Deventure

Introduce your business and what you do there.

I’m the CEO and founder of a mobile ordering and cloud-based point of sales system for restaurants. We offer contactless payment, contactless ordering, and mobile payment.

What challenge were you trying to address with Deventure?

We needed help with cloud computing and development. Prior working to them, we didn’t really have a tech partner. We hired them to fulfill all of our technological needs.

What was the scope of their involvement?

The team built out a whole cloud-based solution for us that included a restaurant management portal and some iOS app development. I came up with a list of features I wanted them to integrate, and they asked a lot of questions to make sure they understood me completely. Then, they designed the UI to show me what the app would look like on mobile or web. From there, we were able to work on the coding. They built out two separate apps; one for restaurant waiters and one for patrons. Both are in the App Store and the Google Play store.

 We use Microsoft Azure for cloud computing and data storage. They built out this management portal that allows restaurants to control incoming orders, payments, menus, and staff rosters. It connects with the apps they built. The team also built out a web-based application for us.

If you go out to eat with a group of 5–6 people, you’d download the app they developed which allows you to scan a QR code. It launches a mutually exclusive ordering and payment experience for customers and restaurants. It sends those orders to the restaurant management portal, allowing those restaurants to make money, analyze sales for the day, and control their staff roster. The orders are also sent to waiters.

What is the team composition?

We worked with seven people, including a project manager, two web developers, two mobile developers, one QA tester, and one web designer.

How did you come to work with Deventure?

They were a referral from a contact of mine. My contact had used Deventure to build out their app. I chose to work with them because of their competitive pricing. I was confident that they’d be able to build out what we needed. They offered a comprehensive team that gained my trust quickly.

How much have you invested with them?

I spent $25,000 with them so far.

What is the status of this engagement?

We started working with them in October 2020, and we launched our v1 product in February

What evidence can you share that demonstrates the impact of the engagement? 

We set metrics on evaluating their performance and the product. Someone from the team provides updates and feedback. The team is pretty transparent. They’re a diligent vendor that does a great job. Generally, prospective feedback has been positive. There are always going to be little tweaks that we need to make, but the technology works great.

How did Deventure perform from a project management standpoint?

We had weekly check-ins, which were great. They set demos with me after every feature they built, which was cool because I got to see the product grow as they were developing it. They were receptive to feedback. If there was a feature they needed to implement, they would do it on the spot or as soon as possible. I can contact them around the clock, and they’re available. They’re very effective communicators, and they all speak excellent English. We use WhatsApp to communicate back and forth.

What did you find most impressive about them?

Their communication is the key characteristic that makes them a great fit for what I need. They’re diligent, intelligent, and they have a lot of experience in similar initiatives.

Are there any areas they could improve?

The team could grow. They’re taking on new projects and initiatives, so it would help if they hired more people to scale with their clients.

Do you have any advice for potential customers?

They have a lot of experience. If you need something done, expressing your goal effectively is crucial. They’re always open to answer questions, and they’re competitively priced.

Introduce your business and what you do there.

I’m the cement terminal manager at CRH, a building materials company.

What challenge were you trying to address with Deventure?

We wanted to improve training for employees, contractors, and visitors, by developing a training app.

What was the scope of their involvement?

They developed a brand-new health and safety online training application for iOS and Android. The platform includes three different modules for employees, visitor driver, and contractors. Each training session includes videos. The app allows us to upload pictures, video materials, and PDF training materials for each of the modules. After completing the training, the users receive a graduation certificate.

What is the team composition?

From beginning to end, there were seven people working on our team, including a project manager.

How did you come to work with Deventure?

Several different companies presented offers and we shortlisted two potential partners. We chose Deventure because they had built a pilot training solution in the past and they showed us some details and training modules they built. They also came with a portfolio of clients and projects.

What is the status of this engagement?

The project lasted from June–December 2020.

What evidence can you share that demonstrates the impact of the engagement?

Now that we have quality training material, training time was shortened by half. We’ve only received positive feedback so far. Most importantly, now the small site manager can schedule an appointment way in advance. Additionally, now we use the online solution to limit the interaction between employees and contractors during the COVID-19 pandemic. We will consider them for all future digitalization projects.

How did Deventure perform from a project management standpoint?

They responded very quickly and made changes as needed. Whenever we received feedback from our colleagues, they’re able to implement a solution within 48 hours.  

What did you find most impressive about them?

I felt comfortable working with them. They’re all dynamic and their solutions exceed our expectations.

Are there any areas they could improve?

I liked the solution that they implemented, and my colleagues are satisfied as well. I don’t know what I’d have them improve.

Do you have any advice for potential customers?

Work with them. They’re very smart and dynamic.

Introduce your business and what you do there.

I’m one of the CEOs and founders of Best Profile. We’re a headhunting agency specialized in tech recruiting, which includes recruiting software developers, IT consultants, machine learning experts, and more. We work with German and international tech companies. We’re based in Munich, have a small team of eight people, and have been in the market since 2013.

What challenge were you trying to address with Deventure?

We were doing everything manually in our startup phase, which meant that every process was established from scratch and tested. After a while, we realized that we needed a professional CRM tool. We tested some platforms on the market, which were used by other recruiting agencies. None fulfilled our requirements. In the end, we found that the most efficient way of getting what we needed was to build it on our own or to give someone a contract to build it. That’s what Deventure did for us.

What was the scope of their involvement?

Deventure built a CRM prototype from scratch and made improvements to the system over time. They’ve deployed new features almost every month.

In the beginning, my co-founder and I drew pictures of what we wanted in the final product. We’d tested other systems on the market and figured out what we had to do differently. We put sketches together in a PowerPoint presentation and forwarded it to Deventure. They built the prototype based on that. There was no system or established structure in place when they began.

The tool facilitates almost all daily processes. In the headhunting business, operations include outreach to candidates and the promotion of those candidates to clients. The CRM brings both processes together. We have multiple interfaces, including a dashboard for different target groups and a calendar for weekly appointments. We get statistics automatically from the system. The platform is hosted on Microsoft Azure. I believe it was Java-based in the beginning and was later on switched to C#. Using C# made sense since it’s a Microsoft product.

What is the team composition?

We have a team of one project manager, two web developers, one mobile developer, one tester, and one web designer.

How did you come to work with Deventure?

Since we’re in tech recruiting, we have a good network of developers in Europe. We’re based in Munich, which has a very large Romanian community. Someone in our partner network was well-connected in Romania, especially in Timisoara, where there’s a large German-speaking community. He connected us with one of the top-five developers there, who later connected us with Flavius (General Manager) and Deventure.

We’ve always have a good connection to western Romania, Timisoara in particular. They have a very good informatics and technology university, and they have really high-value people there. Plus, the recommendation came from someone we trusted.

How much have you invested with them?

The budget for the whole collaboration so far is €50,000–€100,000 (approximately $60,600–$121,200 USD).

What is the status of this engagement?

We started working with Deventure around April 2016, and the CRM was implemented in late-2018. The collaboration is ongoing. They’re currently working on implementing business intelligence features into the system.

What evidence can you share that demonstrates the impact of the engagement?

We had a base of 8–10 clients at the time of launching the CRM and have almost twice that now. We received more clients, hired more people, and have more processes.

Deventure has a very professional working style. Flavius is our main point of contact and is very well-structured. He’s been personally involved in the project and works almost seven days a week. Whenever we need something, he’s there. His ability to structure things has saved us time and money. Even though we didn’t describe things down to the last detail, he immediately figured out where we wanted to go. He built a prototype that was very close to our initial idea. Deventure always delivered quality work, and they're our first contact when we need ideas for new features and interfaces.

How did Deventure perform from a project management standpoint?

We’re based in Munich and they’re in Romania, so we have a nearshore service contract. We have good flight connections and can travel to them in under an hour. Plus, our team has a subsidiary where Deventure is based. We have people on the ground who can communicate with them and discuss next steps.

We developed a close, friendly relationship with them. Last month, we adopted a new working structure through a sprint planning tool. That’s improved the development process from ideation to implementation. We have regular testing cycles and beta-test new features on our end before deployment.

We didn't have thorough testing in the first year together, so things were a matter of trial, error, and frequent feedback. It was more a matter of trial and error and giving feedback on the work. Some things took longer than expected, and both our teams were busy. The sprint planning tool makes the control of the work and feedback process easier for both sides.

Flavius is there for us if we have any questions, and he structures the team well around the scope and deadlines. He’s carried out a lot of similar projects for other clients in Germany, Austria, and Switzerland, which is clear in their organization.

What did you find most impressive about them?

Their ability to build custom software solutions is excellent. Existing CRMs in the market didn't work for us because they were designed for larger agencies with hundreds of recruiters and thousands of clients. They had functionalities that we didn’t need, and the ones we needed were missing. Deventure grasped our needs quite well and delivered a product closely based on our goals and requirements. 

Are there any areas they could improve?

They’ve improved the structuring of the development and implementation process during our engagement. Deventure isn’t a startup anymore, but they still have the agility of a young company. As we grew, we had to find a way to carry out our processes efficiently. Their process worked pretty well in the first two years, but we’ve really optimized it over the last couple of months with the sprint planning tool. It was a game-changer.

They took our feedback and came up with a tool to address our problem. It’s easy to set up tasks and see where we are in the implementation process.

Do you have any advice for future clients of theirs?

If the client has a complex idea and project in mind, they should talk to Flavius. He will come up with a tailor-made design. He finds out just what the client wants and brings ideas that are even better than the initial vision.

Introduce your business and what you do there.

I am the CEO and founder of a 3D printing company called Impact Gumshields. We do 3D printed sports products and dental products.

What challenge were you trying to address with Deventure?

We had been using an amalgamation of Google Sheets and Airtable for the past couple of years to use out of a CRM. We also used a production platform for managing our customers and managing our 3D printed products. 

We looked at buying alternatives off the shelf, but we felt that with the company growing and moving into different territories, it was best to build our own platform where we could manage our customer database and oversee the production of our products in the one location. That was what I brought Deventure on board to do.

What was the scope of their involvement?

I was looking to take the best of Google Sheets and Airtable in terms of functionality and in terms of their visual identity and ability to track things. I told Deventure what I was looking to develop and asked if they could do it, and if so, what they would suggest. 

They came back to us with a truly aligned solution. After the initial consultations and a couple of phone calls to narrow down the brief, they came back with a UX journey of how they saw the platform developing for what we needed and how we would develop it for the future. 

Their web development team and backend and frontend developers brought the project to life. They did initial UI design, as well as frontend and backend development with the integration of the app into our own system. 

One of the other big things was to add a migration of our existing customer base from Google Sheets into our new platform which they also did. We would have customers come into our stores, but we would also go to locations to do scanning events. 

We would go to schools, clubs, and universities, and we would have a lot of customers booking appointments or logging in to get a product, and then that would come to a database system.

Once that product is in the system, we have to have a full database system there for that customer. We then have, within that database, a separate production area that follows the path of the product lifecycle to fruition.

We would have a booking inquiry, then it would be made, a scan is taken and then it goes into our sort or toolchain. We developed our own software platform for this that allows us to convert a 3D scan into a 3D printable product. It goes through the scan, platform, and then the processing platform, and then it starts 3D printing. 

We then have post-prints, and the platform allows me to have an overview of everything that goes on so I can go to certain sections of the overall order-level area to see everything that is happening in every order. Then we have a production section where our freelance developers actually process the files and 3D printable files.

There is also an event area where I can create booking event pages so that we can send it directly to individuals for them to sign up for our events. We also have an integrated payment system, so once an event has taken place, we can send Stripe payments directly to the individuals that manage our payment system as well. 

Finally, it also has email triggers. When we hit certain parts of our process, we send an email trigger to a customer saying the scan is in process and we’re ready to print their gumshield or mouth guard or whatever the product may be, and when it will be ready. 

Once the print is done, another email trigger is sent out, and once we send it out to the post, another email trigger is sent out. It really is an all in one system. It’s not only a CRM; it’s a production platform for my 3D printing team’s perspective as well.

What is the team composition?

We worked with six teammates in total. There was a project manager, and I think there were three web developers, one designer, and a QA specialist.

How did you come to work with Deventure?

We heard about them through a mutual friend who had done work with them previously. A friend of mine had worked for a tech corporation that was looking to outsource the development of some of their software platform. 

They came across Deventure and had used them several times for projects. When I told him that we were looking at buying existing platforms and trying to amend those, he told us he had worked with Deventure before. 

We had several phone calls, and my CTO grilled them on questions I couldn’t ask in terms of platforms, their skillsets, and their QA and design capabilities. It was through the recommendation and several phone calls that we felt confident enough that they could deliver what we required.

How much have you invested in them?

We spent just under €60,000 (approximately $71,300 USD).

What is the status of this engagement?

We started around mid-July 2020, and we just finished up the platform in the past two weeks.

What evidence can you share that demonstrates the impact of the engagement?

Up until three weeks ago, I was still using a combination of Google Sheets and Airtable, and then another platform for processing orders and looking up customer queries. Once we got the final launch, I felt comfortable and confident enough to stop inputting on three separate platforms and went fully to this software platform. 

For the past three weeks, I have been inputting on our new software platform and it has been great. We are not only in Ireland; we are also in the UK, New Zealand, and Australia, so this is our central production platform. 

My distributors are based in the UK, so we needed a central platform that was easy to navigate and made it easy to track our customers, the events that were happening, and the production process. 

I introduced the UK and New Zealand teams to this and told them to go at it and come back to me if there was any feedback. The great thing was that they picked it up straight away and said it was very intuitive and that they knew exactly how to use it. I gave them very little direction on how to use it.

I wanted them to actually stress test and see where the failings were. The feedback has been incredibly positive and they’ve taken to it like a duck to water because they are now using the platform and I am getting fewer queries regarding current customer orders, upcoming events, or who had and hadn’t paid.

They now have this central database that they can just log into themselves and find out the information they need. From my perspective, it has made my life a lot easier. 

As you can imagine when you are a smaller company, you have several hats on and even though you are the CEO, you are a bit of everything sometimes. This has relieved a lot of stress and time. It has freed up a lot of time for my own day-to-day role.

How did Deventure perform from a project management standpoint?

They were excellent. I’ve developed platforms before with Irish- and UK-based software developers. First of all, the cost was crazy, but they weren’t as responsive or as willing to talk as Deventure. 

This team was incredibly easy to get a hold of and incredibly responsive. We used Skype as our main platform and we had an open group. It never took longer than 2–3 hours before they came back with a response, which is unheard of with Irish and UK companies. In that sense, their project management was great.

What did you find most impressive about them?

They gave us more bang for our buck. If I did this through an Irish or UK-based team, it probably would’ve been double that amount and it would’ve taken double the time, and the fact that they were incredibly responsive to the questions and queries that we had and that nothing was too much trouble was impressive. 

They really wanted to make a product that not only they were very proud of but that I was also extremely happy with, which is exactly what happened. Their input and suggestions on how to streamline the platform were invaluable and gave us a better product than I expected based on our budget.

Are there any areas they could improve?

No, nothing comes to mind right away. It was an incredibly enjoyable experience compared to previous experiences I have had before. I can’t really fault them, to be honest. They really were excellent.

Do you have any advice for potential customers?

The quality of the outcome is dependant on the quality of the brief and how much time and effort you put into it. Before you fully engage with Deventure or any software company, know exactly what you are trying to achieve and have a clear brief. The quality of the brief will determine the outcome of the project. 

Make sure you have all of your ducks in a row, know exactly what the outcome is, have the brief prepared, and have the necessary assets and tools that they need to give you the best possible outcome.

Please describe your company and your position there.

I am the Cofounder and CEO for RUMBL, LLC. Our company facilitates personalized trip recommendations for you and your social network with our easy to use mobile travel application available on the Apple App Store and Google Play Store.

For what projects/services did your company hire Deventure?

Our company's mobile app was created last year and was only available on the Apple App Store. However, it was in desperate need of a new update in regards to look, feel, and design. That is why we hired Deventure! They completely redesigned out mobile app and website in a timely manner.

What were your goals for this project?

Our goals for this project was to design a new mobile iOS and Android app as well as improve our current website to reflect our brand and app in a timely manner.

How did you select Deventure?

My team researched Xamarin mobile app developers and found Deventure online. After looking through all the reviews about the company, it was a no brainer to hire them!

Describe the project in detail.

Once we hired them, we had a kickoff meeting/call to discuss the process of what we wanted. Within a week, we had mockup designs of what the new app would look like. After we agreed on the design, they went to work on coding it. We would have daily meetings with the GM and weekly meetings with the entire development team to ensure we were on track to meet our goals.

What was the team composition?

This team included 4 mobile developers, 3 web developers, 1 design person, and 1 QA person. Overall, I worked and communicated directly with the GM, who then relayed the messages to his team.

Can you share any outcomes from the project that demonstrate progress or success?

Within a couple weeks of launching we were getting several users to sign up. People were rating our app 5 stars on the app stores and we received a lot of feedback on our app, which allowed us to take it to the next level and improve features, etc.

How effective was the workflow between your team and theirs?

The GM was easy to communicate with and was always available even on the weekends. This allowed us to solve problems quickly and efficiently. Overall, both our teams worked very well together!

What did you find most impressive about this company?

Their work ethic. They work around the clock to make sure their client is satisfied with the product. I was very impressed that they would stop what they are doing to assist our team when we had something to discuss!

Are there any areas for improvement?

Everything can always be completed faster, but overall it was still completed in a timely manner given the tough challenges and deadlines. I'm happy with our product and glad we focused on quality over speed!

Please describe your company and your position there.

I am the general secretary of the Romanian Rugby Players Association, we are an organization that represents the interests of Romanian rugby players.

For what projects/services did your company hire Deventure, and what were your goals?

We hired Deventure to create a representative site for our business, the goal being to have as much visibility as possible and an easy-to-use work tool.

How did you select Deventure and what were the deciding factors?

We chose Deventure from a larger range of selected companies, the arguments that convinced us to choose Deventure were: -easy communication, innovative solutions, fast feedback, a team of professionals, high rating on all projects

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting with the adventure in which we presented our goals and objectives. From there, the team delivered mockups and wireframes for our site. After a few iterations, their team designed and developed informational Umbraco sites. They update the content to reflect our profile and created a landing page with a contact form.

How many people from the vendor's team worked with you, and what were their positions?

• 1 Project manager
• 2 developers
• 1 market
• 1 web designer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch of the site, the increased visibility of the Rugby Players Association increased by 70%, the number of memberships in the association doubled and our notoriety on social media increased by 65%.

Describe their project management style, including communication tools and timelines.

I constantly communicated with the development team, I received quick feedback on any request and in addition, their suggestions and the proposed technical solutions were at a high professional level. The timeline was followed exactly.

What did you find most impressive or unique about this company?

They gave us a professional site that's easy to update. My team had never worked with Umbraco before, but we were impressed by the easy way we can update the information on the site.

Are there any areas for improvement or something they could have done differently?

We didn't have things to improve, minor issues corrected quickly after launch.

Introduce your business and what you do there.

I’m an orthopedic surgeon and run a practice that basically functions as a small company. I also work at two different hospitals. The practice is small, but the overall reach is bigger.

What challenge were you trying to address with Deventure?

I wanted to redesign our six-year-old website. It needed to be upgraded.

What was the scope of their involvement?

Deventure created an entirely new website, managing backend and design work. They redesigned the entire website and migrated some content. Their team demonstrated how to use the site management tool, which enables us to create new content. The site management platform was Umbraco.

What is the team composition?

I had direct contact with two people from Deventure but more people worked on the project in the background.

How did you come to work with Deventure?

A colleague with a similar practice recommended them after their team completed a similar project for him. He had a favorable experience with them as did another colleague who first came into contact with Deventure. I had an initial call with Flavius (CEO) when we discussed what I wanted to do, what he could deliver, and pricing options. Based on that conversation and my colleagues’ feedback, I was happy to go with them.

How much have you invested with them?

We spent in the region of €10,000 (approximately $11,200 USD).

What is the status of this engagement?

My availability to actually work on the website entirely dictated the timeline. The project started in February 2020 and concluded in May. They could’ve turned it around quicker if I had been more available.

What evidence can you share that demonstrates the impact of the engagement? 

Deventure provided quality work. They delivered a site that was a huge improvement from the one I had. People who looked at my website complimented it. They commented that the platform was user-friendly. I’m happy with their work.

How did Deventure perform from a project management standpoint?

We usually communicated via e-mail and Skype calls. They requested that I download an app that allowed me to grab screenshots and annotate what I wanted them to change. Their team made the project easy.

We started the project and then the pandemic happened. As a medical practice, it was important to keep patients informed about our availability. It was easy to have Deventure create a pop up on the website. They adapted to changes, so anything I needed happened straight away.

What did you find most impressive about them?

Their availability was impressive. Flavius made himself personally available even outside of hours. If we had an issue or needed an urgent fix, he was responsive even on the weekend. That’s impressive.

Are there any areas they could improve?

They had a reasonable appreciation of the fact that I’m not a technical expert. I sometimes had to tell them to slow down during calls to make sure that I could follow. They always slowed. It’s just a matter of reminding people in their field to translate their thoughts to someone who isn’t.

Do you have any advice for potential customers?

It’s good to have ideas of your own. If you know what you want to achieve, they’ll help you get there. If you have your images and content ready to go, the project will go quicker.

Introduce your business and what you do there.

I’m the head of product for Talent Clouds, a pre-employment screening and workforce management solution. 

What challenge were you trying to address with Deventure?

We needed web and mobile development as well as some design, UX work, and infrastructure administration.

What was the scope of their involvement?

Deventure developed for us using a lot of Microsoft tools, particularly ASP.NET, Visual Studio, C#, and Xamarin for mobile.

What is the team composition?

It’s varied over the last couple of years based on our budgets and so on, but on average, we work with five people from Deventure. At its peak, the project has had nine full-time employees. We have 2–3 people now. The core team is generally a project manager and four web developers; there are also some mobile people and designers as required

How did you come to work with Deventure?

When we were looking for developers, I found that local development houses’ costs were beyond our means. A colleague recommended that I speak with Flavius (General Manager). He gave a more reasonable price and project plan than what we could find in our area. He also gave us a good feeling and good insights into what we wanted to know. Overall, Deventure seemed like a team we could work well with.

How much have you invested with them?

We’ve spent close to $1 million.

What is the status of this engagement?

The partnership started in August 2015 and is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Deventure is not a part of our business; they’re a third-party supplier that forms a crucial part of our business. It’s been the same core team of people who’s worked on our project since the beginning. That means they possess a lot of valuable product knowledge and experience. In terms of quality, I can’t fault their production. We came into the business without technical experience in building software products. Deventure’s expertise helped us improve the quality of dev processes

How did Deventure perform from a project management standpoint?

Their project management is good. We have a dedicated project manager, and our processes have evolved over the last couple of years. We started on spreadsheets before moving to Microsoft Azure and Visual Studio for sprint planning and task management.

What did you find most impressive about them?

Their availability stands out to me: we can call Deventure and rely on them 24/7. If there’s a tight deadline, they’ll work after hours to make it happen. They take ownership of the product as if it’s their own.

Are there any areas they could improve?

