Web, Mobile, Analytics, Cloud technologies
We are focused on Custom Software Development and Web & Mobile Applications Development.
Our capabilities range from product strategy, product design & development, and ongoing product maintenance services.
E-commerce
We provide consulting services and develop complex and highload e-shops. We make e-commerce integration and implement analytics tools.
Startups
We are willing to be a part of your startup and stand for active participation in a project rather than strictly following the given terms of reference. We do care what we get at the end.
CRM systems
We develop CRM solutions individually for your business and enhance the level of interaction with clients.
Business automation
We analyze business processes, set up integrations, and help to reduce the cost of process automation.
HoReCa
Our extensive experience in integrations and excellent understanding of the industry gives us an opportunity to automate your business.
Got a project in mind? Get in touch
headquarters
other locations
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Vesivärava 50-201Tallin 10152Denmark
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Portfolio
Nescafe, BMW, Mediacube, Fashion House, A100, MolaMola, Ulej
Website for sushi online ordering with integration
E-commerce and various integrations are one of the main directions for us. Therefore, there are a lot of chips hidden in such a seemingly simple site "under the hood".
For example, integration with the r-keeper terminal. It allows you to send hundreds of orders a day directly to the restaurant kitchen, bypassing email, CRM and other unnecessary points on the way to the client. This, firstly, saves time, and secondly, allows you to avoid mistakes, because no one has canceled the human factor yet.
Another feature is smart algorithms that play on the buyer's desire to supplement his basket with something delicious. We catch people at the moment of placing an order, show new items or accompanying dishes. As practice has shown, 7% of people agreed to add the proposed sweet rolls or a piece of cheesecake.
The mobile app is a unified loyalty program
In this project, we created a cross-platform mobile application that combines a loyalty program, a chat with John Dory, a product showcase, an interactive map, and unique promotional offers.
Online store for the network of cafes and pastry
We have created a website so that Bushe customers can order their favorite products both for delivery and pickup, see the availability of goods in real time and get acquainted with other projects.
A restaurant website with table reservation option
In this project, we automated the work flows of place reservation and kitchen load control. We developed a website with an admin section and replaced all the programmes within the restaurant.
Mobile application for regular customers
In this project, we digitalised the loyalty programme invented by the customer and helped to make the first step along the path to business transformation. The owner used the 1C system for the whole 100 shops and now he has a proper channel of communication allowing the owner to collect information about the customers, increase average check amount and be better customer oriented. And the customers get a more transparent bonus system with this channel. But these are not all the perks our application provides.
Mobile App Development for Food Tech Startup
The task was to develop a functional app for a food tech startup, to integrate it with various restaurant automation systems.
The main differences from analogues:
- рreal table reservation instead of a callback request;
- order from the menu without a waiter;
- ability to make a pre-order;
- options to call a waiter to your table directly from the app, transfer tips and much morе.
Also, you can pay for the order immediately by a card linked to your account. Or choose cash and wait for a regular receipt. Want to tip? You can also transfer tips directly to the waiter's card. The percentage of the order is calculated automatically.
App Development for BMW Dealer Center
Our task was to provide a full-fledged business-class remote service with a good range of marketing tools.
Why does a dealer need such an app:
- automation and reduction of the workload on employees;
- increase in average purchase amount, individual recommendations, cross-selling, and package offers;
- smooth transition from warranty to post-warranty service;
- customer loyalty and contribution to reputation.
All purchases, events, and service history in the app are synchronized with the dealer's systems.
Prices will be automatically saved in the app. Now you can choose a convenient time to make an appointment with the service center. The app will calculate the required number of hours for work and show the available dates and times. It is important that this is a real service appointment, which is fixed on the dealer's side, and not a callback request.
The messenger built into the app allows the client to quickly ask a question to the desired department. The dealer receives not only the message but also the car data and customer service history. Additional features include buttons for quick actions: for example, registering for service or a test drive.
Personal account for b2b, automation of sales
We helped to digitize the large businesses, reduce the labor hours on working with customers, improve the service, and step into a new digital era. This allowed the company to differentiate itself from its competitors, introduce analytics and marketing tools, and automate many processes. In short, it has become more technological and efficient.
The sales in the b2b sector can be automated by creating personal accounts.
There are no more annoying calls from managers, forgotten items, lost correspondence, you do not have to wait a long time for the documents. Now everything is available in your personal account.
You can see your order history, you can specify in the calendar when you should make a payment. You can request an extended version of the catalog if you need it. You can control financial reporting. What is more, you receive individual offers and you can configure the receipt of notifications where it is convenient. And a manager is always in touch with you, even when you are in roaming.
