US Based Software Design, Development & Marketing
We are a Digital Marketing and Software Development firm specializing in providing a combination of Digital and Traditional Marketing, Website Design & Development and Custom Software Application development.
We develop using Microsoft .Net and Open Source platforms such as Drupal, Magento, Moodle and WordPress.
Our specialties include Learning Management Systems, Mortgage Solutions, Drupal CMS, WordPress and Magento eCommerce sites. Our clients include mid to large size companies in the Mortgage, Software, Security, Retail eCommerce, Finance, Telecommunications and Health Industries.
Specialties: Microsoft Partner, Google Partner, Open Source, Drupal, WordPress, Moodle, Magento, .Net, C# and PHP specialists
headquarters
Focus
Recommended Providers
Portfolio
HID Global, IdenTrust
Drupal Website Design and Development
We migrated the previous IdenTrust site from custom php to a Drupal 8 CMS website.
The client created all new content for the site and reorganized the sitemap for the site navigation to reflect their current product groups.
IdenTrust sells a variety of Digital Certificates for various industries and offers many versions of their products for purchase. The old version of the site had hundreds of Orange “Buy Now” buttons sprinkled throughout the site.
We implemented a workflow that walked their clients through a series of questions to help determine which Certificate was the best match and provided pricing for that product.
The end result for the new site was a more professional looking site that was easy for their clients to navigate, purchase the exact certificate that fits their need and provides expert guidance for the Digital Certificate Industry.
Drupal Custom Web Application
Certificate Alert & Tracking System (CATS)
The CATS workflow system tracks each Product and Certification and notifies the client 90/60/30 days prior to the expiration of the certificate to allow them to renew the certification.
Also, if the standards change for that type of Certification, the certificate will expire and will need to be re-certified.
The CATS system tracks each certificate’s expiration date as well as the underlying standards and will send out automated notifications prior to the expiration as part of the Drupal Workflow we created.
Once a user receives an expiration notice, they can simply click on the “Renew My Certificate” button to initiate the workflow process to renew their certificate.
The CATS system has been shown to the Big 3 Auto Makers; General Motors, Ford, Fiat Chrysler as well as Tesla and the Chinese Government.
WordPress Design/Development/Digital Marketing
G&M Compliance offers National and International Certification Testing for Electronic, Automotive and Medical Devices.
Once a Certification is complete, a Certificate is issued which allows this device to be distributed and sold in the region or country specified. Certification is valid for a specific amount of time.
Drupal CMS Project
HID Global is a Fortune 500 company that provides security products. Just about everyone has a magnetic HID Card or key fob they use on a daily bases to gain access to their business or home.
We migrated HID Global off of a Movable Type and Custom PHP site onto a Drupal 7 CMS platform.
The new HID Global site has approximately 100,000 pages that are translated into 9 languages. By using the organizational functionality built into Drupal, we were able to implement custom content types and taxonomies to create nodes of information that we then used to create views of similar information.
We also built a workflow to allow content to be marked for translation. This content would then be available for one of several pre-determined translation agencies to translate the content, then upload the new content back into Drupal. The Regional Manager for that language portion of the website was then notified to review the translated content. Once approved, the Manager could select publish to push the translated content to the live site.
Reviews
the project
Web Dev, Custom Software Dev & Mktg for Compliance Firm
"They are more organized than most of the other providers we’d used in the past."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder of G&M Compliance. We essentially help manufacturers of electronic products to get certifications worldwide so that they can sell into different international markets.
What challenge were you trying to address with Custom Software Solutions, Inc?
We hired them to develop our websites, one of them was a cloud database site.
What was the scope of their involvement?
The online database is basically where we put some of the reports and certificates of our third-party client's products or applications. It also serves as an alerting system that notifies us when our stakeholders’ certificates are going to expire.
Right now, they’re also helping us with our online marketing efforts. They’re using Google Ads. We also have Pardot — part of Salesforce, and we use it as a marketing solution. Custom Software assists us with all of the three things mentioned above.
What is the team composition?
We mainly work with Allen (President), and then he has other support programmers that we also interact with occasionally.
How did you come to work with Custom Software Solutions, Inc?
We found them through one of our contacts. We had tried others in the past that had done a good job for us, and we were willing to try Custom Software because things weren’t working out as well as they could be. In the end, they happened to be a good fit for us.
How much have you invested with them?
We've probably spent over $100,000.
What is the status of this engagement?
We probably started working in February 2014, around 6–7 years ago. Our relationship is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
They’ve definitely performed better than our previous partners. We’ve seen more robust websites and we’ve noticed that more people are visiting our site and clicking on things. We’ve also noticed a few folks coming to us because of our campaigns. We have an uptick in web traffic and that’s helping to drive new business to us.
We’re still in the process of refining our metrics. It’s never easy to keep track of things and to know exactly where people came from, but we will get there.
How did Custom Software Solutions, Inc perform from a project management standpoint?
When we give them something to work on, they definitely do it. While waiting for inputs from us, they’ll keep things moving along, so I would say that’s their strong suit. They’re also good at following up and being organized. We have monthly meetings where we review things.
We have a loose time frame on deliverables, but as far as timelines go, we don’t have hard deadlines to meet. Usually, we’re the ones holding things back because we’re not getting enough information soon enough.
What did you find most impressive about them?
Their ability to follow up and get things done has been impressive and makes a whole difference to prevent things from getting dropped through the cracks. They are more organized than most of the other providers we’d used in the past.
Are there any areas they could improve?
They could probably benefit from narrowing their scope down to a few things that they see growth potential in. That way, they can become an expert and pursue a narrow scope of work than what they currently take on themselves.
Do you have any advice for potential customers?
If you want somebody who’s going to be organized and can help you stay on task, then Custom Software can really be a good fit for you. Above all, they’re very easy to work with.
Custom Software Solutions, Inc has led a solid process, as evident in the client's increased engagement. They've developed strong websites and enabled higher web traffic. They excel at being collaborative and timely. Customers can expect a team that will keep them focused and on track.