Data Pilot

BACKGROUND

Introduce your business and what you do there.

I’m a lead at a data science startup. We solve other companies' data science problems by providing business intelligence solutions. For example, we help them compare data from different sources, extract insights, and use those insights for decision-making.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Data Pilot?

We needed help with a small project that would also help us evaluate our own platform’s performance, so we hired Data Pilot.

SOLUTION

What was the scope of their involvement?

Data Pilot helped us with a small marketing spend analysis project. Initially, we provided them with a brief detailing our acceptance criteria. Their goal was to deliver a working code that showed us the analysis on our platform, which included creating all the dashboards and documentation needed. To achieve this, they gathered all the data related to our marketing spend and developed a data storytelling demo product that showed us our main issues and how to address them.

What is the team composition?

We worked with three teammates from Data Pilot and their CEO, who also interacted with us.

How did you come to work with Data Pilot?

I found them while searching for a partner who could meet certain requirements. After our initial conversations, I really liked how engaging Data Pilot’s CEO was. He gave us confidence in the project because he trusted our platform and told us that he could deliver the project, so we started working with them.

How much have you invested with them?

We spent around $5,000.

What is the status of this engagement?

We worked together from November 2022–January 2023, and this time period included all of our conversations prior to and after the project delivery.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Data Pilot successfully showed us that our platform is very useable; they did a good job. Ultimately, they delivered a beautiful data storytelling demo for marketing spend analysis.

How did Data Pilot perform from a project management standpoint?

I can vouch for Data Pilot’s project management methodologies. They had a very strong way of letting us know exactly what they would deliver and how they were accounting for their time. Overall, they did a great job at setting expectations and delivering accordingly.

Throughout the project, Data Pilot was very clear about the details for the execution and gave us visibility on the progress — they really excelled at that. Thanks to this, we didn’t have to worry about overages in the invoices or working hours because they were very transparent. They used a project management tool to manage our project and shared a dashboard with us to give us visibility on what was happening with the data.

What did you find most impressive about them?

Data Pilot’s project management methodology was outstanding — their communication and transparency set them apart from other service providers. Even when we had issues that slowed things down, they let us know about those issues while simultaneously working on solving them. Once they solved those issues, they also let us know that they would be delivering things faster. Overall, Data Pilot did an excellent job at balancing their communication and deliveries.

Are there any areas they could improve?

I can’t think of anything Data Pilot could have done differently. 

Do you have any advice for potential customers?

Spend some time with Data Pilot’s CEO having upfront conversations and ensure you’re getting the best resources for your project.

BACKGROUND

Please describe your company and your position there.

I'm the Chief Analytics and Product Officer at 7 Knots Digital. We're an agency consulting on analytics and digital audience strategies for some of the largest media companies in the U.S.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Data Pilot?

Initially we needed support migrating dashboards from Power BI to a new tool our client launched. We also needed support setting up data pipelines and executing manually workflows to free up our teams existing bandwidth.

SOLUTION

How did you select this vendor and what were the deciding factors?

We put out an RFP and Data Pilot responded promptly with answers to our questions and presented new ideas for long-term support. Data Pilot demo'd examples of their work and they were always quick to respond to any inquiries.

Describe the project in detail and walk through the stages of the project.

We asked them to jump in learning a new software program and iterate on initial dashboards with limited requirements. Data Pilot was amazing at being proactive in sharing layout ideas and generating relevant insights based on their own discovery and analysis. This was extremely helpful and led to additional avenues of revenue opening up. Our scope with Data Pilot has expanded over time to cover data analytics, but also more digital and digital analytics support.

How many resources from the vendor's team worked with you, and what were their positions?

Their founder was involved at the outset and still joins calls regularly. We have a main point of contact and another 2-3 additional support team members.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

To-date, we've set up over 60 dashboards (too many, but the client loves them all). We gauge success as adoption of use of dashboards and reports by the client. They are always asking for more, so we continue to work with Data Pilot to deliver.

How effective was the workflow between your team and theirs?

Workflow has been great. We use email and also have the option to work with their project management tool, and they have offered to work with ours if needed. We work as lean as possible.

What did you find most impressive or unique about this company?

Their knowledge of data analytics space is at an expert level and it comes through in their recommendations to improve dash-boards. workflow set up, and infrastructure design. They are extremely proactive and offer up suggestions which keeps our teams operating at the leading edge.

Are there any areas for improvement or something they could have done differently?

Data Pilot is great. We are always working to improve our own requirement sharing to enhance our partnership. I wouldn't do anything differently other than I wish we'd worked with them earlier.

BACKGROUND

Please describe your company and your position there.

Swyft Logistics is a 3PL startup that has grown multifold over the last couple of years. We are tech and data focused company as automation and realtime decision-making is crucial in our industry. I work as VP of Engineering at Swyft Logistics and lead the company's tech strategy and execution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Data Pilot?

We hired data pilot to build for us an analytics dashboard that becomes our go-to tool for decision making regarding nation-wide delivery operations.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were in a lookout for a dependable data partner. I had personally worked with the CEO of Data Pilot at another organisation so requested him to give a demonstration of their work to our senior management. The Data Pilot team gave excellent demo customised to our needs and they were handed over the project.

