seo of a particular region.
How many people from the vendor's team worked with you, and what were their positions?
dev.family team was represented by Ilya Zavilensky and Dima Kasperovich as backend developers. As a frontend developer Elena Olenikova worked. As a project manager, we had Veronika Zaikovskaya.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project hasn’t been launched yet
Describe their project management style, including communication tools and timelines.
Regular meetings, prioritization of tasks, field work of manager, quick results
What did you find most impressive or unique about this company?
Thoughtful and consistent work of the manager, design, work of the team, realization of all our desires.
Are there any areas for improvement or something they could have done differently?
Much clearer technical specification and the ability to anticipate our desires before we said)))
the project
Social Platform for IT Solution Provider
"They provided us with a dedicated team that only dealt with our project."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CEO of Mediacube.network — official YouTube partner network, which works with bloggers in more than 60 countries, with a total amount about 200 million people.
For what projects/services did your company hire dev.family?
We needed a platform that provides access to statistical data to influencers, automates financial interaction with them. It should allow to maintain document flow, control payments to managers, hunt new bloggers, manage referrals and implement various marketing tools.
What were your goals for this project?
First of all, to make a tool for managers to work with bloggers. Then to make personal accounts for influencers. To combine them into one platform and add some features.
How did you select dev.family?
We chose them by the recommendation of friends and were not mistaken. From the very beginning the dev.family team proved their quality in solving small problems. After that, they were entrusted with a large project.
Describe the project in detail.
The original goal of the project was to automate the work performed by managers. It was not good to process tons of reports from Google manually. At the same time, they needed an account for bloggers, where all the statistics for the channel were displayed.
After that, they needed payments automation. In some time, the client wanted to stop using third-party services that helped influencers register in the affiliate network, and decided to create the client's own cloud service.
All together it was supposed to turn into a system where statistical and financial information of users was collected, the functions of an "electronic wallet" were implemented.
After we had automated the work of managers, we were given the task of making a system that would contain data about millions of channels in order to conduct their analytics, target advertising campaigns, and track "rising stars". A so-called mega-catalog of all YouTubers should have appeared with the ability to filter them according to different parameters and select in accordance with requests (audience, topic, geography, etc.)
What was the team composition?
The first task (creation of an account) was performed independently by one person, Vladilen.
When it became clear that the project required a dedicated team, the following guys were gathered: Nikita Tolkachev, tech lead, who set up the server architecture and thought over the overall project architecture.
Egor Nedbailo, PM, he coordinated the team, supported the backlog, prioritized tasks, and built the project roadmap. Also backend and frontend developers.
Can you share any outcomes from the project that demonstrate progress or success?
base with more than 40 million channels the company has grown from scratch to an investment about $10 million more than 200 employees use this system daily and also thousands of bloggers from the affiliate program
How effective was the workflow between your team and theirs?
They provided us with a dedicated team that only dealt with our project.
What did you find most impressive about this company?
Their ability to work with the giant amount of data, possibility to dive into the project and build unique custom logic.
Are there any areas for improvement?
no
the project
Web Dev for Japanese Restaurant Delivery Service
"We are so comfortable working together that we are already giving the second project to this team."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Background CEO of a premium Japanese restaurant in Belarus.
For what projects/services did your company hire dev.family, and what were your goals?
The task was to develop a website where you can order dishes for delivery, as well as to increase sales for the company with the help of some marketing instruments.
Integration with R-Keeper that allows you to send hundreds of orders a day directly to the terminal in the restaurant, bypassing email, CRM, and other unnecessary tools on the way, saving time and eliminating human error. Smart algorithms play on the customer's desire to supplement their shopping cart with dessert, novelties, increasing the average length of the receipt.
How did you select dev.family and what were the deciding factors?
We were introduced by mutual friends in Minsk.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Using someone else's design, it was necessary to think through the architecture of the project, create a basket that would force you to buy more, and ensure the most convenient ordering of products, both in the desktop and mobile versions. Also, make the site load instantly. In a word, to make all the residents of Minsk fall in love with us.
How many people from the vendor's team worked with you, and what were their positions?
dev.family team was represented by Ilya Filippenko as the designer, Vladilen Chernyavsky as the product manager, Yegor Nedbaylo was responsible for the backend, Alexander Kuleshov – for the frontend.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
On public holidays, the acceptance of orders for delivery at 11 a.m. usually ends, because the kitchen is loaded until the evening already we have more than 200 orders daily on the weekdays 15% conversion rate for additional sales in the cart.
Describe their project management style, including communication tools and timelines.
We are so comfortable working together that we are already giving the second project to this team.
What did you find most impressive or unique about this company?
The level of approach, engagement and commitment to always do better than we ask, without greatly increasing the cost of the project.
Are there any areas for improvement or something they could have done differently?
No.
the project
Mobile App Development for Food Tech Startup
"Their thoughtful and consistent work of the manager, design, work of the mobile developer was impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
CEO of the startup YPA in Food
For what projects/services did your company hire dev.family?
The task was to develop a functional app for a foodtech startup, to integrate it with various restaurant automation systems.
What were your goals for this project?
рreal table reservation instead of a callback request; order from the menu without a waiter; ability to make a pre-order; automatic payment from the card linked to the account; options to call a waiter to your table directly from the app, transfer tips and much morе.
How did you select dev.family?
In Minsk, they have already worked with several restaurants, so we had chosen them because of a relevant experience
Describe the project in detail.
