Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We’ve only launched publicly two weeks ago, so I don’t have all that many stories, although we already have four colleges who have adopted us as a text for classes, so that’s exciting. From beta testers, I have an enormous amount of internal feedback on it that’s all been very positive about how just usable and just intuitive everything in the interface is. Especially in our space, to use our competitors’ products, students and teachers have to have training to know how to do it, whereas we’re getting almost no support calls at this point. It seems like it’s all clear enough and logically enough laid out that people are able to just figure out how to do that stuff on their own.
How did DashBouquet perform from a project management standpoint?
Really, they seem to have in place a really good project management system, and their estimates were always really quite good in terms of number of hours for different portions of the project. I don’t have a sense actually of how large the organization is, but basically there were about four or five people regularly involved in building uTheory, and then different people brought in as different things were needed. For a time, we had one of their guys helping out actually with some of the musical interactive exercises as we were trying to do a sprint to get some of those done. Then, they also brought in a designer from time to time at the start of portions of the project and then as we’d wrap up portions to just go back and do polishing.
What did you find most impressive about DashBouquet?
I think that the scope of the project crept enormously. It turned out to be a much bigger challenge than we expected when we started, and their flexibility at responding to that and scaling in response to that was really impressive. All the way along, they were really concerned with delivering quality work and very responsive to feedback. I think in our case it may have been a slightly unusual situation for them, because on our side we were working with a codebase and they were working with a codebase as well, so there’d be mutual code reviews happening. They were all really wonderfully responsive to even just styling changes in code. Anton, especially, I have to single out as just being a really extraordinary communicator and just being highly committed to getting the job done on time, on budget, and done well.
Are there any areas DashBouquet could improve?
No, I think they’re really very strong overall. Their frontend work seems to be a bit stronger than their backend work, and we did most of the backend work on this project, which was just fine. We also had some very complex backend challenges including various machine learning things. I’m just very pleased with all the work they’ve done for us.