Creative Triplet

Please describe your company and your position there.

I am the lead designer. We work with innovators and leaders to build a better digital society. We started as a digital marketing agency and social media, websites and email strategy are the cornerstone of our business. As we watched the way that people were treating each other online, we wanted to do more. We now have the lofty goal of changing the trajectory of the internet. We are also working with partners to research impactful ideas and implement big action to add more respect and equality to the internet.

For what projects/services did your company hire Creative Triplet, and what were your goals?

We were in need of animated videos for a course we are developing.

How did you select this vendor and what were the deciding factors?

After looking through multiple portfolios from many agencies, we found that Creative Triplet had the best quality of work. The added bonus was that the prices were very comparable to the other vendors offering these services.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

I first met with Syed to go over all of the project details. He then put me in contact with Sohail who was our project Manager. Sohail went out of his way to make sure we were taken care of the whole way. I presented Sohail with the audio we recorded and he and his team developed very detail storyboards for us to review. After approving the storyboards, Sohail and his team got to animating and got our products out to us quickly.

Who did you work with and what was the feedback process like?

The feedback process was quick, easy and painless. I provided timestamped feedback and Creative Triplet made sure to get those changes completed quickly. There was never any miscommunication.

Can you share any outcomes from the project that demonstrate progress or success?

The videos took our courses to the next level visually. They helped us look very professional.

Describe their project management style, including communication tools and timeliness.

The project manager was very easy to communicate. Most of the conversation was through email but had no problem jumping on a call for more urgent items. The communication was very quick and concise.

What did you find most impressive or unique about this company?

I found that the quality of work and attention to detail was amazing. We had a tight deadline and they made sure to do everything in their power to hit that deadline.

Are there any areas for improvement or something they could have done differently?

Everything was seamless on our end. If I were to change anything, I would have loved to work more in person but remote work was just as good.

Please describe your company and your position there.

Co-founder and Managing Partner

For what projects/services did your company hire Creative Triplet, and what were your goals?

We needed a high quality animated advertisement for a social impact project. Our goals were to increase awareness through an artistic and cleanly executed video that had viral potential.

How did you select this vendor and what were the deciding factors?

We saw they had excellent online ratings, reviews and recommendations. They submitted great quality work in the proposal phase, and their communication was very clear and professional.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery meeting, and they submitted good initial style frames. We revised those until we were proud to show them to business collaborators. When we finalized the style frames they came up with a complete and well-executed storyboard, which we reviewed several times. Once we approved the storyboard they produced a great animation using our voice-over.

Who did you work with and what was the feedback process like?

We worked with the project manager called Sohail. Great communication, precision and friendliness.

Can you share any outcomes from the project that demonstrate progress or success?

Every feedback we receive is positive so far. The overall video is what we expected, if not better. It required more work (and more seconds, which is great for us) than discussed, and seems even better than the previous work from Creative Triplet that we used as inspiration.

Describe their project management style, including communication tools and timeliness.

We mostly communicated through email. When we had to talk it was very easy, no matter the timezone difference (we're either in European Central Time or East Coast Time). Very clear and enjoyable discussions, on quite a short notice.

What did you find most impressive or unique about this company?

Their design talent and experience are very impressive.

Are there any areas for improvement or something they could have done differently?

I think they should expand!

Please describe your company and your position there.

I am the Marketing Coordinator for a SaaS company that delivers text-to-speech conversion via different platforms and products.

For what projects/services did your company hire Creative Triplet, and what were your goals?

We hired Creative Triplet to make an animated video with the purpose of using it for promotional ads on YouTube. Our goals were to have an attention grabbing first 5 seconds and then to highlight our software interface and how to use our platform.

How did you select this vendor and what were the deciding factors?

We searched through multiple agencies and then saw Creative Triplet. We decided to go with them after seeing examples of their previous work for similar videos they have made in the past. The quality was outstanding and was also in line with what we were needing

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started by outlining our idea for the video and some of the "must have" information in our ad. Since we are a text-to-speech program we used our own software for the voice-over in the video so we sent the audio file to the project manager, and he built the video around the audio.

He told us the timeline of steps and sent us drafts for reviews at the end of each stage. If we had any suggestions of minor feedback he would quickly edit the draft and send back the new copy. The basic outline was from a story board - to a fully animated video.

Who did you work with and what was the feedback process like?

We worked with the project manager, who send us drafts for feedback after every milestone. All and any feedback we had after each draft was accommodated for and we never needed more than 1 review.

Can you share any outcomes from the project that demonstrate progress or success?

We have yet to launch the YouTube ad but we are very confident that it will drive sale to our company and promote our specific commercial intend product.

Describe their project management style, including communication tools and timeliness.

He was very easy to communicate with. He was timely and attentive to all messages and we had quite the time difference in-between our business and Creative Triplet but it was never an issue. We would message one another, and have occasional calls if needed.

What did you find most impressive or unique about this company?

The way they animate our software interface in the video looks amazing and 3-D like, giving an extremely professional vibe to the ad.

Are there any areas for improvement or something they could have done differently?

No areas for improvement.

Please describe your company and your position there.

We are a video company that works with talented contractors, freelancers, and professionals to create high quality video content. I am the Creative Director and handle all levels of video production and execution, including hiring agencies.

For what projects/services did your company hire Creative Triplet, and what were your goals?

We needed a talented company to produce high quality animated content that explains a variety of businesses, products, services, and more in styles that are engaging and educational. Our goal was to find a company that could execute this type of animated video and become a valuable partner for us.

How did you select this vendor and what were the deciding factors?

Creative Triplet has a high degree of experience and expertise in creating the animated content we need. The biggest deciding factors included the quality of their work, the high level of communication, and the project management style that makes them easy to work with.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The videos we have worked with Creative Triplet on have included animated explainer videos for medical companies, technology solutions, and other exciting products. These videos feature detailed environments, characters, and illustrations that tell compelling stories and help explain concepts to the viewer. The production process with Creative Triplet starts with a theme that shows us what the video will look and feel like. Once that step is complete, we receive a storyboard that shows each scene of the video exactly as it will appear in the final version. This step allows us to plan out the designs and make sure the video will meet the company's needs and branding. After the storyboard phase, Creative Triplet combines the designs with high quality animation, sound effects, music, and voiceover, to produce a finished product that is ready to distribute for successful marketing strategies.

Who did you work with and what was the feedback process like?

We work with a dedicated project manager who is available every step of the process. When it comes to feedback, the project manager is receptive to any changes we need and works to understand our input and direction so we reach the final product we are looking for. It is always easy to communicate with the project manager for whatever our needs may be.

Can you share any outcomes from the project that demonstrate progress or success?

The videos created by Creative Triplet lead to a high level of marketing success and our clients appreciate the attention to detail and quality of animation.

Describe their project management style, including communication tools and timeliness.

Creative Triplet's project management style includes efficient communication and a large degree of availability. Whenever we need to discuss a project or detail, our project manager is ready to address our needs and make sure the video moves in the right direction.

What did you find most impressive or unique about this company?

Creative Triplet turns our visions into reality and creates content that perfectly aligns with our style and needs. No matter what the brand or product is, the animation work and communication reaches a high level of professionalism and expertise.

Are there any areas for improvement or something they could have done differently?

I have been happy with my experience with Creative Triplet and don't have any areas of improvement that come to mind.

Please describe your company and your position there.

I am the director of and Graphic Design and Advertising company in Australia. We have been operating for over 22 years.

For what projects/services did your company hire Creative Triplet, and what were your goals?

My company engaged Creative Triplet (over the past few years) to create multiple animations for a variety of our clients. From short explainer videos, to whiteboard animations through to detailed 7-minute animations.

How did you select this vendor and what were the deciding factors?

After finding them in a Google search, I checked out examples their work, then I contacted them to discuss my project and obtain a cost and timeframe. I was delighted with my Project manager, he was very thorough, clear and his communication was (and still is) excellent.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

From short explainer videos, to whiteboard animations through to detailed 7-minute animations. Starting with a brief from me, my project manager went through the stages of storyboarding, then feedback and edits, approval of story board, then we moved on to production of the animation. A similar process to the storyboard, but seeing the animations, easily via provided weblinks.

Who did you work with and what was the feedback process like?

Our Project manager (Sohail) was brilliant (and continues to be). His communication is excellent, giving updates on when we expect to see progress as well as keeping me on my toes to make sure I supply what is required, so Creative Triplet can do their amazing work.

Can you share any outcomes from the project that demonstrate progress or success?

