Creativity + Technology

Founded in 1998, CrossComm is an app consultancy that specializes in the conception and implementation of cloud-savvy apps for web, native iOS, and native Android. We've consistently stayed on the forefront of app technology and trends over the past decade, being one of a handful of iOS app developers with a presence on the iTunes App Store since Day 1; we were early adopters of the Android ecosystem as well. 

CrossComm is more than a software development studio - while we can write code very well, we see ourselves as consultants,“Digital Sherpas” who seek to profoundly understand our clients' motivations and help interpret those motivations into design and technical requirements. In designing and building apps, countless micro-decisions and compromises need to be made along the way and we aim to make every one of them with our client's business interests in mind. We are not "yes people" and we do not hesitate in offering differing perspectives or recommendations, or discarding ideas if better ones emerge. In short, we strive to see ourselves as part of your team.

 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
1998
Show all +
Durham, NC
headquarters
  • 201 West Main Street Suite 208
    Durham, NC 27701
    United States

Portfolio

Key clients: 

We've done app consulting and development work for a variety of organizations from Forbes, Martha Stewart Living Omnipedia, NBC Universal, the NYC DOT, and Medfusion as well as startups to help bring their digital aspirations to life. The common thread is that each client needed a trusted technology partner to guide them in developing a high quality app. 

 

Forbes Under 30 App Image

Forbes Under 30 App

Forbes selected CrossComm to develop the iOS version of its Under30 private social network for launch at its annual conference. The app was awarded the Best Media Mobile Application by the Web Marketing Association and enables users to connect ongoing by sharing and commenting on media, scheduling meet-ups with other participants, and receive real-time updates from the Forbes team.

Medfusion Plus Apple Watch App Image

Medfusion Plus Apple Watch App

Medfusion had an ambitious vision to create an app that would allow patients and caregivers to aggregate healthcare data from multiple providers onto a mobile app within seconds. The team at Medfusion was actively developing the iPhone app but also wanted to capitalize on the wearables market and selected CrossComm to develop the complimentary Apple Watch app.

ICF Dragon Web App Image

ICF Dragon Web App

CrossComm was selected to architect and develop Dragon, an online tool for systematic review. This web app stores qualitative and quantitative data from literature research documents to help scientists implement the elements of systematic review while also assisting in the team management of reserach tasks. 

Reveal iOS and Android SDKs  Image

Reveal iOS and Android SDKs

Reveal Mobile is the world's first beacon-powered audience database. Their existing SDK was functional, but in order to meet their true potential they needed a full-featured, highly-polished SDK and partnered with CrossComm to achieve this goal. 

Reviews

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Bluetooth and Beacon SDK for Mobile Data Platform

"They’re continually communicating which makes them a great partner."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

This partnership is ongoing, at this point, CrossComm has delivered on an SDK that integrates with Bluetooth beacons.

The Reviewer
 
1-10 Employees
 
Raleigh, North Carolina
Andy Schrader
Chief Product Officer, Reveal Mobile
 
Verified
The Review
Feedback summary: 

The SDK developed by CrossComm successfully collects data from over 1 million devices each day. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Reveal Mobile collects location data for mobile devices. We integrate with mobile applications to help them better understand their audiences by using location history of those audiences to attribute different audience attributes . I am the chief product officer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CrossComm?

In order for us to collect data that our data scientists can analyze, we need to be integrated with the applications on the mobile device. In order to do that, we needed an SDK [software development kit] that works with Android apps as well as iOS apps. And we need that SDK to detect Bluetooth beacons as well. That’s some pretty cutting edge technology that requires a lot of research and investigation in order to build. We have development talent in-house that operates on the backend for us - kind of a full stack engineering team, but they handle more the collection and curation of the data once we’ve collected it from the devices. So, we didn’t have any talent that developed applications or SDKs for applications specific to Android or iOS.

SOLUTION

What was the scope of their involvement?

We use CrossComm to develop the SDK for both Android and iOS.

How did you come to work with CrossComm?

They are in the area. They were working with Reveal prior to my joining here, which was over a year ago.

How much have you invested with CrossComm?

It’s around $100,000.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The SDK they created is solely responsible for collecting location events from mobile devices. Today, we collect events from over 1 million unique devices each day. In aggregate, that’s close to 400,000 to 500,000 million events per month.

What did you find most impressive about CrossComm?

We have scheduled weekly video calls with them just to make sure that everybody’s on the same page with regard to priorities. We talk through any problems or any upcoming stories to work on. We also have integrated HipChat and we have them available whenever we have a quick question. Right now, they’re working with our engineering team to make sure the SDK is going to communicate with the server side. So in order to do that, we need to make sure both sides are using the same format and things like that. They’re continually communicating which makes them a great partner. They’re also in the area, so they’re available if we want to do face-to-face meetings, but more often than not, it’s a simple video chat that works well.

Are there any areas CrossComm could improve?

Early on, we had some challenges due to lack of process on our side, which lead to some disconnects. We had not focused enough on how to integrate an outsourced engineering team with our in-house engineering projects, especially since we’re working off of different priority lists. So they worked really closely with us to find a process that worked, and that’s actually how we got to the point where we’re doing weekly video calls that last anywhere from 15 to 30 minutes. We use their Trello board, which helps us keep a priority list that their engineers work off of, and we’re also able to contribute to and comment on as needed. By working with us on those processes, it cleared up any issues. 

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    It’s hard when you’re outsourcing and you’re paying an hourly rate. They’re real easy to work with when it comes to schedule, and they keep to the hours we want and they communicate effectively whenever a project is larger than they anticipated.
  • 5.0 Cost
    Value / within estimates
    As with any engineering efforts, you can’t really know the scope of work until you get into it. Their estimates are actually pretty good. They have a good knowledge base to draw on when it comes to estimating how big a project is going to be.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer