Could you share any statistics or metrics from this engagement?
The website is very nicely done, and I’m very satisfied with the design. We’re still working on some of the other features. To me, it’s already changed the way I do business. In terms of the work I needed them to do, Creative360 were very good.
A lot of times, they have to rely on the client to get back to them before they can make things happen. If they need input from me, they let me know so I can keep on track. They were pretty good at that. They were also good at making it easy to submit comments. They have a system where you can make changes, suggestions, or comments, and then someone would review it and know what you need done.
What distinguishes Creative 360 from other providers?
I worked mainly with Shiv, and I thought he was really good at communicating, getting the vision that I wanted, and then translating that to the rest of the staff. They were able to interpret that into what I would want to see done on my website, which for me, is very important because I’m not very technical.
There has to be a person that can communicate with someone who doesn’t know any technical talk. There’s a lot I don’t know, but I have an idea of what I want, so I need someone able to hear what I’m saying and give me recommendations because in the end, they’re the experts.
Is there anything Creative 360 could have improved or done differently?
If you’re not familiar with programming or getting a website done, it’s really hard to assess cost. I’m still not sure if I paid too much for my website. I think it would have been best if they had explained all the components in the billing, so I would better know how to evaluate the cost.