3 of the projects we developed with Creative Triplet were National projects and reached thousands of viewers via Youtube and social media. One project also ran on television and in Cinemas across the country.

Describe their project management style, including communication tools and timeliness.

While their animation work is always spot on, it is their excellent project management that makes working with Creative triplet a dream. Ease of communication via email and video calls, regular updates so I don't worry how things are going, takes feedback and understands what is required and delivers!

What did you find most impressive or unique about this company?

Communication. Speed. Value for money. Quality of final work.

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

I'm the co-founder of Studio 21 Media LLC and served as the lead executive producer on this project. I managed all external production partners and vendors.

For what projects/services did your company hire Creative Triplet, and what were your goals?

Our animation series was somewhat complicated since it was more than 35 minutes of 2D animation which contained a multitude of technical details that Creative Triplet had to execute. Our goal was to fully satisfy the client's objects and exceed expectations of meeting their technical and artistic expectations.

How did you select this vendor and what were the deciding factors?

After reviewing 25 proposals and testing the final three candidates with a time-based 1-minute animation, we chose Creative Triplet for their unwavering communication, pre-deadline delivery, artistic execution, and ability to listen and incorporate feedback into an excellent end project.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a 1-minute test, then a 3 minutes segment, then the remaining 30+ minutes of animation.

Who did you work with and what was the feedback process like?

We worked with one of CT's project managers and set clear goals and deadlines. The process was very pleasant. We had a weekly meeting. And regularly communicated via Slack and Zoom. We had two phases that CT executed, illustrations of provided sketches, and 2D animation based on the approved illustrations and provided animatic (alias "story reel").

Can you share any outcomes from the project that demonstrate progress or success?

We screened all animations with our clients and they were very pleased with the results.

Describe their project management style, including communication tools and timeliness.

The CT project manager's style is very personable. And very communicative, almost 24/7. Impressive and rare in my experience.

What did you find most impressive or unique about this company?

The speed of execution of the CT team was most impressive. They did this while maintaining a high-quality project. Fast, great quality and fair price is a winning combination.

Are there any areas for improvement or something they could have done differently?

This project was under such an intense deadline and the amount (and detail) of animation was massive (35+ minutes). And CT thankfully had several teams working simultaneously. As with any complex project of this magnitude, a few small details were missed on the first passes of the animation. Next time I would have built in more time for the illustration and animation phases and not have pressured CT as we did.

Please describe your company and your position there.

I'm the Head of User Experience for a sports and activities booking platform.

For what projects/services did your company hire Creative Triplet, and what were your goals?

We hired Creative Triplet to make a series of animated explainer videos aimed at different sections of our user base. We wanted to explain the benefits of our platform to our end-customers, but also to potential supply-partners. Some of the videos were also designed to facilitate the onboarding of activity providers, as well as ease their adoption of our software package.

How did you select Creative Triplet and what were the deciding factors?

They were referred by a friend, and after reviewing their firm, looking at their work, and speaking to their team, we decided they would be the best fit of all the firms we spoke to.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with a discovery meeting, which led to scriptwriting, then storyboarding, rough animations, then final animations. During this time we also chose a voice over artist from their pool.

Who did you work with and what was the feedback process like?

We worked with Syed as our project manager, who was both proactive and responsive, making sure we got the results we wanted.

Can you share any outcomes from the project that demonstrate progress or success?

The supply-side videos helped to onboard over 100 activity providers, whilst the consumer-oriented videos have been viewed over 50,000 times on YouTube.

Describe their project management style, including communication tools and timeliness.

Communication via email, whatsapp, and frame.io.

What did you find most impressive or unique about this company?

Although our budgets weren't huge, they treated us very important.

Are there any areas for improvement or something they could have done differently?

No.

Please describe your company and your position there.

I'm a managing director at Animated Technologies, a digital agency based in the UK. We help driven companies looking to drive their business forward by showcasing your product through technical animations and apps.

For what projects/services did your company hire Creative Triplet, and what were your goals?

We hired Creative Triplet for a number of explainer videos, we needed animations that looked great and reflected our client's brands in a great way.

How did you select Creative Triplet and what were the deciding factors?

We chose Creative Triplet because of the quality of work and communication we had seen.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We got to know each other and build trust over a few initial meetings, looking at previous work and discussing requirements. Then when the work began we worked to specific industry standards through concept, storyboarding to production. All with great comms and high quality of work and adaptability.