To pay for orders immediately by a card linked to the account. Or choose cash and wait for a regular receipt. To transfer tips directly to the waiter's card. To make integrations with terminals. Make reviews, comments and raitings of the dishes in the menu of all restaurants. To make the service convenient for both expensive restaurants and food trucks.
What was the team composition?
dev.family team was represented by Masha Sidorevich as a mobile developer, Dmitry Parchinsky, as an account manager, Iiya Zavilensky as a backend developer. At different stages other members of the team joined to find the best solution for our project.
Can you share any outcomes from the project that demonstrate progress or success?
The project hasn’t been launched yet
How effective was the workflow between your team and theirs?
regular calls, prioritization of tasks, field work of manager
What did you find most impressive about this company?
Their thoughtful and consistent work of the manager, design, work of the mobile developer was impressive.
Are there any areas for improvement?
I wish we had could avoid some errors that pop up now, but I understand that this required autotests in the process. Unfortunately, we needed much more money for this.
the project
App Development for BMW Dealer Center
"I still work with this company, and I'm absolutely satisfied with their output."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Product manager, universal broadcasting company
For what projects/services did your company hire dev.family?
Our task was to provide a full-fledged business class remote service with a good range of marketing tools.
What were your goals for this project?
Application as a business tool Sales, marketing, accounting, loyalty, feedback — apps should work for businesses in these areas. Service instead of promises Real service appointments instead of callbacks. Individual calculation of prices instead of long price lists.
How did you select dev.family?
I was familiar with one of the employees and decided to choose when it was required. I still work with this company and I am absolutely satisfied with their output
Describe the project in detail.
It all starts with a quick SMS login. At the first authorization, it is enough for all the data about your BMW to appear in your account. The main section gets a customized design: the app pulls up the model and color of the car, there is a function to add your own photo.
Almost all our projects include complex integration with 1C. All purchases, events and service history in the app are synchronized with the dealer's systems. Here you also should see a detailed report on the work performed and prices. You don't need to study long price lists to estimate the preliminary cost of work. Just ask the dealer for an estimate and get a quote for your car.
Prices will be automatically saved in the app. Now you can choose a convenient time to make an appointment with the service center. The app will calculate the required number of hours for work and show the available dates and time. It is important that this is a real service appointment, which is fixed on the dealer's side, and not a callback request.
Text messaging is increasingly pushing calls into the background. The messenger built into the app allows the client to quickly ask a question to the desired department. The dealer receives not only the message but also the car data and customer service history. Additional features include buttons for quick actions: for example, registering for service or a test drive.
What was the team composition?
Dima Kasperovich was responsible for the backend, Maria Sidorevich and Vitaly Yalovchuk were responsible for mobile, Veronika Zaikovskaya was account manager.
Can you share any outcomes from the project that demonstrate progress or success?
As a result, Bayernkraft got a strong competitive advantage and a functional business tool. Such solutions are good because they can evolve for an infinitely long time following the company's tasks, acquire new modules and even form communities of brand fans around them.
If we're talking about the new app that we launched in September 2020: 1400 customers with 400 cars are served remotely 60 master ratings for service 150 entries per service
How effective was the workflow between your team and theirs?
We have been working with this team for several years, so the answer to the question about communication is obvious - at the highest level
What did you find most impressive about this company?
The degree of involvement in the project and the desire to do everything not just according to the technical task, but as it will be better
Are there any areas for improvement?
No
the project
Mobile Apps for Automated Parking Solutions Provider
"The team was able to integrate a new supplier in three weeks."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
HippoParking - smart parking solution based on ALPR. Dmitri T.- CEO
For what projects/services did your company hire dev.family, and what were your goals?
Dev.famile developed 2 mobile apps for 2 different categories of customers. First app gave touch less solution for drivers who visit malls and office buildings. Second app customers use for register guest who want to visit them at home.
How did you select this vendor and what were the deciding factors?
We didn't have huge budget for project, that's why price was one of the main priority. Same time, we tried to choose company who have experience of partnership with big companies.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
- Preparation of terms of reference
- Design rendering
- Create a mobile application
- Development of the CRM
- Integration with ALPR solution
- Integration with finance solution
How many people from the vendor's team worked with you, and what were their positions?
4 people.
- Designer
- Business analytic
- Front-end developer
- Back-end developer
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We got more than 20 huge customers as malls, offices and condominiums
Describe their project management style, including communication tools and timeliness.
Regular conference calls with a business analyst to track implementation status. Working out comments in a short time (usually within a couple of days) In some cases, working online almost around the clock to demonstrate the results to our clients. all tasks were completed ahead of schedule.
What did you find most impressive or unique about this company?
We must made demonstration to our investors. Although there were still two weeks left before the end of the task. We called the head of the company and said that investors want to see the results in three days.
Are there any areas for improvement or something they could have done differently?
At the end of June 2021, we needed to launch the project at the first facility. Unfortunately, in May 2021, our ALPR supplier raised the prices of their solution dramatically. The team was able to integrate a new supplier in three weeks. Dev.family worked seven days a week, just so that we would not lose our client. For me it was very impressive. And they even didn't charge us higher price.
dev.family successfully completed all deliverables, requirements, and edits to the team as carefully as possible. The application recorded over 15,000 downloads, indicating the project's success. dev.family was technically savvy, and their genuine interest in the development led to fruitful results.