Describe the project in detail and walk through the stages of the project.

The project kicked off with the discovery phase to identify the current problems and the possible solutions. An NDA was signed which was followed by a project scoping activity. Once the scope of deliverables was finalised controlled access of Database was provided to the Data Pilot team. They prepared data dictionaries and mapping documents to kick off ETL scripting process. Cloud Services were provisioned on AWS support the ETL and Data Warehouse creation. Dashboard visualisations followed after that. Once the widgets were ready we went into a testing/feedback cycle that allowed both the team to fine finish the final product.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager, 1 Data Scientist and a Data Engineer worked with us. The CEO also participated in feedback calls

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Dashboard provided near real-time visibility to our operations team. Our warehouses holds thousands of parcels that are to be distributed everyday. With the new Ops dashboard now we are able to see aspects like parcels ageing, number of parcels dispatched right now, parcels' activity over a time range etc.

How effective was the workflow between your team and theirs?

We opened a slack channel for the two team to communicate. Being in the same timezone further helped our interaction. Data Pilot team ensured that the minutes of the meeting were shared in a timely manner. Did not face any hiccup during the project

What did you find most impressive or unique about this company?

Proactiveness

Are there any areas for improvement or something they could have done differently?

Addition of a subject matter expert/business analyst could be helpful

BACKGROUND

Please describe your company and your position there.

I'm Head of Product for a digital health company. We create patient engagement software and our solutions are being used by clinics in Australia and Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Data Pilot?

We hired this vendor to help with creating dashboarding in Mixpanel and Metabase. We had limited knowledge on BI and were looking for a reliable and strong partner to help us build dashboard that would delight our customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We put out a RFP and shortlisted 3 companies. We interview all 3, Data Pilot come out on top and we started a small projec

Describe the project in detail and walk through the stages of the project.

First, we shared a requirement doc with Data Pilot to define the dashboards we were looking for. Together with Data Pilot we identified if we had all the necessary data to make them. Afterwards, they implemented the dashboard and there were a few UAT cycles

How many resources from the vendor's team worked with you, and what were their positions?

The founder and 2 data engineers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We can now share dashboards with our clients with their most important metrics. Before, a developer would need to jump into the database to find the answer to questions they have. This is saving us a lot of time and is making the customer experience much better

How effective was the workflow between your team and theirs?

They were very reliable and responsive via e-mail, Slack and conference calls

What did you find most impressive or unique about this company?

They are very professional and punctual, and the quality of their work is outstanding.

Are there any areas for improvement or something they could have done differently?

Sometimes they could do better in peer-reviewing each others work. We caught a few bugs that should have been picked up by peer reviews.

BACKGROUND

Please describe your company and your position there.

I'm a Director at Lulusar. Lulusar is a women’s fashion brand that provides quality fashion by integrating every step of the modern fashion value chain. We aspire to distinguish ourselves from our competitors by being data-driven and technologically advanced for omni-channel sales optimisation and on-demand based manufacturing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Data Pilot?

Data Pilot is a critical partner in our journey and roadmap for data. We are pursuing multiple projects in analytics, data science, and data infrastructure with them.

The ultimate goal for us is to build a technology ecosystem that will help us understand our customers best and operate in a very lean manner with optimal efficiency with our design/product development, merchandising, marketing, consumer experience and production.

SOLUTION

How did you select Data Pilot and what were the deciding factors?

I had come across Ali Mojiz (CEO / Head of Analytics & Data Science) and was quite enthralled by his passion for data. His ability to understand your business/industry and to create a well-defined roadmap is what encouraged me to invest in our partnership. His team is excellent and they take a keen interest in the success of your business.

Describe the project in detail and walk through the stages of the project.

Our first step was to define our existing technology stack and determine what we are ultimately hoping to achieve. Once that was done, we were able to define phases with timelines to build the necessary infrastructure to help us better define the analytics that are useful to us and for us to begin to lay the groundwork for our data lakehouses.

We meet on a weekly basis with very transparent project management to measure our progress on all the work.

How many resources from the Data Pilot team worked with you, and what were their positions?

CEO, Product Manager, Data Scientist, Data Analyst, Data Engineer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We managed to create our first comprehensive dashboard pulling data from a lot of different sources in e-commerce and marketing. This birds-eye view is aiding all important stakeholders within the organisation.

It also helped us in our first step of identifying important KPIs to incorporate into our Phase 2 dashboard/analytics hub. We've started the processes of migrating our data infrastructure onto Azure.

How effective was the workflow between your team and theirs?

The communication is very good and the task management is transparent. Our weekly progress reviews are extremely helpful in making sure both teams are on the same page.

What did you find most impressive or unique about this company?

Their work ethos and genuine interest in the success of their clients are notable in the workflow.

Are there any areas for improvement or something they could have done differently?

They're a young and growing organisation - for now everything is great, and I think with time they will have even more resources to help take our success to the next stage.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of the company. 