Who did you work with and what was the feedback process like?

Sohail was our main contact and leading the production, we had ample opportunity to review and amend, all of which was done in a timely and professional manner.

Can you share any outcomes from the project that demonstrate progress or success?

We have experienced greater sales and are able to offer a wider range of services as a result of the work Creative Triplet have done.

Describe their project management style, including communication tools and timeliness.

Most communication is either over email or WhatsApp, depending on urgency or necessity. We have found this more than adequate.

What did you find most impressive or unique about this company?

Great communication.

Are there any areas for improvement or something they could have done differently?

Their quality of design and project management was top-notch. Our only comment is that the animation is sometimes a little wooden.

Please describe your company and your position there.

I'm a Talent Leader for a Consumer Goods Multinational company, we have leading brands in multiple categories.

For what projects/services did your company hire Creative Triplet, and what were your goals?

We needed to create a video training for our employees, regarding the safety measures and protocols on COVID prevention, prior to returning to the offices.

How did you select Creative Triplet and what were the deciding factors?

We were looking for some animated video producers, through a freelancer agency, we got 3 proposals from different vendors. We went with Creative Triplets, because they gave us the best value proposition and were able to commit to the timing and deliverables we needed.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

We started with an intake meeting, were we explained everything we needed. The first step was building a script, chosing the style we wanted, and then they provided a storyboard. Once the storyboard had all the corrections, they started with the illustrations and voiceover. The final step was the animation and delivery of final video. We also asked for a PPT with the same look and feel, that was done very quickly.

Who did you work with and what was the feedback process like?

We worked with a Project Manager, he was available all the time to talk about the project. We kept making adjustments between each step of the process and the work ran really smoothly.

Can you share any outcomes from the project that demonstrate progress or success?

We were able to train 100% of our employees through the video and the overall feedback was really positive, the messages were clear and the illustrations helped understand the concepts perfectly.

Describe their project management style, including communication tools and timeliness.

We kept in touch every day while the project was running via WhatsApp and email, since we had a tight timeline he was available most of the time, unless it was already past hours do to time zone differences, nevertheless that never impacted the work and the project was delivered on time.

What did you find most impressive or unique about this company?

The ability to commit to the timing needs and deliver every milestone in the best quality was impressive.

Are there any areas for improvement or something they could have done differently?

I wouldn't change anything

Please describe your company and your position there.

I am working within the Marketing Strategy team, and we developed a new SKU portfolio analytics tool.

For what projects/services did your company hire Creative Triplet, and what were your goals?

The video aims to increase awareness across the EMEA region to ensure that all relevant employees embrace our tool. The tool is relevant for everyone who wants quick information about the products in our portfolio with the ability to slice and dice across multiple dimensions.

How did you select this vendor and what were the deciding factors?

We looked for video production companies using Upwork platform. After reviewing four proposals, we chose this vendor based on the high quality of the previous work and the previous successful collaboration with the company.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

The phases of the project were the following:

1. Script
2. Theme
3. Illustrations
4. Voice-over
5. Animation

We scheduled regular meetings and we exchanged e-mails on a weekly basis to track the progress of the project.

Who did you work with and what was the feedback process like?

We had a close collaboration with the project manager, who outlined the project and kept us on schedule. After each phase was completed, we gave him feedback, and he communicated it to the production team. They shared their work through e-mails, and we also scheduled calls to share our input directly.

Can you share any outcomes from the project that demonstrate progress or success?

We shared the new video via e-mail with the our employees, and as a result, we had many people who signed up for the training sessions we offer for the tool we developed. We also received very positive feedback regarding the video animation and the professional look-and-feel.

Describe their project management style, including communication tools and timeliness.

The project manager was easy to communicate with and accessible and provided frequent updates. We mostly spoke over Teams calls and e-mails since their team was remote.

What did you find most impressive or unique about this company?

They took the time to learn about our product, and they happily implemented all changes we suggested. They were very committed, and they managed to capture our vision in the final version of the video.

Are there any areas for improvement or something they could have done differently?

We wish we could have more frequent calls so that we could explain to them our TEPHA tool and our vision in detail. And also we wish they could come up with slightly more creative ideas. But, overall, they did a great job, and we were more than happy with the final video.