Why is it cool for customers? At first, only small customers will be transferred to personal accounts.
At the same time, as the processes will be automated, one manager will be able to devote time to a larger number of customers. At the same time, in fact, nothing has changed for the managers. Managers used to work in 1C, and they continue doing so, just the number of customers and the labor costs have changed.
We do not just set up everything from scratch, we train our client's employee, help to understand everything so that later he/she could change all the necessary information on his/her own without destroying the client's business.
Moreover, we have helped to digitize the business and structure and optimize work processes and put things in order. Of course, the company has been functioning before, but it turns out that it can cut a lot of costs and avoid unnecessary actions.
Social Platform for IT Solution Provider
We created a platform that provides access to statistical data to influencers, automates financial interaction with them. It allows to maintain document flow, control salary payments to managers, hunt new bloggers, manage referrals and implement various marketing tools.
The original goal of the project was to automate the work performed by managers. It was not good to process tons of reports from Google manually. At the same time, they needed an account for bloggers, where all the statistics for the channel were displayed. After that, they needed payment automation. At some time, the client wanted to stop using third-party services that helped influencers register in the affiliate network, and decided to create the client's own cloud service.
Altogether it was supposed to turn into a system where statistical and financial information of users was collected, the functions of an "electronic wallet" were implemented. After we had automated the work of managers, we were given the task of making a system that would contain data about millions of channels in order to conduct their analytics, target advertising campaigns, and track "rising stars". A so-called mega-catalog of all YouTubers should have appeared with the ability to filter them according to different parameters and select in accordance with requests (audience, topic, geography, etc.)
We created a unique solution on the market for MCN that automates all processes in general. At that time (and even today) no one could boast of such tools. Russian, American, Canadian, and other MCNs attract YouTubers to their networks through cool events, collect referrals to workshops. In a word, they work with them offline. Mediacube couldn't afford it either financially or geographically. That's why they embarked on the path of technological change. So users got not just a personal account, but a very functional one. A unique opportunity based on the product we created is offered to each segment.
E-Commerce Platform Dev for Fashion Retailer
In order to make the most personalized offers to clients, we have implemented an advanced analytics system. Fashion House gets detailed data about which categories and brands are the most popular, who its users are, how much it costs to attract them, what products are viewed more often, and what goes to the cart. Also, we have enabled an email marketing tool for working with databases via email and sms.
Authorization in the app – by phone number, so as not to force customers to remember the password, and at the same time update the customer base.
To save thousands of dollars, we rid users of plastic discount cards. Now the discount system is a full-fledged online tool related to 1C accounting, which stores dozens of different discounts: general, for certain categories, cumulative, personal, etc. Moreover, the app records both online and offline orders. The entire purchase history is available in the user's profile.
To create the app, we used React Native, which allowed us to optimize the development, implementation, and update processes – everything was handled by one person, and it took only 3 weeks. Moreover, the site and app have the same API, so any data updates are pulled up automatically.
The app allows you to scan the barcode in the store and visit the product page in the catalog. This gives customers access to data that previously only store employees had: all information about sizes, colors, and availability in specific stores. And, of course, in real-time.
We have created an advanced solution for e-commerce and complex integration with a dozen services for a retailer that was not even available on the Internet a year ago.
We created a clear and simple interface and provided the possibility of scaling the project.
Erased the boundaries between online and offline
Fully digitized business with 30 stores and 10 million visitors a year.
A SaaS product for exchanging private message
We were responsible for prototyping and design of a custom app that was developed in React Native to reach users of both iOS and Android, but not stretch the creation process over the long term.
Personal account for car leasing
We thus helped it to become the first among the leasing companies to offer the whole leasing document package to be filed online. Which also makes things easier thereafter. Insurance, certificates, excerpts are all in the customer's personal account. Everything is now just as you like it, in the comfort of your own home.
Ulej - the largest crowdfunding platform
Ulej is the first crowdfunding platform in Belarus. Authors of creative and social projects raise funds on the platform.
Over four years, 831 projects were published on the platform, which raised more than $850,000. The success rate of projects is ~37%, which can compare with the indicators of world-famous crowdfunding platforms such as Kickstarter and Indiegogo.
What we have done: We have accelerated the site's work with the help of optimization, new algorithms, and functions. We have updated the navigation and changed the site structure so that the path to purchase a lot was only 3 clicks. We have made a new logic for organizing projects in the catalog and added a search with suggestions. We have added several features that make it easier to communicate with the author and community. We have made it possible to launch projects remotely. We have developed an adaptive layout to make the platform convenient to use, both in the mobile version and on the desktop. We have improved the personal account so that you can track the status of all interesting projects, delivery dates of lots, respond to messages, and view notifications in one click. We added an educational section and an opportunity for backers (project authors) to run their own blogs so that users would be more involved in projects and follow their development.
Our project:
a) is faster – we made it as a SPA, and built the API on GraphQL, now it flies like an Elon Musk rocket.
b) is more elegant – we worked out the design to the smallest detail, in total it took 500 hours.
C) is clearer – it has become much easier to buy lots and create projects, which means that fewer people will "get off” in the process.
d) is more economical – now hosting costs no more than $150 / month (against $ 1200 in the past).
In addition, we have not just transferred data about projects and transactions for the previous 5 years to the last penny, but have created completely new algorithms for working with the Bank.
Reviews
the project
Mobile App Development for Food Tech Startup
"Their thoughtful and consistent work of the manager, design, work of the mobile developer was impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
CEO of the startup YPA in Food
For what projects/services did your company hire dev.family?
The task was to develop a functional app for a foodtech startup, to integrate it with various restaurant automation systems.
What were your goals for this project?
рreal table reservation instead of a callback request; order from the menu without a waiter; ability to make a pre-order; automatic payment from the card linked to the account; options to call a waiter to your table directly from the app, transfer tips and much morе.
How did you select dev.family?
In Minsk, they have already worked with several restaurants, so we had chosen them because of a relevant experience
Describe the project in detail.
To pay for orders immediately by a card linked to the account. Or choose cash and wait for a regular receipt. To transfer tips directly to the waiter's card. To make integrations with terminals. Make reviews, comments and raitings of the dishes in the menu of all restaurants. To make the service convenient for both expensive restaurants and food trucks.
What was the team composition?
dev.family team was represented by Masha Sidorevich as a mobile developer, Dmitry Parchinsky, as an account manager, Iiya Zavilensky as a backend developer. At different stages other members of the team joined to find the best solution for our project.
Can you share any outcomes from the project that demonstrate progress or success?
The project hasn’t been launched yet
How effective was the workflow between your team and theirs?
regular calls, prioritization of tasks, field work of manager
What did you find most impressive about this company?
Their thoughtful and consistent work of the manager, design, work of the mobile developer was impressive.
Are there any areas for improvement?
I wish we had could avoid some errors that pop up now, but I understand that this required autotests in the process. Unfortunately, we needed much more money for this.
the project
App Development for BMW Dealer Center
"I still work with this company, and I'm absolutely satisfied with their output."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Product manager, universal broadcasting company
For what projects/services did your company hire dev.family?
Our task was to provide a full-fledged business class remote service with a good range of marketing tools.
What were your goals for this project?
Application as a business tool Sales, marketing, accounting, loyalty, feedback — apps should work for businesses in these areas. Service instead of promises Real service appointments instead of callbacks. Individual calculation of prices instead of long price lists.
How did you select dev.family?
I was familiar with one of the employees and decided to choose when it was required. I still work with this company and I am absolutely satisfied with their output
Describe the project in detail.
It all starts with a quick SMS login. At the first authorization, it is enough for all the data about your BMW to appear in your account. The main section gets a customized design: the app pulls up the model and color of the car, there is a function to add your own photo.
Almost all our projects include complex integration with 1C. All purchases, events and service history in the app are synchronized with the dealer's systems. Here you also should see a detailed report on the work performed and prices. You don't need to study long price lists to estimate the preliminary cost of work. Just ask the dealer for an estimate and get a quote for your car.
Prices will be automatically saved in the app. Now you can choose a convenient time to make an appointment with the service center. The app will calculate the required number of hours for work and show the available dates and time. It is important that this is a real service appointment, which is fixed on the dealer's side, and not a callback request.
Text messaging is increasingly pushing calls into the background. The messenger built into the app allows the client to quickly ask a question to the desired department. The dealer receives not only the message but also the car data and customer service history. Additional features include buttons for quick actions: for example, registering for service or a test drive.
What was the team composition?
Dima Kasperovich was responsible for the backend, Maria Sidorevich and Vitaly Yalovchuk were responsible for mobile, Veronika Zaikovskaya was account manager.
Can you share any outcomes from the project that demonstrate progress or success?
As a result, Bayernkraft got a strong competitive advantage and a functional business tool. Such solutions are good because they can evolve for an infinitely long time following the company's tasks, acquire new modules and even form communities of brand fans around them.
If we're talking about the new app that we launched in September 2020: 1400 customers with 400 cars are served remotely 60 master ratings for service 150 entries per service
How effective was the workflow between your team and theirs?
We have been working with this team for several years, so the answer to the question about communication is obvious - at the highest level
What did you find most impressive about this company?
The degree of involvement in the project and the desire to do everything not just according to the technical task, but as it will be better
Are there any areas for improvement?
No
the project
Mobile Apps for Automated Parking Solutions Provider
"The team was able to integrate a new supplier in three weeks."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
HippoParking - smart parking solution based on ALPR. Dmitri T.- CEO
For what projects/services did your company hire dev.family, and what were your goals?
Dev.famile developed 2 mobile apps for 2 different categories of customers. First app gave touch less solution for drivers who visit malls and office buildings. Second app customers use for register guest who want to visit them at home.
How did you select this vendor and what were the deciding factors?
We didn't have huge budget for project, that's why price was one of the main priority. Same time, we tried to choose company who have experience of partnership with big companies.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
- Preparation of terms of reference
- Design rendering
- Create a mobile application
- Development of the CRM
- Integration with ALPR solution
- Integration with finance solution
How many people from the vendor's team worked with you, and what were their positions?
4 people.
- Designer
- Business analytic
- Front-end developer
- Back-end developer
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We got more than 20 huge customers as malls, offices and condominiums
Describe their project management style, including communication tools and timeliness.
Regular conference calls with a business analyst to track implementation status. Working out comments in a short time (usually within a couple of days) In some cases, working online almost around the clock to demonstrate the results to our clients. all tasks were completed ahead of schedule.
What did you find most impressive or unique about this company?
We must made demonstration to our investors. Although there were still two weeks left before the end of the task. We called the head of the company and said that investors want to see the results in three days.
Are there any areas for improvement or something they could have done differently?
At the end of June 2021, we needed to launch the project at the first facility. Unfortunately, in May 2021, our ALPR supplier raised the prices of their solution dramatically. The team was able to integrate a new supplier in three weeks. Dev.family worked seven days a week, just so that we would not lose our client. For me it was very impressive. And they even didn't charge us higher price.
the project
Web Revamp for Private Equity Firm
"The speed of work and the desire to do everything at the highest level was impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
brand manager of the company
For what projects/services did your company hire dev.family, and what were your goals?
To develop a website instead of the old and outdated one, which was difficult to maintain.
How did you select dev.family and what were the deciding factors?
Word of mouth
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
2-month development including design and all other communications
How many people from the dev.family team worked with you, and what were their positions?
The team was represented by an account manager, a backend and frontend developer, and a designer.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
A marketing website has been launched that meets modern design and speed requirements.
Describe their project management style, including communication tools and timeliness.
We were so comfortable working with the team that we are still their clients and constantly recommend others.
What did you find most impressive or unique about this company?
The speed of work and the desire to do everything at the highest level was impressive.
Are there any areas for improvement or something they could have done differently?
no
the project
Web Development for IT Company
"We were convinced that the depth to which their developers dived was fully justified. "
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
head of IT department
For what projects/services did your company hire dev.family, and what were your goals?
The sales in the b2b sector can be automated by creating personal accounts. However, in the case of Polymertorg, the work didn't only consist of linking a typical personal account to the existing website. dev.family had to reexamine most of the company processes together with us and create a new unique tool that would be customized to the specific business.
How did you select dev.family and what were the deciding factors?
We had a great experience of working with them before.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
When we came to dev.family we just had the implemented 1C program and an idea of automation. They built the logic of the project from start to finish, created personal accounts for our customers, integrated 1C into the personal accounts, and trained our employee on how to work in new conditions.
How many people from thedev.family team worked with you, and what were their positions?
Andrey Maksimenko was responsible for the business analysis. Lyubov Khrol drew the prototypes. Pasha Stefanyuk developed the back-end, and Denis Maksimov developed the front-end. And kudos to Ilya Filipenko for the design. CEO Maxim Bontsevich had our backs as a project manager with vast experience.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
They helped us to digitize the large businesses, reduce the labor hours on working with customers, improve the service, and step into a new digital era. This allowed the company to differentiate itself from its competitors, introduce analytics and marketing tools, and automate many processes. In short, it has become more technological and efficient.
Describe their project management style, including communication tools and timeliness.
When we came to dev.family we just had the implemented 1C program and an idea of automation. They built the logic of the project from start to finish, created personal accounts for our customers, integrated 1C into the personal accounts, and trained our employee on how to work in new conditions.