Describe what your company does in a single sentence.

Social media analytics to improve organizations' messaging.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Data Pilot to accomplish?

• Hire and manage several ML programmers

SOLUTION

How did you find Data Pilot?

Online Search

Why did you select Data Pilot over others?

• High ratings
• Great culture fit
• Other

What was the size of Data Pilot’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Provide project management and sourcing of Machine Learning developers to build custom SaaS program for B2B audience.
• Develop NLP processes & code to analyze social media content.
• Recommend system architecture including vendor and software selection to process data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Create dashboard to visualize findings
• Manage project team focused on NLP and machine learning
• Create overall system architecture

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Data Pilot brought significant expertise to the overall project management. They recommended numerous methods for improving our project management and basically led the project development process. They were incredibly responsive and thorough.

What was your primary form of communication with Data Pilot?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Their level of responsiveness, expertise, and dedication to our urgent timeline was exemplary. I recommend them very highly!

Are there any areas for improvement or something Data Pilot could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I'm co-founder and head of growth. Mobile app for weight-loss through healthy eating

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Data Pilot?

U.S based health-tech startup hired Data Pilot to set up GTM tags for multiple conversions, Google Analytics tracking, conversion Investigation, Facebook ads optimization using Facebook pixel events match quality and enabling automated reporting via Looker Studio Dashboards.

SOLUTION

How did you select this vendor and what were the deciding factors?

Introduction

Describe the project in detail and walk through the stages of the project.

• Scope
• Design
• Build
• Test
• Launch

How many resources from the vendor's team worked with you, and what were their positions?

3 people

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Data Pilot helped the client in building an end-to-end automated UTM tracking solution, by building a scalable data pipeline and designed user-friendly BI dashboards. This not only resulted in quick insights but also improved data accuracy to a considerable extent. Their team has been highly responsive and has demonstrated strong capability to understand complex business problems and propose innovative data solutions.

How effective was the workflow between your team and theirs?

Excellent. Very responsive

What did you find most impressive or unique about this company?

They were highly responsive, and they worked fast.

Are there any areas for improvement or something they could have done differently?

none

BACKGROUND

Please describe your company and your position there.

I am the Head of Customer Success at Triple Tree Solutions, we are into the process of digitizing textile supply chain and Driving Digital Transformations for the Textile Supply Chain Agile, Transparent, and Smart Digital Solutions that enhance productivity and optimize quality management for apparel brands, non-apparel brands, retailers, manufacturers, and inspection companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Data Pilot?

It's majorly for analytics and Ai / ML incorporation

SOLUTION

How did you select this vendor and what were the deciding factors?

We have a connection working here and asked him to help us digitize our analytics.

Describe the project in detail and walk through the stages of the project.

We wanted the dashboards to be implemented with our SaaS product and hired Data pilot to make this workable for us.

How many resources from the vendor's team worked with you, and what were their positions?

Their CEO is our main contact and 4 people are working with us.

RESULTS & FEEDBACK

How effective was the workflow between your team and theirs?

The workflow is very effective since we use DevOps to design and explain.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

DevWise is a Software Engineering Company specialized in Cloud Applications, Mobile Apps, MDM, AI/ Big Data and Blockchain

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Data Pilot?

We needed a partner to help us with the creation of different Models and ML services using Azure ML to predict COVID based on the cough of an individual.

SOLUTION

How did you select this vendor and what were the deciding factors?

Data Pilot provided top-notch services with a highly competent team. The quality of their work is remarkable. Their expertise in MLOps is matchless. Highly recommended!

Describe the project in detail and walk through the stages of the project.

Creation of ML Pipelines in Azure ML, Creation of Models, Network Training, Calibration of the Models.

How many resources from the vendor's team worked with you, and what were their positions?

2 Azure ML Data Scientists

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since his help we were able to successfully complete the project

How effective was the workflow between your team and theirs?

They were an extension of our team. All the interaction was smooth.

What did you find most impressive or unique about this company?

Their commitment and knowledge.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm CEO & founder of Systematik. A data consulting company that helps businesses make money from their data.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Data Pilot?

After getting a bigger project, we needed help in streamlining and productizing a data pipeline.

SOLUTION

Describe the project in detail and walk through the stages of the project.

We had to first find the common characteristics of our typical clients in order to build the template pipeline. Then connect to all the different platforms our typical clients are using and extract the desired data. We then transformed the data in dbt and stored those tables in BigQuery. We used data Studio to visualize the data.

How many resources from the vendor's team worked with you, and what were their positions?

2 person. CEO as project manager and 1 data engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Data Pilot helped us build a solid yet scalable data pipeline that accelerated our product to the next level.

How effective was the workflow between your team and theirs?

They joined our Slack channel et always responded fast.

What did you find most impressive or unique about this company?

Since their team consisted of 20+ individuals, you would have access to a lot of people with different skill sets.

Are there any areas for improvement or something they could have done differently?

Cleaner code and a better setup for meetings. It seemed like they either had a slow connection during meetings, we're outside of the office, or had poor equipment.