Can you share any outcomes from the project that demonstrate progress or success?
The first app versions were more than good enough to attract early adopters, technology enthusiast, and journalists - WIred named us “the coolest thing in their office” at the time. Based on that initial feedback and learnings, we worked with DECODE on quickly releasing subsequent versions with improvements and new features, which led to thousands of downloads in the first months.
How effective was the workflow between your team and theirs?
Working with DECODE was no different than working with our own staff. The communication was very open, both ways, which enabled us all to be very efficient. Our offices are literally “across the street”, so most of our meetings and workshops were face to face. DECODE delivered on their promises, making set deadlines with no exceptions and being much more than “just” a vendor, a true partner.
What did you find most impressive about this company?
While working on Vitastiq, DECODE pulled all the stops. Of course, they delivered the project, but what’s also important is the relationship with us and the way they work. Their communication was highly responsive, they were proactive and had that youthful zeal. I don’t know how they did it, but the whole time we were working together, we felt like we were their only client!
Are there any areas for improvement?
The only thing I “regret” about working with DECODE was not knowing them earlier so we could have hired them from the very beginning.