Email Mktg, API Dev & Business Consulting for Event Company
- API Development Business Consulting Email Marketing
- $10,000 to $49,999
- Oct. 2022 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
''Their commitment to excellence and client satisfaction was evident throughout our collaboration.''
- Arts, entertainment & music
- Munich, Germany
- 51-200 Employees
- Online Review
- Verified
DeSight Studio® GmbH provides ongoing Brevo-based email marketing, API development, and consulting services for an events company. The team also focuses on text and content optimization services.
DeSight Studio® GmbH's efforts have improved the client's email workflows and engagement rate and have streamlined their operations. The team is highly organized and proactive, ensuring timely delivery throughout the project. Their flawless communication and exceptional flexibility are impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Events of financial.com
Describe what your company does in a single sentence.
financial.com AG (FDC Events) organizes high-quality financial events that offer valuable networking opportunities and insights into trends and innovations in the financial sector.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire DeSight Studio® GmbH to accomplish?
- We engaged DeSight Studio® GmbH to fully set up and configure our email marketing service (Brevo), including strategic consulting, cleansing our contact database, and developing a new concept for labeling and classification to enhance our marketing efforts.
- DeSight Studio® was tasked with the comprehensive management of our email marketing for over 50,000 recipients, encompassing setup, reporting, controlling, text and content optimization, and ongoing testing to ensure peak performance.
- We sought DeSight Studio®'s expertise for strategic consulting to optimize our marketing funnels and websites, along with API programming to seamlessly integrate various solutions like our ticketing platform and email marketing tools, improving overall operational efficiency.
SOLUTION
How did you find DeSight Studio® GmbH?
Brevo Experts Directory
Why did you select DeSight Studio® GmbH over others?
- High ratings
- Close to my geographic location
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Company values aligned
- Other
How many teammates from DeSight Studio® GmbH were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Our collaboration with DeSight Studio® GmbH encompassed a comprehensive and detailed scope of work aimed at elevating our email marketing strategies and enhancing the integration of our digital tools. Here is a detailed summary of the key deliverables from our partnership:
- Email Marketing Setup and Strategy Consultation:
- Service Configuration: DeSight Studio® was responsible for the complete setup and configuration of the Brevo email marketing platform tailored to our specific needs.
- Database Cleansing: They undertook a thorough cleansing of our existing contact database to ensure accuracy and relevancy of the data, which is crucial for effective targeting.
- Labeling and Classification Concept: DeSight Studio® developed a new, innovative labeling and classification system for our contacts, facilitating more targeted and personalized marketing campaigns.
- Comprehensive Email Marketing Management:
- Ongoing Management: DeSight Studio® handled all aspects of our email marketing campaigns for a database of over 50,000 recipients, ensuring each campaign was optimized for maximum engagement.
- Content Optimization: They provided text and content optimization services, enhancing the clarity and impact of our communications.
- Testing and Reporting: Regular testing was conducted to refine strategies, alongside detailed reporting and controlling processes to track performance and guide decision-making.
- Strategic Consulting and Technical Integration:
- Funnels and Websites Optimization: DeSight Studio® offered strategic advice on how to optimize our marketing funnels and website interfaces, improving user experience and conversion rates.
- API Programming: They carried out advanced API programming to integrate various digital tools seamlessly, including our ticketing platform and the email marketing service, which enhanced operational efficiency and user experience.
This detailed scope of work by DeSight Studio® GmbH has significantly contributed to our marketing efficiency and overall digital presence, providing us with a solid foundation for future growth and customer engagement.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The partnership with DeSight Studio® GmbH yielded substantial measurable outcomes that underscored significant progress and success across our email marketing and integration systems.
Firstly, we witnessed a considerable enhancement in the efficiency and productivity of our email workflows, enabling us to manage large-scale campaigns with greater ease and effectiveness.
Secondly, our email engagement metrics saw a dramatic increase, with both opening and click-through rates improving significantly. This boost in engagement was a direct result of DeSight Studio®'s optimized content and precise targeting strategies, which resonated deeply with our audience.
Lastly, the successful automation of interactions between our ticketing, event, and email platforms marked a critical improvement. This automation streamlined our operations, enhanced user experiences by ensuring smoother interactions across services, and reduced manual interventions, thereby boosting operational efficiency and minimizing errors.
These advancements have not only delivered immediate benefits in terms of marketing performance and operational efficiencies but also established a strong foundation for continuous growth and enhanced customer engagement.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
DeSight Studio® GmbH managed our project with exceptional professionalism and efficiency. Their project management approach was highly organized and proactive, which greatly contributed to the smooth execution and timely delivery of all project components. They adhered strictly to the agreed-upon timelines, delivering each item on schedule, which ensured that our project milestones were met without any delays.
Communication was a strong point in their management style. DeSight Studio® was very responsive to our needs throughout the project. They maintained open and clear channels of communication, providing regular updates and quickly addressing any questions or concerns we had. Their team was always accessible and willing to provide detailed explanations and support whenever required.
Furthermore, DeSight Studio® demonstrated great flexibility and adaptability in responding to our evolving requirements. As the project progressed, they were adept at adjusting their strategies and workflows to accommodate additional requests or changes from our side, always ensuring that these adjustments did not compromise the project timeline or outcomes.
Overall, their effective project management and responsive approach were instrumental in the successful implementation of our initiatives, making the collaboration both productive and pleasant
What was your primary form of communication with DeSight Studio® GmbH?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What sets DeSight Studio® GmbH apart is their unique approach that starkly contrasts with typical agencies. They excel in flawless communication, exceptional flexibility without hidden costs, and a proactive work style that ensures they think along with their clients. This combination of clear pricing, thoughtful engagement, and attentive service makes them a standout partner in the industry.
Are there any areas for improvement or something DeSight Studio® GmbH could have done differently?
While working with DeSight Studio® GmbH, we found their approach and delivery to be highly effective and aligned with our expectations. Their commitment to excellence and client satisfaction was evident throughout our collaboration.
If anything, continuing to expand their range of services and exploring new innovative tools could further enhance their already impressive offerings, ensuring they remain at the forefront of the digital marketing industry. Their dedication to staying ahead of industry trends and adapting to the rapidly evolving digital landscape is something we look forward to seeing more of in the future.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS
