What evidence can you share that demonstrates the impact of the engagement?
The success of their work is always amazing. Over the years, we’ve built a wonderful partnership with Cypress Mill. Their team has become an integral arm of our organization.
They’re exceptional when it comes to helping us. If there’s ever an issue with programming, they’re great at having a sense of urgency. Last week, we had a system programming issue at a university. They were available immediately to help us get it up and running.
Yesterday, we were working with a major municipality, getting projections together for their electrical work. Cypress Mill assisted us with getting all of the schematics and quotes together.
In my position, I don’t deal with them on a daily basis. But I know that they’re always there to assist us.
How did Cypress Mill Co, LLC perform from a project management standpoint?
They’re excellent at project management.
What did you find most impressive about them?
Their team has also provided us with information in regard to how they run and market their business. They’ve recommended people that they’ve used for those services, and we have employed them as well.
Are there any areas they could improve?
I’m not aware of anything at this point. As a company, we’re looking to get more innovative programming moving forward as the industry changes. I would suggest Cypress Mill continue to be cutting-edge as they move toward more 21st century tools and programming.
Do you have any advice for potential customers?
Make sure that you’re contacting them. Be clear about what you need. They’re great at responding and listening. Their team is always looking at how to best resolve issues for their customers.