They would benefit from being stricter about gathering requirements. They’ll often accept requirements that we haven’t perfected on our side, and they’ll start something that we’ll need to change mid-sprint.

Any advice for potential customers?

Make sure you know what you want. Be prepared to be challenged by Deventure on your processes and desired output. 

Please describe your company and your position there.

I work in the Product Development team of a company that develops fraud monitoring software for retail environments.

For what projects/services did your company hire Deventure?

We wanted to develop a mobile app to provide dynamic, on demand reports, and system performance highlights for our customers.

What were your goals for this project?

The goal was to design a working demo app in a very short period of time. The demo app had to work in both the Android and iOS platforms and be connected to a mock-up database, so it could be shown to our different customers, which was achieved on time.

How did you select this vendor?

They were recommended by a senior manager of the company who had previously worked with them on a separate project. He was very satisfied with their prior performance and results, and on how this project turned out, as well.

Describe the project in detail.

Deventure built a demo mobile app for Android and iOS following our specifications. We sent them the concept and draft design and they did the programming and coding, as well as, improving the design to ensure good UI/UX. They also connected the app with the mock-up database we had provided them. We had a few calls during the first week to introduce the project and its goals and, during the first two weeks, Deventure had regular contact with us to refine the app mock-ups and designs to make sure there was a good understanding. As they were building the app, we would receive each new version daily and weekly to approve and give feedback. Deventure really took time to understand our business and made great suggestions for improvements to the design based on their experience quickly.

What was the team composition?

Our first point of contact was Flavius, the C.E.O, and then we were also in touch with 3 more people from his team.

Can you share any outcomes from the project that demonstrate progress or success?

In a few weeks, we had the first versions that we could show to our senior managers and we got very good feedback from them. Once the app was finished we also got good feedback from the customers who tested it. Another outcome that I would like to highlight is that the project was finished on time and included not only the high priority features, but also some of the low priority ones that we didn’t expect to be completed.

How effective was the workflow between your team and theirs?

The communication was very fluid. We had 1 or 2 calls per week, and we were also in constant contact by email. They were very quick to answer any questions or new requests we had. As they were building the app, we would receive each new versions to approve and give feedback.

What did you find most impressive about this company?

Their adaptability and willingness to adapt to changes and new requests stood out. They also understood our needs very well despite not having a lot of knowledge about our industry. Commitment – early delivery and good communication.

Are there any areas for improvement?

No, we are happy with the results. We have the impression that they worked hard and wanted to make sure we were happy with the progress during all the stages.

Please describe your company and your position there.

My company provides medical services for patients with infertility. Consultations, advice, surgery, ART. I am the Specialist delivering these services.

For what projects/services did your company hire Deventure?

Design of a new website, easy to navigate for patients that seek such services. A window of my expertise and what is on offer.

What were your goals for this project?

To enhance the patient experience by presenting the information in an objective, clear way and also offering a platform for patients to make contact with me. Also, a site that I can access and update without much effort.

How did you select this vendor?

The portfolio and expertise demonstrated in the search process. Also, the clear understanding of the deliverables and the competitive costs associated.

Describe the project and the services they provided in detail.

Deventure designed, programmed, tested and delivered a new website for me.

What was the team composition?

4 people. One was in constant contact with me. The project manager was efficient and communicated regularly to understand my needs, explain the progress and follow-up on all changes implemented. A very efficient process with excellent and fast communication throughout.

Can you share any information that demonstrates the impact that this project has had on your business?

I received very positive verbal feedback from patients that have seen me after the launch.

How was project management arranged and how effective was it?

Excellent constant contact via Skype, WhatsApp and email. Towards the end of the project, on a daily basis.

What did you find most impressive about this company?

The team seems to gel beautifully, like an orchestra. There was a smooth progress from concept to draft to first testing, fine-tuning and launch. Involvement of team lead in the whole process.

Are there any areas for improvement?

None that I would immediately recommend. Sometimes, the inexperienced customer might be overwhelmed by the technical wealth of knowledge!