We held about 5 meetings at the stage of analysis and prototyping. And we realized that if a company has never dealt with automation, it takes a lot of time to establish efficient processes and to consult with a large number of representatives from different departments.
It took us 3 months. When dev.family evaluated everything and agreed upon what we had “imagined”, the designer got down to work. It took a little more than 3 weeks to complete the drawing of all the features and details, as well as to get our approval. Development and integration took 2 months. As a result, the project lasted almost six months.
In general, it takes the same time period to fully digitize sales of any large company so everyone is satisfied.
What did you find most impressive or unique about this company?
From the very first days of working with the personal account, customers expressed a positive opinion about the innovations. So we were once again convinced that the depth to which the developers dived was fully justified. And the timing of the project does not always depend on the contractor
Are there any areas for improvement or something they could have done differently?
No.
the project
Mobile App Development for Beer Point Store
"They were responsive and prompt guys who made sure that the work was done well and even perfectly."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Head of a chain of Beer Point stores
For what projects/services did your company hire dev.family, and what were your goals?
A mobile application for regular store visitors, so that they can view statistics on their bonus card and, for example, find out if there is a favorite beer in the nearest store in real time Design, Programming, Architecture, Application programming, Design of interfaces in the application
How did you select this vendor and what were the deciding factors?
We were impressed by the experience in automating business processes in other companies and spheres.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The application allows you to get rid of the constant questions about how many bonuses are on the card, how they were accrued, where they were debited, etc. Everything is clearly visualized, and before that it is thought out from the point of view of UX/UI.
An additional marketing tool has appeared: there are promotions, news, you can send push notifications. Well-established feedback that allows you to control the quality of products and employees ' work and increase customer loyalty. To neutralize the negative customers, you can, for example, give free liters.
How many resources from the vendor's team worked with you, and what were their positions?
The team was represented by Max Bontsevich as an account manager, Ilya Zavilenski as backend developer, Maria Sidorevich as a mobile developer, and a project designer.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project was launched recently and already now the average score in stores is 4.2.
Describe their project management style, including communication tools and timeliness.
We definitely enjoyed working with the team, so we are planning to launch several more projects. This time to automate internal processes.
What did you find most impressive or unique about this company?
They were responsive and prompt guys who made sure that the work was done well and even perfectly.
Are there any areas for improvement or something they could have done differently?
No.
the project
Custom Software Dev for Interior Door Company
"The team is very proactive, independent, and executive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Head of ecommerce department
For what projects/services did your company hire dev.family, and what were your goals?
MVP. Creating a service for finding MVP. Creating a service for finding professional installers of prefinished doors in the nearest area.
How did you select dev.family and what were the deciding factors?
We were familiar because of other projects. The work of dev.family completely satisfied us.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The service includes: searching for a master to install the door by zipcode — a live demo of the nearest available specialists.
How many people from the vendor's team worked with you, and what were their positions?
The team was represented by Max Bontsevich as an account manager, Nikita Tolkachev as a techlead, Maxim Pimenov as a backend developer, Alexandra Kashina as a frontend developer, Ilya Filipenko as a designer.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project isn’t launched yet.
Describe their project management style, including communication tools and timelines.
The team is very proactive, independent, executive.
What did you find most impressive or unique about this company?
They didn't bother me for nothing
Are there any areas for improvement or something they could have done differently?
Nothing
the project
Web & Platform Development for Web Analytics Startup
"Their involvement in the project is impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
CEO of startup
For what projects/services did your company hire dev.family, and what were your goals?
Creating an online service for monitoring and managing traffic on the customer's website.
How did you select dev.family and what were the deciding factors?
Using the rating I chose some developers by several criteria. Then I contacted the selected applicants, talked and made a decision about cooperation in the process of communication.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The service includes: site availability monitoring, checking of the domain/certificate expiration date, user analysis, traffic management, and basic site security protection.
How many people from the vendor's team worked with you, and what were their positions?
The team was represented by Max as an account manager, Nikita as a techlead, Ilya Z. as a backend developer, Ilya A.as a frontend developer, Ilya F. as a designer.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project isn’t launched yet.
Describe their project management style, including communication tools and timelines.
Initiative and the ability to implement and develop ideas that I initially had only in the form of ideas
What did you find most impressive or unique about this company?
Their involvement in the project was impressive.
Are there any areas for improvement or something they could have done differently?
I would very much like the project to develop faster
Though the project is yet to launch, the company's internal team appreciates the thoughtful and consistent work that the entire dev.family team put into the project. They were able to progress with the project because of the team's regular calls and task prioritization.